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From 21/05/2024 to 19/06/2024

19/06/2024

06:19 PM Datanory - SNEKKU Production Ticket(ST) #12024: Snekku- Hi @Azhar13 5L060 got CN in mysoft, but apps empty, please assist as salesman need issue collection, thanks

exec sp_sync_download_credit_note 1, '', '10000', 'A558B9CE-1663-43A3-98CA-AC26B2683786', 'n'
select * from sy...
Muhammed Azhar Mohamed Maideen
09:57 AM Datanory - SNEKKU Production Ticket(ST) #12024 (Pending Client Verification): Snekku- Hi @Azhar13 5L060 got CN in mysoft, but apps empty, please assist as salesman need issue collection, thanks
!WhatsApp%20Image%202024-06-19%20at%2009.56.53_021754fd.jpg!
Muhammed Azhar Mohamed Maideen
05:17 PM Datanory - SNEKKU Production Ticket(ST) #12042 (Ticket Resolved): Snekku- @Azhar13 mn5 shown this, unable upload
Muhammed Azhar Mohamed Maideen
05:14 PM Datanory - GOLDCREST Production Ticket(ST) #12049: Goldfresh - Hi pls check, why is the problem coming back?
as we check from our side we notice that there are 5 items,
we we have run the SP on this particular invoice INMCJ00...
Muhammed Azhar Mohamed Maideen
05:01 PM Datanory - GOLDCREST Production Ticket(ST) #12049 (Support In Progress): Goldfresh - Hi pls check, why is the problem coming back?
Muhammed Azhar Mohamed Maideen
02:28 PM Datanory - GOLDCREST Production Ticket(ST) #12049 (Ticket Resolved): Goldfresh - Hi pls check, why is the problem coming back?
!WhatsApp%20Image%202024-06-19%20at%2010.20.15_7e71ddeb.jpg!
Muhammed Azhar Mohamed Maideen
11:07 AM Datanory - OROMEO Production Ticket(ST) #11980 (Ticket Resolved): OROMEO - Import Customer Master, Merchandiser
Rashdan Hussin
08:20 AM Datanory - SNEKKU Production Ticket(ST) #11995: Snekku - hi @Azhar13 jump collection number again CCMC9000018 / 20 CCME5000008 / 10 CCMN5000036 / 38
Need to further discuss with Jann as current logic not tally with their expectation.
Current logic for running num...
Muhammad Arif
08:14 AM Datanory - SNEKKU Production Ticket(ST) #12010 (Escalate to 2nd Level Support): Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
Muhammad Arif
08:13 AM Datanory - SNEKKU Production Ticket(ST) #12010: Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
need to further checking on the logic..current finding joining with customer table caused the issue Muhammad Arif

18/06/2024

06:19 PM Datanory - SNEKKU Production Ticket(ST) #12042 (Pending Client Feedback): Snekku- @Azhar13 mn5 shown this, unable upload
As we we check from our side transaction able to upload
request user to do screen recording
Muhammed Azhar Mohamed Maideen
06:18 PM Datanory - SNEKKU Production Ticket(ST) #12042 (Support In Progress): Snekku- @Azhar13 mn5 shown this, unable upload
Muhammed Azhar Mohamed Maideen
02:26 PM Datanory - SNEKKU Production Ticket(ST) #12042: Snekku- @Azhar13 mn5 shown this, unable upload
As I check from our side we are able to upload the transaction. We asked with the client what version they are curre... Muhammed Azhar Mohamed Maideen
02:21 PM Datanory - SNEKKU Production Ticket(ST) #12042 (Ticket Resolved): Snekku- @Azhar13 mn5 shown this, unable upload
!WhatsApp%20Image%202024-06-18%20at%2011.00.30_45363f29.jpg!
!WhatsApp%20Image%202024-06-18%20at%2011.18.20_6b996874...
Muhammed Azhar Mohamed Maideen
06:17 PM Datanory - GOLDCREST Production Ticket(ST) #12040 (Escalated to Level 3): Goldcrest- Hi pls check, inmcj000299-240517 already cancel, but mobile showing
https://app.clickup.com/t/86epkzxqr Muhammed Azhar Mohamed Maideen
06:15 PM Datanory - GOLDCREST Production Ticket(ST) #12040 (Support In Progress): Goldcrest- Hi pls check, inmcj000299-240517 already cancel, but mobile showing
Muhammed Azhar Mohamed Maideen
02:11 PM Datanory - GOLDCREST Production Ticket(ST) #12040 (Ticket Resolved): Goldcrest- Hi pls check, inmcj000299-240517 already cancel, but mobile showing
!WhatsApp%20Image%202024-06-18%20at%2013.48.47_a34c59f8.jpg!
!WhatsApp%20Image%202024-06-18%20at%2013.49.30_5f3ff2cd...
Muhammed Azhar Mohamed Maideen
04:39 PM Datanory - SNEKKU Production Ticket(ST) #12041 (Monitoring): Snekku- hi @Azhar13 ms7 inform again unable check in
Muhammed Azhar Mohamed Maideen
04:38 PM Datanory - SNEKKU Production Ticket(ST) #12041 (Support In Progress): Snekku- hi @Azhar13 ms7 inform again unable check in
Muhammed Azhar Mohamed Maideen
02:16 PM Datanory - SNEKKU Production Ticket(ST) #12041 (Ticket Resolved): Snekku- hi @Azhar13 ms7 inform again unable check in
!WhatsApp%20Image%202024-06-18%20at%2014.11.32_96870deb.jpg!
!WhatsApp%20Image%202024-06-18%20at%2014.13.23_4e24321a...
Muhammed Azhar Mohamed Maideen
03:23 PM Datanory - GOLDCREST Production Ticket(ST) #12038: GOLDCREST - user BRY do van goods request 1 times only, back end shown 3 items
exec sp_executesql N' exec web_spTxnMobileVanGoodsRequestApprovalMasterDataRetriveList @member_id,@org_id,@hdr_id, @t... Muhammed Azhar Mohamed Maideen
11:54 AM Datanory - GOLDCREST Production Ticket(ST) #12038 (Ticket Resolved): GOLDCREST - user BRY do van goods request 1 times only, back end shown 3 items
!WhatsApp%20Image%202024-06-18%20at%2010.22.15_43576f1b.jpg!
Muhammed Azhar Mohamed Maideen
02:39 PM Datanory - DAILYFRESH Production Ticket(ST) #12043 (Ticket Resolved): Daily Fresh- Why the sistem sales & handheld sales not same for TAI05?
!WhatsApp%20Image%202024-06-18%20at%2011.28.49_08b4f366.jpg!
https://crenergy.sharepoint.com/:f:/g/EqZ5FI1_0rNOu...
Muhammed Azhar Mohamed Maideen
11:26 AM Datanory - GOLDCREST Production Ticket(ST) #11954 (Ticket Resolved): GOLDCREST - mobile didn't show this inwwx000798-230412
Rashdan Hussin
09:28 AM Datanory - DAILYFRESH Production Ticket(ST) #11839: DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
ClickUp Status: expected to deploy 21 june 2024 Muhammed Azhar Mohamed Maideen
09:22 AM Datanory - DAILYFRESH Production Ticket(ST) #12007: Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
Click Up Status: In Progress Muhammed Azhar Mohamed Maideen
09:21 AM Datanory - GOLDCREST Production Ticket(ST) #12016: Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan
ClickUp Status: in trail Muhammed Azhar Mohamed Maideen
09:20 AM Datanory - GOLDCREST Production Ticket(ST) #12008: GOLDCREST - Hi Azhar pls check for me, why different
ClickUp Status: In Progress Muhammed Azhar Mohamed Maideen

16/06/2024

12:45 AM Datanory - OROMEO Production Ticket(ST) #12033 (Support In Progress): OROMEO - Same issue again
[10:05, 16/06/2024] Rashdan Hussin: Hi @~Carmen Lui may i know this error come from which upload? Is it upload intern... Rashdan Hussin
12:44 AM Datanory - OROMEO Production Ticket(ST) #12033 (Ticket Resolved): OROMEO - Same issue again
120001
Same issue again
!58d29cd9-634d-4398-8795-9c09d17cc4e5.jpg!
Rashdan Hussin

15/06/2024

11:10 PM Datanory - SUNTORY Production Ticket(ST) #11796: KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
- Clickup status: Trial Rashdan Hussin
11:10 PM Datanory - GOLDCREST Production Ticket(ST) #11781: Goldcrest- hi, this 2 acc still got showing at salesman mobile
- Clickup status: Test Rashdan Hussin
11:09 PM Datanory - SNEKKU Production Ticket(ST) #11762: SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
- Clickup status: Test Rashdan Hussin
10:56 PM Datanory - SUNTORY Production Ticket(ST) #11918 (Ticket Resolved): KYMMSENG - face to same issue, missing disc amount
Rashdan Hussin
10:55 PM Datanory - SUNTORY Production Ticket(ST) #11918 (Pending Client Verification): KYMMSENG - face to same issue, missing disc amount
Rashdan Hussin
10:51 PM Datanory - SUNTORY Production Ticket(ST) #11971 (Ticket Resolved): KYMMSENG - Bec 14+1 Promotion no same with bulletin
Rashdan Hussin
10:51 PM Datanory - SUNTORY Production Ticket(ST) #11971 (Pending Client Verification): KYMMSENG - Bec 14+1 Promotion no same with bulletin
Rashdan Hussin
10:49 PM Datanory - SUNTORY Production Ticket(ST) #11974 (Ticket Resolved): KYMMSENG - In tap don't have buy 1 ctn - 5% offer
Rashdan Hussin
10:48 PM Datanory - SUNTORY Production Ticket(ST) #11974 (Pending Client Verification): KYMMSENG - In tap don't have buy 1 ctn - 5% offer
Rashdan Hussin
10:45 PM Datanory - SUNTORY Production Ticket(ST) #11911 (Ticket Resolved): KYMMSENG - there is no sales files from KS as well as DMS
Rashdan Hussin
10:45 PM Datanory - SUNTORY Production Ticket(ST) #11911 (Pending Client Verification): KYMMSENG - there is no sales files from KS as well as DMS
Rashdan Hussin
10:40 PM Datanory - SUNTORY Production Ticket(ST) #11973 (Ticket Resolved): KYMMSENG - cannot create customer
Rashdan Hussin
10:40 PM Datanory - SUNTORY Production Ticket(ST) #11973 (Pending Client Verification): KYMMSENG - cannot create customer
Rashdan Hussin
10:36 PM Datanory - SUNTORY Production Ticket(ST) #11910 (Ticket Resolved): KYMMSENG - keep on receiving multiple emails
Rashdan Hussin
10:35 PM Datanory - SUNTORY Production Ticket(ST) #11910 (Pending Client Verification): KYMMSENG - keep on receiving multiple emails
Rashdan Hussin
08:55 PM Datanory - OROMEO Production Ticket(ST) #11980 (Pending Client Verification): OROMEO - Import Customer Master, Merchandiser
Rashdan Hussin
08:31 PM Datanory - OROMEO Production Ticket(ST) #11980 (Support In Progress): OROMEO - Import Customer Master, Merchandiser
Rashdan Hussin
04:37 PM Datanory - SNEKKU Production Ticket(ST) #11921 (Ticket Resolved): Snekku- hi @Azhar13 datanory got discount, but in mysoft not, please assist, thanks
Muhammad Arif
04:36 PM Datanory - SUNTORY Production Ticket(ST) #11990 (Ticket Resolved): Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
Muhammad Arif
04:25 PM Datanory - SUNTORY Production Ticket(ST) #11994 (Pending Client Feedback): HI Support team, please log this issue as Kymm Seng user report found decimal point on Inventory module
Muhammad Arif
04:24 PM Datanory - SUNTORY Production Ticket(ST) #12002 (Ticket Resolved): Hi team, user mentioned that when salesman upload sales order from tablet, there are 8 items.
Muhammad Arif
04:20 PM Datanory - SNEKKU Production Ticket(ST) #12006 (Pending Client Feedback): Snekku- hi @Azhar13 user ms7 check in out qty tally, but still shown pending transaction
Hi @~Leewei , kindly help to check with the activity / steps during visit outlet for 10J82-PASARAYA TITAH (KULAI) SD... Muhammad Arif
03:28 PM Datanory - SNEKKU Production Ticket(ST) #12010 (Support In Progress): Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
Muhammad Arif
03:28 PM Datanory - GOLDCREST Production Ticket(ST) #12032 (Pending Client Feedback): Hi, this acc got outstanding again
Hi @~Goldcrest Hotline, may we know when the screenshot taken?
And help to request user to upload database.
A...
Muhammad Arif
03:24 PM Datanory - GOLDCREST Production Ticket(ST) #12032 (Support In Progress): Hi, this acc got outstanding again
Muhammad Arif
03:11 PM Datanory - GOLDCREST Production Ticket(ST) #12032 (Ticket Resolved): Hi, this acc got outstanding again
!1.jpg!
Muhammad Arif
03:08 PM Datanory - SNEKKU Production Ticket(ST) #11995 (Support In Progress): Snekku - hi @Azhar13 jump collection number again CCMC9000018 / 20 CCME5000008 / 10 CCMN5000036 / 38
pending discussion with Jann
Muhammad Arif
11:13 AM Datanory - DAILYFRESH Production Ticket(ST) #12015 (Pending Client Feedback): DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
Hi @~NanaAzira , could you please check if you have a soft copy of both figures?it may help my investigation Muhammad Arif
11:13 AM Datanory - DAILYFRESH Production Ticket(ST) #12015 (Support In Progress): DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
Muhammad Arif
10:54 AM Datanory - GOLDCREST Production Ticket(ST) #12031 (Pending Client Verification): GOLDCREST - Hi pls check, Salesman issue goods return, wh is CN added instead of deducted? And Sales activity report is showing is collection?
Muhammad Arif
10:53 AM Datanory - GOLDCREST Production Ticket(ST) #12031 (Support In Progress): GOLDCREST - Hi pls check, Salesman issue goods return, wh is CN added instead of deducted? And Sales activity report is showing is collection?
Muhammad Arif
09:48 AM Datanory - DAILYFRESH Production Ticket(ST) #11927 (Ticket Resolved): Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
Good Morning @~NanaAzira, upon checking, we find out there is no transaction created on 1.6.2024. Based on user's mob... Muhammad Arif
09:42 AM Datanory - GOLDCREST Production Ticket(ST) #12023 (Pending Client Verification): Goldcrest- hi, can help to check why user BRY want request stock the warehouse got JNL & JNM only? don't have BRY
Muhammad Arif
09:41 AM Datanory - GOLDCREST Production Ticket(ST) #12023 (Support In Progress): Goldcrest- hi, can help to check why user BRY want request stock the warehouse got JNL & JNM only? don't have BRY
Daphne: which mean that once user BRY generate new customer, then only BRY warehouse will appear automatically? Muhammad Arif

14/06/2024

06:38 PM Datanory - GOLDCREST Production Ticket(ST) #12031: GOLDCREST - Hi pls check, Salesman issue goods return, wh is CN added instead of deducted? And Sales activity report is showing is collection?
Hi arif This ticket is new which was created today
could not check and investigate due to shortage of time
Ends...
Muhammed Azhar Mohamed Maideen
06:37 PM Datanory - GOLDCREST Production Ticket(ST) #12031 (Ticket Resolved): GOLDCREST - Hi pls check, Salesman issue goods return, wh is CN added instead of deducted? And Sales activity report is showing is collection?
!WhatsApp%20Image%202024-06-14%20at%2016.47.24_caf2e21e.jpg!
!WhatsApp%20Image%202024-06-14%20at%2016.47.24_6f17e149...
Muhammed Azhar Mohamed Maideen
06:35 PM Datanory - DAILYFRESH Production Ticket(ST) #12015: DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
hi arif
this report sales quantity by item report
User found that there is discrepancy value between 9 am and 2...
Muhammed Azhar Mohamed Maideen
06:02 PM Datanory - GOLDCREST Production Ticket(ST) #11940: Hi pls check, why stock 250ml Boboi boy lychee negative?
Hi arif this ticket has to simulate as well,
-- this ticket need to inform customer that it take time to identify t...
Muhammed Azhar Mohamed Maideen
06:00 PM Datanory - GOLDCREST Production Ticket(ST) #12023: Goldcrest- hi, can help to check why user BRY want request stock the warehouse got JNL & JNM only? don't have BRY
Hi arif for this ticket just left to pending verification
the enquiry is about customer create new warehouse but...
Muhammed Azhar Mohamed Maideen
04:02 PM Datanory - GOLDCREST Production Ticket(ST) #12023 (Pending Client Verification): Goldcrest- hi, can help to check why user BRY want request stock the warehouse got JNL & JNM only? don't have BRY
Muhammed Azhar Mohamed Maideen
04:00 PM Datanory - GOLDCREST Production Ticket(ST) #12023 (Support In Progress): Goldcrest- hi, can help to check why user BRY want request stock the warehouse got JNL & JNM only? don't have BRY
Muhammed Azhar Mohamed Maideen
04:00 PM Datanory - GOLDCREST Production Ticket(ST) #12023 (Ticket Resolved): Goldcrest- hi, can help to check why user BRY want request stock the warehouse got JNL & JNM only? don't have BRY
!WhatsApp%20Image%202024-06-14%20at%2011.27.36_cdf0937c.jpg!
!WhatsApp%20Image%202024-06-14%20at%2011.28.49_e537a30f...
Muhammed Azhar Mohamed Maideen
05:55 PM Datanory - SNEKKU Production Ticket(ST) #12006 (Support In Progress): Snekku- hi @Azhar13 user ms7 check in out qty tally, but still shown pending transaction
hi Arif
This is bit urgent As I checked in the mobile database I checked under transaction column I notice that ...
Muhammed Azhar Mohamed Maideen
05:53 PM Datanory - SNEKKU Production Ticket(ST) #12010: Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
Exec sp_sync_download_invoice_detail '1','','10000','1F71FD63-5C28-41F5-B9A5-4EC485535FCF','N'
I able to capture th...
Muhammed Azhar Mohamed Maideen
05:49 PM Datanory - SNEKKU Production Ticket(ST) #12010: Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
Hi arif This one has 2 issue
1) login as admin and on behalf MN5 and check the invoice history and they found ou...
Muhammed Azhar Mohamed Maideen
05:41 PM Datanory - GOLDCREST Production Ticket(ST) #11901: GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
hi Arif,
As I checked in the click up status this issue cannot be replicate
Therefore this issue have to perform...
Muhammed Azhar Mohamed Maideen
05:37 PM Datanory - SNEKKU Production Ticket(ST) #12024 (Pending Client Feedback): Snekku- Hi @Azhar13 5L060 got CN in mysoft, but apps empty, please assist as salesman need issue collection, thanks
Muhammed Azhar Mohamed Maideen
05:37 PM Datanory - SNEKKU Production Ticket(ST) #12024 (Support In Progress): Snekku- Hi @Azhar13 5L060 got CN in mysoft, but apps empty, please assist as salesman need issue collection, thanks
Muhammed Azhar Mohamed Maideen
05:21 PM Datanory - SNEKKU Production Ticket(ST) #12024: Snekku- Hi @Azhar13 5L060 got CN in mysoft, but apps empty, please assist as salesman need issue collection, thanks
select * from customer where customer_code= '5L060'
select * from customer_to_user_relation where customer_id='F8052...
Muhammed Azhar Mohamed Maideen
05:18 PM Datanory - SNEKKU Production Ticket(ST) #12024: Snekku- Hi @Azhar13 5L060 got CN in mysoft, but apps empty, please assist as salesman need issue collection, thanks
select * from customer where customer_code= '5L060'
select * from customer_to_user_relation where customer_id='F8052...
Muhammed Azhar Mohamed Maideen
04:04 PM Datanory - SNEKKU Production Ticket(ST) #12024 (Ticket Resolved): Snekku- Hi @Azhar13 5L060 got CN in mysoft, but apps empty, please assist as salesman need issue collection, thanks
!WhatsApp%20Image%202024-06-14%20at%2015.28.09_87e42170.jpg!
Muhammed Azhar Mohamed Maideen
03:38 PM Datanory - GOLDCREST Production Ticket(ST) #12016: Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan
https://datanory.com.my/DMS_EcoSystem/MstRouteSummary/MstRouteSummary?MemberId=2c9e40b5f5904775b71192b8fd8b71ad&Mode=... Muhammed Azhar Mohamed Maideen
03:38 PM Datanory - GOLDCREST Production Ticket(ST) #12016 (Escalated to Level 3): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan
This issue similar with
http://124.217.245.100:90/redmine/issues/12008
https://app.clickup.com/t/86epjz665
Muhammed Azhar Mohamed Maideen
03:36 PM Datanory - GOLDCREST Production Ticket(ST) #12016 (Support In Progress): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan
Muhammed Azhar Mohamed Maideen
02:21 PM Datanory - GOLDCREST Production Ticket(ST) #12014 (Ticket Resolved): Goldcrest- hi, can help to check why salesman ady key in collection but the unpaid columm still showing outstanding amount?
Muhammed Azhar Mohamed Maideen
12:42 PM Datanory - GOLDCREST Production Ticket(ST) #12014: Goldcrest- hi, can help to check why salesman ady key in collection but the unpaid columm still showing outstanding amount?
select * from txn_invoice_history_header where invoice_no LIKE '%INJNL002102%'
select * from di_mobile_txn_collectio...
Muhammed Azhar Mohamed Maideen
12:39 PM Datanory - GOLDCREST Production Ticket(ST) #12014 (Pending Client Verification): Goldcrest- hi, can help to check why salesman ady key in collection but the unpaid columm still showing outstanding amount?
Muhammed Azhar Mohamed Maideen
12:37 PM Datanory - GOLDCREST Production Ticket(ST) #12014 (Support In Progress): Goldcrest- hi, can help to check why salesman ady key in collection but the unpaid columm still showing outstanding amount?
Muhammed Azhar Mohamed Maideen
12:45 PM Datanory - SUNTORY Production Ticket(ST) #11958 (Ticket Resolved): Kymmseng- Hi Team, need help import these customer into DMS for Kymm Seng as user encounter issue with Customer Import module (reported yesterday)
Rashdan Hussin
12:44 PM Datanory - OROMEO Production Ticket(ST) #11969 (Ticket Resolved): OROMEO - Transaction error for user 120001
Rashdan Hussin
12:43 PM Datanory - OROMEO Production Ticket(ST) #11922 (Ticket Resolved): Oromeo- This user still have issue not able upload transaction
Rashdan Hussin

13/06/2024

05:56 PM Datanory - SNEKKU Production Ticket(ST) #12010: Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
Already asked Shu ern on this the root cause
Muhammed Azhar Mohamed Maideen
05:45 PM Datanory - SNEKKU Production Ticket(ST) #12010: Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
!WhatsApp%20Image%202024-06-13%20at%2017.46.14_bed43d7b.jpg!
select * from txn_invoice_history_header where invoic...
Muhammed Azhar Mohamed Maideen
09:12 AM Datanory - SNEKKU Production Ticket(ST) #12010 (Ticket Resolved): Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
Muhammed Azhar Mohamed Maideen
05:54 PM Datanory - GOLDCREST Production Ticket(ST) #11956 (Pending Client Verification): GOLDCREST - collection 301U/012 didn't reflect to autocount
Muhammed Azhar Mohamed Maideen
10:04 AM Datanory - GOLDCREST Production Ticket(ST) #11956: GOLDCREST - collection 301U/012 didn't reflect to autocount
select * into DMS_Ecosystem_Backup_Table.dbo._txn_mobile_collection_header_13062024_
from DMS_EcoSystem.dbo.txn_mo...
Muhammed Azhar Mohamed Maideen
05:06 PM Datanory - GOLDCREST Production Ticket(ST) #12016 (Ticket Resolved): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan
MCJ user is 28
!WhatsApp%20Image%202024-06-13%20at%2015.27.28_8afb0771.jpg!
!WhatsApp%20Image%202024-06-13%20at%201...
Muhammed Azhar Mohamed Maideen
04:24 PM Datanory - GOLDCREST Production Ticket(ST) #12014: Goldcrest- hi, can help to check why salesman ady key in collection but the unpaid columm still showing outstanding amount?
select * from txn_invoice_history_header where invoice_no LIKE '%INJNL002102%'
select * from txn_mobile_collection_i...
Muhammed Azhar Mohamed Maideen
12:58 PM Datanory - GOLDCREST Production Ticket(ST) #12014 (Ticket Resolved): Goldcrest- hi, can help to check why salesman ady key in collection but the unpaid columm still showing outstanding amount?
!WhatsApp%20Image%202024-06-13%20at%2009.54.29_ca2344e6.jpg!
Muhammed Azhar Mohamed Maideen
02:53 PM Datanory - DAILYFRESH Production Ticket(ST) #12015 (Ticket Resolved): DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
!WhatsApp%20Image%202024-06-13%20at%2014.43.55_b5c868a1.jpg!
!WhatsApp%20Image%202024-06-13%20at%2014.43.57_b0785ea7...
Muhammed Azhar Mohamed Maideen
02:37 PM Datanory - SNEKKU Production Ticket(ST) #12006: Snekku- hi @Azhar13 user ms7 check in out qty tally, but still shown pending transaction
As we checked from our side there are some transaction is still in pending state
As I have conversation with @le...
Muhammed Azhar Mohamed Maideen
11:43 AM Datanory - GOLDCREST Production Ticket(ST) #12008 (Escalated to Level 3): GOLDCREST - Hi Azhar pls check for me, why different
https://app.clickup.com/t/86epjz665 Muhammed Azhar Mohamed Maideen
10:07 AM Datanory - GOLDCREST Production Ticket(ST) #12008 (Support In Progress): GOLDCREST - Hi Azhar pls check for me, why different
exec sp_executesql N' select route_summary_id,
c.customer_id as CustomerID,
c.customer_code as CustomerCode ,
c....
Rashdan Hussin
11:07 AM Datanory - DAILYFRESH Production Ticket(ST) #12007: Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
https://app.clickup.com/t/86epjz02c Muhammed Azhar Mohamed Maideen
10:47 AM Datanory - GOLDCREST Production Ticket(ST) #11954 (Pending Client Verification): GOLDCREST - mobile didn't show this inwwx000798-230412
Rashdan Hussin

12/06/2024

06:25 PM Datanory - GOLDCREST Production Ticket(ST) #12008 (Ticket Resolved): GOLDCREST - Hi Azhar pls check for me, why different
!WhatsApp%20Image%202024-06-12%20at%2015.18.53_af924f32.jpg!
!WhatsApp%20Image%202024-06-12%20at%2015.18.39_4c22463b...
Muhammed Azhar Mohamed Maideen
05:32 PM Datanory - DAILYFRESH Production Ticket(ST) #12007 (Escalated to Level 3): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
Muhammed Azhar Mohamed Maideen
05:23 PM Datanory - DAILYFRESH Production Ticket(ST) #12007 (Support In Progress): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
Muhammed Azhar Mohamed Maideen
04:10 PM Datanory - DAILYFRESH Production Ticket(ST) #12007 (Ticket Resolved): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
!WhatsApp%20Image%202024-06-12%20at%2011.12.57_cf04cdaf.jpg!
Muhammed Azhar Mohamed Maideen
05:16 PM Datanory - NIBOU Production Ticket(ST) #11998 (Ticket Resolved): Nibou- hi afternoon. i found problem when upload photo taking.
Muhammed Azhar Mohamed Maideen
11:06 AM Datanory - NIBOU Production Ticket(ST) #11998 (Pending Client Verification): Nibou- hi afternoon. i found problem when upload photo taking.
Muhammed Azhar Mohamed Maideen
11:05 AM Datanory - NIBOU Production Ticket(ST) #11998 (Support In Progress): Nibou- hi afternoon. i found problem when upload photo taking.
Muhammed Azhar Mohamed Maideen
04:11 PM Datanory - SUNTORY Production Ticket(ST) #12002 (Pending Client Feedback): Hi team, user mentioned that when salesman upload sales order from tablet, there are 8 items.
Muhammad Arif
04:11 PM Datanory - SUNTORY Production Ticket(ST) #12002 (Support In Progress): Hi team, user mentioned that when salesman upload sales order from tablet, there are 8 items.
Hi Joe, kindly help to check with user the step for this one Muhammad Arif
09:07 AM Datanory - SUNTORY Production Ticket(ST) #12002 (Ticket Resolved): Hi team, user mentioned that when salesman upload sales order from tablet, there are 8 items.
!1.jpg!
before upload
!2.jpg!
!3.jpg!
After upload
[7:04 pm, 11/06/2024] Mcc Joe: Hi team, user mentioned th...
Muhammad Arif
04:10 PM Datanory - SUNTORY Production Ticket(ST) #11990 (Pending Client Verification): Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
Muhammad Arif
04:09 PM Datanory - SUNTORY Production Ticket(ST) #11990 (Support In Progress): Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
Muhammad Arif
04:04 PM Datanory - SNEKKU Production Ticket(ST) #11992 (Ticket Resolved): sNEKKU- hi @Azhar13 why SOMS6000631-240610 unable approve?
Muhammed Azhar Mohamed Maideen
03:34 PM Datanory - SNEKKU Production Ticket(ST) #12006 (Ticket Resolved): Snekku- hi @Azhar13 user ms7 check in out qty tally, but still shown pending transaction
Muhammed Azhar Mohamed Maideen
01:48 PM Datanory - NIBOU Production Ticket(ST) #11985 (Escalate to 2nd Level Support): NIBOU - Stock count history report keep on loading and no details show out
Muhammed Azhar Mohamed Maideen
01:47 PM Datanory - NIBOU Production Ticket(ST) #11985 (Support In Progress): NIBOU - Stock count history report keep on loading and no details show out
hi arif as we check from our side the report is not displays due to performance issue. as we check from our side, the... Muhammed Azhar Mohamed Maideen
09:03 AM Datanory - SUNTORY Production Ticket(ST) #11994 (Support In Progress): HI Support team, please log this issue as Kymm Seng user report found decimal point on Inventory module
Muhammad Arif

11/06/2024

06:42 PM Datanory - GOLDCREST Production Ticket(ST) #11956 (Pending Client Feedback): GOLDCREST - collection 301U/012 didn't reflect to autocount
Muhammed Azhar Mohamed Maideen
06:39 PM Datanory - NIBOU Production Ticket(ST) #11998: Nibou- hi afternoon. i found problem when upload photo taking.
.0 and .2 having this issue
as we check in the sync mobile token user using this 3.2.22.1
as arif simulate th...
Muhammed Azhar Mohamed Maideen
05:35 PM Datanory - NIBOU Production Ticket(ST) #11998 (Ticket Resolved): Nibou- hi afternoon. i found problem when upload photo taking.
!WhatsApp%20Image%202024-06-11%20at%2017.14.11_cbf6572e.jpg!
please help me.
Muhammed Azhar Mohamed Maideen
06:30 PM Datanory - SUNTORY Production Ticket(ST) #11990: Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
--in di_table got promotion_ id
select * from di_mobile_txn_sales_orders where sales_orders_id= 'f2892860-81bb-45...
Muhammed Azhar Mohamed Maideen
06:29 PM Datanory - SUNTORY Production Ticket(ST) #11990: Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
hi @~Cris Neoh , Based on our checking from our side, we notice that all the setup for this promotion related tot t... Muhammed Azhar Mohamed Maideen
10:37 AM Datanory - SUNTORY Production Ticket(ST) #11990: Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
Waiting for user upload database Muhammed Azhar Mohamed Maideen
02:46 PM Datanory - SNEKKU Production Ticket(ST) #11995 (Ticket Resolved): Snekku - hi @Azhar13 jump collection number again CCMC9000018 / 20 CCME5000008 / 10 CCMN5000036 / 38
Muhammed Azhar Mohamed Maideen
02:34 PM Datanory - SUNTORY Production Ticket(ST) #11994 (Pending Client Feedback): HI Support team, please log this issue as Kymm Seng user report found decimal point on Inventory module
!a5eac8cc-06c3-4a66-912b-87730562a524.jpg!
Muhammad Arif
02:23 PM Datanory - OROMEO Production Ticket(ST) #11894 (Ticket Resolved): OROMEO - New version?
Muhammed Azhar Mohamed Maideen
02:22 PM Datanory - SNEKKU Production Ticket(ST) #11886 (Ticket Resolved): Snekku - Hi @Azhar13 Why unable check in out?
Muhammed Azhar Mohamed Maideen
02:20 PM Datanory - SNEKKU Production Ticket(ST) #11992 (Pending Client Verification): sNEKKU- hi @Azhar13 why SOMS6000631-240610 unable approve?
Muhammed Azhar Mohamed Maideen
02:18 PM Datanory - SNEKKU Production Ticket(ST) #11992 (Support In Progress): sNEKKU- hi @Azhar13 why SOMS6000631-240610 unable approve?
!WhatsApp%20Image%202024-06-11%20at%2012.19.42_2e1bfc6f.jpg!
Muhammed Azhar Mohamed Maideen
10:37 AM Datanory - SNEKKU Production Ticket(ST) #11992 (Ticket Resolved): sNEKKU- hi @Azhar13 why SOMS6000631-240610 unable approve?
Muhammed Azhar Mohamed Maideen
02:18 PM Datanory - SNEKKU Production Ticket(ST) #11685 (Pending Client Verification): SNEKKU - Hi @Azhar13 Unable upload photo, please assist
Muhammed Azhar Mohamed Maideen
09:09 AM Datanory - SNEKKU Production Ticket(ST) #11957 (Ticket Resolved): Snekku- hi @~Jann Yap, DN still not in apps ya
Muhammed Azhar Mohamed Maideen

10/06/2024

06:51 PM Datanory - SUNTORY Production Ticket(ST) #11973: KYMMSENG - cannot create customer
For create new customer issue, joe already test in production and got no issue anymore. He will verify with elaine re... Rashdan Hussin
06:49 PM Datanory - SUNTORY Production Ticket(ST) #11963 (Ticket Resolved): KYMMSENG - today header and detail amount no tally
[18:46, 10/06/2024] Rashdan Hussin: Hi team, boon already turned off the rounding at organization setup for kymmseng
...
Rashdan Hussin
06:20 PM Datanory - SNEKKU Production Ticket(ST) #11957 (Support In Progress): Snekku- hi @~Jann Yap, DN still not in apps ya
Muhammed Azhar Mohamed Maideen
06:19 PM Datanory - GOLDCREST Production Ticket(ST) #11882 (Monitoring): GOLDCREST - Hi pls check, double inv no in mobile
Muhammed Azhar Mohamed Maideen
06:18 PM Datanory - GOLDCREST Production Ticket(ST) #11882 (Support In Progress): GOLDCREST - Hi pls check, double inv no in mobile
Muhammed Azhar Mohamed Maideen
06:15 PM Datanory - SNEKKU Production Ticket(ST) #11921: Snekku- hi @Azhar13 datanory got discount, but in mysoft not, please assist, thanks
- Shanyou and jann said will try to finish and deploy by tomorrow, tuesday Rashdan Hussin
06:08 PM Datanory - SNEKKU Production Ticket(ST) #11880 (Ticket Resolved): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist
Shuern:
@Arif Ibrahim This issue is caused by the patched status is in lower case 'cancelled' while the valid status...
Rashdan Hussin
06:07 PM Datanory - SNEKKU Production Ticket(ST) #11880 (Pending Client Verification): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist
Rashdan Hussin
06:01 PM Datanory - SUNTORY Production Ticket(ST) #11990 (Ticket Resolved): Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
Muhammed Azhar Mohamed Maideen
03:37 PM Datanory - NIBOU Production Ticket(ST) #11985 (Ticket Resolved): NIBOU - Stock count history report keep on loading and no details show out
Can help to check for Nibou production Stock count history report keep on loading and no details show out.
Login det...
Rashdan Hussin
03:32 PM Datanory - SNEKKU Production Ticket(ST) #11912 (Ticket Resolved): Snekku- Hi morning, kindly check as customer code 3H can not issue SO under create Doc or normal process, pls help to check . user MS1
Muhammed Azhar Mohamed Maideen
03:29 PM Datanory - SNEKKU Production Ticket(ST) #11712 (Ticket Resolved): hi @Azhar13 again, already deduct previously, but still shown in collection
Muhammed Azhar Mohamed Maideen
03:28 PM Datanory - SNEKKU Production Ticket(ST) #11712 (Pending Client Verification): hi @Azhar13 again, already deduct previously, but still shown in collection
Muhammed Azhar Mohamed Maideen
03:13 PM Datanory - SUNTORY Production Ticket(ST) #11970 (Ticket Resolved): KYMMSENG - No promotion list
Rashdan Hussin
03:01 PM Datanory - SUNTORY Production Ticket(ST) #11975 (Ticket Resolved): 30165936 this customer no have product list
Rashdan Hussin
02:51 PM Datanory - SUNTORY Production Ticket(ST) #11972 (Ticket Resolved): KYMMSENG - customer is created manually in web but today it is missing
Rashdan Hussin
11:20 AM Datanory - OROMEO Production Ticket(ST) #11980 (Ticket Resolved): OROMEO - Import Customer Master, Merchandiser
Hi Rashdan,
Please refer to the attached file & Seek for your assistance to import into Datanory.
1. Revis...
Rashdan Hussin
10:04 AM Datanory - SNEKKU Production Ticket(ST) #11977 (Escalated to Level 3): Snekku- Display collection amount ( exclude the Credit Note amount)
https://app.clickup.com/t/86epheb7t Muhammed Azhar Mohamed Maideen
10:03 AM Datanory - SNEKKU Production Ticket(ST) #11977 (Support In Progress): Snekku- Display collection amount ( exclude the Credit Note amount)
Hi @~Leewei , Total amount displayed in collection module is referring to the total collection amount. the total col... Muhammed Azhar Mohamed Maideen
10:02 AM Datanory - SNEKKU Production Ticket(ST) #11977 (Ticket Resolved): Snekku- Display collection amount ( exclude the Credit Note amount)
Muhammed Azhar Mohamed Maideen
09:41 AM Datanory - GOLDCREST Production Ticket(ST) #11940: Hi pls check, why stock 250ml Boboi boy lychee negative?
As I checked today there is negative value in that particular product Muhammed Azhar Mohamed Maideen

09/06/2024

10:03 PM Datanory - SUNTORY Production Ticket(ST) #11963: KYMMSENG - today header and detail amount no tally
currently details is correct. Joe already requested user to follow details amount.
Plan: Joe will request datanory t...
Muhammad Arif
01:05 PM Datanory - SUNTORY Production Ticket(ST) #11963 (Pending Client Verification): KYMMSENG - today header and detail amount no tally

select 850.50
+ 1540.85
+ 33.30
+ 350.75
+ 1030.55
+ 137.95
+ 850.50
SELECT * FROM
(
select h.invoice...
Muhammad Arif
02:29 PM Datanory - SUNTORY Production Ticket(ST) #11936 (Ticket Resolved): @Mcc Cris pls help to check upload error
Muhammad Arif
02:28 PM Datanory - SUNTORY Production Ticket(ST) #11938 (Ticket Resolved): @Mcc Cris pls help me check balance warehouse inventory. The qty available show 0 for all product brand
Muhammad Arif
02:27 PM Production Ticket(ST) #11385 (Ticket Resolved): Product Data Import Issues
Muhammad Arif
02:24 PM Datanory - SUNTORY Production Ticket(ST) #11947 (Ticket Resolved): Suntory- Hi Team, user did customer import to import 3 customers but only 1 customer is successfully imported.
Muhammad Arif
01:09 PM Datanory - SUNTORY Production Ticket(ST) #11947 (Pending Client Verification): Suntory- Hi Team, user did customer import to import 3 customers but only 1 customer is successfully imported.
Muhammad Arif
01:06 PM Datanory - SUNTORY Production Ticket(ST) #11947 (Escalated to Level 3): Suntory- Hi Team, user did customer import to import 3 customers but only 1 customer is successfully imported.
Muhammad Arif
01:05 PM Datanory - SUNTORY Production Ticket(ST) #11947 (Support In Progress): Suntory- Hi Team, user did customer import to import 3 customers but only 1 customer is successfully imported.
Muhammad Arif
02:23 PM Datanory - OROMEO Production Ticket(ST) #11922 (Pending Client Feedback): Oromeo- This user still have issue not able upload transaction
Ok let me check with her Muhammad Arif
02:15 PM Datanory - SNEKKU Production Ticket(ST) #11926 (Ticket Resolved): Snekku- hi @Azhar13 why 1M001_19 under ME8, but ME3 can check in?
Muhammad Arif
02:14 PM Datanory - DAILYFRESH Production Ticket(ST) #11927: Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
Hi @~NanaAzira , may i get an update? Muhammad Arif
02:12 PM Datanory - OROMEO Production Ticket(ST) #11887 (Ticket Resolved): Oromeo- @Rashdan Hussin MCC @Arif Ibrahim MCC Please assist as this user have error while upload in mobile.
Muhammad Arif
02:11 PM Datanory - SNEKKU Production Ticket(ST) #11833 (Ticket Resolved): SNEKKU - invoice sales based on invoice only? As not tally with mysoft
Muhammad Arif
02:09 PM Datanory - GOLDCREST Production Ticket(ST) #11817 (Ticket Resolved): Hi pls help me to delete this 2 item, I think Daphne use for testing trial transaction
Muhammad Arif
02:09 PM Datanory - PRIMAASIA Production Ticket(ST) #11818 (Ticket Resolved): Hi Support Team. Kindly assist on this. Our salesman can't find his outlet in Datanory Apps.
Muhammad Arif
02:07 PM Datanory - GOLDCREST Production Ticket(ST) #11801 (Ticket Resolved): GOLDCREST - salesman activity report 23/5 why didn't come out anything?
Muhammad Arif
02:06 PM Production Ticket(ST) #11384 (Ticket Resolved): Customer Data Import Issues
Muhammad Arif
01:29 PM Datanory - SUNTORY Production Ticket(ST) #11975 (Pending Client Verification): 30165936 this customer no have product list
Muhammad Arif
01:28 PM Datanory - SUNTORY Production Ticket(ST) #11975 (Support In Progress): 30165936 this customer no have product list
Muhammad Arif
01:26 PM Datanory - SUNTORY Production Ticket(ST) #11975 (Ticket Resolved): 30165936 this customer no have product list
Muhammad Arif
01:25 PM Datanory - SUNTORY Production Ticket(ST) #11974 (Pending Client Feedback): KYMMSENG - In tap don't have buy 1 ctn - 5% offer
@~Jess Liew / @~YNWA kindly help to provide the promotion name Muhammad Arif
01:23 PM Datanory - SUNTORY Production Ticket(ST) #11974 (Support In Progress): KYMMSENG - In tap don't have buy 1 ctn - 5% offer
Muhammad Arif
01:22 PM Datanory - SUNTORY Production Ticket(ST) #11974 (Ticket Resolved): KYMMSENG - In tap don't have buy 1 ctn - 5% offer
Muhammad Arif
01:18 PM Datanory - SUNTORY Production Ticket(ST) #11971 (Pending Client Feedback): KYMMSENG - Bec 14+1 Promotion no same with bulletin
bulletin promo issue - request Jim / Jess to check Muhammad Arif
01:18 PM Datanory - SUNTORY Production Ticket(ST) #11971 (Support In Progress): KYMMSENG - Bec 14+1 Promotion no same with bulletin
Muhammad Arif
01:11 PM Datanory - SUNTORY Production Ticket(ST) #11973 (Escalated to Level 3): KYMMSENG - cannot create customer
customer creation not function - (as tested, currently trial is working fine. plan to move customer creation from tri... Muhammad Arif
12:58 PM Datanory - SUNTORY Production Ticket(ST) #11973 (Support In Progress): KYMMSENG - cannot create customer
customer creation not function - (as tested, currently trial is working fine. plan to move customer creation from tri... Muhammad Arif
01:10 PM Datanory - SUNTORY Production Ticket(ST) #11958 (Pending Client Verification): Kymmseng- Hi Team, need help import these customer into DMS for Kymm Seng as user encounter issue with Customer Import module (reported yesterday)
Muhammad Arif
01:09 PM Datanory - SUNTORY Production Ticket(ST) #11958 (Support In Progress): Kymmseng- Hi Team, need help import these customer into DMS for Kymm Seng as user encounter issue with Customer Import module (reported yesterday)
Muhammad Arif
01:01 PM Datanory - SUNTORY Production Ticket(ST) #11972 (Pending Client Verification): KYMMSENG - customer is created manually in web but today it is missing
Muhammad Arif
12:57 PM Datanory - SUNTORY Production Ticket(ST) #11970 (Pending Client Verification): KYMMSENG - No promotion list
Muhammad Arif

08/06/2024

07:26 PM Datanory - SUNTORY Production Ticket(ST) #11973 (Ticket Resolved): KYMMSENG - cannot create customer
Hi team, user mentioned cannot create customer, can check on this first? Rashdan Hussin
07:17 PM Datanory - SUNTORY Production Ticket(ST) #11972 (Support In Progress): KYMMSENG - customer is created manually in web but today it is missing
select * from customer where customer_name like '%solehah binti omar%'
select * from customer_at where customer_name...
Rashdan Hussin
07:09 PM Datanory - SUNTORY Production Ticket(ST) #11972 (Ticket Resolved): KYMMSENG - customer is created manually in web but today it is missing
Hi Team, kymm seng report last week this customer is created manually in web but today it is missing. Please help to ... Rashdan Hussin
07:02 PM Datanory - SUNTORY Production Ticket(ST) #11971 (Ticket Resolved): KYMMSENG - Bec 14+1 Promotion no same with bulletin
Bec 14+1 Promotion no same with bulletin
!3a7c0844-1187-47a5-8dc8-caf3429dba94.jpg!
Rashdan Hussin
06:56 PM Datanory - SUNTORY Production Ticket(ST) #11970 (Support In Progress): KYMMSENG - No promotion list
select * from customer where customer_name like '%QNSA IKHLAS ENTERPRISE%'
--have two customer code
--user report f...
Rashdan Hussin
06:49 PM Datanory - SUNTORY Production Ticket(ST) #11970 (Ticket Resolved): KYMMSENG - No promotion list
30168010 - QNSA IKHLAS ENTERPRISE
No promotion list
!36b22a4f-2651-4644-9875-c2ebc37eb6c7.jpg!
Rashdan Hussin
06:39 PM Datanory - SUNTORY Production Ticket(ST) #11963 (Support In Progress): KYMMSENG - today header and detail amount no tally
select * from txn_invoice_history_header where invoice_no = 'INKSMS001218-240607'
--850.50
select * from txn_invo...
Rashdan Hussin
12:29 PM Datanory - GOLDCREST Production Ticket(ST) #11956 (Support In Progress): GOLDCREST - collection 301U/012 didn't reflect to autocount
select * from txn_mobile_collection_header where col_no = 'CCJNL001853-240606'
select * from txn_mobile_collection...
Rashdan Hussin
11:20 AM Datanory - GOLDCREST Production Ticket(ST) #11954 (Support In Progress): GOLDCREST - mobile didn't show this inwwx000798-230412
select * from txn_invoice_history_header where invoice_no = 'inwwx000798-240412'
select * from txn_invoice_history_h...
Rashdan Hussin
09:24 AM Datanory - OROMEO Production Ticket(ST) #11969 (Pending Client Verification): OROMEO - Transaction error for user 120001
Rashdan Hussin
09:22 AM Datanory - OROMEO Production Ticket(ST) #11969 (Support In Progress): OROMEO - Transaction error for user 120001
Rashdan Hussin
09:22 AM Datanory - OROMEO Production Ticket(ST) #11969 (Ticket Resolved): OROMEO - Transaction error for user 120001
Transaction error for user 120001
!00bcaf95-f1b2-4432-8f12-c75026bebc30.jpg!
Rashdan Hussin

07/06/2024

06:41 PM Datanory - SUNTORY Production Ticket(ST) #11963 (Ticket Resolved): KYMMSENG - today header and detail amount no tally
!WhatsApp%20Image%202024-06-07%20at%2018.40.13_3e08566a.jpg!
!WhatsApp%20Image%202024-06-07%20at%2018.40.13_fce8a944...
Muhammed Azhar Mohamed Maideen
06:03 PM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
https://app.clickup.com/t/86epfmz05 Muhammed Azhar Mohamed Maideen
05:50 PM Datanory - GOLDCREST Production Ticket(ST) #11940: Hi pls check, why stock 250ml Boboi boy lychee negative?
select a.eod_date,b.eod_date,a.product_id, a.stock_balance_qty,b.opening_qty from txn_mobile_eod a
inner join txn_m...
Muhammed Azhar Mohamed Maideen
03:35 PM Datanory - GOLDCREST Production Ticket(ST) #11954: GOLDCREST - mobile didn't show this inwwx000798-230412

* -- This is the customer reported that this particular invoice is not shown in the mobile
select * from txn_inv...
Muhammed Azhar Mohamed Maideen
09:30 AM Datanory - GOLDCREST Production Ticket(ST) #11954 (Ticket Resolved): GOLDCREST - mobile didn't show this inwwx000798-230412
!WhatsApp%20Image%202024-06-07%20at%2009.28.39_4bc993b9.jpg!
!WhatsApp%20Image%202024-06-07%20at%2009.28.23_899bd6f1...
Muhammed Azhar Mohamed Maideen
02:57 PM Datanory - SUNTORY Production Ticket(ST) #11958 (Ticket Resolved): Kymmseng- Hi Team, need help import these customer into DMS for Kymm Seng as user encounter issue with Customer Import module (reported yesterday)
Muhammed Azhar Mohamed Maideen
02:18 PM Datanory - GOLDCREST Production Ticket(ST) #11944 (Ticket Resolved): Goldcrest- Hi, can help to add user code BRY to route planning?
Muhammed Azhar Mohamed Maideen
12:34 PM Datanory - SUNTORY Production Ticket(ST) #11953 (Ticket Resolved): Suntory- Morning team, user report missing promotion on both SO and invoice after SO approved, please help to check all the 6th June order and I'm getting user to provide 1 SO as sample
Muhammed Azhar Mohamed Maideen
12:32 PM Datanory - SUNTORY Production Ticket(ST) #11953 (Support In Progress): Suntory- Morning team, user report missing promotion on both SO and invoice after SO approved, please help to check all the 6th June order and I'm getting user to provide 1 SO as sample
Muhammed Azhar Mohamed Maideen
11:44 AM Datanory - SUNTORY Production Ticket(ST) #11953: Suntory- Morning team, user report missing promotion on both SO and invoice after SO approved, please help to check all the 6th June order and I'm getting user to provide 1 SO as sample
Hi arif as we check from our side this report has been resolved previously but this is keep repeating again. develope... Muhammed Azhar Mohamed Maideen
09:16 AM Datanory - SUNTORY Production Ticket(ST) #11953 (Ticket Resolved): Suntory- Morning team, user report missing promotion on both SO and invoice after SO approved, please help to check all the 6th June order and I'm getting user to provide 1 SO as sample
@Rashdan Hussin MCC please log issue
The issue is SR05 based on user feedback
Muhammed Azhar Mohamed Maideen
12:02 PM Datanory - SNEKKU Production Ticket(ST) #11957 (Ticket Resolved): Snekku- hi @~Jann Yap, DN still not in apps ya
!WhatsApp%20Image%202024-06-07%20at%2010.50.06_2f53d37f.jpg!
!WhatsApp%20Image%202024-06-07%20at%2010.50.18_75cf1107...
Muhammed Azhar Mohamed Maideen
11:49 AM Datanory - GOLDCREST Production Ticket(ST) #11956 (Ticket Resolved): GOLDCREST - collection 301U/012 didn't reflect to autocount
!WhatsApp%20Image%202024-06-07%20at%2010.34.09_939c710a.jpg!
Muhammed Azhar Mohamed Maideen
09:06 AM Datanory - SNEKKU Production Ticket(ST) #11912 (Pending Client Verification): Snekku- Hi morning, kindly check as customer code 3H can not issue SO under create Doc or normal process, pls help to check . user MS1
Muhammed Azhar Mohamed Maideen

06/06/2024

06:33 PM Datanory - OROMEO Production Ticket(ST) #11894 (Pending Client Verification): OROMEO - New version?
Muhammed Azhar Mohamed Maideen
06:29 PM Datanory - SUNTORY Production Ticket(ST) #11947 (Ticket Resolved): Suntory- Hi Team, user did customer import to import 3 customers but only 1 customer is successfully imported.
Hi Team, user did customer import to import 3 customers but only 1 customer is successfully imported.
Validation s...
Muhammed Azhar Mohamed Maideen
06:21 PM Datanory - GOLDCREST Production Ticket(ST) #11944 (Pending Client Feedback): Goldcrest- Hi, can help to add user code BRY to route planning?
1) go to web_spMstRouteSummaryMasterDataRetriveList --> sp
2) select member_cd,* from mst_sales_team_member a
le...
Muhammed Azhar Mohamed Maideen
06:16 PM Datanory - GOLDCREST Production Ticket(ST) #11944 (Support In Progress): Goldcrest- Hi, can help to add user code BRY to route planning?
Muhammed Azhar Mohamed Maideen
06:16 PM Datanory - GOLDCREST Production Ticket(ST) #11944 (Ticket Resolved): Goldcrest- Hi, can help to add user code BRY to route planning?
!WhatsApp%20Image%202024-06-06%20at%2016.29.43_f0b8ca56.jpg!
Muhammed Azhar Mohamed Maideen
05:01 PM Datanory - SNEKKU Production Ticket(ST) #11886 (Pending Client Verification): Snekku - Hi @Azhar13 Why unable check in out?
Muhammed Azhar Mohamed Maideen
03:02 PM Datanory - SNEKKU Production Ticket(ST) #11926 (Pending Client Verification): Snekku- hi @Azhar13 why 1M001_19 under ME8, but ME3 can check in?
Muhammad Arif
03:01 PM Datanory - SNEKKU Production Ticket(ST) #11926 (Support In Progress): Snekku- hi @Azhar13 why 1M001_19 under ME8, but ME3 can check in?
Muhammad Arif
02:55 PM Datanory - GOLDCREST Production Ticket(ST) #11940 (Ticket Resolved): Hi pls check, why stock 250ml Boboi boy lychee negative?
!2.jpg!
!1.jpg!
Muhammad Arif
02:03 PM Datanory - OROMEO Production Ticket(ST) #11922 (Escalated to Level 3): Oromeo- This user still have issue not able upload transaction
Muhammad Arif
11:47 AM Datanory - OROMEO Production Ticket(ST) #11922 (Support In Progress): Oromeo- This user still have issue not able upload transaction
Muhammad Arif
02:02 PM Datanory - SNEKKU Production Ticket(ST) #11921 (Escalated to Level 3): Snekku- hi @Azhar13 datanory got discount, but in mysoft not, please assist, thanks
Muhammad Arif
10:50 AM Datanory - SNEKKU Production Ticket(ST) #11921 (Support In Progress): Snekku- hi @Azhar13 datanory got discount, but in mysoft not, please assist, thanks
https://app.clickup.com/t/86ephbn1y Muhammad Arif
11:47 AM Datanory - DAILYFRESH Production Ticket(ST) #11927 (Pending Client Verification): Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
Muhammad Arif
11:33 AM Datanory - DAILYFRESH Production Ticket(ST) #11927 (Support In Progress): Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
Muhammad Arif
10:31 AM Datanory - SUNTORY Production Ticket(ST) #11938 (Pending Client Verification): @Mcc Cris pls help me check balance warehouse inventory. The qty available show 0 for all product brand
Muhammad Arif
10:29 AM Datanory - SUNTORY Production Ticket(ST) #11938 (Support In Progress): @Mcc Cris pls help me check balance warehouse inventory. The qty available show 0 for all product brand
Muhammad Arif
10:29 AM Datanory - SUNTORY Production Ticket(ST) #11938 (Ticket Resolved): @Mcc Cris pls help me check balance warehouse inventory. The qty available show 0 for all product brand
@Mcc Cris pls help me check balance warehouse inventory. The qty available show 0 for all product brand.
And bal for...
Muhammad Arif
10:22 AM Datanory - SUNTORY Production Ticket(ST) #11936 (Pending Client Verification): @Mcc Cris pls help to check upload error
Muhammad Arif
10:20 AM Datanory - SUNTORY Production Ticket(ST) #11936 (Support In Progress): @Mcc Cris pls help to check upload error
Muhammad Arif
10:20 AM Datanory - SUNTORY Production Ticket(ST) #11936 (Ticket Resolved): @Mcc Cris pls help to check upload error
!suntory%201.jpg!
Muhammad Arif

05/06/2024

07:02 PM Datanory - SUNTORY Production Ticket(ST) #11918 (Escalated to Level 3): KYMMSENG - face to same issue, missing disc amount
- Need to get update from tech team Rashdan Hussin
06:53 PM Datanory - SUNTORY Production Ticket(ST) #11932 (Escalated to Level 3): KYMMSENG - the decimal place need to show 4
currently the fix is at mobile uat and requires new mobile release, for temporary fix, will recalculate the mprice fr... Rashdan Hussin
06:52 PM Datanory - SUNTORY Production Ticket(ST) #11932 (Support In Progress): KYMMSENG - the decimal place need to show 4
Rashdan Hussin
06:47 PM Datanory - SUNTORY Production Ticket(ST) #11932 (Ticket Resolved): KYMMSENG - the decimal place need to show 4
14006919
14006931
14007266
14007271
14008192
14008193
14008402
14008403
code above if can the decimal place n...
Rashdan Hussin
06:42 PM Datanory - OROMEO Production Ticket(ST) #11922: Oromeo- This user still have issue not able upload transaction
https://app.clickup.com/t/86epg0y4f Muhammed Azhar Mohamed Maideen
06:08 PM Datanory - OROMEO Production Ticket(ST) #11922: Oromeo- This user still have issue not able upload transaction

!WhatsApp%20Image%202024-06-05%20at%2014.53.45_4a6c0f2c.jpg!
Hi arif
As I checked with this is due to Item g...
Muhammed Azhar Mohamed Maideen
10:00 AM Datanory - OROMEO Production Ticket(ST) #11922: Oromeo- This user still have issue not able upload transaction
2 user have problem
120001
120002
Muhammed Azhar Mohamed Maideen
10:00 AM Datanory - OROMEO Production Ticket(ST) #11922 (Ticket Resolved): Oromeo- This user still have issue not able upload transaction
!WhatsApp%20Image%202024-06-05%20at%2009.32.35_1849f543.jpg!
!WhatsApp%20Image%202024-06-05%20at%2009.37.34_63a7ccfc...
Muhammed Azhar Mohamed Maideen
06:42 PM Datanory - SUNTORY Production Ticket(ST) #11920 (Ticket Resolved): KYMMSENG - good return error
!d6612ab0-46b9-4d79-9faf-cde5e0994f67.jpg!
Rashdan Hussin
06:39 PM Datanory - SUNTORY Production Ticket(ST) #11920 (Support In Progress): KYMMSENG - good return error
Rashdan Hussin
06:38 PM Datanory - GOLDCREST Production Ticket(ST) #11902 (Ticket Resolved): GOLDCREST - K/332 not in this route, I want to unstick, can't do it
Rashdan Hussin
06:19 PM Datanory - DAILYFRESH Production Ticket(ST) #11927 (Ticket Resolved): Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
!WhatsApp%20Image%202024-06-01%20at%2021.58.22_8ebbaa96.jpg!
Muhammed Azhar Mohamed Maideen
06:14 PM Datanory - SNEKKU Production Ticket(ST) #11926 (Ticket Resolved): Snekku- hi @Azhar13 why 1M001_19 under ME8, but ME3 can check in?
!WhatsApp%20Image%202024-06-05%20at%2017.52.52_6236bb91.jpg!
Muhammed Azhar Mohamed Maideen
04:29 PM Datanory - SNEKKU Production Ticket(ST) #11921: Snekku- hi @Azhar13 datanory got discount, but in mysoft not, please assist, thanks
Datanory:
select * from txn_sales_order_header where order_no= 'SOMS1000405-240605'
select * from txn_sales_order_...
Muhammed Azhar Mohamed Maideen
09:49 AM Datanory - SNEKKU Production Ticket(ST) #11921 (Ticket Resolved): Snekku- hi @Azhar13 datanory got discount, but in mysoft not, please assist, thanks
!WhatsApp%20Image%202024-06-05%20at%2009.05.30_8d9d6039.jpg!
Muhammed Azhar Mohamed Maideen
03:52 PM Datanory - SNEKKU Production Ticket(ST) #11916 (Ticket Resolved): Snekku- Hi @Azhar13 why collection number CCMS0... 7 less 1 zero?
Muhammed Azhar Mohamed Maideen
03:48 PM Datanory - SNEKKU Production Ticket(ST) #11916 (Support In Progress): Snekku- Hi @Azhar13 why collection number CCMS0... 7 less 1 zero?
Muhammed Azhar Mohamed Maideen
02:31 PM Datanory - SNEKKU Production Ticket(ST) #11916: Snekku- Hi @Azhar13 why collection number CCMS0... 7 less 1 zero?
I f found that we this particular collection is not found in the mobile database.
in the at table also there was n...
Muhammed Azhar Mohamed Maideen
02:16 PM Datanory - SNEKKU Production Ticket(ST) #11884 (Ticket Resolved): Snekku- hi @Azhar13 why same CN appear 2 time ya
Muhammed Azhar Mohamed Maideen
11:04 AM Datanory - SNEKKU Production Ticket(ST) #11884 (Pending Client Verification): Snekku- hi @Azhar13 why same CN appear 2 time ya
Muhammed Azhar Mohamed Maideen
09:51 AM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
!WhatsApp%20Image%202024-06-05%20at%2009.16.18_803af9a2.jpg!
example: 0T001_54
please solve it, as sales team alm...
Muhammed Azhar Mohamed Maideen

04/06/2024

06:53 PM Datanory - SUNTORY Production Ticket(ST) #11920 (Ticket Resolved): KYMMSENG - good return error
good return error
refer to this no. GRKSMS000012-240604
Another issue reported during Good Return Approval @Rashdan...
Rashdan Hussin
06:42 PM Datanory - SUNTORY Production Ticket(ST) #11918 (Support In Progress): KYMMSENG - face to same issue, missing disc amount
--//-----------------------------------------check invoices that having promo issues --------------------------------... Rashdan Hussin
06:41 PM Datanory - SUNTORY Production Ticket(ST) #11918 (Ticket Resolved): KYMMSENG - face to same issue, missing disc amount
face to same issue, missing disc amount
Hi @Arif MCC @Rashdan Hussin the same issue happened for these yesterday inv...
Rashdan Hussin
06:38 PM Datanory - SNEKKU Production Ticket(ST) #11892 (Ticket Resolved): SNEKKU - why got negative ya
Rashdan Hussin
11:14 AM Datanory - SNEKKU Production Ticket(ST) #11892 (Pending Client Verification): SNEKKU - why got negative ya
Rashdan Hussin
06:38 PM Datanory - SNEKKU Production Ticket(ST) #11909 (Ticket Resolved): SNEKKU - call report which customer not yet get photo and location
Rashdan Hussin
12:26 PM Datanory - SNEKKU Production Ticket(ST) #11909 (Pending Client Verification): SNEKKU - call report which customer not yet get photo and location
Select customer_code, customer_name, 'Did not have photo' as Photo_status
from customer where org_id ='snekku' and ...
Rashdan Hussin
12:24 PM Datanory - SNEKKU Production Ticket(ST) #11909 (Support In Progress): SNEKKU - call report which customer not yet get photo and location
Rashdan Hussin
06:37 PM Datanory - SUNTORY Production Ticket(ST) #11643 (Ticket Resolved): SUNTORY - block certain URL in android enterprise
- Bernice already verify that user can only browse kymmseng erp in mozila firefox. Rashdan Hussin
06:32 PM Datanory - GOLDCREST Production Ticket(ST) #11882 (Pending Client Verification): GOLDCREST - Hi pls check, double inv no in mobile
select * from member where member_cd = 'wwx'
select * from txn_invoice_history_header where invoice_no like '%INWW...
Rashdan Hussin
06:15 PM Datanory - SNEKKU Production Ticket(ST) #11916: Snekku- Hi @Azhar13 why collection number CCMS0... 7 less 1 zero?

SELECT * FROM txn_mobile_collection_header where col_no like '%CCMS000007-240604%'
SELECT * FROM txn_mobile_collec...
Muhammed Azhar Mohamed Maideen
03:54 PM Datanory - SNEKKU Production Ticket(ST) #11916 (Ticket Resolved): Snekku- Hi @Azhar13 why collection number CCMS0... 7 less 1 zero?
!WhatsApp%20Image%202024-06-04%20at%2013.04.42_b2523a83.jpg!
Muhammed Azhar Mohamed Maideen
05:30 PM Datanory - GOLDCREST Production Ticket(ST) #11902 (Pending Client Verification): GOLDCREST - K/332 not in this route, I want to unstick, can't do it
Rashdan Hussin
04:35 PM Datanory - GOLDCREST Production Ticket(ST) #11901: GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
https://app.clickup.com/t/86epgtvzr Muhammed Azhar Mohamed Maideen
04:32 PM Datanory - GOLDCREST Production Ticket(ST) #11901 (Escalated to Level 3): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
Muhammed Azhar Mohamed Maideen
04:31 PM Datanory - GOLDCREST Production Ticket(ST) #11901 (Support In Progress): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
select * from member where member_cd= 'mcj'
select a.eod_id,a.eod_date,b.eod_date,a.product_id,pro.item_name,a.stock...
Muhammed Azhar Mohamed Maideen
02:47 PM Datanory - GOLDCREST Production Ticket(ST) #11901: GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
select * from member where member_cd= 'mcj'
select a.eod_id,a.eod_date,b.eod_date,a.product_id,pro.item_name,a.stock...
Muhammed Azhar Mohamed Maideen
02:05 PM Datanory - OROMEO Production Ticket(ST) #11896 (Ticket Resolved): OROMEO - user not able to upload, error show
Rashdan Hussin
10:41 AM Datanory - GOLDCREST Production Ticket(ST) #11876 (Ticket Resolved): Goldcrest- Hi pls check still got this happen...
Muhammed Azhar Mohamed Maideen
10:32 AM Datanory - SNEKKU Production Ticket(ST) #11912 (Escalated to Level 3): Snekku- Hi morning, kindly check as customer code 3H can not issue SO under create Doc or normal process, pls help to check . user MS1
Muhammed Azhar Mohamed Maideen
10:29 AM Datanory - SNEKKU Production Ticket(ST) #11912 (Support In Progress): Snekku- Hi morning, kindly check as customer code 3H can not issue SO under create Doc or normal process, pls help to check . user MS1
https://app.clickup.com/t/86epfx77g Muhammed Azhar Mohamed Maideen
10:29 AM Datanory - SNEKKU Production Ticket(ST) #11912: Snekku- Hi morning, kindly check as customer code 3H can not issue SO under create Doc or normal process, pls help to check . user MS1

select * from customer_to_user_relation where customer_id= 'CFEB8C5486AF464D956B7BB12418E81F'
select * from custom...
Muhammed Azhar Mohamed Maideen
09:41 AM Datanory - SNEKKU Production Ticket(ST) #11912 (Ticket Resolved): Snekku- Hi morning, kindly check as customer code 3H can not issue SO under create Doc or normal process, pls help to check . user MS1
Muhammed Azhar Mohamed Maideen

03/06/2024

10:18 PM Datanory - SUNTORY Production Ticket(ST) #11911 (Escalated to Level 3): KYMMSENG - there is no sales files from KS as well as DMS
Rashdan Hussin
10:17 PM Datanory - SUNTORY Production Ticket(ST) #11911 (Support In Progress): KYMMSENG - there is no sales files from KS as well as DMS
Rashdan Hussin
10:16 PM Datanory - SUNTORY Production Ticket(ST) #11911 (Ticket Resolved): KYMMSENG - there is no sales files from KS as well as DMS
Please be noted there is no sales files from KS as well as DMS
@Rashdan Hussin this is 2nd issue regarding integrati...
Rashdan Hussin
10:09 PM Datanory - SUNTORY Production Ticket(ST) #11910 (Escalated to Level 3): KYMMSENG - keep on receiving multiple emails
Rashdan Hussin
10:09 PM Datanory - SUNTORY Production Ticket(ST) #11910 (Support In Progress): KYMMSENG - keep on receiving multiple emails
Rashdan Hussin
10:08 PM Datanory - SUNTORY Production Ticket(ST) #11910 (Ticket Resolved): KYMMSENG - keep on receiving multiple emails
@Cris Neoh MCC & @Joe MCC something wrong with integration engine . I keep on receiving multiple emails .
For past 2...
Rashdan Hussin
09:46 PM Datanory - OROMEO Production Ticket(ST) #11896: OROMEO - user not able to upload, error show
- Error seems come from price check data type.
- Already escalate to level 3 (shanyou).
- Shanyou said, got issue w...
Rashdan Hussin
09:37 AM Datanory - SNEKKU Production Ticket(ST) #11880 (Escalated to Level 3): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist
Rashdan Hussin

02/06/2024

03:04 AM Datanory - SNEKKU Production Ticket(ST) #11909 (Ticket Resolved): SNEKKU - call report which customer not yet get photo and location
Hi @Rashdan Hussin Help to call report which customer not yet get photo and location, thanks Rashdan Hussin
03:00 AM Datanory - GOLDCREST Production Ticket(ST) #11882 (Support In Progress): GOLDCREST - Hi pls check, double inv no in mobile
!Screenshot%202024-06-03%20030107.png!
- In mobile db, INWWX001398-240530 got double. INWWX001399 skipped.
- Got ...
Rashdan Hussin
01:31 AM Datanory - SNEKKU Production Ticket(ST) #11892 (Support In Progress): SNEKKU - why got negative ya
select * from txn_invoice_history_header where invoice_no = 'IN24/009493'
select * from txn_invoice_history_header_a...
Rashdan Hussin
12:42 AM Datanory - OROMEO Production Ticket(ST) #11896 (Support In Progress): OROMEO - user not able to upload, error show
Rashdan Hussin
05:51 PM Datanory - DAILYFRESH Production Ticket(ST) #11906 (Ticket Resolved): DAILYFRESH - PNG06 problem to upload sales.
Rashdan Hussin
05:49 PM Datanory - DAILYFRESH Production Ticket(ST) #11906 (Support In Progress): DAILYFRESH - PNG06 problem to upload sales.
Rashdan Hussin

01/06/2024

10:40 PM Datanory - SNEKKU Production Ticket(ST) #11647 (Ticket Resolved): SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot
Rashdan Hussin
10:10 PM Datanory - DAILYFRESH Production Ticket(ST) #11906 (Ticket Resolved): DAILYFRESH - PNG06 problem to upload sales.
PNG06 problem to upload sales. Hi technical teamm. Sorry for disturb. If like this is it cause of their line connect... Rashdan Hussin
09:40 PM Datanory - DAILYFRESH Production Ticket(ST) #11903 (Ticket Resolved): DAILYFRESH - morning technical team..please assist
Rashdan Hussin
09:38 PM Datanory - DAILYFRESH Production Ticket(ST) #11903 (Support In Progress): DAILYFRESH - morning technical team..please assist
Rashdan Hussin
09:37 PM Datanory - DAILYFRESH Production Ticket(ST) #11903 (Ticket Resolved): DAILYFRESH - morning technical team..please assist
morning technical team..please assist.
PNG06
!0879d41e-ff38-4aab-bc63-e2392e2c44da.jpg!
!e5b491cc-9e02-4ad0-96...
Rashdan Hussin
09:30 PM Datanory - GOLDCREST Production Ticket(ST) #11902 (Support In Progress): GOLDCREST - K/332 not in this route, I want to unstick, can't do it
Rashdan Hussin
09:30 PM Datanory - GOLDCREST Production Ticket(ST) #11902 (Ticket Resolved): GOLDCREST - K/332 not in this route, I want to unstick, can't do it
Hi pls check, K/332 not in this route, I want to unstick, can't do it
!353c1b39-dd4a-453f-a17a-d4783e88be77.jpg!
...
Rashdan Hussin
09:25 PM Datanory - GOLDCREST Production Ticket(ST) #11901 (Ticket Resolved): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
Hi pls check, why the MCJ 30/05/24 closing stocks different for 31/05/25 opening?
!3312434f-9569-43f6-a426-be33c9e...
Rashdan Hussin
09:21 PM Datanory - PRIMAASIA Production Ticket(ST) #11900 (Ticket Resolved): PRIMAASIA - Data not show after 8th June
Rashdan Hussin
09:19 PM Datanory - PRIMAASIA Production Ticket(ST) #11900 (Support In Progress): PRIMAASIA - Data not show after 8th June
Rashdan Hussin
09:18 PM Datanory - PRIMAASIA Production Ticket(ST) #11900 (Ticket Resolved): PRIMAASIA - Data not show after 8th June
Hi
Good Morning
Data not show after 8th June
No date assigned after 8th June
!ed76d07f-495a-4b87-8637-c344f...
Rashdan Hussin
09:14 PM Datanory - SNEKKU Production Ticket(ST) #11899 (Ticket Resolved): SNEKKU - Why product picture unable see
- User change file name from 40senx30+2pkts-MIMI-01 to MIMI. Rashdan Hussin
09:02 PM Datanory - SNEKKU Production Ticket(ST) #11899 (Support In Progress): SNEKKU - Why product picture unable see
Rashdan Hussin
09:01 PM Datanory - SNEKKU Production Ticket(ST) #11899 (Ticket Resolved): SNEKKU - Why product picture unable see
Hi @Azhar MCC Why product picture unable see Rashdan Hussin
08:56 PM Datanory - SNEKKU Production Ticket(ST) #11898 (Ticket Resolved): SNEKKU - Why me2, don't have create doc icon
!a5739c25-3606-4c94-8d49-ee34a0f1696f.jpg!
Rashdan Hussin
08:52 PM Datanory - SNEKKU Production Ticket(ST) #11898 (Support In Progress): SNEKKU - Why me2, don't have create doc icon
Rashdan Hussin
08:52 PM Datanory - SNEKKU Production Ticket(ST) #11898 (Ticket Resolved): SNEKKU - Why me2, don't have create doc icon
[20:25, 31/05/2024] +60 17-739 5515: Hi @Azhar MCC @Jann Yap MCC Why me2, don't have create doc icon?
[20:28, 31/05/...
Rashdan Hussin
08:46 PM Datanory - OROMEO Production Ticket(ST) #11897 (Ticket Resolved): OROMEO - import June Merchandiser route into datanory system
Rashdan Hussin
08:44 PM Datanory - OROMEO Production Ticket(ST) #11897 (Support In Progress): OROMEO - import June Merchandiser route into datanory system
Rashdan Hussin
08:43 PM Datanory - OROMEO Production Ticket(ST) #11897 (Ticket Resolved): OROMEO - import June Merchandiser route into datanory system
Hi @Rashdan Hussin,
Seek for your assistance to import June Merchandiser route into datanory system.
Rashdan Hussin
08:36 PM Datanory - OROMEO Production Ticket(ST) #11896 (Ticket Resolved): OROMEO - user not able to upload, error show
@Arif MCC this user not able to upload, error show at below
User: 120005
!e402e9bb-45f2-4495-a1b1-0bc32bbb4e42.jp...
Rashdan Hussin
08:17 PM Datanory - SUNTORY Production Ticket(ST) #11895 (Ticket Resolved): KYMMSENG - there are not tally between details and header data
Rashdan Hussin
08:12 PM Datanory - SUNTORY Production Ticket(ST) #11895 (Support In Progress): KYMMSENG - there are not tally between details and header data
Rashdan Hussin
08:12 PM Datanory - SUNTORY Production Ticket(ST) #11895 (Ticket Resolved): KYMMSENG - there are not tally between details and header data
- hi support team, based on latest check with Kymm Seng we found there are not tally between details and header data ... Rashdan Hussin
12:29 PM Datanory - OROMEO Production Ticket(ST) #11894 (Escalated to Level 3): OROMEO - New version?
Rashdan Hussin
12:13 PM Datanory - OROMEO Production Ticket(ST) #11894 (Support In Progress): OROMEO - New version?
Rashdan Hussin
12:10 PM Datanory - OROMEO Production Ticket(ST) #11790 (Ticket Resolved): OROMEO - assign all customers (15787) to user ID: 110001 (Admin)
Rashdan Hussin

31/05/2024

06:30 PM Datanory - SNEKKU Production Ticket(ST) #11880: SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist
https://app.clickup.com/t/86epg15dr
As the patching already done but the approval history could not display in the...
Muhammed Azhar Mohamed Maideen
06:08 PM Datanory - GOLDCREST Production Ticket(ST) #11882: GOLDCREST - Hi pls check, double inv no in mobile
select * from txn_invoice_history_header where invoice_no= 'inwwx001398-240530'
select a.at_date,* from txn_invoice_...
Muhammed Azhar Mohamed Maideen
06:03 PM Datanory - OROMEO Production Ticket(ST) #11894: OROMEO - New version?
https://app.clickup.com/t/86epg0y4f Muhammed Azhar Mohamed Maideen
06:02 PM Datanory - OROMEO Production Ticket(ST) #11894 (Ticket Resolved): OROMEO - New version?
!WhatsApp%20Image%202024-05-31%20at%2017.24.20_c6afffcc.jpg!
New version?
120001--> this user have this problem
...
Muhammed Azhar Mohamed Maideen
05:20 PM Datanory - SNEKKU Production Ticket(ST) #11892 (Ticket Resolved): SNEKKU - why got negative ya
!WhatsApp%20Image%202024-05-31%20at%2017.06.19_bf2813b7.jpg!
Muhammed Azhar Mohamed Maideen
04:27 PM Datanory - SNEKKU Production Ticket(ST) #11884 (Escalated to Level 3): Snekku- hi @Azhar13 why same CN appear 2 time ya
https://app.clickup.com/t/86epfzhtx Muhammed Azhar Mohamed Maideen
04:25 PM Datanory - SNEKKU Production Ticket(ST) #11884 (Support In Progress): Snekku- hi @Azhar13 why same CN appear 2 time ya
Muhammed Azhar Mohamed Maideen
09:03 AM Datanory - SNEKKU Production Ticket(ST) #11884 (Ticket Resolved): Snekku- hi @Azhar13 why same CN appear 2 time ya
!WhatsApp%20Image%202024-05-31%20at%2008.09.27_f1bb0f82.jpg!
Muhammed Azhar Mohamed Maideen
04:17 PM Datanory - GOLDCREST Production Ticket(ST) #11876 (Pending Client Verification): Goldcrest- Hi pls check still got this happen...
Muhammed Azhar Mohamed Maideen
02:12 PM Datanory - GOLDCREST Production Ticket(ST) #11876: Goldcrest- Hi pls check still got this happen...
https://app.clickup.com/t/86epfxfe9 Muhammed Azhar Mohamed Maideen
11:07 AM Datanory - GOLDCREST Production Ticket(ST) #11876 (Escalated to Level 3): Goldcrest- Hi pls check still got this happen...
Muhammed Azhar Mohamed Maideen
11:06 AM Datanory - GOLDCREST Production Ticket(ST) #11876 (Support In Progress): Goldcrest- Hi pls check still got this happen...
Muhammed Azhar Mohamed Maideen
04:14 PM Datanory - SNEKKU Production Ticket(ST) #11685 (Monitoring): SNEKKU - Hi @Azhar13 Unable upload photo, please assist
Muhammed Azhar Mohamed Maideen
03:52 PM Datanory - OROMEO Production Ticket(ST) #11887 (Pending Client Verification): Oromeo- @Rashdan Hussin MCC @Arif Ibrahim MCC Please assist as this user have error while upload in mobile.
internal upload storage - for this one, we will investigate first. but this one will not interrupt transaction upload... Muhammad Arif
03:48 PM Datanory - OROMEO Production Ticket(ST) #11887 (Support In Progress): Oromeo- @Rashdan Hussin MCC @Arif Ibrahim MCC Please assist as this user have error while upload in mobile.
Muhammad Arif
03:18 PM Datanory - OROMEO Production Ticket(ST) #11887 (Ticket Resolved): Oromeo- @Rashdan Hussin MCC @Arif Ibrahim MCC Please assist as this user have error while upload in mobile.
@Rashdan Hussin MCC @Arif Ibrahim MCC Please assist as this user have error while upload in mobile.
User ID: 12000...
Muhammed Azhar Mohamed Maideen
03:49 PM Datanory - GOLDCREST Production Ticket(ST) #11616 (Ticket Resolved): Hi, pls check. Outstanding balance didn't show at mobile
Muhammed Azhar Mohamed Maideen
03:48 PM Datanory - GOLDCREST Production Ticket(ST) #11616 (Pending Client Verification): Hi, pls check. Outstanding balance didn't show at mobile
Muhammed Azhar Mohamed Maideen
11:49 AM Datanory - SNEKKU Production Ticket(ST) #11837 (Ticket Resolved): SNEKKU - web not have these collection
Muhammad Arif
11:48 AM Datanory - SNEKKU Production Ticket(ST) #11879 (Ticket Resolved): hi @Azhar13 just check CCMN6000005 / 6 also jump, please assist, thanks
Muhammad Arif
10:29 AM Datanory - SNEKKU Production Ticket(ST) #11879 (Pending Client Verification): hi @Azhar13 just check CCMN6000005 / 6 also jump, please assist, thanks
Muhammad Arif
10:28 AM Datanory - SNEKKU Production Ticket(ST) #11879 (Support In Progress): hi @Azhar13 just check CCMN6000005 / 6 also jump, please assist, thanks
Muhammad Arif
11:48 AM Datanory - SNEKKU Production Ticket(ST) #11877 (Ticket Resolved): Snekku- hi @Azhar13,CCMC5000002 manual edit CN in mysoft, please assist, thanks
Muhammad Arif
11:48 AM Datanory - SNEKKU Production Ticket(ST) #11877 (Pending Client Verification): Snekku- hi @Azhar13,CCMC5000002 manual edit CN in mysoft, please assist, thanks

select * from txn_mobile_collection_header where col_no like 'CCMC5000002%'
select * from txn_mobile_collect...
Muhammad Arif
10:37 AM Datanory - SUNTORY Production Ticket(ST) #11726 (Ticket Resolved): Suntory- @~Cris Neoh saleperson got feedback that when he enters order,he have selected discount, but after he upload the discount does not appear on the final invoice.
Muhammed Azhar Mohamed Maideen
10:35 AM Datanory - SNEKKU Production Ticket(ST) #11886 (Escalated to Level 3): Snekku - Hi @Azhar13 Why unable check in out?

SELECT status,*
FROM product_item
WHERE item_id IN (
'10438e5c-8547-4d46-ad84-8128065a7c35',
'1d85d8d...
Muhammed Azhar Mohamed Maideen
10:32 AM Datanory - SNEKKU Production Ticket(ST) #11886 (Support In Progress): Snekku - Hi @Azhar13 Why unable check in out?
Muhammed Azhar Mohamed Maideen
10:07 AM Datanory - SNEKKU Production Ticket(ST) #11886 (Ticket Resolved): Snekku - Hi @Azhar13 Why unable check in out?
!WhatsApp%20Image%202024-05-31%20at%2007.05.12_b110928c.jpg!
hi @Azhar13 user MS3 also same issue, done upload datab...
Muhammed Azhar Mohamed Maideen

30/05/2024

06:28 PM Datanory - GOLDCREST Production Ticket(ST) #11882 (Ticket Resolved): GOLDCREST - Hi pls check, double inv no in mobile
!WhatsApp%20Image%202024-05-30%20at%2017.14.55_51f35e99.jpg!
!WhatsApp%20Image%202024-05-30%20at%2017.14.47_07dd0cfe...
Muhammed Azhar Mohamed Maideen
06:16 PM Datanory - SNEKKU Production Ticket(ST) #11880 (Support In Progress): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist
select * from txn_collection_approval_history where collection_id= '06e63163-950e-4115-bd0b-e4cfc9d5d182'
select * f...
Muhammed Azhar Mohamed Maideen
06:15 PM Datanory - SNEKKU Production Ticket(ST) #11880 (Ticket Resolved): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist
!WhatsApp%20Image%202024-05-30%20at%2016.18.32_c1255c3d.jpg!
Muhammed Azhar Mohamed Maideen
04:38 PM Datanory - SNEKKU Production Ticket(ST) #11879 (Ticket Resolved): hi @Azhar13 just check CCMN6000005 / 6 also jump, please assist, thanks
Muhammed Azhar Mohamed Maideen
03:06 PM Datanory - SNEKKU Production Ticket(ST) #11877 (Support In Progress): Snekku- hi @Azhar13,CCMC5000002 manual edit CN in mysoft, please assist, thanks
Muhammad Arif
03:03 PM Datanory - SNEKKU Production Ticket(ST) #11877: Snekku- hi @Azhar13,CCMC5000002 manual edit CN in mysoft, please assist, thanks
but why CN not in apps ya? Muhammed Azhar Mohamed Maideen
02:52 PM Datanory - SNEKKU Production Ticket(ST) #11877: Snekku- hi @Azhar13,CCMC5000002 manual edit CN in mysoft, please assist, thanks
hi @Azhar13 this also help edit CN in mysoft, please assist
!WhatsApp%20Image%202024-05-30%20at%2014.32.55_b4748...
Muhammed Azhar Mohamed Maideen
02:34 PM Datanory - SNEKKU Production Ticket(ST) #11877 (Ticket Resolved): Snekku- hi @Azhar13,CCMC5000002 manual edit CN in mysoft, please assist, thanks
!WhatsApp%20Image%202024-05-30%20at%2014.32.55_e6ff56c0.jpg!
Muhammed Azhar Mohamed Maideen
02:28 PM Datanory - SNEKKU Production Ticket(ST) #11832 (Ticket Resolved): SNEKKU - unpaid got negative amount
Muhammad Arif
02:07 PM Datanory - SNEKKU Production Ticket(ST) #11837 (Pending Client Verification): SNEKKU - web not have these collection
Hi @~Leewei , kindly refer the above information regarding to the collection issue.
FYI, skipped running number issu...
Muhammad Arif
01:56 PM Datanory - GOLDCREST Production Ticket(ST) #11876: Goldcrest- Hi pls check still got this happen...
when the integrate from autocount to datanory app it will check the customer's details has been changed or not (in ... Muhammed Azhar Mohamed Maideen
01:51 PM Datanory - GOLDCREST Production Ticket(ST) #11876 (Ticket Resolved): Goldcrest- Hi pls check still got this happen...
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!IMG-20240530-WA0006.jpg!
!IMG-20240530-WA0007.jpg!
!IMG-20240530-WA0004.jpg!
Muhammed Azhar Mohamed Maideen
12:23 PM Datanory - DAILYFRESH Production Ticket(ST) #11870 (Ticket Resolved): DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
Muhammed Azhar Mohamed Maideen
12:20 PM Datanory - DAILYFRESH Production Ticket(ST) #11870 (Support In Progress): DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
Muhammed Azhar Mohamed Maideen
09:42 AM Datanory - DAILYFRESH Production Ticket(ST) #11870: DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
User already sent the screenshot
But from our side we could not replicate issue.
Muhammed Azhar Mohamed Maideen
11:30 AM Datanory - SNEKKU Production Ticket(ST) #11779 (Escalated to Level 3): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
https://app.clickup.com/t/86epfmz05 Muhammed Azhar Mohamed Maideen
10:38 AM Datanory - SNEKKU Production Ticket(ST) #11831 (Escalated to Level 3): SNEKKU - picture for collection blur
https://app.clickup.com/t/86epfmjma Muhammed Azhar Mohamed Maideen
10:21 AM Datanory - DAILYFRESH Production Ticket(ST) #11846: DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
select a.eod_date,b.eod_date,a.product_id, a.stock_balance_qty,b.opening_qty from txn_mobile_eod a
inner join txn_m...
Muhammed Azhar Mohamed Maideen
10:20 AM Datanory - DAILYFRESH Production Ticket(ST) #11846: DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
https://app.clickup.com/t/86epfez1j Muhammed Azhar Mohamed Maideen
10:19 AM Datanory - DAILYFRESH Production Ticket(ST) #11846 (Ticket Resolved): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
select a.eod_date,b.eod_date,a.product_id, a.stock_balance_qty,b.opening_qty from txn_mobile_eod a
inner join txn_m...
Muhammed Azhar Mohamed Maideen
09:05 AM Datanory - DAILYFRESH Production Ticket(ST) #11846 (Pending Client Feedback): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
hi @~NanaAzira , noted on this escalation we will check on this. thank you Muhammed Azhar Mohamed Maideen
10:02 AM Datanory - SNEKKU Production Ticket(ST) #11813 (On-Hold): SNEKKU - can shown percent?
Muhammad Arif
10:02 AM Datanory - SNEKKU Production Ticket(ST) #11813 (Support In Progress): SNEKKU - can shown percent?
Muhammad Arif
10:00 AM Datanory - SNEKKU Production Ticket(ST) #11813: SNEKKU - can shown percent?
hi, if can shown both percentage and amount , but if unable both, just put percentage, thanks Muhammad Arif
09:52 AM Datanory - DAILYFRESH Production Ticket(ST) #11869 (Ticket Resolved): Hi Techical Team, Kindly, check for JHR03. User said his sistem cannot see the goods. Kindly assist urgently ya
Muhammed Azhar Mohamed Maideen
09:51 AM Datanory - DAILYFRESH Production Ticket(ST) #11839 (Escalated to Level 3): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
https://app.clickup.com/t/86epfkf1r
Delete from mst_route where route_summary_id in(
select route_summary_id fro...
Muhammed Azhar Mohamed Maideen
09:08 AM Datanory - DAILYFRESH Production Ticket(ST) #11839: DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
Hi Technical Team. Why the same cstmr double for tomorrow? As per last week.
Same cstmr. AST17
Muhammed Azhar Mohamed Maideen

29/05/2024

03:41 PM Datanory - DAILYFRESH Production Ticket(ST) #11870: DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
As I checked from our side, We are able to login as user
Already requested user to perform Screen Recordong for fu...
Muhammed Azhar Mohamed Maideen
03:36 PM Datanory - DAILYFRESH Production Ticket(ST) #11870 (Ticket Resolved): DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
!WhatsApp%20Image%202024-05-29%20at%2013.21.19_f79f10db.jpg!
Muhammed Azhar Mohamed Maideen
03:40 PM Datanory - SNEKKU Production Ticket(ST) #11690 (Ticket Resolved): SNEKKU - help to check any setting wrong caused this
Muhammed Azhar Mohamed Maideen
03:40 PM Datanory - SNEKKU Production Ticket(ST) #11833 (Pending Client Verification): SNEKKU - invoice sales based on invoice only? As not tally with mysoft
Muhammad Arif
03:38 PM Datanory - SNEKKU Production Ticket(ST) #11833 (Support In Progress): SNEKKU - invoice sales based on invoice only? As not tally with mysoft
Muhammad Arif
03:31 PM Datanory - SUNTORY Production Ticket(ST) #11726 (Pending Client Verification): Suntory- @~Cris Neoh saleperson got feedback that when he enters order,he have selected discount, but after he upload the discount does not appear on the final invoice.
As I Checked in the clickup already deployed last week has to perform testing before inform to customer Muhammed Azhar Mohamed Maideen
03:10 PM Datanory - SUNTORY Production Ticket(ST) #11726: Suntory- @~Cris Neoh saleperson got feedback that when he enters order,he have selected discount, but after he upload the discount does not appear on the final invoice.
As I Checked in the clickup already deployed last week has to perform testing before inform to customer Muhammed Azhar Mohamed Maideen
02:32 PM Datanory - SNEKKU Production Ticket(ST) #11832 (Pending Client Verification): SNEKKU - unpaid got negative amount

select * from txn_invoice_history_header where invoice_balance < 0 and org_id='snekku'
select * from txn...
Muhammad Arif
02:16 PM Datanory - SNEKKU Production Ticket(ST) #11832: SNEKKU - unpaid got negative amount
Shan You already fix the issue, for now, need to patch previous data Muhammad Arif
02:30 PM Datanory - DAILYFRESH Production Ticket(ST) #11839: DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
User faced issue that they could not upload database
already requested user to send screen recording for further ...
Muhammed Azhar Mohamed Maideen
02:29 PM Datanory - DAILYFRESH Production Ticket(ST) #11869 (Pending Client Verification): Hi Techical Team, Kindly, check for JHR03. User said his sistem cannot see the goods. Kindly assist urgently ya
Muhammed Azhar Mohamed Maideen
02:27 PM Datanory - DAILYFRESH Production Ticket(ST) #11869 (Support In Progress): Hi Techical Team, Kindly, check for JHR03. User said his sistem cannot see the goods. Kindly assist urgently ya
Muhammed Azhar Mohamed Maideen
12:28 PM Datanory - DAILYFRESH Production Ticket(ST) #11869 (Ticket Resolved): Hi Techical Team, Kindly, check for JHR03. User said his sistem cannot see the goods. Kindly assist urgently ya
User said eco shop sales cannot see.
Then for the goods butter sugar and butter butter scotch not in his list.
Muhammed Azhar Mohamed Maideen
02:15 PM Datanory - SNEKKU Production Ticket(ST) #11804 (Ticket Resolved): SNEKKU - invoice deduct more than collection
Muhammad Arif
12:09 PM Datanory - SNEKKU Production Ticket(ST) #11804 (Pending Client Verification): SNEKKU - invoice deduct more than collection

select * from txn_mobile_collection_header where col_id='ff1bb366-87d8-4f0a-a995-0f230be51e51'
select * from txn_m...
Muhammad Arif
02:05 PM Datanory - GOLDCREST Production Ticket(ST) #11627 (Ticket Resolved): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
Muhammed Azhar Mohamed Maideen
11:54 AM Datanory - GOLDCREST Production Ticket(ST) #11627 (Pending Client Verification): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
Muhammed Azhar Mohamed Maideen
02:01 PM Datanory - SNEKKU Production Ticket(ST) #11691 (Ticket Resolved): SNEKKU - setting 3% for carton, but why not appear
Muhammed Azhar Mohamed Maideen
12:43 PM Datanory - OROMEO Production Ticket(ST) #11790 (Pending Client Verification): OROMEO - assign all customers (15787) to user ID: 110001 (Admin)
select * from member where member_cd = '110001'
select * from customer where org_id = 'OROMEO'
select * from cust...
Rashdan Hussin
12:25 PM Datanory - OROMEO Production Ticket(ST) #11790 (Support In Progress): OROMEO - assign all customers (15787) to user ID: 110001 (Admin)
Rashdan Hussin
12:37 PM Datanory - GOLDCREST Production Ticket(ST) #11723 (Ticket Resolved): Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.
Customer already verified this . It has been already foxed as yesterday already conducted . Muhammed Azhar Mohamed Maideen
12:26 PM Datanory - GOLDCREST Production Ticket(ST) #11723 (Monitoring): Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.
Muhammed Azhar Mohamed Maideen
11:37 AM Datanory - DAILYFRESH Production Ticket(ST) #11766 (Ticket Resolved): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
Rashdan Hussin
11:35 AM Datanory - DAILYFRESH Production Ticket(ST) #11766 (Pending Client Verification): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
Rashdan Hussin
11:32 AM Datanory - SNEKKU Production Ticket(ST) #11761: SNEKKU - receipt can add on details below?
https://app.clickup.com/t/86epd46j5 Muhammad Arif
11:27 AM Datanory - SNEKKU Production Ticket(ST) #11737 (Ticket Resolved): Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05
Muhammad Arif
11:17 AM Datanory - SNEKKU Production Ticket(ST) #11509 (Ticket Resolved): SNEKKU - no need check in / out for sales order and collection
Muhammad Arif
11:08 AM Datanory - SUNTORY Production Ticket(ST) #11778 (Pending Client Feedback): KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
pending suntory to provide the details Muhammad Arif
10:41 AM Datanory - SNEKKU Production Ticket(ST) #11838 (Ticket Resolved): SNEKKU - this cancelled is do by sales team or?
Rashdan Hussin
09:08 AM Datanory - SNEKKU Production Ticket(ST) #11838 (Pending Client Feedback): SNEKKU - this cancelled is do by sales team or?
Rashdan Hussin
10:33 AM Datanory - GOLDCREST Production Ticket(ST) #11851 (Ticket Resolved): Goldcrest- hi there, as we create a new user which is BRY, can help us add this new user as PIC as per this customer list? thanks
Rashdan Hussin
10:26 AM Datanory - GOLDCREST Production Ticket(ST) #11851 (Pending Client Verification): Goldcrest- hi there, as we create a new user which is BRY, can help us add this new user as PIC as per this customer list? thanks
--create table #tempcustomeruser (
-- customer_code varchar(50),
-- user_code varchar(50)
--)
select * from mem...
Rashdan Hussin
10:15 AM Datanory - GOLDCREST Production Ticket(ST) #11851 (Support In Progress): Goldcrest- hi there, as we create a new user which is BRY, can help us add this new user as PIC as per this customer list? thanks
Rashdan Hussin
09:59 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Ticket Resolved): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC,but when we import it shown error
Muhammad Arif
09:52 AM Datanory - DAILYFRESH Production Ticket(ST) #11846 (Support In Progress): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
SELECT t.created_date,t.opening_qty,t.stock_balance_qty,t.van_in_qty,t.van_out_qty, p.item_name,*
FROM txn_mobile_eo...
Muhammed Azhar Mohamed Maideen
09:06 AM Datanory - SNEKKU Production Ticket(ST) #11813 (Pending Client Feedback): SNEKKU - can shown percent?
Good morning Lee Wei. for this request, may i know your expectation ?. izzit need to show the promo amount and promo ... Muhammad Arif
09:05 AM Datanory - SNEKKU Production Ticket(ST) #11813 (Support In Progress): SNEKKU - can shown percent?
Muhammad Arif

28/05/2024

10:04 PM Datanory - SNEKKU Production Ticket(ST) #11838: SNEKKU - this cancelled is do by sales team or?
select apibatchno, apitype, IsCanceled, * from arpaymententry
where voucherno in ('CCMN3000011', 'CCMN9000006', 'CC...
Rashdan Hussin
09:31 PM Datanory - SNEKKU Production Ticket(ST) #11838 (Support In Progress): SNEKKU - this cancelled is do by sales team or?
- collection come from mysoft and already cancel at mysoft Rashdan Hussin
06:41 PM Datanory - SNEKKU Production Ticket(ST) #11838: SNEKKU - this cancelled is do by sales team or?
select * from customer where customer_code = '5K033'
select * from txn_invoice_history_header where customer_id = ...
Rashdan Hussin
09:23 AM Datanory - SNEKKU Production Ticket(ST) #11838 (Ticket Resolved): SNEKKU - this cancelled is do by sales team or?
!WhatsApp%20Image%202024-05-28%20at%2008.14.02_1f82fe57.jpg!
!WhatsApp%20Image%202024-05-28%20at%2008.16.20_3c52f1f7...
Muhammed Azhar Mohamed Maideen
09:39 PM Datanory - SNEKKU Production Ticket(ST) #11804: SNEKKU - invoice deduct more than collection
!25117d52-00a9-464c-ab00-69595c78e7dd.jpg!
- user already amend in mysoft, our side need to patch follow mysoft
Rashdan Hussin
09:32 PM Datanory - SNEKKU Production Ticket(ST) #11831: SNEKKU - picture for collection blur
!5e3f5423-542d-4f54-9105-ce07ea084e2f.jpg!
- take photo from gallery also blur
Rashdan Hussin
09:26 PM Datanory - SNEKKU Production Ticket(ST) #11832: SNEKKU - unpaid got negative amount
- the negative invoice due to collection from mysoft Rashdan Hussin
09:18 PM Datanory - SNEKKU Production Ticket(ST) #11837 (Support In Progress): SNEKKU - web not have these collection
select * from customer where customer_code = '5S009'
select * from member where member_cd = 'MC2'
select * from d...
Rashdan Hussin
09:18 AM Datanory - SNEKKU Production Ticket(ST) #11837 (Ticket Resolved): SNEKKU - web not have these collection
CCMC2000010
CCMC4000006
CCMC9000010 / 11 / 12 / 14
CCME1000019 / 20
CCMS0000006 / 7 / 8
CCMS2000024 / 25 / 33
C...
Muhammed Azhar Mohamed Maideen
09:16 PM Datanory - SNEKKU Production Ticket(ST) #11824 (Ticket Resolved): SNEKKU - hi @Azhar13, why web not shown CCMS0000008?
Rashdan Hussin
06:40 PM Datanory - SNEKKU Production Ticket(ST) #11824: SNEKKU - hi @Azhar13, why web not shown CCMS0000008?
select * from customer where customer_code = '5S009'
select * from member where member_cd = 'MC2'
select * from d...
Rashdan Hussin
06:18 PM Datanory - SNEKKU Production Ticket(ST) #11685: SNEKKU - Hi @Azhar13 Unable upload photo, please assist
Curently we are testing by uploading multiple customer and using different network
-- so far could not replicate...
Muhammed Azhar Mohamed Maideen
06:13 PM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
Currenly Testing on this issue. But Could not replicate.
Will continue tomorrow doing the testing
Muhammed Azhar Mohamed Maideen
12:36 PM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
As I perform testing (upload customer photo ) as I erform testing The issue could not replicate
Test Scenario
use...
Muhammed Azhar Mohamed Maideen
04:24 PM Datanory - GOLDCREST Production Ticket(ST) #11723: Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.

!WhatsApp%20Image%202024-05-28%20at%2016.24.41_f8cd4e7b.jpg!
As I test from my side it is able show all the SKU...
Muhammed Azhar Mohamed Maideen
03:03 PM Datanory - DAILYFRESH Production Ticket(ST) #11846 (Pending Client Feedback): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
As I checked , User will upload database tomorrow Muhammed Azhar Mohamed Maideen
03:01 PM Datanory - DAILYFRESH Production Ticket(ST) #11846 (Support In Progress): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
Muhammed Azhar Mohamed Maideen
12:12 PM Datanory - DAILYFRESH Production Ticket(ST) #11846 (Ticket Resolved): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
!WhatsApp%20Image%202024-05-28%20at%2010.33.28_05c21ebc.jpg!
!WhatsApp%20Image%202024-05-28%20at%2010.33.27_d5b49ade...
Muhammed Azhar Mohamed Maideen
02:37 PM Datanory - GOLDCREST Production Ticket(ST) #11851 (Ticket Resolved): Goldcrest- hi there, as we create a new user which is BRY, can help us add this new user as PIC as per this customer list? thanks
Muhammed Azhar Mohamed Maideen
02:23 PM Datanory - SNEKKU Production Ticket(ST) #11830 (Ticket Resolved): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
Rashdan Hussin
02:23 PM Datanory - SNEKKU Production Ticket(ST) #11830 (Pending Client Verification): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
Rashdan Hussin
02:03 PM Datanory - SNEKKU Production Ticket(ST) #11830 (Pending Client Feedback): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
Rashdan Hussin
11:14 AM Datanory - SNEKKU Production Ticket(ST) #11780 (Escalated to Level 3): Snekku- Hi @Azhar13 why like this ya
Muhammed Assyafiq Bin Ahmad Kamal
11:14 AM Datanory - SNEKKU Production Ticket(ST) #11780 (Support In Progress): Snekku- Hi @Azhar13 why like this ya
Muhammed Assyafiq Bin Ahmad Kamal
09:55 AM Datanory - GOLDCREST Production Ticket(ST) #11827 (Ticket Resolved): Goldcrest-Hi, 24/5/24 sales invoice report not able to generate
Muhammed Azhar Mohamed Maideen
09:50 AM Datanory - DAILYFRESH Production Ticket(ST) #11839 (Pending Client Feedback): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
Requested user to upload database for further checking
select * from customer where customer_code= 'ASCS1208'
...
Muhammed Azhar Mohamed Maideen
09:48 AM Datanory - DAILYFRESH Production Ticket(ST) #11839 (Support In Progress): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
Muhammed Azhar Mohamed Maideen
09:48 AM Datanory - DAILYFRESH Production Ticket(ST) #11839 (Ticket Resolved): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
!WhatsApp%20Image%202024-05-28%20at%2008.28.29_7e95f59c.jpg!
!WhatsApp%20Image%202024-05-28%20at%2008.26.46_37693e31...
Muhammed Azhar Mohamed Maideen
09:15 AM Datanory - SUNTORY Production Ticket(ST) #11643: SUNTORY - block certain URL in android enterprise
Dear Jim,
We already update policy for block all site access except Kymmseng ERP in Mozilla browser. For now, this...
Rashdan Hussin

27/05/2024

11:17 PM Datanory - SNEKKU Production Ticket(ST) #11824 (Support In Progress): SNEKKU - hi @Azhar13, why web not shown CCMS0000008?
select * from customer where customer_code = '5S009'
select * from member where member_cd = 'MS0'
select * from d...
Rashdan Hussin
12:47 PM Datanory - SNEKKU Production Ticket(ST) #11824: SNEKKU - hi @Azhar13, why web not shown CCMS0000008?
select * from di_mobile_txn_collection_header where doc_no like '%CCMS0000008%'
select * from txn_mobile_collectio...
Muhammed Azhar Mohamed Maideen
12:05 PM Datanory - SNEKKU Production Ticket(ST) #11824 (Ticket Resolved): SNEKKU - hi @Azhar13, why web not shown CCMS0000008?
!WhatsApp%20Image%202024-05-27%20at%2011.24.21_e043aa8f.jpg!
!WhatsApp%20Image%202024-05-27%20at%2011.24.28_fe6ab9c0...
Muhammed Azhar Mohamed Maideen
10:00 PM Datanory - SNEKKU Production Ticket(ST) #11832 (Support In Progress): SNEKKU - unpaid got negative amount
select * from customer where customer_code = '5K033'
select * from txn_invoice_history_header where customer_id = ...
Rashdan Hussin
04:59 PM Datanory - SNEKKU Production Ticket(ST) #11832 (Ticket Resolved): SNEKKU - unpaid got negative amount
Hi @Rashdan Hussin why unpaid got negative amount?
!b92a743a-f8ff-41a1-8b51-7ed1e9bb7a11.jpg!
Rashdan Hussin
09:29 PM Datanory - SNEKKU Production Ticket(ST) #11830 (Support In Progress): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
select * from txn_mobile_collection_header where col_no = 'CCADMIN000001-240527'
select * from txn_mobile_collection...
Rashdan Hussin
04:56 PM Datanory - SNEKKU Production Ticket(ST) #11830 (Ticket Resolved): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
hi @Jann Yap MCC, try collection (without check in out), cheque date empty, but got fill in ya
!812cfaa3-8213-431c...
Rashdan Hussin
06:52 PM Datanory - SNEKKU Production Ticket(ST) #11831 (Pending Client Feedback): SNEKKU - picture for collection blur
@~Leewei can you try take photo from gallery and see whether the photo still got blur Rashdan Hussin
06:52 PM Datanory - SNEKKU Production Ticket(ST) #11831 (Support In Progress): SNEKKU - picture for collection blur
Rashdan Hussin
04:58 PM Datanory - SNEKKU Production Ticket(ST) #11831 (Ticket Resolved): SNEKKU - picture for collection blur
Hi @Rashdan Hussin picture for collection blur ya, may refer video, when take photo is clear, but after view become b... Rashdan Hussin
06:36 PM Datanory - GOLDCREST Production Ticket(ST) #11731 (Ticket Resolved): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
Rashdan Hussin
06:35 PM Datanory - GOLDCREST Production Ticket(ST) #11731 (Pending Client Verification): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
Rashdan Hussin
03:08 PM Datanory - GOLDCREST Production Ticket(ST) #11731: Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
Invoice has been paid, still show outstanding:
- http://124.217.245.100:90/redmine/issues/11741
- http://124.217.24...
Rashdan Hussin
06:29 PM Datanory - SUNTORY Production Ticket(ST) #11778: KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
SAP issue. Their side need to chnage the conversion factor in SAP Rashdan Hussin
06:28 PM Datanory - SUNTORY Production Ticket(ST) #11822 (Ticket Resolved): KYMMSENG - duplicate items when export to ERP
Rashdan Hussin
06:28 PM Datanory - SUNTORY Production Ticket(ST) #11822 (Pending Client Verification): KYMMSENG - duplicate items when export to ERP
Rashdan Hussin
04:01 PM Datanory - SUNTORY Production Ticket(ST) #11822 (Escalated to Level 3): KYMMSENG - duplicate items when export to ERP
Rashdan Hussin
04:00 PM Datanory - SUNTORY Production Ticket(ST) #11822 (Support In Progress): KYMMSENG - duplicate items when export to ERP
Rashdan Hussin
09:20 AM Datanory - SUNTORY Production Ticket(ST) #11822 (Ticket Resolved): KYMMSENG - duplicate items when export to ERP
@Joe MCC morning please help to check as Elaine report duplicate items when export to ERP, see if the same root cause... Rashdan Hussin
06:25 PM Datanory - SUNTORY Production Ticket(ST) #11812 (Ticket Resolved): KYMMSENG - sell in detail show blank in all transation
Rashdan Hussin
06:25 PM Datanory - SUNTORY Production Ticket(ST) #11812 (Pending Client Verification): KYMMSENG - sell in detail show blank in all transation
Rashdan Hussin
06:20 PM Datanory - SUNTORY Production Ticket(ST) #11783 (Ticket Resolved): KYMMSENG - can't find the product code
Rashdan Hussin
06:20 PM Datanory - SUNTORY Production Ticket(ST) #11783 (Pending Client Verification): KYMMSENG - can't find the product code
Rashdan Hussin
06:08 PM Datanory - SNEKKU Production Ticket(ST) #11685: SNEKKU - Hi @Azhar13 Unable upload photo, please assist
need to do testing on this using low network
Muhammed Azhar Mohamed Maideen
06:05 PM Datanory - GOLDCREST Production Ticket(ST) #11827 (Pending Client Verification): Goldcrest-Hi, 24/5/24 sales invoice report not able to generate
!WhatsApp%20Image%202024-05-27%20at%2018.06.40_a04872c9.jpg!
Muhammed Azhar Mohamed Maideen
06:03 PM Datanory - GOLDCREST Production Ticket(ST) #11827 (Support In Progress): Goldcrest-Hi, 24/5/24 sales invoice report not able to generate
Muhammed Azhar Mohamed Maideen
02:48 PM Datanory - GOLDCREST Production Ticket(ST) #11827: Goldcrest-Hi, 24/5/24 sales invoice report not able to generate
SELECT *
FROM txn_invoice_history_header
WHERE org_id = 'goldcrest'
AND created_date BETWEEN '2024-05-24 00:00:...
Muhammed Azhar Mohamed Maideen
02:04 PM Datanory - GOLDCREST Production Ticket(ST) #11827: Goldcrest-Hi, 24/5/24 sales invoice report not able to generate
exec sp_rpt_sales_invoice_summary_report @start_date='2024-05-24 00:00:00',
@end_date='2024-05-24 00:00:00',@branch=...
Muhammed Azhar Mohamed Maideen
01:47 PM Datanory - GOLDCREST Production Ticket(ST) #11827 (Ticket Resolved): Goldcrest-Hi, 24/5/24 sales invoice report not able to generate
!WhatsApp%20Image%202024-05-27%20at%2013.46.38_0953a3ea.jpg!
Muhammed Azhar Mohamed Maideen
05:01 PM Datanory - SNEKKU Production Ticket(ST) #11833 (Ticket Resolved): SNEKKU - invoice sales based on invoice only? As not tally with mysoft
Hi @Rashdan Hussin invoice sales based on invoice only? As not tally with mysoft
!e17ac716-6e0c-445d-a135-c7065a60...
Rashdan Hussin
03:36 PM Datanory - GOLDCREST Production Ticket(ST) #11788 (Ticket Resolved): GOLDCREST - SO didn't upload to sales order approval
Rashdan Hussin
03:33 PM Datanory - SUNTORY Production Ticket(ST) #11796 (Escalated to Level 3): KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
Rashdan Hussin
03:32 PM Datanory - SUNTORY Production Ticket(ST) #11796 (Support In Progress): KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
Rashdan Hussin
02:50 PM Datanory - GOLDCREST Production Ticket(ST) #11723: Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.
- Clickup status Deployed.
- But when testing, there is invoice that have issue to show foc item.
Rashdan Hussin
12:45 PM Datanory - SNEKKU Production Ticket(ST) #11690 (Pending Client Verification): SNEKKU - help to check any setting wrong caused this
!WhatsApp%20Image%202024-05-27%20at%2009.26.20_c6b02173.jpg!
Muhammed Azhar Mohamed Maideen
12:41 PM Datanory - SNEKKU Production Ticket(ST) #11691 (Pending Client Verification): SNEKKU - setting 3% for carton, but why not appear
Muhammed Azhar Mohamed Maideen
12:04 PM Datanory - SNEKKU Production Ticket(ST) #11780: Snekku- Hi @Azhar13 why like this ya
Snekku raised an escalation regarding multiple discounts being displayed on each SKU, where the discount is applied b... Muhammed Azhar Mohamed Maideen
10:30 AM Datanory - SNEKKU Production Ticket(ST) #11686 (Ticket Resolved): SNEKKU - other modules, follow item code ya, can change to follow item code?
Rashdan Hussin
10:30 AM Datanory - SNEKKU Production Ticket(ST) #11686 (Pending Client Verification): SNEKKU - other modules, follow item code ya, can change to follow item code?
Rashdan Hussin
09:00 AM Datanory - SNEKKU Production Ticket(ST) #11712: hi @Azhar13 again, already deduct previously, but still shown in collection
Status in the Clickup In progress Muhammed Azhar Mohamed Maideen

26/05/2024

11:04 PM Datanory - GOLDCREST Production Ticket(ST) #11763 (Ticket Resolved): GOLDCREST - didn't reflect to datonory SA report
Rashdan Hussin
11:04 PM Datanory - GOLDCREST Production Ticket(ST) #11774 (Ticket Resolved): GOLDCREST - Collection didn't reflect to autocount and datanory
Rashdan Hussin
11:03 PM Datanory - SNEKKU Production Ticket(ST) #11782 (Ticket Resolved): Snekku- Hi @Azhar13 this paid, but still have, please assist
Rashdan Hussin
11:01 PM Datanory - GOLDCREST Production Ticket(ST) #11797 (Ticket Resolved): GOLDCREST - why for branch V all end date change to 23/5/24
Rashdan Hussin
11:00 PM Datanory - SNEKKU Production Ticket(ST) #11798 (Ticket Resolved): SNEKKU - click import data but not response
Rashdan Hussin
10:59 PM Datanory - SUNTORY Production Ticket(ST) #11815 (Ticket Resolved): KYMMSENG - This customer no have HE promotion
Rashdan Hussin
10:58 PM Datanory - GOLDCREST Production Ticket(ST) #11811 (Ticket Resolved): GOLDCREST - why the mobile showing this invoice
Rashdan Hussin

25/05/2024

04:09 PM Datanory - SNEKKU Production Ticket(ST) #11780 (On-Hold): Snekku- Hi @Azhar13 why like this ya
issue can be replicate. next, need to refer to L3 before escalating to them to check on promo calculation (%). - cont... Muhammad Arif
09:47 AM Datanory - SNEKKU Production Ticket(ST) #11780: Snekku- Hi @Azhar13 why like this ya
- end shift.
- handover to arif.
- on sales order page promo column, it will concatenate when more than one promo. ...
Rashdan Hussin
09:00 AM Datanory - SNEKKU Production Ticket(ST) #11780 (Support In Progress): Snekku- Hi @Azhar13 why like this ya
select * from customer where customer_code = '3c801'
select * from mobile_promotion_customer_qualifier where custo...
Rashdan Hussin
03:22 PM Datanory - GOLDCREST Production Ticket(ST) #11781 (Escalated to Level 3): Goldcrest- hi, this 2 acc still got showing at salesman mobile
Muhammad Arif
09:40 AM Datanory - GOLDCREST Production Ticket(ST) #11781: Goldcrest- hi, this 2 acc still got showing at salesman mobile
- end shift.
- handover to arif.
- not yet further checking.
Rashdan Hussin
03:06 PM Datanory - GOLDCREST Production Ticket(ST) #11801 (Pending Client Verification): GOLDCREST - salesman activity report 23/5 why didn't come out anything?
Muhammad Arif
09:37 AM Datanory - GOLDCREST Production Ticket(ST) #11801: GOLDCREST - salesman activity report 23/5 why didn't come out anything?
- end shift.
- handover to arif.
- this ticket already done. just need to inform user.
Rashdan Hussin
03:02 PM Datanory - GOLDCREST Production Ticket(ST) #11788 (Pending Client Verification): GOLDCREST - SO didn't upload to sales order approval

select * from member where member_id='2750df1e9be7480da51f72dab18f8cd4'
select * from txn_sales_order_header whe...
Muhammad Arif
02:42 PM Datanory - GOLDCREST Production Ticket(ST) #11788 (Support In Progress): GOLDCREST - SO didn't upload to sales order approval
Muhammad Arif
09:32 AM Datanory - GOLDCREST Production Ticket(ST) #11788: GOLDCREST - SO didn't upload to sales order approval
select * from approval_flow where org_id = 'goldcrest'
select * from member where member_cd = 'evo'
select * fr...
Rashdan Hussin
11:06 AM Datanory - PRIMAASIA Production Ticket(ST) #11818 (Pending Client Verification): Hi Support Team. Kindly assist on this. Our salesman can't find his outlet in Datanory Apps.
Muhammad Arif
11:03 AM Datanory - PRIMAASIA Production Ticket(ST) #11818 (Support In Progress): Hi Support Team. Kindly assist on this. Our salesman can't find his outlet in Datanory Apps.
Muhammad Arif
11:02 AM Datanory - PRIMAASIA Production Ticket(ST) #11818 (Ticket Resolved): Hi Support Team. Kindly assist on this. Our salesman can't find his outlet in Datanory Apps.
!0dac22dc-4f6e-479c-8aff-cf0e9accfaf9.jpg!
Muhammad Arif
10:57 AM Datanory - GOLDCREST Production Ticket(ST) #11817 (Pending Client Verification): Hi pls help me to delete this 2 item, I think Daphne use for testing trial transaction
Muhammad Arif
10:55 AM Datanory - GOLDCREST Production Ticket(ST) #11817 (Support In Progress): Hi pls help me to delete this 2 item, I think Daphne use for testing trial transaction
Muhammad Arif
10:55 AM Datanory - GOLDCREST Production Ticket(ST) #11817 (Ticket Resolved): Hi pls help me to delete this 2 item, I think Daphne use for testing trial transaction
!0db7737f-0185-49b0-a2d7-e307215ced06.jpg!
Muhammad Arif
09:49 AM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- end shift.
- handover to arif.
- not yet further checking.
Rashdan Hussin
09:21 AM Datanory - SUNTORY Production Ticket(ST) #11796: KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
- End shift.
- Handover to arif.
- Not yet checking.
Rashdan Hussin

24/05/2024

02:06 AM Datanory - GOLDCREST Production Ticket(ST) #11801 (Support In Progress): GOLDCREST - salesman activity report 23/5 why didn't come out anything?
select b.branch_code, * from mst_area a
inner join mst_branch b on b.branch_id = a.branch_id
where a.org_id = 'gold...
Rashdan Hussin
06:28 PM Datanory - GOLDCREST Production Ticket(ST) #11801: GOLDCREST - salesman activity report 23/5 why didn't come out anything?
!6f2256fa-d680-4ca7-a90d-66f99149a8bd.jpg!
Hi, can help to set branch code also?
Rashdan Hussin
11:09 AM Datanory - GOLDCREST Production Ticket(ST) #11801 (Ticket Resolved): GOLDCREST - salesman activity report 23/5 why didn't come out anything?
can help to check salesman activity report 23/5 why didn't come out anything?
but autocount got invoice and collecti...
Rashdan Hussin
12:12 AM Datanory - SUNTORY Production Ticket(ST) #11812 (Escalated to Level 3): KYMMSENG - sell in detail show blank in all transation
Rashdan Hussin
12:10 AM Datanory - SUNTORY Production Ticket(ST) #11812 (Support In Progress): KYMMSENG - sell in detail show blank in all transation
Rashdan Hussin
03:19 PM Datanory - SUNTORY Production Ticket(ST) #11812 (Ticket Resolved): KYMMSENG - sell in detail show blank in all transation
Hi, can help me check about this error?
today sell in detail show blank in all transation
!7108bfad-8af4-4264-926...
Rashdan Hussin
12:05 AM Datanory - SUNTORY Production Ticket(ST) #11815 (Pending Client Verification): KYMMSENG - This customer no have HE promotion
[19:17, 24/05/2024] +60 17-987 8000: Hai lian is ws.
[19:17, 24/05/2024] +60 17-987 8000: They are selling HE?
[19:...
Rashdan Hussin
11:57 PM Datanory - SUNTORY Production Ticket(ST) #11815 (Support In Progress): KYMMSENG - This customer no have HE promotion
Rashdan Hussin
06:24 PM Datanory - SUNTORY Production Ticket(ST) #11815 (Ticket Resolved): KYMMSENG - This customer no have HE promotion
This customer no have HE promotion
!4b23dbe3-beba-47a3-8cf6-b754e2a900da.jpg!
Rashdan Hussin
07:55 PM Datanory - GOLDCREST Production Ticket(ST) #11811 (Pending Client Verification): GOLDCREST - why the mobile showing this invoice
select * from member where member_id = 'dc954dfdc1db4e2aaf9d2759a1522725'
select * from txn_invoice_history_header...
Rashdan Hussin
07:49 PM Datanory - GOLDCREST Production Ticket(ST) #11811 (Support In Progress): GOLDCREST - why the mobile showing this invoice
Rashdan Hussin
12:37 PM Datanory - GOLDCREST Production Ticket(ST) #11811 (Ticket Resolved): GOLDCREST - why the mobile showing this invoice
Hi pls check for this, WWX started use mobile in Feb 2024, why the mobile showing this invoice
!5eae0ee2-0a03-4003...
Rashdan Hussin
06:56 PM Datanory - SNEKKU Production Ticket(ST) #11798 (Pending Client Verification): SNEKKU - click import data but not response
Rashdan Hussin
06:53 PM Datanory - SNEKKU Production Ticket(ST) #11798 (Support In Progress): SNEKKU - click import data but not response
Rashdan Hussin
10:17 AM Datanory - SNEKKU Production Ticket(ST) #11798 (Ticket Resolved): SNEKKU - click import data but not response
hi @Azhar MCC click import data but not response, please assist, thanks
Rashdan Hussin
06:21 PM Datanory - SNEKKU Production Ticket(ST) #11804 (Support In Progress): SNEKKU - invoice deduct more than collection
@~Leewei for now you can amend and approve this collection first. However, our team will keep this issue open. We wil... Rashdan Hussin
11:42 AM Datanory - SNEKKU Production Ticket(ST) #11804 (Ticket Resolved): SNEKKU - invoice deduct more than collection
hi @Azhar MCC why different again invoice deduct more than collection
!ebed6bc4-70cd-4b0b-964b-f4a239dbff82.jpg!
...
Rashdan Hussin
04:14 PM Datanory - GOLDCREST Production Ticket(ST) #11797 (Pending Client Verification): GOLDCREST - why for branch V all end date change to 23/5/24
--select * into DMS_Ecosystem_Backup_Table.dbo._customer_to_user_relation_20240524
--from DMS_EcoSystem.dbo.customer...
Rashdan Hussin
04:10 PM Datanory - GOLDCREST Production Ticket(ST) #11797 (Support In Progress): GOLDCREST - why for branch V all end date change to 23/5/24
Rashdan Hussin
10:14 AM Datanory - GOLDCREST Production Ticket(ST) #11797 (Ticket Resolved): GOLDCREST - why for branch V all end date change to 23/5/24
may i check why for branch V all end date change to 23/5/24 ? as previouly all set to year 2099
sorry, is all custom...
Rashdan Hussin
03:21 PM Datanory - SNEKKU Production Ticket(ST) #11813 (On-Hold): SNEKKU - can shown percent?
Hi @Azhar MCC Here add on discount percent?
hi @Rashdan Hussin can shown percent?
!1f0d1230-1d89-4740-ad0e-a65d18...
Rashdan Hussin
02:49 PM Datanory - SNEKKU Production Ticket(ST) #11647 (Pending Client Verification): SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot
Rashdan Hussin
12:20 PM Datanory - SUNTORY Production Ticket(ST) #11783 (Escalated to Level 3): KYMMSENG - can't find the product code
- Issue with the product in datanory using old code while in ERP have new code. Rashdan Hussin
12:16 PM Datanory - SUNTORY Production Ticket(ST) #11783 (Support In Progress): KYMMSENG - can't find the product code
Rashdan Hussin
12:04 PM Datanory - SNEKKU Production Ticket(ST) #11782 (Pending Client Verification): Snekku- Hi @Azhar13 this paid, but still have, please assist
Rashdan Hussin
12:00 PM Datanory - SNEKKU Production Ticket(ST) #11782 (Support In Progress): Snekku- Hi @Azhar13 this paid, but still have, please assist
Rashdan Hussin
11:37 AM Datanory - GOLDCREST Production Ticket(ST) #11774 (Pending Client Verification): GOLDCREST - Collection didn't reflect to autocount and datanory
Previously, invoice INMCJ000006-240318 already do collection CCMCJ000004-240318 but cancelled. But the invoice balanc... Rashdan Hussin
11:00 AM Datanory - GOLDCREST Production Ticket(ST) #11763 (Pending Client Verification): GOLDCREST - didn't reflect to datonory SA report
Rashdan Hussin
10:30 AM Datanory - GOLDCREST Production Ticket(ST) #11784 (Ticket Resolved): Goldcrest-- Hi, can help to check why this SO didn't upload to sales order approval?
Rashdan Hussin
10:29 AM Datanory - GOLDCREST Production Ticket(ST) #11784 (Support In Progress): Goldcrest-- Hi, can help to check why this SO didn't upload to sales order approval?
Rashdan Hussin
10:06 AM Datanory - SUNTORY Production Ticket(ST) #11796 (Ticket Resolved): KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
Hi team, we found this issue in mobile Good Return where once we edit the line item, the warehouse will become Null. ... Rashdan Hussin

23/05/2024

08:13 PM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
Hi rashdan
This one have not simulate completely due to time constraint
To do List:
have to check the photo i...
Muhammed Azhar Mohamed Maideen
11:55 AM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
select * from Txn_new_customer_attachment where filename like 'aaf4a2f8-5068-4223-b64f-662b0c07a19a.jpg'
select ...
Muhammed Azhar Mohamed Maideen
11:45 AM Datanory - SNEKKU Production Ticket(ST) #11779 (Support In Progress): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
Muhammed Azhar Mohamed Maideen
10:56 AM Datanory - SNEKKU Production Ticket(ST) #11779 (Pending Client Feedback): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
Muhammed Azhar Mohamed Maideen
10:56 AM Datanory - SNEKKU Production Ticket(ST) #11779 (Support In Progress): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
Already request user to upload database Muhammed Azhar Mohamed Maideen
09:17 AM Datanory - SNEKKU Production Ticket(ST) #11779 (Ticket Resolved): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
hi @Rashdan Hussin any update for photo unable upload issue? as MC7 upload shown this
please settle as fast as pos...
Rashdan Hussin
08:02 PM Datanory - SNEKKU Production Ticket(ST) #11780: Snekku- Hi @Azhar13 why like this ya
Hi rasdhan this ticket has to replicate the issue. Where has to set promotion same as production one to check either... Muhammed Azhar Mohamed Maideen
11:09 AM Datanory - SNEKKU Production Ticket(ST) #11780 (Ticket Resolved): Snekku- Hi @Azhar13 why like this ya
!WhatsApp%20Image%202024-05-23%20at%2011.08.05_893b2ffc.jpg!
!WhatsApp%20Image%202024-05-23%20at%2011.08.59_dfb8b95b...
Muhammed Azhar Mohamed Maideen
07:58 PM Datanory - SNEKKU Production Ticket(ST) #11782: Snekku- Hi @Azhar13 this paid, but still have, please assist
Hi rashdan That one has to verify the with shan you again on the root cause:
Hi lee wai the invoice *IN24/007515* ...
Muhammed Azhar Mohamed Maideen
02:22 PM Datanory - SNEKKU Production Ticket(ST) #11782 (Ticket Resolved): Snekku- Hi @Azhar13 this paid, but still have, please assist
!WhatsApp%20Image%202024-05-23%20at%2014.11.02_07ab2881.jpg!
!WhatsApp%20Image%202024-05-23%20at%2014.11.09_1f49f87a...
Muhammed Azhar Mohamed Maideen
07:37 PM Datanory - OROMEO Production Ticket(ST) #11790 (Ticket Resolved): OROMEO - assign all customers (15787) to user ID: 110001 (Admin)
Dear @Rashdan Hussin,
Kindly assist to assign all customers (15787) to user ID: 110001 (Admin). Ms Carmen will be ...
Rashdan Hussin
07:18 PM Datanory - GOLDCREST Production Ticket(ST) #11788 (Ticket Resolved): GOLDCREST - SO didn't upload to sales order approval
Hi, can help to check why this SO didn't upload to sales order approval?
salesman ady upload database u can check it
Rashdan Hussin
07:08 PM Datanory - SUNTORY Production Ticket(ST) #11773 (Ticket Resolved): KYMMSENG - check this good return error
Rashdan Hussin
03:02 PM Datanory - SUNTORY Production Ticket(ST) #11773 (Pending Client Verification): KYMMSENG - check this good return error
select * from txn_return_details x
left join txn_return_header h on x.return_id = h.return_id
left join produc...
Rashdan Hussin
02:45 PM Datanory - SUNTORY Production Ticket(ST) #11773 (Support In Progress): KYMMSENG - check this good return error
Rashdan Hussin
06:32 PM Datanory - GOLDCREST Production Ticket(ST) #11763 (Escalated to Level 3): GOLDCREST - didn't reflect to datonory SA report
Hi pls check, didn't reflect to datonory SA report INWWX001257-240520
CCWWX001287-240520
Hi pls check, Invoice and ...
Rashdan Hussin
01:57 PM Datanory - GOLDCREST Production Ticket(ST) #11763 (Pending Client Verification): GOLDCREST - didn't reflect to datonory SA report
Rashdan Hussin
11:31 AM Datanory - GOLDCREST Production Ticket(ST) #11763: GOLDCREST - didn't reflect to datonory SA report
select * from mst_area where org_id = 'goldcrest' and branch_id = 'a263d06e9a504ebe9f52a430f298b1ad'
select * from m...
Rashdan Hussin
10:05 AM Datanory - GOLDCREST Production Ticket(ST) #11763: GOLDCREST - didn't reflect to datonory SA report
!c7cddc4c-0ce9-4681-ad8a-f9c9b39cd331.jpg!
Rashdan Hussin
06:06 PM Datanory - GOLDCREST Production Ticket(ST) #11774: GOLDCREST - Collection didn't reflect to autocount and datanory
--Checking
select * from txn_mobile_collection_header where col_no = 'CCMCJ000359-240521'
select * from txn_mobile_...
Rashdan Hussin
04:58 PM Datanory - GOLDCREST Production Ticket(ST) #11784 (Ticket Resolved): Goldcrest-- Hi, can help to check why this SO didn't upload to sales order approval?
salesman ady upload database u can check it Muhammed Azhar Mohamed Maideen
03:05 PM Datanory - SUNTORY Production Ticket(ST) #11783 (Ticket Resolved): KYMMSENG - can't find the product code
can't find the product code above in system
!7f81c470-9ba8-4dbc-ae20-765575104edd.jpg!
!a47da63b-3bce-4e52-9e4c-...
Rashdan Hussin
01:51 PM Datanory - GOLDCREST Production Ticket(ST) #11764 (Ticket Resolved): GOLDCREST - Salesman inform me, he can't check out
Rashdan Hussin
01:50 PM Datanory - SUNTORY Production Ticket(ST) #11777 (Ticket Resolved): KYMMSENG - No have promotion list
Rashdan Hussin
11:43 AM Datanory - GOLDCREST Production Ticket(ST) #11781 (Support In Progress): Goldcrest- hi, this 2 acc still got showing at salesman mobile
select * from txn_credit_note_history_header_at where credit_note_no= 'CNMCJ000002-240322' order by at_date desc
sel...
Muhammed Azhar Mohamed Maideen
11:30 AM Datanory - GOLDCREST Production Ticket(ST) #11781 (Ticket Resolved): Goldcrest- hi, this 2 acc still got showing at salesman mobile
!WhatsApp%20Image%202024-05-23%20at%2010.13.48_e1303e15.jpg!
!WhatsApp%20Image%202024-05-23%20at%2010.13.48_f3807f36...
Muhammed Azhar Mohamed Maideen
10:00 AM Datanory - GOLDCREST Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
As I checked with shu ern the next release will be 30/5/2024 Muhammed Azhar Mohamed Maideen

22/05/2024

07:44 AM Datanory - GOLDCREST Production Ticket(ST) #11731: Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
follow up Muhammad Arif
07:43 AM Datanory - SNEKKU Production Ticket(ST) #11737 (Monitoring): Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05
Muhammad Arif
07:42 AM Datanory - SNEKKU Production Ticket(ST) #11761 (Escalated to Level 3): SNEKKU - receipt can add on details below?
payment receipt can add on details below?
- Cheque No : sales team key cheque no if payment by cheque, key cash if p...
Muhammad Arif
07:40 AM Datanory - GOLDCREST Production Ticket(ST) #11763: GOLDCREST - didn't reflect to datonory SA report
issue SA report:
1. branch tcw - should be under user tcw , but user WWX perform the txn, hence not match member id
...
Muhammad Arif
07:35 AM Datanory - GOLDCREST Production Ticket(ST) #11763 (Support In Progress): GOLDCREST - didn't reflect to datonory SA report
Muhammad Arif
06:39 PM Datanory - GOLDCREST Production Ticket(ST) #11774: GOLDCREST - Collection didn't reflect to autocount and datanory
Select ci.collection_invoices_id, Max(ci.collection_id), ci.invoice_id, '', Max(ihh.invoice_balance), Max(isnull(ci.p... Rashdan Hussin
06:38 PM Datanory - GOLDCREST Production Ticket(ST) #11774 (Support In Progress): GOLDCREST - Collection didn't reflect to autocount and datanory
select * from member where member_cd = 'mcj'
select * from txn_mobile_collection_header where col_no like '%CCMCJ0...
Rashdan Hussin
03:58 PM Datanory - GOLDCREST Production Ticket(ST) #11774 (Ticket Resolved): GOLDCREST - Collection didn't reflect to autocount and datanory
Hi pls check, Collection didn't reflect to autocount and datanory
CCMCJ000359-240521
CCMCJ000360-240521
!8cd8d1...
Rashdan Hussin
04:40 PM Datanory - SNEKKU Production Ticket(ST) #11692 (Ticket Resolved): SNEKKU - Some of the picture empty and half
Rashdan Hussin
04:29 PM Datanory - SUNTORY Production Ticket(ST) #11778 (Escalated to Level 3): KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
Rashdan Hussin
04:28 PM Datanory - SUNTORY Production Ticket(ST) #11778 (Support In Progress): KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
Rashdan Hussin
04:27 PM Datanory - SUNTORY Production Ticket(ST) #11778 (Pending Client Feedback): KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
Hi @Rashdan Hussin pls log another issue for CNY pack SKU when export to Distributor the qty invoice is not correct, ... Rashdan Hussin
04:23 PM Datanory - SUNTORY Production Ticket(ST) #11777 (Pending Client Verification): KYMMSENG - No have promotion list
select * from customer where customer_name like '%ONE GLORY ENTERPRISE%'
select * from product_item where item_code ...
Rashdan Hussin
04:18 PM Datanory - SUNTORY Production Ticket(ST) #11777 (Support In Progress): KYMMSENG - No have promotion list
Rashdan Hussin
04:17 PM Datanory - SUNTORY Production Ticket(ST) #11777 (Ticket Resolved): KYMMSENG - No have promotion list
No have promotion list
Rashdan Hussin
04:14 PM Datanory - DAILYFRESH Production Ticket(ST) #11776 (Ticket Resolved): DAILYFRESH - how at handheld have double cstmr name
select * from customer where customer_code = 'ASCS0755'
select * from customer_at where customer_code = 'ASCS0755'
...
Rashdan Hussin
04:11 PM Datanory - DAILYFRESH Production Ticket(ST) #11776 (Support In Progress): DAILYFRESH - how at handheld have double cstmr name
Rashdan Hussin
04:11 PM Datanory - DAILYFRESH Production Ticket(ST) #11776 (Ticket Resolved): DAILYFRESH - how at handheld have double cstmr name
Hi Technical, Can i know how at handheld have double cstmr name ya? AST17. Please advice
!90c63a68-4f1a-487b-b9c5-...
Rashdan Hussin
04:09 PM Datanory - DAILYFRESH Production Ticket(ST) #11775 (Ticket Resolved): DAILYFRESH - Sales Quantity By Item Report. Please assist.
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!94c290e7-3d81-4474-9720-ca479c017940.jpg!
the highlighted column can ...
Rashdan Hussin
04:01 PM Datanory - DAILYFRESH Production Ticket(ST) #11775 (Support In Progress): DAILYFRESH - Sales Quantity By Item Report. Please assist.
Rashdan Hussin
04:01 PM Datanory - DAILYFRESH Production Ticket(ST) #11775 (Ticket Resolved): DAILYFRESH - Sales Quantity By Item Report. Please assist.
Morning Technical team. Sales Quantity By Item Report. Please assist.
!0efa6dc9-0925-4ef8-9450-5df18d7e9f7d.jpg!
Rashdan Hussin
03:56 PM Datanory - SUNTORY Production Ticket(ST) #11773 (Ticket Resolved): KYMMSENG - check this good return error
@Cris Neoh MCC pls help me check this good return error
@Rashdan Hussin this is the return number, L1 should ask use...
Rashdan Hussin

21/05/2024

09:46 PM Datanory - GOLDCREST Production Ticket(ST) #11748 (Ticket Resolved): GOLDCREST - why already settled the payment, still showing in mobile?
Same issue as http://124.217.245.100:90/redmine/issues/11731 Rashdan Hussin
09:44 PM Datanory - GOLDCREST Production Ticket(ST) #11741 (Ticket Resolved): GOLDCREST - why already settled the payment, still showing in mobile?
Same issue as http://124.217.245.100:90/redmine/issues/11731 Rashdan Hussin
09:42 PM Datanory - GOLDCREST Production Ticket(ST) #11750 (Ticket Resolved): GOLDCREST - So how to solve it? For this customer 302K/346 no more outstanding
Rashdan Hussin
09:27 PM Datanory - SUNTORY Production Ticket(ST) #11770 (Ticket Resolved): KYMMSENG - Upload error
Rashdan Hussin
09:17 PM Datanory - SUNTORY Production Ticket(ST) #11770 (Support In Progress): KYMMSENG - Upload error
Rashdan Hussin
09:17 PM Datanory - SUNTORY Production Ticket(ST) #11770 (Ticket Resolved): KYMMSENG - Upload error
!70dd754e-7894-4c36-a327-1ecf8207ca6d.jpg!
User hit error when want to Upload.
Rashdan Hussin
09:14 PM Datanory - SUNTORY Production Ticket(ST) #11769 (Ticket Resolved): KYMMSENG - cant upload
Rashdan Hussin
09:07 PM Datanory - SUNTORY Production Ticket(ST) #11769 (Support In Progress): KYMMSENG - cant upload
Rashdan Hussin
09:07 PM Datanory - SUNTORY Production Ticket(ST) #11769 (Ticket Resolved): KYMMSENG - cant upload
cant upload
!fc3b20d2-5c9a-4ce3-8fe4-baea09649d20.jpg!
- all user cannot do Upload and Upload database.
Rashdan Hussin
04:15 PM Datanory - GOLDCREST Production Ticket(ST) #11764 (Pending Client Verification): GOLDCREST - Salesman inform me, he can't check out
Rashdan Hussin
04:12 PM Datanory - GOLDCREST Production Ticket(ST) #11764 (Support In Progress): GOLDCREST - Salesman inform me, he can't check out
Rashdan Hussin
10:48 AM Datanory - GOLDCREST Production Ticket(ST) #11764 (Ticket Resolved): GOLDCREST - Salesman inform me, he can't check out
Salesman inform me, he can't check out, then he do like this only can check out
!73588c13-94e2-468f-8a3b-be62588b3...
Rashdan Hussin
03:10 PM Datanory - DAILYFRESH Production Ticket(ST) #11766 (Escalated to Level 3): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
Rashdan Hussin
02:04 PM Datanory - DAILYFRESH Production Ticket(ST) #11766: DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
select * from approval_flow where org_id = 'A000003' and activity = 'Van Goods Request'
select * from approval_flow_...
Rashdan Hussin
11:38 AM Datanory - DAILYFRESH Production Ticket(ST) #11766 (Support In Progress): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
Based on checking, SRB07 was assigned to two branches, SRB and SHA. And there is approver for both branches.
VanGood...
Rashdan Hussin
11:37 AM Datanory - DAILYFRESH Production Ticket(ST) #11766 (Ticket Resolved): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
Hi Technical Team. For Van Goods Request Approval for SRB07 whose should be approve? SRB01 right? But this 2 days, th... Rashdan Hussin
02:57 PM Datanory - SNEKKU Production Ticket(ST) #11762 (Escalated to Level 3): SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
select * from member where member_cd = 'MC5'
select * from customer where customer_code = '10T09'
select * from t...
Rashdan Hussin
10:49 AM Datanory - SNEKKU Production Ticket(ST) #11762 (Support In Progress): SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
Rashdan Hussin
09:02 AM Datanory - SNEKKU Production Ticket(ST) #11762 (Ticket Resolved): SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
hi @Azhar MCC why last visit shown 20/05/24 for 10T09, user MC5? as last visit should be 07/05/24
!9ca139ae-f4d5-4...
Rashdan Hussin
10:56 AM Datanory - SNEKKU Production Ticket(ST) #11761 (Support In Progress): SNEKKU - receipt can add on details below?
in discussion with Lee Wei to get better expectations and explanation Muhammad Arif
08:58 AM Datanory - SNEKKU Production Ticket(ST) #11761 (Escalated to Level 3): SNEKKU - receipt can add on details below?
hi @Azhar MCC receipt can add on details below?
- Cheque No
- invoice and cn document Date
- original invoice and ...
Rashdan Hussin
10:45 AM Datanory - GOLDCREST Production Ticket(ST) #11763 (Ticket Resolved): GOLDCREST - didn't reflect to datonory SA report
Hi pls check, didn't reflect to datonory SA report INWWX001257-240520
CCWWX001287-240520
Rashdan Hussin
10:39 AM Datanory - GOLDCREST Production Ticket(ST) #11736 (Ticket Resolved): Goldcrest- Hi pls check, why didnt rounding up, unit price RM53.00
Muhammad Arif
10:37 AM Datanory - GOLDCREST Production Ticket(ST) #11731: Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
https://app.clickup.com/t/86epd0u9h Muhammad Arif
10:25 AM Datanory - GOLDCREST Production Ticket(ST) #11731 (Escalated to Level 3): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
Muhammad Arif
10:07 AM Datanory - SNEKKU Production Ticket(ST) #11758 (Ticket Resolved): SNEKKU - unable save, shown bank blank
Rashdan Hussin
 

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