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From 09/07/2024 to 07/08/2024

07/08/2024

10:12 AM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #12249 (Ticket Resolved): NIBOU - VAN SALES price code for customer is automatically assigned for customer )
Move to clickup Rashdan Hussin

06/08/2024

10:18 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12147 (Ticket Resolved): GOLDCREST - why the EOD invoice sales amount no same?)
EOD invoice sales amount no same Rashdan Hussin

05/08/2024

09:50 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12176 (Ticket Resolved): @Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so)
Move to clickup Rashdan Hussin
09:45 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12194 (Ticket Resolved): KYMMSENG - item with discount percentage but no discount value)
Move to clickup Rashdan Hussin
09:38 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12201 (Ticket Resolved): KYMMSENG - The icon is missing Warehouse setup)
Move to clickup Rashdan Hussin
09:30 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12202 (Ticket Resolved): KYMMSENG - Promotion Discount Amount and Percentage Not Tally)
Move to clickup Rashdan Hussin
09:22 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12203 (Ticket Resolved): KYMMSENG - duplicate so no)
Move to clickup Rashdan Hussin
09:10 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12204 (Ticket Resolved): KYMMSENG - customer created through customer import will not be qualified for the promotion)
Move to clickup Rashdan Hussin
08:57 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12206 (Ticket Resolved): KYMMSENG UAT - channel dropdown field in customer module does not display any data)
channel dropdown field in customer module does not display any data Rashdan Hussin
08:53 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12207 (Ticket Resolved): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%)
Move to clickup Rashdan Hussin
08:38 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12269 (Ticket Resolved): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified)
Move to clickup Rashdan Hussin

01/08/2024

05:54 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12270 (Ticket Resolved): KYMMSENG - Error happen when import customer into Datanory)
Move to clickup Rashdan Hussin
05:31 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11831 (Ticket Resolved): SNEKKU - picture for collection blur)
Release new version v3.2.22.9 Rashdan Hussin

30/07/2024

12:32 AM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12299 (Ticket Resolved): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion)
sales order got apply promotion but after approved no more promotion Rashdan Hussin
10:20 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12177 (Ticket Resolved): SUNTORY - load customer to preprod)
Move to clickup Rashdan Hussin
09:40 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12245 (Ticket Resolved): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already)
support and simulation Muhammed Azhar Mohamed Maideen
09:39 AM Datanory - SNEKKU 8.00 hours (Production Ticket(ST) #11779 (Ticket Resolved): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this)
support and simulation Muhammed Azhar Mohamed Maideen
09:37 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12010 (Ticket Resolved): Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?)
support and simulation Muhammed Azhar Mohamed Maideen
09:35 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #12267 (Ticket Resolved): Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33)
support and simulation Muhammed Azhar Mohamed Maideen
09:32 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #12126 (Ticket Resolved): Daily Fresh - Both invoice sales on dashboard different. Kindly advise)
support and simulation Muhammed Azhar Mohamed Maideen
09:29 AM Datanory - GOLDCREST 8.00 hours (Production Ticket(ST) #12143 (Ticket Resolved): goldcrest- Hi please check, why is this showing mobile, what is happen underline?)
support and simulation Muhammed Azhar Mohamed Maideen

29/07/2024

12:14 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12244 (Ticket Resolved): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?)
support and simulation Muhammed Azhar Mohamed Maideen
09:49 AM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #12239 (Ticket Resolved): oromeo- internal storage still have error)
support and simulation Muhammed Azhar Mohamed Maideen
09:45 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11780 (Ticket Resolved): Snekku- Hi @Azhar13 why like this ya)
support and simulation Muhammed Azhar Mohamed Maideen

26/07/2024

03:08 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12205 (Ticket Resolved): KYMMSENG UAT - unable to upload transaction from mobile)
unable to upload transaction from mobile Rashdan Hussin
10:08 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12261 (Ticket Resolved): Snekku- hi @Azhar13 why SOMN3000540 unable approve?)
support and simulation Muhammed Azhar Mohamed Maideen

24/07/2024

03:59 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12289 (Ticket Resolved): Goldcrest- Hi please check, 302F/047 in mobile 2 same code)
support and simulation Muhammed Azhar Mohamed Maideen

23/07/2024

11:57 AM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12108 (Ticket Resolved): GOLDCREST - user JNL route plan got missing some acc)
the route plan change when there is customer data update Rashdan Hussin
11:28 AM Datanory - GOLDCREST 7.00 hours (Production Ticket(ST) #12049 (Ticket Resolved): Goldfresh - Hi pls check, why is the problem coming back?)
support and simulation Muhammed Azhar Mohamed Maideen
11:18 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12281 (Ticket Resolved): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist)
support and simulation Muhammed Azhar Mohamed Maideen
10:16 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12281 (Ticket Resolved): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist)
stimulation Muhammed Azhar Mohamed Maideen
11:15 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12038 (Ticket Resolved): GOLDCREST - user BRY do van goods request 1 times only, back end shown 3 items)
do van goods request 1 times only, back end shown 3 items Rashdan Hussin
11:12 AM Datanory - GOLDCREST 24.00 hours (Production Ticket(ST) #11901 (Ticket Resolved): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening)
30/05/24 closing stocks different for 31/05/25 opening Rashdan Hussin

22/07/2024

11:06 AM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #12266 (Ticket Resolved): NIBOU - Error appeared and i cannot rechecked my photo for previous itenery)
User delete the photo in gallery. Rashdan Hussin
09:50 AM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #12184 (Ticket Resolved): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions)
Customer duplicate. Rashdan Hussin

21/07/2024

10:25 AM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12268 (Ticket Resolved): KYMMSENG - user still facing the internet slow issue)
Account have outstanding balance. Rashdan Hussin

18/07/2024

03:40 PM Datanory - SNEKKU 4.00 hours (Production Ticket(ST) #12200 (Ticket Resolved): Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump)
support and simulation Muhammed Azhar Mohamed Maideen
12:36 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #12185 (Ticket Resolved): Snekku - Hi @Azhar13 Why here not include May invocie?)
support and simulation Muhammed Azhar Mohamed Maideen
09:36 AM Datanory - SNEKKU 5.00 hours (Production Ticket(ST) #12185 (Ticket Resolved): Snekku - Hi @Azhar13 Why here not include May invocie?)
support and simulation Muhammed Azhar Mohamed Maideen
12:30 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12245 (Ticket Resolved): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already)
support and simulation Muhammed Azhar Mohamed Maideen

17/07/2024

05:20 PM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #12249 (Ticket Resolved): NIBOU - VAN SALES price code for customer is automatically assigned for customer )
The price code come from integration. Rashdan Hussin

16/07/2024

06:31 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #12239 (Ticket Resolved): oromeo- internal storage still have error)
support and simulation Muhammed Azhar Mohamed Maideen
05:06 PM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #12244 (Ticket Resolved): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?)
Support and simulation Muhammed Azhar Mohamed Maideen
09:20 AM Datanory - GOLDCREST 0.50 hour (Production Ticket(ST) #11940 (Ticket Resolved): Hi pls check, why stock 250ml Boboi boy lychee negative?)
support and simulation Muhammed Azhar Mohamed Maideen
09:17 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #12007 (Ticket Resolved): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.)
support and simulation Muhammed Azhar Mohamed Maideen
09:13 AM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #12078 (Ticket Resolved): Snekku - Hi @Azhar13 why not follow time sequence ya)
support and simulation Muhammed Azhar Mohamed Maideen

15/07/2024

04:43 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #12238 (Ticket Resolved): OROMEO - these 2 SKUs not in lotus's list as well)
Customer price code was overwrite. Rashdan Hussin
04:38 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #12237 (Ticket Resolved): OROMEO - this user only show 3 outlets of 7-11)
Person in charge not inserted into database. Rashdan Hussin
12:00 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12078 (Ticket Resolved): Snekku - Hi @Azhar13 why not follow time sequence ya)
support and simulation Muhammed Azhar Mohamed Maideen
09:15 AM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #11985 (Ticket Resolved): NIBOU - Stock count history report keep on loading and no details show out)
support and simulation Muhammed Azhar Mohamed Maideen

12/07/2024

06:29 PM Datanory - SUNTORY 0.50 hour (Production Ticket(ST) #12224 (Ticket Resolved): Suntory- SR03 TAB no product list show after clear and download data)
support and simulation Muhammed Azhar Mohamed Maideen
06:05 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12189 (Ticket Resolved): Snekku-Hi @Azhar13 Why got negative)
Support and simulation Muhammed Azhar Mohamed Maideen
06:01 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12222 (Ticket Resolved): Snekku - hi @Azhar13 , CCME2000065 why cannot amend ya? as user wrong key in amount received should be 1817.64 instead of 1817.04)
support and simulation Muhammed Azhar Mohamed Maideen
04:10 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12222 (Ticket Resolved): Snekku - hi @Azhar13 , CCME2000065 why cannot amend ya? as user wrong key in amount received should be 1817.64 instead of 1817.04)
support and simulation Muhammed Azhar Mohamed Maideen
02:58 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #12200 (Ticket Resolved): Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump)
support and simulation Muhammed Azhar Mohamed Maideen

11/07/2024

07:12 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12218 (Ticket Resolved): KYMMSENG - invoice cannot be canceled)
Typo in source code. Rashdan Hussin
06:59 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12207 (Ticket Resolved): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%)
The benefit remain in mobile db. Rashdan Hussin
12:10 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12201 (Ticket Resolved): KYMMSENG - The icon is missing Warehouse setup)
The icon is missing Warehouse setup Rashdan Hussin

10/07/2024

02:35 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12016 (Ticket Resolved): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan)
support and simulation Muhammed Azhar Mohamed Maideen
02:34 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12016 (Ticket Resolved): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan)
support and simulation Muhammed Azhar Mohamed Maideen
02:26 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12049 (Ticket Resolved): Goldfresh - Hi pls check, why is the problem coming back?)
support and simulation Muhammed Azhar Mohamed Maideen
11:05 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12188 (Ticket Resolved): Snekku- Hi @Azhar13 5j034 why unable key in ya)
support and simulation Muhammed Azhar Mohamed Maideen
09:25 AM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #11985 (Ticket Resolved): NIBOU - Stock count history report keep on loading and no details show out)
support and stimulation Muhammed Azhar Mohamed Maideen
09:16 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11977 (Ticket Resolved): Snekku- Display collection amount ( exclude the Credit Note amount))
support and simulation Muhammed Azhar Mohamed Maideen

09/07/2024

07:07 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11977 (Ticket Resolved): Snekku- Display collection amount ( exclude the Credit Note amount))
support and simulation Muhammed Azhar Mohamed Maideen
05:17 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12182 (Ticket Resolved): Snekku-Hi @Azhar13 please help to amend CCME1000039, acc missed out, thanks)
Amend the collection. Rashdan Hussin
01:42 PM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #11995 (Ticket Resolved): Snekku - hi @Azhar13 jump collection number again CCMC9000018 / 20 CCME5000008 / 10 CCMN5000036 / 38)
support and simulation Muhammed Azhar Mohamed Maideen
01:39 PM Datanory - DAILYFRESH 0.50 hour (Production Ticket(ST) #12183 (Ticket Resolved): DailyFresh- Morning technical team. AST08 have issue with their stock. The stock for cream coco is negative even already top up the stock. Kindly advice.)
support and simulation Muhammed Azhar Mohamed Maideen
09:32 AM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12127 (Ticket Resolved): Goldcrest-Hi, can help to check why route summary for BRY shown no data to display?)
support and simulation Muhammed Azhar Mohamed Maideen
09:30 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12127 (Ticket Resolved): Goldcrest-Hi, can help to check why route summary for BRY shown no data to display?)
support and simulation Muhammed Azhar Mohamed Maideen
09:29 AM Datanory - DAILYFRESH 4.00 hours (Production Ticket(ST) #12146 (Ticket Resolved): DailyFresh- I have another issue. attached is the missed call report for 29/6)
support and simulation Muhammed Azhar Mohamed Maideen
09:25 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12016 (Ticket Resolved): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan)
support and simulation Muhammed Azhar Mohamed Maideen
09:24 AM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12132 (Ticket Resolved): Goldcrest- Hi please check)
support and simulation Muhammed Azhar Mohamed Maideen
 

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