Activity
From 17/09/2023 to 16/10/2023
16/10/2023
- 05:27 PM Production Ticket(ST) #10177 (Ticket Resolved): Shan You - Request to allow net flow and advise on fortigate licensing
- 05:26 PM Production Ticket(ST) #10177 (Support In Progress): Shan You - Request to allow net flow and advise on fortigate licensing
13/10/2023
12/10/2023
- 08:50 AM Production Ticket(ST) #10110 (Ticket Resolved): remove the warehouse - Snekku
- 08:49 AM Production Ticket(ST) #10110 (Pending Client Verification): remove the warehouse - Snekku
- 08:46 AM Production Ticket(ST) #10110 (Support In Progress): remove the warehouse - Snekku
09/10/2023
- 11:39 AM Production Ticket(ST) #10073 (Escalated to Level 3): SNEKKU - Open multiple edit tab on on-behalf page causing the customer list show unticked.
- 11:38 AM Production Ticket(ST) #10073 (Support In Progress): SNEKKU - Open multiple edit tab on on-behalf page causing the customer list show unticked.
- 11:23 AM Production Ticket(ST) #10103 (Ticket Resolved): YAKULT - request information regarding the specific service port requirements for our virtual machine (VM) server located in the DMZ (Demilitarized Zone), which connects our web server and database server on the LAN (Local Area Network).
- 11:22 AM Production Ticket(ST) #10103 (Support In Progress): YAKULT - request information regarding the specific service port requirements for our virtual machine (VM) server located in the DMZ (Demilitarized Zone), which connects our web server and database server on the LAN (Local Area Network).
06/10/2023
- 10:00 AM Production Ticket(ST) #10075 (Ticket Resolved): SNEKKU - Already set route plan for MSM3 but in mobile doesn't list out the customer in planned and unplanned route
- 09:58 AM Production Ticket(ST) #10075 (Support In Progress): SNEKKU - Already set route plan for MSM3 but in mobile doesn't list out the customer in planned and unplanned route
- 09:58 AM Production Ticket(ST) #10076 (Ticket Resolved): Gradino - User unable to upload. User already upload database. Kindly assist on this issue, thanks
- 09:44 AM Production Ticket(ST) #10110 (Ticket Resolved): remove the warehouse - Snekku
- Hi Afiq,
Kindly refer to the attachment and please assist to remove all the warehouse except the one in highlighte...
05/10/2023
- 02:57 PM Production Ticket(ST) #10103 (Ticket Resolved): YAKULT - request information regarding the specific service port requirements for our virtual machine (VM) server located in the DMZ (Demilitarized Zone), which connects our web server and database server on the LAN (Local Area Network).
- Dear Kamal-san,
Good day,
Thank you for the email.
I hope this email finds you well. I am writing to request...
04/10/2023
03/10/2023
- 05:30 PM Production Ticket(ST) #10076 (Ticket Resolved): Gradino - User unable to upload. User already upload database. Kindly assist on this issue, thanks
- User: RIDHWAN
Password: 12345
Org: Gradino
Env: Trial
- 05:29 PM Production Ticket(ST) #10075 (Ticket Resolved): SNEKKU - Already set route plan for MSM3 but in mobile doesn't list out the customer in planned and unplanned route
- Org: Snekku
Env: Trial
User: MSM3
Password: SKMSM3
This issue only happen for this user.
!WhatsApp%20Image%2... - 04:28 PM Production Ticket(ST) #10073 (Ticket Resolved): SNEKKU - Open multiple edit tab on on-behalf page causing the customer list show unticked.
- 04:27 PM Production Ticket(ST) #10063 (Pending Client Verification): SNEKKU - On behalf back-end setup
- Dear Kamal,
We have patched the data from back-end. You may find attached for the on-behalf setup exported from ba... - 11:22 AM Production Ticket(ST) #10063 (Support In Progress): SNEKKU - On behalf back-end setup
- Find out that current data are incorrect and request to re-setup according to latest on-behalf master.
- 04:25 PM Production Ticket(ST) #10070 (Pending Client Verification): SNEKKU - Maitenance request for approval level, chain product category and sales team removal
- 03:50 PM Production Ticket(ST) #10070 (Support In Progress): SNEKKU - Maitenance request for approval level, chain product category and sales team removal
- 11:21 AM Production Ticket(ST) #10070 (Ticket Resolved): SNEKKU - Maitenance request for approval level, chain product category and sales team removal
- Hi Afiq,
I required your assistance with items in listed below for Snekku:
1. Remove Sales Team SK MN.
!Sale...
02/10/2023
- 05:55 PM Production Ticket(ST) #10063 (Pending Client Verification): SNEKKU - On behalf back-end setup
- 05:53 PM Production Ticket(ST) #10063 (Support In Progress): SNEKKU - On behalf back-end setup
- 12:08 PM Production Ticket(ST) #10063 (Ticket Resolved): SNEKKU - On behalf back-end setup
- Hi Afiq,
Please refer to the attachment regarding Snekku On Behalf Setup maintained in Excel. Kindly assist to pat...
27/09/2023
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