Activity
From 07/06/2024 to 06/07/2024
05/07/2024
- 06:16 PM Datanory - DAILYFRESH 3.00 hours (Production Ticket(ST) #11839 (Ticket Resolved): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok)
- support and simulation
- 02:25 PM Datanory - GOLDCREST 4.00 hours (Production Ticket(ST) #11882 (Ticket Resolved): GOLDCREST - Hi pls check, double inv no in mobile)
- support and simulation
- 01:09 PM Datanory - GOLDCREST 4.00 hours (Production Ticket(ST) #12150 (Ticket Resolved): Goldcrest- Hi, collection for 301U/008 didn't reflect to datanory and autocount)
- support and simulation
- 11:08 AM Datanory - GRADINO 1.00 hour (Production Ticket(ST) #12161 (Ticket Resolved): GRADINO - import Gradino (Production) Route Plan)
- Import the route plan using file given.
- 11:01 AM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #12159 (Ticket Resolved): OROMEO - Why 2 SKU missing ya)
- Customer price code not same as product price code.
04/07/2024
- 06:02 PM Datanory - GOLDCREST 5.00 hours (Production Ticket(ST) #12132 (Ticket Resolved): Goldcrest- Hi please check)
- support and simulation
- 12:19 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12147 (Ticket Resolved): GOLDCREST - why the EOD invoice sales amount no same?)
- Discrepancy between EOD amount and mobile dashboard amount
- 10:32 AM Datanory - OROMEO 2.00 hours (Production Ticket(ST) #12157 (Ticket Resolved): OROMEO - import Yee Lee Customer Master)
- Update master data.
03/07/2024
- 10:51 AM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #12145 (Ticket Resolved): SUNTORY - importing these customers into preprod environment)
- Import new customer.
- 09:18 AM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12127 (Ticket Resolved): Goldcrest-Hi, can help to check why route summary for BRY shown no data to display?)
- support and simulation
- 08:57 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #12024 (Ticket Resolved): Snekku- Hi @Azhar13 5L060 got CN in mysoft, but apps empty, please assist as salesman need issue collection, thanks)
- support and simulation
02/07/2024
- 06:14 PM Datanory - GOLDCREST 0.50 hour (Production Ticket(ST) #12016 (Ticket Resolved): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan)
- support and simulation
- 05:39 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12131 (Ticket Resolved): Goldcrest-Hi please check WWV 27/06/24 collection didn't reflect to autocount CCWWV000125-240627)
- support and simulation
- 04:55 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12117 (Ticket Resolved): GOLDCREST - update tel no last week, until now didn't reflect to datanory)
- Integration issue.
- 03:56 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12049 (Ticket Resolved): Goldfresh - Hi pls check, why is the problem coming back?)
- support and simulation
- 02:57 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12130 (Ticket Resolved): GOLDCREST - invoice didn't reflect to autocount INWWX001635, 1647, 1648)
- The invoice just sync after user report.
- 02:01 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12040 (Ticket Resolved): Goldcrest- Hi pls check, inmcj000299-240517 already cancel, but mobile showing)
- support and simulation
- 11:47 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11685 (Ticket Resolved): SNEKKU - Hi @Azhar13 Unable upload photo, please assist)
- support and simulation
- 11:38 AM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12085 (Ticket Resolved): Suntory- Missing INV in detail)
- support
- 11:27 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12008 (Ticket Resolved): GOLDCREST - Hi Azhar pls check for me, why different)
- support and simulation
- 10:08 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12086 (Ticket Resolved): Snekku- hi @Azhar13 why unpaid is 0, caused this collection unable approve)
- support and simulation
- 09:58 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #12041 (Ticket Resolved): Snekku- hi @Azhar13 ms7 inform again unable check in)
- support and simulation
- 09:57 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12088 (Ticket Resolved): Snekku - hi @Azhar13 5P024 not location)
- support and simulation
- 09:31 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #12125 (Ticket Resolved): DailyFresh- The above are the 4 invoices for 28/6)
- support and simulation
- 09:30 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #12125 (Ticket Resolved): DailyFresh- The above are the 4 invoices for 28/6)
- support and simulation
- 09:29 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #12119 (Ticket Resolved): DAILYFRESH - He managed to lock in but EOD show no transaction)
- support and simulation
01/07/2024
- 05:29 PM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #12129 (Ticket Resolved): Nibou- @~Louise can you check for … SAI KIM GARDEN GROCER why it appear and disappear ?)
- support and simulation
- 05:26 PM Datanory - DAILYFRESH 2.00 hours (Production Ticket(ST) #12125 (Ticket Resolved): DailyFresh- The above are the 4 invoices for 28/6)
- support and simulation
29/06/2024
- 04:14 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12111 (Ticket Resolved): GOLDCREST - Already done but showing pending)
- Planned Route Status Not Updated
- 01:17 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12076 (Ticket Resolved): SNEKKU - both issue is amend invoice amount, due to add on cn in mysoft ya)
- Update collection details
- 09:58 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12117 (Ticket Resolved): GOLDCREST - update tel no last week, until now didn't reflect to datanory)
- Integration issue.
28/06/2024
- 04:11 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12112 (Ticket Resolved): SNEKKU - help amend paid amt IN24/012275 and add CN)
- User do amendment at mysoft.
- 11:08 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12108 (Ticket Resolved): GOLDCREST - user JNL route plan got missing some acc)
- user JNL route plan got missing some acc
- 10:52 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12111 (Ticket Resolved): GOLDCREST - Already done but showing pending)
- Already done but showing pending
27/06/2024
- 06:22 PM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #12086 (Ticket Resolved): Snekku- hi @Azhar13 why unpaid is 0, caused this collection unable approve)
- support and simulation
26/06/2024
- 11:15 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #12104 (Ticket Resolved): OROMEO - 120001 user seem like import double already)
- Update the user route.
- 10:38 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #12103 (Ticket Resolved): OROMEO - import “Yellow” highlighted “new customer” into datanory)
- Customer details update.
- 09:27 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12105 (Ticket Resolved): KYMMSENG - help me set back to sale order)
- User wrong press reject button.
- 06:35 PM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #12087 (Ticket Resolved): Snekku- hi @Azhar13 check in change to no shown any outlet name?)
- support and simulation
- 12:41 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #12015 (Ticket Resolved): DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??)
- why the same report is just different time but different figure?
- 11:43 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #12070 (Ticket Resolved): DailyFresh- Hi Technical Team. Kindly check for JHR09,their sales on 12.6, 13.6, 14.6, 15.6 their sales not capture as reported by our account side. I already ask user to upload database.)
- support and simulation
- 11:24 AM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11956 (Ticket Resolved): GOLDCREST - collection 301U/012 didn't reflect to autocount)
- support and simulation
- 11:22 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12101 (Ticket Resolved): GOLDCREST - help to add the customer branch code)
- Update customer branch.
- 11:14 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12031 (Ticket Resolved): GOLDCREST - Hi pls check, Salesman issue goods return, wh is CN added instead of deducted? And Sales activity report is showing is collection?)
- user didnt choose any invoice in good return
- 09:44 AM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12051 (Ticket Resolved): Goldcrest- Morning, why user JNL yesterday ady key in the collection but the unpaid columm still showing outstanding? this collection didn't reflect to salesman activity report and autocount)
- support and simulation
24/06/2024
- 02:29 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12049 (Ticket Resolved): Goldfresh - Hi pls check, why is the problem coming back?)
- support and simulation
22/06/2024
- 09:23 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11932 (Ticket Resolved): KYMMSENG - the decimal place need to show 4)
- the decimal place need to show 4
21/06/2024
- 06:40 PM Datanory - DAILYFRESH 3.00 hours (Production Ticket(ST) #12043 (Ticket Resolved): Daily Fresh- Why the sistem sales & handheld sales not same for TAI05?)
- support and simulation
- 06:00 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #12078 (Ticket Resolved): Snekku - Hi @Azhar13 why not follow time sequence ya)
- support and simulation
- 04:50 PM Datanory - OROMEO 2.00 hours (Production Ticket(ST) #12033 (Ticket Resolved): OROMEO - Same issue again)
- Cannot upload internal storage.
- 03:29 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #12071 (Ticket Resolved): Snekku- Hi @Azhar13 please check why user me8 unable check in, thanks)
- support and simulation
- 10:06 AM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #12071 (Ticket Resolved): Snekku- Hi @Azhar13 please check why user me8 unable check in, thanks)
- support and stimulation
- 03:28 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12076 (Ticket Resolved): SNEKKU - both issue is amend invoice amount, due to add on cn in mysoft ya)
- support and simulation
- 03:18 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12053 (Ticket Resolved): GOLDCREST - salesman BRY do van good request by there is nothing shown up in datanory for use to do approval)
- User enquiry regarding warehouse in van goods request.
- 12:47 PM Datanory - DAILYFRESH 0.50 hour (Production Ticket(ST) #12070 (Ticket Resolved): DailyFresh- Hi Technical Team. Kindly check for JHR09,their sales on 12.6, 13.6, 14.6, 15.6 their sales not capture as reported by our account side. I already ask user to upload database.)
- suport
19/06/2024
- 05:17 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #12042 (Ticket Resolved): Snekku- @Azhar13 mn5 shown this, unable upload)
- support and simulation
15/06/2024
- 10:55 PM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #11918 (Ticket Resolved): KYMMSENG - face to same issue, missing disc amount)
- face to same issue, missing disc amount
- 10:51 PM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #11971 (Ticket Resolved): KYMMSENG - Bec 14+1 Promotion no same with bulletin)
- Bec 14+1 Promotion no same with bulletin
- 10:48 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11974 (Ticket Resolved): KYMMSENG - In tap don't have buy 1 ctn - 5% offer)
- In tap don't have buy 1 ctn - 5% offer
- 10:45 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11911 (Ticket Resolved): KYMMSENG - there is no sales files from KS as well as DMS)
- there is no sales files from KS as well as DMS
- 10:40 PM Datanory - SUNTORY 24.00 hours (Production Ticket(ST) #11973 (Ticket Resolved): KYMMSENG - cannot create customer)
- cannot create customer
- 10:35 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11910 (Ticket Resolved): KYMMSENG - keep on receiving multiple emails)
- keep on receiving multiple emails
- 08:55 PM Datanory - OROMEO 6.00 hours (Production Ticket(ST) #11980 (Ticket Resolved): OROMEO - Import Customer Master, Merchandiser)
- User enquiry for master data update.
14/06/2024
- 02:21 PM Datanory - GOLDCREST 3.00 hours (Production Ticket(ST) #12014 (Ticket Resolved): Goldcrest- hi, can help to check why salesman ady key in collection but the unpaid columm still showing outstanding amount?)
- support and simulation
- 12:45 PM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #11958 (Ticket Resolved): Kymmseng- Hi Team, need help import these customer into DMS for Kymm Seng as user encounter issue with Customer Import module (reported yesterday))
- SP customer import overwritten
- 12:44 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #11969 (Ticket Resolved): OROMEO - Transaction error for user 120001)
- Apps not updated.
- 12:43 PM Datanory - OROMEO 2.00 hours (Production Ticket(ST) #11922 (Ticket Resolved): Oromeo- This user still have issue not able upload transaction)
- Release new apps version.
13/06/2024
- 10:47 AM Datanory - GOLDCREST 24.00 hours (Production Ticket(ST) #11954 (Ticket Resolved): GOLDCREST - mobile didn't show this inwwx000798-230412)
- Invoice already have collection but the collection was deleted.
12/06/2024
- 05:16 PM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #11998 (Ticket Resolved): Nibou- hi afternoon. i found problem when upload photo taking.)
- support and simulation
- 04:04 PM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #11992 (Ticket Resolved): sNEKKU- hi @Azhar13 why SOMS6000631-240610 unable approve?)
- support and stimulation
11/06/2024
- 02:23 PM Datanory - OROMEO 2.00 hours (Production Ticket(ST) #11894 (Ticket Resolved): OROMEO - New version?)
- support
- 02:22 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11886 (Ticket Resolved): Snekku - Hi @Azhar13 Why unable check in out?)
- support
- 02:20 PM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #11992 (Ticket Resolved): sNEKKU- hi @Azhar13 why SOMS6000631-240610 unable approve?)
- support
- 02:18 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11685 (Ticket Resolved): SNEKKU - Hi @Azhar13 Unable upload photo, please assist)
- support
- 09:09 AM Datanory - SNEKKU 0.20 hour (Production Ticket(ST) #11957 (Ticket Resolved): Snekku- hi @~Jann Yap, DN still not in apps ya)
- support
10/06/2024
- 06:51 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11973 (Ticket Resolved): KYMMSENG - cannot create customer)
- Latest try at production no issue.
- 06:49 PM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #11963 (Ticket Resolved): KYMMSENG - today header and detail amount no tally)
- turned off the rounding at organization setup for kymmseng
- 06:08 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11880 (Ticket Resolved): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist)
- Front end issue.
- 03:32 PM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #11912 (Ticket Resolved): Snekku- Hi morning, kindly check as customer code 3H can not issue SO under create Doc or normal process, pls help to check . user MS1)
- support and simulation
- 03:29 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11712 (Ticket Resolved): hi @Azhar13 again, already deduct previously, but still shown in collection)
- support and stimulation
- 03:13 PM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #11970 (Ticket Resolved): KYMMSENG - No promotion list)
- Fix the sp customer import and reimport customer.
- 03:01 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11975 (Ticket Resolved): 30165936 this customer no have product list)
- price code set to NA
- 02:51 PM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #11972 (Ticket Resolved): KYMMSENG - customer is created manually in web but today it is missing)
- modify SP customer import
08/06/2024
- 09:24 AM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #11969 (Ticket Resolved): OROMEO - Transaction error for user 120001)
- Apps not updated.
07/06/2024
- 02:18 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11944 (Ticket Resolved): Goldcrest- Hi, can help to add user code BRY to route planning?)
- support and simulation
- 12:34 PM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #11953 (Ticket Resolved): Suntory- Morning team, user report missing promotion on both SO and invoice after SO approved, please help to check all the 6th June order and I'm getting user to provide 1 SO as sample)
- support and simulation
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