Activity
From 08/05/2024 to 06/06/2024
05/06/2024
- 06:42 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11920 (Ticket Resolved): KYMMSENG - good return error)
- duplicate customer branch.
- 06:38 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11902 (Ticket Resolved): GOLDCREST - K/332 not in this route, I want to unstick, can't do it)
- Delete the route.
- 03:52 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11916 (Ticket Resolved): Snekku- Hi @Azhar13 why collection number CCMS0... 7 less 1 zero?)
- support and simulation
- 02:16 PM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #11884 (Ticket Resolved): Snekku- hi @Azhar13 why same CN appear 2 time ya)
- support and simulation
04/06/2024
- 06:37 PM Datanory - SUNTORY 24.00 hours (Production Ticket(ST) #11643 (Ticket Resolved): SUNTORY - block certain URL in android enterprise)
- Block all URL in firefox except kymmseng erp.
- 06:32 PM Datanory - GOLDCREST 24.00 hours (Production Ticket(ST) #11882 (Ticket Resolved): GOLDCREST - Hi pls check, double inv no in mobile)
- Cannot replicate the issue.
- 05:30 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11902 (Ticket Resolved): GOLDCREST - K/332 not in this route, I want to unstick, can't do it)
- User request to delete route.
- 04:32 PM Datanory - GOLDCREST 4.00 hours (Production Ticket(ST) #11901 (Ticket Resolved): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening)
- support and simulation
- 02:05 PM Datanory - OROMEO 24.00 hours (Production Ticket(ST) #11896 (Ticket Resolved): OROMEO - user not able to upload, error show)
- Issue with COALESCE,0).the coalesce function causing the convert to fail.
- 12:26 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11909 (Ticket Resolved): SNEKKU - call report which customer not yet get photo and location)
- Customer that have no photo and location.
- 11:14 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11892 (Ticket Resolved): SNEKKU - why got negative ya)
- The invoice has collection previously but cancelled in mysoft.
- 10:41 AM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11876 (Ticket Resolved): Goldcrest- Hi pls check still got this happen...)
- support and simulation
03/06/2024
- 09:37 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11880 (Ticket Resolved): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist)
- Front end issue.
02/06/2024
- 05:51 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11906 (Ticket Resolved): DAILYFRESH - PNG06 problem to upload sales.)
- Network issue.
01/06/2024
- 09:40 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11903 (Ticket Resolved): DAILYFRESH - morning technical team..please assist)
- Apps bug
- 09:21 PM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11900 (Ticket Resolved): PRIMAASIA - Data not show after 8th June)
- User enquiry.
- 09:14 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11899 (Ticket Resolved): SNEKKU - Why product picture unable see)
- Why product picture unable see
- 08:56 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11898 (Ticket Resolved): SNEKKU - Why me2, don't have create doc icon)
- Not turn on New Document.
- 08:46 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #11897 (Ticket Resolved): OROMEO - import June Merchandiser route into datanory system)
- Import route plan.
- 08:17 PM Datanory - SUNTORY 4.00 hours (Production Ticket(ST) #11895 (Ticket Resolved): KYMMSENG - there are not tally between details and header data)
- Invoice header amount that have promo not updated.
31/05/2024
- 10:37 AM Datanory - SUNTORY 4.00 hours (Production Ticket(ST) #11726 (Ticket Resolved): Suntory- @~Cris Neoh saleperson got feedback that when he enters order,he have selected discount, but after he upload the discount does not appear on the final invoice.)
- support and stimulation
30/05/2024
- 12:23 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11870 (Ticket Resolved): DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.)
- support and simulation
- 10:19 AM Datanory - DAILYFRESH 4.00 hours (Production Ticket(ST) #11846 (Ticket Resolved): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini)
- support and simulation
- 10:19 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11846 (Ticket Resolved): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini)
- support and simulation
- 09:52 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11869 (Ticket Resolved): Hi Techical Team, Kindly, check for JHR03. User said his sistem cannot see the goods. Kindly assist urgently ya)
- support and simulation
29/05/2024
- 03:40 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11690 (Ticket Resolved): SNEKKU - help to check any setting wrong caused this)
- support and simulation
- 12:43 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #11790 (Ticket Resolved): OROMEO - assign all customers (15787) to user ID: 110001 (Admin))
- add customer to user relation for 110001.
- 11:35 AM Datanory - DAILYFRESH 2.00 hours (Production Ticket(ST) #11766 (Ticket Resolved): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?)
- There are two approval flow for this user.
- 10:41 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11838 (Ticket Resolved): SNEKKU - this cancelled is do by sales team or?)
- Collection created and cancelled at their side.
- 10:26 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11851 (Ticket Resolved): Goldcrest- hi there, as we create a new user which is BRY, can help us add this new user as PIC as per this customer list? thanks)
- Add new customer to user relation.
28/05/2024
- 09:16 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11824 (Ticket Resolved): SNEKKU - hi @Azhar13, why web not shown CCMS0000008?)
- Same issue with http://124.217.245.100:90/redmine/issues/11837
- 02:23 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11830 (Ticket Resolved): SNEKKU - try collection (without check in out), cheque date empty, but got fill in)
- Check the payment type.
- 09:55 AM Datanory - GOLDCREST 4.00 hours (Production Ticket(ST) #11827 (Ticket Resolved): Goldcrest-Hi, 24/5/24 sales invoice report not able to generate)
- support and simulation
27/05/2024
- 06:35 PM Datanory - GOLDCREST 24.00 hours (Production Ticket(ST) #11731 (Ticket Resolved): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount)
- CCMCJ000285-240515 didn't reflect to autocount
- 06:28 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11822 (Ticket Resolved): KYMMSENG - duplicate items when export to ERP)
- Joe code is overwritten by pipeline.
- 06:25 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11812 (Ticket Resolved): KYMMSENG - sell in detail show blank in all transation)
- Joe code is overwritten by pipeline.
- 06:20 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11783 (Ticket Resolved): KYMMSENG - can't find the product code)
- Issue with the product in datanory using old code while in ERP have new code.
- 03:36 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11788 (Ticket Resolved): GOLDCREST - SO didn't upload to sales order approval)
- SO didn't upload to sales order approval
- 10:30 AM Datanory - SNEKKU 24.00 hours (Production Ticket(ST) #11686 (Ticket Resolved): SNEKKU - other modules, follow item code ya, can change to follow item code?)
- Client request.
25/05/2024
- 04:09 PM Datanory - SNEKKU 20.00 hours (Production Ticket(ST) #11780 (Ticket Resolved): Snekku- Hi @Azhar13 why like this ya)
- f
24/05/2024
- 12:05 AM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11815 (Ticket Resolved): KYMMSENG - This customer no have HE promotion)
- Their promotion setup.
- 07:55 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11811 (Ticket Resolved): GOLDCREST - why the mobile showing this invoice)
- Invoice created by clt device.
- 06:56 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11798 (Ticket Resolved): SNEKKU - click import data but not response)
- Route Plan Import
- 04:14 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11797 (Ticket Resolved): GOLDCREST - why for branch V all end date change to 23/5/24)
- Patch the end date.
- 02:49 PM Datanory - SNEKKU 24.00 hours (Production Ticket(ST) #11647 (Ticket Resolved): SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot)
- collection date
- 12:04 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11782 (Ticket Resolved): Snekku- Hi @Azhar13 this paid, but still have, please assist)
- Data integrataion.
- 11:37 AM Datanory - GOLDCREST 24.00 hours (Production Ticket(ST) #11774 (Ticket Resolved): GOLDCREST - Collection didn't reflect to autocount and datanory)
- Possibility of dead lock.
- 10:30 AM Datanory - GOLDCREST 0.00 hour (Production Ticket(ST) #11784 (Ticket Resolved): Goldcrest-- Hi, can help to check why this SO didn't upload to sales order approval?)
- Ticket already created. http://124.217.245.100:90/redmine/issues/11788
23/05/2024
- 03:02 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11773 (Ticket Resolved): KYMMSENG - check this good return error)
- Customer branch duplicate.
- 01:57 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11763 (Ticket Resolved): GOLDCREST - didn't reflect to datonory SA report)
- Branch and area mismatch.
22/05/2024
- 04:40 PM Datanory - SNEKKU 24.00 hours (Production Ticket(ST) #11692 (Ticket Resolved): SNEKKU - Some of the picture empty and half)
- Possibility due to poor network connection.
- 04:23 PM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #11777 (Ticket Resolved): KYMMSENG - No have promotion list)
- No issue found.
- 04:14 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11776 (Ticket Resolved): DAILYFRESH - how at handheld have double cstmr name)
- Duplicate route.
- 04:09 PM Datanory - DAILYFRESH 4.00 hours (Production Ticket(ST) #11775 (Ticket Resolved): DAILYFRESH - Sales Quantity By Item Report. Please assist.)
- Caused by recent deployment.
21/05/2024
- 09:42 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11750 (Ticket Resolved): GOLDCREST - So how to solve it? For this customer 302K/346 no more outstanding)
- Same issue as http://124.217.245.100:90/redmine/issues/11731
- 09:27 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11770 (Ticket Resolved): KYMMSENG - Upload error)
- Multiple branches for the promotion causing duplicate
- 09:14 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11769 (Ticket Resolved): KYMMSENG - cant upload)
- Network issue.
- 04:15 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11764 (Ticket Resolved): GOLDCREST - Salesman inform me, he can't check out)
- Cannot replicate the issue.
- 10:07 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11758 (Ticket Resolved): SNEKKU - unable save, shown bank blank)
- Include checking for bank.
20/05/2024
- 06:12 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11674 (Ticket Resolved): suntory- I saw the decimal point difference for 08th and 09th any reason ?)
- decimal point difference for 08th and 09th
- 05:59 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11656 (Ticket Resolved): Suntory - [07/05, 20:50] MCC Cris: hi not sure if this is issue because when i filter 6th May, then data cannot show [07/05, 20:51] MCC Cris: when no select filter the 6th May data is shown)
- bug
- 10:55 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11748 (Ticket Resolved): GOLDCREST - why already settled the payment, still showing in mobile?)
- already settled the payment, still showing in mobile
17/05/2024
- 07:00 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11742 (Ticket Resolved): SNEKKU - collection unable approve)
- issue with web collection is a bug
- 02:54 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11742 (Ticket Resolved): SNEKKU - collection unable approve)
- web collection bug
- 06:55 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11740 (Ticket Resolved): GOLDCREST - pls check this issue)
- Knock off invoice still showing.
- 04:30 PM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #11739 (Ticket Resolved): KYMMSENG - Another issue is Return)
- Good return pending.
16/05/2024
- 10:41 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11727 (Ticket Resolved): SNEKKU- hi @Azhar13 why collection type shown CN? but payment receipt correct)
- support and simulation
- 10:11 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11727 (Ticket Resolved): SNEKKU- hi @Azhar13 why collection type shown CN? but payment receipt correct)
- support and simulation
15/05/2024
- 06:14 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11724 (Ticket Resolved): Snekku- hi, pls help check, collection ccmn5000009-240418 has minus the CN/002073 - RM 2.56 but now want to do new collection, and this CN still appear. customer is 5P517 Wan Shing Mktg S/B.)
- support
- 04:49 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11722 (Ticket Resolved): DailyFresh- Hi Technical Team. 2 nama cstmr tiAda dalam list handheld user tapi dalam sistem sy, ada dalam sistem. Boleh check? For JHB05.)
- support and stimulation
- 12:44 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11722 (Ticket Resolved): DailyFresh- Hi Technical Team. 2 nama cstmr tiAda dalam list handheld user tapi dalam sistem sy, ada dalam sistem. Boleh check? For JHB05.)
- support and simulation
- 11:36 AM Datanory - GOLDCREST 0.50 hour (Production Ticket(ST) #11702 (Ticket Resolved): goldcrest- Hi pls check, direction missing)
- support
14/05/2024
- 06:30 PM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #11705 (Ticket Resolved): NIBOU - checking all the active users for Nibou)
- checking all the active users for Nibou
- 05:51 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11698 (Ticket Resolved): Hi pls check, invoice and collection number missing INWWX001117-240510 CCWWX001142-240510)
- support and stimulation
- 04:54 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11709 (Ticket Resolved): SNEKKU - Issue of collection in web)
- Issue of collection in web
- 03:06 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11708 (Ticket Resolved): Snekku- hi @Azhar13 unable approve)
- support and stimulation
- 11:37 AM Datanory - GOLDCREST 4.00 hours (Production Ticket(ST) #11676 (Ticket Resolved): Goldcrest- Hi pls check, this 2 collection number missing CCWWQ000575-240508, CCWWX001113-240508)
- support
13/05/2024
- 03:32 PM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #11690 (Ticket Resolved): SNEKKU - help to check any setting wrong caused this)
- support and simulation
- 12:03 PM Datanory - DAILYFRESH 0.20 hour (Production Ticket(ST) #11696 (Ticket Resolved): Daily Fresh- Hi Technical team. SEL14 tak boleh print kertas untuk 99 speedmart.advice pls. Urgent!!)
- support
- 11:58 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11678 (Ticket Resolved): DailyFresh- kindly see highlighted. how come call rate is 100% but still have missed calls?)
- support and simulation
- 11:49 AM Datanory - SNEKKU 4.00 hours (Production Ticket(ST) #11672 (Ticket Resolved): Snekku - hi, pls check why collection of CCMC4000006 is missing?)
- support
- 11:35 AM Datanory - GOLDCREST 24.00 hours (Production Ticket(ST) #11539 (Ticket Resolved): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.)
- opening balance in EOD summary is not same as previous day closing balance
- 10:49 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11688 (Ticket Resolved): GOLDCREST - inv & collection didn't reflect to autocount)
- No issue.
12/05/2024
- 05:07 PM Datanory - OROMEO 2.00 hours (Production Ticket(ST) #11675 (Ticket Resolved): OROMEO - import the assigned merchandiser to Datanory)
- import the assigned merchandiser to Datanory
11/05/2024
- 05:03 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11689 (Ticket Resolved): SNEKKU - can't view product list for customer group ES RM 2)
- Not update the integration trigger
- 01:21 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11686 (Ticket Resolved): SNEKKU - other modules, follow item code ya, can change to follow item code?)
- Client request.
- 01:12 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11688 (Ticket Resolved): GOLDCREST - inv & collection didn't reflect to autocount)
- inv & collection didn't reflect to autocount
- 12:34 PM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11687 (Ticket Resolved): PRIMAASIA - salesman cant login to his Datanory apps)
- User not fill in organisation name.
- 12:18 PM Datanory - SNEKKU 24.00 hours (Production Ticket(ST) #11667 (Ticket Resolved): SNEKKU - hi @Azhar13 why invoice total amount difference?)
- invoice total amount difference
10/05/2024
- 04:46 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11679 (Ticket Resolved): SNEKKU - Hi @Azhar13 why different?)
- Not setup customer qualifier.
- 02:42 PM Datanory - DAILYFRESH 0.20 hour (Production Ticket(ST) #11678 (Ticket Resolved): DailyFresh- kindly see highlighted. how come call rate is 100% but still have missed calls?)
- support
- 02:27 PM Datanory - GOLDCREST 0.50 hour (Production Ticket(ST) #11676 (Ticket Resolved): Goldcrest- Hi pls check, this 2 collection number missing CCWWQ000575-240508, CCWWX001113-240508)
- support
- 02:27 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11632 (Ticket Resolved): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4)
- duplication and the skipped running number.
- 10:17 AM Datanory - SNEKKU 4.00 hours (Production Ticket(ST) #11672 (Ticket Resolved): Snekku - hi, pls check why collection of CCMC4000006 is missing?)
- support and stimulation
- 09:06 AM Datanory - SNEKKU 5.00 hours (Production Ticket(ST) #11663 (Ticket Resolved): Snekku - CCMN3000022 - this transaction have 2 types of payment cash & chq but why import to systenm combine under 1 transaction only?)
- support
09/05/2024
- 07:51 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11651 (Ticket Resolved): SNEKKU - why on behalf module some become untick? as last time all ticked ya)
- Customers are recently added.
- 06:44 PM Datanory - DAILYFRESH 0.50 hour (Production Ticket(ST) #11568 (Ticket Resolved): DAILYFRESH - Unable to upload)
- support
- 03:11 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #11666 (Ticket Resolved): OROMEO - Update Chain Code For KK Supermart)
- Update the KK Supermart chain.
- 02:26 PM Datanory - SNEKKU 5.00 hours (Production Ticket(ST) #11660 (Ticket Resolved): Snekku -hi, Please help to check this OR CCMS2000022-240507, approved but not import to System.)
- support and simulation
- 11:26 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11655 (Ticket Resolved): SNEKKU - hi @Azhar13 user MN8, planned route got missing outlet, MN2 also)
- user MN8, planned route got missing outlet, MN2 also
- 11:00 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11665 (Ticket Resolved): GOLDCREST - Hi pls check S/078 didn't reflect datanory)
- User not assigned to customer branch
- 10:54 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11648 (Ticket Resolved): GOLDCREST - Customer 301M/022 should be no outstanding ady, but mobile keep showing outstanding inv)
- Cancelled invoice keep showing in mobile.
08/05/2024
- 10:26 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #11644 (Ticket Resolved): OROMEO - Update Latest Oromeo User)
- User update.
- 07:09 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11663 (Ticket Resolved): Snekku - CCMN3000022 - this transaction have 2 types of payment cash & chq but why import to systenm combine under 1 transaction only?)
- support
- 07:01 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11660 (Ticket Resolved): Snekku -hi, Please help to check this OR CCMS2000022-240507, approved but not import to System.)
- support
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