Activity
From 07/08/2023 to 05/09/2023
05/09/2023
- 05:28 PM Production Ticket(ST) #9888 (Escalated to 3rd Party): Happy world pet shop SDN BHD - Request to compile and send invoices from 2017 to 2022
- Dear Kamal,
As above, we had a request from users to compile their previous invoices from 2017 to 2022. Can you he... - 05:27 PM Production Ticket(ST) #9888 (Support In Progress): Happy world pet shop SDN BHD - Request to compile and send invoices from 2017 to 2022
- 05:25 PM Production Ticket(ST) #9888 (Ticket Resolved): Happy world pet shop SDN BHD - Request to compile and send invoices from 2017 to 2022
- 请问我能得到其他的invoice 从2017年开始到2023的，像这样的，目前我找到email里只有这年而已。麻烦你
- 05:24 PM Production Ticket(ST) #9886 (Pending Client Verification): Yuen Tung - Van Sales Transaction Did not Flow into actual table
- select * from member where org_id ='A000007'
--SFA Part
select * from txn_mobile_header where salesman_id ='06a... - 04:13 PM Production Ticket(ST) #9886 (Support In Progress): Yuen Tung - Van Sales Transaction Did not Flow into actual table
- 03:13 PM Production Ticket(ST) #9886 (Ticket Resolved): Yuen Tung - Van Sales Transaction Did not Flow into actual table
- 1. Sales Order
2. Invoices
3. Collection
4. Credit Notes - 04:13 PM Production Ticket(ST) #9887 (Pending Client Verification): Yuen Tung - Export out customer master for Yuen Tung to filled in
- 04:12 PM Production Ticket(ST) #9887 (Support In Progress): Yuen Tung - Export out customer master for Yuen Tung to filled in
- 03:23 PM Production Ticket(ST) #9887 (Ticket Resolved): Yuen Tung - Export out customer master for Yuen Tung to filled in
- 03:12 PM Production Ticket(ST) #9885 (Ticket Resolved): Yuen Tung - SQL Accounting Integration Customer Master Tuning
- Check on items that require to map correctly into datanory :
1. Salesman
2. Branch
3. Chain
4. Price Code
5. E... - 02:52 PM Production Ticket(ST) #9884 (Ticket Resolved): Snekku - Revert back SKU to previous setup
- Hi Afiq,
Please assist to repatch Snekku Master SKU as they request to have 2 UOM. This is due to their difficulty...
04/09/2023
- 02:40 PM Production Ticket(ST) #9853 (Ticket Resolved): OROMEO - Setup new organization in production
30/08/2023
- 04:55 PM Production Ticket(ST) #9853 (Support In Progress): OROMEO - Setup new organization in production
- 12:13 PM Production Ticket(ST) #9853 (Ticket Resolved): OROMEO - Setup new organization in production
- @Assyafiq, will schedule to go live Oromeo on 5th Sept, need help to setup live env for them in this week
- 12:36 PM Production Ticket(ST) #9856 (Pending Client Verification): Gradino - Update product master data
- 12:29 PM Production Ticket(ST) #9856 (Support In Progress): Gradino - Update product master data
- 12:26 PM Production Ticket(ST) #9856 (Ticket Resolved): Gradino - Update product master data
29/08/2023
- 03:31 PM Production Ticket(ST) #9806 (Ticket Resolved): Snekku - Product maintenance request
- 02:30 PM Production Ticket(ST) #9845 (Ticket Resolved): OROMEO - SOS report SOS% show error
- 02:29 PM Production Ticket(ST) #9845 (Support In Progress): OROMEO - SOS report SOS% show error
- 12:07 PM Production Ticket(ST) #9845 (Ticket Resolved): OROMEO - SOS report SOS% show error
- @Assyafiq SOS report appear error.
Login ID: admin
PW:123456
Org: Oromeo
Trial - 12:03 PM Production Ticket(ST) #9844 (Ticket Resolved): Goldcrest - Warehouse not able to update
- 12:01 PM Production Ticket(ST) #9844 (Support In Progress): Goldcrest - Warehouse not able to update
- 10:59 AM Production Ticket(ST) #9844 (Ticket Resolved): Goldcrest - Warehouse not able to update
25/08/2023
- 05:03 PM Production Ticket(ST) #9810 (Ticket Resolved): Yuen Tung - Error appear when download
- 05:02 PM Production Ticket(ST) #9820 (Ticket Resolved): MCCSALES - kindly assist as i unable add stock in warehouse. Thanks.
24/08/2023
- 02:06 PM Production Ticket(ST) #9820 (Pending Client Verification): MCCSALES - kindly assist as i unable add stock in warehouse. Thanks.
- 02:05 PM Production Ticket(ST) #9820 (Support In Progress): MCCSALES - kindly assist as i unable add stock in warehouse. Thanks.
- 11:53 AM Production Ticket(ST) #9820 (Ticket Resolved): MCCSALES - kindly assist as i unable add stock in warehouse. Thanks.
- @Assyafiq kindly assist as i unable add stock in warehouse. Thanks.
Login: Admin
Pass: 123456
Org: Mccsales
Tri... - 11:52 AM Production Ticket(ST) #9818 (Ticket Resolved): Yuen Tung - cannot approve for Van goods request as it shows warehouse insufficient stock, but actually warehouse have enough stock.
- 11:06 AM Production Ticket(ST) #9818 (Support In Progress): Yuen Tung - cannot approve for Van goods request as it shows warehouse insufficient stock, but actually warehouse have enough stock.
- 11:01 AM Production Ticket(ST) #9818 (Ticket Resolved): Yuen Tung - cannot approve for Van goods request as it shows warehouse insufficient stock, but actually warehouse have enough stock.
- !WhatsApp%20Image%202023-08-24%20at%2010.37.36.jpg!
Cannot approve for Van goods request as it shows warehouse ins...
23/08/2023
- 06:21 PM Production Ticket(ST) #9788 (Ticket Resolved): Goldcrest - Route planning sorting not reflected in mobile (JNM)
- 04:25 PM Production Ticket(ST) #9810 (Pending Client Verification): Yuen Tung - Error appear when download
- 04:23 PM Production Ticket(ST) #9810 (Support In Progress): Yuen Tung - Error appear when download
- 09:51 AM Production Ticket(ST) #9810 (Ticket Resolved): Yuen Tung - Error appear when download
- !WhatsApp%20Image%202023-08-23%20at%2009.31.33.jpg!
Error appear when download
Version 3.2.2
Org:Yuen Tung
Login ... - 02:52 PM Production Ticket(ST) #9805 (Ticket Resolved): Snekku - Web Sales Order showing wrong price
- 10:10 AM Production Ticket(ST) #9805 (Support In Progress): Snekku - Web Sales Order showing wrong price
- 02:51 PM Production Ticket(ST) #9806 (Pending Client Verification): Snekku - Product maintenance request
- 10:49 AM Production Ticket(ST) #9806 (Support In Progress): Snekku - Product maintenance request
- 09:54 AM Production Ticket(ST) #9738 (Ticket Resolved): Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
- 08:59 AM Production Ticket(ST) #9758 (Ticket Resolved): Snekku - Patching to remove default details in Datanory Organization Snekku.
- 08:54 AM Production Ticket(ST) #9758 (Support In Progress): Snekku - Patching to remove default details in Datanory Organization Snekku.
22/08/2023
- 05:08 PM Production Ticket(ST) #9806 (Ticket Resolved): Snekku - Product maintenance request
- Hi Afiq,
Need your assistance to import updated Product Master for Snekku. If you notice, the only difference is t... - 05:03 PM Production Ticket(ST) #9788 (Escalated to Level 3): Goldcrest - Route planning sorting not reflected in mobile (JNM)
- 04:48 PM Production Ticket(ST) #9805 (Ticket Resolved): Snekku - Web Sales Order showing wrong price
- @Assyafiq kindly assist as sales order in web is showing wrong price. Its showing unit price for carton and bdl
Lo...
21/08/2023
18/08/2023
- 05:50 PM Production Ticket(ST) #9738 (Pending Client Verification): Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
- 11:25 AM Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
- 9. Outstanding invoices - completed 3 outstanding invoices on 18/8
- 10:22 AM Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
- 8. Sales Quantity by Item Report - completed , performed credit sales and return only.
- 12:08 PM Production Ticket(ST) #9788 (Ticket Resolved): Goldcrest - Route planning sorting not reflected in mobile (JNM)
17/08/2023
- 06:35 PM Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
- 7. Sales Value Report - completed total 6 transactions from 16 to 18/8
- 06:26 PM Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
- 6. Sales return Summary Report - completed, 3 return credit note created on 17/8
- 05:30 PM Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
- 5. Sales Invoice Summary Report - completed, invoice dated 16 to 18/8
- 03:58 PM Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
- 4. Geo Fencing Report - Completed, has 4 check in from 10/8 to 17/8
- 03:55 PM Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
- 3. Missed Call Report - Completed, 3 missed call uploaded on 17/8
- 03:42 PM Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
- 2. Sales Order History Report - completed txn date 10 to 17 august
- 03:21 PM Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
- 1. Warehouse Inventory Report - completed txn date 16 and 17 august
Added new scope :
9. Outstanding invoices
... - 12:24 PM Production Ticket(ST) #9738 (Support In Progress): Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
- 12:28 PM Production Ticket(ST) #9731 (Ticket Resolved): MT/SFA Implementation for Snekku (New Star Food Industries)
- 12:27 PM Production Ticket(ST) #9719 (Ticket Resolved): Yuen Tung - SQL Accounting integration checking
- 12:26 PM Production Ticket(ST) #9757 (Ticket Resolved): Snekku - MT/SFA Implementation for Snekku (New Star Food Industries)
16/08/2023
- 10:35 PM Production Ticket(ST) #9757 (Pending Client Verification): Snekku - MT/SFA Implementation for Snekku (New Star Food Industries)
- 10:25 PM Production Ticket(ST) #9757 (Support In Progress): Snekku - MT/SFA Implementation for Snekku (New Star Food Industries)
- 09:09 AM Production Ticket(ST) #9757 (Ticket Resolved): Snekku - MT/SFA Implementation for Snekku (New Star Food Industries)
- Hi Afiq,
Snekku have updated more details into their Customer Master List such as Chain, Cluster, Channel, Custome... - 09:50 PM Production Ticket(ST) #9492 (Ticket Resolved): Mobile Bug - Modifying price in sales order cart not reflected in back-end and portal
- 10:03 AM Production Ticket(ST) #9492 (Support In Progress): Mobile Bug - Modifying price in sales order cart not reflected in back-end and portal
- 09:49 PM Production Ticket(ST) #9719 (Pending Client Verification): Yuen Tung - SQL Accounting integration checking
- 09:11 AM Production Ticket(ST) #9758 (Ticket Resolved): Snekku - Patching to remove default details in Datanory Organization Snekku.
- Hi Afiq,
1. As request by Snekku, kindly remove these default details in Datanory Organization Snekku.
• Remove ...
14/08/2023
- 03:24 PM Production Ticket(ST) #9493 (Ticket Resolved): Datanory Portal - modifying customer master in portal did not cater for insert mst_customer_branch. Only update the branch id in customer table.
- 03:18 PM Production Ticket(ST) #9738 (Ticket Resolved): Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
- Dear Afiq,
As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
1. W... - 03:08 PM Production Ticket(ST) #9731 (Escalated to Level 3): MT/SFA Implementation for Snekku (New Star Food Industries)
- 02:34 PM Production Ticket(ST) #9731 (Support In Progress): MT/SFA Implementation for Snekku (New Star Food Industries)
- 10:08 AM Production Ticket(ST) #9731 (Ticket Resolved): MT/SFA Implementation for Snekku (New Star Food Industries)
- Hi Afiq,
Kindly assist to update the Branch Code and Branch Description based on new Customer Master Data given by... - 11:01 AM Production Ticket(ST) #9719 (Support In Progress): Yuen Tung - SQL Accounting integration checking
11/08/2023
- 05:53 PM Production Ticket(ST) #9669 (Ticket Resolved): Internal Escalation - Merchandising - Transaction Report #2 : Column Business Unit, Stock Availability and SOS length are showing blank data
- Issue resolved confirmation received
- 05:53 PM Production Ticket(ST) #9670 (Ticket Resolved): Direct Escalation - Mobile transactions from user 200014 - TEO ANN SIANG not showing in Merchandiser Monthly Productivity Report (1 july to 4 august 2023)
- Issue resolved confirmation received
- 05:52 PM Production Ticket(ST) #9671 (Ticket Resolved): Direct Escalation - LOTUS001 stock count 2023-07-26 not appear in Stock Count Report Type #2
- Issue resolved confirmation received
- 05:52 PM Production Ticket(ST) #9672 (Ticket Resolved): Direct Escalation - BA/Promoter dropdown not showing merchandiser list in stock count summary report
- Issue resolved confirmation received
- 05:51 PM Production Ticket(ST) #9677 (Ticket Resolved): Prima Asia - Credit Note Integration Export To SQL Accounting only export 1 row.
- Fulfilled confirmation received.
- 05:51 PM Production Ticket(ST) #9699 (Ticket Resolved): Datanory DMS implementation for Suntory
- Fulfilled confirmation received.
- 05:50 PM Production Ticket(ST) #9699: Datanory DMS implementation for Suntory
- Fulfilled confirmation received.
- 05:50 PM Production Ticket(ST) #9700 (Ticket Resolved): Snekku - Scan entire database and remove mccsales user data
- Resolved confirmation received.
- 05:38 PM Production Ticket(ST) #9719 (Ticket Resolved): Yuen Tung - SQL Accounting integration checking
- Please find attached for the issue list.
- 05:37 PM Production Ticket(ST) #9701 (Ticket Resolved): Hi @MCC Jann Yap @Assyafiq , there's few concerns raised by Snekku regarding Datanory Web Portal. Do you mind to assist on these issue.
- 05:36 PM Production Ticket(ST) #9701 (Support In Progress): Hi @MCC Jann Yap @Assyafiq , there's few concerns raised by Snekku regarding Datanory Web Portal. Do you mind to assist on these issue.
- 05:35 PM Production Ticket(ST) #9716 (Ticket Resolved): Yuen Tung - SQL Accounting End to End Integration Testing
- 05:35 PM Production Ticket(ST) #9716 (Support In Progress): Yuen Tung - SQL Accounting End to End Integration Testing
- 05:10 PM Production Ticket(ST) #9716 (Ticket Resolved): Yuen Tung - SQL Accounting End to End Integration Testing
10/08/2023
- 05:17 PM Production Ticket(ST) #9700 (Pending Client Verification): Snekku - Scan entire database and remove mccsales user data
- 05:09 PM Production Ticket(ST) #9700: Snekku - Scan entire database and remove mccsales user data
- Need remove from Snekku Org
- Access Control Mobile - remove MCC Test
- Chain - 99 speedmart
- Price Code - NA
- 05:06 PM Production Ticket(ST) #9699 (Pending Client Verification): Datanory DMS implementation for Suntory
09/08/2023
- 04:29 PM Production Ticket(ST) #9699 (Support In Progress): Datanory DMS implementation for Suntory
- 02:54 PM Production Ticket(ST) #9699 (Ticket Resolved): Datanory DMS implementation for Suntory
- Dear Afiq,
Attached herewith the Masterdata list from Suntory.
As per our discussion this Morning:-
1. Use d... - 03:01 PM Production Ticket(ST) #9700 (Support In Progress): Snekku - Scan entire database and remove mccsales user data
- 02:55 PM Production Ticket(ST) #9700 (Ticket Resolved): Snekku - Scan entire database and remove mccsales user data
- 02:56 PM Production Ticket(ST) #9701 (Ticket Resolved): Hi @MCC Jann Yap @Assyafiq , there's few concerns raised by Snekku regarding Datanory Web Portal. Do you mind to assist on these issue.
- (1) Snekku request to remove mcctest from snekku organization
(2) Snekku cannot change user or save in On Behalf Mod...
07/08/2023
- 04:20 PM Production Ticket(ST) #9677 (Pending Client Verification): Prima Asia - Credit Note Integration Export To SQL Accounting only export 1 row.
- 03:15 PM Production Ticket(ST) #9677 (Support In Progress): Prima Asia - Credit Note Integration Export To SQL Accounting only export 1 row.
- 03:15 PM Production Ticket(ST) #9677 (Ticket Resolved): Prima Asia - Credit Note Integration Export To SQL Accounting only export 1 row.
- export credit note, 1 row
g maimun not appear in SQL accounting
sync date null - 03:11 PM Production Ticket(ST) #9672 (Pending Client Verification): Direct Escalation - BA/Promoter dropdown not showing merchandiser list in stock count summary report
- 12:42 PM Production Ticket(ST) #9672 (Support In Progress): Direct Escalation - BA/Promoter dropdown not showing merchandiser list in stock count summary report
- 12:42 PM Production Ticket(ST) #9671 (Pending Client Verification): Direct Escalation - LOTUS001 stock count 2023-07-26 not appear in Stock Count Report Type #2
- 11:40 AM Production Ticket(ST) #9671 (Support In Progress): Direct Escalation - LOTUS001 stock count 2023-07-26 not appear in Stock Count Report Type #2
- 11:39 AM Production Ticket(ST) #9670 (Pending Client Verification): Direct Escalation - Mobile transactions from user 200014 - TEO ANN SIANG not showing in Merchandiser Monthly Productivity Report (1 july to 4 august 2023)
- 11:09 AM Production Ticket(ST) #9670 (Support In Progress): Direct Escalation - Mobile transactions from user 200014 - TEO ANN SIANG not showing in Merchandiser Monthly Productivity Report (1 july to 4 august 2023)
- 11:06 AM Production Ticket(ST) #9669 (Pending Client Verification): Internal Escalation - Merchandising - Transaction Report #2 : Column Business Unit, Stock Availability and SOS length are showing blank data
- 09:48 AM Production Ticket(ST) #9669 (Support In Progress): Internal Escalation - Merchandising - Transaction Report #2 : Column Business Unit, Stock Availability and SOS length are showing blank data
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