Activity
From 15/05/2024 to 13/06/2024
13/06/2024
- 05:56 PM Datanory - SNEKKU Production Ticket(ST) #12010: Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
- Already asked Shu ern on this the root cause
- 05:45 PM Datanory - SNEKKU Production Ticket(ST) #12010: Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
- !WhatsApp%20Image%202024-06-13%20at%2017.46.14_bed43d7b.jpg!
select * from txn_invoice_history_header where invoic... - 09:12 AM Datanory - SNEKKU Production Ticket(ST) #12010 (Ticket Resolved): Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
- 05:54 PM Datanory - GOLDCREST Production Ticket(ST) #11956 (Pending Client Verification): GOLDCREST - collection 301U/012 didn't reflect to autocount
- 10:04 AM Datanory - GOLDCREST Production Ticket(ST) #11956: GOLDCREST - collection 301U/012 didn't reflect to autocount
- select * into DMS_Ecosystem_Backup_Table.dbo._txn_mobile_collection_header_13062024_
from DMS_EcoSystem.dbo.txn_mo... - 05:06 PM Datanory - GOLDCREST Production Ticket(ST) #12016 (Ticket Resolved): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan
- MCJ user is 28
!WhatsApp%20Image%202024-06-13%20at%2015.27.28_8afb0771.jpg!
!WhatsApp%20Image%202024-06-13%20at%201... - 04:24 PM Datanory - GOLDCREST Production Ticket(ST) #12014: Goldcrest- hi, can help to check why salesman ady key in collection but the unpaid columm still showing outstanding amount?
- select * from txn_invoice_history_header where invoice_no LIKE '%INJNL002102%'
select * from txn_mobile_collection_i... - 12:58 PM Datanory - GOLDCREST Production Ticket(ST) #12014 (Ticket Resolved): Goldcrest- hi, can help to check why salesman ady key in collection but the unpaid columm still showing outstanding amount?
- !WhatsApp%20Image%202024-06-13%20at%2009.54.29_ca2344e6.jpg!
- 02:53 PM Datanory - DAILYFRESH Production Ticket(ST) #12015 (Ticket Resolved): DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
- !WhatsApp%20Image%202024-06-13%20at%2014.43.55_b5c868a1.jpg!
!WhatsApp%20Image%202024-06-13%20at%2014.43.57_b0785ea7... - 02:37 PM Datanory - SNEKKU Production Ticket(ST) #12006: Snekku- hi @Azhar13 user ms7 check in out qty tally, but still shown pending transaction
- As we checked from our side there are some transaction is still in pending state
As I have conversation with @le... - 11:43 AM Datanory - GOLDCREST Production Ticket(ST) #12008 (Escalated to Level 3): GOLDCREST - Hi Azhar pls check for me, why different
- https://app.clickup.com/t/86epjz665
- 10:07 AM Datanory - GOLDCREST Production Ticket(ST) #12008 (Support In Progress): GOLDCREST - Hi Azhar pls check for me, why different
- exec sp_executesql N' select route_summary_id,
c.customer_id as CustomerID,
c.customer_code as CustomerCode ,
c.... - 11:07 AM Datanory - DAILYFRESH Production Ticket(ST) #12007: Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
- https://app.clickup.com/t/86epjz02c
- 10:47 AM Datanory - GOLDCREST Production Ticket(ST) #11954 (Pending Client Verification): GOLDCREST - mobile didn't show this inwwx000798-230412
12/06/2024
- 06:25 PM Datanory - GOLDCREST Production Ticket(ST) #12008 (Ticket Resolved): GOLDCREST - Hi Azhar pls check for me, why different
- !WhatsApp%20Image%202024-06-12%20at%2015.18.53_af924f32.jpg!
!WhatsApp%20Image%202024-06-12%20at%2015.18.39_4c22463b... - 05:32 PM Datanory - DAILYFRESH Production Ticket(ST) #12007 (Escalated to Level 3): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
- 05:23 PM Datanory - DAILYFRESH Production Ticket(ST) #12007 (Support In Progress): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
- 04:10 PM Datanory - DAILYFRESH Production Ticket(ST) #12007 (Ticket Resolved): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
- !WhatsApp%20Image%202024-06-12%20at%2011.12.57_cf04cdaf.jpg!
- 05:16 PM Datanory - NIBOU Production Ticket(ST) #11998 (Ticket Resolved): Nibou- hi afternoon. i found problem when upload photo taking.
- 11:06 AM Datanory - NIBOU Production Ticket(ST) #11998 (Pending Client Verification): Nibou- hi afternoon. i found problem when upload photo taking.
- 11:05 AM Datanory - NIBOU Production Ticket(ST) #11998 (Support In Progress): Nibou- hi afternoon. i found problem when upload photo taking.
- 04:11 PM Datanory - SUNTORY Production Ticket(ST) #12002 (Pending Client Feedback): Hi team, user mentioned that when salesman upload sales order from tablet, there are 8 items.
- 04:11 PM Datanory - SUNTORY Production Ticket(ST) #12002 (Support In Progress): Hi team, user mentioned that when salesman upload sales order from tablet, there are 8 items.
- Hi Joe, kindly help to check with user the step for this one
- 09:07 AM Datanory - SUNTORY Production Ticket(ST) #12002 (Ticket Resolved): Hi team, user mentioned that when salesman upload sales order from tablet, there are 8 items.
- !1.jpg!
before upload
!2.jpg!
!3.jpg!
After upload
[7:04 pm, 11/06/2024] Mcc Joe: Hi team, user mentioned th... - 04:10 PM Datanory - SUNTORY Production Ticket(ST) #11990 (Pending Client Verification): Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
- 04:09 PM Datanory - SUNTORY Production Ticket(ST) #11990 (Support In Progress): Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
- 04:04 PM Datanory - SNEKKU Production Ticket(ST) #11992 (Ticket Resolved): sNEKKU- hi @Azhar13 why SOMS6000631-240610 unable approve?
- 03:34 PM Datanory - SNEKKU Production Ticket(ST) #12006 (Ticket Resolved): Snekku- hi @Azhar13 user ms7 check in out qty tally, but still shown pending transaction
- 01:48 PM Datanory - NIBOU Production Ticket(ST) #11985 (Escalate to 2nd Level Support): NIBOU - Stock count history report keep on loading and no details show out
- 01:47 PM Datanory - NIBOU Production Ticket(ST) #11985 (Support In Progress): NIBOU - Stock count history report keep on loading and no details show out
- hi arif as we check from our side the report is not displays due to performance issue. as we check from our side, the...
- 09:03 AM Datanory - SUNTORY Production Ticket(ST) #11994 (Support In Progress): HI Support team, please log this issue as Kymm Seng user report found decimal point on Inventory module
11/06/2024
- 06:42 PM Datanory - GOLDCREST Production Ticket(ST) #11956 (Pending Client Feedback): GOLDCREST - collection 301U/012 didn't reflect to autocount
- 06:39 PM Datanory - NIBOU Production Ticket(ST) #11998: Nibou- hi afternoon. i found problem when upload photo taking.
- .0 and .2 having this issue
as we check in the sync mobile token user using this 3.2.22.1
as arif simulate th... - 05:35 PM Datanory - NIBOU Production Ticket(ST) #11998 (Ticket Resolved): Nibou- hi afternoon. i found problem when upload photo taking.
- !WhatsApp%20Image%202024-06-11%20at%2017.14.11_cbf6572e.jpg!
please help me. - 06:30 PM Datanory - SUNTORY Production Ticket(ST) #11990: Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
- --in di_table got promotion_ id
select * from di_mobile_txn_sales_orders where sales_orders_id= 'f2892860-81bb-45... - 06:29 PM Datanory - SUNTORY Production Ticket(ST) #11990: Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
- hi @~Cris Neoh , Based on our checking from our side, we notice that all the setup for this promotion related tot t...
- 10:37 AM Datanory - SUNTORY Production Ticket(ST) #11990: Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
- Waiting for user upload database
- 02:46 PM Datanory - SNEKKU Production Ticket(ST) #11995 (Ticket Resolved): Snekku - hi @Azhar13 jump collection number again CCMC9000018 / 20 CCME5000008 / 10 CCMN5000036 / 38
- 02:34 PM Datanory - SUNTORY Production Ticket(ST) #11994 (Pending Client Feedback): HI Support team, please log this issue as Kymm Seng user report found decimal point on Inventory module
- !a5eac8cc-06c3-4a66-912b-87730562a524.jpg!
- 02:23 PM Datanory - OROMEO Production Ticket(ST) #11894 (Ticket Resolved): OROMEO - New version?
- 02:22 PM Datanory - SNEKKU Production Ticket(ST) #11886 (Ticket Resolved): Snekku - Hi @Azhar13 Why unable check in out?
- 02:20 PM Datanory - SNEKKU Production Ticket(ST) #11992 (Pending Client Verification): sNEKKU- hi @Azhar13 why SOMS6000631-240610 unable approve?
- 02:18 PM Datanory - SNEKKU Production Ticket(ST) #11992 (Support In Progress): sNEKKU- hi @Azhar13 why SOMS6000631-240610 unable approve?
- !WhatsApp%20Image%202024-06-11%20at%2012.19.42_2e1bfc6f.jpg!
- 10:37 AM Datanory - SNEKKU Production Ticket(ST) #11992 (Ticket Resolved): sNEKKU- hi @Azhar13 why SOMS6000631-240610 unable approve?
- 02:18 PM Datanory - SNEKKU Production Ticket(ST) #11685 (Pending Client Verification): SNEKKU - Hi @Azhar13 Unable upload photo, please assist
- 09:09 AM Datanory - SNEKKU Production Ticket(ST) #11957 (Ticket Resolved): Snekku- hi @~Jann Yap, DN still not in apps ya
10/06/2024
- 06:51 PM Datanory - SUNTORY Production Ticket(ST) #11973: KYMMSENG - cannot create customer
- For create new customer issue, joe already test in production and got no issue anymore. He will verify with elaine re...
- 06:49 PM Datanory - SUNTORY Production Ticket(ST) #11963 (Ticket Resolved): KYMMSENG - today header and detail amount no tally
- [18:46, 10/06/2024] Rashdan Hussin: Hi team, boon already turned off the rounding at organization setup for kymmseng
... - 06:20 PM Datanory - SNEKKU Production Ticket(ST) #11957 (Support In Progress): Snekku- hi @~Jann Yap, DN still not in apps ya
- 06:19 PM Datanory - GOLDCREST Production Ticket(ST) #11882 (Monitoring): GOLDCREST - Hi pls check, double inv no in mobile
- 06:18 PM Datanory - GOLDCREST Production Ticket(ST) #11882 (Support In Progress): GOLDCREST - Hi pls check, double inv no in mobile
- 06:15 PM Datanory - SNEKKU Production Ticket(ST) #11921: Snekku- hi @Azhar13 datanory got discount, but in mysoft not, please assist, thanks
- - Shanyou and jann said will try to finish and deploy by tomorrow, tuesday
- 06:08 PM Datanory - SNEKKU Production Ticket(ST) #11880 (Ticket Resolved): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist
- Shuern:
@Arif Ibrahim This issue is caused by the patched status is in lower case 'cancelled' while the valid status... - 06:07 PM Datanory - SNEKKU Production Ticket(ST) #11880 (Pending Client Verification): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist
- 06:01 PM Datanory - SUNTORY Production Ticket(ST) #11990 (Ticket Resolved): Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
- 03:37 PM Datanory - NIBOU Production Ticket(ST) #11985 (Ticket Resolved): NIBOU - Stock count history report keep on loading and no details show out
- Can help to check for Nibou production Stock count history report keep on loading and no details show out.
Login det... - 03:32 PM Datanory - SNEKKU Production Ticket(ST) #11912 (Ticket Resolved): Snekku- Hi morning, kindly check as customer code 3H can not issue SO under create Doc or normal process, pls help to check . user MS1
- 03:29 PM Datanory - SNEKKU Production Ticket(ST) #11712 (Ticket Resolved): hi @Azhar13 again, already deduct previously, but still shown in collection
- 03:28 PM Datanory - SNEKKU Production Ticket(ST) #11712 (Pending Client Verification): hi @Azhar13 again, already deduct previously, but still shown in collection
- 03:13 PM Datanory - SUNTORY Production Ticket(ST) #11970 (Ticket Resolved): KYMMSENG - No promotion list
- 03:01 PM Datanory - SUNTORY Production Ticket(ST) #11975 (Ticket Resolved): 30165936 this customer no have product list
- 02:51 PM Datanory - SUNTORY Production Ticket(ST) #11972 (Ticket Resolved): KYMMSENG - customer is created manually in web but today it is missing
- 11:20 AM Datanory - OROMEO Production Ticket(ST) #11980 (Ticket Resolved): OROMEO - Import Customer Master, Merchandiser
- Hi Rashdan,
Please refer to the attached file & Seek for your assistance to import into Datanory.
1. Revis... - 10:04 AM Datanory - SNEKKU Production Ticket(ST) #11977 (Escalated to Level 3): Snekku- Display collection amount ( exclude the Credit Note amount)
- https://app.clickup.com/t/86epheb7t
- 10:03 AM Datanory - SNEKKU Production Ticket(ST) #11977 (Support In Progress): Snekku- Display collection amount ( exclude the Credit Note amount)
- Hi @~Leewei , Total amount displayed in collection module is referring to the total collection amount. the total col...
- 10:02 AM Datanory - SNEKKU Production Ticket(ST) #11977 (Ticket Resolved): Snekku- Display collection amount ( exclude the Credit Note amount)
- 09:41 AM Datanory - GOLDCREST Production Ticket(ST) #11940: Hi pls check, why stock 250ml Boboi boy lychee negative?
- As I checked today there is negative value in that particular product
09/06/2024
- 10:03 PM Datanory - SUNTORY Production Ticket(ST) #11963: KYMMSENG - today header and detail amount no tally
- currently details is correct. Joe already requested user to follow details amount.
Plan: Joe will request datanory t... - 01:05 PM Datanory - SUNTORY Production Ticket(ST) #11963 (Pending Client Verification): KYMMSENG - today header and detail amount no tally
select 850.50
+ 1540.85
+ 33.30
+ 350.75
+ 1030.55
+ 137.95
+ 850.50
SELECT * FROM
(
select h.invoice...- 02:29 PM Datanory - SUNTORY Production Ticket(ST) #11936 (Ticket Resolved): @Mcc Cris pls help to check upload error
- 02:28 PM Datanory - SUNTORY Production Ticket(ST) #11938 (Ticket Resolved): @Mcc Cris pls help me check balance warehouse inventory. The qty available show 0 for all product brand
- 02:27 PM Production Ticket(ST) #11385 (Ticket Resolved): Product Data Import Issues
- 02:24 PM Datanory - SUNTORY Production Ticket(ST) #11947 (Ticket Resolved): Suntory- Hi Team, user did customer import to import 3 customers but only 1 customer is successfully imported.
- 01:09 PM Datanory - SUNTORY Production Ticket(ST) #11947 (Pending Client Verification): Suntory- Hi Team, user did customer import to import 3 customers but only 1 customer is successfully imported.
- 01:06 PM Datanory - SUNTORY Production Ticket(ST) #11947 (Escalated to Level 3): Suntory- Hi Team, user did customer import to import 3 customers but only 1 customer is successfully imported.
- 01:05 PM Datanory - SUNTORY Production Ticket(ST) #11947 (Support In Progress): Suntory- Hi Team, user did customer import to import 3 customers but only 1 customer is successfully imported.
- 02:23 PM Datanory - OROMEO Production Ticket(ST) #11922 (Pending Client Feedback): Oromeo- This user still have issue not able upload transaction
- Ok let me check with her
- 02:15 PM Datanory - SNEKKU Production Ticket(ST) #11926 (Ticket Resolved): Snekku- hi @Azhar13 why 1M001_19 under ME8, but ME3 can check in?
- 02:14 PM Datanory - DAILYFRESH Production Ticket(ST) #11927: Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
- Hi @~NanaAzira , may i get an update?
- 02:12 PM Datanory - OROMEO Production Ticket(ST) #11887 (Ticket Resolved): Oromeo- @Rashdan Hussin MCC @Arif Ibrahim MCC Please assist as this user have error while upload in mobile.
- 02:11 PM Datanory - SNEKKU Production Ticket(ST) #11833 (Ticket Resolved): SNEKKU - invoice sales based on invoice only? As not tally with mysoft
- 02:09 PM Datanory - GOLDCREST Production Ticket(ST) #11817 (Ticket Resolved): Hi pls help me to delete this 2 item, I think Daphne use for testing trial transaction
- 02:09 PM Datanory - PRIMAASIA Production Ticket(ST) #11818 (Ticket Resolved): Hi Support Team. Kindly assist on this. Our salesman can't find his outlet in Datanory Apps.
- 02:07 PM Datanory - GOLDCREST Production Ticket(ST) #11801 (Ticket Resolved): GOLDCREST - salesman activity report 23/5 why didn't come out anything?
- 02:06 PM Production Ticket(ST) #11384 (Ticket Resolved): Customer Data Import Issues
- 01:29 PM Datanory - SUNTORY Production Ticket(ST) #11975 (Pending Client Verification): 30165936 this customer no have product list
- 01:28 PM Datanory - SUNTORY Production Ticket(ST) #11975 (Support In Progress): 30165936 this customer no have product list
- 01:26 PM Datanory - SUNTORY Production Ticket(ST) #11975 (Ticket Resolved): 30165936 this customer no have product list
- 01:25 PM Datanory - SUNTORY Production Ticket(ST) #11974 (Pending Client Feedback): KYMMSENG - In tap don't have buy 1 ctn - 5% offer
- @~Jess Liew / @~YNWA kindly help to provide the promotion name
- 01:23 PM Datanory - SUNTORY Production Ticket(ST) #11974 (Support In Progress): KYMMSENG - In tap don't have buy 1 ctn - 5% offer
- 01:22 PM Datanory - SUNTORY Production Ticket(ST) #11974 (Ticket Resolved): KYMMSENG - In tap don't have buy 1 ctn - 5% offer
- 01:18 PM Datanory - SUNTORY Production Ticket(ST) #11971 (Pending Client Feedback): KYMMSENG - Bec 14+1 Promotion no same with bulletin
- bulletin promo issue - request Jim / Jess to check
- 01:18 PM Datanory - SUNTORY Production Ticket(ST) #11971 (Support In Progress): KYMMSENG - Bec 14+1 Promotion no same with bulletin
- 01:11 PM Datanory - SUNTORY Production Ticket(ST) #11973 (Escalated to Level 3): KYMMSENG - cannot create customer
- customer creation not function - (as tested, currently trial is working fine. plan to move customer creation from tri...
- 12:58 PM Datanory - SUNTORY Production Ticket(ST) #11973 (Support In Progress): KYMMSENG - cannot create customer
- customer creation not function - (as tested, currently trial is working fine. plan to move customer creation from tri...
- 01:10 PM Datanory - SUNTORY Production Ticket(ST) #11958 (Pending Client Verification): Kymmseng- Hi Team, need help import these customer into DMS for Kymm Seng as user encounter issue with Customer Import module (reported yesterday)
- 01:09 PM Datanory - SUNTORY Production Ticket(ST) #11958 (Support In Progress): Kymmseng- Hi Team, need help import these customer into DMS for Kymm Seng as user encounter issue with Customer Import module (reported yesterday)
- 01:01 PM Datanory - SUNTORY Production Ticket(ST) #11972 (Pending Client Verification): KYMMSENG - customer is created manually in web but today it is missing
- 12:57 PM Datanory - SUNTORY Production Ticket(ST) #11970 (Pending Client Verification): KYMMSENG - No promotion list
08/06/2024
- 07:26 PM Datanory - SUNTORY Production Ticket(ST) #11973 (Ticket Resolved): KYMMSENG - cannot create customer
- Hi team, user mentioned cannot create customer, can check on this first?
- 07:17 PM Datanory - SUNTORY Production Ticket(ST) #11972 (Support In Progress): KYMMSENG - customer is created manually in web but today it is missing
- select * from customer where customer_name like '%solehah binti omar%'
select * from customer_at where customer_name... - 07:09 PM Datanory - SUNTORY Production Ticket(ST) #11972 (Ticket Resolved): KYMMSENG - customer is created manually in web but today it is missing
- Hi Team, kymm seng report last week this customer is created manually in web but today it is missing. Please help to ...
- 07:02 PM Datanory - SUNTORY Production Ticket(ST) #11971 (Ticket Resolved): KYMMSENG - Bec 14+1 Promotion no same with bulletin
- Bec 14+1 Promotion no same with bulletin
!3a7c0844-1187-47a5-8dc8-caf3429dba94.jpg!
- 06:56 PM Datanory - SUNTORY Production Ticket(ST) #11970 (Support In Progress): KYMMSENG - No promotion list
- select * from customer where customer_name like '%QNSA IKHLAS ENTERPRISE%'
--have two customer code
--user report f... - 06:49 PM Datanory - SUNTORY Production Ticket(ST) #11970 (Ticket Resolved): KYMMSENG - No promotion list
- 30168010 - QNSA IKHLAS ENTERPRISE
No promotion list
!36b22a4f-2651-4644-9875-c2ebc37eb6c7.jpg!
- 06:39 PM Datanory - SUNTORY Production Ticket(ST) #11963 (Support In Progress): KYMMSENG - today header and detail amount no tally
- select * from txn_invoice_history_header where invoice_no = 'INKSMS001218-240607'
--850.50
select * from txn_invo... - 12:29 PM Datanory - GOLDCREST Production Ticket(ST) #11956 (Support In Progress): GOLDCREST - collection 301U/012 didn't reflect to autocount
- select * from txn_mobile_collection_header where col_no = 'CCJNL001853-240606'
select * from txn_mobile_collection... - 11:20 AM Datanory - GOLDCREST Production Ticket(ST) #11954 (Support In Progress): GOLDCREST - mobile didn't show this inwwx000798-230412
- select * from txn_invoice_history_header where invoice_no = 'inwwx000798-240412'
select * from txn_invoice_history_h... - 09:24 AM Datanory - OROMEO Production Ticket(ST) #11969 (Pending Client Verification): OROMEO - Transaction error for user 120001
- 09:22 AM Datanory - OROMEO Production Ticket(ST) #11969 (Support In Progress): OROMEO - Transaction error for user 120001
- 09:22 AM Datanory - OROMEO Production Ticket(ST) #11969 (Ticket Resolved): OROMEO - Transaction error for user 120001
- Transaction error for user 120001
!00bcaf95-f1b2-4432-8f12-c75026bebc30.jpg!
07/06/2024
- 06:41 PM Datanory - SUNTORY Production Ticket(ST) #11963 (Ticket Resolved): KYMMSENG - today header and detail amount no tally
- !WhatsApp%20Image%202024-06-07%20at%2018.40.13_3e08566a.jpg!
!WhatsApp%20Image%202024-06-07%20at%2018.40.13_fce8a944... - 06:03 PM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- https://app.clickup.com/t/86epfmz05
- 05:50 PM Datanory - GOLDCREST Production Ticket(ST) #11940: Hi pls check, why stock 250ml Boboi boy lychee negative?
- select a.eod_date,b.eod_date,a.product_id, a.stock_balance_qty,b.opening_qty from txn_mobile_eod a
inner join txn_m... - 03:35 PM Datanory - GOLDCREST Production Ticket(ST) #11954: GOLDCREST - mobile didn't show this inwwx000798-230412
* -- This is the customer reported that this particular invoice is not shown in the mobile
select * from txn_inv...- 09:30 AM Datanory - GOLDCREST Production Ticket(ST) #11954 (Ticket Resolved): GOLDCREST - mobile didn't show this inwwx000798-230412
- !WhatsApp%20Image%202024-06-07%20at%2009.28.39_4bc993b9.jpg!
!WhatsApp%20Image%202024-06-07%20at%2009.28.23_899bd6f1... - 02:57 PM Datanory - SUNTORY Production Ticket(ST) #11958 (Ticket Resolved): Kymmseng- Hi Team, need help import these customer into DMS for Kymm Seng as user encounter issue with Customer Import module (reported yesterday)
- 02:18 PM Datanory - GOLDCREST Production Ticket(ST) #11944 (Ticket Resolved): Goldcrest- Hi, can help to add user code BRY to route planning?
- 12:34 PM Datanory - SUNTORY Production Ticket(ST) #11953 (Ticket Resolved): Suntory- Morning team, user report missing promotion on both SO and invoice after SO approved, please help to check all the 6th June order and I'm getting user to provide 1 SO as sample
- 12:32 PM Datanory - SUNTORY Production Ticket(ST) #11953 (Support In Progress): Suntory- Morning team, user report missing promotion on both SO and invoice after SO approved, please help to check all the 6th June order and I'm getting user to provide 1 SO as sample
- 11:44 AM Datanory - SUNTORY Production Ticket(ST) #11953: Suntory- Morning team, user report missing promotion on both SO and invoice after SO approved, please help to check all the 6th June order and I'm getting user to provide 1 SO as sample
- Hi arif as we check from our side this report has been resolved previously but this is keep repeating again. develope...
- 09:16 AM Datanory - SUNTORY Production Ticket(ST) #11953 (Ticket Resolved): Suntory- Morning team, user report missing promotion on both SO and invoice after SO approved, please help to check all the 6th June order and I'm getting user to provide 1 SO as sample
- @Rashdan Hussin MCC please log issue
The issue is SR05 based on user feedback - 12:02 PM Datanory - SNEKKU Production Ticket(ST) #11957 (Ticket Resolved): Snekku- hi @~Jann Yap, DN still not in apps ya
- !WhatsApp%20Image%202024-06-07%20at%2010.50.06_2f53d37f.jpg!
!WhatsApp%20Image%202024-06-07%20at%2010.50.18_75cf1107... - 11:49 AM Datanory - GOLDCREST Production Ticket(ST) #11956 (Ticket Resolved): GOLDCREST - collection 301U/012 didn't reflect to autocount
- !WhatsApp%20Image%202024-06-07%20at%2010.34.09_939c710a.jpg!
- 09:06 AM Datanory - SNEKKU Production Ticket(ST) #11912 (Pending Client Verification): Snekku- Hi morning, kindly check as customer code 3H can not issue SO under create Doc or normal process, pls help to check . user MS1
06/06/2024
- 06:33 PM Datanory - OROMEO Production Ticket(ST) #11894 (Pending Client Verification): OROMEO - New version?
- 06:29 PM Datanory - SUNTORY Production Ticket(ST) #11947 (Ticket Resolved): Suntory- Hi Team, user did customer import to import 3 customers but only 1 customer is successfully imported.
- Hi Team, user did customer import to import 3 customers but only 1 customer is successfully imported.
Validation s... - 06:21 PM Datanory - GOLDCREST Production Ticket(ST) #11944 (Pending Client Feedback): Goldcrest- Hi, can help to add user code BRY to route planning?
- 1) go to web_spMstRouteSummaryMasterDataRetriveList --> sp
2) select member_cd,* from mst_sales_team_member a
le... - 06:16 PM Datanory - GOLDCREST Production Ticket(ST) #11944 (Support In Progress): Goldcrest- Hi, can help to add user code BRY to route planning?
- 06:16 PM Datanory - GOLDCREST Production Ticket(ST) #11944 (Ticket Resolved): Goldcrest- Hi, can help to add user code BRY to route planning?
- !WhatsApp%20Image%202024-06-06%20at%2016.29.43_f0b8ca56.jpg!
- 05:01 PM Datanory - SNEKKU Production Ticket(ST) #11886 (Pending Client Verification): Snekku - Hi @Azhar13 Why unable check in out?
- 03:02 PM Datanory - SNEKKU Production Ticket(ST) #11926 (Pending Client Verification): Snekku- hi @Azhar13 why 1M001_19 under ME8, but ME3 can check in?
- 03:01 PM Datanory - SNEKKU Production Ticket(ST) #11926 (Support In Progress): Snekku- hi @Azhar13 why 1M001_19 under ME8, but ME3 can check in?
- 02:55 PM Datanory - GOLDCREST Production Ticket(ST) #11940 (Ticket Resolved): Hi pls check, why stock 250ml Boboi boy lychee negative?
- !2.jpg!
!1.jpg!
- 02:03 PM Datanory - OROMEO Production Ticket(ST) #11922 (Escalated to Level 3): Oromeo- This user still have issue not able upload transaction
- 11:47 AM Datanory - OROMEO Production Ticket(ST) #11922 (Support In Progress): Oromeo- This user still have issue not able upload transaction
- 02:02 PM Datanory - SNEKKU Production Ticket(ST) #11921 (Escalated to Level 3): Snekku- hi @Azhar13 datanory got discount, but in mysoft not, please assist, thanks
- 10:50 AM Datanory - SNEKKU Production Ticket(ST) #11921 (Support In Progress): Snekku- hi @Azhar13 datanory got discount, but in mysoft not, please assist, thanks
- https://app.clickup.com/t/86ephbn1y
- 11:47 AM Datanory - DAILYFRESH Production Ticket(ST) #11927 (Pending Client Verification): Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
- 11:33 AM Datanory - DAILYFRESH Production Ticket(ST) #11927 (Support In Progress): Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
- 10:31 AM Datanory - SUNTORY Production Ticket(ST) #11938 (Pending Client Verification): @Mcc Cris pls help me check balance warehouse inventory. The qty available show 0 for all product brand
- 10:29 AM Datanory - SUNTORY Production Ticket(ST) #11938 (Support In Progress): @Mcc Cris pls help me check balance warehouse inventory. The qty available show 0 for all product brand
- 10:29 AM Datanory - SUNTORY Production Ticket(ST) #11938 (Ticket Resolved): @Mcc Cris pls help me check balance warehouse inventory. The qty available show 0 for all product brand
- @Mcc Cris pls help me check balance warehouse inventory. The qty available show 0 for all product brand.
And bal for... - 10:22 AM Datanory - SUNTORY Production Ticket(ST) #11936 (Pending Client Verification): @Mcc Cris pls help to check upload error
- 10:20 AM Datanory - SUNTORY Production Ticket(ST) #11936 (Support In Progress): @Mcc Cris pls help to check upload error
- 10:20 AM Datanory - SUNTORY Production Ticket(ST) #11936 (Ticket Resolved): @Mcc Cris pls help to check upload error
- !suntory%201.jpg!
05/06/2024
- 07:02 PM Datanory - SUNTORY Production Ticket(ST) #11918 (Escalated to Level 3): KYMMSENG - face to same issue, missing disc amount
- - Need to get update from tech team
- 06:53 PM Datanory - SUNTORY Production Ticket(ST) #11932 (Escalated to Level 3): KYMMSENG - the decimal place need to show 4
- currently the fix is at mobile uat and requires new mobile release, for temporary fix, will recalculate the mprice fr...
- 06:52 PM Datanory - SUNTORY Production Ticket(ST) #11932 (Support In Progress): KYMMSENG - the decimal place need to show 4
- 06:47 PM Datanory - SUNTORY Production Ticket(ST) #11932 (Ticket Resolved): KYMMSENG - the decimal place need to show 4
- 14006919
14006931
14007266
14007271
14008192
14008193
14008402
14008403
code above if can the decimal place n... - 06:42 PM Datanory - OROMEO Production Ticket(ST) #11922: Oromeo- This user still have issue not able upload transaction
- https://app.clickup.com/t/86epg0y4f
- 06:08 PM Datanory - OROMEO Production Ticket(ST) #11922: Oromeo- This user still have issue not able upload transaction
-
!WhatsApp%20Image%202024-06-05%20at%2014.53.45_4a6c0f2c.jpg!
Hi arif
As I checked with this is due to Item g... - 10:00 AM Datanory - OROMEO Production Ticket(ST) #11922: Oromeo- This user still have issue not able upload transaction
- 2 user have problem
120001
120002 - 10:00 AM Datanory - OROMEO Production Ticket(ST) #11922 (Ticket Resolved): Oromeo- This user still have issue not able upload transaction
- !WhatsApp%20Image%202024-06-05%20at%2009.32.35_1849f543.jpg!
!WhatsApp%20Image%202024-06-05%20at%2009.37.34_63a7ccfc... - 06:42 PM Datanory - SUNTORY Production Ticket(ST) #11920 (Ticket Resolved): KYMMSENG - good return error
- !d6612ab0-46b9-4d79-9faf-cde5e0994f67.jpg!
- 06:39 PM Datanory - SUNTORY Production Ticket(ST) #11920 (Support In Progress): KYMMSENG - good return error
- 06:38 PM Datanory - GOLDCREST Production Ticket(ST) #11902 (Ticket Resolved): GOLDCREST - K/332 not in this route, I want to unstick, can't do it
- 06:19 PM Datanory - DAILYFRESH Production Ticket(ST) #11927 (Ticket Resolved): Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
- !WhatsApp%20Image%202024-06-01%20at%2021.58.22_8ebbaa96.jpg!
- 06:14 PM Datanory - SNEKKU Production Ticket(ST) #11926 (Ticket Resolved): Snekku- hi @Azhar13 why 1M001_19 under ME8, but ME3 can check in?
- !WhatsApp%20Image%202024-06-05%20at%2017.52.52_6236bb91.jpg!
- 04:29 PM Datanory - SNEKKU Production Ticket(ST) #11921: Snekku- hi @Azhar13 datanory got discount, but in mysoft not, please assist, thanks
- Datanory:
select * from txn_sales_order_header where order_no= 'SOMS1000405-240605'
select * from txn_sales_order_... - 09:49 AM Datanory - SNEKKU Production Ticket(ST) #11921 (Ticket Resolved): Snekku- hi @Azhar13 datanory got discount, but in mysoft not, please assist, thanks
- !WhatsApp%20Image%202024-06-05%20at%2009.05.30_8d9d6039.jpg!
- 03:52 PM Datanory - SNEKKU Production Ticket(ST) #11916 (Ticket Resolved): Snekku- Hi @Azhar13 why collection number CCMS0... 7 less 1 zero?
- 03:48 PM Datanory - SNEKKU Production Ticket(ST) #11916 (Support In Progress): Snekku- Hi @Azhar13 why collection number CCMS0... 7 less 1 zero?
- 02:31 PM Datanory - SNEKKU Production Ticket(ST) #11916: Snekku- Hi @Azhar13 why collection number CCMS0... 7 less 1 zero?
- I f found that we this particular collection is not found in the mobile database.
in the at table also there was n... - 02:16 PM Datanory - SNEKKU Production Ticket(ST) #11884 (Ticket Resolved): Snekku- hi @Azhar13 why same CN appear 2 time ya
- 11:04 AM Datanory - SNEKKU Production Ticket(ST) #11884 (Pending Client Verification): Snekku- hi @Azhar13 why same CN appear 2 time ya
- 09:51 AM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- !WhatsApp%20Image%202024-06-05%20at%2009.16.18_803af9a2.jpg!
example: 0T001_54
please solve it, as sales team alm...
04/06/2024
- 06:53 PM Datanory - SUNTORY Production Ticket(ST) #11920 (Ticket Resolved): KYMMSENG - good return error
- good return error
refer to this no. GRKSMS000012-240604
Another issue reported during Good Return Approval @Rashdan... - 06:42 PM Datanory - SUNTORY Production Ticket(ST) #11918 (Support In Progress): KYMMSENG - face to same issue, missing disc amount
- --//-----------------------------------------check invoices that having promo issues --------------------------------...
- 06:41 PM Datanory - SUNTORY Production Ticket(ST) #11918 (Ticket Resolved): KYMMSENG - face to same issue, missing disc amount
- face to same issue, missing disc amount
Hi @Arif MCC @Rashdan Hussin the same issue happened for these yesterday inv... - 06:38 PM Datanory - SNEKKU Production Ticket(ST) #11892 (Ticket Resolved): SNEKKU - why got negative ya
- 11:14 AM Datanory - SNEKKU Production Ticket(ST) #11892 (Pending Client Verification): SNEKKU - why got negative ya
- 06:38 PM Datanory - SNEKKU Production Ticket(ST) #11909 (Ticket Resolved): SNEKKU - call report which customer not yet get photo and location
- 12:26 PM Datanory - SNEKKU Production Ticket(ST) #11909 (Pending Client Verification): SNEKKU - call report which customer not yet get photo and location
- Select customer_code, customer_name, 'Did not have photo' as Photo_status
from customer where org_id ='snekku' and ... - 12:24 PM Datanory - SNEKKU Production Ticket(ST) #11909 (Support In Progress): SNEKKU - call report which customer not yet get photo and location
- 06:37 PM Datanory - SUNTORY Production Ticket(ST) #11643 (Ticket Resolved): SUNTORY - block certain URL in android enterprise
- - Bernice already verify that user can only browse kymmseng erp in mozila firefox.
- 06:32 PM Datanory - GOLDCREST Production Ticket(ST) #11882 (Pending Client Verification): GOLDCREST - Hi pls check, double inv no in mobile
- select * from member where member_cd = 'wwx'
select * from txn_invoice_history_header where invoice_no like '%INWW... - 06:15 PM Datanory - SNEKKU Production Ticket(ST) #11916: Snekku- Hi @Azhar13 why collection number CCMS0... 7 less 1 zero?
SELECT * FROM txn_mobile_collection_header where col_no like '%CCMS000007-240604%'
SELECT * FROM txn_mobile_collec...- 03:54 PM Datanory - SNEKKU Production Ticket(ST) #11916 (Ticket Resolved): Snekku- Hi @Azhar13 why collection number CCMS0... 7 less 1 zero?
- !WhatsApp%20Image%202024-06-04%20at%2013.04.42_b2523a83.jpg!
- 05:30 PM Datanory - GOLDCREST Production Ticket(ST) #11902 (Pending Client Verification): GOLDCREST - K/332 not in this route, I want to unstick, can't do it
- 04:35 PM Datanory - GOLDCREST Production Ticket(ST) #11901: GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
- https://app.clickup.com/t/86epgtvzr
- 04:32 PM Datanory - GOLDCREST Production Ticket(ST) #11901 (Escalated to Level 3): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
- 04:31 PM Datanory - GOLDCREST Production Ticket(ST) #11901 (Support In Progress): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
- select * from member where member_cd= 'mcj'
select a.eod_id,a.eod_date,b.eod_date,a.product_id,pro.item_name,a.stock... - 02:47 PM Datanory - GOLDCREST Production Ticket(ST) #11901: GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
- select * from member where member_cd= 'mcj'
select a.eod_id,a.eod_date,b.eod_date,a.product_id,pro.item_name,a.stock... - 02:05 PM Datanory - OROMEO Production Ticket(ST) #11896 (Ticket Resolved): OROMEO - user not able to upload, error show
- 10:41 AM Datanory - GOLDCREST Production Ticket(ST) #11876 (Ticket Resolved): Goldcrest- Hi pls check still got this happen...
- 10:32 AM Datanory - SNEKKU Production Ticket(ST) #11912 (Escalated to Level 3): Snekku- Hi morning, kindly check as customer code 3H can not issue SO under create Doc or normal process, pls help to check . user MS1
- 10:29 AM Datanory - SNEKKU Production Ticket(ST) #11912 (Support In Progress): Snekku- Hi morning, kindly check as customer code 3H can not issue SO under create Doc or normal process, pls help to check . user MS1
- https://app.clickup.com/t/86epfx77g
- 10:29 AM Datanory - SNEKKU Production Ticket(ST) #11912: Snekku- Hi morning, kindly check as customer code 3H can not issue SO under create Doc or normal process, pls help to check . user MS1
select * from customer_to_user_relation where customer_id= 'CFEB8C5486AF464D956B7BB12418E81F'
select * from custom...- 09:41 AM Datanory - SNEKKU Production Ticket(ST) #11912 (Ticket Resolved): Snekku- Hi morning, kindly check as customer code 3H can not issue SO under create Doc or normal process, pls help to check . user MS1
03/06/2024
- 10:18 PM Datanory - SUNTORY Production Ticket(ST) #11911 (Escalated to Level 3): KYMMSENG - there is no sales files from KS as well as DMS
- 10:17 PM Datanory - SUNTORY Production Ticket(ST) #11911 (Support In Progress): KYMMSENG - there is no sales files from KS as well as DMS
- 10:16 PM Datanory - SUNTORY Production Ticket(ST) #11911 (Ticket Resolved): KYMMSENG - there is no sales files from KS as well as DMS
- Please be noted there is no sales files from KS as well as DMS
@Rashdan Hussin this is 2nd issue regarding integrati... - 10:09 PM Datanory - SUNTORY Production Ticket(ST) #11910 (Escalated to Level 3): KYMMSENG - keep on receiving multiple emails
- 10:09 PM Datanory - SUNTORY Production Ticket(ST) #11910 (Support In Progress): KYMMSENG - keep on receiving multiple emails
- 10:08 PM Datanory - SUNTORY Production Ticket(ST) #11910 (Ticket Resolved): KYMMSENG - keep on receiving multiple emails
- @Cris Neoh MCC & @Joe MCC something wrong with integration engine . I keep on receiving multiple emails .
For past 2... - 09:46 PM Datanory - OROMEO Production Ticket(ST) #11896: OROMEO - user not able to upload, error show
- - Error seems come from price check data type.
- Already escalate to level 3 (shanyou).
- Shanyou said, got issue w... - 09:37 AM Datanory - SNEKKU Production Ticket(ST) #11880 (Escalated to Level 3): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist
02/06/2024
- 03:04 AM Datanory - SNEKKU Production Ticket(ST) #11909 (Ticket Resolved): SNEKKU - call report which customer not yet get photo and location
- Hi @Rashdan Hussin Help to call report which customer not yet get photo and location, thanks
- 03:00 AM Datanory - GOLDCREST Production Ticket(ST) #11882 (Support In Progress): GOLDCREST - Hi pls check, double inv no in mobile
- !Screenshot%202024-06-03%20030107.png!
- In mobile db, INWWX001398-240530 got double. INWWX001399 skipped.
- Got ... - 01:31 AM Datanory - SNEKKU Production Ticket(ST) #11892 (Support In Progress): SNEKKU - why got negative ya
- select * from txn_invoice_history_header where invoice_no = 'IN24/009493'
select * from txn_invoice_history_header_a... - 12:42 AM Datanory - OROMEO Production Ticket(ST) #11896 (Support In Progress): OROMEO - user not able to upload, error show
- 05:51 PM Datanory - DAILYFRESH Production Ticket(ST) #11906 (Ticket Resolved): DAILYFRESH - PNG06 problem to upload sales.
- 05:49 PM Datanory - DAILYFRESH Production Ticket(ST) #11906 (Support In Progress): DAILYFRESH - PNG06 problem to upload sales.
01/06/2024
- 10:40 PM Datanory - SNEKKU Production Ticket(ST) #11647 (Ticket Resolved): SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot
- 10:10 PM Datanory - DAILYFRESH Production Ticket(ST) #11906 (Ticket Resolved): DAILYFRESH - PNG06 problem to upload sales.
- PNG06 problem to upload sales. Hi technical teamm. Sorry for disturb. If like this is it cause of their line connect...
- 09:40 PM Datanory - DAILYFRESH Production Ticket(ST) #11903 (Ticket Resolved): DAILYFRESH - morning technical team..please assist
- 09:38 PM Datanory - DAILYFRESH Production Ticket(ST) #11903 (Support In Progress): DAILYFRESH - morning technical team..please assist
- 09:37 PM Datanory - DAILYFRESH Production Ticket(ST) #11903 (Ticket Resolved): DAILYFRESH - morning technical team..please assist
- morning technical team..please assist.
PNG06
!0879d41e-ff38-4aab-bc63-e2392e2c44da.jpg!
!e5b491cc-9e02-4ad0-96... - 09:30 PM Datanory - GOLDCREST Production Ticket(ST) #11902 (Support In Progress): GOLDCREST - K/332 not in this route, I want to unstick, can't do it
- 09:30 PM Datanory - GOLDCREST Production Ticket(ST) #11902 (Ticket Resolved): GOLDCREST - K/332 not in this route, I want to unstick, can't do it
- Hi pls check, K/332 not in this route, I want to unstick, can't do it
!353c1b39-dd4a-453f-a17a-d4783e88be77.jpg!
... - 09:25 PM Datanory - GOLDCREST Production Ticket(ST) #11901 (Ticket Resolved): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
- Hi pls check, why the MCJ 30/05/24 closing stocks different for 31/05/25 opening?
!3312434f-9569-43f6-a426-be33c9e... - 09:21 PM Datanory - PRIMAASIA Production Ticket(ST) #11900 (Ticket Resolved): PRIMAASIA - Data not show after 8th June
- 09:19 PM Datanory - PRIMAASIA Production Ticket(ST) #11900 (Support In Progress): PRIMAASIA - Data not show after 8th June
- 09:18 PM Datanory - PRIMAASIA Production Ticket(ST) #11900 (Ticket Resolved): PRIMAASIA - Data not show after 8th June
- Hi
Good Morning
Data not show after 8th June
No date assigned after 8th June
!ed76d07f-495a-4b87-8637-c344f... - 09:14 PM Datanory - SNEKKU Production Ticket(ST) #11899 (Ticket Resolved): SNEKKU - Why product picture unable see
- - User change file name from 40senx30+2pkts-MIMI-01 to MIMI.
- 09:02 PM Datanory - SNEKKU Production Ticket(ST) #11899 (Support In Progress): SNEKKU - Why product picture unable see
- 09:01 PM Datanory - SNEKKU Production Ticket(ST) #11899 (Ticket Resolved): SNEKKU - Why product picture unable see
- Hi @Azhar MCC Why product picture unable see
- 08:56 PM Datanory - SNEKKU Production Ticket(ST) #11898 (Ticket Resolved): SNEKKU - Why me2, don't have create doc icon
- !a5739c25-3606-4c94-8d49-ee34a0f1696f.jpg!
- 08:52 PM Datanory - SNEKKU Production Ticket(ST) #11898 (Support In Progress): SNEKKU - Why me2, don't have create doc icon
- 08:52 PM Datanory - SNEKKU Production Ticket(ST) #11898 (Ticket Resolved): SNEKKU - Why me2, don't have create doc icon
- [20:25, 31/05/2024] +60 17-739 5515: Hi @Azhar MCC @Jann Yap MCC Why me2, don't have create doc icon?
[20:28, 31/05/... - 08:46 PM Datanory - OROMEO Production Ticket(ST) #11897 (Ticket Resolved): OROMEO - import June Merchandiser route into datanory system
- 08:44 PM Datanory - OROMEO Production Ticket(ST) #11897 (Support In Progress): OROMEO - import June Merchandiser route into datanory system
- 08:43 PM Datanory - OROMEO Production Ticket(ST) #11897 (Ticket Resolved): OROMEO - import June Merchandiser route into datanory system
- Hi @Rashdan Hussin,
Seek for your assistance to import June Merchandiser route into datanory system. - 08:36 PM Datanory - OROMEO Production Ticket(ST) #11896 (Ticket Resolved): OROMEO - user not able to upload, error show
- @Arif MCC this user not able to upload, error show at below
User: 120005
!e402e9bb-45f2-4495-a1b1-0bc32bbb4e42.jp... - 08:17 PM Datanory - SUNTORY Production Ticket(ST) #11895 (Ticket Resolved): KYMMSENG - there are not tally between details and header data
- 08:12 PM Datanory - SUNTORY Production Ticket(ST) #11895 (Support In Progress): KYMMSENG - there are not tally between details and header data
- 08:12 PM Datanory - SUNTORY Production Ticket(ST) #11895 (Ticket Resolved): KYMMSENG - there are not tally between details and header data
- - hi support team, based on latest check with Kymm Seng we found there are not tally between details and header data ...
- 12:29 PM Datanory - OROMEO Production Ticket(ST) #11894 (Escalated to Level 3): OROMEO - New version?
- 12:13 PM Datanory - OROMEO Production Ticket(ST) #11894 (Support In Progress): OROMEO - New version?
- 12:10 PM Datanory - OROMEO Production Ticket(ST) #11790 (Ticket Resolved): OROMEO - assign all customers (15787) to user ID: 110001 (Admin)
31/05/2024
- 06:30 PM Datanory - SNEKKU Production Ticket(ST) #11880: SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist
- https://app.clickup.com/t/86epg15dr
As the patching already done but the approval history could not display in the... - 06:08 PM Datanory - GOLDCREST Production Ticket(ST) #11882: GOLDCREST - Hi pls check, double inv no in mobile
- select * from txn_invoice_history_header where invoice_no= 'inwwx001398-240530'
select a.at_date,* from txn_invoice_... - 06:03 PM Datanory - OROMEO Production Ticket(ST) #11894: OROMEO - New version?
- https://app.clickup.com/t/86epg0y4f
- 06:02 PM Datanory - OROMEO Production Ticket(ST) #11894 (Ticket Resolved): OROMEO - New version?
- !WhatsApp%20Image%202024-05-31%20at%2017.24.20_c6afffcc.jpg!
New version?
120001--> this user have this problem
... - 05:20 PM Datanory - SNEKKU Production Ticket(ST) #11892 (Ticket Resolved): SNEKKU - why got negative ya
- !WhatsApp%20Image%202024-05-31%20at%2017.06.19_bf2813b7.jpg!
- 04:27 PM Datanory - SNEKKU Production Ticket(ST) #11884 (Escalated to Level 3): Snekku- hi @Azhar13 why same CN appear 2 time ya
- https://app.clickup.com/t/86epfzhtx
- 04:25 PM Datanory - SNEKKU Production Ticket(ST) #11884 (Support In Progress): Snekku- hi @Azhar13 why same CN appear 2 time ya
- 09:03 AM Datanory - SNEKKU Production Ticket(ST) #11884 (Ticket Resolved): Snekku- hi @Azhar13 why same CN appear 2 time ya
- !WhatsApp%20Image%202024-05-31%20at%2008.09.27_f1bb0f82.jpg!
- 04:17 PM Datanory - GOLDCREST Production Ticket(ST) #11876 (Pending Client Verification): Goldcrest- Hi pls check still got this happen...
- 02:12 PM Datanory - GOLDCREST Production Ticket(ST) #11876: Goldcrest- Hi pls check still got this happen...
- https://app.clickup.com/t/86epfxfe9
- 11:07 AM Datanory - GOLDCREST Production Ticket(ST) #11876 (Escalated to Level 3): Goldcrest- Hi pls check still got this happen...
- 11:06 AM Datanory - GOLDCREST Production Ticket(ST) #11876 (Support In Progress): Goldcrest- Hi pls check still got this happen...
- 04:14 PM Datanory - SNEKKU Production Ticket(ST) #11685 (Monitoring): SNEKKU - Hi @Azhar13 Unable upload photo, please assist
- 03:52 PM Datanory - OROMEO Production Ticket(ST) #11887 (Pending Client Verification): Oromeo- @Rashdan Hussin MCC @Arif Ibrahim MCC Please assist as this user have error while upload in mobile.
- internal upload storage - for this one, we will investigate first. but this one will not interrupt transaction upload...
- 03:48 PM Datanory - OROMEO Production Ticket(ST) #11887 (Support In Progress): Oromeo- @Rashdan Hussin MCC @Arif Ibrahim MCC Please assist as this user have error while upload in mobile.
- 03:18 PM Datanory - OROMEO Production Ticket(ST) #11887 (Ticket Resolved): Oromeo- @Rashdan Hussin MCC @Arif Ibrahim MCC Please assist as this user have error while upload in mobile.
- @Rashdan Hussin MCC @Arif Ibrahim MCC Please assist as this user have error while upload in mobile.
User ID: 12000... - 03:49 PM Datanory - GOLDCREST Production Ticket(ST) #11616 (Ticket Resolved): Hi, pls check. Outstanding balance didn't show at mobile
- 03:48 PM Datanory - GOLDCREST Production Ticket(ST) #11616 (Pending Client Verification): Hi, pls check. Outstanding balance didn't show at mobile
- 11:49 AM Datanory - SNEKKU Production Ticket(ST) #11837 (Ticket Resolved): SNEKKU - web not have these collection
- 11:48 AM Datanory - SNEKKU Production Ticket(ST) #11879 (Ticket Resolved): hi @Azhar13 just check CCMN6000005 / 6 also jump, please assist, thanks
- 10:29 AM Datanory - SNEKKU Production Ticket(ST) #11879 (Pending Client Verification): hi @Azhar13 just check CCMN6000005 / 6 also jump, please assist, thanks
- 10:28 AM Datanory - SNEKKU Production Ticket(ST) #11879 (Support In Progress): hi @Azhar13 just check CCMN6000005 / 6 also jump, please assist, thanks
- 11:48 AM Datanory - SNEKKU Production Ticket(ST) #11877 (Ticket Resolved): Snekku- hi @Azhar13,CCMC5000002 manual edit CN in mysoft, please assist, thanks
- 11:48 AM Datanory - SNEKKU Production Ticket(ST) #11877 (Pending Client Verification): Snekku- hi @Azhar13,CCMC5000002 manual edit CN in mysoft, please assist, thanks
select * from txn_mobile_collection_header where col_no like 'CCMC5000002%'
select * from txn_mobile_collect...- 10:37 AM Datanory - SUNTORY Production Ticket(ST) #11726 (Ticket Resolved): Suntory- @~Cris Neoh saleperson got feedback that when he enters order,he have selected discount, but after he upload the discount does not appear on the final invoice.
- 10:35 AM Datanory - SNEKKU Production Ticket(ST) #11886 (Escalated to Level 3): Snekku - Hi @Azhar13 Why unable check in out?
SELECT status,*
FROM product_item
WHERE item_id IN (
'10438e5c-8547-4d46-ad84-8128065a7c35',
'1d85d8d...- 10:32 AM Datanory - SNEKKU Production Ticket(ST) #11886 (Support In Progress): Snekku - Hi @Azhar13 Why unable check in out?
- 10:07 AM Datanory - SNEKKU Production Ticket(ST) #11886 (Ticket Resolved): Snekku - Hi @Azhar13 Why unable check in out?
- !WhatsApp%20Image%202024-05-31%20at%2007.05.12_b110928c.jpg!
hi @Azhar13 user MS3 also same issue, done upload datab...
30/05/2024
- 06:28 PM Datanory - GOLDCREST Production Ticket(ST) #11882 (Ticket Resolved): GOLDCREST - Hi pls check, double inv no in mobile
- !WhatsApp%20Image%202024-05-30%20at%2017.14.55_51f35e99.jpg!
!WhatsApp%20Image%202024-05-30%20at%2017.14.47_07dd0cfe... - 06:16 PM Datanory - SNEKKU Production Ticket(ST) #11880 (Support In Progress): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist
- select * from txn_collection_approval_history where collection_id= '06e63163-950e-4115-bd0b-e4cfc9d5d182'
select * f... - 06:15 PM Datanory - SNEKKU Production Ticket(ST) #11880 (Ticket Resolved): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist
- !WhatsApp%20Image%202024-05-30%20at%2016.18.32_c1255c3d.jpg!
- 04:38 PM Datanory - SNEKKU Production Ticket(ST) #11879 (Ticket Resolved): hi @Azhar13 just check CCMN6000005 / 6 also jump, please assist, thanks
- 03:06 PM Datanory - SNEKKU Production Ticket(ST) #11877 (Support In Progress): Snekku- hi @Azhar13,CCMC5000002 manual edit CN in mysoft, please assist, thanks
- 03:03 PM Datanory - SNEKKU Production Ticket(ST) #11877: Snekku- hi @Azhar13,CCMC5000002 manual edit CN in mysoft, please assist, thanks
- but why CN not in apps ya?
- 02:52 PM Datanory - SNEKKU Production Ticket(ST) #11877: Snekku- hi @Azhar13,CCMC5000002 manual edit CN in mysoft, please assist, thanks
- hi @Azhar13 this also help edit CN in mysoft, please assist
!WhatsApp%20Image%202024-05-30%20at%2014.32.55_b4748... - 02:34 PM Datanory - SNEKKU Production Ticket(ST) #11877 (Ticket Resolved): Snekku- hi @Azhar13,CCMC5000002 manual edit CN in mysoft, please assist, thanks
- !WhatsApp%20Image%202024-05-30%20at%2014.32.55_e6ff56c0.jpg!
- 02:28 PM Datanory - SNEKKU Production Ticket(ST) #11832 (Ticket Resolved): SNEKKU - unpaid got negative amount
- 02:07 PM Datanory - SNEKKU Production Ticket(ST) #11837 (Pending Client Verification): SNEKKU - web not have these collection
- Hi @~Leewei , kindly refer the above information regarding to the collection issue.
FYI, skipped running number issu... - 01:56 PM Datanory - GOLDCREST Production Ticket(ST) #11876: Goldcrest- Hi pls check still got this happen...
- when the integrate from autocount to datanory app it will check the customer's details has been changed or not (in ...
- 01:51 PM Datanory - GOLDCREST Production Ticket(ST) #11876 (Ticket Resolved): Goldcrest- Hi pls check still got this happen...
- !IMG-20240530-WA0005.jpg!
!IMG-20240530-WA0006.jpg!
!IMG-20240530-WA0007.jpg!
!IMG-20240530-WA0004.jpg!
- 12:23 PM Datanory - DAILYFRESH Production Ticket(ST) #11870 (Ticket Resolved): DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
- 12:20 PM Datanory - DAILYFRESH Production Ticket(ST) #11870 (Support In Progress): DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
- 09:42 AM Datanory - DAILYFRESH Production Ticket(ST) #11870: DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
- User already sent the screenshot
But from our side we could not replicate issue.
- 11:30 AM Datanory - SNEKKU Production Ticket(ST) #11779 (Escalated to Level 3): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- https://app.clickup.com/t/86epfmz05
- 10:38 AM Datanory - SNEKKU Production Ticket(ST) #11831 (Escalated to Level 3): SNEKKU - picture for collection blur
- https://app.clickup.com/t/86epfmjma
- 10:21 AM Datanory - DAILYFRESH Production Ticket(ST) #11846: DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
- select a.eod_date,b.eod_date,a.product_id, a.stock_balance_qty,b.opening_qty from txn_mobile_eod a
inner join txn_m... - 10:20 AM Datanory - DAILYFRESH Production Ticket(ST) #11846: DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
- https://app.clickup.com/t/86epfez1j
- 10:19 AM Datanory - DAILYFRESH Production Ticket(ST) #11846 (Ticket Resolved): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
- select a.eod_date,b.eod_date,a.product_id, a.stock_balance_qty,b.opening_qty from txn_mobile_eod a
inner join txn_m... - 09:05 AM Datanory - DAILYFRESH Production Ticket(ST) #11846 (Pending Client Feedback): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
- hi @~NanaAzira , noted on this escalation we will check on this. thank you
- 10:02 AM Datanory - SNEKKU Production Ticket(ST) #11813 (On-Hold): SNEKKU - can shown percent?
- 10:02 AM Datanory - SNEKKU Production Ticket(ST) #11813 (Support In Progress): SNEKKU - can shown percent?
- 10:00 AM Datanory - SNEKKU Production Ticket(ST) #11813: SNEKKU - can shown percent?
- hi, if can shown both percentage and amount , but if unable both, just put percentage, thanks
- 09:52 AM Datanory - DAILYFRESH Production Ticket(ST) #11869 (Ticket Resolved): Hi Techical Team, Kindly, check for JHR03. User said his sistem cannot see the goods. Kindly assist urgently ya
- 09:51 AM Datanory - DAILYFRESH Production Ticket(ST) #11839 (Escalated to Level 3): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
- https://app.clickup.com/t/86epfkf1r
Delete from mst_route where route_summary_id in(
select route_summary_id fro... - 09:08 AM Datanory - DAILYFRESH Production Ticket(ST) #11839: DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
- Hi Technical Team. Why the same cstmr double for tomorrow? As per last week.
Same cstmr. AST17
29/05/2024
- 03:41 PM Datanory - DAILYFRESH Production Ticket(ST) #11870: DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
- As I checked from our side, We are able to login as user
Already requested user to perform Screen Recordong for fu... - 03:36 PM Datanory - DAILYFRESH Production Ticket(ST) #11870 (Ticket Resolved): DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
- !WhatsApp%20Image%202024-05-29%20at%2013.21.19_f79f10db.jpg!
- 03:40 PM Datanory - SNEKKU Production Ticket(ST) #11690 (Ticket Resolved): SNEKKU - help to check any setting wrong caused this
- 03:40 PM Datanory - SNEKKU Production Ticket(ST) #11833 (Pending Client Verification): SNEKKU - invoice sales based on invoice only? As not tally with mysoft
- 03:38 PM Datanory - SNEKKU Production Ticket(ST) #11833 (Support In Progress): SNEKKU - invoice sales based on invoice only? As not tally with mysoft
- 03:31 PM Datanory - SUNTORY Production Ticket(ST) #11726 (Pending Client Verification): Suntory- @~Cris Neoh saleperson got feedback that when he enters order,he have selected discount, but after he upload the discount does not appear on the final invoice.
- As I Checked in the clickup already deployed last week has to perform testing before inform to customer
- 03:10 PM Datanory - SUNTORY Production Ticket(ST) #11726: Suntory- @~Cris Neoh saleperson got feedback that when he enters order,he have selected discount, but after he upload the discount does not appear on the final invoice.
- As I Checked in the clickup already deployed last week has to perform testing before inform to customer
- 02:32 PM Datanory - SNEKKU Production Ticket(ST) #11832 (Pending Client Verification): SNEKKU - unpaid got negative amount
select * from txn_invoice_history_header where invoice_balance < 0 and org_id='snekku'
select * from txn...- 02:16 PM Datanory - SNEKKU Production Ticket(ST) #11832: SNEKKU - unpaid got negative amount
- Shan You already fix the issue, for now, need to patch previous data
- 02:30 PM Datanory - DAILYFRESH Production Ticket(ST) #11839: DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
- User faced issue that they could not upload database
already requested user to send screen recording for further ... - 02:29 PM Datanory - DAILYFRESH Production Ticket(ST) #11869 (Pending Client Verification): Hi Techical Team, Kindly, check for JHR03. User said his sistem cannot see the goods. Kindly assist urgently ya
- 02:27 PM Datanory - DAILYFRESH Production Ticket(ST) #11869 (Support In Progress): Hi Techical Team, Kindly, check for JHR03. User said his sistem cannot see the goods. Kindly assist urgently ya
- 12:28 PM Datanory - DAILYFRESH Production Ticket(ST) #11869 (Ticket Resolved): Hi Techical Team, Kindly, check for JHR03. User said his sistem cannot see the goods. Kindly assist urgently ya
- User said eco shop sales cannot see.
Then for the goods butter sugar and butter butter scotch not in his list. - 02:15 PM Datanory - SNEKKU Production Ticket(ST) #11804 (Ticket Resolved): SNEKKU - invoice deduct more than collection
- 12:09 PM Datanory - SNEKKU Production Ticket(ST) #11804 (Pending Client Verification): SNEKKU - invoice deduct more than collection
select * from txn_mobile_collection_header where col_id='ff1bb366-87d8-4f0a-a995-0f230be51e51'
select * from txn_m...- 02:05 PM Datanory - GOLDCREST Production Ticket(ST) #11627 (Ticket Resolved): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- 11:54 AM Datanory - GOLDCREST Production Ticket(ST) #11627 (Pending Client Verification): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- 02:01 PM Datanory - SNEKKU Production Ticket(ST) #11691 (Ticket Resolved): SNEKKU - setting 3% for carton, but why not appear
- 12:43 PM Datanory - OROMEO Production Ticket(ST) #11790 (Pending Client Verification): OROMEO - assign all customers (15787) to user ID: 110001 (Admin)
- select * from member where member_cd = '110001'
select * from customer where org_id = 'OROMEO'
select * from cust... - 12:25 PM Datanory - OROMEO Production Ticket(ST) #11790 (Support In Progress): OROMEO - assign all customers (15787) to user ID: 110001 (Admin)
- 12:37 PM Datanory - GOLDCREST Production Ticket(ST) #11723 (Ticket Resolved): Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.
- Customer already verified this . It has been already foxed as yesterday already conducted .
- 12:26 PM Datanory - GOLDCREST Production Ticket(ST) #11723 (Monitoring): Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.
- 11:37 AM Datanory - DAILYFRESH Production Ticket(ST) #11766 (Ticket Resolved): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
- 11:35 AM Datanory - DAILYFRESH Production Ticket(ST) #11766 (Pending Client Verification): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
- 11:32 AM Datanory - SNEKKU Production Ticket(ST) #11761: SNEKKU - receipt can add on details below?
- https://app.clickup.com/t/86epd46j5
- 11:27 AM Datanory - SNEKKU Production Ticket(ST) #11737 (Ticket Resolved): Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05
- 11:17 AM Datanory - SNEKKU Production Ticket(ST) #11509 (Ticket Resolved): SNEKKU - no need check in / out for sales order and collection
- 11:08 AM Datanory - SUNTORY Production Ticket(ST) #11778 (Pending Client Feedback): KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
- pending suntory to provide the details
- 10:41 AM Datanory - SNEKKU Production Ticket(ST) #11838 (Ticket Resolved): SNEKKU - this cancelled is do by sales team or?
- 09:08 AM Datanory - SNEKKU Production Ticket(ST) #11838 (Pending Client Feedback): SNEKKU - this cancelled is do by sales team or?
- 10:33 AM Datanory - GOLDCREST Production Ticket(ST) #11851 (Ticket Resolved): Goldcrest- hi there, as we create a new user which is BRY, can help us add this new user as PIC as per this customer list? thanks
- 10:26 AM Datanory - GOLDCREST Production Ticket(ST) #11851 (Pending Client Verification): Goldcrest- hi there, as we create a new user which is BRY, can help us add this new user as PIC as per this customer list? thanks
- --create table #tempcustomeruser (
-- customer_code varchar(50),
-- user_code varchar(50)
--)
select * from mem... - 10:15 AM Datanory - GOLDCREST Production Ticket(ST) #11851 (Support In Progress): Goldcrest- hi there, as we create a new user which is BRY, can help us add this new user as PIC as per this customer list? thanks
- 09:59 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Ticket Resolved): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
- 09:52 AM Datanory - DAILYFRESH Production Ticket(ST) #11846 (Support In Progress): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
- SELECT t.created_date,t.opening_qty,t.stock_balance_qty,t.van_in_qty,t.van_out_qty, p.item_name,*
FROM txn_mobile_eo... - 09:06 AM Datanory - SNEKKU Production Ticket(ST) #11813 (Pending Client Feedback): SNEKKU - can shown percent?
- Good morning Lee Wei. for this request, may i know your expectation ?. izzit need to show the promo amount and promo ...
- 09:05 AM Datanory - SNEKKU Production Ticket(ST) #11813 (Support In Progress): SNEKKU - can shown percent?
28/05/2024
- 10:04 PM Datanory - SNEKKU Production Ticket(ST) #11838: SNEKKU - this cancelled is do by sales team or?
- select apibatchno, apitype, IsCanceled, * from arpaymententry
where voucherno in ('CCMN3000011', 'CCMN9000006', 'CC... - 09:31 PM Datanory - SNEKKU Production Ticket(ST) #11838 (Support In Progress): SNEKKU - this cancelled is do by sales team or?
- - collection come from mysoft and already cancel at mysoft
- 06:41 PM Datanory - SNEKKU Production Ticket(ST) #11838: SNEKKU - this cancelled is do by sales team or?
- select * from customer where customer_code = '5K033'
select * from txn_invoice_history_header where customer_id = ... - 09:23 AM Datanory - SNEKKU Production Ticket(ST) #11838 (Ticket Resolved): SNEKKU - this cancelled is do by sales team or?
- !WhatsApp%20Image%202024-05-28%20at%2008.14.02_1f82fe57.jpg!
!WhatsApp%20Image%202024-05-28%20at%2008.16.20_3c52f1f7... - 09:39 PM Datanory - SNEKKU Production Ticket(ST) #11804: SNEKKU - invoice deduct more than collection
- !25117d52-00a9-464c-ab00-69595c78e7dd.jpg!
- user already amend in mysoft, our side need to patch follow mysoft - 09:32 PM Datanory - SNEKKU Production Ticket(ST) #11831: SNEKKU - picture for collection blur
- !5e3f5423-542d-4f54-9105-ce07ea084e2f.jpg!
- take photo from gallery also blur - 09:26 PM Datanory - SNEKKU Production Ticket(ST) #11832: SNEKKU - unpaid got negative amount
- - the negative invoice due to collection from mysoft
- 09:18 PM Datanory - SNEKKU Production Ticket(ST) #11837 (Support In Progress): SNEKKU - web not have these collection
- select * from customer where customer_code = '5S009'
select * from member where member_cd = 'MC2'
select * from d... - 09:18 AM Datanory - SNEKKU Production Ticket(ST) #11837 (Ticket Resolved): SNEKKU - web not have these collection
- CCMC2000010
CCMC4000006
CCMC9000010 / 11 / 12 / 14
CCME1000019 / 20
CCMS0000006 / 7 / 8
CCMS2000024 / 25 / 33
C... - 09:16 PM Datanory - SNEKKU Production Ticket(ST) #11824 (Ticket Resolved): SNEKKU - hi @Azhar13, why web not shown CCMS0000008?
- 06:40 PM Datanory - SNEKKU Production Ticket(ST) #11824: SNEKKU - hi @Azhar13, why web not shown CCMS0000008?
- select * from customer where customer_code = '5S009'
select * from member where member_cd = 'MC2'
select * from d... - 06:18 PM Datanory - SNEKKU Production Ticket(ST) #11685: SNEKKU - Hi @Azhar13 Unable upload photo, please assist
- Curently we are testing by uploading multiple customer and using different network
-- so far could not replicate... - 06:13 PM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- Currenly Testing on this issue. But Could not replicate.
Will continue tomorrow doing the testing - 12:36 PM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- As I perform testing (upload customer photo ) as I erform testing The issue could not replicate
Test Scenario
use... - 04:24 PM Datanory - GOLDCREST Production Ticket(ST) #11723: Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.
-
!WhatsApp%20Image%202024-05-28%20at%2016.24.41_f8cd4e7b.jpg!
As I test from my side it is able show all the SKU... - 03:03 PM Datanory - DAILYFRESH Production Ticket(ST) #11846 (Pending Client Feedback): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
- As I checked , User will upload database tomorrow
- 03:01 PM Datanory - DAILYFRESH Production Ticket(ST) #11846 (Support In Progress): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
- 12:12 PM Datanory - DAILYFRESH Production Ticket(ST) #11846 (Ticket Resolved): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
- !WhatsApp%20Image%202024-05-28%20at%2010.33.28_05c21ebc.jpg!
!WhatsApp%20Image%202024-05-28%20at%2010.33.27_d5b49ade... - 02:37 PM Datanory - GOLDCREST Production Ticket(ST) #11851 (Ticket Resolved): Goldcrest- hi there, as we create a new user which is BRY, can help us add this new user as PIC as per this customer list? thanks
- 02:23 PM Datanory - SNEKKU Production Ticket(ST) #11830 (Ticket Resolved): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
- 02:23 PM Datanory - SNEKKU Production Ticket(ST) #11830 (Pending Client Verification): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
- 02:03 PM Datanory - SNEKKU Production Ticket(ST) #11830 (Pending Client Feedback): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
- 11:14 AM Datanory - SNEKKU Production Ticket(ST) #11780 (Escalated to Level 3): Snekku- Hi @Azhar13 why like this ya
- 11:14 AM Datanory - SNEKKU Production Ticket(ST) #11780 (Support In Progress): Snekku- Hi @Azhar13 why like this ya
- 09:55 AM Datanory - GOLDCREST Production Ticket(ST) #11827 (Ticket Resolved): Goldcrest-Hi, 24/5/24 sales invoice report not able to generate
- 09:50 AM Datanory - DAILYFRESH Production Ticket(ST) #11839 (Pending Client Feedback): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
- Requested user to upload database for further checking
select * from customer where customer_code= 'ASCS1208'
... - 09:48 AM Datanory - DAILYFRESH Production Ticket(ST) #11839 (Support In Progress): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
- 09:48 AM Datanory - DAILYFRESH Production Ticket(ST) #11839 (Ticket Resolved): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
- !WhatsApp%20Image%202024-05-28%20at%2008.28.29_7e95f59c.jpg!
!WhatsApp%20Image%202024-05-28%20at%2008.26.46_37693e31... - 09:15 AM Datanory - SUNTORY Production Ticket(ST) #11643: SUNTORY - block certain URL in android enterprise
- Dear Jim,
We already update policy for block all site access except Kymmseng ERP in Mozilla browser. For now, this...
27/05/2024
- 11:17 PM Datanory - SNEKKU Production Ticket(ST) #11824 (Support In Progress): SNEKKU - hi @Azhar13, why web not shown CCMS0000008?
- select * from customer where customer_code = '5S009'
select * from member where member_cd = 'MS0'
select * from d... - 12:47 PM Datanory - SNEKKU Production Ticket(ST) #11824: SNEKKU - hi @Azhar13, why web not shown CCMS0000008?
- select * from di_mobile_txn_collection_header where doc_no like '%CCMS0000008%'
select * from txn_mobile_collectio... - 12:05 PM Datanory - SNEKKU Production Ticket(ST) #11824 (Ticket Resolved): SNEKKU - hi @Azhar13, why web not shown CCMS0000008?
- !WhatsApp%20Image%202024-05-27%20at%2011.24.21_e043aa8f.jpg!
!WhatsApp%20Image%202024-05-27%20at%2011.24.28_fe6ab9c0... - 10:00 PM Datanory - SNEKKU Production Ticket(ST) #11832 (Support In Progress): SNEKKU - unpaid got negative amount
- select * from customer where customer_code = '5K033'
select * from txn_invoice_history_header where customer_id = ... - 04:59 PM Datanory - SNEKKU Production Ticket(ST) #11832 (Ticket Resolved): SNEKKU - unpaid got negative amount
- Hi @Rashdan Hussin why unpaid got negative amount?
!b92a743a-f8ff-41a1-8b51-7ed1e9bb7a11.jpg!
- 09:29 PM Datanory - SNEKKU Production Ticket(ST) #11830 (Support In Progress): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
- select * from txn_mobile_collection_header where col_no = 'CCADMIN000001-240527'
select * from txn_mobile_collection... - 04:56 PM Datanory - SNEKKU Production Ticket(ST) #11830 (Ticket Resolved): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
- hi @Jann Yap MCC, try collection (without check in out), cheque date empty, but got fill in ya
!812cfaa3-8213-431c... - 06:52 PM Datanory - SNEKKU Production Ticket(ST) #11831 (Pending Client Feedback): SNEKKU - picture for collection blur
- @~Leewei can you try take photo from gallery and see whether the photo still got blur
- 06:52 PM Datanory - SNEKKU Production Ticket(ST) #11831 (Support In Progress): SNEKKU - picture for collection blur
- 04:58 PM Datanory - SNEKKU Production Ticket(ST) #11831 (Ticket Resolved): SNEKKU - picture for collection blur
- Hi @Rashdan Hussin picture for collection blur ya, may refer video, when take photo is clear, but after view become b...
- 06:36 PM Datanory - GOLDCREST Production Ticket(ST) #11731 (Ticket Resolved): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
- 06:35 PM Datanory - GOLDCREST Production Ticket(ST) #11731 (Pending Client Verification): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
- 03:08 PM Datanory - GOLDCREST Production Ticket(ST) #11731: Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
- Invoice has been paid, still show outstanding:
- http://124.217.245.100:90/redmine/issues/11741
- http://124.217.24... - 06:29 PM Datanory - SUNTORY Production Ticket(ST) #11778: KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
- SAP issue. Their side need to chnage the conversion factor in SAP
- 06:28 PM Datanory - SUNTORY Production Ticket(ST) #11822 (Ticket Resolved): KYMMSENG - duplicate items when export to ERP
- 06:28 PM Datanory - SUNTORY Production Ticket(ST) #11822 (Pending Client Verification): KYMMSENG - duplicate items when export to ERP
- 04:01 PM Datanory - SUNTORY Production Ticket(ST) #11822 (Escalated to Level 3): KYMMSENG - duplicate items when export to ERP
- 04:00 PM Datanory - SUNTORY Production Ticket(ST) #11822 (Support In Progress): KYMMSENG - duplicate items when export to ERP
- 09:20 AM Datanory - SUNTORY Production Ticket(ST) #11822 (Ticket Resolved): KYMMSENG - duplicate items when export to ERP
- @Joe MCC morning please help to check as Elaine report duplicate items when export to ERP, see if the same root cause...
- 06:25 PM Datanory - SUNTORY Production Ticket(ST) #11812 (Ticket Resolved): KYMMSENG - sell in detail show blank in all transation
- 06:25 PM Datanory - SUNTORY Production Ticket(ST) #11812 (Pending Client Verification): KYMMSENG - sell in detail show blank in all transation
- 06:20 PM Datanory - SUNTORY Production Ticket(ST) #11783 (Ticket Resolved): KYMMSENG - can't find the product code
- 06:20 PM Datanory - SUNTORY Production Ticket(ST) #11783 (Pending Client Verification): KYMMSENG - can't find the product code
- 06:08 PM Datanory - SNEKKU Production Ticket(ST) #11685: SNEKKU - Hi @Azhar13 Unable upload photo, please assist
- need to do testing on this using low network
- 06:05 PM Datanory - GOLDCREST Production Ticket(ST) #11827 (Pending Client Verification): Goldcrest-Hi, 24/5/24 sales invoice report not able to generate
- !WhatsApp%20Image%202024-05-27%20at%2018.06.40_a04872c9.jpg!
- 06:03 PM Datanory - GOLDCREST Production Ticket(ST) #11827 (Support In Progress): Goldcrest-Hi, 24/5/24 sales invoice report not able to generate
- 02:48 PM Datanory - GOLDCREST Production Ticket(ST) #11827: Goldcrest-Hi, 24/5/24 sales invoice report not able to generate
- SELECT *
FROM txn_invoice_history_header
WHERE org_id = 'goldcrest'
AND created_date BETWEEN '2024-05-24 00:00:... - 02:04 PM Datanory - GOLDCREST Production Ticket(ST) #11827: Goldcrest-Hi, 24/5/24 sales invoice report not able to generate
- exec sp_rpt_sales_invoice_summary_report @start_date='2024-05-24 00:00:00',
@end_date='2024-05-24 00:00:00',@branch=... - 01:47 PM Datanory - GOLDCREST Production Ticket(ST) #11827 (Ticket Resolved): Goldcrest-Hi, 24/5/24 sales invoice report not able to generate
- !WhatsApp%20Image%202024-05-27%20at%2013.46.38_0953a3ea.jpg!
- 05:01 PM Datanory - SNEKKU Production Ticket(ST) #11833 (Ticket Resolved): SNEKKU - invoice sales based on invoice only? As not tally with mysoft
- Hi @Rashdan Hussin invoice sales based on invoice only? As not tally with mysoft
!e17ac716-6e0c-445d-a135-c7065a60... - 03:36 PM Datanory - GOLDCREST Production Ticket(ST) #11788 (Ticket Resolved): GOLDCREST - SO didn't upload to sales order approval
- 03:33 PM Datanory - SUNTORY Production Ticket(ST) #11796 (Escalated to Level 3): KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
- 03:32 PM Datanory - SUNTORY Production Ticket(ST) #11796 (Support In Progress): KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
- 02:50 PM Datanory - GOLDCREST Production Ticket(ST) #11723: Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.
- - Clickup status Deployed.
- But when testing, there is invoice that have issue to show foc item. - 12:45 PM Datanory - SNEKKU Production Ticket(ST) #11690 (Pending Client Verification): SNEKKU - help to check any setting wrong caused this
- !WhatsApp%20Image%202024-05-27%20at%2009.26.20_c6b02173.jpg!
- 12:41 PM Datanory - SNEKKU Production Ticket(ST) #11691 (Pending Client Verification): SNEKKU - setting 3% for carton, but why not appear
- 12:04 PM Datanory - SNEKKU Production Ticket(ST) #11780: Snekku- Hi @Azhar13 why like this ya
- Snekku raised an escalation regarding multiple discounts being displayed on each SKU, where the discount is applied b...
- 10:30 AM Datanory - SNEKKU Production Ticket(ST) #11686 (Ticket Resolved): SNEKKU - other modules, follow item code ya, can change to follow item code?
- 10:30 AM Datanory - SNEKKU Production Ticket(ST) #11686 (Pending Client Verification): SNEKKU - other modules, follow item code ya, can change to follow item code?
- 09:00 AM Datanory - SNEKKU Production Ticket(ST) #11712: hi @Azhar13 again, already deduct previously, but still shown in collection
- Status in the Clickup In progress
26/05/2024
- 11:04 PM Datanory - GOLDCREST Production Ticket(ST) #11763 (Ticket Resolved): GOLDCREST - didn't reflect to datonory SA report
- 11:04 PM Datanory - GOLDCREST Production Ticket(ST) #11774 (Ticket Resolved): GOLDCREST - Collection didn't reflect to autocount and datanory
- 11:03 PM Datanory - SNEKKU Production Ticket(ST) #11782 (Ticket Resolved): Snekku- Hi @Azhar13 this paid, but still have, please assist
- 11:01 PM Datanory - GOLDCREST Production Ticket(ST) #11797 (Ticket Resolved): GOLDCREST - why for branch V all end date change to 23/5/24
- 11:00 PM Datanory - SNEKKU Production Ticket(ST) #11798 (Ticket Resolved): SNEKKU - click import data but not response
- 10:59 PM Datanory - SUNTORY Production Ticket(ST) #11815 (Ticket Resolved): KYMMSENG - This customer no have HE promotion
- 10:58 PM Datanory - GOLDCREST Production Ticket(ST) #11811 (Ticket Resolved): GOLDCREST - why the mobile showing this invoice
25/05/2024
- 04:09 PM Datanory - SNEKKU Production Ticket(ST) #11780 (On-Hold): Snekku- Hi @Azhar13 why like this ya
- issue can be replicate. next, need to refer to L3 before escalating to them to check on promo calculation (%). - cont...
- 09:47 AM Datanory - SNEKKU Production Ticket(ST) #11780: Snekku- Hi @Azhar13 why like this ya
- - end shift.
- handover to arif.
- on sales order page promo column, it will concatenate when more than one promo. ... - 09:00 AM Datanory - SNEKKU Production Ticket(ST) #11780 (Support In Progress): Snekku- Hi @Azhar13 why like this ya
- select * from customer where customer_code = '3c801'
select * from mobile_promotion_customer_qualifier where custo... - 03:22 PM Datanory - GOLDCREST Production Ticket(ST) #11781 (Escalated to Level 3): Goldcrest- hi, this 2 acc still got showing at salesman mobile
- 09:40 AM Datanory - GOLDCREST Production Ticket(ST) #11781: Goldcrest- hi, this 2 acc still got showing at salesman mobile
- - end shift.
- handover to arif.
- not yet further checking. - 03:06 PM Datanory - GOLDCREST Production Ticket(ST) #11801 (Pending Client Verification): GOLDCREST - salesman activity report 23/5 why didn't come out anything?
- 09:37 AM Datanory - GOLDCREST Production Ticket(ST) #11801: GOLDCREST - salesman activity report 23/5 why didn't come out anything?
- - end shift.
- handover to arif.
- this ticket already done. just need to inform user. - 03:02 PM Datanory - GOLDCREST Production Ticket(ST) #11788 (Pending Client Verification): GOLDCREST - SO didn't upload to sales order approval
select * from member where member_id='2750df1e9be7480da51f72dab18f8cd4'
select * from txn_sales_order_header whe...- 02:42 PM Datanory - GOLDCREST Production Ticket(ST) #11788 (Support In Progress): GOLDCREST - SO didn't upload to sales order approval
- 09:32 AM Datanory - GOLDCREST Production Ticket(ST) #11788: GOLDCREST - SO didn't upload to sales order approval
- select * from approval_flow where org_id = 'goldcrest'
select * from member where member_cd = 'evo'
select * fr... - 11:06 AM Datanory - PRIMAASIA Production Ticket(ST) #11818 (Pending Client Verification): Hi Support Team. Kindly assist on this. Our salesman can't find his outlet in Datanory Apps.
- 11:03 AM Datanory - PRIMAASIA Production Ticket(ST) #11818 (Support In Progress): Hi Support Team. Kindly assist on this. Our salesman can't find his outlet in Datanory Apps.
- 11:02 AM Datanory - PRIMAASIA Production Ticket(ST) #11818 (Ticket Resolved): Hi Support Team. Kindly assist on this. Our salesman can't find his outlet in Datanory Apps.
- !0dac22dc-4f6e-479c-8aff-cf0e9accfaf9.jpg!
- 10:57 AM Datanory - GOLDCREST Production Ticket(ST) #11817 (Pending Client Verification): Hi pls help me to delete this 2 item, I think Daphne use for testing trial transaction
- 10:55 AM Datanory - GOLDCREST Production Ticket(ST) #11817 (Support In Progress): Hi pls help me to delete this 2 item, I think Daphne use for testing trial transaction
- 10:55 AM Datanory - GOLDCREST Production Ticket(ST) #11817 (Ticket Resolved): Hi pls help me to delete this 2 item, I think Daphne use for testing trial transaction
- !0db7737f-0185-49b0-a2d7-e307215ced06.jpg!
- 09:49 AM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- - end shift.
- handover to arif.
- not yet further checking. - 09:21 AM Datanory - SUNTORY Production Ticket(ST) #11796: KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
- - End shift.
- Handover to arif.
- Not yet checking.
24/05/2024
- 02:06 AM Datanory - GOLDCREST Production Ticket(ST) #11801 (Support In Progress): GOLDCREST - salesman activity report 23/5 why didn't come out anything?
- select b.branch_code, * from mst_area a
inner join mst_branch b on b.branch_id = a.branch_id
where a.org_id = 'gold... - 06:28 PM Datanory - GOLDCREST Production Ticket(ST) #11801: GOLDCREST - salesman activity report 23/5 why didn't come out anything?
- !6f2256fa-d680-4ca7-a90d-66f99149a8bd.jpg!
Hi, can help to set branch code also? - 11:09 AM Datanory - GOLDCREST Production Ticket(ST) #11801 (Ticket Resolved): GOLDCREST - salesman activity report 23/5 why didn't come out anything?
- can help to check salesman activity report 23/5 why didn't come out anything?
but autocount got invoice and collecti... - 12:12 AM Datanory - SUNTORY Production Ticket(ST) #11812 (Escalated to Level 3): KYMMSENG - sell in detail show blank in all transation
- 12:10 AM Datanory - SUNTORY Production Ticket(ST) #11812 (Support In Progress): KYMMSENG - sell in detail show blank in all transation
- 03:19 PM Datanory - SUNTORY Production Ticket(ST) #11812 (Ticket Resolved): KYMMSENG - sell in detail show blank in all transation
- Hi, can help me check about this error?
today sell in detail show blank in all transation
!7108bfad-8af4-4264-926... - 12:05 AM Datanory - SUNTORY Production Ticket(ST) #11815 (Pending Client Verification): KYMMSENG - This customer no have HE promotion
- [19:17, 24/05/2024] +60 17-987 8000: Hai lian is ws.
[19:17, 24/05/2024] +60 17-987 8000: They are selling HE?
[19:... - 11:57 PM Datanory - SUNTORY Production Ticket(ST) #11815 (Support In Progress): KYMMSENG - This customer no have HE promotion
- 06:24 PM Datanory - SUNTORY Production Ticket(ST) #11815 (Ticket Resolved): KYMMSENG - This customer no have HE promotion
- This customer no have HE promotion
!4b23dbe3-beba-47a3-8cf6-b754e2a900da.jpg!
- 07:55 PM Datanory - GOLDCREST Production Ticket(ST) #11811 (Pending Client Verification): GOLDCREST - why the mobile showing this invoice
- select * from member where member_id = 'dc954dfdc1db4e2aaf9d2759a1522725'
select * from txn_invoice_history_header... - 07:49 PM Datanory - GOLDCREST Production Ticket(ST) #11811 (Support In Progress): GOLDCREST - why the mobile showing this invoice
- 12:37 PM Datanory - GOLDCREST Production Ticket(ST) #11811 (Ticket Resolved): GOLDCREST - why the mobile showing this invoice
- Hi pls check for this, WWX started use mobile in Feb 2024, why the mobile showing this invoice
!5eae0ee2-0a03-4003... - 06:56 PM Datanory - SNEKKU Production Ticket(ST) #11798 (Pending Client Verification): SNEKKU - click import data but not response
- 06:53 PM Datanory - SNEKKU Production Ticket(ST) #11798 (Support In Progress): SNEKKU - click import data but not response
- 10:17 AM Datanory - SNEKKU Production Ticket(ST) #11798 (Ticket Resolved): SNEKKU - click import data but not response
- hi @Azhar MCC click import data but not response, please assist, thanks
- 06:21 PM Datanory - SNEKKU Production Ticket(ST) #11804 (Support In Progress): SNEKKU - invoice deduct more than collection
- @~Leewei for now you can amend and approve this collection first. However, our team will keep this issue open. We wil...
- 11:42 AM Datanory - SNEKKU Production Ticket(ST) #11804 (Ticket Resolved): SNEKKU - invoice deduct more than collection
- hi @Azhar MCC why different again invoice deduct more than collection
!ebed6bc4-70cd-4b0b-964b-f4a239dbff82.jpg!
... - 04:14 PM Datanory - GOLDCREST Production Ticket(ST) #11797 (Pending Client Verification): GOLDCREST - why for branch V all end date change to 23/5/24
- --select * into DMS_Ecosystem_Backup_Table.dbo._customer_to_user_relation_20240524
--from DMS_EcoSystem.dbo.customer... - 04:10 PM Datanory - GOLDCREST Production Ticket(ST) #11797 (Support In Progress): GOLDCREST - why for branch V all end date change to 23/5/24
- 10:14 AM Datanory - GOLDCREST Production Ticket(ST) #11797 (Ticket Resolved): GOLDCREST - why for branch V all end date change to 23/5/24
- may i check why for branch V all end date change to 23/5/24 ? as previouly all set to year 2099
sorry, is all custom... - 03:21 PM Datanory - SNEKKU Production Ticket(ST) #11813 (On-Hold): SNEKKU - can shown percent?
- Hi @Azhar MCC Here add on discount percent?
hi @Rashdan Hussin can shown percent?
!1f0d1230-1d89-4740-ad0e-a65d18... - 02:49 PM Datanory - SNEKKU Production Ticket(ST) #11647 (Pending Client Verification): SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot
- 12:20 PM Datanory - SUNTORY Production Ticket(ST) #11783 (Escalated to Level 3): KYMMSENG - can't find the product code
- - Issue with the product in datanory using old code while in ERP have new code.
- 12:16 PM Datanory - SUNTORY Production Ticket(ST) #11783 (Support In Progress): KYMMSENG - can't find the product code
- 12:04 PM Datanory - SNEKKU Production Ticket(ST) #11782 (Pending Client Verification): Snekku- Hi @Azhar13 this paid, but still have, please assist
- 12:00 PM Datanory - SNEKKU Production Ticket(ST) #11782 (Support In Progress): Snekku- Hi @Azhar13 this paid, but still have, please assist
- 11:37 AM Datanory - GOLDCREST Production Ticket(ST) #11774 (Pending Client Verification): GOLDCREST - Collection didn't reflect to autocount and datanory
- Previously, invoice INMCJ000006-240318 already do collection CCMCJ000004-240318 but cancelled. But the invoice balanc...
- 11:00 AM Datanory - GOLDCREST Production Ticket(ST) #11763 (Pending Client Verification): GOLDCREST - didn't reflect to datonory SA report
- 10:30 AM Datanory - GOLDCREST Production Ticket(ST) #11784 (Ticket Resolved): Goldcrest-- Hi, can help to check why this SO didn't upload to sales order approval?
- 10:29 AM Datanory - GOLDCREST Production Ticket(ST) #11784 (Support In Progress): Goldcrest-- Hi, can help to check why this SO didn't upload to sales order approval?
- 10:06 AM Datanory - SUNTORY Production Ticket(ST) #11796 (Ticket Resolved): KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
- Hi team, we found this issue in mobile Good Return where once we edit the line item, the warehouse will become Null. ...
23/05/2024
- 08:13 PM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- Hi rashdan
This one have not simulate completely due to time constraint
To do List:
have to check the photo i... - 11:55 AM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- select * from Txn_new_customer_attachment where filename like 'aaf4a2f8-5068-4223-b64f-662b0c07a19a.jpg'
select ... - 11:45 AM Datanory - SNEKKU Production Ticket(ST) #11779 (Support In Progress): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- 10:56 AM Datanory - SNEKKU Production Ticket(ST) #11779 (Pending Client Feedback): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- 10:56 AM Datanory - SNEKKU Production Ticket(ST) #11779 (Support In Progress): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- Already request user to upload database
- 09:17 AM Datanory - SNEKKU Production Ticket(ST) #11779 (Ticket Resolved): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- hi @Rashdan Hussin any update for photo unable upload issue? as MC7 upload shown this
please settle as fast as pos... - 08:02 PM Datanory - SNEKKU Production Ticket(ST) #11780: Snekku- Hi @Azhar13 why like this ya
- Hi rasdhan this ticket has to replicate the issue. Where has to set promotion same as production one to check either...
- 11:09 AM Datanory - SNEKKU Production Ticket(ST) #11780 (Ticket Resolved): Snekku- Hi @Azhar13 why like this ya
- !WhatsApp%20Image%202024-05-23%20at%2011.08.05_893b2ffc.jpg!
!WhatsApp%20Image%202024-05-23%20at%2011.08.59_dfb8b95b... - 07:58 PM Datanory - SNEKKU Production Ticket(ST) #11782: Snekku- Hi @Azhar13 this paid, but still have, please assist
- Hi rashdan That one has to verify the with shan you again on the root cause:
Hi lee wai the invoice *IN24/007515* ... - 02:22 PM Datanory - SNEKKU Production Ticket(ST) #11782 (Ticket Resolved): Snekku- Hi @Azhar13 this paid, but still have, please assist
- !WhatsApp%20Image%202024-05-23%20at%2014.11.02_07ab2881.jpg!
!WhatsApp%20Image%202024-05-23%20at%2014.11.09_1f49f87a... - 07:37 PM Datanory - OROMEO Production Ticket(ST) #11790 (Ticket Resolved): OROMEO - assign all customers (15787) to user ID: 110001 (Admin)
- Dear @Rashdan Hussin,
Kindly assist to assign all customers (15787) to user ID: 110001 (Admin). Ms Carmen will be ... - 07:18 PM Datanory - GOLDCREST Production Ticket(ST) #11788 (Ticket Resolved): GOLDCREST - SO didn't upload to sales order approval
- Hi, can help to check why this SO didn't upload to sales order approval?
salesman ady upload database u can check it - 07:08 PM Datanory - SUNTORY Production Ticket(ST) #11773 (Ticket Resolved): KYMMSENG - check this good return error
- 03:02 PM Datanory - SUNTORY Production Ticket(ST) #11773 (Pending Client Verification): KYMMSENG - check this good return error
- select * from txn_return_details x
left join txn_return_header h on x.return_id = h.return_id
left join produc... - 02:45 PM Datanory - SUNTORY Production Ticket(ST) #11773 (Support In Progress): KYMMSENG - check this good return error
- 06:32 PM Datanory - GOLDCREST Production Ticket(ST) #11763 (Escalated to Level 3): GOLDCREST - didn't reflect to datonory SA report
- Hi pls check, didn't reflect to datonory SA report INWWX001257-240520
CCWWX001287-240520
Hi pls check, Invoice and ... - 01:57 PM Datanory - GOLDCREST Production Ticket(ST) #11763 (Pending Client Verification): GOLDCREST - didn't reflect to datonory SA report
- 11:31 AM Datanory - GOLDCREST Production Ticket(ST) #11763: GOLDCREST - didn't reflect to datonory SA report
- select * from mst_area where org_id = 'goldcrest' and branch_id = 'a263d06e9a504ebe9f52a430f298b1ad'
select * from m... - 10:05 AM Datanory - GOLDCREST Production Ticket(ST) #11763: GOLDCREST - didn't reflect to datonory SA report
- !c7cddc4c-0ce9-4681-ad8a-f9c9b39cd331.jpg!
- 06:06 PM Datanory - GOLDCREST Production Ticket(ST) #11774: GOLDCREST - Collection didn't reflect to autocount and datanory
- --Checking
select * from txn_mobile_collection_header where col_no = 'CCMCJ000359-240521'
select * from txn_mobile_... - 04:58 PM Datanory - GOLDCREST Production Ticket(ST) #11784 (Ticket Resolved): Goldcrest-- Hi, can help to check why this SO didn't upload to sales order approval?
- salesman ady upload database u can check it
- 03:05 PM Datanory - SUNTORY Production Ticket(ST) #11783 (Ticket Resolved): KYMMSENG - can't find the product code
- can't find the product code above in system
!7f81c470-9ba8-4dbc-ae20-765575104edd.jpg!
!a47da63b-3bce-4e52-9e4c-... - 01:51 PM Datanory - GOLDCREST Production Ticket(ST) #11764 (Ticket Resolved): GOLDCREST - Salesman inform me, he can't check out
- 01:50 PM Datanory - SUNTORY Production Ticket(ST) #11777 (Ticket Resolved): KYMMSENG - No have promotion list
- 11:43 AM Datanory - GOLDCREST Production Ticket(ST) #11781 (Support In Progress): Goldcrest- hi, this 2 acc still got showing at salesman mobile
- select * from txn_credit_note_history_header_at where credit_note_no= 'CNMCJ000002-240322' order by at_date desc
sel... - 11:30 AM Datanory - GOLDCREST Production Ticket(ST) #11781 (Ticket Resolved): Goldcrest- hi, this 2 acc still got showing at salesman mobile
- !WhatsApp%20Image%202024-05-23%20at%2010.13.48_e1303e15.jpg!
!WhatsApp%20Image%202024-05-23%20at%2010.13.48_f3807f36... - 10:00 AM Datanory - GOLDCREST Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- As I checked with shu ern the next release will be 30/5/2024
22/05/2024
- 07:44 AM Datanory - GOLDCREST Production Ticket(ST) #11731: Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
- follow up
- 07:43 AM Datanory - SNEKKU Production Ticket(ST) #11737 (Monitoring): Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05
- 07:42 AM Datanory - SNEKKU Production Ticket(ST) #11761 (Escalated to Level 3): SNEKKU - receipt can add on details below?
- payment receipt can add on details below?
- Cheque No : sales team key cheque no if payment by cheque, key cash if p... - 07:40 AM Datanory - GOLDCREST Production Ticket(ST) #11763: GOLDCREST - didn't reflect to datonory SA report
- issue SA report:
1. branch tcw - should be under user tcw , but user WWX perform the txn, hence not match member id
... - 07:35 AM Datanory - GOLDCREST Production Ticket(ST) #11763 (Support In Progress): GOLDCREST - didn't reflect to datonory SA report
- 06:39 PM Datanory - GOLDCREST Production Ticket(ST) #11774: GOLDCREST - Collection didn't reflect to autocount and datanory
- Select ci.collection_invoices_id, Max(ci.collection_id), ci.invoice_id, '', Max(ihh.invoice_balance), Max(isnull(ci.p...
- 06:38 PM Datanory - GOLDCREST Production Ticket(ST) #11774 (Support In Progress): GOLDCREST - Collection didn't reflect to autocount and datanory
- select * from member where member_cd = 'mcj'
select * from txn_mobile_collection_header where col_no like '%CCMCJ0... - 03:58 PM Datanory - GOLDCREST Production Ticket(ST) #11774 (Ticket Resolved): GOLDCREST - Collection didn't reflect to autocount and datanory
- Hi pls check, Collection didn't reflect to autocount and datanory
CCMCJ000359-240521
CCMCJ000360-240521
!8cd8d1... - 04:40 PM Datanory - SNEKKU Production Ticket(ST) #11692 (Ticket Resolved): SNEKKU - Some of the picture empty and half
- 04:29 PM Datanory - SUNTORY Production Ticket(ST) #11778 (Escalated to Level 3): KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
- 04:28 PM Datanory - SUNTORY Production Ticket(ST) #11778 (Support In Progress): KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
- 04:27 PM Datanory - SUNTORY Production Ticket(ST) #11778 (Pending Client Feedback): KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
- Hi @Rashdan Hussin pls log another issue for CNY pack SKU when export to Distributor the qty invoice is not correct, ...
- 04:23 PM Datanory - SUNTORY Production Ticket(ST) #11777 (Pending Client Verification): KYMMSENG - No have promotion list
- select * from customer where customer_name like '%ONE GLORY ENTERPRISE%'
select * from product_item where item_code ... - 04:18 PM Datanory - SUNTORY Production Ticket(ST) #11777 (Support In Progress): KYMMSENG - No have promotion list
- 04:17 PM Datanory - SUNTORY Production Ticket(ST) #11777 (Ticket Resolved): KYMMSENG - No have promotion list
- No have promotion list
- 04:14 PM Datanory - DAILYFRESH Production Ticket(ST) #11776 (Ticket Resolved): DAILYFRESH - how at handheld have double cstmr name
- select * from customer where customer_code = 'ASCS0755'
select * from customer_at where customer_code = 'ASCS0755'
... - 04:11 PM Datanory - DAILYFRESH Production Ticket(ST) #11776 (Support In Progress): DAILYFRESH - how at handheld have double cstmr name
- 04:11 PM Datanory - DAILYFRESH Production Ticket(ST) #11776 (Ticket Resolved): DAILYFRESH - how at handheld have double cstmr name
- Hi Technical, Can i know how at handheld have double cstmr name ya? AST17. Please advice
!90c63a68-4f1a-487b-b9c5-... - 04:09 PM Datanory - DAILYFRESH Production Ticket(ST) #11775 (Ticket Resolved): DAILYFRESH - Sales Quantity By Item Report. Please assist.
- !4d40ae78-69af-421c-b3af-ce873ea51ef7.jpg!
!94c290e7-3d81-4474-9720-ca479c017940.jpg!
the highlighted column can ... - 04:01 PM Datanory - DAILYFRESH Production Ticket(ST) #11775 (Support In Progress): DAILYFRESH - Sales Quantity By Item Report. Please assist.
- 04:01 PM Datanory - DAILYFRESH Production Ticket(ST) #11775 (Ticket Resolved): DAILYFRESH - Sales Quantity By Item Report. Please assist.
- Morning Technical team. Sales Quantity By Item Report. Please assist.
!0efa6dc9-0925-4ef8-9450-5df18d7e9f7d.jpg!
- 03:56 PM Datanory - SUNTORY Production Ticket(ST) #11773 (Ticket Resolved): KYMMSENG - check this good return error
- @Cris Neoh MCC pls help me check this good return error
@Rashdan Hussin this is the return number, L1 should ask use...
21/05/2024
- 09:46 PM Datanory - GOLDCREST Production Ticket(ST) #11748 (Ticket Resolved): GOLDCREST - why already settled the payment, still showing in mobile?
- Same issue as http://124.217.245.100:90/redmine/issues/11731
- 09:44 PM Datanory - GOLDCREST Production Ticket(ST) #11741 (Ticket Resolved): GOLDCREST - why already settled the payment, still showing in mobile?
- Same issue as http://124.217.245.100:90/redmine/issues/11731
- 09:42 PM Datanory - GOLDCREST Production Ticket(ST) #11750 (Ticket Resolved): GOLDCREST - So how to solve it? For this customer 302K/346 no more outstanding
- 09:27 PM Datanory - SUNTORY Production Ticket(ST) #11770 (Ticket Resolved): KYMMSENG - Upload error
- 09:17 PM Datanory - SUNTORY Production Ticket(ST) #11770 (Support In Progress): KYMMSENG - Upload error
- 09:17 PM Datanory - SUNTORY Production Ticket(ST) #11770 (Ticket Resolved): KYMMSENG - Upload error
- !70dd754e-7894-4c36-a327-1ecf8207ca6d.jpg!
User hit error when want to Upload. - 09:14 PM Datanory - SUNTORY Production Ticket(ST) #11769 (Ticket Resolved): KYMMSENG - cant upload
- 09:07 PM Datanory - SUNTORY Production Ticket(ST) #11769 (Support In Progress): KYMMSENG - cant upload
- 09:07 PM Datanory - SUNTORY Production Ticket(ST) #11769 (Ticket Resolved): KYMMSENG - cant upload
- cant upload
!fc3b20d2-5c9a-4ce3-8fe4-baea09649d20.jpg!
- all user cannot do Upload and Upload database. - 04:15 PM Datanory - GOLDCREST Production Ticket(ST) #11764 (Pending Client Verification): GOLDCREST - Salesman inform me, he can't check out
- 04:12 PM Datanory - GOLDCREST Production Ticket(ST) #11764 (Support In Progress): GOLDCREST - Salesman inform me, he can't check out
- 10:48 AM Datanory - GOLDCREST Production Ticket(ST) #11764 (Ticket Resolved): GOLDCREST - Salesman inform me, he can't check out
- Salesman inform me, he can't check out, then he do like this only can check out
!73588c13-94e2-468f-8a3b-be62588b3... - 03:10 PM Datanory - DAILYFRESH Production Ticket(ST) #11766 (Escalated to Level 3): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
- 02:04 PM Datanory - DAILYFRESH Production Ticket(ST) #11766: DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
- select * from approval_flow where org_id = 'A000003' and activity = 'Van Goods Request'
select * from approval_flow_... - 11:38 AM Datanory - DAILYFRESH Production Ticket(ST) #11766 (Support In Progress): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
- Based on checking, SRB07 was assigned to two branches, SRB and SHA. And there is approver for both branches.
VanGood... - 11:37 AM Datanory - DAILYFRESH Production Ticket(ST) #11766 (Ticket Resolved): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
- Hi Technical Team. For Van Goods Request Approval for SRB07 whose should be approve? SRB01 right? But this 2 days, th...
- 02:57 PM Datanory - SNEKKU Production Ticket(ST) #11762 (Escalated to Level 3): SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
- select * from member where member_cd = 'MC5'
select * from customer where customer_code = '10T09'
select * from t... - 10:49 AM Datanory - SNEKKU Production Ticket(ST) #11762 (Support In Progress): SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
- 09:02 AM Datanory - SNEKKU Production Ticket(ST) #11762 (Ticket Resolved): SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
- hi @Azhar MCC why last visit shown 20/05/24 for 10T09, user MC5? as last visit should be 07/05/24
!9ca139ae-f4d5-4... - 10:56 AM Datanory - SNEKKU Production Ticket(ST) #11761 (Support In Progress): SNEKKU - receipt can add on details below?
- in discussion with Lee Wei to get better expectations and explanation
- 08:58 AM Datanory - SNEKKU Production Ticket(ST) #11761 (Escalated to Level 3): SNEKKU - receipt can add on details below?
- hi @Azhar MCC receipt can add on details below?
- Cheque No
- invoice and cn document Date
- original invoice and ... - 10:45 AM Datanory - GOLDCREST Production Ticket(ST) #11763 (Ticket Resolved): GOLDCREST - didn't reflect to datonory SA report
- Hi pls check, didn't reflect to datonory SA report INWWX001257-240520
CCWWX001287-240520 - 10:39 AM Datanory - GOLDCREST Production Ticket(ST) #11736 (Ticket Resolved): Goldcrest- Hi pls check, why didnt rounding up, unit price RM53.00
- 10:37 AM Datanory - GOLDCREST Production Ticket(ST) #11731: Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
- https://app.clickup.com/t/86epd0u9h
- 10:25 AM Datanory - GOLDCREST Production Ticket(ST) #11731 (Escalated to Level 3): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
- 10:07 AM Datanory - SNEKKU Production Ticket(ST) #11758 (Ticket Resolved): SNEKKU - unable save, shown bank blank
20/05/2024
- 06:19 PM Datanory - SNEKKU Production Ticket(ST) #11690: SNEKKU - help to check any setting wrong caused this
- Shuern: the quantity in additional rule section has nothing to do with promotion qualifier quantity, it just showing...
- 06:18 PM Datanory - SNEKKU Production Ticket(ST) #11691: SNEKKU - setting 3% for carton, but why not appear
- Shuern: the quantity in additional rule section has nothing to do with promotion qualifier quantity, it just showing...
- 06:12 PM Datanory - SUNTORY Production Ticket(ST) #11674 (Ticket Resolved): suntory- I saw the decimal point difference for 08th and 09th any reason ?
- 06:07 PM Datanory - SUNTORY Production Ticket(ST) #11674 (Support In Progress): suntory- I saw the decimal point difference for 08th and 09th any reason ?
- 06:05 PM Datanory - GOLDCREST Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- Clickup status: Current Sprint
- 05:59 PM Datanory - SUNTORY Production Ticket(ST) #11656 (Ticket Resolved): Suntory - [07/05, 20:50] MCC Cris: hi not sure if this is issue because when i filter 6th May, then data cannot show [07/05, 20:51] MCC Cris: when no select filter the 6th May data is shown
- 05:55 PM Datanory - SUNTORY Production Ticket(ST) #11656 (Pending Client Verification): Suntory - [07/05, 20:50] MCC Cris: hi not sure if this is issue because when i filter 6th May, then data cannot show [07/05, 20:51] MCC Cris: when no select filter the 6th May data is shown
- 05:49 PM Datanory - SNEKKU Production Ticket(ST) #11686: SNEKKU - other modules, follow item code ya, can change to follow item code?
- Status in clickup: Test
- 05:42 PM Datanory - SNEKKU Production Ticket(ST) #11647: SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot
- - now able to choose collection date
- but collection date not in sequence - 05:26 PM Datanory - GOLDCREST Production Ticket(ST) #11750 (Support In Progress): GOLDCREST - So how to solve it? For this customer 302K/346 no more outstanding
- 10:15 AM Datanory - GOLDCREST Production Ticket(ST) #11750 (Ticket Resolved): GOLDCREST - So how to solve it? For this customer 302K/346 no more outstanding
- Hi pls check, I296886 already paid 27/04/24 (bcoz this inv showing in mobile, salesman issue collection and wrongly ...
- 05:17 PM Datanory - SNEKKU Production Ticket(ST) #11742 (Ticket Resolved): SNEKKU - collection unable approve
- 05:16 PM Datanory - GOLDCREST Production Ticket(ST) #11740 (Ticket Resolved): GOLDCREST - pls check this issue
- 05:15 PM Datanory - SUNTORY Production Ticket(ST) #11739 (Ticket Resolved): KYMMSENG - Another issue is Return
- 02:10 PM Datanory - SNEKKU Production Ticket(ST) #11758 (Support In Progress): SNEKKU - unable save, shown bank blank
- 02:10 PM Datanory - SNEKKU Production Ticket(ST) #11758 (Ticket Resolved): SNEKKU - unable save, shown bank blank
- hi @Azhar MCC unable save, shown bank blank
but we never fill up ya
!4e14938d-0cb6-40c6-a16d-06a17cca46c2.jpg!
!... - 10:55 AM Datanory - GOLDCREST Production Ticket(ST) #11748 (Pending Client Verification): GOLDCREST - why already settled the payment, still showing in mobile?
- select * from customer where customer_code = '302M/170'
select * from member where member_id = '3285f21092ff4c4aa4b8... - 10:49 AM Datanory - GOLDCREST Production Ticket(ST) #11748 (Support In Progress): GOLDCREST - why already settled the payment, still showing in mobile?
- 10:04 AM Datanory - GOLDCREST Production Ticket(ST) #11748 (Ticket Resolved): GOLDCREST - why already settled the payment, still showing in mobile?
- Hi pls check, why already settled the payment, still showing in mobile?
Customer code: 302M/170
!457e1bba-38f9-...
18/05/2024
- 03:19 PM Datanory - GOLDCREST Production Ticket(ST) #11736 (Pending Client Feedback): Goldcrest- Hi pls check, why didnt rounding up, unit price RM53.00
- Hi
Pls understand our office operating hours
Monday-Friday-8.30am to 5.30pm
Saturday-8.30am to 12.30pm
... - 10:53 AM Datanory - GOLDCREST Production Ticket(ST) #11736 (Support In Progress): Goldcrest- Hi pls check, why didnt rounding up, unit price RM53.00
- in progress verify logic with tech team.
as first, i noticed that we integrate the mentioned invoice with PCS price,... - 03:14 PM Datanory - SNEKKU Production Ticket(ST) #11737 (Escalated to Level 3): Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05
- 11:42 AM Datanory - SNEKKU Production Ticket(ST) #11737 (Support In Progress): Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05
- 03:12 PM Datanory - GOLDCREST Production Ticket(ST) #11731: Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
- need further discussion with Goldcrest admin as got 2 collection for this invoice, 1 is backend collection (Autocount...
17/05/2024
- 07:00 PM Datanory - SNEKKU Production Ticket(ST) #11742 (Pending Client Verification): SNEKKU - collection unable approve
- 02:54 PM Datanory - SNEKKU Production Ticket(ST) #11742 (Escalated to Level 3): SNEKKU - collection unable approve
- 02:51 PM Datanory - SNEKKU Production Ticket(ST) #11742 (Support In Progress): SNEKKU - collection unable approve
- 02:51 PM Datanory - SNEKKU Production Ticket(ST) #11742 (Ticket Resolved): SNEKKU - collection unable approve
- hi @Azhar MCC, collection unable approve it got CN
!615a4615-1a37-49dc-b19f-5dd645a9aff8.jpg!
hi @Rashdan Hussi... - 06:55 PM Datanory - GOLDCREST Production Ticket(ST) #11740 (Pending Client Verification): GOLDCREST - pls check this issue
- select * from customer where customer_code = '302k/346'
select * from member where member_id = '2c9e40b5f5904775b711... - 06:52 PM Datanory - GOLDCREST Production Ticket(ST) #11740 (Support In Progress): GOLDCREST - pls check this issue
- 02:46 PM Datanory - GOLDCREST Production Ticket(ST) #11740 (Ticket Resolved): GOLDCREST - pls check this issue
- !6d1b2b10-8c72-4698-acbc-756394c497b0.jpg!
!ccb8ee38-f42d-4b75-96db-dbae4f2a5def.jpg!
!175551d6-8463-4470-ab3b-1b43... - 06:52 PM Datanory - GOLDCREST Production Ticket(ST) #11741 (Pending Client Verification): GOLDCREST - why already settled the payment, still showing in mobile?
- select * from customer where customer_code = '305p/009'
select * from member where member_id = '0d5eda133f2946f1aef0... - 06:42 PM Datanory - GOLDCREST Production Ticket(ST) #11741 (Support In Progress): GOLDCREST - why already settled the payment, still showing in mobile?
- 02:48 PM Datanory - GOLDCREST Production Ticket(ST) #11741 (Ticket Resolved): GOLDCREST - why already settled the payment, still showing in mobile?
- Hi pls check, why already settled the payment, still showing in mobile?
!8cd1a2d3-a946-420b-ba42-9e09616545f4.jpg!... - 06:20 PM Datanory - SNEKKU Production Ticket(ST) #11737: Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05
- This part need to do testing where Do collection and approve collection on the next day
Could not replicate in the ... - 12:38 PM Datanory - SNEKKU Production Ticket(ST) #11737: Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05
- !WhatsApp%20Image%202024-05-17%20at%2012.36.13_86bfdfb9.jpg!
select * from txn_mobile_collection_header where ... - 12:27 PM Datanory - SNEKKU Production Ticket(ST) #11737 (Ticket Resolved): Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05
- 06:13 PM Datanory - GOLDCREST Production Ticket(ST) #11731: Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
select * from txn_mobile_collection_invoice where col_id= '04d4dd14-409b-4f60-b391-83bd568a4545'
select * from ...- 05:15 PM Datanory - GOLDCREST Production Ticket(ST) #11736: Goldcrest- Hi pls check, why didnt rounding up, unit price RM53.00
- SELECT
sod.base_uom_list_price,
pp.selling_price,
pt.item_name,
pt.item_code,
pp.sellin... - 12:24 PM Datanory - GOLDCREST Production Ticket(ST) #11736 (Ticket Resolved): Goldcrest- Hi pls check, why didnt rounding up, unit price RM53.00
- !WhatsApp%20Image%202024-05-17%20at%2010.50.46_ab7b57a1.jpg!
- 04:30 PM Datanory - SUNTORY Production Ticket(ST) #11739 (Pending Client Verification): KYMMSENG - Another issue is Return
- 04:27 PM Datanory - SUNTORY Production Ticket(ST) #11739 (Support In Progress): KYMMSENG - Another issue is Return
- 02:42 PM Datanory - SUNTORY Production Ticket(ST) #11739 (Ticket Resolved): KYMMSENG - Another issue is Return
- Promo Error > Return Goods Stock into system > But how come my stock still non add back ...?
any step miss-out
!3... - 12:03 PM Datanory - GOLDCREST Production Ticket(ST) #11723 (Escalated to Level 3): Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.
- https://app.clickup.com/t/86epc9933
- 11:32 AM Datanory - GOLDCREST Production Ticket(ST) #11723: Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.
- select * from txn_invoice_history_header where invoice_no= 'INWWQ000613-240515'
select * from txn_invoice_history_de... - 11:16 AM Datanory - GOLDCREST Production Ticket(ST) #11723: Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.
- select * from txn_invoice_history_header where invoice_no= 'INWWQ000311-240417'
select * from txn_invoice_history_de... - 09:25 AM Datanory - NIBOU Production Ticket(ST) #11705 (Ticket Resolved): NIBOU - checking all the active users for Nibou
- Dear @Louise Lim,
Kindly refer below information as requested:
AIDAH
Mar-24
FOO
Feb-24
JUSTIN
...
16/05/2024
- 04:17 PM Datanory - SUNTORY Production Ticket(ST) #11726 (Escalated to Level 3): Suntory- @~Cris Neoh saleperson got feedback that when he enters order,he have selected discount, but after he upload the discount does not appear on the final invoice.
- https://app.clickup.com/t/86epc33ck
- 04:16 PM Datanory - SUNTORY Production Ticket(ST) #11726 (Support In Progress): Suntory- @~Cris Neoh saleperson got feedback that when he enters order,he have selected discount, but after he upload the discount does not appear on the final invoice.
- 02:45 PM Datanory - GOLDCREST Production Ticket(ST) #11723 (Pending Client Feedback): Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.
- Hi @~Suzanne , kindly help to request user WWQ to upload database for further checking.
- 02:44 PM Datanory - GOLDCREST Production Ticket(ST) #11723 (Support In Progress): Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.
- 01:14 PM Datanory - GOLDCREST Production Ticket(ST) #11723: Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.
- Based on my finding, I suspect there is reciept issue ( it did not show complete SKUs in the list)
SELECT ptem.item_... - 02:44 PM Datanory - GOLDCREST Production Ticket(ST) #11731 (Pending Client Feedback): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
- hi @~Suzanne , can we remote to your anydesk?
- 12:10 PM Datanory - GOLDCREST Production Ticket(ST) #11731 (Support In Progress): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
- Hi @~Suzanne , noted on the escalation. We will check on it and revert back in soonest possible.
!2.jpg!
!1.jpg!
- 12:09 PM Datanory - GOLDCREST Production Ticket(ST) #11731 (Ticket Resolved): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
- 12:47 PM Datanory - SNEKKU Production Ticket(ST) #11690: SNEKKU - help to check any setting wrong caused this
- the qualifier will not effect the promotion right .
the summary of the order for user reference on how much they hav... - 10:41 AM Datanory - SNEKKU Production Ticket(ST) #11727 (Ticket Resolved): SNEKKU- hi @Azhar13 why collection type shown CN? but payment receipt correct
- 10:11 AM Datanory - SNEKKU Production Ticket(ST) #11727 (Pending Client Verification): SNEKKU- hi @Azhar13 why collection type shown CN? but payment receipt correct
- !WhatsApp%20Image%202024-05-16%20at%2009.57.34_b2a5fb6a.jpg!
- 10:01 AM Datanory - SUNTORY Production Ticket(ST) #11721 (Ticket Resolved): Suntory- No promotion for all items
- The root cause is due to the customer is created today, but the refresh promotion engine run at midnight
- 10:00 AM Datanory - SUNTORY Production Ticket(ST) #11721 (Pending Client Verification): Suntory- No promotion for all items
- 10:00 AM Datanory - SUNTORY Production Ticket(ST) #11721 (Support In Progress): Suntory- No promotion for all items
- 09:59 AM Datanory - GOLDCREST Production Ticket(ST) #11720 (Ticket Resolved): Goldcrest- hi, INJNL001833-240514 didn't shown in salesman activity report
- 09:58 AM Datanory - GOLDCREST Production Ticket(ST) #11720 (Pending Client Verification): Goldcrest- hi, INJNL001833-240514 didn't shown in salesman activity report
- Hi @~Goldcrest Hotline , the mentioned invoice and collection already appear in the salesman activity report. the roo...
15/05/2024
- 06:18 PM Datanory - SNEKKU Production Ticket(ST) #11727: SNEKKU- hi @Azhar13 why collection type shown CN? but payment receipt correct
- https://app.clickup.com/t/86epbw7k5
- 06:18 PM Datanory - SNEKKU Production Ticket(ST) #11727 (Escalated to Level 3): SNEKKU- hi @Azhar13 why collection type shown CN? but payment receipt correct
- 06:17 PM Datanory - SNEKKU Production Ticket(ST) #11727 (Support In Progress): SNEKKU- hi @Azhar13 why collection type shown CN? but payment receipt correct
- 06:17 PM Datanory - SNEKKU Production Ticket(ST) #11727 (Ticket Resolved): SNEKKU- hi @Azhar13 why collection type shown CN? but payment receipt correct
- !WhatsApp%20Image%202024-05-15%20at%2017.59.08_08c5a08b.jpg!
!WhatsApp%20Image%202024-05-15%20at%2017.59.00_bf6c0229... - 06:15 PM Datanory - SNEKKU Production Ticket(ST) #11712: hi @Azhar13 again, already deduct previously, but still shown in collection
- https://app.clickup.com/t/86epbw0x3
- 06:14 PM Datanory - SNEKKU Production Ticket(ST) #11724 (Ticket Resolved): Snekku- hi, pls help check, collection ccmn5000009-240418 has minus the CN/002073 - RM 2.56 but now want to do new collection, and this CN still appear. customer is 5P517 Wan Shing Mktg S/B.
-
- 06:13 PM Datanory - SNEKKU Production Ticket(ST) #11724 (Support In Progress): Snekku- hi, pls help check, collection ccmn5000009-240418 has minus the CN/002073 - RM 2.56 but now want to do new collection, and this CN still appear. customer is 5P517 Wan Shing Mktg S/B.
- 02:20 PM Datanory - SNEKKU Production Ticket(ST) #11724 (Ticket Resolved): Snekku- hi, pls help check, collection ccmn5000009-240418 has minus the CN/002073 - RM 2.56 but now want to do new collection, and this CN still appear. customer is 5P517 Wan Shing Mktg S/B.
- hi, pls help check, collection ccmn5000009-240418 has minus the CN/002073 - RM 2.56 but now want to do new collection...
- 06:01 PM Datanory - SUNTORY Production Ticket(ST) #11721: Suntory- No promotion for all items
- -- Handover to arif
- 12:10 PM Datanory - SUNTORY Production Ticket(ST) #11721 (Ticket Resolved): Suntory- No promotion for all items
- !WhatsApp%20Image%202024-05-15%20at%2010.00.51_93a8c57d.jpg!
@Rashdan Hussin MCC pls check & try simulate based ... - 05:34 PM Datanory - GOLDCREST Production Ticket(ST) #11720 (Pending Client Feedback): Goldcrest- hi, INJNL001833-240514 didn't shown in salesman activity report
- Hi,
"hi, INJNL001833-240514 didn't shown in salesman activity report"
check with you, this customer should be under... - 03:55 PM Datanory - GOLDCREST Production Ticket(ST) #11720 (Escalate to 2nd Level Support): Goldcrest- hi, INJNL001833-240514 didn't shown in salesman activity report
- 11:30 AM Datanory - GOLDCREST Production Ticket(ST) #11720 (Support In Progress): Goldcrest- hi, INJNL001833-240514 didn't shown in salesman activity report
select * from txn_mobile_collection_header where col_id like 'd264571c-4cff-478d-844d-0d5633733ab7'
select * from ...- 11:28 AM Datanory - GOLDCREST Production Ticket(ST) #11720 (Ticket Resolved): Goldcrest- hi, INJNL001833-240514 didn't shown in salesman activity report
- 04:49 PM Datanory - DAILYFRESH Production Ticket(ST) #11722 (Ticket Resolved): DailyFresh- Hi Technical Team. 2 nama cstmr tiAda dalam list handheld user tapi dalam sistem sy, ada dalam sistem. Boleh check? For JHB05.
- 12:44 PM Datanory - DAILYFRESH Production Ticket(ST) #11722 (Pending Client Verification): DailyFresh- Hi Technical Team. 2 nama cstmr tiAda dalam list handheld user tapi dalam sistem sy, ada dalam sistem. Boleh check? For JHB05.
- 12:38 PM Datanory - DAILYFRESH Production Ticket(ST) #11722 (Support In Progress): DailyFresh- Hi Technical Team. 2 nama cstmr tiAda dalam list handheld user tapi dalam sistem sy, ada dalam sistem. Boleh check? For JHB05.
- 12:37 PM Datanory - DAILYFRESH Production Ticket(ST) #11722 (Ticket Resolved): DailyFresh- Hi Technical Team. 2 nama cstmr tiAda dalam list handheld user tapi dalam sistem sy, ada dalam sistem. Boleh check? For JHB05.
- !WhatsApp%20Image%202024-05-15%20at%2011.54.44_7664b5e5.jpg!
!WhatsApp%20Image%202024-05-15%20at%2011.54.44_3acf9b6b... - 03:59 PM Datanory - SUNTORY Production Ticket(ST) #11726 (Ticket Resolved): Suntory- @~Cris Neoh saleperson got feedback that when he enters order,he have selected discount, but after he upload the discount does not appear on the final invoice.
- @Rashdan Hussin MCC please log this issue and further check
!WhatsApp%20Image%202024-05-15%20at%2015.23.05_d4b3dd9e.... - 03:06 PM Datanory - DAILYFRESH Production Ticket(ST) #11719 (Ticket Resolved): Dailyfresh - Tapi stock roti pulak xda
- 02:22 PM Datanory - DAILYFRESH Production Ticket(ST) #11719 (Pending Client Feedback): Dailyfresh - Tapi stock roti pulak xda
- @~Nana Azira as per our called, kindly request user to do van good request (internal adjustment) for this inventory c...
- 02:21 PM Datanory - DAILYFRESH Production Ticket(ST) #11719 (Support In Progress): Dailyfresh - Tapi stock roti pulak xda
- 10:12 AM Datanory - DAILYFRESH Production Ticket(ST) #11719 (Ticket Resolved): Dailyfresh - Tapi stock roti pulak xda
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- 02:49 PM Datanory - DAILYFRESH Production Ticket(ST) #11715 (Ticket Resolved): JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in.
- 09:19 AM Datanory - DAILYFRESH Production Ticket(ST) #11715 (Pending Client Verification): JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in.
- 09:16 AM Datanory - DAILYFRESH Production Ticket(ST) #11715 (Support In Progress): JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in.
- 09:16 AM Datanory - DAILYFRESH Production Ticket(ST) #11715 (Ticket Resolved): JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in.
- JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in.
- 02:18 PM Datanory - GOLDCREST Production Ticket(ST) #11723 (Ticket Resolved): Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.
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!WhatsApp%20Image%202024-05-15%20at%2013.37.23_78ea9128... - 11:36 AM Datanory - GOLDCREST Production Ticket(ST) #11702 (Ticket Resolved): goldcrest- Hi pls check, direction missing
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