Activity
From 22/07/2024 to 20/08/2024
12/08/2024
- 12:56 AM Datanory - GOLDCREST Production Ticket(ST) #11781 (Ticket Resolved): Goldcrest- hi, this 2 acc still got showing at salesman mobile
- 12:55 AM Datanory - GOLDCREST Production Ticket(ST) #11781 (Pending Client Verification): Goldcrest- hi, this 2 acc still got showing at salesman mobile
- 12:54 AM Datanory - SNEKKU Production Ticket(ST) #11587 (Ticket Resolved): Hi datanory team,may I know salesman how to know their last collection number for the month?
- 12:53 AM Datanory - SNEKKU Production Ticket(ST) #11587 (Pending Client Verification): Hi datanory team,may I know salesman how to know their last collection number for the month?
07/08/2024
- 10:12 AM Datanory - NIBOU Production Ticket(ST) #12249 (Ticket Resolved): NIBOU - VAN SALES price code for customer is automatically assigned for customer
- 10:12 AM Datanory - NIBOU Production Ticket(ST) #12249 (Pending Client Verification): NIBOU - VAN SALES price code for customer is automatically assigned for customer
06/08/2024
- 10:55 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Ticket Resolved): Suntory - HI team, user report duplicate SO no again
- 10:54 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Support In Progress): Suntory - HI team, user report duplicate SO no again
- 10:54 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Assigned To): Suntory - HI team, user report duplicate SO no again
- 10:51 AM Datanory - SUNTORY Production Ticket(ST) #12290 (Ticket Resolved): Suntory- Suntory UAT merge into Trail Environment
- 10:51 AM Datanory - SUNTORY Production Ticket(ST) #12290 (Support In Progress): Suntory- Suntory UAT merge into Trail Environment
- 10:18 AM Datanory - GOLDCREST Production Ticket(ST) #12147 (Ticket Resolved): GOLDCREST - why the EOD invoice sales amount no same?
- 10:17 AM Datanory - GOLDCREST Production Ticket(ST) #12147 (Pending Client Verification): GOLDCREST - why the EOD invoice sales amount no same?
05/08/2024
- 09:50 PM Datanory - SUNTORY Production Ticket(ST) #12176 (Ticket Resolved): @Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so
- 09:50 PM Datanory - SUNTORY Production Ticket(ST) #12176 (Pending Client Verification): @Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so
- 09:45 PM Datanory - SUNTORY Production Ticket(ST) #12194 (Ticket Resolved): KYMMSENG - item with discount percentage but no discount value
- 09:45 PM Datanory - SUNTORY Production Ticket(ST) #12194 (Pending Client Verification): KYMMSENG - item with discount percentage but no discount value
- 09:38 PM Datanory - SUNTORY Production Ticket(ST) #12201 (Ticket Resolved): KYMMSENG - The icon is missing Warehouse setup
- 09:37 PM Datanory - SUNTORY Production Ticket(ST) #12201 (Pending Client Verification): KYMMSENG - The icon is missing Warehouse setup
- 09:30 PM Datanory - SUNTORY Production Ticket(ST) #12202 (Ticket Resolved): KYMMSENG - Promotion Discount Amount and Percentage Not Tally
- 09:30 PM Datanory - SUNTORY Production Ticket(ST) #12202 (Pending Client Verification): KYMMSENG - Promotion Discount Amount and Percentage Not Tally
- 09:22 PM Datanory - SUNTORY Production Ticket(ST) #12203 (Ticket Resolved): KYMMSENG - duplicate so no
- 09:21 PM Datanory - SUNTORY Production Ticket(ST) #12203 (Pending Client Verification): KYMMSENG - duplicate so no
- 09:10 PM Datanory - SUNTORY Production Ticket(ST) #12204 (Ticket Resolved): KYMMSENG - customer created through customer import will not be qualified for the promotion
- 09:10 PM Datanory - SUNTORY Production Ticket(ST) #12204 (Pending Client Verification): KYMMSENG - customer created through customer import will not be qualified for the promotion
- 08:57 PM Datanory - SUNTORY Production Ticket(ST) #12206 (Ticket Resolved): KYMMSENG UAT - channel dropdown field in customer module does not display any data
- 08:55 PM Datanory - SUNTORY Production Ticket(ST) #12206 (Pending Client Verification): KYMMSENG UAT - channel dropdown field in customer module does not display any data
- 08:53 PM Datanory - SUNTORY Production Ticket(ST) #12207 (Ticket Resolved): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
- 08:52 PM Datanory - SUNTORY Production Ticket(ST) #12207 (Pending Client Verification): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
- 08:38 PM Datanory - SUNTORY Production Ticket(ST) #12269 (Ticket Resolved): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
- 08:37 PM Datanory - SUNTORY Production Ticket(ST) #12269 (Pending Client Verification): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
01/08/2024
- 05:54 PM Datanory - SUNTORY Production Ticket(ST) #12270 (Ticket Resolved): KYMMSENG - Error happen when import customer into Datanory
- Move to clickup
- 05:53 PM Datanory - SUNTORY Production Ticket(ST) #12270 (Pending Client Verification): KYMMSENG - Error happen when import customer into Datanory
- 05:43 PM Datanory - SNEKKU Production Ticket(ST) #11762 (Ticket Resolved): SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
- Move to clickup
- 05:42 PM Datanory - SNEKKU Production Ticket(ST) #11762 (Pending Client Verification): SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
- 05:31 PM Datanory - SNEKKU Production Ticket(ST) #11831 (Ticket Resolved): SNEKKU - picture for collection blur
- 05:30 PM Datanory - SNEKKU Production Ticket(ST) #11831 (Pending Client Verification): SNEKKU - picture for collection blur
30/07/2024
- 12:32 AM Datanory - SUNTORY Production Ticket(ST) #12299 (Ticket Resolved): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
- 12:31 AM Datanory - SUNTORY Production Ticket(ST) #12299 (Pending Client Verification): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
- 10:20 PM Datanory - SUNTORY Production Ticket(ST) #12177 (Ticket Resolved): SUNTORY - load customer to preprod
- 09:40 AM Datanory - SNEKKU Production Ticket(ST) #12245 (Ticket Resolved): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
- 09:39 AM Datanory - SNEKKU Production Ticket(ST) #11779 (Ticket Resolved): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- 09:37 AM Datanory - SNEKKU Production Ticket(ST) #12010 (Ticket Resolved): Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
- 09:35 AM Datanory - SNEKKU Production Ticket(ST) #12267 (Ticket Resolved): Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
- 09:32 AM Datanory - DAILYFRESH Production Ticket(ST) #12126 (Ticket Resolved): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- 09:30 AM Datanory - DAILYFRESH Production Ticket(ST) #12126 (Pending Client Verification): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- 09:30 AM Datanory - DAILYFRESH Production Ticket(ST) #12126 (Verification In Progress): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- 09:29 AM Datanory - GOLDCREST Production Ticket(ST) #12143 (Ticket Resolved): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
- 09:28 AM Datanory - GOLDCREST Production Ticket(ST) #12143 (Pending Client Verification): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
29/07/2024
- 12:14 PM Datanory - SNEKKU Production Ticket(ST) #12244 (Ticket Resolved): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?
- 12:13 PM Datanory - SNEKKU Production Ticket(ST) #12244 (Pending Client Verification): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?
- 09:49 AM Datanory - OROMEO Production Ticket(ST) #12239 (Ticket Resolved): oromeo- internal storage still have error
- 09:46 AM Datanory - OROMEO Production Ticket(ST) #12239 (Support In Progress): oromeo- internal storage still have error
- 09:45 AM Datanory - SNEKKU Production Ticket(ST) #11780 (Ticket Resolved): Snekku- Hi @Azhar13 why like this ya
27/07/2024
- 03:34 PM Datanory - SUNTORY Production Ticket(ST) #12205 (Ticket Resolved): KYMMSENG UAT - unable to upload transaction from mobile
- 03:29 PM Datanory - SUNTORY Production Ticket(ST) #12299 (Escalated to Level 3): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
- 03:19 PM Datanory - SUNTORY Production Ticket(ST) #12299 (Support In Progress): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
- Testing finding:
- test using suntory uat
- create sales order and take promotion then upload
- approve the sales ... - 03:13 PM Datanory - SUNTORY Production Ticket(ST) #12299 (Ticket Resolved): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
- [17:57, 26/07/2024] Boon MCC: Hi Arif, this sales order I got apply promotion, SOSR01000162-240726, in approval page ...
26/07/2024
- 03:08 PM Datanory - SUNTORY Production Ticket(ST) #12205 (Pending Client Verification): KYMMSENG UAT - unable to upload transaction from mobile
- 12:40 PM Datanory - SUNTORY Production Ticket(ST) #12269 (Escalated to Level 3): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
- 10:08 AM Datanory - SNEKKU Production Ticket(ST) #12261 (Ticket Resolved): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
- 10:06 AM Datanory - SNEKKU Production Ticket(ST) #12261 (Verification In Progress): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
- 10:06 AM Datanory - SNEKKU Production Ticket(ST) #12261 (Ready for Verification): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
25/07/2024
- 11:06 AM Datanory - SNEKKU Production Ticket(ST) #12267: Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
- https://app.clickup.com/t/86epx4bww
- 10:37 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Pending Local Deployment): Suntory - HI team, user report duplicate SO no again
- 10:36 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Development Completed): Suntory - HI team, user report duplicate SO no again
- 10:35 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Development In Progress): Suntory - HI team, user report duplicate SO no again
- 10:35 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Assigned To): Suntory - HI team, user report duplicate SO no again
24/07/2024
- 02:39 AM Datanory - SUNTORY Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
- Another testing:
- test using suntory preprod
- create sales order for product 14006931, take promotion TB05PETALL0... - 02:30 AM Datanory - SUNTORY Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
- Testing finding:
- test using suntory preprod
- create sales order for product 14008193, take promotion TBGT07CCLR... - 11:51 AM Datanory - SUNTORY Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
- - Need to simulate by create sales order for product that qualified for 2 promotions.
- After upload, check on the w... - 05:55 PM Datanory - SUNTORY Production Ticket(ST) #12290 (Ticket Resolved): Suntory- Suntory UAT merge into Trail Environment
- https://app.clickup.com/t/9018039480/TK-870
- 03:59 PM Datanory - GOLDCREST Production Ticket(ST) #12289 (Ticket Resolved): Goldcrest- Hi please check, 302F/047 in mobile 2 same code
- 11:25 AM Datanory - GOLDCREST Production Ticket(ST) #12289: Goldcrest- Hi please check, 302F/047 in mobile 2 same code
- https://app.clickup.com/t/86epwwte0
- 10:55 AM Datanory - GOLDCREST Production Ticket(ST) #12289 (Support In Progress): Goldcrest- Hi please check, 302F/047 in mobile 2 same code
- 10:54 AM Datanory - GOLDCREST Production Ticket(ST) #12289 (Ticket Resolved): Goldcrest- Hi please check, 302F/047 in mobile 2 same code
- !WhatsApp%20Image%202024-07-23%20at%2017.01.11_7d765335.jpg!
- 02:58 PM Datanory - GOLDCREST Production Ticket(ST) #12259 (Ticket Resolved): Goldcrest- Hi please check, why 302P/323 have 2 a/c
- Hi @~Suzanne , as per our discussion, for the next master data update (customer & Route planning), please help to inf...
23/07/2024
- 04:41 PM Datanory - SNEKKU Production Ticket(ST) #12245: Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
- https://app.clickup.com/t/86epwqjry
- 04:13 PM Datanory - GOLDCREST Production Ticket(ST) #12143 (Escalated to Level 3): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
- https://app.clickup.com/t/86epwq9ug
- 02:03 PM Datanory - GOLDCREST Production Ticket(ST) #12143: goldcrest- Hi please check, why is this showing mobile, what is happen underline?
select a.invoice_no,a.invoice_status as 'Invoice Status',a.invoice_balance,a.updated_date,ch.col_no,ch.status as 'c...- 09:21 AM Datanory - GOLDCREST Production Ticket(ST) #12143 (Support In Progress): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
- Hi @Azhar , please do the workaround and perform testing in trial environment
- 03:37 PM Datanory - GOLDCREST Production Ticket(ST) #12259 (Pending Client Feedback): Goldcrest- Hi please check, why 302P/323 have 2 a/c
- select a.created_date as 'Create customer Date',so.order_no,a.created_by,a.customer_code,a.customer_code, a.updated_...
- 12:00 PM Datanory - SUNTORY Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
- exec sp_executesql N' exec web_spTxnSalesOrderApprovalMasterDataRetriveList @member_id,@org_id,@hdr_id, @type,@tenant...
- 12:00 PM Datanory - SUNTORY Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
- select * from di_mobile_txn_sales_orders where sales_orders_id = '9bc17eeb-842e-4cbd-8ea9-fb8fec04d988' and product_i...
- 11:58 AM Datanory - GOLDCREST Production Ticket(ST) #12108 (Ticket Resolved): GOLDCREST - user JNL route plan got missing some acc
- 11:57 AM Datanory - GOLDCREST Production Ticket(ST) #12108 (Pending Client Verification): GOLDCREST - user JNL route plan got missing some acc
- Meiling: Remove the update on mst_route whenever there is update or insert. Users are advised to upload new route for...
- 11:28 AM Datanory - GOLDCREST Production Ticket(ST) #12049 (Ticket Resolved): Goldfresh - Hi pls check, why is the problem coming back?
- 11:27 AM Datanory - GOLDCREST Production Ticket(ST) #12049 (Verification In Progress): Goldfresh - Hi pls check, why is the problem coming back?
- https://app.clickup.com/t/86eptfp1k--> this ticket we found it internally, this ticket already resolved
as we check... - 11:18 AM Datanory - SUNTORY Production Ticket(ST) #12268 (Ticket Resolved): KYMMSENG - user still facing the internet slow issue
- 11:18 AM Datanory - SNEKKU Production Ticket(ST) #12281 (Ticket Resolved): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
- 10:16 AM Datanory - SNEKKU Production Ticket(ST) #12281 (Pending Client Verification): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
- 10:14 AM Datanory - SNEKKU Production Ticket(ST) #12281 (Support In Progress): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
- 10:05 AM Datanory - SNEKKU Production Ticket(ST) #12281 (Ticket Resolved): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
- !WhatsApp%20Image%202024-07-22%20at%2016.58.51_41417f69.jpg!
!WhatsApp%20Image%202024-07-22%20at%2016.58.51_67de289e... - 11:18 AM Datanory - SUNTORY Production Ticket(ST) #12184 (Ticket Resolved): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions
- 11:15 AM Datanory - GOLDCREST Production Ticket(ST) #12038 (Ticket Resolved): GOLDCREST - user BRY do van goods request 1 times only, back end shown 3 items
- 11:15 AM Datanory - GOLDCREST Production Ticket(ST) #12038 (Pending Client Verification): GOLDCREST - user BRY do van goods request 1 times only, back end shown 3 items
- 11:13 AM Datanory - GOLDCREST Production Ticket(ST) #11901 (Ticket Resolved): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
- 11:12 AM Datanory - GOLDCREST Production Ticket(ST) #11901 (Pending Client Verification): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
- 09:19 AM Datanory - SUNTORY Production Ticket(ST) #12226 (Ticket Resolved): Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60
- 09:18 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Support In Progress): Suntory - HI team, user report duplicate SO no again
- 09:17 AM Datanory - SNEKKU Production Ticket(ST) #12240 (Ticket Resolved): Snekku- hi @~Jann Yap CCMC5000006 help change to CCMC5000005, user not pending collection, thanks
- 09:17 AM Datanory - SNEKKU Production Ticket(ST) #12240 (Pending Client Verification): Snekku- hi @~Jann Yap CCMC5000006 help change to CCMC5000005, user not pending collection, thanks
- 09:16 AM Datanory - SNEKKU Production Ticket(ST) #12240 (Support In Progress): Snekku- hi @~Jann Yap CCMC5000006 help change to CCMC5000005, user not pending collection, thanks
- Hi @~Leewei, to patch the collection number, kindly refer below steps:
Collection Number Patching:
1. Request use... - 09:15 AM Datanory - SNEKKU Production Ticket(ST) #12257 (Ticket Resolved): Snekku- hi @~Jann Yap as per conversation just now, please help to change the collection number, thanks
- 09:15 AM Datanory - SNEKKU Production Ticket(ST) #12257 (Pending Client Verification): Snekku- hi @~Jann Yap as per conversation just now, please help to change the collection number, thanks
- 09:13 AM Datanory - SNEKKU Production Ticket(ST) #12257 (Support In Progress): Snekku- hi @~Jann Yap as per conversation just now, please help to change the collection number, thanks
- 09:15 AM Datanory - SNEKKU Production Ticket(ST) #11780 (Pending Client Verification): Snekku- Hi @Azhar13 why like this ya
- 09:14 AM Datanory - SNEKKU Production Ticket(ST) #11780 (Verification In Progress): Snekku- Hi @Azhar13 why like this ya
22/07/2024
- 05:05 PM Datanory - DAILYFRESH Production Ticket(ST) #12126 (Ready for Verification): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- 05:04 PM Datanory - SNEKKU Production Ticket(ST) #11780 (Ready for Verification): Snekku- Hi @Azhar13 why like this ya
- 05:03 PM Datanory - GOLDCREST Production Ticket(ST) #12259: Goldcrest- Hi please check, why 302P/323 have 2 a/c
- Arif assisted on this escalation where the customer code has to be remain same instead of doing amendment on that exi...
- 03:43 PM Datanory - GOLDCREST Production Ticket(ST) #12259 (Support In Progress): Goldcrest- Hi please check, why 302P/323 have 2 a/c
- 02:47 PM Datanory - GOLDCREST Production Ticket(ST) #12259: Goldcrest- Hi please check, why 302P/323 have 2 a/c
- 302P/323 on April change code to 302A/205 bcoz change name and new owner
!WhatsApp%20Image%202024-07-22%20at%2... - 12:18 PM Datanory - SNEKKU Production Ticket(ST) #12267 (Pending Client Feedback): Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
- hi @~Leewei as we mentioned before ,the calculation is different between promotion discount and additional discount....
- 12:00 PM Datanory - SNEKKU Production Ticket(ST) #12267 (Support In Progress): Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
- 11:06 AM Datanory - NIBOU Production Ticket(ST) #12266 (Ticket Resolved): NIBOU - Error appeared and i cannot rechecked my photo for previous itenery
- 11:02 AM Datanory - NIBOU Production Ticket(ST) #12266 (Support In Progress): NIBOU - Error appeared and i cannot rechecked my photo for previous itenery
- 09:50 AM Datanory - SUNTORY Production Ticket(ST) #12184 (Pending Client Verification): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions
- 09:44 AM Datanory - SUNTORY Production Ticket(ST) #12194 (Escalated to Level 3): KYMMSENG - item with discount percentage but no discount value
- https://app.clickup.com/t/9018039480/TK-840
- 09:41 AM Datanory - SUNTORY Production Ticket(ST) #12202 (Escalated to Level 3): KYMMSENG - Promotion Discount Amount and Percentage Not Tally
- https://app.clickup.com/t/9018039480/TK-841
- 09:38 AM Datanory - SUNTORY Production Ticket(ST) #12207 (Escalated to Level 3): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
- https://app.clickup.com/t/9018039480/TK-846
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