Activity
From 21/04/2024 to 20/05/2024
20/05/2024
- 06:12 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11674 (Ticket Resolved): suntory- I saw the decimal point difference for 08th and 09th any reason ?)
- decimal point difference for 08th and 09th
- 05:59 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11656 (Ticket Resolved): Suntory - [07/05, 20:50] MCC Cris: hi not sure if this is issue because when i filter 6th May, then data cannot show [07/05, 20:51] MCC Cris: when no select filter the 6th May data is shown)
- bug
- 10:55 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11748 (Ticket Resolved): GOLDCREST - why already settled the payment, still showing in mobile?)
- already settled the payment, still showing in mobile
17/05/2024
- 07:00 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11742 (Ticket Resolved): SNEKKU - collection unable approve)
- issue with web collection is a bug
- 02:54 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11742 (Ticket Resolved): SNEKKU - collection unable approve)
- web collection bug
- 06:55 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11740 (Ticket Resolved): GOLDCREST - pls check this issue)
- Knock off invoice still showing.
- 04:30 PM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #11739 (Ticket Resolved): KYMMSENG - Another issue is Return)
- Good return pending.
16/05/2024
- 10:41 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11727 (Ticket Resolved): SNEKKU- hi @Azhar13 why collection type shown CN? but payment receipt correct)
- support and simulation
- 10:11 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11727 (Ticket Resolved): SNEKKU- hi @Azhar13 why collection type shown CN? but payment receipt correct)
- support and simulation
15/05/2024
- 06:14 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11724 (Ticket Resolved): Snekku- hi, pls help check, collection ccmn5000009-240418 has minus the CN/002073 - RM 2.56 but now want to do new collection, and this CN still appear. customer is 5P517 Wan Shing Mktg S/B.)
- support
- 04:49 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11722 (Ticket Resolved): DailyFresh- Hi Technical Team. 2 nama cstmr tiAda dalam list handheld user tapi dalam sistem sy, ada dalam sistem. Boleh check? For JHB05.)
- support and stimulation
- 12:44 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11722 (Ticket Resolved): DailyFresh- Hi Technical Team. 2 nama cstmr tiAda dalam list handheld user tapi dalam sistem sy, ada dalam sistem. Boleh check? For JHB05.)
- support and simulation
- 11:36 AM Datanory - GOLDCREST 0.50 hour (Production Ticket(ST) #11702 (Ticket Resolved): goldcrest- Hi pls check, direction missing)
- support
14/05/2024
- 06:30 PM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #11705 (Ticket Resolved): NIBOU - checking all the active users for Nibou)
- checking all the active users for Nibou
- 05:51 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11698 (Ticket Resolved): Hi pls check, invoice and collection number missing INWWX001117-240510 CCWWX001142-240510)
- support and stimulation
- 04:54 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11709 (Ticket Resolved): SNEKKU - Issue of collection in web)
- Issue of collection in web
- 03:06 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11708 (Ticket Resolved): Snekku- hi @Azhar13 unable approve)
- support and stimulation
- 11:37 AM Datanory - GOLDCREST 4.00 hours (Production Ticket(ST) #11676 (Ticket Resolved): Goldcrest- Hi pls check, this 2 collection number missing CCWWQ000575-240508, CCWWX001113-240508)
- support
13/05/2024
- 03:32 PM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #11690 (Ticket Resolved): SNEKKU - help to check any setting wrong caused this)
- support and simulation
- 12:03 PM Datanory - DAILYFRESH 0.20 hour (Production Ticket(ST) #11696 (Ticket Resolved): Daily Fresh- Hi Technical team. SEL14 tak boleh print kertas untuk 99 speedmart.advice pls. Urgent!!)
- support
- 11:58 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11678 (Ticket Resolved): DailyFresh- kindly see highlighted. how come call rate is 100% but still have missed calls?)
- support and simulation
- 11:49 AM Datanory - SNEKKU 4.00 hours (Production Ticket(ST) #11672 (Ticket Resolved): Snekku - hi, pls check why collection of CCMC4000006 is missing?)
- support
- 11:35 AM Datanory - GOLDCREST 24.00 hours (Production Ticket(ST) #11539 (Ticket Resolved): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.)
- opening balance in EOD summary is not same as previous day closing balance
- 10:49 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11688 (Ticket Resolved): GOLDCREST - inv & collection didn't reflect to autocount)
- No issue.
12/05/2024
- 05:07 PM Datanory - OROMEO 2.00 hours (Production Ticket(ST) #11675 (Ticket Resolved): OROMEO - import the assigned merchandiser to Datanory)
- import the assigned merchandiser to Datanory
11/05/2024
- 05:03 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11689 (Ticket Resolved): SNEKKU - can't view product list for customer group ES RM 2)
- Not update the integration trigger
- 01:21 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11686 (Ticket Resolved): SNEKKU - other modules, follow item code ya, can change to follow item code?)
- Client request.
- 01:12 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11688 (Ticket Resolved): GOLDCREST - inv & collection didn't reflect to autocount)
- inv & collection didn't reflect to autocount
- 12:34 PM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11687 (Ticket Resolved): PRIMAASIA - salesman cant login to his Datanory apps)
- User not fill in organisation name.
- 12:18 PM Datanory - SNEKKU 24.00 hours (Production Ticket(ST) #11667 (Ticket Resolved): SNEKKU - hi @Azhar13 why invoice total amount difference?)
- invoice total amount difference
10/05/2024
- 04:46 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11679 (Ticket Resolved): SNEKKU - Hi @Azhar13 why different?)
- Not setup customer qualifier.
- 02:42 PM Datanory - DAILYFRESH 0.20 hour (Production Ticket(ST) #11678 (Ticket Resolved): DailyFresh- kindly see highlighted. how come call rate is 100% but still have missed calls?)
- support
- 02:27 PM Datanory - GOLDCREST 0.50 hour (Production Ticket(ST) #11676 (Ticket Resolved): Goldcrest- Hi pls check, this 2 collection number missing CCWWQ000575-240508, CCWWX001113-240508)
- support
- 02:27 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11632 (Ticket Resolved): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4)
- duplication and the skipped running number.
- 10:17 AM Datanory - SNEKKU 4.00 hours (Production Ticket(ST) #11672 (Ticket Resolved): Snekku - hi, pls check why collection of CCMC4000006 is missing?)
- support and stimulation
- 09:06 AM Datanory - SNEKKU 5.00 hours (Production Ticket(ST) #11663 (Ticket Resolved): Snekku - CCMN3000022 - this transaction have 2 types of payment cash & chq but why import to systenm combine under 1 transaction only?)
- support
09/05/2024
- 07:51 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11651 (Ticket Resolved): SNEKKU - why on behalf module some become untick? as last time all ticked ya)
- Customers are recently added.
- 06:44 PM Datanory - DAILYFRESH 0.50 hour (Production Ticket(ST) #11568 (Ticket Resolved): DAILYFRESH - Unable to upload)
- support
- 03:11 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #11666 (Ticket Resolved): OROMEO - Update Chain Code For KK Supermart)
- Update the KK Supermart chain.
- 02:26 PM Datanory - SNEKKU 5.00 hours (Production Ticket(ST) #11660 (Ticket Resolved): Snekku -hi, Please help to check this OR CCMS2000022-240507, approved but not import to System.)
- support and simulation
- 11:26 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11655 (Ticket Resolved): SNEKKU - hi @Azhar13 user MN8, planned route got missing outlet, MN2 also)
- user MN8, planned route got missing outlet, MN2 also
- 11:00 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11665 (Ticket Resolved): GOLDCREST - Hi pls check S/078 didn't reflect datanory)
- User not assigned to customer branch
- 10:54 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11648 (Ticket Resolved): GOLDCREST - Customer 301M/022 should be no outstanding ady, but mobile keep showing outstanding inv)
- Cancelled invoice keep showing in mobile.
08/05/2024
- 10:26 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #11644 (Ticket Resolved): OROMEO - Update Latest Oromeo User)
- User update.
- 07:09 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11663 (Ticket Resolved): Snekku - CCMN3000022 - this transaction have 2 types of payment cash & chq but why import to systenm combine under 1 transaction only?)
- support
- 07:01 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11660 (Ticket Resolved): Snekku -hi, Please help to check this OR CCMS2000022-240507, approved but not import to System.)
- support
07/05/2024
- 05:02 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11627 (Ticket Resolved): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount)
- support
- 10:08 AM Datanory - GOLDCREST 6.00 hours (Production Ticket(ST) #11627 (Ticket Resolved): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount)
- Duplication adn support
- 11:54 AM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #11647 (Ticket Resolved): SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot)
- support and simulation
06/05/2024
- 06:33 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11631 (On-Hold): SNEKKU - May I know where can I have a report to call only datanory collection ?)
- Client request.
- 11:23 AM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #11629 (Ticket Resolved): SUNTORY - Mobile Transaction Upload Error)
- Multiple branches for the promotion causing duplicate.
- 10:12 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11632 (Ticket Resolved): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4)
- Duplicate collection number
- 09:28 AM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11630 (Ticket Resolved): SUNTORY - Cannot Setup Product Catalog)
- Inconsistency issue with organisation update which is existing Datanory issue
05/05/2024
- 10:10 AM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11629 (Ticket Resolved): SUNTORY - Mobile Transaction Upload Error)
- Mobile Transaction Upload Error
27/04/2024
- 02:43 PM 1.00 hour (Production Ticket(ST) #11573 (Ticket Resolved): Doc No For Collection Receipt On Mobile Show Undefined)
- the collection preview does not show the document no as it not yet confirm
- 02:09 PM Datanory - SNEKKU 24.00 hours (Production Ticket(ST) #11500 (Ticket Resolved): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011)
- Generate collection doc no. Function got issue
- 10:53 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11441 (Ticket Resolved): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?)
- Cater the cancelled invoice/CN/Collection when integrate the "Cancel" status update from Autocount
- 09:48 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11572 (Ticket Resolved): DAILYFRESH - JHB06 cannot log in)
- JHB06 cannot log in
- 09:08 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11510 (Ticket Resolved): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?)
- Infinity loop issue when retrieving data from realm.
26/04/2024
- 08:25 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module)
- Web running no override mobile running no.
- 03:51 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11514 (Ticket Resolved): GOLDCREST - unit price rm20, when confirm jump to rm1000)
- Display price issue for history.
- 02:54 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11566 (Ticket Resolved): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...)
- support
- 02:48 PM 1.00 hour (Production Ticket(ST) #11252 (Ticket Resolved): Issue with Postcode Data Type in Add New Customer Feature)
- No postcode validation
- 12:26 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11565 (Ticket Resolved): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist)
- support
- 09:46 AM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #11561 (Ticket Resolved): Snekku hi @Azhar13 why user can deduct which invoice paid previous?)
- support
- 09:28 AM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #11556 (Ticket Resolved): Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks)
- support
- 09:23 AM Datanory - DAILYFRESH 0.50 hour (Production Ticket(ST) #11558 (Ticket Resolved): Daily fresh- Credit term still got rounding..)
- support
- 09:00 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11560 (Ticket Resolved): Snekku- hi @Azhar13 user MC unable upload, please assist)
- support
25/04/2024
- 06:02 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11539 (Ticket Resolved): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.)
- support
- 05:59 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11561 (Ticket Resolved): Snekku hi @Azhar13 why user can deduct which invoice paid previous?)
- support and simulation
- 09:03 AM Datanory - DAILYFRESH 0.50 hour (Production Ticket(ST) #11551 (Ticket Resolved): DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name)
- support
24/04/2024
- 06:07 PM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #11495 (Ticket Resolved): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video)
- support
- 04:10 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #11511 (Ticket Resolved): OROMEO - May Route Plan Import)
- Client request.
- 11:17 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11527 (Ticket Resolved): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.)
- support and stimulation
- 10:43 AM Datanory - SNEKKU 48.00 hours (Production Ticket(ST) #11474 (Ticket Resolved): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload)
- Apps update
23/04/2024
- 02:09 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11525 (Ticket Resolved): snekku - Hi @Azhar13 why this web got photo, but apps empty ya)
- support and simulation
- 12:20 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11525 (Ticket Resolved): snekku - Hi @Azhar13 why this web got photo, but apps empty ya)
- support
- 10:26 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module)
- Client feature request.
- 09:23 AM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11503 (Ticket Resolved): GOLDCREST - the collections not in sequence no)
- Generate collection doc no. Function got issue
- 09:21 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11502 (Ticket Resolved): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?)
- Generate collection doc no. Function got issue
- 09:14 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11527 (Ticket Resolved): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.)
- support
22/04/2024
- 05:19 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11514 (Ticket Resolved): GOLDCREST - unit price rm20, when confirm jump to rm1000)
- issue of unit price rm20 jump to rm1000 after confirm the sales order.
- 03:40 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11508 (Ticket Resolved): SNEKKU - call report about which customer not yet get location)
- Client request.
- 03:15 PM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #11495 (Ticket Resolved): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video)
- support and simulation
- 02:35 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11256 (Ticket Resolved): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24)
- support
- 02:30 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11300 (Ticket Resolved): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item)
- support
- 12:27 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11513 (Ticket Resolved): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app)
- Invoice created by client, daphne.
21/04/2024
- 11:49 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11509 (Ticket Resolved): SNEKKU - no need check in / out for sales order and collection)
- Feature request
- 10:45 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11410 (Ticket Resolved): Snekku - Done, but help to remove which photo show this can? (no urgent))
- wupport
- 10:43 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11464 (Ticket Resolved): SNEKKU - help to call report for which customer not yet upload photo)
- support
- 10:42 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11486 (Ticket Resolved): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection)
- support
20/04/2024
- 02:48 AM Datanory - GRADINO 3.00 hours (Production Ticket(ST) #11473 (Ticket Resolved): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment)
- Wrong data in product item table.
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