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Hours:
1882.06
Date
User
Activity
Issue
Comment
Hours
06/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #10922
: SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
Photo upload feature problem
3.00
06/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10898
: Goldcrest-Loading for a long time
simulation
2.00
06/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10921
: Snekku- History derail blank - MO
Stimulation
2.00
06/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10920
: Goldcrest- price code cant choose
simulation
1.00
05/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10905
: GoldCrest- And this debtor code didn't shown at datanory
Escalated to level 3 and the ticket is Resolved
2.00
05/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10900
: GoldCrest-this invoice same issue, they should no outstanding balance ady
Stimualtion
2.00
05/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10897
: Goldcrest- this collection rm202 didnt reflect to phone
Stimulation
2.00
05/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10904
: GoldCrest- this also, why the total amount will change when we generate into sales order?
Escalated to technical team - Ticket is not required in jira since the techincal team aware about this escalation
1.50
05/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #10878
: Oromeo - Assistance Required: Data Update and Patching Requests
Client enquiry and clarification.
72.00
05/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10899
: goldcrest- for trial version, not allowed me change price code
Simulation
0.50
05/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10913
: GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?
Assisted by afiq and chong
1.00
05/02/2024
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10892
: Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
escalation to azhar for further actions - afiq
0.50
05/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10895
: Snekku- Hi, some of customers history empty
Already cross checked with mysoft and datanory
1.00
31/01/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10848
: SNEKKU - Unable upload photo
ALready checked the database
3.00
31/01/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10857
: Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
Assisted by afiq
2.00
30/01/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10874
: Daily Fresh-Sel17 mobile , above transactions is not capture in the database.vwe had uploaded the database too for your checking. Kindly be reminded , any update version need to be informed in the main communication channel. I just had a surprise we nee
FIxed By Jian
2.00
29/01/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10864
: Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
Already lias with afiq
1.00
29/01/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10857
: Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
Already cross checked with Afiq
1.00
29/01/2024
Muhammed Assyafiq Bin Ahmad Kamal
QA Testing
Production Ticket(ST) #10835
: Daily Fresh - KJG06 - text contain header data but transaction detail is missing
Liaise with internal team on the issues
0.50
29/01/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10864
: Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
We already enabled the region under mastersetup; It has to be compulsory field
0.50
26/01/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10861
: Snekku- Hi @Assyafiq MCC, some outlets repeat in planned route, please assist, thanks
Verify and simulate the issue
1.00
24/01/2024
Rashdan Hussin
Support
Production Ticket(ST) #10790
: Turn Off Stock Bal and UOM qty
Ticket resolved
0.50
24/01/2024
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10834
: Daily Fresh - JHR03 - the transaction exist in database but the text file missing. given excel file for the transactions list
Align with Shan you
1.00
24/01/2024
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10835
: Daily Fresh - KJG06 - text contain header data but transaction detail is missing
Align with Shan you
1.00
19/01/2024
Rashdan Hussin
Support
Production Ticket(ST) #10790
: Turn Off Stock Bal and UOM qty
Understand user request
0.50
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