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From 02/08/2023 to 31/08/2023

30/08/2023

04:55 PM Production Ticket(ST) #9853 (Support In Progress): OROMEO - Setup new organization in production
Muhammed Assyafiq Bin Ahmad Kamal
12:13 PM Production Ticket(ST) #9853 (Ticket Resolved): OROMEO - Setup new organization in production
@Assyafiq, will schedule to go live Oromeo on 5th Sept, need help to setup live env for them in this week Muhammed Assyafiq Bin Ahmad Kamal
12:36 PM Production Ticket(ST) #9856 (Pending Client Verification): Gradino - Update product master data
Muhammed Assyafiq Bin Ahmad Kamal
12:29 PM Production Ticket(ST) #9856 (Support In Progress): Gradino - Update product master data
Muhammed Assyafiq Bin Ahmad Kamal
12:26 PM Production Ticket(ST) #9856 (Ticket Resolved): Gradino - Update product master data
Muhammed Assyafiq Bin Ahmad Kamal

29/08/2023

03:31 PM Production Ticket(ST) #9806 (Ticket Resolved): Snekku - Product maintenance request
Muhammed Assyafiq Bin Ahmad Kamal
02:30 PM Production Ticket(ST) #9845 (Ticket Resolved): OROMEO - SOS report SOS% show error
Muhammed Assyafiq Bin Ahmad Kamal
02:29 PM Production Ticket(ST) #9845 (Support In Progress): OROMEO - SOS report SOS% show error
Muhammed Assyafiq Bin Ahmad Kamal
12:07 PM Production Ticket(ST) #9845 (Ticket Resolved): OROMEO - SOS report SOS% show error
@Assyafiq SOS report appear error.
Login ID: admin
PW:123456
Org: Oromeo
Trial
Muhammed Assyafiq Bin Ahmad Kamal
12:03 PM Production Ticket(ST) #9844 (Ticket Resolved): Goldcrest - Warehouse not able to update
Muhammed Assyafiq Bin Ahmad Kamal
12:01 PM Production Ticket(ST) #9844 (Support In Progress): Goldcrest - Warehouse not able to update
Muhammed Assyafiq Bin Ahmad Kamal
10:59 AM Production Ticket(ST) #9844 (Ticket Resolved): Goldcrest - Warehouse not able to update
Muhammed Assyafiq Bin Ahmad Kamal

25/08/2023

05:03 PM Production Ticket(ST) #9810 (Ticket Resolved): Yuen Tung - Error appear when download
Muhammed Assyafiq Bin Ahmad Kamal
05:02 PM Production Ticket(ST) #9820 (Ticket Resolved): MCCSALES - kindly assist as i unable add stock in warehouse. Thanks.
Muhammed Assyafiq Bin Ahmad Kamal

24/08/2023

02:06 PM Production Ticket(ST) #9820 (Pending Client Verification): MCCSALES - kindly assist as i unable add stock in warehouse. Thanks.
Muhammed Assyafiq Bin Ahmad Kamal
02:05 PM Production Ticket(ST) #9820 (Support In Progress): MCCSALES - kindly assist as i unable add stock in warehouse. Thanks.
Muhammed Assyafiq Bin Ahmad Kamal
11:53 AM Production Ticket(ST) #9820 (Ticket Resolved): MCCSALES - kindly assist as i unable add stock in warehouse. Thanks.
@Assyafiq kindly assist as i unable add stock in warehouse. Thanks.
Login: Admin
Pass: 123456
Org: Mccsales
Tri...
Muhammed Assyafiq Bin Ahmad Kamal
11:52 AM Production Ticket(ST) #9818 (Ticket Resolved): Yuen Tung - cannot approve for Van goods request as it shows warehouse insufficient stock, but actually warehouse have enough stock.
Muhammed Assyafiq Bin Ahmad Kamal
11:06 AM Production Ticket(ST) #9818 (Support In Progress): Yuen Tung - cannot approve for Van goods request as it shows warehouse insufficient stock, but actually warehouse have enough stock.
Muhammed Assyafiq Bin Ahmad Kamal
11:01 AM Production Ticket(ST) #9818 (Ticket Resolved): Yuen Tung - cannot approve for Van goods request as it shows warehouse insufficient stock, but actually warehouse have enough stock.
!WhatsApp%20Image%202023-08-24%20at%2010.37.36.jpg!
Cannot approve for Van goods request as it shows warehouse ins...
Muhammed Assyafiq Bin Ahmad Kamal

23/08/2023

06:21 PM Production Ticket(ST) #9788 (Ticket Resolved): Goldcrest - Route planning sorting not reflected in mobile (JNM)
Muhammed Assyafiq Bin Ahmad Kamal
04:25 PM Production Ticket(ST) #9810 (Pending Client Verification): Yuen Tung - Error appear when download
Muhammed Assyafiq Bin Ahmad Kamal
04:23 PM Production Ticket(ST) #9810 (Support In Progress): Yuen Tung - Error appear when download
Muhammed Assyafiq Bin Ahmad Kamal
09:51 AM Production Ticket(ST) #9810 (Ticket Resolved): Yuen Tung - Error appear when download
!WhatsApp%20Image%202023-08-23%20at%2009.31.33.jpg!
Error appear when download
Version 3.2.2
Org:Yuen Tung
Login ...
Muhammed Assyafiq Bin Ahmad Kamal
02:52 PM Production Ticket(ST) #9805 (Ticket Resolved): Snekku - Web Sales Order showing wrong price
Muhammed Assyafiq Bin Ahmad Kamal
10:10 AM Production Ticket(ST) #9805 (Support In Progress): Snekku - Web Sales Order showing wrong price
Muhammed Assyafiq Bin Ahmad Kamal
02:51 PM Production Ticket(ST) #9806 (Pending Client Verification): Snekku - Product maintenance request
Muhammed Assyafiq Bin Ahmad Kamal
10:49 AM Production Ticket(ST) #9806 (Support In Progress): Snekku - Product maintenance request
Muhammed Assyafiq Bin Ahmad Kamal
09:54 AM Production Ticket(ST) #9738 (Ticket Resolved): Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
Muhammed Assyafiq Bin Ahmad Kamal
08:59 AM Production Ticket(ST) #9758 (Ticket Resolved): Snekku - Patching to remove default details in Datanory Organization Snekku.
Muhammad Arif
08:54 AM Production Ticket(ST) #9758 (Support In Progress): Snekku - Patching to remove default details in Datanory Organization Snekku.
Muhammad Arif

22/08/2023

05:08 PM Production Ticket(ST) #9806 (Ticket Resolved): Snekku - Product maintenance request
Hi Afiq,
Need your assistance to import updated Product Master for Snekku. If you notice, the only difference is t...
Muhammed Assyafiq Bin Ahmad Kamal
05:03 PM Production Ticket(ST) #9788 (Escalated to Level 3): Goldcrest - Route planning sorting not reflected in mobile (JNM)
Muhammed Assyafiq Bin Ahmad Kamal
04:48 PM Production Ticket(ST) #9805 (Ticket Resolved): Snekku - Web Sales Order showing wrong price
@Assyafiq kindly assist as sales order in web is showing wrong price. Its showing unit price for carton and bdl
Lo...
Muhammed Assyafiq Bin Ahmad Kamal

21/08/2023

05:25 PM Production Ticket(ST) #9788 (Support In Progress): Goldcrest - Route planning sorting not reflected in mobile (JNM)
Muhammed Assyafiq Bin Ahmad Kamal

18/08/2023

05:50 PM Production Ticket(ST) #9738 (Pending Client Verification): Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
Muhammed Assyafiq Bin Ahmad Kamal
11:25 AM Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
9. Outstanding invoices - completed 3 outstanding invoices on 18/8 Muhammed Assyafiq Bin Ahmad Kamal
10:22 AM Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
8. Sales Quantity by Item Report - completed , performed credit sales and return only. Muhammed Assyafiq Bin Ahmad Kamal
12:08 PM Production Ticket(ST) #9788 (Ticket Resolved): Goldcrest - Route planning sorting not reflected in mobile (JNM)
Muhammed Assyafiq Bin Ahmad Kamal

17/08/2023

06:35 PM Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
7. Sales Value Report - completed total 6 transactions from 16 to 18/8 Muhammed Assyafiq Bin Ahmad Kamal
06:26 PM Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
6. Sales return Summary Report - completed, 3 return credit note created on 17/8 Muhammed Assyafiq Bin Ahmad Kamal
05:30 PM Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
5. Sales Invoice Summary Report - completed, invoice dated 16 to 18/8 Muhammed Assyafiq Bin Ahmad Kamal
03:58 PM Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
4. Geo Fencing Report - Completed, has 4 check in from 10/8 to 17/8 Muhammed Assyafiq Bin Ahmad Kamal
03:55 PM Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
3. Missed Call Report - Completed, 3 missed call uploaded on 17/8 Muhammed Assyafiq Bin Ahmad Kamal
03:42 PM Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
2. Sales Order History Report - completed txn date 10 to 17 august Muhammed Assyafiq Bin Ahmad Kamal
03:21 PM Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
1. Warehouse Inventory Report - completed txn date 16 and 17 august
Added new scope :
9. Outstanding invoices
...
Muhammed Assyafiq Bin Ahmad Kamal
12:24 PM Production Ticket(ST) #9738 (Support In Progress): Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
Muhammed Assyafiq Bin Ahmad Kamal
12:28 PM Production Ticket(ST) #9731 (Ticket Resolved): MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal
12:27 PM Production Ticket(ST) #9719 (Ticket Resolved): Yuen Tung - SQL Accounting integration checking
Muhammed Assyafiq Bin Ahmad Kamal
12:26 PM Production Ticket(ST) #9757 (Ticket Resolved): Snekku - MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal

16/08/2023

10:35 PM Production Ticket(ST) #9757 (Pending Client Verification): Snekku - MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal
10:25 PM Production Ticket(ST) #9757 (Support In Progress): Snekku - MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal
09:09 AM Production Ticket(ST) #9757 (Ticket Resolved): Snekku - MT/SFA Implementation for Snekku (New Star Food Industries)
Hi Afiq,
Snekku have updated more details into their Customer Master List such as Chain, Cluster, Channel, Custome...
Muhammed Assyafiq Bin Ahmad Kamal
09:50 PM Production Ticket(ST) #9492 (Ticket Resolved): Mobile Bug - Modifying price in sales order cart not reflected in back-end and portal
Muhammed Assyafiq Bin Ahmad Kamal
10:03 AM Production Ticket(ST) #9492 (Support In Progress): Mobile Bug - Modifying price in sales order cart not reflected in back-end and portal
Muhammed Assyafiq Bin Ahmad Kamal
09:49 PM Production Ticket(ST) #9719 (Pending Client Verification): Yuen Tung - SQL Accounting integration checking
Muhammed Assyafiq Bin Ahmad Kamal
09:11 AM Production Ticket(ST) #9758 (Ticket Resolved): Snekku - Patching to remove default details in Datanory Organization Snekku.
Hi Afiq,
1. As request by Snekku, kindly remove these default details in Datanory Organization Snekku.
• Remove ...
Muhammed Assyafiq Bin Ahmad Kamal

14/08/2023

03:24 PM Production Ticket(ST) #9493 (Ticket Resolved): Datanory Portal - modifying customer master in portal did not cater for insert mst_customer_branch. Only update the branch id in customer table.
Muhammed Assyafiq Bin Ahmad Kamal
03:18 PM Production Ticket(ST) #9738 (Ticket Resolved): Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
Dear Afiq,
As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
1. W...
Muhammed Assyafiq Bin Ahmad Kamal
03:08 PM Production Ticket(ST) #9731 (Escalated to Level 3): MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal
02:34 PM Production Ticket(ST) #9731 (Support In Progress): MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal
10:08 AM Production Ticket(ST) #9731 (Ticket Resolved): MT/SFA Implementation for Snekku (New Star Food Industries)
Hi Afiq,
Kindly assist to update the Branch Code and Branch Description based on new Customer Master Data given by...
Muhammed Assyafiq Bin Ahmad Kamal
11:01 AM Production Ticket(ST) #9719 (Support In Progress): Yuen Tung - SQL Accounting integration checking
Muhammed Assyafiq Bin Ahmad Kamal

11/08/2023

05:53 PM Production Ticket(ST) #9669 (Ticket Resolved): Internal Escalation - Merchandising - Transaction Report #2 : Column Business Unit, Stock Availability and SOS length are showing blank data
Issue resolved confirmation received Muhammed Assyafiq Bin Ahmad Kamal
05:53 PM Production Ticket(ST) #9670 (Ticket Resolved): Direct Escalation - Mobile transactions from user 200014 - TEO ANN SIANG not showing in Merchandiser Monthly Productivity Report (1 july to 4 august 2023)
Issue resolved confirmation received Muhammed Assyafiq Bin Ahmad Kamal
05:52 PM Production Ticket(ST) #9671 (Ticket Resolved): Direct Escalation - LOTUS001 stock count 2023-07-26 not appear in Stock Count Report Type #2
Issue resolved confirmation received Muhammed Assyafiq Bin Ahmad Kamal
05:52 PM Production Ticket(ST) #9672 (Ticket Resolved): Direct Escalation - BA/Promoter dropdown not showing merchandiser list in stock count summary report
Issue resolved confirmation received Muhammed Assyafiq Bin Ahmad Kamal
05:51 PM Production Ticket(ST) #9677 (Ticket Resolved): Prima Asia - Credit Note Integration Export To SQL Accounting only export 1 row.
Fulfilled confirmation received. Muhammed Assyafiq Bin Ahmad Kamal
05:51 PM Production Ticket(ST) #9699 (Ticket Resolved): Datanory DMS implementation for Suntory
Fulfilled confirmation received. Muhammed Assyafiq Bin Ahmad Kamal
05:50 PM Production Ticket(ST) #9699: Datanory DMS implementation for Suntory
Fulfilled confirmation received. Muhammed Assyafiq Bin Ahmad Kamal
05:50 PM Production Ticket(ST) #9700 (Ticket Resolved): Snekku - Scan entire database and remove mccsales user data
Resolved confirmation received. Muhammed Assyafiq Bin Ahmad Kamal
05:38 PM Production Ticket(ST) #9719 (Ticket Resolved): Yuen Tung - SQL Accounting integration checking
Please find attached for the issue list. Muhammed Assyafiq Bin Ahmad Kamal
05:37 PM Production Ticket(ST) #9701 (Ticket Resolved): Hi @MCC Jann Yap @Assyafiq , there's few concerns raised by Snekku regarding Datanory Web Portal. Do you mind to assist on these issue.
Muhammed Assyafiq Bin Ahmad Kamal
05:36 PM Production Ticket(ST) #9701 (Support In Progress): Hi @MCC Jann Yap @Assyafiq , there's few concerns raised by Snekku regarding Datanory Web Portal. Do you mind to assist on these issue.
Muhammed Assyafiq Bin Ahmad Kamal
05:35 PM Production Ticket(ST) #9716 (Ticket Resolved): Yuen Tung - SQL Accounting End to End Integration Testing
Muhammed Assyafiq Bin Ahmad Kamal
05:35 PM Production Ticket(ST) #9716 (Support In Progress): Yuen Tung - SQL Accounting End to End Integration Testing
Muhammed Assyafiq Bin Ahmad Kamal
05:10 PM Production Ticket(ST) #9716 (Ticket Resolved): Yuen Tung - SQL Accounting End to End Integration Testing
Muhammed Assyafiq Bin Ahmad Kamal

10/08/2023

05:17 PM Production Ticket(ST) #9700 (Pending Client Verification): Snekku - Scan entire database and remove mccsales user data
Muhammed Assyafiq Bin Ahmad Kamal
05:09 PM Production Ticket(ST) #9700: Snekku - Scan entire database and remove mccsales user data
Need remove from Snekku Org
- Access Control Mobile - remove MCC Test
- Chain - 99 speedmart
- Price Code - NA
Muhammed Assyafiq Bin Ahmad Kamal
05:06 PM Production Ticket(ST) #9699 (Pending Client Verification): Datanory DMS implementation for Suntory
Muhammed Assyafiq Bin Ahmad Kamal

09/08/2023

04:29 PM Production Ticket(ST) #9699 (Support In Progress): Datanory DMS implementation for Suntory
Muhammed Assyafiq Bin Ahmad Kamal
02:54 PM Production Ticket(ST) #9699 (Ticket Resolved): Datanory DMS implementation for Suntory
Dear Afiq,
Attached herewith the Masterdata list from Suntory.
As per our discussion this Morning:-
1. Use d...
Muhammed Assyafiq Bin Ahmad Kamal
03:01 PM Production Ticket(ST) #9700 (Support In Progress): Snekku - Scan entire database and remove mccsales user data
Muhammed Assyafiq Bin Ahmad Kamal
02:55 PM Production Ticket(ST) #9700 (Ticket Resolved): Snekku - Scan entire database and remove mccsales user data
Muhammed Assyafiq Bin Ahmad Kamal
02:56 PM Production Ticket(ST) #9701 (Ticket Resolved): Hi @MCC Jann Yap @Assyafiq , there's few concerns raised by Snekku regarding Datanory Web Portal. Do you mind to assist on these issue.
(1) Snekku request to remove mcctest from snekku organization
(2) Snekku cannot change user or save in On Behalf Mod...
Muhammed Assyafiq Bin Ahmad Kamal

07/08/2023

04:20 PM Production Ticket(ST) #9677 (Pending Client Verification): Prima Asia - Credit Note Integration Export To SQL Accounting only export 1 row.
Muhammed Assyafiq Bin Ahmad Kamal
03:15 PM Production Ticket(ST) #9677 (Support In Progress): Prima Asia - Credit Note Integration Export To SQL Accounting only export 1 row.
Muhammed Assyafiq Bin Ahmad Kamal
03:15 PM Production Ticket(ST) #9677 (Ticket Resolved): Prima Asia - Credit Note Integration Export To SQL Accounting only export 1 row.
export credit note, 1 row
g maimun not appear in SQL accounting
sync date null
Muhammed Assyafiq Bin Ahmad Kamal
03:11 PM Production Ticket(ST) #9672 (Pending Client Verification): Direct Escalation - BA/Promoter dropdown not showing merchandiser list in stock count summary report
Muhammed Assyafiq Bin Ahmad Kamal
12:42 PM Production Ticket(ST) #9672 (Support In Progress): Direct Escalation - BA/Promoter dropdown not showing merchandiser list in stock count summary report
Muhammed Assyafiq Bin Ahmad Kamal
12:42 PM Production Ticket(ST) #9671 (Pending Client Verification): Direct Escalation - LOTUS001 stock count 2023-07-26 not appear in Stock Count Report Type #2
Muhammed Assyafiq Bin Ahmad Kamal
11:40 AM Production Ticket(ST) #9671 (Support In Progress): Direct Escalation - LOTUS001 stock count 2023-07-26 not appear in Stock Count Report Type #2
Muhammed Assyafiq Bin Ahmad Kamal
11:39 AM Production Ticket(ST) #9670 (Pending Client Verification): Direct Escalation - Mobile transactions from user 200014 - TEO ANN SIANG not showing in Merchandiser Monthly Productivity Report (1 july to 4 august 2023)
Muhammed Assyafiq Bin Ahmad Kamal
11:09 AM Production Ticket(ST) #9670 (Support In Progress): Direct Escalation - Mobile transactions from user 200014 - TEO ANN SIANG not showing in Merchandiser Monthly Productivity Report (1 july to 4 august 2023)
Muhammed Assyafiq Bin Ahmad Kamal
11:06 AM Production Ticket(ST) #9669 (Pending Client Verification): Internal Escalation - Merchandising - Transaction Report #2 : Column Business Unit, Stock Availability and SOS length are showing blank data
Muhammed Assyafiq Bin Ahmad Kamal
09:48 AM Production Ticket(ST) #9669 (Support In Progress): Internal Escalation - Merchandising - Transaction Report #2 : Column Business Unit, Stock Availability and SOS length are showing blank data
Muhammed Assyafiq Bin Ahmad Kamal

04/08/2023

05:21 PM Production Ticket(ST) #9672 (Ticket Resolved): Direct Escalation - BA/Promoter dropdown not showing merchandiser list in stock count summary report
Muhammed Assyafiq Bin Ahmad Kamal
05:16 PM Production Ticket(ST) #9671 (Ticket Resolved): Direct Escalation - LOTUS001 stock count 2023-07-26 not appear in Stock Count Report Type #2
!stockcount.png! Muhammed Assyafiq Bin Ahmad Kamal
05:05 PM Production Ticket(ST) #9670 (Ticket Resolved): Direct Escalation - Mobile transactions from user 200014 - TEO ANN SIANG not showing in Merchandiser Monthly Productivity Report (1 july to 4 august 2023)
Header ID :
d93dd654-1f3d-4570-90e4-d55d309c8e4c
4934e09d-9b76-4f81-9d5f-11296f1f4fec
4934e09d-9b76-4f81-9d5f-1...
Muhammed Assyafiq Bin Ahmad Kamal
04:52 PM Production Ticket(ST) #9669 (Ticket Resolved): Internal Escalation - Merchandising - Transaction Report #2 : Column Business Unit, Stock Availability and SOS length are showing blank data
Muhammed Assyafiq Bin Ahmad Kamal

02/08/2023

03:40 PM Production Ticket(ST) #9578 (Ticket Resolved): Massage Request for Oromeo -
Muhammed Assyafiq Bin Ahmad Kamal
03:39 PM Production Ticket(ST) #9600 (Ticket Resolved): Request from Louise - Setup customer route for Goldcrest
Muhammed Assyafiq Bin Ahmad Kamal
 

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