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From 06/10/2023 to 04/11/2023

03/11/2023

10:56 AM Production Ticket(ST) #10344 (Pending Client Verification): Nibou - Import new customer master and patch customer multiple relation
Muhammed Assyafiq Bin Ahmad Kamal
10:55 AM Production Ticket(ST) #10344 (Support In Progress): Nibou - Import new customer master and patch customer multiple relation
Muhammed Assyafiq Bin Ahmad Kamal
10:55 AM Production Ticket(ST) #10344 (Ticket Resolved): Nibou - Import new customer master and patch customer multiple relation
Muhammed Assyafiq Bin Ahmad Kamal
09:27 AM Production Ticket(ST) #10262 (Ticket Resolved): Patch some sample/dummy data
Muhammad Arif

02/11/2023

05:44 PM Production Ticket(ST) #10339 (Pending Client Verification): Gradino - Find out that all reports not able to function normally. Total of 16 reports
Muhammed Assyafiq Bin Ahmad Kamal
04:15 PM Production Ticket(ST) #10339: Gradino - Find out that all reports not able to function normally. Total of 16 reports
7. Photo report - tested fine
8. Upload tracking - tested fine
9. Merchandiser Work Hour Day - tested fine
10. Mer...
Muhammed Assyafiq Bin Ahmad Kamal
03:43 PM Production Ticket(ST) #10339: Gradino - Find out that all reports not able to function normally. Total of 16 reports
1. Geo fencing - Tested fine
2. Missed Call - Tested fine
3. Salesman Activity - Tested fine
4. Stock count histor...
Muhammed Assyafiq Bin Ahmad Kamal
03:21 PM Production Ticket(ST) #10339 (Support In Progress): Gradino - Find out that all reports not able to function normally. Total of 16 reports
Muhammed Assyafiq Bin Ahmad Kamal
02:41 PM Production Ticket(ST) #10339 (Ticket Resolved): Gradino - Find out that all reports not able to function normally. Total of 16 reports
Muhammed Assyafiq Bin Ahmad Kamal
02:35 PM Production Ticket(ST) #10325 (Ticket Resolved): Nibou - scan the barcode but the mobile shows no product found
Muhammed Assyafiq Bin Ahmad Kamal
02:05 PM Production Ticket(ST) #10325 (Support In Progress): Nibou - scan the barcode but the mobile shows no product found
Muhammed Assyafiq Bin Ahmad Kamal

01/11/2023

10:25 AM Production Ticket(ST) #10325 (Ticket Resolved): Nibou - scan the barcode but the mobile shows no product found
[1/11/2023 9:52 AM] MCC Louise: Morning Afiq
[1/11/2023 9:53 AM] MCC Louise: For Nibou I try to scan the barcode but...
Muhammed Assyafiq Bin Ahmad Kamal

25/10/2023

03:38 PM Production Ticket(ST) #10262 (Pending Client Verification): Patch some sample/dummy data
Muhammad Arif
03:36 PM Production Ticket(ST) #10262 (Support In Progress): Patch some sample/dummy data
Muhammad Arif
02:57 PM Production Ticket(ST) #10262 (Ticket Resolved): Patch some sample/dummy data
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Alfred Tan

23/10/2023

11:25 AM Production Ticket(ST) #10223 (Pending Client Verification): Nibou - Request for setup new trial Organization for Nibou
Muhammed Assyafiq Bin Ahmad Kamal

20/10/2023

04:32 PM Production Ticket(ST) #10222 (Support In Progress): SNEKKU - Some of the Snekku SKU is missing in Mobile
Muhammed Assyafiq Bin Ahmad Kamal
09:47 AM Production Ticket(ST) #10222 (Support In Progress): SNEKKU - Some of the Snekku SKU is missing in Mobile
Hi Afiq,
Some of the Snekku SKU is missing in Mobile. Already check the Price Code, Product Category, Chain is cor...
Muhammed Assyafiq Bin Ahmad Kamal
04:28 PM Production Ticket(ST) #10223 (Support In Progress): Nibou - Request for setup new trial Organization for Nibou
done setup
1. org
2. sku
3. users
4. customers
5. approval flow
6. warehouse
Pending
warehouse stock in a...
Muhammed Assyafiq Bin Ahmad Kamal
09:49 AM Production Ticket(ST) #10223 (Ticket Resolved): Nibou - Request for setup new trial Organization for Nibou
Dear Afiq,
I have massage all 4 of the master data list that provided by Nibou which includes:
1. Customer Impo...
Muhammed Assyafiq Bin Ahmad Kamal

17/10/2023

11:28 AM Production Ticket(ST) #10070 (Ticket Resolved): SNEKKU - Maitenance request for approval level, chain product category and sales team removal
Muhammed Assyafiq Bin Ahmad Kamal
11:27 AM Production Ticket(ST) #10063 (Ticket Resolved): SNEKKU - On behalf back-end setup
Muhammed Assyafiq Bin Ahmad Kamal

16/10/2023

05:27 PM Production Ticket(ST) #10177 (Ticket Resolved): Shan You - Request to allow net flow and advise on fortigate licensing
Muhammed Assyafiq Bin Ahmad Kamal
05:26 PM Production Ticket(ST) #10177 (Support In Progress): Shan You - Request to allow net flow and advise on fortigate licensing
Muhammed Assyafiq Bin Ahmad Kamal

13/10/2023

05:04 PM Production Ticket(ST) #10177 (Ticket Resolved): Shan You - Request to allow net flow and advise on fortigate licensing
Muhammed Assyafiq Bin Ahmad Kamal

12/10/2023

08:50 AM Production Ticket(ST) #10110 (Ticket Resolved): remove the warehouse - Snekku
Muhammad Arif
08:49 AM Production Ticket(ST) #10110 (Pending Client Verification): remove the warehouse - Snekku
Muhammad Arif
08:46 AM Production Ticket(ST) #10110 (Support In Progress): remove the warehouse - Snekku
Muhammad Arif

09/10/2023

11:39 AM Production Ticket(ST) #10073 (Escalated to Level 3): SNEKKU - Open multiple edit tab on on-behalf page causing the customer list show unticked.
Muhammed Assyafiq Bin Ahmad Kamal
11:38 AM Production Ticket(ST) #10073 (Support In Progress): SNEKKU - Open multiple edit tab on on-behalf page causing the customer list show unticked.
Muhammed Assyafiq Bin Ahmad Kamal
11:23 AM Production Ticket(ST) #10103 (Ticket Resolved): YAKULT - request information regarding the specific service port requirements for our virtual machine (VM) server located in the DMZ (Demilitarized Zone), which connects our web server and database server on the LAN (Local Area Network).
Muhammed Assyafiq Bin Ahmad Kamal
11:22 AM Production Ticket(ST) #10103 (Support In Progress): YAKULT - request information regarding the specific service port requirements for our virtual machine (VM) server located in the DMZ (Demilitarized Zone), which connects our web server and database server on the LAN (Local Area Network).
Muhammed Assyafiq Bin Ahmad Kamal

06/10/2023

10:00 AM Production Ticket(ST) #10075 (Ticket Resolved): SNEKKU - Already set route plan for MSM3 but in mobile doesn't list out the customer in planned and unplanned route
Muhammed Assyafiq Bin Ahmad Kamal
09:58 AM Production Ticket(ST) #10075 (Support In Progress): SNEKKU - Already set route plan for MSM3 but in mobile doesn't list out the customer in planned and unplanned route
Muhammed Assyafiq Bin Ahmad Kamal
09:58 AM Production Ticket(ST) #10076 (Ticket Resolved): Gradino - User unable to upload. User already upload database. Kindly assist on this issue, thanks
Muhammed Assyafiq Bin Ahmad Kamal
09:44 AM Production Ticket(ST) #10110 (Ticket Resolved): remove the warehouse - Snekku
Hi Afiq,
Kindly refer to the attachment and please assist to remove all the warehouse except the one in highlighte...
Muhammad Arif
 

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