Activity
From 09/04/2024 to 08/05/2024
08/05/2024
- 10:26 PM Datanory - OROMEO Production Ticket(ST) #11644 (Pending Client Verification): OROMEO - Update Latest Oromeo User
- 10:22 PM Datanory - OROMEO Production Ticket(ST) #11644 (Support In Progress): OROMEO - Update Latest Oromeo User
- 09:14 PM Datanory - SUNTORY Production Ticket(ST) #11630 (Ticket Resolved): SUNTORY - Cannot Setup Product Catalog
- 07:31 PM Datanory - SNEKKU Production Ticket(ST) #11651 (Support In Progress): SNEKKU - why on behalf module some become untick? as last time all ticked ya
- handover to rashdan
User claim that all the send behalf customer has been ticked. as yesterday reported,some are u... - 07:26 PM Datanory - GOLDCREST Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- https://app.clickup.com/t/86epa86v1
https://app.clickup.com/t/86ep9na7q - 07:09 PM Datanory - SNEKKU Production Ticket(ST) #11663 (Pending Client Feedback): Snekku - CCMN3000022 - this transaction have 2 types of payment cash & chq but why import to systenm combine under 1 transaction only?
- Handover to rashdan
Azhar:
This one already fix for the future.
SELECT ihh.col_no,ihh.org_id,*
FROM txn_m... - 07:02 PM Datanory - SNEKKU Production Ticket(ST) #11663 (Support In Progress): Snekku - CCMN3000022 - this transaction have 2 types of payment cash & chq but why import to systenm combine under 1 transaction only?
- 05:38 PM Datanory - SNEKKU Production Ticket(ST) #11663 (Ticket Resolved): Snekku - CCMN3000022 - this transaction have 2 types of payment cash & chq but why import to systenm combine under 1 transaction only?
- 07:01 PM Datanory - SNEKKU Production Ticket(ST) #11660 (Pending Client Verification): Snekku -hi, Please help to check this OR CCMS2000022-240507, approved but not import to System.
- !WhatsApp%20Image%202024-05-08%20at%2019.00.38_e3eebe4b.jpg!
- 06:58 PM Datanory - SNEKKU Production Ticket(ST) #11660 (Support In Progress): Snekku -hi, Please help to check this OR CCMS2000022-240507, approved but not import to System.
- SELECT * FROM txn_mobile_collection_header WHERE COL_NO LIKE '%CCMS2000022-240507%'
select * from txn_mobile_collect... - 01:43 PM Datanory - SNEKKU Production Ticket(ST) #11660 (Ticket Resolved): Snekku -hi, Please help to check this OR CCMS2000022-240507, approved but not import to System.
- 05:41 PM Datanory - SNEKKU Production Ticket(ST) #11647: SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot
- Handover to rashdan Already release have to test and update the release note to snekku customer
https://app.... - 01:12 PM Datanory - SUNTORY Production Ticket(ST) #11656 (Escalated to Level 3): Suntory - [07/05, 20:50] MCC Cris: hi not sure if this is issue because when i filter 6th May, then data cannot show [07/05, 20:51] MCC Cris: when no select filter the 6th May data is shown
- 01:09 PM Datanory - SUNTORY Production Ticket(ST) #11656 (Support In Progress): Suntory - [07/05, 20:50] MCC Cris: hi not sure if this is issue because when i filter 6th May, then data cannot show [07/05, 20:51] MCC Cris: when no select filter the 6th May data is shown
- https://app.clickup.com/t/4yrkbmy
- 12:03 PM Datanory - SUNTORY Production Ticket(ST) #11656: Suntory - [07/05, 20:50] MCC Cris: hi not sure if this is issue because when i filter 6th May, then data cannot show [07/05, 20:51] MCC Cris: when no select filter the 6th May data is shown
- as we checked from our side the data are exist in the database . As we checked in the portal we tested each of the ...
- 10:55 AM Datanory - SUNTORY Production Ticket(ST) #11656 (Ticket Resolved): Suntory - [07/05, 20:50] MCC Cris: hi not sure if this is issue because when i filter 6th May, then data cannot show [07/05, 20:51] MCC Cris: when no select filter the 6th May data is shown
- !WhatsApp%20Image%202024-05-07%20at%2020.57.22_c29ca836.jpg!
!WhatsApp%20Image%202024-05-07%20at%2020.57.23_a52675a8... - 10:46 AM Datanory - SNEKKU Production Ticket(ST) #11655 (Ticket Resolved): SNEKKU - hi @Azhar13 user MN8, planned route got missing outlet, MN2 also
- !WhatsApp%20Image%202024-05-08%20at%2007.48.27_da158c48.jpg!
07/05/2024
- 05:32 PM Datanory - SNEKKU Production Ticket(ST) #11651 (Ticket Resolved): SNEKKU - why on behalf module some become untick? as last time all ticked ya
- !WhatsApp%20Image%202024-05-07%20at%2016.10.48_352a6f1e.jpg!
- 05:02 PM Datanory - GOLDCREST Production Ticket(ST) #11627 (Escalated to Level 3): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- 01:56 PM Datanory - GOLDCREST Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- SELECT * FROM txn_mobile_collection_header WHERE COL_NO LIKE 'CCWWQ000438-240424'
select * from txn_mobile_collectio... - 10:08 AM Datanory - GOLDCREST Production Ticket(ST) #11627 (Pending Client Verification): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- update txn_mobile_collection_detail set col_id = '4ab35302-fa52-4a2c-a10a-434b4b8a343a' where col_dtl_id = '5e1e015f-...
- 12:00 PM Datanory - GOLDCREST Production Ticket(ST) #11648 (Ticket Resolved): GOLDCREST - Customer 301M/022 should be no outstanding ady, but mobile keep showing outstanding inv
- !WhatsApp%20Image%202024-05-07%20at%2010.44.46_ba8d8627.jpg!
!WhatsApp%20Image%202024-05-07%20at%2011.47.52_506159a7... - 11:56 AM Datanory - SNEKKU Production Ticket(ST) #11632: SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4
- Have to do testing on this
- 11:54 AM Datanory - SNEKKU Production Ticket(ST) #11647 (Escalated to Level 3): SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot
- https://app.clickup.com/t/86ep9v7m7
- 11:53 AM Datanory - SNEKKU Production Ticket(ST) #11647 (Support In Progress): SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot
- 11:53 AM Datanory - SNEKKU Production Ticket(ST) #11647 (Ticket Resolved): SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot
- !WhatsApp%20Image%202024-05-06%20at%2019.50.03_77a94916.jpg!
!WhatsApp%20Image%202024-05-06%20at%2019.50.50_87965702...
06/05/2024
- 07:14 PM Datanory - OROMEO Production Ticket(ST) #11644 (Ticket Resolved): OROMEO - Update Latest Oromeo User
- Hi Kamal,
Kindly refer attached file for the latest Oromeo User update for your further action.
- 06:51 PM Datanory - SNEKKU Production Ticket(ST) #11632: SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4
- - Handover to azhar.
- End shift.
- Check the clickup for any update.
- Ask arif or shu ern the root cause and fix... - 10:12 AM Datanory - SNEKKU Production Ticket(ST) #11632 (Escalated to Level 3): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4
- https://app.clickup.com/t/86ep9h3jh
- 06:33 PM Datanory - SNEKKU Production Ticket(ST) #11631 (Escalated to Level 3): SNEKKU - May I know where can I have a report to call only datanory collection ?
- https://app.clickup.com/t/86ep9nm4f
- 06:09 PM Datanory - GOLDCREST Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
SELECT * FROM txn_mobile_collection_header WHERE COL_NO LIKE 'CCWWQ000438-240424'
select * from txn_mobile_col...- 05:48 PM Datanory - GOLDCREST Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- patching has been done for temporary
has to verify with customer.
have to check tomorrow in the autocount
-- sc... - 02:49 PM Datanory - GOLDCREST Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
-- three of them are not in the autocount
select * from ARPayment where DocNo like 'CCWWQ000438%'
select * from...- 11:59 AM Datanory - GOLDCREST Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- SELECT
b.customer_code,
b.customer_name,
*
FROM
txn_invoice_history_header a
... - 04:16 PM Datanory - SUNTORY Production Ticket(ST) #11643 (Ticket Resolved): SUNTORY - block certain URL in android enterprise
- hi @~Tommy Teong , is there a way to block certain URL in android enterprise ? what happened is we install mozilla t...
- 11:23 AM Datanory - SUNTORY Production Ticket(ST) #11629 (Ticket Resolved): SUNTORY - Mobile Transaction Upload Error
- 09:28 AM Datanory - SUNTORY Production Ticket(ST) #11630 (Pending Client Verification): SUNTORY - Cannot Setup Product Catalog
- Shuern feedback:
After I updated the organisation in web portal, the photo category add new button is showing up a...
05/05/2024
- 03:12 PM Datanory - SNEKKU Production Ticket(ST) #11632 (Support In Progress): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4
- select * from member where member_cd = 'ME5'
select * from txn_mobile_collection_header where created_by = '516526... - 03:12 PM Datanory - SNEKKU Production Ticket(ST) #11632 (Ticket Resolved): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4
- pls verify this user ME5, missing no 5 but duplicate no 4
!089614e2-448b-49ca-a113-32694fd58cf1.jpg!
- collection - 03:10 PM Datanory - SNEKKU Production Ticket(ST) #11631 (Support In Progress): SNEKKU - May I know where can I have a report to call only datanory collection ?
- 03:10 PM Datanory - SNEKKU Production Ticket(ST) #11631 (On-Hold): SNEKKU - May I know where can I have a report to call only datanory collection ?
- - May I know where can I have a report to call only datanory collection ? as this report show all including collectio...
- 10:21 AM Datanory - GOLDCREST Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- select * from member where member_cd = 'wwq'
select * from customer where customer_id in ('295E20FA57A14CDBA1572993D... - 10:18 AM Datanory - SUNTORY Production Ticket(ST) #11630 (Support In Progress): SUNTORY - Cannot Setup Product Catalog
- 10:18 AM Datanory - SUNTORY Production Ticket(ST) #11630 (Ticket Resolved): SUNTORY - Cannot Setup Product Catalog
- - User cannot add new product catalog.
- As i checked both the org level and the web access control for suntory adm... - 10:10 AM Datanory - SUNTORY Production Ticket(ST) #11629 (Pending Client Verification): SUNTORY - Mobile Transaction Upload Error
- 10:05 AM Datanory - SUNTORY Production Ticket(ST) #11629 (Support In Progress): SUNTORY - Mobile Transaction Upload Error
- 10:04 AM Datanory - SUNTORY Production Ticket(ST) #11629 (Ticket Resolved): SUNTORY - Mobile Transaction Upload Error
- Salesman cannot do Upload due to an error.
!76fc4285-04d3-4555-99ff-a9bf39681a73.jpg!
!d1863886-0113-45cf-811e-5d03...
04/05/2024
- 11:18 AM Datanory - GOLDCREST Production Ticket(ST) #11627 (Support In Progress): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- 11:18 AM Datanory - GOLDCREST Production Ticket(ST) #11627 (Ticket Resolved): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- Hi, pls check CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
!20399f3c-de62-4e44-8e50-ec717f88...
03/05/2024
- 02:54 PM Datanory - SNEKKU Production Ticket(ST) #11617 (Pending Client Verification): hi, may i know how we can trace back the status of missing collection number?
- total missing collection
select CAST(RIGHT(Max(x.col_no), 6) AS INT) - Max(row_num) as total_missing, Max(col_no) as... - 02:52 PM Datanory - SNEKKU Production Ticket(ST) #11617 (Support In Progress): hi, may i know how we can trace back the status of missing collection number?
- 02:52 PM Datanory - SNEKKU Production Ticket(ST) #11617 (Ticket Resolved): hi, may i know how we can trace back the status of missing collection number?
- hi, may i know how we can trace back the status of missing collection number?
for example, MS2, in the collection li... - 02:48 PM Datanory - SNEKKU Production Ticket(ST) #11612 (Pending Client Verification): 1. this one need your help to check why the CN will appear under collection type column?
- 02:47 PM Datanory - SNEKKU Production Ticket(ST) #11612 (Support In Progress): 1. this one need your help to check why the CN will appear under collection type column?
- 09:59 AM Datanory - SNEKKU Production Ticket(ST) #11612 (Assigned To): 1. this one need your help to check why the CN will appear under collection type column?
- 09:57 AM Datanory - SNEKKU Production Ticket(ST) #11612 (Ticket Resolved): 1. this one need your help to check why the CN will appear under collection type column?
- 1. this one need your help to check why the CN will appear under collection type column?
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this one the ... - 02:45 PM Datanory - GOLDCREST Production Ticket(ST) #11616 (Escalated to Level 3): Hi, pls check. Outstanding balance didn't show at mobile
- https://app.clickup.com/t/86ep93z91
Hi @Mcc Jann , CU is created for further checking on the outstanding amount no... - 02:43 PM Datanory - GOLDCREST Production Ticket(ST) #11616 (Support In Progress): Hi, pls check. Outstanding balance didn't show at mobile
- 02:43 PM Datanory - GOLDCREST Production Ticket(ST) #11616 (Ticket Resolved): Hi, pls check. Outstanding balance didn't show at mobile
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Hi, pls check. Outstanding balance didn't show at mobile
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!8.jpg!
H... - 02:35 PM Datanory - GOLDCREST Production Ticket(ST) #11615 (Pending Client Verification): hi, just now check still got cn in this 3acc
- 02:35 PM Datanory - GOLDCREST Production Ticket(ST) #11615 (Support In Progress): hi, just now check still got cn in this 3acc
- 02:30 PM Datanory - GOLDCREST Production Ticket(ST) #11615 (Ticket Resolved): hi, just now check still got cn in this 3acc
- !2.jpg!
!3.jpg!
!1.jpg!
- 09:54 AM Datanory - SNEKKU Production Ticket(ST) #11611 (Ticket Resolved): @Arif Ibrahim hi, as per teleconversation, pls assist for this missing transaction.
- 09:53 AM Datanory - SNEKKU Production Ticket(ST) #11611 (Pending Client Verification): @Arif Ibrahim hi, as per teleconversation, pls assist for this missing transaction.
- Beside that, kindly request user me2 to update the Datanory application version
- 09:53 AM Datanory - SNEKKU Production Ticket(ST) #11611 (Support In Progress): @Arif Ibrahim hi, as per teleconversation, pls assist for this missing transaction.
- 09:52 AM Datanory - SNEKKU Production Ticket(ST) #11611 (Ticket Resolved): @Arif Ibrahim hi, as per teleconversation, pls assist for this missing transaction.
02/05/2024
- 03:16 PM Datanory - GOLDCREST Production Ticket(ST) #11596 (Pending Client Verification): can help to check it is jump sequence no.?
- 11:40 AM Datanory - SNEKKU Production Ticket(ST) #11603 (Ticket Resolved): hi, can help to check ms3 unable to check in
- 11:00 AM Datanory - SNEKKU Production Ticket(ST) #11603 (Pending Client Verification): hi, can help to check ms3 unable to check in
- Hi Arif, ms3 can do check in, so u no need to check ya
- 10:17 AM Datanory - SNEKKU Production Ticket(ST) #11603 (Pending Client Feedback): hi, can help to check ms3 unable to check in
- 10:17 AM Datanory - SNEKKU Production Ticket(ST) #11603 (Support In Progress): hi, can help to check ms3 unable to check in
- As checked, there is no issue.
Based on the error message, it showing that the salesman didnt perform the check in. ... - 10:15 AM Datanory - SNEKKU Production Ticket(ST) #11603 (Ticket Resolved): hi, can help to check ms3 unable to check in
- ady restart hp, off & on mobile data, check internet ok. download again
!1.jpg!
- 10:37 AM Datanory - PRIMAASIA Production Ticket(ST) #11605 (Pending Client Feedback): Y this error come like that
- Arif: Can u help to request user to upload database?
User: he out ready.
Arif: He can upload wherever he is at, but... - 10:36 AM Datanory - PRIMAASIA Production Ticket(ST) #11605 (Support In Progress): Y this error come like that
- 10:36 AM Datanory - PRIMAASIA Production Ticket(ST) #11605 (Ticket Resolved): Y this error come like that
- !1.jpg!
- 10:34 AM Datanory - GOLDCREST Production Ticket(ST) #11604 (Pending Client Verification): can help to delete credit note for this 3 acc?
select * into dms_ecosystem_backup_Table.dbo.txn_credit_note_history_header_20240502 from txn_credit_note_his...- 10:21 AM Datanory - GOLDCREST Production Ticket(ST) #11604 (Support In Progress): can help to delete credit note for this 3 acc?
- 10:19 AM Datanory - GOLDCREST Production Ticket(ST) #11604 (Ticket Resolved): can help to delete credit note for this 3 acc?
- !3.jpg!
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- 10:11 AM Datanory - SNEKKU Production Ticket(ST) #11576 (Ticket Resolved): SNEKKU - CN/23/006784 is not capture in system
- 10:07 AM Datanory - GOLDCREST Production Ticket(ST) #11595 (Ticket Resolved): Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
30/04/2024
- 05:41 PM Datanory - GOLDCREST Production Ticket(ST) #11596 (Pending Client Feedback): can help to check it is jump sequence no.?
- 05:41 PM Datanory - GOLDCREST Production Ticket(ST) #11596 (Support In Progress): can help to check it is jump sequence no.?
- 05:06 PM Datanory - GOLDCREST Production Ticket(ST) #11596 (Ticket Resolved): can help to check it is jump sequence no.?
- !v1.jpg!
- 05:04 PM Datanory - GOLDCREST Production Ticket(ST) #11595 (Pending Client Verification): Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
- 04:27 PM Datanory - GOLDCREST Production Ticket(ST) #11595 (Support In Progress): Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
- 04:27 PM Datanory - GOLDCREST Production Ticket(ST) #11595 (Ticket Resolved): Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
- Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
- 03:11 PM Datanory - SNEKKU Production Ticket(ST) #11576 (Support In Progress): SNEKKU - CN/23/006784 is not capture in system
- Hi @~SK Michelle , as per our called, we still require additional time to further investigate this issue. We will pro...
- 12:05 PM Datanory - SNEKKU Production Ticket(ST) #11587 (Escalated to Level 3): Hi datanory team,may I know salesman how to know their last collection number for the month?
- https://app.clickup.com/t/86ep8a0ue
Hi @Mcc Jann , as discussed here is the CU for the Snekku's request to customi... - 11:59 AM Datanory - SNEKKU Production Ticket(ST) #11587 (Support In Progress): Hi datanory team,may I know salesman how to know their last collection number for the month?
- Arif: For now, u can check at datanory web portal (SFA Transaction - Sales Order module)
Sharon: how to ensure apps ... - 11:57 AM Datanory - SNEKKU Production Ticket(ST) #11587 (Ticket Resolved): Hi datanory team,may I know salesman how to know their last collection number for the month?
- Hi datanory team,may I know salesman how to know their last collection number for the month?
- 11:53 AM Datanory - SNEKKU Production Ticket(ST) #11586 (Ticket Resolved): hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for more than 15 min, the few transaction didn't appear in mysoft.
- 11:53 AM Datanory - SNEKKU Production Ticket(ST) #11586 (Pending Client Verification): hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for more than 15 min, the few transaction didn't appear in mysoft.
- 11:53 AM Datanory - SNEKKU Production Ticket(ST) #11586 (Support In Progress): hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for more than 15 min, the few transaction didn't appear in mysoft.
- 11:52 AM Datanory - SNEKKU Production Ticket(ST) #11586 (Ticket Resolved): hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for more than 15 min, the few transaction didn't appear in mysoft.
- hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for ...
- 11:49 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Pending Client Verification): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
- here is the sample, i have modified the file you provided for your reference
you can proceed to import using this file - 11:46 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Support In Progress): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
- 11:24 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Pending Client Feedback): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
- Hi @~Daphne Lee , can you share with us the file?
- 11:24 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Support In Progress): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
- 11:23 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Ticket Resolved): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
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but can tick customer JNM at here - 11:32 AM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Ticket Resolved): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- 11:28 AM Datanory - DAILYFRESH Production Ticket(ST) #11566: Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- Hi @~Nana Azira , any update for this one?
- 11:30 AM Production Ticket(ST) #11573: Doc No For Collection Receipt On Mobile Show Undefined
- in testing phase (Trial)
- 11:29 AM Datanory - GOLDCREST Production Ticket(ST) #11571 (Ticket Resolved): Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
- 11:25 AM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- Hi @Mcc Jann, i have discussed with Daphne, she agreed to wait for the new release on next monday
- 11:16 AM Datanory - GOLDCREST Production Ticket(ST) #11548 (Ticket Resolved): GOLDCREST - different customers have the same collection number
- 11:16 AM Datanory - GOLDCREST Production Ticket(ST) #11548 (Pending Client Verification): GOLDCREST - different customers have the same collection number
- 10:39 AM Production Ticket(ST) #10722 (Ticket Resolved): Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
- deployed on 18 April 2024
- 10:33 AM Production Ticket(ST) #10747 (Ticket Resolved): Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
- 10:33 AM Datanory - SNEKKU Production Ticket(ST) #11509: SNEKKU - no need check in / out for sales order and collection
- same ticket #10747 ( will close ticket 10747)
will start development after suntory code merge
- 10:23 AM Datanory - DAILYFRESH Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
- not found where user reported about upload issue.
I found user reported about download issue (customer not found) - ... - 10:17 AM Datanory - DAILYFRESH Production Ticket(ST) #11574 (Pending Client Verification): DAILYFRESH - kedai cash bile buat bil jadi credit
- Hi @~Gabriel , as checked, we find out that the sales type for the mentioned user has been change from cash to credit...
- 10:16 AM Datanory - DAILYFRESH Production Ticket(ST) #11574 (Support In Progress): DAILYFRESH - kedai cash bile buat bil jadi credit
29/04/2024
- 12:55 PM Production Ticket(ST) #11573: Doc No For Collection Receipt On Mobile Show Undefined
- - Handover to Arif
- Go outstation - 12:53 PM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- - Handover to Arif
- Go outstation
- Please check update in clickup ticket - 12:46 PM Datanory - SNEKKU Production Ticket(ST) #11576 (Ticket Resolved): SNEKKU - CN/23/006784 is not capture in system
- - @Azhar MCC hi, can help to check for customer 1R405, has one CN/23/006784 is not capture in system. And why this ha...
- 12:44 PM Datanory - DAILYFRESH Production Ticket(ST) #11558 (Ticket Resolved): Daily fresh- Credit term still got rounding..
- 12:41 PM Datanory - NIBOU Production Ticket(ST) #11559 (Ticket Resolved): Nibou- assalamualaikum,boleh tlg update or troubleshoot sistem sbb harini ada 2 outlet saya tak boleh attach gambar dlm photo taking part. mydin senawang dan econsave forest height
- 12:39 PM Datanory - DAILYFRESH Production Ticket(ST) #11566: Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- Require Arif to double check with customer
- 09:47 AM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Pending Client Feedback): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- 09:46 AM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Support In Progress): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- 12:36 PM Datanory - GOLDCREST Production Ticket(ST) #11548: GOLDCREST - different customers have the same collection number
- escalate to Arif after SLA breach
Arif change due date to - 12:35 PM Datanory - DAILYFRESH Production Ticket(ST) #11574: DAILYFRESH - kedai cash bile buat bil jadi credit
- escalate to Arif: Rashdan go to Penang
- 10:00 AM Datanory - GOLDCREST Production Ticket(ST) #11441 (Ticket Resolved): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- 09:59 AM Datanory - GOLDCREST Production Ticket(ST) #11514 (Ticket Resolved): GOLDCREST - unit price rm20, when confirm jump to rm1000
27/04/2024
- 11:24 PM Datanory - DAILYFRESH Production Ticket(ST) #11574 (Ticket Resolved): DAILYFRESH - kedai cash bile buat bil jadi credit
- Ini kedai cash bile buat bil jadi credit Png04 tlg tukar pada cash
!590be887-a8b0-4a73-a288-7cbe0133a58b.jpg!
- 02:43 PM Production Ticket(ST) #11573 (Escalated to Level 3): Doc No For Collection Receipt On Mobile Show Undefined
- 02:33 PM Production Ticket(ST) #11573 (Support In Progress): Doc No For Collection Receipt On Mobile Show Undefined
- 02:32 PM Production Ticket(ST) #11573 (Ticket Resolved): Doc No For Collection Receipt On Mobile Show Undefined
- There is issue in display of Doc No in the mobile app when sharing receipt for collection. Here's what's happening:
... - 02:10 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Ticket Resolved): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- 02:09 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Pending Client Verification): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- 12:16 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Ticket Resolved): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
- 09:08 AM Datanory - SNEKKU Production Ticket(ST) #11510 (Pending Client Verification): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
- 11:15 AM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- - although cancelled status is updated, but the cancelled status is not update in mobile at the moment, as the invoic...
- 10:53 AM Datanory - GOLDCREST Production Ticket(ST) #11441 (Pending Client Verification): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- Currently mobile does not check the approval status so if its cancelled it will still show. Shu ern planning to chang...
- 09:48 AM Datanory - DAILYFRESH Production Ticket(ST) #11572 (Ticket Resolved): DAILYFRESH - JHB06 cannot log in
- 09:39 AM Datanory - DAILYFRESH Production Ticket(ST) #11572 (Support In Progress): DAILYFRESH - JHB06 cannot log in
- As checked, there is no issue
!ae96e80b-a08c-4917-a658-f60a91ee91b6.jpg!
- 09:38 AM Datanory - DAILYFRESH Production Ticket(ST) #11572 (Ticket Resolved): DAILYFRESH - JHB06 cannot log in
- - Assalamualaikum kenapa X boleh login
- Morning.. JHB06 cannot log in...pls help ya.
!c1c3c6cb-c9c5-48e2-8687-653c... - 09:33 AM Datanory - DAILYFRESH Production Ticket(ST) #11568 (Pending Client Feedback): DAILYFRESH - Unable to upload
- 09:24 AM Datanory - DAILYFRESH Production Ticket(ST) #11568 (Support In Progress): DAILYFRESH - Unable to upload
- 09:23 AM Datanory - DAILYFRESH Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
- - User said cannot upload.
- User cannot upload. Error popup
!Screenshot%202024-04-27%20092055.png!
26/04/2024
- 08:25 PM Datanory - SNEKKU Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module
- 08:25 PM Datanory - SNEKKU Production Ticket(ST) #11531 (Pending Client Verification): SNEKKU - remove this as here is approval module
- Due to issue where web running no override mobile running no, SO in screenshot was manually patched with status appro...
- 05:34 PM Datanory - GOLDCREST Production Ticket(ST) #11571 (Pending Client Verification): Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
select * into dms_ecosystem_backup_Table..txn_invoice_history_header_20240426 from txn_invoice_history_header w...- 05:28 PM Datanory - GOLDCREST Production Ticket(ST) #11571 (Support In Progress): Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
- 05:13 PM Datanory - GOLDCREST Production Ticket(ST) #11571 (Ticket Resolved): Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
- !2895bc0a-97ac-4d05-8c4f-19c240622a98.jpg!
!9bfb7276-433e-4d36-88a1-8c523168cf51.jpg!
!dbabc73e-ffc0-4338-973f-eb4c... - 04:41 PM Datanory - NIBOU Production Ticket(ST) #11559 (Pending Client Verification): Nibou- assalamualaikum,boleh tlg update or troubleshoot sistem sbb harini ada 2 outlet saya tak boleh attach gambar dlm photo taking part. mydin senawang dan econsave forest height
- Have follow with customer again
- 04:39 PM Datanory - NIBOU Production Ticket(ST) #11559 (Support In Progress): Nibou- assalamualaikum,boleh tlg update or troubleshoot sistem sbb harini ada 2 outlet saya tak boleh attach gambar dlm photo taking part. mydin senawang dan econsave forest height
- 04:38 PM Datanory - DAILYFRESH Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
- requested PNG04 user to upload database for further checking
- 03:56 PM Datanory - DAILYFRESH Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
- Already request user to upload database for further checking
- 03:49 PM Datanory - DAILYFRESH Production Ticket(ST) #11568 (Ticket Resolved): DAILYFRESH - Unable to upload
- 04:36 PM Datanory - GOLDCREST Production Ticket(ST) #11548: GOLDCREST - different customers have the same collection number
- Handover to rashdan for further checking
- 04:32 PM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- have to do simulation on this
- 03:51 PM Datanory - GOLDCREST Production Ticket(ST) #11514 (Pending Client Verification): GOLDCREST - unit price rm20, when confirm jump to rm1000
- 03:05 PM Datanory - DAILYFRESH Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
- We would not able to change from Goggle drive to play store. This will only able to be competed on 1 May conversion. ...
- 09:23 AM Datanory - DAILYFRESH Production Ticket(ST) #11558 (Pending Client Verification): Daily fresh- Credit term still got rounding..
- 09:21 AM Datanory - DAILYFRESH Production Ticket(ST) #11558 (Support In Progress): Daily fresh- Credit term still got rounding..
- !WhatsApp%20Image%202024-04-26%20at%2009.23.07_9e35c2be.jpg!
- 02:54 PM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Pending Client Verification): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- 02:51 PM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Support In Progress): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- 02:51 PM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Ticket Resolved): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- !WhatsApp%20Image%202024-04-26%20at%2012.21.27_9429783f.jpg!
Png 3 ke png 4
Yes..please ya urgent. Cause our... - 02:49 PM Production Ticket(ST) #11252 (Ticket Resolved): Issue with Postcode Data Type in Add New Customer Feature
- 02:48 PM Production Ticket(ST) #11252 (Pending Client Verification): Issue with Postcode Data Type in Add New Customer Feature
- 02:33 PM Datanory - OROMEO Production Ticket(ST) #11511 (Ticket Resolved): OROMEO - May Route Plan Import
- 12:26 PM Datanory - SNEKKU Production Ticket(ST) #11565 (Ticket Resolved): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist
- 11:50 AM Datanory - SNEKKU Production Ticket(ST) #11565 (Pending Client Verification): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist
- !WhatsApp%20Image%202024-04-26%20at%2010.57.17_efdc1cd6.jpg!
this ticket has to learn how the import plan Route i... - 11:47 AM Datanory - SNEKKU Production Ticket(ST) #11565 (Support In Progress): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist
- 11:47 AM Datanory - SNEKKU Production Ticket(ST) #11565 (Ticket Resolved): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist
- 12:26 PM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- select *
--i.invoice_id
-- , i.customer_id
-- , i.currency_value, i.invoice_balance, 'Active' as status
-- , c.cu... - 09:46 AM Datanory - SNEKKU Production Ticket(ST) #11561 (Ticket Resolved): Snekku hi @Azhar13 why user can deduct which invoice paid previous?
- 09:28 AM Datanory - SNEKKU Production Ticket(ST) #11556 (Ticket Resolved): Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
- 09:00 AM Datanory - SNEKKU Production Ticket(ST) #11560 (Ticket Resolved): Snekku- hi @Azhar13 user MC unable upload, please assist
- 08:54 AM Datanory - SNEKKU Production Ticket(ST) #11560 (Support In Progress): Snekku- hi @Azhar13 user MC unable upload, please assist
25/04/2024
- 07:05 PM Datanory - SNEKKU Production Ticket(ST) #11556: Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
- http://124.217.245.100:90/redmine/issues/11560
Same issue as above ticket - 06:04 PM Datanory - SNEKKU Production Ticket(ST) #11556: Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
- same scenario happen for MC and MC1
Hi @~Leewei, as per our called, currently we are waiting Google Play to appr... - 10:52 AM Datanory - SNEKKU Production Ticket(ST) #11556: Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
- As Discuss withe shu ern this could be the data issue
the permanent fixes will be release this afternoon - 10:50 AM Datanory - SNEKKU Production Ticket(ST) #11556 (Support In Progress): Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
- 10:49 AM Datanory - SNEKKU Production Ticket(ST) #11556 (Ticket Resolved): Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
- !WhatsApp%20Image%202024-04-25%20at%2008.40.08_ddf78c8a.jpg!
!WhatsApp%20Image%202024-04-25%20at%2008.40.16_32f2aa5a... - 07:04 PM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- As I checked with shan you His side is ook the mobile side there are some fixed as mean made
Mean while I have been ... - 06:59 PM Datanory - SNEKKU Production Ticket(ST) #11560: Snekku- hi @Azhar13 user MC unable upload, please assist
- As i tested from my side there still show an error already informed to technical team on this
- 02:33 PM Datanory - SNEKKU Production Ticket(ST) #11560 (Ticket Resolved): Snekku- hi @Azhar13 user MC unable upload, please assist
- !WhatsApp%20Image%202024-04-25%20at%2014.23.32_f1bacaab.jpg!
- 06:42 PM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- As I tested the value in the print preview as same as in the summary report with different collection number and diff...
- 04:39 PM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
-
!Screenshot_2024-04-25-16-34-57-53_a857bd078bbed84298d0f85f61ca80ab.jpg!
!Screenshot_2024-04-25-16-34-57-53_a857b... - 04:15 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Support In Progress): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- 06:11 PM Datanory - GOLDCREST Production Ticket(ST) #11548: GOLDCREST - different customers have the same collection number
- select at_type, * from txn_mobile_collection_header_at where col_id = '4afe9c32-5ca1-4490-b402-cfa943ec750c' order by...
- 06:06 PM Datanory - DAILYFRESH Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
- Already informed shu ern on this matter. already fixed but have not deploy the new version yet. Once it is releasad h...
- 02:05 PM Datanory - DAILYFRESH Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
- As I check with shu ern, this issue is fixing right now the nwe version will be release soon
- 01:43 PM Datanory - DAILYFRESH Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
- !WhatsApp%20Image%202024-04-25%20at%2013.43.30_9b7ff510.jpg!
As I simulate from our side the rounding is still there... - 01:41 PM Datanory - DAILYFRESH Production Ticket(ST) #11558 (Ticket Resolved): Daily fresh- Credit term still got rounding..
- !WhatsApp%20Image%202024-04-25%20at%2009.16.05_9f88c779.jpg!
!WhatsApp%20Image%202024-04-25%20at%2009.16.33_4ddcdd64... - 06:02 PM Datanory - GOLDCREST Production Ticket(ST) #11539 (Escalated to Level 3): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- https://app.clickup.com/t/86ep7cu5b
- 04:37 PM Datanory - GOLDCREST Production Ticket(ST) #11539 (Support In Progress): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- Hi Azhar, as checked, the issue happened at mobile backend code.
For this case, you need to escalate to Shu Ern, ... - 05:59 PM Datanory - SNEKKU Production Ticket(ST) #11561 (Pending Client Verification): Snekku hi @Azhar13 why user can deduct which invoice paid previous?
- 05:57 PM Datanory - SNEKKU Production Ticket(ST) #11561 (Support In Progress): Snekku hi @Azhar13 why user can deduct which invoice paid previous?
- 02:36 PM Datanory - SNEKKU Production Ticket(ST) #11561 (Ticket Resolved): Snekku hi @Azhar13 why user can deduct which invoice paid previous?
- !WhatsApp%20Image%202024-04-25%20at%2010.49.41_69891881.jpg!
- 02:30 PM Datanory - NIBOU Production Ticket(ST) #11559 (Ticket Resolved): Nibou- assalamualaikum,boleh tlg update or troubleshoot sistem sbb harini ada 2 outlet saya tak boleh attach gambar dlm photo taking part. mydin senawang dan econsave forest height
- !WhatsApp%20Image%202024-04-25%20at%2014.32.14_a633a188.jpg!
assalamualaikum,boleh tlg update or troubleshoot sistem... - 09:03 AM Datanory - DAILYFRESH Production Ticket(ST) #11551 (Ticket Resolved): DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name
24/04/2024
- 06:57 PM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- escalate to azhar
end shift
need to test - 06:55 PM Datanory - GOLDCREST Production Ticket(ST) #11548 (Support In Progress): GOLDCREST - different customers have the same collection number
- select * from member where member_cd = 'mcj'
select * from customer where customer_code = '302p/247'
select * from ... - 11:16 AM Datanory - GOLDCREST Production Ticket(ST) #11548 (Ticket Resolved): GOLDCREST - different customers have the same collection number
- can help to check why different customers have the same collection number?
!a41ec6f7-8143-4133-be05-a5fd70a0e631.jpg!
- 06:54 PM Datanory - DAILYFRESH Production Ticket(ST) #11551 (Support In Progress): DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name
- 05:29 PM Datanory - DAILYFRESH Production Ticket(ST) #11551 (Ticket Resolved): DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name
- Hi Technical Team. Just want to clarify. If I already INACTIVE customer status, but at the route plan still have the ...
- 06:07 PM Datanory - SNEKKU Production Ticket(ST) #11495 (Ticket Resolved): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
- 04:10 PM Datanory - OROMEO Production Ticket(ST) #11511 (Pending Client Verification): OROMEO - May Route Plan Import
- select * from di_RoutePlan_import where org_id = 'oromeo' and process_id = '501c9dc7-4f57-48b9-8ef3-9784a234582d' and...
- 11:18 AM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- The deployment expected today
- 11:17 AM Datanory - SNEKKU Production Ticket(ST) #11527 (Ticket Resolved): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
- Rashdan Already tested and it is verified, The issue of Collection number not in sequence has been fixed. You may ask...
- 11:13 AM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- Hi arif .
Recently goldcrest raised issue that For the user WWQ and WWX the stock balance are different
Need your ... - 10:51 AM Datanory - GOLDCREST Production Ticket(ST) #11503 (Ticket Resolved): GOLDCREST - the collections not in sequence no
- 10:50 AM Datanory - SNEKKU Production Ticket(ST) #11502 (Ticket Resolved): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
- 10:43 AM Datanory - SNEKKU Production Ticket(ST) #11474 (Ticket Resolved): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- 09:45 AM Production Ticket(ST) #10735 (Ticket Resolved): Snekku - Turn off warehouse function in sales order
- Cancel CR
- 09:37 AM Production Ticket(ST) #10742 (Ticket Resolved): Snekku - Freeze the SKU description when in so,return and stock count etc
- 09:35 AM Production Ticket(ST) #10737 (Ticket Resolved): Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
23/04/2024
- 08:32 PM Production Ticket(ST) #10721 (Ticket Resolved): SNEKKU - Enhance sales order not allow zero amount
- deployed to production
- 08:31 PM Production Ticket(ST) #10722: Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
- pending release
- 08:29 PM Production Ticket(ST) #10723 (Ticket Resolved): SNEKKU - Web portal quantity and price text box to not allow scroll
- deployed to production
- 08:26 PM Production Ticket(ST) #10724 (Ticket Resolved): Snekku - Setting to turn off uom2 and uom3 in web portal
- 08:25 PM Production Ticket(ST) #10735: Snekku - Turn off warehouse function in sales order
- based on CR list: there is no changes required.
We will double confirm with Jann - 08:23 PM Production Ticket(ST) #10737: Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
- in testing phase
- 08:22 PM Production Ticket(ST) #10742: Snekku - Freeze the SKU description when in so,return and stock count etc
- status : in trial
- 08:20 PM Production Ticket(ST) #10738 (Ticket Resolved): Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
- 06:41 PM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- select * from di_mobile_txn_eod where member_id= 'c534a1625a6b4966959975a68ea91513' order by eod_date desc
select ... - 05:32 PM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- !WhatsApp%20Image%202024-04-23%20at%2016.23.01_0cfaa806.jpg!
!WhatsApp%20Image%202024-04-23%20at%2016.22.17_b4ef3512... - 03:55 PM Datanory - GOLDCREST Production Ticket(ST) #11539 (Ticket Resolved): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- Hi pls check, WWQ 19/04/24 stock bal. 27/7
20/04-21/04/24 no work
22/04/24 open 27/1, how can different?
20/4 and ... - 04:36 PM Datanory - SNEKKU Production Ticket(ST) #11474 (Pending Client Feedback): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- @~Leewei Attached is photo listing which not yet upload by MS6. Can you verify the photo belong to which customer. We...
- 02:09 PM Datanory - SNEKKU Production Ticket(ST) #11525 (Ticket Resolved): snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- 12:20 PM Datanory - SNEKKU Production Ticket(ST) #11525 (Pending Client Verification): snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- !WhatsApp%20Image%202024-04-23%20at%2012.18.29_4174c90d.jpg!
- 12:17 PM Datanory - SNEKKU Production Ticket(ST) #11525 (Support In Progress): snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- 10:33 AM Datanory - SNEKKU Production Ticket(ST) #11525: snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- --select * into DMS_EcoSystem_backup_table.dbo.Txn_new_customer_attachment_23042024
--from DMS_EcoSystem.dbo.Txn_new... - 09:34 AM Datanory - SNEKKU Production Ticket(ST) #11525: snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- Have to move the photo that is stucked in the txn_newcustomer attachment--> customer_attachment
- 10:26 AM Datanory - SNEKKU Production Ticket(ST) #11531 (Escalated to Level 3): SNEKKU - remove this as here is approval module
- 09:38 AM Datanory - SNEKKU Production Ticket(ST) #11531 (Support In Progress): SNEKKU - remove this as here is approval module
- 10:25 AM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- As I Checked with tech team this issue will be solved by tomorrow
Have to follow up tomorrow(24/04/2024) again wit... - 09:23 AM Datanory - GOLDCREST Production Ticket(ST) #11503 (Pending Client Verification): GOLDCREST - the collections not in sequence no
- 09:21 AM Datanory - SNEKKU Production Ticket(ST) #11502 (Pending Client Verification): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
- 09:14 AM Datanory - SNEKKU Production Ticket(ST) #11527 (Pending Client Verification): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
- 08:58 AM Datanory - SNEKKU Production Ticket(ST) #11527 (Support In Progress): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
- 08:30 AM Datanory - SNEKKU Production Ticket(ST) #11508 (Ticket Resolved): SNEKKU - call report about which customer not yet get location
- --missing latitude / longitude
select b.customer_code,b.customer_name, a.latitude,a.longitude from mst_customer_cont...
22/04/2024
- 07:21 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Escalated to Level 3): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
- 07:03 PM Datanory - OROMEO Production Ticket(ST) #11511 (Support In Progress): OROMEO - May Route Plan Import
- 03:14 PM Datanory - OROMEO Production Ticket(ST) #11511 (Pending Client Feedback): OROMEO - May Route Plan Import
- Dear Carmen,
I’ve received your route plan import for May. However, there’s 379 customers don’t have salesman code... - 03:03 PM Datanory - OROMEO Production Ticket(ST) #11511 (Support In Progress): OROMEO - May Route Plan Import
- 10:01 AM Datanory - OROMEO Production Ticket(ST) #11511 (Ticket Resolved): OROMEO - May Route Plan Import
- Hi Kamal,
Sorry for late reply.
Seek for your assistant to import May route into Datanory (refer to the attache... - 07:01 PM Datanory - SNEKKU Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module
- hi @Azhar MCC please remove this as here is approval module ya
!ad692a22-80fd-448b-b1bb-5de7f4b17c96.jpg!
- Remov... - 06:54 PM Datanory - GRADINO Production Ticket(ST) #11473 (Ticket Resolved): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment
- 06:42 PM Datanory - SNEKKU Production Ticket(ST) #11525: snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- SELECT *
FROM Txn_new_customer_attachment
WHERE filename NOT IN (SELECT filename FROM customer_attachment where org... - 03:37 PM Datanory - SNEKKU Production Ticket(ST) #11525: snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- - Simulation has to be done in trail environment
--> upload photo ( without onbehalf)
-- perform onbehalf and u... - 12:45 PM Datanory - SNEKKU Production Ticket(ST) #11525 (Ticket Resolved): snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- !WhatsApp%20Image%202024-04-18%20at%2019.48.13_98d75918.jpg!
- 05:19 PM Datanory - GOLDCREST Production Ticket(ST) #11514 (Escalated to Level 3): GOLDCREST - unit price rm20, when confirm jump to rm1000
- 04:49 PM Datanory - GOLDCREST Production Ticket(ST) #11514 (Support In Progress): GOLDCREST - unit price rm20, when confirm jump to rm1000
- 10:12 AM Datanory - GOLDCREST Production Ticket(ST) #11514 (Ticket Resolved): GOLDCREST - unit price rm20, when confirm jump to rm1000
- Hi pls check, unit price rm20, when confirm jump to rm1000 ?
!c01c7d02-dc4a-4019-9a90-8c15ea339763.jpg!
!d0c6627b-... - 03:40 PM Datanory - SNEKKU Production Ticket(ST) #11508 (Pending Client Verification): SNEKKU - call report about which customer not yet get location
- 03:36 PM Datanory - SNEKKU Production Ticket(ST) #11508 (Support In Progress): SNEKKU - call report about which customer not yet get location
- 03:15 PM Datanory - SNEKKU Production Ticket(ST) #11495 (Pending Client Verification): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
- 03:07 PM Datanory - SNEKKU Production Ticket(ST) #11509: SNEKKU - no need check in / out for sales order and collection
- Client CR
- 02:45 PM Datanory - SNEKKU Production Ticket(ST) #11527: S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
- select * from txn_mobile_collection_header where col_no like '%CCMN5000012%'-- THER IS NO COLLECTION IN THE PORTAL
s... - 02:45 PM Datanory - SNEKKU Production Ticket(ST) #11527 (Ticket Resolved): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
- 02:35 PM Datanory - GOLDCREST Production Ticket(ST) #11256 (Ticket Resolved): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- 02:35 PM Datanory - GOLDCREST Production Ticket(ST) #11256 (Verification In Progress): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- 02:34 PM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- https://app.clickup.com/t/86ep38cym
- 02:30 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Ticket Resolved): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- 12:40 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Pending Client Verification): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- 12:40 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Verification In Progress): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- 12:27 PM Datanory - GOLDCREST Production Ticket(ST) #11513 (Ticket Resolved): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
- 12:27 PM Datanory - GOLDCREST Production Ticket(ST) #11513 (Pending Client Verification): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
- select * from customer where customer_code = '302E/009'
select * from member where member_cd = 'wwx'
select * fro... - 12:15 PM Datanory - GOLDCREST Production Ticket(ST) #11513 (Support In Progress): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
- 10:10 AM Datanory - GOLDCREST Production Ticket(ST) #11513 (Ticket Resolved): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
- Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
302E/009
!0bf31dbd-ab08... - 11:26 AM Datanory - SUNTORY Production Ticket(ST) #11523 (Ticket Resolved): Replicate daily inventory calculate job
- 11:20 AM Datanory - SUNTORY Production Ticket(ST) #11523 (Support In Progress): Replicate daily inventory calculate job
- 11:20 AM Datanory - SUNTORY Production Ticket(ST) #11523 (Ticket Resolved): Replicate daily inventory calculate job
- 10:16 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Ticket Resolved): PrimaAsia- y still I can't open the photos
- 10:15 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Pending Client Verification): PrimaAsia- y still I can't open the photos
- 09:05 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Support In Progress): PrimaAsia- y still I can't open the photos
21/04/2024
- 02:37 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Pending Client Feedback): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
- As photo attached, my device can view the amount. Can you please upload database for me do further checking. And plea...
- 02:36 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Support In Progress): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
- 02:36 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Ticket Resolved): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
- Previous here got amount and can view oustanding invoice, but now not available?
!d7eb59cc-f756-4c02-b433-457ccb6a53... - 02:19 PM Datanory - SNEKKU Production Ticket(ST) #11497 (Ticket Resolved): SNEKKU - Hi @Azhar13 Why this acc not in list?
- 11:49 AM Datanory - SNEKKU Production Ticket(ST) #11509 (Escalated to Level 3): SNEKKU - no need check in / out for sales order and collection
- 11:41 AM Datanory - SNEKKU Production Ticket(ST) #11509 (Support In Progress): SNEKKU - no need check in / out for sales order and collection
- 11:41 AM Datanory - SNEKKU Production Ticket(ST) #11509 (Ticket Resolved): SNEKKU - no need check in / out for sales order and collection
- - Create a new Sales Order and Collection Module to cater the Snekku's MT sales team's activities.
- Basically the M... - 10:45 AM Datanory - SNEKKU Production Ticket(ST) #11410 (Ticket Resolved): Snekku - Done, but help to remove which photo show this can? (no urgent)
- 10:43 AM Datanory - SNEKKU Production Ticket(ST) #11464 (Ticket Resolved): SNEKKU - help to call report for which customer not yet upload photo
- 10:42 AM Datanory - SNEKKU Production Ticket(ST) #11486 (Ticket Resolved): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
20/04/2024
- 02:48 AM Datanory - GRADINO Production Ticket(ST) #11473 (Pending Client Verification): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment
- --select * into _product_item_20240421 from product_item
--select * from product_item where org_id = 'gradino' and... - 10:44 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Escalated to Level 3): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- 10:19 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Support In Progress): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- 03:29 PM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- @Azhar MCC morning, when doing the collection, we confirm the collection, and send the copy to customer by WA it is a...
- 05:39 PM Datanory - NIBOU Production Ticket(ST) #11458 (Ticket Resolved): NIBOU - Photo Disappear in Photo Taking
- 05:30 PM Datanory - SNEKKU Production Ticket(ST) #11508 (Ticket Resolved): SNEKKU - call report about which customer not yet get location
- hi @Azhar MCC please help to call report about which customer not yet get location, thanks
- 04:14 PM Datanory - SNEKKU Production Ticket(ST) #11497 (Pending Client Feedback): SNEKKU - Hi @Azhar13 Why this acc not in list?
- Hi can you verify whether the customer 3Z002 still not in the list or not. As i can find the customer in the list. Pl...
- 03:21 PM Datanory - SNEKKU Production Ticket(ST) #11497 (Support In Progress): SNEKKU - Hi @Azhar13 Why this acc not in list?
- 02:08 PM Datanory - SNEKKU Production Ticket(ST) #11502 (Escalated to Level 3): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
- 02:05 PM Datanory - SNEKKU Production Ticket(ST) #11502 (Support In Progress): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
- 02:05 PM Datanory - GOLDCREST Production Ticket(ST) #11503 (Escalated to Level 3): GOLDCREST - the collections not in sequence no
- 01:53 PM Datanory - GOLDCREST Production Ticket(ST) #11503 (Support In Progress): GOLDCREST - the collections not in sequence no
- Hi, can help to check, why are the collections not in sequence no
!07e0f42f-7fc5-4a80-a63b-d624c7f38c27.jpg!
!a8484...
19/04/2024
- 12:28 AM Datanory - GOLDCREST Production Ticket(ST) #11503 (Ticket Resolved): GOLDCREST - the collections not in sequence no
- !WhatsApp%20Image%202024-04-19%20at%2018.24.54_f4486471.jpg!
!WhatsApp%20Image%202024-04-19%20at%2018.24.54_7f6669eb... - 12:23 AM Datanory - SNEKKU Production Ticket(ST) #11502 (Ticket Resolved): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
- !WhatsApp%20Image%202024-04-19%20at%2017.39.52_02a34d96.jpg!
- 12:18 AM Datanory - SNEKKU Production Ticket(ST) #11474: SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- hi @Azhar13 MS6 done upload database
Rashdan this user already uploaded database But have not further check yet du... - 12:12 AM Datanory - SNEKKU Production Ticket(ST) #11495: Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
- Handover to rashdan shift changeover
- 12:09 AM Datanory - SNEKKU Production Ticket(ST) #11486: Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
- !WhatsApp%20Image%202024-04-19%20at%2021.43.14_2353ec67.jpg!
- 09:53 AM Datanory - SNEKKU Production Ticket(ST) #11486: Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
- !WhatsApp%20Image%202024-04-19%20at%2009.54.50_9d67b5b6.jpg!
- 12:04 AM Datanory - SNEKKU Production Ticket(ST) #11497: SNEKKU - Hi @Azhar13 Why this acc not in list?
- Handover to Rashdan
_ change shift over - 10:28 AM Datanory - SNEKKU Production Ticket(ST) #11497 (Ticket Resolved): SNEKKU - Hi @Azhar13 Why this acc not in list?
- !WhatsApp%20Image%202024-04-18%20at%2021.15.16_6b9cb1ac.jpg!
!WhatsApp%20Image%202024-04-18%20at%2021.15.22_ff86900c... - 12:03 AM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- hi arif this is the issue where the collection number is different but the invoice details are same.
As we checked i... - 12:00 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Ticket Resolved): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- 05:42 PM Datanory - GOLDCREST Production Ticket(ST) #11498 (Ticket Resolved): Goldcrest- unable upload
- 04:07 PM Datanory - GOLDCREST Production Ticket(ST) #11498: Goldcrest- unable upload
- !WhatsApp%20Image%202024-04-19%20at%2015.25.05_f1f9e90d.jpg!
- 11:37 AM Datanory - GOLDCREST Production Ticket(ST) #11498 (Pending Client Verification): Goldcrest- unable upload
- 11:35 AM Datanory - GOLDCREST Production Ticket(ST) #11498 (Support In Progress): Goldcrest- unable upload
- 11:35 AM Datanory - GOLDCREST Production Ticket(ST) #11498 (Ticket Resolved): Goldcrest- unable upload
- !WhatsApp%20Image%202024-04-19%20at%2010.44.28_ab9fe9e5.jpg!
- 05:34 PM Datanory - DAILYFRESH Production Ticket(ST) #11499 (Ticket Resolved): Daily Fresh- Upload error for sel16
- 05:31 PM Datanory - DAILYFRESH Production Ticket(ST) #11499 (Support In Progress): Daily Fresh- Upload error for sel16
- 11:41 AM Datanory - DAILYFRESH Production Ticket(ST) #11499 (Ticket Resolved): Daily Fresh- Upload error for sel16
- !WhatsApp%20Image%202024-04-19%20at%2007.47.50_ee7a996f.jpg!
Upload error for sel16 - 10:31 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Ticket Resolved): snekku - Hi morning, may I know why some of transaction not show cheque date ?
- 10:30 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Pending Client Verification): snekku - Hi morning, may I know why some of transaction not show cheque date ?
- 09:55 AM Datanory - SNEKKU Production Ticket(ST) #11410 (Pending Client Verification): Snekku - Done, but help to remove which photo show this can? (no urgent)
18/04/2024
- 06:00 PM Datanory - SNEKKU Production Ticket(ST) #11495 (Support In Progress): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
- hi @~Leewei based on our simulation, we successfully replicated the activity and discovered that the images are visi...
- 04:22 PM Datanory - SNEKKU Production Ticket(ST) #11495 (Ticket Resolved): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
- !WhatsApp%20Image%202024-04-18%20at%2013.03.47_a2b0d37c.jpg!
- 04:24 PM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- As we check and stimulate the issue The sales order taking list is still empty
- 11:00 AM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- This is under testing phase
- 03:02 PM Datanory - NIBOU Production Ticket(ST) #11458 (Pending Client Verification): NIBOU - Photo Disappear in Photo Taking
- 11:58 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Escalate to 2nd Level Support): PrimaAsia- y still I can't open the photos
- Hi Arif,
I find out that the transaction photo report did show any data. I have tried user 3 month data and select... - 11:03 AM Datanory - PRIMAASIA Production Ticket(ST) #11380 (Ticket Resolved): Prima Asia- Sql Accounting Running Slow
- 11:02 AM Datanory - SNEKKU Production Ticket(ST) #11396 (Ticket Resolved): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
- 10:59 AM Datanory - GOLDCREST Production Ticket(ST) #11477 (Ticket Resolved): Goldcrest- Hi, invoice and collection didn't reflect in autocount
- 10:57 AM Datanory - SNEKKU Production Ticket(ST) #11486 (Pending Client Verification): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
- -- identify the
select * from customer where org_id = 'snekku' and customer_code = '5j005'
--5054BFE6BB454D439FCA... - 10:56 AM Datanory - SNEKKU Production Ticket(ST) #11486 (Support In Progress): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
- 10:55 AM Datanory - SNEKKU Production Ticket(ST) #11486 (Ticket Resolved): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
- !WhatsApp%20Image%202024-04-18%20at%2010.04.03_d62afd82.jpg!
- 09:52 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Escalated to Level 3): snekku - Hi morning, may I know why some of transaction not show cheque date ?
- SELECT *
FROM txn_mobile_collection_header th
INNER JOIN txn_mobile_collection_detail td ON th.col_id = td.col_id
... - 09:46 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Support In Progress): snekku - Hi morning, may I know why some of transaction not show cheque date ?
- 09:45 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Ticket Resolved): snekku - Hi morning, may I know why some of transaction not show cheque date ?
- !WhatsApp%20Image%202024-04-18%20at%2008.50.51_b9078d7d.jpg!
17/04/2024
- 06:42 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Ready for Verification): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- 06:40 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Escalated to Level 3): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- 06:39 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Support In Progress): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- has to perform testing
- 09:37 AM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- This one has to do testing on this where I have to do testing where I have to fresh download
- 06:34 PM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Pending Client Feedback): PrimaAsia- y still I can't open the photos
- hi @~Kaffar Ashiq , could you kindly let us know which outlet the user uploaded the photo from for the purpose of fur...
- 05:30 PM Datanory - PRIMAASIA Production Ticket(ST) #11471: PrimaAsia- y still I can't open the photos
select * from txn_mobile_photo_header where created_by like '%feb7cf75658143c19b67bdf0c52803c3%'
--they have bee...- 11:22 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Support In Progress): PrimaAsia- y still I can't open the photos
- 09:56 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Pending Client Feedback): PrimaAsia- y still I can't open the photos
- exec sp_rpt_transaction_photo_report
@branch=N'DF3EC71F101F4681A5B69F4C3DBDD3C7,1751B31A745D474AADE6A9A390325F36,C5... - 09:54 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Support In Progress): PrimaAsia- y still I can't open the photos
- 09:39 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Ticket Resolved): PrimaAsia- y still I can't open the photos
- !WhatsApp%20Image%202024-04-17%20at%2009.36.29_079fede6.jpg!
- 06:15 PM Datanory - SNEKKU Production Ticket(ST) #11474: SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- the real issue is
he already made txn
in txn consist take photo
-- what have to ask the user
MAy we kno... - 05:31 PM Datanory - SNEKKU Production Ticket(ST) #11474: SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- - handover to azhar
- end shift - 10:29 AM Datanory - SNEKKU Production Ticket(ST) #11474 (Support In Progress): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- 10:22 AM Datanory - SNEKKU Production Ticket(ST) #11474 (Ticket Resolved): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- Hi @Rashdan Hussin user MS6 take photo but no upload, now shown none photo need to upload
- 06:09 PM Datanory - GOLDCREST Production Ticket(ST) #11477 (Pending Client Verification): Goldcrest- Hi, invoice and collection didn't reflect in autocount
- 06:07 PM Datanory - GOLDCREST Production Ticket(ST) #11477 (Support In Progress): Goldcrest- Hi, invoice and collection didn't reflect in autocount
- 12:01 PM Datanory - GOLDCREST Production Ticket(ST) #11477: Goldcrest- Hi, invoice and collection didn't reflect in autocount
- -- identify the
select * from customer where org_id = 'goldcrest' and customer_code = '301r/093'
select * from m... - 11:25 AM Datanory - GOLDCREST Production Ticket(ST) #11477 (Ticket Resolved): Goldcrest- Hi, invoice and collection didn't reflect in autocount
- !WhatsApp%20Image%202024-04-17%20at%2010.51.33_ed532dfa.jpg!
- 04:32 PM Datanory - SNEKKU Production Ticket(ST) #11476 (Ticket Resolved): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
- 11:22 AM Datanory - SNEKKU Production Ticket(ST) #11476 (Pending Client Verification): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
- As I checked with shan you the batching process already done the process
- 10:57 AM Datanory - SNEKKU Production Ticket(ST) #11476: Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
- Hi @~Leewei, these 2 collections not in mysoft due to the cheque no. length
CCMS1000002 - Alliance 011721(15/4)
CC... - 10:49 AM Datanory - SNEKKU Production Ticket(ST) #11476 (Support In Progress): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
- 10:47 AM Datanory - SNEKKU Production Ticket(ST) #11476 (Ticket Resolved): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
- 10:45 AM Datanory - SNEKKU Production Ticket(ST) #11464 (Pending Client Verification): SNEKKU - help to call report for which customer not yet upload photo
- SELECT customer_code, customer_name,'Customer that did not upload photos' as Remark
FROM customer
WHERE org_id = ... - 10:42 AM Datanory - SNEKKU Production Ticket(ST) #11464 (Support In Progress): SNEKKU - help to call report for which customer not yet upload photo
- 10:19 AM Datanory - SNEKKU Production Ticket(ST) #11460 (Ticket Resolved): Snekku- Hi @Azhar13 How long will disapper if not upload photo?
- 10:17 AM Datanory - SNEKKU Production Ticket(ST) #11460 (Support In Progress): Snekku- Hi @Azhar13 How long will disapper if not upload photo?
- 10:15 AM Datanory - SNEKKU Production Ticket(ST) #11437 (Ticket Resolved): SNEKKU - Unable scroll up ya
- 10:13 AM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- As I check with shan you the work on this task will be started by today and expected to deploy by tomorrow
- 10:13 AM Datanory - GRADINO Production Ticket(ST) #11473 (Support In Progress): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment
- !download1.png!
!download2.png!
!download3.png!
!download4.png!
- 10:08 AM Datanory - GRADINO Production Ticket(ST) #11473 (Ticket Resolved): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment
- Dear Afiq,
Currently I’m using Gradino Trial Environment for Power BI testing purposes. However, based on image at... - 09:57 AM Datanory - SNEKKU Production Ticket(ST) #11454 (Ticket Resolved): Snekku- Hi @Azhar13 Why different? Should be 32.95
16/04/2024
- 04:17 PM Datanory - SNEKKU Production Ticket(ST) #11437 (Pending Client Verification): SNEKKU - Unable scroll up ya
- 03:50 PM Datanory - SNEKKU Production Ticket(ST) #11464 (Ticket Resolved): SNEKKU - help to call report for which customer not yet upload photo
- hi @Azhar MCC, can help to call report for which customer not yet upload photo?
- 12:34 PM Datanory - SNEKKU Production Ticket(ST) #11460: Snekku- Hi @Azhar13 How long will disapper if not upload photo?
- based on shu ern explanation if user have pending photo URl is will being replaced with www.datanory.com.my 3.2.17 ...
- 12:32 PM Datanory - SNEKKU Production Ticket(ST) #11460 (Ticket Resolved): Snekku- Hi @Azhar13 How long will disapper if not upload photo?
- !WhatsApp%20Image%202024-04-16%20at%2008.18.28_e7d7ceb4.jpg!
- 12:30 PM Datanory - SNEKKU Production Ticket(ST) #11410 (Escalate to 2nd Level Support): Snekku - Done, but help to remove which photo show this can? (no urgent)
- The batch script is not correct From my side
Has to come with different solution
based on the database
there ar... - 12:27 PM Datanory - SNEKKU Production Ticket(ST) #11410 (Support In Progress): Snekku - Done, but help to remove which photo show this can? (no urgent)
- 11:26 AM Datanory - SNEKKU Production Ticket(ST) #11454: Snekku- Hi @Azhar13 Why different? Should be 32.95
- !WhatsApp%20Image%202024-04-16%20at%2011.25.06_c683212a.jpg!
- 11:25 AM Datanory - SNEKKU Production Ticket(ST) #11454 (Pending Client Verification): Snekku- Hi @Azhar13 Why different? Should be 32.95
- select * from txn_credit_note_history_header where credit_note_no ='CN24/002144'
select * from txn_credit_note_histo... - 09:36 AM Datanory - SNEKKU Production Ticket(ST) #11454: Snekku- Hi @Azhar13 Why different? Should be 32.95
- Have to do patching on this. change to 32.95
- 11:21 AM Datanory - NIBOU Production Ticket(ST) #11458 (Escalated to Level 3): NIBOU - Photo Disappear in Photo Taking
- 11:18 AM Datanory - NIBOU Production Ticket(ST) #11458 (Support In Progress): NIBOU - Photo Disappear in Photo Taking
- 11:12 AM Datanory - NIBOU Production Ticket(ST) #11458 (Ticket Resolved): NIBOU - Photo Disappear in Photo Taking
- - The problem when user try to upload photo in photo taking module, the photo disappear after user take the photo.
-...
15/04/2024
- 06:32 PM Datanory - SNEKKU Production Ticket(ST) #11454 (Pending Client Feedback): Snekku- Hi @Azhar13 Why different? Should be 32.95
- SELECT
b.customer_code,
b.customer_name,
*
FROM
txn_invoice_history_header a
... - 06:31 PM Datanory - SNEKKU Production Ticket(ST) #11454 (Support In Progress): Snekku- Hi @Azhar13 Why different? Should be 32.95
- 06:31 PM Datanory - SNEKKU Production Ticket(ST) #11454 (Ticket Resolved): Snekku- Hi @Azhar13 Why different? Should be 32.95
- !WhatsApp%20Image%202024-04-15%20at%2017.20.10_142642d9.jpg!
- 04:51 PM Datanory - SNEKKU Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- 03:05 PM Datanory - SNEKKU Production Ticket(ST) #11445: Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- SELECT
b.customer_code,
b.customer_name,
*
FROM
txn_invoice_history_header a
... - 02:56 PM Datanory - SNEKKU Production Ticket(ST) #11445 (Pending Client Verification): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- 11:59 AM Datanory - SNEKKU Production Ticket(ST) #11445 (Escalated to Level 3): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- https://app.clickup.com/t/86ep3twmp
- 10:20 AM Datanory - SNEKKU Production Ticket(ST) #11445 (Pending Client Feedback): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- hi @~Leewei may we know, salesman use the cn for which invoice?
- 10:20 AM Datanory - SNEKKU Production Ticket(ST) #11445 (Support In Progress): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- 09:29 AM Datanory - SNEKKU Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- !WhatsApp%20Image%202024-04-15%20at%2008.52.04_2352c60a.jpg!
- 02:49 PM Datanory - SNEKKU Production Ticket(ST) #11442 (Ticket Resolved): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
- 02:38 PM Datanory - SNEKKU Production Ticket(ST) #11442 (Pending Client Verification): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
- 02:37 PM Datanory - SNEKKU Production Ticket(ST) #11442 (Support In Progress): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
- 08:08 AM Datanory - SNEKKU Production Ticket(ST) #11442: Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
- pass back to Azhar, not enough time to check. please check with Rashdan
- 11:52 AM Datanory - GOLDCREST Production Ticket(ST) #11256: Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- I have been already to transaction have to check tomorrow in the sales order pdf file either it shows created date or...
- 09:27 AM Datanory - GOLDCREST Production Ticket(ST) #11256 (Ready for Verification): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- This ticket has to perform testing
the scenario is
login --> then has to do sales order as usual( make sure it... - 09:21 AM Datanory - SNEKKU Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?
12/04/2024
- 06:51 PM Datanory - SNEKKU Production Ticket(ST) #11438 (Ticket Resolved): SNEKKU - These paid ya, but still in invoice history
- 02:37 PM Datanory - SNEKKU Production Ticket(ST) #11438 (Pending Client Verification): SNEKKU - These paid ya, but still in invoice history
- 06:44 PM Datanory - SNEKKU Production Ticket(ST) #11377 (Pending Client Verification): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 02:41 PM Datanory - SNEKKU Production Ticket(ST) #11377 (Escalated to Level 3): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 06:12 PM Datanory - SNEKKU Production Ticket(ST) #11410: Snekku - Done, but help to remove which photo show this can? (no urgent)
- This is WIP the batch file already patched Have to run and check again
- 10:55 AM Datanory - SNEKKU Production Ticket(ST) #11410: Snekku - Done, but help to remove which photo show this can? (no urgent)
- Currently Running the script to check either the images found or not
- 06:09 PM Datanory - SNEKKU Production Ticket(ST) #11442 (Ticket Resolved): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
- !WhatsApp%20Image%202024-04-12%20at%2016.19.51_8de1e4e2.jpg!
- 05:15 PM Datanory - GOLDCREST Production Ticket(ST) #11441 (Escalated to Level 3): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- BAsed on my checking in the autocount the status is cancelled
select * from iv where Docno= 'IN/KL/2206/015'
I n... - 05:06 PM Datanory - GOLDCREST Production Ticket(ST) #11441 (Support In Progress): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- 05:06 PM Datanory - GOLDCREST Production Ticket(ST) #11441 (Ticket Resolved): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- 02:32 PM Datanory - SNEKKU Production Ticket(ST) #11437 (Escalated to Level 3): SNEKKU - Unable scroll up ya
- Ticket in clickup:
Sales Order History: color code & scrolling
11/04/2024
- 11:15 AM Datanory - SNEKKU Production Ticket(ST) #11435 (Ticket Resolved): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
10/04/2024
- 04:44 PM Datanory - NIBOU Production Ticket(ST) #11383 (Ticket Resolved): NIBOU - when she open the report some photo can't show
- 03:40 PM Datanory - SNEKKU Production Ticket(ST) #11438: SNEKKU - These paid ya, but still in invoice history
- - User: MN5
- Customer: 5P503 - 03:28 PM Datanory - SNEKKU Production Ticket(ST) #11438 (Support In Progress): SNEKKU - These paid ya, but still in invoice history
- 03:27 PM Datanory - SNEKKU Production Ticket(ST) #11438 (Ticket Resolved): SNEKKU - These paid ya, but still in invoice history
- - There are paid invoices still shown in Invoice History page in mobile
!c356e38e-ec55-4d70-85ee-506d065b8dcf.jpg!
- 03:23 PM Datanory - SNEKKU Production Ticket(ST) #11437 (Support In Progress): SNEKKU - Unable scroll up ya
- 03:21 PM Datanory - SNEKKU Production Ticket(ST) #11437 (Ticket Resolved): SNEKKU - Unable scroll up ya
- - User: MN9
- Customer: 5P009
- User cannot scroll up the Sales Order History page in mobile
- 03:17 PM Datanory - SNEKKU Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- - Could you please provide an update on whether MC0 is still unable to check in?
09/04/2024
- 05:04 PM Datanory - SNEKKU Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- Handover to rashdan
- 05:04 PM Datanory - SNEKKU Production Ticket(ST) #11435 (Pending Client Feedback): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- hi @~Leewei as we check from our side,it appears that we are able to perform both check-ins and check-outs successfu...
- 05:02 PM Datanory - SNEKKU Production Ticket(ST) #11435 (Support In Progress): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- 05:01 PM Datanory - SNEKKU Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- As we checked from our side we are able to do Check inand check out
- 04:46 PM Datanory - SNEKKU Production Ticket(ST) #11435 (Ticket Resolved): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- !WhatsApp%20Image%202024-04-09%20at%2015.54.18_c8c9bfe9.jpg!
- 11:30 AM Datanory - DAILYFRESH Production Ticket(ST) #11431 (Ticket Resolved): DAILYFRESH - Upload error for sel16
- 08:59 AM Datanory - DAILYFRESH Production Ticket(ST) #11431 (Support In Progress): DAILYFRESH - Upload error for sel16
- 08:59 AM Datanory - DAILYFRESH Production Ticket(ST) #11431 (Ticket Resolved): DAILYFRESH - Upload error for sel16
- - Uploading error couldn't fully uploaded.. we had try to upload it on yesterday evening and today morning. We also s...
- 10:23 AM Datanory - SNEKKU Production Ticket(ST) #11396 (Escalated to Level 3): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
- 10:18 AM Datanory - SNEKKU Production Ticket(ST) #11396 (Support In Progress): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
- 10:00 AM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Ticket Resolved): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
- 09:18 AM Datanory - SNEKKU Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
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