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From 17/07/2024 to 15/08/2024

12/08/2024

12:56 AM Datanory - GOLDCREST Production Ticket(ST) #11781 (Ticket Resolved): Goldcrest- hi, this 2 acc still got showing at salesman mobile
Rashdan Hussin
12:55 AM Datanory - GOLDCREST Production Ticket(ST) #11781 (Pending Client Verification): Goldcrest- hi, this 2 acc still got showing at salesman mobile
Rashdan Hussin
12:54 AM Datanory - SNEKKU Production Ticket(ST) #11587 (Ticket Resolved): Hi datanory team,may I know salesman how to know their last collection number for the month?
Rashdan Hussin
12:53 AM Datanory - SNEKKU Production Ticket(ST) #11587 (Pending Client Verification): Hi datanory team,may I know salesman how to know their last collection number for the month?
Rashdan Hussin

07/08/2024

10:12 AM Datanory - NIBOU Production Ticket(ST) #12249 (Ticket Resolved): NIBOU - VAN SALES price code for customer is automatically assigned for customer
Rashdan Hussin
10:12 AM Datanory - NIBOU Production Ticket(ST) #12249 (Pending Client Verification): NIBOU - VAN SALES price code for customer is automatically assigned for customer
Rashdan Hussin

06/08/2024

10:55 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Ticket Resolved): Suntory - HI team, user report duplicate SO no again
Muhammed Assyafiq Bin Ahmad Kamal
10:54 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Support In Progress): Suntory - HI team, user report duplicate SO no again
Muhammed Assyafiq Bin Ahmad Kamal
10:54 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Assigned To): Suntory - HI team, user report duplicate SO no again
Muhammed Assyafiq Bin Ahmad Kamal
10:51 AM Datanory - SUNTORY Production Ticket(ST) #12290 (Ticket Resolved): Suntory- Suntory UAT merge into Trail Environment
Muhammed Assyafiq Bin Ahmad Kamal
10:51 AM Datanory - SUNTORY Production Ticket(ST) #12290 (Support In Progress): Suntory- Suntory UAT merge into Trail Environment
Muhammed Assyafiq Bin Ahmad Kamal
10:18 AM Datanory - GOLDCREST Production Ticket(ST) #12147 (Ticket Resolved): GOLDCREST - why the EOD invoice sales amount no same?
Rashdan Hussin
10:17 AM Datanory - GOLDCREST Production Ticket(ST) #12147 (Pending Client Verification): GOLDCREST - why the EOD invoice sales amount no same?
Rashdan Hussin

05/08/2024

09:50 PM Datanory - SUNTORY Production Ticket(ST) #12176 (Ticket Resolved): @Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so
Rashdan Hussin
09:50 PM Datanory - SUNTORY Production Ticket(ST) #12176 (Pending Client Verification): @Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so
Rashdan Hussin
09:45 PM Datanory - SUNTORY Production Ticket(ST) #12194 (Ticket Resolved): KYMMSENG - item with discount percentage but no discount value
Rashdan Hussin
09:45 PM Datanory - SUNTORY Production Ticket(ST) #12194 (Pending Client Verification): KYMMSENG - item with discount percentage but no discount value
Rashdan Hussin
09:38 PM Datanory - SUNTORY Production Ticket(ST) #12201 (Ticket Resolved): KYMMSENG - The icon is missing Warehouse setup
Rashdan Hussin
09:37 PM Datanory - SUNTORY Production Ticket(ST) #12201 (Pending Client Verification): KYMMSENG - The icon is missing Warehouse setup
Rashdan Hussin
09:30 PM Datanory - SUNTORY Production Ticket(ST) #12202 (Ticket Resolved): KYMMSENG - Promotion Discount Amount and Percentage Not Tally
Rashdan Hussin
09:30 PM Datanory - SUNTORY Production Ticket(ST) #12202 (Pending Client Verification): KYMMSENG - Promotion Discount Amount and Percentage Not Tally
Rashdan Hussin
09:22 PM Datanory - SUNTORY Production Ticket(ST) #12203 (Ticket Resolved): KYMMSENG - duplicate so no
Rashdan Hussin
09:21 PM Datanory - SUNTORY Production Ticket(ST) #12203 (Pending Client Verification): KYMMSENG - duplicate so no
Rashdan Hussin
09:10 PM Datanory - SUNTORY Production Ticket(ST) #12204 (Ticket Resolved): KYMMSENG - customer created through customer import will not be qualified for the promotion
Rashdan Hussin
09:10 PM Datanory - SUNTORY Production Ticket(ST) #12204 (Pending Client Verification): KYMMSENG - customer created through customer import will not be qualified for the promotion
Rashdan Hussin
08:57 PM Datanory - SUNTORY Production Ticket(ST) #12206 (Ticket Resolved): KYMMSENG UAT - channel dropdown field in customer module does not display any data
Rashdan Hussin
08:55 PM Datanory - SUNTORY Production Ticket(ST) #12206 (Pending Client Verification): KYMMSENG UAT - channel dropdown field in customer module does not display any data
Rashdan Hussin
08:53 PM Datanory - SUNTORY Production Ticket(ST) #12207 (Ticket Resolved): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
Rashdan Hussin
08:52 PM Datanory - SUNTORY Production Ticket(ST) #12207 (Pending Client Verification): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
Rashdan Hussin
08:38 PM Datanory - SUNTORY Production Ticket(ST) #12269 (Ticket Resolved): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
Rashdan Hussin
08:37 PM Datanory - SUNTORY Production Ticket(ST) #12269 (Pending Client Verification): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
Rashdan Hussin

01/08/2024

05:54 PM Datanory - SUNTORY Production Ticket(ST) #12270 (Ticket Resolved): KYMMSENG - Error happen when import customer into Datanory
Move to clickup Rashdan Hussin
05:53 PM Datanory - SUNTORY Production Ticket(ST) #12270 (Pending Client Verification): KYMMSENG - Error happen when import customer into Datanory
Rashdan Hussin
05:43 PM Datanory - SNEKKU Production Ticket(ST) #11762 (Ticket Resolved): SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
Move to clickup Rashdan Hussin
05:42 PM Datanory - SNEKKU Production Ticket(ST) #11762 (Pending Client Verification): SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
Rashdan Hussin
05:31 PM Datanory - SNEKKU Production Ticket(ST) #11831 (Ticket Resolved): SNEKKU - picture for collection blur
Rashdan Hussin
05:30 PM Datanory - SNEKKU Production Ticket(ST) #11831 (Pending Client Verification): SNEKKU - picture for collection blur
Rashdan Hussin

30/07/2024

12:32 AM Datanory - SUNTORY Production Ticket(ST) #12299 (Ticket Resolved): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
Rashdan Hussin
12:31 AM Datanory - SUNTORY Production Ticket(ST) #12299 (Pending Client Verification): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
Rashdan Hussin
10:20 PM Datanory - SUNTORY Production Ticket(ST) #12177 (Ticket Resolved): SUNTORY - load customer to preprod
Rashdan Hussin
09:40 AM Datanory - SNEKKU Production Ticket(ST) #12245 (Ticket Resolved): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
Muhammed Azhar Mohamed Maideen
09:39 AM Datanory - SNEKKU Production Ticket(ST) #11779 (Ticket Resolved): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
Muhammed Azhar Mohamed Maideen
09:37 AM Datanory - SNEKKU Production Ticket(ST) #12010 (Ticket Resolved): Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
Muhammed Azhar Mohamed Maideen
09:35 AM Datanory - SNEKKU Production Ticket(ST) #12267 (Ticket Resolved): Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
Muhammed Azhar Mohamed Maideen
09:32 AM Datanory - DAILYFRESH Production Ticket(ST) #12126 (Ticket Resolved): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
Muhammed Azhar Mohamed Maideen
09:30 AM Datanory - DAILYFRESH Production Ticket(ST) #12126 (Pending Client Verification): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
Muhammed Azhar Mohamed Maideen
09:30 AM Datanory - DAILYFRESH Production Ticket(ST) #12126 (Verification In Progress): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
Muhammed Azhar Mohamed Maideen
09:29 AM Datanory - GOLDCREST Production Ticket(ST) #12143 (Ticket Resolved): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
Muhammed Azhar Mohamed Maideen
09:28 AM Datanory - GOLDCREST Production Ticket(ST) #12143 (Pending Client Verification): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
Muhammed Azhar Mohamed Maideen

29/07/2024

12:14 PM Datanory - SNEKKU Production Ticket(ST) #12244 (Ticket Resolved): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?
Muhammed Azhar Mohamed Maideen
12:13 PM Datanory - SNEKKU Production Ticket(ST) #12244 (Pending Client Verification): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?
Muhammed Azhar Mohamed Maideen
09:49 AM Datanory - OROMEO Production Ticket(ST) #12239 (Ticket Resolved): oromeo- internal storage still have error
Muhammed Azhar Mohamed Maideen
09:46 AM Datanory - OROMEO Production Ticket(ST) #12239 (Support In Progress): oromeo- internal storage still have error
Muhammed Azhar Mohamed Maideen
09:45 AM Datanory - SNEKKU Production Ticket(ST) #11780 (Ticket Resolved): Snekku- Hi @Azhar13 why like this ya
Muhammed Azhar Mohamed Maideen

27/07/2024

03:34 PM Datanory - SUNTORY Production Ticket(ST) #12205 (Ticket Resolved): KYMMSENG UAT - unable to upload transaction from mobile
Rashdan Hussin
03:29 PM Datanory - SUNTORY Production Ticket(ST) #12299 (Escalated to Level 3): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
Rashdan Hussin
03:19 PM Datanory - SUNTORY Production Ticket(ST) #12299 (Support In Progress): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
Testing finding:
- test using suntory uat
- create sales order and take promotion then upload
- approve the sales ...
Rashdan Hussin
03:13 PM Datanory - SUNTORY Production Ticket(ST) #12299 (Ticket Resolved): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
[17:57, 26/07/2024] Boon MCC: Hi Arif, this sales order I got apply promotion, SOSR01000162-240726, in approval page ... Rashdan Hussin

26/07/2024

03:08 PM Datanory - SUNTORY Production Ticket(ST) #12205 (Pending Client Verification): KYMMSENG UAT - unable to upload transaction from mobile
Rashdan Hussin
12:40 PM Datanory - SUNTORY Production Ticket(ST) #12269 (Escalated to Level 3): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
Rashdan Hussin
10:08 AM Datanory - SNEKKU Production Ticket(ST) #12261 (Ticket Resolved): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
Muhammed Azhar Mohamed Maideen
10:06 AM Datanory - SNEKKU Production Ticket(ST) #12261 (Verification In Progress): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
Muhammed Azhar Mohamed Maideen
10:06 AM Datanory - SNEKKU Production Ticket(ST) #12261 (Ready for Verification): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
Muhammed Azhar Mohamed Maideen

25/07/2024

11:06 AM Datanory - SNEKKU Production Ticket(ST) #12267: Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
https://app.clickup.com/t/86epx4bww Muhammed Azhar Mohamed Maideen
10:37 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Pending Local Deployment): Suntory - HI team, user report duplicate SO no again
Muhammad Arif
10:36 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Development Completed): Suntory - HI team, user report duplicate SO no again
Muhammad Arif
10:35 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Development In Progress): Suntory - HI team, user report duplicate SO no again
Muhammad Arif
10:35 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Assigned To): Suntory - HI team, user report duplicate SO no again
Muhammad Arif

24/07/2024

02:39 AM Datanory - SUNTORY Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
Another testing:
- test using suntory preprod
- create sales order for product 14006931, take promotion TB05PETALL0...
Rashdan Hussin
02:30 AM Datanory - SUNTORY Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
Testing finding:
- test using suntory preprod
- create sales order for product 14008193, take promotion TBGT07CCLR...
Rashdan Hussin
11:51 AM Datanory - SUNTORY Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
- Need to simulate by create sales order for product that qualified for 2 promotions.
- After upload, check on the w...
Rashdan Hussin
05:55 PM Datanory - SUNTORY Production Ticket(ST) #12290 (Ticket Resolved): Suntory- Suntory UAT merge into Trail Environment
https://app.clickup.com/t/9018039480/TK-870 Muhammed Azhar Mohamed Maideen
03:59 PM Datanory - GOLDCREST Production Ticket(ST) #12289 (Ticket Resolved): Goldcrest- Hi please check, 302F/047 in mobile 2 same code
Muhammed Azhar Mohamed Maideen
11:25 AM Datanory - GOLDCREST Production Ticket(ST) #12289: Goldcrest- Hi please check, 302F/047 in mobile 2 same code
https://app.clickup.com/t/86epwwte0 Muhammed Azhar Mohamed Maideen
10:55 AM Datanory - GOLDCREST Production Ticket(ST) #12289 (Support In Progress): Goldcrest- Hi please check, 302F/047 in mobile 2 same code
Muhammed Azhar Mohamed Maideen
10:54 AM Datanory - GOLDCREST Production Ticket(ST) #12289 (Ticket Resolved): Goldcrest- Hi please check, 302F/047 in mobile 2 same code
!WhatsApp%20Image%202024-07-23%20at%2017.01.11_7d765335.jpg!
Muhammed Azhar Mohamed Maideen
02:58 PM Datanory - GOLDCREST Production Ticket(ST) #12259 (Ticket Resolved): Goldcrest- Hi please check, why 302P/323 have 2 a/c
Hi @~Suzanne , as per our discussion, for the next master data update (customer & Route planning), please help to inf... Muhammad Arif

23/07/2024

04:41 PM Datanory - SNEKKU Production Ticket(ST) #12245: Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
https://app.clickup.com/t/86epwqjry Muhammed Azhar Mohamed Maideen
04:13 PM Datanory - GOLDCREST Production Ticket(ST) #12143 (Escalated to Level 3): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
https://app.clickup.com/t/86epwq9ug Muhammed Azhar Mohamed Maideen
02:03 PM Datanory - GOLDCREST Production Ticket(ST) #12143: goldcrest- Hi please check, why is this showing mobile, what is happen underline?

select a.invoice_no,a.invoice_status as 'Invoice Status',a.invoice_balance,a.updated_date,ch.col_no,ch.status as 'c...
Muhammed Azhar Mohamed Maideen
09:21 AM Datanory - GOLDCREST Production Ticket(ST) #12143 (Support In Progress): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
Hi @Azhar , please do the workaround and perform testing in trial environment Muhammad Arif
03:37 PM Datanory - GOLDCREST Production Ticket(ST) #12259 (Pending Client Feedback): Goldcrest- Hi please check, why 302P/323 have 2 a/c
select a.created_date as 'Create customer Date',so.order_no,a.created_by,a.customer_code,a.customer_code, a.updated_... Muhammed Azhar Mohamed Maideen
12:00 PM Datanory - SUNTORY Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
exec sp_executesql N' exec web_spTxnSalesOrderApprovalMasterDataRetriveList @member_id,@org_id,@hdr_id, @type,@tenant... Rashdan Hussin
12:00 PM Datanory - SUNTORY Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
select * from di_mobile_txn_sales_orders where sales_orders_id = '9bc17eeb-842e-4cbd-8ea9-fb8fec04d988' and product_i... Rashdan Hussin
11:58 AM Datanory - GOLDCREST Production Ticket(ST) #12108 (Ticket Resolved): GOLDCREST - user JNL route plan got missing some acc
Rashdan Hussin
11:57 AM Datanory - GOLDCREST Production Ticket(ST) #12108 (Pending Client Verification): GOLDCREST - user JNL route plan got missing some acc
Meiling: Remove the update on mst_route whenever there is update or insert. Users are advised to upload new route for... Rashdan Hussin
11:28 AM Datanory - GOLDCREST Production Ticket(ST) #12049 (Ticket Resolved): Goldfresh - Hi pls check, why is the problem coming back?
Muhammed Azhar Mohamed Maideen
11:27 AM Datanory - GOLDCREST Production Ticket(ST) #12049 (Verification In Progress): Goldfresh - Hi pls check, why is the problem coming back?
https://app.clickup.com/t/86eptfp1k--> this ticket we found it internally, this ticket already resolved
as we check...
Muhammed Azhar Mohamed Maideen
11:18 AM Datanory - SUNTORY Production Ticket(ST) #12268 (Ticket Resolved): KYMMSENG - user still facing the internet slow issue
Rashdan Hussin
11:18 AM Datanory - SNEKKU Production Ticket(ST) #12281 (Ticket Resolved): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
Muhammed Azhar Mohamed Maideen
10:16 AM Datanory - SNEKKU Production Ticket(ST) #12281 (Pending Client Verification): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
Muhammed Azhar Mohamed Maideen
10:14 AM Datanory - SNEKKU Production Ticket(ST) #12281 (Support In Progress): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
Muhammed Azhar Mohamed Maideen
10:05 AM Datanory - SNEKKU Production Ticket(ST) #12281 (Ticket Resolved): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
!WhatsApp%20Image%202024-07-22%20at%2016.58.51_41417f69.jpg!
!WhatsApp%20Image%202024-07-22%20at%2016.58.51_67de289e...
Muhammed Azhar Mohamed Maideen
11:18 AM Datanory - SUNTORY Production Ticket(ST) #12184 (Ticket Resolved): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions
Rashdan Hussin
11:15 AM Datanory - GOLDCREST Production Ticket(ST) #12038 (Ticket Resolved): GOLDCREST - user BRY do van goods request 1 times only, back end shown 3 items
Rashdan Hussin
11:15 AM Datanory - GOLDCREST Production Ticket(ST) #12038 (Pending Client Verification): GOLDCREST - user BRY do van goods request 1 times only, back end shown 3 items
Rashdan Hussin
11:13 AM Datanory - GOLDCREST Production Ticket(ST) #11901 (Ticket Resolved): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
Rashdan Hussin
11:12 AM Datanory - GOLDCREST Production Ticket(ST) #11901 (Pending Client Verification): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
Rashdan Hussin
09:19 AM Datanory - SUNTORY Production Ticket(ST) #12226 (Ticket Resolved): Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60
Muhammad Arif
09:18 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Support In Progress): Suntory - HI team, user report duplicate SO no again
Muhammad Arif
09:17 AM Datanory - SNEKKU Production Ticket(ST) #12240 (Ticket Resolved): Snekku- hi @~Jann Yap CCMC5000006 help change to CCMC5000005, user not pending collection, thanks
Muhammad Arif
09:17 AM Datanory - SNEKKU Production Ticket(ST) #12240 (Pending Client Verification): Snekku- hi @~Jann Yap CCMC5000006 help change to CCMC5000005, user not pending collection, thanks
Muhammad Arif
09:16 AM Datanory - SNEKKU Production Ticket(ST) #12240 (Support In Progress): Snekku- hi @~Jann Yap CCMC5000006 help change to CCMC5000005, user not pending collection, thanks
Hi @~Leewei, to patch the collection number, kindly refer below steps:
Collection Number Patching:
1. Request use...
Muhammad Arif
09:15 AM Datanory - SNEKKU Production Ticket(ST) #12257 (Ticket Resolved): Snekku- hi @~Jann Yap as per conversation just now, please help to change the collection number, thanks
Muhammad Arif
09:15 AM Datanory - SNEKKU Production Ticket(ST) #12257 (Pending Client Verification): Snekku- hi @~Jann Yap as per conversation just now, please help to change the collection number, thanks
Muhammad Arif
09:13 AM Datanory - SNEKKU Production Ticket(ST) #12257 (Support In Progress): Snekku- hi @~Jann Yap as per conversation just now, please help to change the collection number, thanks
Muhammad Arif
09:15 AM Datanory - SNEKKU Production Ticket(ST) #11780 (Pending Client Verification): Snekku- Hi @Azhar13 why like this ya
Muhammed Azhar Mohamed Maideen
09:14 AM Datanory - SNEKKU Production Ticket(ST) #11780 (Verification In Progress): Snekku- Hi @Azhar13 why like this ya
Muhammed Azhar Mohamed Maideen

22/07/2024

05:05 PM Datanory - DAILYFRESH Production Ticket(ST) #12126 (Ready for Verification): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
Muhammed Azhar Mohamed Maideen
05:04 PM Datanory - SNEKKU Production Ticket(ST) #11780 (Ready for Verification): Snekku- Hi @Azhar13 why like this ya
Muhammed Azhar Mohamed Maideen
05:03 PM Datanory - GOLDCREST Production Ticket(ST) #12259: Goldcrest- Hi please check, why 302P/323 have 2 a/c
Arif assisted on this escalation where the customer code has to be remain same instead of doing amendment on that exi... Muhammed Azhar Mohamed Maideen
03:43 PM Datanory - GOLDCREST Production Ticket(ST) #12259 (Support In Progress): Goldcrest- Hi please check, why 302P/323 have 2 a/c
Muhammed Azhar Mohamed Maideen
02:47 PM Datanory - GOLDCREST Production Ticket(ST) #12259: Goldcrest- Hi please check, why 302P/323 have 2 a/c
302P/323 on April change code to 302A/205 bcoz change name and new owner
!WhatsApp%20Image%202024-07-22%20at%2...
Muhammed Azhar Mohamed Maideen
12:18 PM Datanory - SNEKKU Production Ticket(ST) #12267 (Pending Client Feedback): Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
hi @~Leewei as we mentioned before ,the calculation is different between promotion discount and additional discount.... Rashdan Hussin
12:00 PM Datanory - SNEKKU Production Ticket(ST) #12267 (Support In Progress): Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
Rashdan Hussin
11:06 AM Datanory - NIBOU Production Ticket(ST) #12266 (Ticket Resolved): NIBOU - Error appeared and i cannot rechecked my photo for previous itenery
Rashdan Hussin
11:02 AM Datanory - NIBOU Production Ticket(ST) #12266 (Support In Progress): NIBOU - Error appeared and i cannot rechecked my photo for previous itenery
Rashdan Hussin
09:50 AM Datanory - SUNTORY Production Ticket(ST) #12184 (Pending Client Verification): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions
Rashdan Hussin
09:44 AM Datanory - SUNTORY Production Ticket(ST) #12194 (Escalated to Level 3): KYMMSENG - item with discount percentage but no discount value
https://app.clickup.com/t/9018039480/TK-840 Rashdan Hussin
09:41 AM Datanory - SUNTORY Production Ticket(ST) #12202 (Escalated to Level 3): KYMMSENG - Promotion Discount Amount and Percentage Not Tally
https://app.clickup.com/t/9018039480/TK-841 Rashdan Hussin
09:38 AM Datanory - SUNTORY Production Ticket(ST) #12207 (Escalated to Level 3): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
https://app.clickup.com/t/9018039480/TK-846 Rashdan Hussin

21/07/2024

11:13 AM Datanory - SUNTORY Production Ticket(ST) #12270 (Escalated to Level 3): KYMMSENG - Error happen when import customer into Datanory
https://app.clickup.com/t/9018039480/TK-850 Rashdan Hussin
11:03 AM Datanory - SUNTORY Production Ticket(ST) #12270 (Support In Progress): KYMMSENG - Error happen when import customer into Datanory
Rashdan Hussin
11:02 AM Datanory - SUNTORY Production Ticket(ST) #12270 (Ticket Resolved): KYMMSENG - Error happen when import customer into Datanory
!6bf98539-2e60-4e36-a655-5f9db643e863.jpg!
!6ce9e1f9-be33-43e2-b43d-5b2ba7eab025.jpg!
Rashdan Hussin
10:55 AM Datanory - SUNTORY Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
https://app.clickup.com/t/9018039480/TK-849 Rashdan Hussin
10:49 AM Datanory - SUNTORY Production Ticket(ST) #12269 (Support In Progress): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
[12:01, 20/07/2024] Rashdan Hussin: Based on checking, the product should qualified for the promo. When run the sp al... Rashdan Hussin
10:47 AM Datanory - SUNTORY Production Ticket(ST) #12269 (Ticket Resolved): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
Hi Team, as of my checking, the invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but whe... Rashdan Hussin
10:50 AM Datanory - SUNTORY Production Ticket(ST) #12268: KYMMSENG - user still facing the internet slow issue
https://app.clickup.com/t/9018039480/TK-848 Rashdan Hussin
10:25 AM Datanory - SUNTORY Production Ticket(ST) #12268 (Pending Client Verification): KYMMSENG - user still facing the internet slow issue
[12:38, 20/07/2024] Ming Chuan MCC: Hi team, u had settled the outstanding, is billing issue whereby the old number i... Rashdan Hussin
10:19 AM Datanory - SUNTORY Production Ticket(ST) #12268 (Support In Progress): KYMMSENG - user still facing the internet slow issue
Rashdan Hussin
10:18 AM Datanory - SUNTORY Production Ticket(ST) #12268 (Ticket Resolved): KYMMSENG - user still facing the internet slow issue
Elaine report that all salesman tablet have received LINE BARRED message. The internet become slow and can't doing fu... Rashdan Hussin

19/07/2024

06:39 PM Datanory - SNEKKU Production Ticket(ST) #12267: Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
Reqgarding this ticket, I had a conversation regarding the rounding issue I suspect this is related to this enquiry
...
Muhammed Azhar Mohamed Maideen
06:33 PM Datanory - SNEKKU Production Ticket(ST) #12267 (Ticket Resolved): Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
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!WhatsApp%20Image%202024-07-19%20at%2013.40.12_56a5ad47...
Muhammed Azhar Mohamed Maideen
06:30 PM Datanory - GOLDCREST Production Ticket(ST) #12259: Goldcrest- Hi please check, why 302P/323 have 2 a/c

select c.created_date,c.created_by, c.updated_by,* from customer c where customer_code= '302P/323' order by c.creat...
Muhammed Azhar Mohamed Maideen
04:08 PM Datanory - GOLDCREST Production Ticket(ST) #12259 (Pending Client Feedback): Goldcrest- Hi please check, why 302P/323 have 2 a/c
Muhammed Azhar Mohamed Maideen
04:08 PM Datanory - GOLDCREST Production Ticket(ST) #12259 (Support In Progress): Goldcrest- Hi please check, why 302P/323 have 2 a/c
hi @~Suzanne as we check from our side , we found transactions for both customer outlets are made. Could you please ... Muhammed Azhar Mohamed Maideen
06:26 PM Datanory - NIBOU Production Ticket(ST) #12266: NIBOU - Error appeared and i cannot rechecked my photo for previous itenery
As we check in latest trail enviroment The photo taking able to view no issue on the photo
Testing Findings
Tr...
Muhammed Azhar Mohamed Maideen
04:13 PM Datanory - NIBOU Production Ticket(ST) #12266 (Ticket Resolved): NIBOU - Error appeared and i cannot rechecked my photo for previous itenery
!WhatsApp%20Image%202024-07-19%20at%2011.17.37_95e11539.jpg!
Muhammed Azhar Mohamed Maideen
02:17 PM Datanory - SNEKKU Production Ticket(ST) #12261 (Escalated to Level 3): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
Muhammed Azhar Mohamed Maideen
02:14 PM Datanory - SNEKKU Production Ticket(ST) #12261 (Support In Progress): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
Muhammed Azhar Mohamed Maideen
11:59 AM Datanory - SNEKKU Production Ticket(ST) #12261: Snekku- hi @Azhar13 why SOMN3000540 unable approve?
exec sp_executesql N' select d.[ord_dtl_id]
,d.[ord_hdr_id]
,d....
Muhammed Azhar Mohamed Maideen
10:12 AM Datanory - SNEKKU Production Ticket(ST) #12261 (Ticket Resolved): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
https://app.clickup.com/t/86epvug22 Muhammed Azhar Mohamed Maideen

18/07/2024

05:31 PM Datanory - GOLDCREST Production Ticket(ST) #12259: Goldcrest- Hi please check, why 302P/323 have 2 a/c
https://app.clickup.com/t/86epvjv4y Muhammed Azhar Mohamed Maideen
05:29 PM Datanory - GOLDCREST Production Ticket(ST) #12259 (Ticket Resolved): Goldcrest- Hi please check, why 302P/323 have 2 a/c
!WhatsApp%20Image%202024-07-18%20at%2017.24.28_d33c321a.jpg!
!WhatsApp%20Image%202024-07-18%20at%2017.25.29_c2021182...
Muhammed Azhar Mohamed Maideen
04:56 PM Datanory - SNEKKU Production Ticket(ST) #12257 (Ticket Resolved): Snekku- hi @~Jann Yap as per conversation just now, please help to change the collection number, thanks
!WhatsApp%20Image%202024-07-18%20at%2012.11.19_e11a4ccd.jpg!
@Arif Ibrahim MCC can u assist on this?
Muhammed Azhar Mohamed Maideen
03:40 PM Datanory - SNEKKU Production Ticket(ST) #12200 (Ticket Resolved): Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump
Muhammed Azhar Mohamed Maideen
12:36 PM Datanory - SNEKKU Production Ticket(ST) #12185 (Ticket Resolved): Snekku - Hi @Azhar13 Why here not include May invocie?
Muhammed Azhar Mohamed Maideen
09:36 AM Datanory - SNEKKU Production Ticket(ST) #12185 (Pending Client Verification): Snekku - Hi @Azhar13 Why here not include May invocie?
Muhammed Azhar Mohamed Maideen
12:30 PM Datanory - SNEKKU Production Ticket(ST) #12245 (Monitoring): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
Muhammed Azhar Mohamed Maideen

17/07/2024

05:55 PM Datanory - SNEKKU Production Ticket(ST) #12185: Snekku - Hi @Azhar13 Why here not include May invocie?
As I checked shan you Patching process has to be done under mst_customer_aging_config aging from from 46--> 1
As t...
Muhammed Azhar Mohamed Maideen
05:46 PM Datanory - SNEKKU Production Ticket(ST) #12245 (Pending Client Feedback): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
Muhammed Azhar Mohamed Maideen
05:46 PM Datanory - SNEKKU Production Ticket(ST) #12245 (Support In Progress): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
Muhammed Azhar Mohamed Maideen
04:06 PM Datanory - SNEKKU Production Ticket(ST) #12245: Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
As we check from our side there is no issue all the app run smoothly without anu obsatacle
Already PM and had c...
Muhammed Azhar Mohamed Maideen
05:20 PM Datanory - NIBOU Production Ticket(ST) #12249 (Escalated to Level 3): NIBOU - VAN SALES price code for customer is automatically assigned for customer
Rashdan Hussin
05:10 PM Datanory - NIBOU Production Ticket(ST) #12249 (Support In Progress): NIBOU - VAN SALES price code for customer is automatically assigned for customer
Rashdan Hussin
05:09 PM Datanory - NIBOU Production Ticket(ST) #12249 (Ticket Resolved): NIBOU - VAN SALES price code for customer is automatically assigned for customer
Based on checking, the VAN SALES price code for customer is automatically assigned for customer that does not have pr... Rashdan Hussin
02:42 PM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
USER MS1
CUSTOMER 10814

Test Scenario 1
1) Edit customer Detail
2) insert photo
3) Upload the transact...
Muhammed Azhar Mohamed Maideen
11:00 AM Datanory - OROMEO Production Ticket(ST) #12237 (Ticket Resolved): OROMEO - this user only show 3 outlets of 7-11
Rashdan Hussin
10:59 AM Datanory - OROMEO Production Ticket(ST) #12238 (Ticket Resolved): OROMEO - these 2 SKUs not in lotus's list as well
Rashdan Hussin
 

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