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From 02/04/2024 to 01/05/2024

30/04/2024

05:41 PM Datanory - GOLDCREST Production Ticket(ST) #11596 (Pending Client Feedback): can help to check it is jump sequence no.?
Muhammad Arif
05:41 PM Datanory - GOLDCREST Production Ticket(ST) #11596 (Support In Progress): can help to check it is jump sequence no.?
Muhammad Arif
05:06 PM Datanory - GOLDCREST Production Ticket(ST) #11596 (Ticket Resolved): can help to check it is jump sequence no.?
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Muhammad Arif
05:04 PM Datanory - GOLDCREST Production Ticket(ST) #11595 (Pending Client Verification): Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
Muhammad Arif
04:27 PM Datanory - GOLDCREST Production Ticket(ST) #11595 (Support In Progress): Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
Muhammad Arif
04:27 PM Datanory - GOLDCREST Production Ticket(ST) #11595 (Ticket Resolved): Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report Muhammad Arif
03:11 PM Datanory - SNEKKU Production Ticket(ST) #11576 (Support In Progress): SNEKKU - CN/23/006784 is not capture in system
Hi @~SK Michelle , as per our called, we still require additional time to further investigate this issue. We will pro... Muhammad Arif
12:05 PM Datanory - SNEKKU Production Ticket(ST) #11587 (Escalated to Level 3): Hi datanory team,may I know salesman how to know their last collection number for the month?
https://app.clickup.com/t/86ep8a0ue
Hi @Mcc Jann , as discussed here is the CU for the Snekku's request to customi...
Muhammad Arif
11:59 AM Datanory - SNEKKU Production Ticket(ST) #11587 (Support In Progress): Hi datanory team,may I know salesman how to know their last collection number for the month?
Arif: For now, u can check at datanory web portal (SFA Transaction - Sales Order module)
Sharon: how to ensure apps ...
Muhammad Arif
11:57 AM Datanory - SNEKKU Production Ticket(ST) #11587 (Ticket Resolved): Hi datanory team,may I know salesman how to know their last collection number for the month?
Hi datanory team,may I know salesman how to know their last collection number for the month? Muhammad Arif
11:53 AM Datanory - SNEKKU Production Ticket(ST) #11586 (Ticket Resolved): hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for more than 15 min, the few transaction didn't appear in mysoft.
Muhammad Arif
11:53 AM Datanory - SNEKKU Production Ticket(ST) #11586 (Pending Client Verification): hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for more than 15 min, the few transaction didn't appear in mysoft.
Muhammad Arif
11:53 AM Datanory - SNEKKU Production Ticket(ST) #11586 (Support In Progress): hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for more than 15 min, the few transaction didn't appear in mysoft.
Muhammad Arif
11:52 AM Datanory - SNEKKU Production Ticket(ST) #11586 (Ticket Resolved): hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for more than 15 min, the few transaction didn't appear in mysoft.
hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for ... Muhammad Arif
11:49 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Pending Client Verification): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC,but when we import it shown error
here is the sample, i have modified the file you provided for your reference
you can proceed to import using this file
Muhammad Arif
11:46 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Support In Progress): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC,but when we import it shown error
Muhammad Arif
11:24 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Pending Client Feedback): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC,but when we import it shown error
Hi @~Daphne Lee , can you share with us the file? Muhammad Arif
11:24 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Support In Progress): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC,but when we import it shown error
Muhammad Arif
11:23 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Ticket Resolved): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC,but when we import it shown error
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but can tick customer JNM at here
Muhammad Arif
11:32 AM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Ticket Resolved): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
Muhammad Arif
11:28 AM Datanory - DAILYFRESH Production Ticket(ST) #11566: Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
Hi @~Nana Azira , any update for this one? Muhammad Arif
11:30 AM Production Ticket(ST) #11573: Doc No For Collection Receipt On Mobile Show Undefined
in testing phase (Trial) Muhammad Arif
11:29 AM Datanory - GOLDCREST Production Ticket(ST) #11571 (Ticket Resolved): Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
Muhammad Arif
11:25 AM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
Hi @Mcc Jann, i have discussed with Daphne, she agreed to wait for the new release on next monday Muhammad Arif
11:16 AM Datanory - GOLDCREST Production Ticket(ST) #11548 (Ticket Resolved): GOLDCREST - different customers have the same collection number
Muhammad Arif
11:16 AM Datanory - GOLDCREST Production Ticket(ST) #11548 (Pending Client Verification): GOLDCREST - different customers have the same collection number
Muhammad Arif
10:39 AM Production Ticket(ST) #10722 (Ticket Resolved): Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
deployed on 18 April 2024 Muhammad Arif
10:33 AM Production Ticket(ST) #10747 (Ticket Resolved): Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
Muhammad Arif
10:33 AM Datanory - SNEKKU Production Ticket(ST) #11509: SNEKKU - no need check in / out for sales order and collection
same ticket #10747 ( will close ticket 10747)
will start development after suntory code merge
Muhammad Arif
10:23 AM Datanory - DAILYFRESH Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
not found where user reported about upload issue.
I found user reported about download issue (customer not found) - ...
Muhammad Arif
10:17 AM Datanory - DAILYFRESH Production Ticket(ST) #11574 (Pending Client Verification): DAILYFRESH - kedai cash bile buat bil jadi credit
Hi @~Gabriel , as checked, we find out that the sales type for the mentioned user has been change from cash to credit... Muhammad Arif
10:16 AM Datanory - DAILYFRESH Production Ticket(ST) #11574 (Support In Progress): DAILYFRESH - kedai cash bile buat bil jadi credit
Muhammad Arif

29/04/2024

12:55 PM Production Ticket(ST) #11573: Doc No For Collection Receipt On Mobile Show Undefined
- Handover to Arif
- Go outstation
Rashdan Hussin
12:53 PM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- Handover to Arif
- Go outstation
- Please check update in clickup ticket
Rashdan Hussin
12:46 PM Datanory - SNEKKU Production Ticket(ST) #11576 (Ticket Resolved): SNEKKU - CN/23/006784 is not capture in system
- @Azhar MCC hi, can help to check for customer 1R405, has one CN/23/006784 is not capture in system. And why this ha... Rashdan Hussin
12:44 PM Datanory - DAILYFRESH Production Ticket(ST) #11558 (Ticket Resolved): Daily fresh- Credit term still got rounding..
Muhammad Arif
12:41 PM Datanory - NIBOU Production Ticket(ST) #11559 (Ticket Resolved): Nibou- assalamualaikum,boleh tlg update or troubleshoot sistem sbb harini ada 2 outlet saya tak boleh attach gambar dlm photo taking part. mydin senawang dan econsave forest height
Muhammad Arif
12:39 PM Datanory - DAILYFRESH Production Ticket(ST) #11566: Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
Require Arif to double check with customer Muhammad Arif
09:47 AM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Pending Client Feedback): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
Rashdan Hussin
09:46 AM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Support In Progress): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
Rashdan Hussin
12:36 PM Datanory - GOLDCREST Production Ticket(ST) #11548: GOLDCREST - different customers have the same collection number
escalate to Arif after SLA breach
Arif change due date to
Muhammad Arif
12:35 PM Datanory - DAILYFRESH Production Ticket(ST) #11574: DAILYFRESH - kedai cash bile buat bil jadi credit
escalate to Arif: Rashdan go to Penang Muhammad Arif
10:00 AM Datanory - GOLDCREST Production Ticket(ST) #11441 (Ticket Resolved): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
Rashdan Hussin
09:59 AM Datanory - GOLDCREST Production Ticket(ST) #11514 (Ticket Resolved): GOLDCREST - unit price rm20, when confirm jump to rm1000
Rashdan Hussin

27/04/2024

11:24 PM Datanory - DAILYFRESH Production Ticket(ST) #11574 (Ticket Resolved): DAILYFRESH - kedai cash bile buat bil jadi credit
Ini kedai cash bile buat bil jadi credit Png04 tlg tukar pada cash
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Rashdan Hussin
02:43 PM Production Ticket(ST) #11573 (Escalated to Level 3): Doc No For Collection Receipt On Mobile Show Undefined
Rashdan Hussin
02:33 PM Production Ticket(ST) #11573 (Support In Progress): Doc No For Collection Receipt On Mobile Show Undefined
Rashdan Hussin
02:32 PM Production Ticket(ST) #11573 (Ticket Resolved): Doc No For Collection Receipt On Mobile Show Undefined
There is issue in display of Doc No in the mobile app when sharing receipt for collection. Here's what's happening:
...
Rashdan Hussin
02:10 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Ticket Resolved): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
Rashdan Hussin
02:09 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Pending Client Verification): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
Rashdan Hussin
12:16 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Ticket Resolved): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
Rashdan Hussin
09:08 AM Datanory - SNEKKU Production Ticket(ST) #11510 (Pending Client Verification): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
Rashdan Hussin
11:15 AM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- although cancelled status is updated, but the cancelled status is not update in mobile at the moment, as the invoic... Rashdan Hussin
10:53 AM Datanory - GOLDCREST Production Ticket(ST) #11441 (Pending Client Verification): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
Currently mobile does not check the approval status so if its cancelled it will still show. Shu ern planning to chang... Rashdan Hussin
09:48 AM Datanory - DAILYFRESH Production Ticket(ST) #11572 (Ticket Resolved): DAILYFRESH - JHB06 cannot log in
Rashdan Hussin
09:39 AM Datanory - DAILYFRESH Production Ticket(ST) #11572 (Support In Progress): DAILYFRESH - JHB06 cannot log in
As checked, there is no issue
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Rashdan Hussin
09:38 AM Datanory - DAILYFRESH Production Ticket(ST) #11572 (Ticket Resolved): DAILYFRESH - JHB06 cannot log in
- Assalamualaikum kenapa X boleh login
- Morning.. JHB06 cannot log in...pls help ya.
!c1c3c6cb-c9c5-48e2-8687-653c...
Rashdan Hussin
09:33 AM Datanory - DAILYFRESH Production Ticket(ST) #11568 (Pending Client Feedback): DAILYFRESH - Unable to upload
Rashdan Hussin
09:24 AM Datanory - DAILYFRESH Production Ticket(ST) #11568 (Support In Progress): DAILYFRESH - Unable to upload
Rashdan Hussin
09:23 AM Datanory - DAILYFRESH Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
- User said cannot upload.
- User cannot upload. Error popup
!Screenshot%202024-04-27%20092055.png!
Rashdan Hussin

26/04/2024

08:25 PM Datanory - SNEKKU Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module
Rashdan Hussin
08:25 PM Datanory - SNEKKU Production Ticket(ST) #11531 (Pending Client Verification): SNEKKU - remove this as here is approval module
Due to issue where web running no override mobile running no, SO in screenshot was manually patched with status appro... Rashdan Hussin
05:34 PM Datanory - GOLDCREST Production Ticket(ST) #11571 (Pending Client Verification): Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?

select * into dms_ecosystem_backup_Table..txn_invoice_history_header_20240426 from txn_invoice_history_header w...
Muhammad Arif
05:28 PM Datanory - GOLDCREST Production Ticket(ST) #11571 (Support In Progress): Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
Muhammad Arif
05:13 PM Datanory - GOLDCREST Production Ticket(ST) #11571 (Ticket Resolved): Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
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!dbabc73e-ffc0-4338-973f-eb4c...
Muhammad Arif
04:41 PM Datanory - NIBOU Production Ticket(ST) #11559 (Pending Client Verification): Nibou- assalamualaikum,boleh tlg update or troubleshoot sistem sbb harini ada 2 outlet saya tak boleh attach gambar dlm photo taking part. mydin senawang dan econsave forest height
Have follow with customer again Muhammed Azhar Mohamed Maideen
04:39 PM Datanory - NIBOU Production Ticket(ST) #11559 (Support In Progress): Nibou- assalamualaikum,boleh tlg update or troubleshoot sistem sbb harini ada 2 outlet saya tak boleh attach gambar dlm photo taking part. mydin senawang dan econsave forest height
Muhammed Azhar Mohamed Maideen
04:38 PM Datanory - DAILYFRESH Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
requested PNG04 user to upload database for further checking Muhammed Azhar Mohamed Maideen
03:56 PM Datanory - DAILYFRESH Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
Already request user to upload database for further checking Muhammed Azhar Mohamed Maideen
03:49 PM Datanory - DAILYFRESH Production Ticket(ST) #11568 (Ticket Resolved): DAILYFRESH - Unable to upload
Muhammed Azhar Mohamed Maideen
04:36 PM Datanory - GOLDCREST Production Ticket(ST) #11548: GOLDCREST - different customers have the same collection number
Handover to rashdan for further checking Muhammed Azhar Mohamed Maideen
04:32 PM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
have to do simulation on this Muhammed Azhar Mohamed Maideen
03:51 PM Datanory - GOLDCREST Production Ticket(ST) #11514 (Pending Client Verification): GOLDCREST - unit price rm20, when confirm jump to rm1000
Rashdan Hussin
03:05 PM Datanory - DAILYFRESH Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
We would not able to change from Goggle drive to play store. This will only able to be competed on 1 May conversion. ... Muhammed Azhar Mohamed Maideen
09:23 AM Datanory - DAILYFRESH Production Ticket(ST) #11558 (Pending Client Verification): Daily fresh- Credit term still got rounding..
Muhammed Azhar Mohamed Maideen
09:21 AM Datanory - DAILYFRESH Production Ticket(ST) #11558 (Support In Progress): Daily fresh- Credit term still got rounding..
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Muhammed Azhar Mohamed Maideen
02:54 PM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Pending Client Verification): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
Muhammed Azhar Mohamed Maideen
02:51 PM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Support In Progress): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
Muhammed Azhar Mohamed Maideen
02:51 PM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Ticket Resolved): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
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Png 3 ke png 4
Yes..please ya urgent. Cause our...
Muhammed Azhar Mohamed Maideen
02:49 PM Production Ticket(ST) #11252 (Ticket Resolved): Issue with Postcode Data Type in Add New Customer Feature
Rashdan Hussin
02:48 PM Production Ticket(ST) #11252 (Pending Client Verification): Issue with Postcode Data Type in Add New Customer Feature
Rashdan Hussin
02:33 PM Datanory - OROMEO Production Ticket(ST) #11511 (Ticket Resolved): OROMEO - May Route Plan Import
Rashdan Hussin
12:26 PM Datanory - SNEKKU Production Ticket(ST) #11565 (Ticket Resolved): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist
Muhammed Azhar Mohamed Maideen
11:50 AM Datanory - SNEKKU Production Ticket(ST) #11565 (Pending Client Verification): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist
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this ticket has to learn how the import plan Route i...
Muhammed Azhar Mohamed Maideen
11:47 AM Datanory - SNEKKU Production Ticket(ST) #11565 (Support In Progress): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist
Muhammed Azhar Mohamed Maideen
11:47 AM Datanory - SNEKKU Production Ticket(ST) #11565 (Ticket Resolved): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist
Muhammed Azhar Mohamed Maideen
12:26 PM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
select *
--i.invoice_id
-- , i.customer_id
-- , i.currency_value, i.invoice_balance, 'Active' as status
-- , c.cu...
Muhammed Azhar Mohamed Maideen
09:46 AM Datanory - SNEKKU Production Ticket(ST) #11561 (Ticket Resolved): Snekku hi @Azhar13 why user can deduct which invoice paid previous?
Muhammed Azhar Mohamed Maideen
09:28 AM Datanory - SNEKKU Production Ticket(ST) #11556 (Ticket Resolved): Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
Muhammed Azhar Mohamed Maideen
09:00 AM Datanory - SNEKKU Production Ticket(ST) #11560 (Ticket Resolved): Snekku- hi @Azhar13 user MC unable upload, please assist
Muhammed Azhar Mohamed Maideen
08:54 AM Datanory - SNEKKU Production Ticket(ST) #11560 (Support In Progress): Snekku- hi @Azhar13 user MC unable upload, please assist
Muhammed Azhar Mohamed Maideen

25/04/2024

07:05 PM Datanory - SNEKKU Production Ticket(ST) #11556: Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
http://124.217.245.100:90/redmine/issues/11560
Same issue as above ticket
Muhammed Azhar Mohamed Maideen
06:04 PM Datanory - SNEKKU Production Ticket(ST) #11556: Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
same scenario happen for MC and MC1
Hi @~Leewei, as per our called, currently we are waiting Google Play to appr...
Muhammed Azhar Mohamed Maideen
10:52 AM Datanory - SNEKKU Production Ticket(ST) #11556: Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
As Discuss withe shu ern this could be the data issue
the permanent fixes will be release this afternoon
Muhammed Azhar Mohamed Maideen
10:50 AM Datanory - SNEKKU Production Ticket(ST) #11556 (Support In Progress): Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
Muhammed Azhar Mohamed Maideen
10:49 AM Datanory - SNEKKU Production Ticket(ST) #11556 (Ticket Resolved): Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
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!WhatsApp%20Image%202024-04-25%20at%2008.40.16_32f2aa5a...
Muhammed Azhar Mohamed Maideen
07:04 PM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
As I checked with shan you His side is ook the mobile side there are some fixed as mean made
Mean while I have been ...
Muhammed Azhar Mohamed Maideen
06:59 PM Datanory - SNEKKU Production Ticket(ST) #11560: Snekku- hi @Azhar13 user MC unable upload, please assist
As i tested from my side there still show an error already informed to technical team on this Muhammed Azhar Mohamed Maideen
02:33 PM Datanory - SNEKKU Production Ticket(ST) #11560 (Ticket Resolved): Snekku- hi @Azhar13 user MC unable upload, please assist
!WhatsApp%20Image%202024-04-25%20at%2014.23.32_f1bacaab.jpg!
Muhammed Azhar Mohamed Maideen
06:42 PM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
As I tested the value in the print preview as same as in the summary report with different collection number and diff... Muhammed Azhar Mohamed Maideen
04:39 PM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011

!Screenshot_2024-04-25-16-34-57-53_a857bd078bbed84298d0f85f61ca80ab.jpg!
!Screenshot_2024-04-25-16-34-57-53_a857b...
Muhammed Azhar Mohamed Maideen
04:15 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Support In Progress): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
Muhammed Azhar Mohamed Maideen
06:11 PM Datanory - GOLDCREST Production Ticket(ST) #11548: GOLDCREST - different customers have the same collection number
select at_type, * from txn_mobile_collection_header_at where col_id = '4afe9c32-5ca1-4490-b402-cfa943ec750c' order by... Muhammed Azhar Mohamed Maideen
06:06 PM Datanory - DAILYFRESH Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
Already informed shu ern on this matter. already fixed but have not deploy the new version yet. Once it is releasad h... Muhammed Azhar Mohamed Maideen
02:05 PM Datanory - DAILYFRESH Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
As I check with shu ern, this issue is fixing right now the nwe version will be release soon
Muhammed Azhar Mohamed Maideen
01:43 PM Datanory - DAILYFRESH Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
!WhatsApp%20Image%202024-04-25%20at%2013.43.30_9b7ff510.jpg!
As I simulate from our side the rounding is still there...
Muhammed Azhar Mohamed Maideen
01:41 PM Datanory - DAILYFRESH Production Ticket(ST) #11558 (Ticket Resolved): Daily fresh- Credit term still got rounding..
!WhatsApp%20Image%202024-04-25%20at%2009.16.05_9f88c779.jpg!
!WhatsApp%20Image%202024-04-25%20at%2009.16.33_4ddcdd64...
Muhammed Azhar Mohamed Maideen
06:02 PM Datanory - GOLDCREST Production Ticket(ST) #11539 (Escalated to Level 3): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
https://app.clickup.com/t/86ep7cu5b
Muhammed Azhar Mohamed Maideen
04:37 PM Datanory - GOLDCREST Production Ticket(ST) #11539 (Support In Progress): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
Hi Azhar, as checked, the issue happened at mobile backend code.
For this case, you need to escalate to Shu Ern, ...
Muhammad Arif
05:59 PM Datanory - SNEKKU Production Ticket(ST) #11561 (Pending Client Verification): Snekku hi @Azhar13 why user can deduct which invoice paid previous?
Muhammed Azhar Mohamed Maideen
05:57 PM Datanory - SNEKKU Production Ticket(ST) #11561 (Support In Progress): Snekku hi @Azhar13 why user can deduct which invoice paid previous?
Muhammed Azhar Mohamed Maideen
02:36 PM Datanory - SNEKKU Production Ticket(ST) #11561 (Ticket Resolved): Snekku hi @Azhar13 why user can deduct which invoice paid previous?
!WhatsApp%20Image%202024-04-25%20at%2010.49.41_69891881.jpg!
Muhammed Azhar Mohamed Maideen
02:30 PM Datanory - NIBOU Production Ticket(ST) #11559 (Ticket Resolved): Nibou- assalamualaikum,boleh tlg update or troubleshoot sistem sbb harini ada 2 outlet saya tak boleh attach gambar dlm photo taking part. mydin senawang dan econsave forest height
!WhatsApp%20Image%202024-04-25%20at%2014.32.14_a633a188.jpg!
assalamualaikum,boleh tlg update or troubleshoot sistem...
Muhammed Azhar Mohamed Maideen
09:03 AM Datanory - DAILYFRESH Production Ticket(ST) #11551 (Ticket Resolved): DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name
Muhammed Azhar Mohamed Maideen

24/04/2024

06:57 PM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
escalate to azhar
end shift
need to test
Rashdan Hussin
06:55 PM Datanory - GOLDCREST Production Ticket(ST) #11548 (Support In Progress): GOLDCREST - different customers have the same collection number
select * from member where member_cd = 'mcj'
select * from customer where customer_code = '302p/247'
select * from ...
Rashdan Hussin
11:16 AM Datanory - GOLDCREST Production Ticket(ST) #11548 (Ticket Resolved): GOLDCREST - different customers have the same collection number
can help to check why different customers have the same collection number?
!a41ec6f7-8143-4133-be05-a5fd70a0e631.jpg!
Rashdan Hussin
06:54 PM Datanory - DAILYFRESH Production Ticket(ST) #11551 (Support In Progress): DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name
Muhammed Azhar Mohamed Maideen
05:29 PM Datanory - DAILYFRESH Production Ticket(ST) #11551 (Ticket Resolved): DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name
Hi Technical Team. Just want to clarify. If I already INACTIVE customer status, but at the route plan still have the ... Rashdan Hussin
06:07 PM Datanory - SNEKKU Production Ticket(ST) #11495 (Ticket Resolved): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
Muhammed Azhar Mohamed Maideen
04:10 PM Datanory - OROMEO Production Ticket(ST) #11511 (Pending Client Verification): OROMEO - May Route Plan Import
select * from di_RoutePlan_import where org_id = 'oromeo' and process_id = '501c9dc7-4f57-48b9-8ef3-9784a234582d' and... Rashdan Hussin
11:18 AM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
The deployment expected today Muhammed Azhar Mohamed Maideen
11:17 AM Datanory - SNEKKU Production Ticket(ST) #11527 (Ticket Resolved): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
Rashdan Already tested and it is verified, The issue of Collection number not in sequence has been fixed. You may ask... Muhammed Azhar Mohamed Maideen
11:13 AM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
Hi arif .
Recently goldcrest raised issue that For the user WWQ and WWX the stock balance are different
Need your ...
Muhammed Azhar Mohamed Maideen
10:51 AM Datanory - GOLDCREST Production Ticket(ST) #11503 (Ticket Resolved): GOLDCREST - the collections not in sequence no
Rashdan Hussin
10:50 AM Datanory - SNEKKU Production Ticket(ST) #11502 (Ticket Resolved): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
Rashdan Hussin
10:43 AM Datanory - SNEKKU Production Ticket(ST) #11474 (Ticket Resolved): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
Rashdan Hussin
09:45 AM Production Ticket(ST) #10735 (Ticket Resolved): Snekku - Turn off warehouse function in sales order
Cancel CR Muhammad Arif
09:37 AM Production Ticket(ST) #10742 (Ticket Resolved): Snekku - Freeze the SKU description when in so,return and stock count etc
Muhammad Arif
09:35 AM Production Ticket(ST) #10737 (Ticket Resolved): Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
Muhammad Arif

23/04/2024

08:32 PM Production Ticket(ST) #10721 (Ticket Resolved): SNEKKU - Enhance sales order not allow zero amount
deployed to production Muhammad Arif
08:31 PM Production Ticket(ST) #10722: Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
pending release Muhammad Arif
08:29 PM Production Ticket(ST) #10723 (Ticket Resolved): SNEKKU - Web portal quantity and price text box to not allow scroll
deployed to production Muhammad Arif
08:26 PM Production Ticket(ST) #10724 (Ticket Resolved): Snekku - Setting to turn off uom2 and uom3 in web portal
Muhammad Arif
08:25 PM Production Ticket(ST) #10735: Snekku - Turn off warehouse function in sales order
based on CR list: there is no changes required.
We will double confirm with Jann
Muhammad Arif
08:23 PM Production Ticket(ST) #10737: Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
in testing phase Muhammad Arif
08:22 PM Production Ticket(ST) #10742: Snekku - Freeze the SKU description when in so,return and stock count etc
status : in trial Muhammad Arif
08:20 PM Production Ticket(ST) #10738 (Ticket Resolved): Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
Muhammad Arif
06:41 PM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
select * from di_mobile_txn_eod where member_id= 'c534a1625a6b4966959975a68ea91513' order by eod_date desc
select ...
Muhammed Azhar Mohamed Maideen
05:32 PM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
!WhatsApp%20Image%202024-04-23%20at%2016.23.01_0cfaa806.jpg!
!WhatsApp%20Image%202024-04-23%20at%2016.22.17_b4ef3512...
Muhammed Azhar Mohamed Maideen
03:55 PM Datanory - GOLDCREST Production Ticket(ST) #11539 (Ticket Resolved): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
Hi pls check, WWQ 19/04/24 stock bal. 27/7
20/04-21/04/24 no work
22/04/24 open 27/1, how can different?
20/4 and ...
Rashdan Hussin
04:36 PM Datanory - SNEKKU Production Ticket(ST) #11474 (Pending Client Feedback): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
@~Leewei Attached is photo listing which not yet upload by MS6. Can you verify the photo belong to which customer. We... Rashdan Hussin
02:09 PM Datanory - SNEKKU Production Ticket(ST) #11525 (Ticket Resolved): snekku - Hi @Azhar13 why this web got photo, but apps empty ya
Muhammed Azhar Mohamed Maideen
12:20 PM Datanory - SNEKKU Production Ticket(ST) #11525 (Pending Client Verification): snekku - Hi @Azhar13 why this web got photo, but apps empty ya
!WhatsApp%20Image%202024-04-23%20at%2012.18.29_4174c90d.jpg!
Muhammed Azhar Mohamed Maideen
12:17 PM Datanory - SNEKKU Production Ticket(ST) #11525 (Support In Progress): snekku - Hi @Azhar13 why this web got photo, but apps empty ya
Muhammed Azhar Mohamed Maideen
10:33 AM Datanory - SNEKKU Production Ticket(ST) #11525: snekku - Hi @Azhar13 why this web got photo, but apps empty ya
--select * into DMS_EcoSystem_backup_table.dbo.Txn_new_customer_attachment_23042024
--from DMS_EcoSystem.dbo.Txn_new...
Muhammed Azhar Mohamed Maideen
09:34 AM Datanory - SNEKKU Production Ticket(ST) #11525: snekku - Hi @Azhar13 why this web got photo, but apps empty ya
Have to move the photo that is stucked in the txn_newcustomer attachment--> customer_attachment Muhammed Azhar Mohamed Maideen
10:26 AM Datanory - SNEKKU Production Ticket(ST) #11531 (Escalated to Level 3): SNEKKU - remove this as here is approval module
Rashdan Hussin
09:38 AM Datanory - SNEKKU Production Ticket(ST) #11531 (Support In Progress): SNEKKU - remove this as here is approval module
Rashdan Hussin
10:25 AM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
As I Checked with tech team this issue will be solved by tomorrow
Have to follow up tomorrow(24/04/2024) again wit...
Muhammed Azhar Mohamed Maideen
09:23 AM Datanory - GOLDCREST Production Ticket(ST) #11503 (Pending Client Verification): GOLDCREST - the collections not in sequence no
Rashdan Hussin
09:21 AM Datanory - SNEKKU Production Ticket(ST) #11502 (Pending Client Verification): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
Rashdan Hussin
09:14 AM Datanory - SNEKKU Production Ticket(ST) #11527 (Pending Client Verification): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
Muhammed Azhar Mohamed Maideen
08:58 AM Datanory - SNEKKU Production Ticket(ST) #11527 (Support In Progress): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
Muhammed Azhar Mohamed Maideen
08:30 AM Datanory - SNEKKU Production Ticket(ST) #11508 (Ticket Resolved): SNEKKU - call report about which customer not yet get location
--missing latitude / longitude
select b.customer_code,b.customer_name, a.latitude,a.longitude from mst_customer_cont...
Rashdan Hussin

22/04/2024

07:21 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Escalated to Level 3): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
Rashdan Hussin
07:03 PM Datanory - OROMEO Production Ticket(ST) #11511 (Support In Progress): OROMEO - May Route Plan Import
Rashdan Hussin
03:14 PM Datanory - OROMEO Production Ticket(ST) #11511 (Pending Client Feedback): OROMEO - May Route Plan Import
Dear Carmen,
I’ve received your route plan import for May. However, there’s 379 customers don’t have salesman code...
Rashdan Hussin
03:03 PM Datanory - OROMEO Production Ticket(ST) #11511 (Support In Progress): OROMEO - May Route Plan Import
Rashdan Hussin
10:01 AM Datanory - OROMEO Production Ticket(ST) #11511 (Ticket Resolved): OROMEO - May Route Plan Import
Hi Kamal,
Sorry for late reply.
Seek for your assistant to import May route into Datanory (refer to the attache...
Rashdan Hussin
07:01 PM Datanory - SNEKKU Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module
hi @Azhar MCC please remove this as here is approval module ya
!ad692a22-80fd-448b-b1bb-5de7f4b17c96.jpg!
- Remov...
Rashdan Hussin
06:54 PM Datanory - GRADINO Production Ticket(ST) #11473 (Ticket Resolved): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment
Rashdan Hussin
06:42 PM Datanory - SNEKKU Production Ticket(ST) #11525: snekku - Hi @Azhar13 why this web got photo, but apps empty ya
SELECT *
FROM Txn_new_customer_attachment
WHERE filename NOT IN (SELECT filename FROM customer_attachment where org...
Muhammed Azhar Mohamed Maideen
03:37 PM Datanory - SNEKKU Production Ticket(ST) #11525: snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- Simulation has to be done in trail environment
--> upload photo ( without onbehalf)
-- perform onbehalf and u...
Muhammed Azhar Mohamed Maideen
12:45 PM Datanory - SNEKKU Production Ticket(ST) #11525 (Ticket Resolved): snekku - Hi @Azhar13 why this web got photo, but apps empty ya
!WhatsApp%20Image%202024-04-18%20at%2019.48.13_98d75918.jpg!
Muhammed Azhar Mohamed Maideen
05:19 PM Datanory - GOLDCREST Production Ticket(ST) #11514 (Escalated to Level 3): GOLDCREST - unit price rm20, when confirm jump to rm1000
Rashdan Hussin
04:49 PM Datanory - GOLDCREST Production Ticket(ST) #11514 (Support In Progress): GOLDCREST - unit price rm20, when confirm jump to rm1000
Rashdan Hussin
10:12 AM Datanory - GOLDCREST Production Ticket(ST) #11514 (Ticket Resolved): GOLDCREST - unit price rm20, when confirm jump to rm1000
Hi pls check, unit price rm20, when confirm jump to rm1000 ?
!c01c7d02-dc4a-4019-9a90-8c15ea339763.jpg!
!d0c6627b-...
Rashdan Hussin
03:40 PM Datanory - SNEKKU Production Ticket(ST) #11508 (Pending Client Verification): SNEKKU - call report about which customer not yet get location
Rashdan Hussin
03:36 PM Datanory - SNEKKU Production Ticket(ST) #11508 (Support In Progress): SNEKKU - call report about which customer not yet get location
Rashdan Hussin
03:15 PM Datanory - SNEKKU Production Ticket(ST) #11495 (Pending Client Verification): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
Muhammed Azhar Mohamed Maideen
03:07 PM Datanory - SNEKKU Production Ticket(ST) #11509: SNEKKU - no need check in / out for sales order and collection
Client CR Rashdan Hussin
02:45 PM Datanory - SNEKKU Production Ticket(ST) #11527: S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
select * from txn_mobile_collection_header where col_no like '%CCMN5000012%'-- THER IS NO COLLECTION IN THE PORTAL
s...
Muhammed Azhar Mohamed Maideen
02:45 PM Datanory - SNEKKU Production Ticket(ST) #11527 (Ticket Resolved): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
Muhammed Azhar Mohamed Maideen
02:35 PM Datanory - GOLDCREST Production Ticket(ST) #11256 (Ticket Resolved): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
Muhammed Azhar Mohamed Maideen
02:35 PM Datanory - GOLDCREST Production Ticket(ST) #11256 (Verification In Progress): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
Muhammed Azhar Mohamed Maideen
02:34 PM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
https://app.clickup.com/t/86ep38cym Muhammed Azhar Mohamed Maideen
02:30 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Ticket Resolved): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
Muhammed Azhar Mohamed Maideen
12:40 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Pending Client Verification): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
Muhammed Azhar Mohamed Maideen
12:40 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Verification In Progress): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
Muhammed Azhar Mohamed Maideen
12:27 PM Datanory - GOLDCREST Production Ticket(ST) #11513 (Ticket Resolved): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
Rashdan Hussin
12:27 PM Datanory - GOLDCREST Production Ticket(ST) #11513 (Pending Client Verification): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
select * from customer where customer_code = '302E/009'
select * from member where member_cd = 'wwx'
select * fro...
Rashdan Hussin
12:15 PM Datanory - GOLDCREST Production Ticket(ST) #11513 (Support In Progress): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
Rashdan Hussin
10:10 AM Datanory - GOLDCREST Production Ticket(ST) #11513 (Ticket Resolved): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
302E/009
!0bf31dbd-ab08...
Rashdan Hussin
11:26 AM Datanory - SUNTORY Production Ticket(ST) #11523 (Ticket Resolved): Replicate daily inventory calculate job
Muhammed Assyafiq Bin Ahmad Kamal
11:20 AM Datanory - SUNTORY Production Ticket(ST) #11523 (Support In Progress): Replicate daily inventory calculate job
Muhammed Assyafiq Bin Ahmad Kamal
11:20 AM Datanory - SUNTORY Production Ticket(ST) #11523 (Ticket Resolved): Replicate daily inventory calculate job
Muhammed Assyafiq Bin Ahmad Kamal
10:16 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Ticket Resolved): PrimaAsia- y still I can't open the photos
Muhammad Arif
10:15 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Pending Client Verification): PrimaAsia- y still I can't open the photos
Muhammad Arif
09:05 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Support In Progress): PrimaAsia- y still I can't open the photos
Muhammad Arif

21/04/2024

02:37 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Pending Client Feedback): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
As photo attached, my device can view the amount. Can you please upload database for me do further checking. And plea... Rashdan Hussin
02:36 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Support In Progress): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
Rashdan Hussin
02:36 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Ticket Resolved): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
Previous here got amount and can view oustanding invoice, but now not available?
!d7eb59cc-f756-4c02-b433-457ccb6a53...
Rashdan Hussin
02:19 PM Datanory - SNEKKU Production Ticket(ST) #11497 (Ticket Resolved): SNEKKU - Hi @Azhar13 Why this acc not in list?
Rashdan Hussin
11:49 AM Datanory - SNEKKU Production Ticket(ST) #11509 (Escalated to Level 3): SNEKKU - no need check in / out for sales order and collection
Rashdan Hussin
11:41 AM Datanory - SNEKKU Production Ticket(ST) #11509 (Support In Progress): SNEKKU - no need check in / out for sales order and collection
Rashdan Hussin
11:41 AM Datanory - SNEKKU Production Ticket(ST) #11509 (Ticket Resolved): SNEKKU - no need check in / out for sales order and collection
- Create a new Sales Order and Collection Module to cater the Snekku's MT sales team's activities.
- Basically the M...
Rashdan Hussin
10:45 AM Datanory - SNEKKU Production Ticket(ST) #11410 (Ticket Resolved): Snekku - Done, but help to remove which photo show this can? (no urgent)
Muhammed Azhar Mohamed Maideen
10:43 AM Datanory - SNEKKU Production Ticket(ST) #11464 (Ticket Resolved): SNEKKU - help to call report for which customer not yet upload photo
Muhammed Azhar Mohamed Maideen
10:42 AM Datanory - SNEKKU Production Ticket(ST) #11486 (Ticket Resolved): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
Muhammed Azhar Mohamed Maideen

20/04/2024

02:48 AM Datanory - GRADINO Production Ticket(ST) #11473 (Pending Client Verification): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment
--select * into _product_item_20240421 from product_item
--select * from product_item where org_id = 'gradino' and...
Rashdan Hussin
10:44 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Escalated to Level 3): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
Rashdan Hussin
10:19 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Support In Progress): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
Rashdan Hussin
03:29 PM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
@Azhar MCC morning, when doing the collection, we confirm the collection, and send the copy to customer by WA it is a... Rashdan Hussin
05:39 PM Datanory - NIBOU Production Ticket(ST) #11458 (Ticket Resolved): NIBOU - Photo Disappear in Photo Taking
Rashdan Hussin
05:30 PM Datanory - SNEKKU Production Ticket(ST) #11508 (Ticket Resolved): SNEKKU - call report about which customer not yet get location
hi @Azhar MCC please help to call report about which customer not yet get location, thanks Rashdan Hussin
04:14 PM Datanory - SNEKKU Production Ticket(ST) #11497 (Pending Client Feedback): SNEKKU - Hi @Azhar13 Why this acc not in list?
Hi can you verify whether the customer 3Z002 still not in the list or not. As i can find the customer in the list. Pl... Rashdan Hussin
03:21 PM Datanory - SNEKKU Production Ticket(ST) #11497 (Support In Progress): SNEKKU - Hi @Azhar13 Why this acc not in list?
Rashdan Hussin
02:08 PM Datanory - SNEKKU Production Ticket(ST) #11502 (Escalated to Level 3): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
Rashdan Hussin
02:05 PM Datanory - SNEKKU Production Ticket(ST) #11502 (Support In Progress): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
Rashdan Hussin
02:05 PM Datanory - GOLDCREST Production Ticket(ST) #11503 (Escalated to Level 3): GOLDCREST - the collections not in sequence no
Rashdan Hussin
01:53 PM Datanory - GOLDCREST Production Ticket(ST) #11503 (Support In Progress): GOLDCREST - the collections not in sequence no
Hi, can help to check, why are the collections not in sequence no
!07e0f42f-7fc5-4a80-a63b-d624c7f38c27.jpg!
!a8484...
Rashdan Hussin

19/04/2024

12:28 AM Datanory - GOLDCREST Production Ticket(ST) #11503 (Ticket Resolved): GOLDCREST - the collections not in sequence no
!WhatsApp%20Image%202024-04-19%20at%2018.24.54_f4486471.jpg!
!WhatsApp%20Image%202024-04-19%20at%2018.24.54_7f6669eb...
Muhammed Azhar Mohamed Maideen
12:23 AM Datanory - SNEKKU Production Ticket(ST) #11502 (Ticket Resolved): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
!WhatsApp%20Image%202024-04-19%20at%2017.39.52_02a34d96.jpg!
Muhammed Azhar Mohamed Maideen
12:18 AM Datanory - SNEKKU Production Ticket(ST) #11474: SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
hi @Azhar13 MS6 done upload database
Rashdan this user already uploaded database But have not further check yet du...
Muhammed Azhar Mohamed Maideen
12:12 AM Datanory - SNEKKU Production Ticket(ST) #11495: Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
Handover to rashdan shift changeover Muhammed Azhar Mohamed Maideen
12:09 AM Datanory - SNEKKU Production Ticket(ST) #11486: Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
!WhatsApp%20Image%202024-04-19%20at%2021.43.14_2353ec67.jpg!
Muhammed Azhar Mohamed Maideen
09:53 AM Datanory - SNEKKU Production Ticket(ST) #11486: Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
!WhatsApp%20Image%202024-04-19%20at%2009.54.50_9d67b5b6.jpg!
Muhammed Azhar Mohamed Maideen
12:04 AM Datanory - SNEKKU Production Ticket(ST) #11497: SNEKKU - Hi @Azhar13 Why this acc not in list?
Handover to Rashdan
_ change shift over
Muhammed Azhar Mohamed Maideen
10:28 AM Datanory - SNEKKU Production Ticket(ST) #11497 (Ticket Resolved): SNEKKU - Hi @Azhar13 Why this acc not in list?
!WhatsApp%20Image%202024-04-18%20at%2021.15.16_6b9cb1ac.jpg!
!WhatsApp%20Image%202024-04-18%20at%2021.15.22_ff86900c...
Muhammed Azhar Mohamed Maideen
12:03 AM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
hi arif this is the issue where the collection number is different but the invoice details are same.
As we checked i...
Muhammed Azhar Mohamed Maideen
12:00 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Ticket Resolved): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
Muhammed Azhar Mohamed Maideen
05:42 PM Datanory - GOLDCREST Production Ticket(ST) #11498 (Ticket Resolved): Goldcrest- unable upload
Muhammed Azhar Mohamed Maideen
04:07 PM Datanory - GOLDCREST Production Ticket(ST) #11498: Goldcrest- unable upload
!WhatsApp%20Image%202024-04-19%20at%2015.25.05_f1f9e90d.jpg!
Muhammed Azhar Mohamed Maideen
11:37 AM Datanory - GOLDCREST Production Ticket(ST) #11498 (Pending Client Verification): Goldcrest- unable upload
Muhammed Azhar Mohamed Maideen
11:35 AM Datanory - GOLDCREST Production Ticket(ST) #11498 (Support In Progress): Goldcrest- unable upload
Muhammed Azhar Mohamed Maideen
11:35 AM Datanory - GOLDCREST Production Ticket(ST) #11498 (Ticket Resolved): Goldcrest- unable upload
!WhatsApp%20Image%202024-04-19%20at%2010.44.28_ab9fe9e5.jpg!
Muhammed Azhar Mohamed Maideen
05:34 PM Datanory - DAILYFRESH Production Ticket(ST) #11499 (Ticket Resolved): Daily Fresh- Upload error for sel16
Muhammed Azhar Mohamed Maideen
05:31 PM Datanory - DAILYFRESH Production Ticket(ST) #11499 (Support In Progress): Daily Fresh- Upload error for sel16
Muhammed Azhar Mohamed Maideen
11:41 AM Datanory - DAILYFRESH Production Ticket(ST) #11499 (Ticket Resolved): Daily Fresh- Upload error for sel16
!WhatsApp%20Image%202024-04-19%20at%2007.47.50_ee7a996f.jpg!
Upload error for sel16
Muhammed Azhar Mohamed Maideen
10:31 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Ticket Resolved): snekku - Hi morning, may I know why some of transaction not show cheque date ?
Muhammed Azhar Mohamed Maideen
10:30 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Pending Client Verification): snekku - Hi morning, may I know why some of transaction not show cheque date ?
Muhammed Azhar Mohamed Maideen
09:55 AM Datanory - SNEKKU Production Ticket(ST) #11410 (Pending Client Verification): Snekku - Done, but help to remove which photo show this can? (no urgent)
Muhammed Azhar Mohamed Maideen

18/04/2024

06:00 PM Datanory - SNEKKU Production Ticket(ST) #11495 (Support In Progress): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
hi @~Leewei based on our simulation, we successfully replicated the activity and discovered that the images are visi... Muhammed Azhar Mohamed Maideen
04:22 PM Datanory - SNEKKU Production Ticket(ST) #11495 (Ticket Resolved): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
!WhatsApp%20Image%202024-04-18%20at%2013.03.47_a2b0d37c.jpg!
Muhammed Azhar Mohamed Maideen
04:24 PM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
As we check and stimulate the issue The sales order taking list is still empty
Muhammed Azhar Mohamed Maideen
11:00 AM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
This is under testing phase Muhammed Azhar Mohamed Maideen
03:02 PM Datanory - NIBOU Production Ticket(ST) #11458 (Pending Client Verification): NIBOU - Photo Disappear in Photo Taking
Rashdan Hussin
11:58 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Escalate to 2nd Level Support): PrimaAsia- y still I can't open the photos
Hi Arif,
I find out that the transaction photo report did show any data. I have tried user 3 month data and select...
Muhammed Assyafiq Bin Ahmad Kamal
11:03 AM Datanory - PRIMAASIA Production Ticket(ST) #11380 (Ticket Resolved): Prima Asia- Sql Accounting Running Slow
Muhammad Arif
11:02 AM Datanory - SNEKKU Production Ticket(ST) #11396 (Ticket Resolved): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
Muhammad Arif
10:59 AM Datanory - GOLDCREST Production Ticket(ST) #11477 (Ticket Resolved): Goldcrest- Hi, invoice and collection didn't reflect in autocount
Muhammed Azhar Mohamed Maideen
10:57 AM Datanory - SNEKKU Production Ticket(ST) #11486 (Pending Client Verification): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
-- identify the
select * from customer where org_id = 'snekku' and customer_code = '5j005'
--5054BFE6BB454D439FCA...
Muhammed Azhar Mohamed Maideen
10:56 AM Datanory - SNEKKU Production Ticket(ST) #11486 (Support In Progress): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
Muhammed Azhar Mohamed Maideen
10:55 AM Datanory - SNEKKU Production Ticket(ST) #11486 (Ticket Resolved): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
!WhatsApp%20Image%202024-04-18%20at%2010.04.03_d62afd82.jpg!
Muhammed Azhar Mohamed Maideen
09:52 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Escalated to Level 3): snekku - Hi morning, may I know why some of transaction not show cheque date ?
SELECT *
FROM txn_mobile_collection_header th
INNER JOIN txn_mobile_collection_detail td ON th.col_id = td.col_id
...
Muhammed Azhar Mohamed Maideen
09:46 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Support In Progress): snekku - Hi morning, may I know why some of transaction not show cheque date ?
Muhammed Azhar Mohamed Maideen
09:45 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Ticket Resolved): snekku - Hi morning, may I know why some of transaction not show cheque date ?
!WhatsApp%20Image%202024-04-18%20at%2008.50.51_b9078d7d.jpg!
Muhammed Azhar Mohamed Maideen

17/04/2024

06:42 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Ready for Verification): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
Muhammed Azhar Mohamed Maideen
06:40 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Escalated to Level 3): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
Muhammed Azhar Mohamed Maideen
06:39 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Support In Progress): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
has to perform testing Muhammed Azhar Mohamed Maideen
09:37 AM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
This one has to do testing on this where I have to do testing where I have to fresh download Muhammed Azhar Mohamed Maideen
06:34 PM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Pending Client Feedback): PrimaAsia- y still I can't open the photos
hi @~Kaffar Ashiq , could you kindly let us know which outlet the user uploaded the photo from for the purpose of fur... Muhammed Azhar Mohamed Maideen
05:30 PM Datanory - PRIMAASIA Production Ticket(ST) #11471: PrimaAsia- y still I can't open the photos

select * from txn_mobile_photo_header where created_by like '%feb7cf75658143c19b67bdf0c52803c3%'
--they have bee...
Muhammed Azhar Mohamed Maideen
11:22 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Support In Progress): PrimaAsia- y still I can't open the photos
Muhammed Azhar Mohamed Maideen
09:56 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Pending Client Feedback): PrimaAsia- y still I can't open the photos
exec sp_rpt_transaction_photo_report
@branch=N'DF3EC71F101F4681A5B69F4C3DBDD3C7,1751B31A745D474AADE6A9A390325F36,C5...
Muhammed Azhar Mohamed Maideen
09:54 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Support In Progress): PrimaAsia- y still I can't open the photos
Muhammed Azhar Mohamed Maideen
09:39 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Ticket Resolved): PrimaAsia- y still I can't open the photos
!WhatsApp%20Image%202024-04-17%20at%2009.36.29_079fede6.jpg!
Muhammed Azhar Mohamed Maideen
06:15 PM Datanory - SNEKKU Production Ticket(ST) #11474: SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
the real issue is
he already made txn
in txn consist take photo
-- what have to ask the user
MAy we kno...
Muhammed Azhar Mohamed Maideen
05:31 PM Datanory - SNEKKU Production Ticket(ST) #11474: SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- handover to azhar
- end shift
Rashdan Hussin
10:29 AM Datanory - SNEKKU Production Ticket(ST) #11474 (Support In Progress): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
Rashdan Hussin
10:22 AM Datanory - SNEKKU Production Ticket(ST) #11474 (Ticket Resolved): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
Hi @Rashdan Hussin user MS6 take photo but no upload, now shown none photo need to upload Rashdan Hussin
06:09 PM Datanory - GOLDCREST Production Ticket(ST) #11477 (Pending Client Verification): Goldcrest- Hi, invoice and collection didn't reflect in autocount
Muhammed Azhar Mohamed Maideen
06:07 PM Datanory - GOLDCREST Production Ticket(ST) #11477 (Support In Progress): Goldcrest- Hi, invoice and collection didn't reflect in autocount
Muhammed Azhar Mohamed Maideen
12:01 PM Datanory - GOLDCREST Production Ticket(ST) #11477: Goldcrest- Hi, invoice and collection didn't reflect in autocount
-- identify the
select * from customer where org_id = 'goldcrest' and customer_code = '301r/093'
select * from m...
Muhammed Azhar Mohamed Maideen
11:25 AM Datanory - GOLDCREST Production Ticket(ST) #11477 (Ticket Resolved): Goldcrest- Hi, invoice and collection didn't reflect in autocount
!WhatsApp%20Image%202024-04-17%20at%2010.51.33_ed532dfa.jpg!
Muhammed Azhar Mohamed Maideen
04:32 PM Datanory - SNEKKU Production Ticket(ST) #11476 (Ticket Resolved): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
Muhammed Azhar Mohamed Maideen
11:22 AM Datanory - SNEKKU Production Ticket(ST) #11476 (Pending Client Verification): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
As I checked with shan you the batching process already done the process Muhammed Azhar Mohamed Maideen
10:57 AM Datanory - SNEKKU Production Ticket(ST) #11476: Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
Hi @~Leewei, these 2 collections not in mysoft due to the cheque no. length
CCMS1000002 - Alliance 011721(15/4)
CC...
Muhammed Azhar Mohamed Maideen
10:49 AM Datanory - SNEKKU Production Ticket(ST) #11476 (Support In Progress): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
Muhammed Azhar Mohamed Maideen
10:47 AM Datanory - SNEKKU Production Ticket(ST) #11476 (Ticket Resolved): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
Muhammed Azhar Mohamed Maideen
10:45 AM Datanory - SNEKKU Production Ticket(ST) #11464 (Pending Client Verification): SNEKKU - help to call report for which customer not yet upload photo
SELECT customer_code, customer_name,'Customer that did not upload photos' as Remark
FROM customer
WHERE org_id = ...
Muhammed Azhar Mohamed Maideen
10:42 AM Datanory - SNEKKU Production Ticket(ST) #11464 (Support In Progress): SNEKKU - help to call report for which customer not yet upload photo
Muhammed Azhar Mohamed Maideen
10:19 AM Datanory - SNEKKU Production Ticket(ST) #11460 (Ticket Resolved): Snekku- Hi @Azhar13 How long will disapper if not upload photo?
Rashdan Hussin
10:17 AM Datanory - SNEKKU Production Ticket(ST) #11460 (Support In Progress): Snekku- Hi @Azhar13 How long will disapper if not upload photo?
Rashdan Hussin
10:15 AM Datanory - SNEKKU Production Ticket(ST) #11437 (Ticket Resolved): SNEKKU - Unable scroll up ya
Rashdan Hussin
10:13 AM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
As I check with shan you the work on this task will be started by today and expected to deploy by tomorrow Muhammed Azhar Mohamed Maideen
10:13 AM Datanory - GRADINO Production Ticket(ST) #11473 (Support In Progress): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment
!download1.png!
!download2.png!
!download3.png!
!download4.png!
Rashdan Hussin
10:08 AM Datanory - GRADINO Production Ticket(ST) #11473 (Ticket Resolved): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment
Dear Afiq,
Currently I’m using Gradino Trial Environment for Power BI testing purposes. However, based on image at...
Rashdan Hussin
09:57 AM Datanory - SNEKKU Production Ticket(ST) #11454 (Ticket Resolved): Snekku- Hi @Azhar13 Why different? Should be 32.95
Muhammed Azhar Mohamed Maideen

16/04/2024

04:17 PM Datanory - SNEKKU Production Ticket(ST) #11437 (Pending Client Verification): SNEKKU - Unable scroll up ya
Rashdan Hussin
03:50 PM Datanory - SNEKKU Production Ticket(ST) #11464 (Ticket Resolved): SNEKKU - help to call report for which customer not yet upload photo
hi @Azhar MCC, can help to call report for which customer not yet upload photo? Rashdan Hussin
12:34 PM Datanory - SNEKKU Production Ticket(ST) #11460: Snekku- Hi @Azhar13 How long will disapper if not upload photo?
based on shu ern explanation if user have pending photo URl is will being replaced with www.datanory.com.my 3.2.17 ... Muhammed Azhar Mohamed Maideen
12:32 PM Datanory - SNEKKU Production Ticket(ST) #11460 (Ticket Resolved): Snekku- Hi @Azhar13 How long will disapper if not upload photo?
!WhatsApp%20Image%202024-04-16%20at%2008.18.28_e7d7ceb4.jpg!
Muhammed Azhar Mohamed Maideen
12:30 PM Datanory - SNEKKU Production Ticket(ST) #11410 (Escalate to 2nd Level Support): Snekku - Done, but help to remove which photo show this can? (no urgent)
The batch script is not correct From my side
Has to come with different solution
based on the database
there ar...
Muhammed Azhar Mohamed Maideen
12:27 PM Datanory - SNEKKU Production Ticket(ST) #11410 (Support In Progress): Snekku - Done, but help to remove which photo show this can? (no urgent)
Muhammed Azhar Mohamed Maideen
11:26 AM Datanory - SNEKKU Production Ticket(ST) #11454: Snekku- Hi @Azhar13 Why different? Should be 32.95
!WhatsApp%20Image%202024-04-16%20at%2011.25.06_c683212a.jpg!
Muhammed Azhar Mohamed Maideen
11:25 AM Datanory - SNEKKU Production Ticket(ST) #11454 (Pending Client Verification): Snekku- Hi @Azhar13 Why different? Should be 32.95
select * from txn_credit_note_history_header where credit_note_no ='CN24/002144'
select * from txn_credit_note_histo...
Muhammed Azhar Mohamed Maideen
09:36 AM Datanory - SNEKKU Production Ticket(ST) #11454: Snekku- Hi @Azhar13 Why different? Should be 32.95
Have to do patching on this. change to 32.95 Muhammed Azhar Mohamed Maideen
11:21 AM Datanory - NIBOU Production Ticket(ST) #11458 (Escalated to Level 3): NIBOU - Photo Disappear in Photo Taking
Rashdan Hussin
11:18 AM Datanory - NIBOU Production Ticket(ST) #11458 (Support In Progress): NIBOU - Photo Disappear in Photo Taking
Rashdan Hussin
11:12 AM Datanory - NIBOU Production Ticket(ST) #11458 (Ticket Resolved): NIBOU - Photo Disappear in Photo Taking
- The problem when user try to upload photo in photo taking module, the photo disappear after user take the photo.
-...
Rashdan Hussin

15/04/2024

06:32 PM Datanory - SNEKKU Production Ticket(ST) #11454 (Pending Client Feedback): Snekku- Hi @Azhar13 Why different? Should be 32.95
SELECT
b.customer_code,
b.customer_name,
*
FROM
txn_invoice_history_header a
...
Muhammed Azhar Mohamed Maideen
06:31 PM Datanory - SNEKKU Production Ticket(ST) #11454 (Support In Progress): Snekku- Hi @Azhar13 Why different? Should be 32.95
Muhammed Azhar Mohamed Maideen
06:31 PM Datanory - SNEKKU Production Ticket(ST) #11454 (Ticket Resolved): Snekku- Hi @Azhar13 Why different? Should be 32.95
!WhatsApp%20Image%202024-04-15%20at%2017.20.10_142642d9.jpg!
Muhammed Azhar Mohamed Maideen
04:51 PM Datanory - SNEKKU Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
Muhammed Azhar Mohamed Maideen
03:05 PM Datanory - SNEKKU Production Ticket(ST) #11445: Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
SELECT
b.customer_code,
b.customer_name,
*
FROM
txn_invoice_history_header a
...
Muhammed Azhar Mohamed Maideen
02:56 PM Datanory - SNEKKU Production Ticket(ST) #11445 (Pending Client Verification): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
Muhammed Azhar Mohamed Maideen
11:59 AM Datanory - SNEKKU Production Ticket(ST) #11445 (Escalated to Level 3): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
https://app.clickup.com/t/86ep3twmp Muhammed Azhar Mohamed Maideen
10:20 AM Datanory - SNEKKU Production Ticket(ST) #11445 (Pending Client Feedback): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
hi @~Leewei may we know, salesman use the cn for which invoice? Muhammed Azhar Mohamed Maideen
10:20 AM Datanory - SNEKKU Production Ticket(ST) #11445 (Support In Progress): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
Muhammed Azhar Mohamed Maideen
09:29 AM Datanory - SNEKKU Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
!WhatsApp%20Image%202024-04-15%20at%2008.52.04_2352c60a.jpg!
Muhammed Azhar Mohamed Maideen
02:49 PM Datanory - SNEKKU Production Ticket(ST) #11442 (Ticket Resolved): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
Muhammed Azhar Mohamed Maideen
02:38 PM Datanory - SNEKKU Production Ticket(ST) #11442 (Pending Client Verification): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
Muhammed Azhar Mohamed Maideen
02:37 PM Datanory - SNEKKU Production Ticket(ST) #11442 (Support In Progress): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
Muhammed Azhar Mohamed Maideen
08:08 AM Datanory - SNEKKU Production Ticket(ST) #11442: Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
pass back to Azhar, not enough time to check. please check with Rashdan Muhammad Arif
11:52 AM Datanory - GOLDCREST Production Ticket(ST) #11256: Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
I have been already to transaction have to check tomorrow in the sales order pdf file either it shows created date or... Muhammed Azhar Mohamed Maideen
09:27 AM Datanory - GOLDCREST Production Ticket(ST) #11256 (Ready for Verification): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
This ticket has to perform testing
the scenario is
login --> then has to do sales order as usual( make sure it...
Muhammed Azhar Mohamed Maideen
09:21 AM Datanory - SNEKKU Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?
Muhammed Azhar Mohamed Maideen

12/04/2024

06:51 PM Datanory - SNEKKU Production Ticket(ST) #11438 (Ticket Resolved): SNEKKU - These paid ya, but still in invoice history
Rashdan Hussin
02:37 PM Datanory - SNEKKU Production Ticket(ST) #11438 (Pending Client Verification): SNEKKU - These paid ya, but still in invoice history
Rashdan Hussin
06:44 PM Datanory - SNEKKU Production Ticket(ST) #11377 (Pending Client Verification): Snekku- Hi @Azhar13 why unable on behalf mn2?
Muhammed Azhar Mohamed Maideen
02:41 PM Datanory - SNEKKU Production Ticket(ST) #11377 (Escalated to Level 3): Snekku- Hi @Azhar13 why unable on behalf mn2?
Muhammed Azhar Mohamed Maideen
06:12 PM Datanory - SNEKKU Production Ticket(ST) #11410: Snekku - Done, but help to remove which photo show this can? (no urgent)
This is WIP the batch file already patched Have to run and check again Muhammed Azhar Mohamed Maideen
10:55 AM Datanory - SNEKKU Production Ticket(ST) #11410: Snekku - Done, but help to remove which photo show this can? (no urgent)
Currently Running the script to check either the images found or not Muhammed Azhar Mohamed Maideen
06:09 PM Datanory - SNEKKU Production Ticket(ST) #11442 (Ticket Resolved): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
!WhatsApp%20Image%202024-04-12%20at%2016.19.51_8de1e4e2.jpg!
Muhammed Azhar Mohamed Maideen
05:15 PM Datanory - GOLDCREST Production Ticket(ST) #11441 (Escalated to Level 3): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
BAsed on my checking in the autocount the status is cancelled
select * from iv where Docno= 'IN/KL/2206/015'
I n...
Muhammed Azhar Mohamed Maideen
05:06 PM Datanory - GOLDCREST Production Ticket(ST) #11441 (Support In Progress): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
Muhammed Azhar Mohamed Maideen
05:06 PM Datanory - GOLDCREST Production Ticket(ST) #11441 (Ticket Resolved): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
Muhammed Azhar Mohamed Maideen
02:32 PM Datanory - SNEKKU Production Ticket(ST) #11437 (Escalated to Level 3): SNEKKU - Unable scroll up ya
Ticket in clickup:
Sales Order History: color code & scrolling
Rashdan Hussin

11/04/2024

11:15 AM Datanory - SNEKKU Production Ticket(ST) #11435 (Ticket Resolved): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
Rashdan Hussin

10/04/2024

04:44 PM Datanory - NIBOU Production Ticket(ST) #11383 (Ticket Resolved): NIBOU - when she open the report some photo can't show
Rashdan Hussin
03:40 PM Datanory - SNEKKU Production Ticket(ST) #11438: SNEKKU - These paid ya, but still in invoice history
- User: MN5
- Customer: 5P503
Rashdan Hussin
03:28 PM Datanory - SNEKKU Production Ticket(ST) #11438 (Support In Progress): SNEKKU - These paid ya, but still in invoice history
Rashdan Hussin
03:27 PM Datanory - SNEKKU Production Ticket(ST) #11438 (Ticket Resolved): SNEKKU - These paid ya, but still in invoice history
- There are paid invoices still shown in Invoice History page in mobile
!c356e38e-ec55-4d70-85ee-506d065b8dcf.jpg!
Rashdan Hussin
03:23 PM Datanory - SNEKKU Production Ticket(ST) #11437 (Support In Progress): SNEKKU - Unable scroll up ya
Rashdan Hussin
03:21 PM Datanory - SNEKKU Production Ticket(ST) #11437 (Ticket Resolved): SNEKKU - Unable scroll up ya
- User: MN9
- Customer: 5P009
- User cannot scroll up the Sales Order History page in mobile
Rashdan Hussin
03:17 PM Datanory - SNEKKU Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- Could you please provide an update on whether MC0 is still unable to check in? Rashdan Hussin

09/04/2024

05:04 PM Datanory - SNEKKU Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
Handover to rashdan Muhammed Azhar Mohamed Maideen
05:04 PM Datanory - SNEKKU Production Ticket(ST) #11435 (Pending Client Feedback): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
hi @~Leewei as we check from our side,it appears that we are able to perform both check-ins and check-outs successfu... Muhammed Azhar Mohamed Maideen
05:02 PM Datanory - SNEKKU Production Ticket(ST) #11435 (Support In Progress): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
Muhammed Azhar Mohamed Maideen
05:01 PM Datanory - SNEKKU Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
As we checked from our side we are able to do Check inand check out
Muhammed Azhar Mohamed Maideen
04:46 PM Datanory - SNEKKU Production Ticket(ST) #11435 (Ticket Resolved): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
!WhatsApp%20Image%202024-04-09%20at%2015.54.18_c8c9bfe9.jpg!
Muhammed Azhar Mohamed Maideen
11:30 AM Datanory - DAILYFRESH Production Ticket(ST) #11431 (Ticket Resolved): DAILYFRESH - Upload error for sel16
Rashdan Hussin
08:59 AM Datanory - DAILYFRESH Production Ticket(ST) #11431 (Support In Progress): DAILYFRESH - Upload error for sel16
Rashdan Hussin
08:59 AM Datanory - DAILYFRESH Production Ticket(ST) #11431 (Ticket Resolved): DAILYFRESH - Upload error for sel16
- Uploading error couldn't fully uploaded.. we had try to upload it on yesterday evening and today morning. We also s... Rashdan Hussin
10:23 AM Datanory - SNEKKU Production Ticket(ST) #11396 (Escalated to Level 3): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
Muhammad Arif
10:18 AM Datanory - SNEKKU Production Ticket(ST) #11396 (Support In Progress): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
Muhammad Arif
10:00 AM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Ticket Resolved): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
Muhammed Azhar Mohamed Maideen
09:18 AM Datanory - SNEKKU Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
Muhammed Azhar Mohamed Maideen

08/04/2024

04:58 PM Datanory - SNEKKU Production Ticket(ST) #11377 (Support In Progress): Snekku- Hi @Azhar13 why unable on behalf mn2?
Muhammed Azhar Mohamed Maideen
04:53 PM Datanory - SNEKKU Production Ticket(ST) #11377: Snekku- Hi @Azhar13 why unable on behalf mn2?
Have to Run SQL profiler from our side for further checking
this is the root cause
The reason why the admin-on-...
Muhammed Azhar Mohamed Maideen
12:42 PM Datanory - SNEKKU Production Ticket(ST) #11377: Snekku- Hi @Azhar13 why unable on behalf mn2?
Already simulated from my side it still show the error
Already escaladed to shu ern for further checking the root ca...
Muhammed Azhar Mohamed Maideen
04:51 PM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
Already requested video screening on the issue Since we could not replicate the issue
Muhammed Azhar Mohamed Maideen
04:34 PM Datanory - SNEKKU Production Ticket(ST) #11266 (Ticket Resolved): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
Muhammed Azhar Mohamed Maideen
04:32 PM Datanory - SNEKKU Production Ticket(ST) #11310 (Ticket Resolved): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
similar issue
http://124.217.245.100:90/redmine/issues/11339
Muhammed Azhar Mohamed Maideen
04:30 PM Datanory - SNEKKU Production Ticket(ST) #11339 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
!WhatsApp%20Image%202024-04-08%20at%2016.29.46_ba0366f5.jpg!
!Screenshot_2024-04-08-15-46-57-47_a857bd078bbed84298d0...
Muhammed Azhar Mohamed Maideen
01:38 PM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Pending Client Verification): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
!WhatsApp%20Image%202024-04-08%20at%2010.35.02_9565b6c9.jpg!
Muhammed Azhar Mohamed Maideen
01:35 PM Datanory - NIBOU Production Ticket(ST) #11176 (Ticket Resolved): NIBOU - TFP outlet missing a lot , only have pj outlet
Rashdan Hussin
01:30 PM Datanory - OROMEO Production Ticket(ST) #11399 (Ticket Resolved): OROMEO - Route Plan Import Error
exec sp_DataLoad_di_RoutePlan_import '57c15e2f-0c28-4ddb-a640-e2877973b4a8' , 'oromeo' Rashdan Hussin
01:24 PM Datanory - OROMEO Production Ticket(ST) #11399 (Support In Progress): OROMEO - Route Plan Import Error
Rashdan Hussin
10:15 AM Datanory - OROMEO Production Ticket(ST) #11399 (Ticket Resolved): OROMEO - Route Plan Import Error
Hi Kamal,
Seek for your assistance to import merchandiser Apr route plan to datanory.
I not able to import, sys...
Rashdan Hussin
01:20 PM Datanory - SNEKKU Production Ticket(ST) #11410 (Ticket Resolved): Snekku - Done, but help to remove which photo show this can? (no urgent)
!WhatsApp%20Image%202024-04-06%20at%2019.45.18_4f9acb2b.jpg!
Muhammed Azhar Mohamed Maideen
01:05 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Ticket Resolved): Snekku - Why some user can view the latest memo but some still in old data?
Muhammed Azhar Mohamed Maideen
12:37 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Pending Client Verification): Snekku - Why some user can view the latest memo but some still in old data?
Muhammed Azhar Mohamed Maideen
12:40 PM Datanory - SNEKKU Production Ticket(ST) #11257 (Ticket Resolved): Snekku - Patch all the photo in the web that cacnnot be display
Muhammed Azhar Mohamed Maideen
12:38 PM Datanory - SNEKKU Production Ticket(ST) #11257 (Pending Client Verification): Snekku - Patch all the photo in the web that cacnnot be display
Muhammed Azhar Mohamed Maideen
12:17 PM Datanory - GOLDCREST Production Ticket(ST) #11221 (Ticket Resolved): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
Muhammed Azhar Mohamed Maideen
11:54 AM Datanory - GOLDCREST Production Ticket(ST) #11251 (Ticket Resolved): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
Muhammed Azhar Mohamed Maideen
11:48 AM Datanory - NIBOU Production Ticket(ST) #11383 (Pending Client Feedback): NIBOU - when she open the report some photo can't show
!09e7a7cd-188d-4bd9-92e9-72ca5eceff9d.jpg!
- louise. that photo was corrupted during upload. so the file cannot be r...
Rashdan Hussin
11:46 AM Datanory - NIBOU Production Ticket(ST) #11383 (Support In Progress): NIBOU - when she open the report some photo can't show
Rashdan Hussin
10:11 AM Datanory - OROMEO Production Ticket(ST) #11288 (Ticket Resolved): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
Rashdan Hussin
10:10 AM Datanory - OROMEO Production Ticket(ST) #11288 (Pending Client Verification): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
Rashdan Hussin
09:49 AM Datanory - SNEKKU Production Ticket(ST) #11396 (Ticket Resolved): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
7/4/2024: Hi @~Leewei, Need to 'Delete' invoice with '0.00' web paid amount from the list
7/4/2024: Hi @Arif Ibrahim...
Muhammad Arif
09:11 AM Datanory - SNEKKU Production Ticket(ST) #11312 (Ticket Resolved): Snekku - hi @Azhar13 why customer's photo unable remove ya?
Muhammed Azhar Mohamed Maideen
09:04 AM Datanory - SNEKKU Production Ticket(ST) #11033 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
Muhammed Azhar Mohamed Maideen
09:01 AM Datanory - SNEKKU Production Ticket(ST) #11033 (Verification In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
Muhammed Azhar Mohamed Maideen
09:00 AM Datanory - SNEKKU Production Ticket(ST) #11311 (Ticket Resolved): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
Muhammed Azhar Mohamed Maideen

07/04/2024

07:26 AM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Ticket Resolved): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
Rashdan Hussin

06/04/2024

10:40 AM Datanory - PRIMAASIA Production Ticket(ST) #11380 (Pending Client Verification): Prima Asia- Sql Accounting Running Slow
Muhammad Arif
10:39 AM Datanory - PRIMAASIA Production Ticket(ST) #11380 (Support In Progress): Prima Asia- Sql Accounting Running Slow
Muhammad Arif

05/04/2024

05:34 PM Datanory - SNEKKU Production Ticket(ST) #11266: Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
this escallation is similar as this ticket if this ticket is pass, then this ticket will be resolved since it is simi... Muhammed Azhar Mohamed Maideen
05:32 PM Datanory - SNEKKU Production Ticket(ST) #11033 (Ready for Verification): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
Muhammed Azhar Mohamed Maideen
05:31 PM Datanory - GOLDCREST Production Ticket(ST) #11313 (Ticket Resolved): GOLDCREST - both inv and collection didnt reflect to datanory
Muhammed Azhar Mohamed Maideen
05:18 PM Datanory - PRIMAASIA Production Ticket(ST) #11380: Prima Asia- Sql Accounting Running Slow

Prima Asia raised an escalation regarding slow performance. After conducting my simulation, I checked the task mana...
Muhammed Azhar Mohamed Maideen
02:14 PM Datanory - PRIMAASIA Production Ticket(ST) #11380 (Ticket Resolved): Prima Asia- Sql Accounting Running Slow
Muhammed Azhar Mohamed Maideen
05:03 PM Datanory - SNEKKU Production Ticket(ST) #11276 (Pending Client Verification): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
Muhammed Azhar Mohamed Maideen
11:55 AM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
Already verify with shu ern later we will deploy a hotfix expected to do by today 05042024 Muhammed Azhar Mohamed Maideen
04:49 PM Production Ticket(ST) #11385 (Ticket Resolved): Product Data Import Issues
Problem:
- After importing product data, we've observed that products are missing their price codes.
Cause:
- Up...
Rashdan Hussin
04:40 PM Production Ticket(ST) #11384 (Ticket Resolved): Customer Data Import Issues
The issue happen in two cases:
1. Case 1: Incomplete Data Entry
- We've identified instances where all data im...
Rashdan Hussin
04:31 PM Datanory - SNEKKU Production Ticket(ST) #11312 (Pending Client Verification): Snekku - hi @Azhar13 why customer's photo unable remove ya?
BAes on my checking the photo 301-A603
1)http://mcctestserver.ddns.net:81/DMS_Picture//SNEKKU/MobileUpload/NewCust...
Muhammed Azhar Mohamed Maideen
04:23 PM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
select * from txn_mobile_collection_header where org_id = 'goldcrest'
and created_by = 'dc954dfdc1db4e2aaf9d2759a15...
Muhammed Azhar Mohamed Maideen
04:16 PM Datanory - NIBOU Production Ticket(ST) #11176 (Pending Client Verification): NIBOU - TFP outlet missing a lot , only have pj outlet
New clickup ticket:
https://app.clickup.com/t/86envb0r2
Rashdan Hussin
04:14 PM Datanory - GOLDCREST Production Ticket(ST) #11251: Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
select a.created_date as collection_time, b.created_date as checkin_time, * from txn_mobile_collection_header a
inn...
Muhammed Azhar Mohamed Maideen
03:47 PM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Pending Client Verification): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
Rashdan Hussin
01:19 PM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Escalated to Level 3): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
Rashdan Hussin
01:09 PM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Support In Progress): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
Rashdan Hussin
01:08 PM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Ticket Resolved): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
- in stock request report we can see all the 5 JHR route
- but when supply chain wants to confirm the order, only JH...
Rashdan Hussin
03:41 PM Datanory - NIBOU Production Ticket(ST) #11383 (Ticket Resolved): NIBOU - when she open the report some photo can't show
- can you help me check what's this issue?
- Rashdan, Nibou report this issues when she open the report some photo c...
Rashdan Hussin
03:18 PM Datanory - OROMEO Production Ticket(ST) #11353 (Ticket Resolved): OROMEO - import Oromeo’s SKU Master Data into Datanory.
Rashdan Hussin
03:10 PM Datanory - OROMEO Production Ticket(ST) #11353 (Support In Progress): OROMEO - import Oromeo’s SKU Master Data into Datanory.
Rashdan Hussin
10:32 AM Datanory - SNEKKU Production Ticket(ST) #11311 (Pending Client Verification): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
HI @~Leewei , we already fix this escalation, kindly check and verify and let us know if the problem still persist th... Muhammed Azhar Mohamed Maideen
10:16 AM Production Ticket(ST) #11250 (Ticket Resolved): Add And Update Organization Bug
Muhammed Azhar Mohamed Maideen
10:08 AM Datanory - SNEKKU Production Ticket(ST) #11377 (Pending Client Feedback): Snekku- Hi @Azhar13 why unable on behalf mn2?
as we checked from out side there is no issue> upload as MN5 and perform the on behalf process and able to access fo... Muhammed Azhar Mohamed Maideen
10:07 AM Datanory - SNEKKU Production Ticket(ST) #11377 (Support In Progress): Snekku- Hi @Azhar13 why unable on behalf mn2?
Muhammed Azhar Mohamed Maideen
10:06 AM Datanory - SNEKKU Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?
Muhammed Azhar Mohamed Maideen
09:32 AM Datanory - SNEKKU Production Ticket(ST) #11290 (Ticket Resolved): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
Muhammed Azhar Mohamed Maideen
09:31 AM Datanory - PRIMAASIA Production Ticket(ST) #11365 (Ticket Resolved): To verify product price in the previous transaction (SO,return, collection)
Muhammed Azhar Mohamed Maideen
09:24 AM Datanory - PRIMAASIA Production Ticket(ST) #11365 (Support In Progress): To verify product price in the previous transaction (SO,return, collection)
Muhammed Azhar Mohamed Maideen
09:20 AM Datanory - SNEKKU Production Ticket(ST) #11373 (Ticket Resolved): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
this was assisted by chong yu and the route plan was updated casd closed Muhammed Azhar Mohamed Maideen
08:55 AM Datanory - SNEKKU Production Ticket(ST) #11282 (Ticket Resolved): SNEKKU - this order got photo taking, not web no shown
Rashdan Hussin
08:23 AM Production Ticket(ST) #11032 (Ticket Resolved): SNEKKU - No catalogue can view in memo?
1. This ticket is being closed due to its extended duration at level 3 without resolution.
2. It appears that there...
Rashdan Hussin

04/04/2024

07:59 AM Production Ticket(ST) #11032 (Pending Client Verification): SNEKKU - No catalogue can view in memo?
Rashdan Hussin
05:08 PM Datanory - SNEKKU Production Ticket(ST) #11374 (Ticket Resolved): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
Muhammed Azhar Mohamed Maideen
05:02 PM Datanory - SNEKKU Production Ticket(ST) #11374 (Support In Progress): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
Muhammed Azhar Mohamed Maideen
04:05 PM Datanory - SNEKKU Production Ticket(ST) #11374: Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
https://app.clickup.com/t/86ep1jn7v
Muhammed Azhar Mohamed Maideen
03:59 PM Datanory - SNEKKU Production Ticket(ST) #11374 (Ticket Resolved): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
!WhatsApp%20Image%202024-04-04%20at%2015.58.30_082dd5d3.jpg!
User : Admin
Password : snekku
Organisation: ...
Muhammed Azhar Mohamed Maideen
04:46 PM Datanory - SNEKKU Production Ticket(ST) #11282 (Pending Client Verification): SNEKKU - this order got photo taking, not web no shown
Rashdan Hussin
02:44 PM Datanory - GOLDCREST Production Ticket(ST) #11331 (Ticket Resolved): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
Muhammed Assyafiq Bin Ahmad Kamal
02:42 PM Production Ticket(ST) #11363 (Ticket Resolved): Backup Storage Almost Full
Muhammed Assyafiq Bin Ahmad Kamal
02:37 PM Production Ticket(ST) #11363 (Support In Progress): Backup Storage Almost Full
Muhammed Assyafiq Bin Ahmad Kamal
02:22 PM Datanory - SNEKKU Production Ticket(ST) #11373: snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
delete the route plan data for org_id=snekku and year=2024 and month=4 then reload the data Goy Chong Yu
11:57 AM Datanory - SNEKKU Production Ticket(ST) #11373 (Support In Progress): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
Muhammed Azhar Mohamed Maideen
11:51 AM Datanory - SNEKKU Production Ticket(ST) #11373 (Ticket Resolved): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
Muhammed Azhar Mohamed Maideen

03/04/2024

12:12 AM Datanory - PRIMAASIA Production Ticket(ST) #11365: To verify product price in the previous transaction (SO,return, collection)
need to do before lunch, because this considers as urgent, will affect their operations. Muhammad Arif
03:49 PM Datanory - PRIMAASIA Production Ticket(ST) #11365 (Ticket Resolved): To verify product price in the previous transaction (SO,return, collection)
This task assigned by arif
Hi Azhar, please help Kamal on tomorrow morning (03 April 2024) to check and verify the...
Muhammed Azhar Mohamed Maideen
06:55 PM Datanory - GOLDCREST Production Ticket(ST) #11256: Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
Already checked with shu ern this wil lbe release on 14 april Muhammed Azhar Mohamed Maideen
06:32 PM Datanory - GOLDCREST Production Ticket(ST) #11313 (Pending Client Verification): GOLDCREST - both inv and collection didnt reflect to datanory
Muhammed Azhar Mohamed Maideen
05:12 PM Datanory - GOLDCREST Production Ticket(ST) #11313 (Escalated to Level 3): GOLDCREST - both inv and collection didnt reflect to datanory
Muhammad Arif
06:29 PM Datanory - GOLDCREST Production Ticket(ST) #11221 (Pending Client Verification): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
Muhammed Azhar Mohamed Maideen
03:47 PM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Pending Client Feedback): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
For this ticket, we have requested the user to confirm whether they grant access to media files or not
(mobile-> set...
Muhammed Azhar Mohamed Maideen
03:42 PM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Support In Progress): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
Muhammed Azhar Mohamed Maideen
03:42 PM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Ticket Resolved): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
Muhammed Azhar Mohamed Maideen
03:42 PM Datanory - PRIMAASIA Production Ticket(ST) #11360 (Ticket Resolved): PrimaAsia- @+60 19-406 0922 this order from datanory but why the price is totally different.its that we need to check before approve in datanory or how
Muhammad Arif
03:42 PM Datanory - PRIMAASIA Production Ticket(ST) #11360 (Pending Client Verification): PrimaAsia- @+60 19-406 0922 this order from datanory but why the price is totally different.its that we need to check before approve in datanory or how
Muhammad Arif
03:30 PM Datanory - PRIMAASIA Production Ticket(ST) #11360 (Support In Progress): PrimaAsia- @+60 19-406 0922 this order from datanory but why the price is totally different.its that we need to check before approve in datanory or how
Muhammad Arif
02:55 PM Datanory - PRIMAASIA Production Ticket(ST) #11360 (Ticket Resolved): PrimaAsia- @+60 19-406 0922 this order from datanory but why the price is totally different.its that we need to check before approve in datanory or how
!WhatsApp%20Image%202024-04-03%20at%2014.55.52_e7c912a5.jpg!
Muhammed Azhar Mohamed Maideen
03:40 PM Datanory - GOLDCREST Production Ticket(ST) #11333 (Ticket Resolved): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
Muhammad Arif
12:49 PM Datanory - GOLDCREST Production Ticket(ST) #11333 (Verification In Progress): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
Muhammad Arif
11:55 AM Datanory - GOLDCREST Production Ticket(ST) #11333 (Ready for Verification): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
Muhammad Arif
03:39 PM Production Ticket(ST) #11363 (Ticket Resolved): Backup Storage Almost Full
Hi Afiq,
We need attention to an issue regarding our backup storage. As of my latest review, the backup storage is n...
Rashdan Hussin
03:39 PM Datanory - PRIMAASIA Production Ticket(ST) #11362 (Ticket Resolved): Prima Asia- Team , the location part should be default and not alpro . Please check n revert to us as soon as possible
Muhammed Azhar Mohamed Maideen
03:32 PM Datanory - PRIMAASIA Production Ticket(ST) #11362 (Support In Progress): Prima Asia- Team , the location part should be default and not alpro . Please check n revert to us as soon as possible
Muhammed Azhar Mohamed Maideen
03:32 PM Datanory - PRIMAASIA Production Ticket(ST) #11362 (Ticket Resolved): Prima Asia- Team , the location part should be default and not alpro . Please check n revert to us as soon as possible
!WhatsApp%20Image%202024-04-03%20at%2015.31.01_953e0648.jpg!
Muhammed Azhar Mohamed Maideen
02:49 PM Datanory - SNEKKU Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
301-A603
As I perform testing in testing I have tested two scenario
scenario 1:
checked under customer setup th...
Muhammed Azhar Mohamed Maideen
02:18 PM Datanory - SNEKKU Production Ticket(ST) #11311 (Support In Progress): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
Muhammed Azhar Mohamed Maideen
10:52 AM Datanory - SNEKKU Production Ticket(ST) #11311: Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
As this ticket was tested in the trail the words able to see clearly
this ticket is in pending deployment
Muhammed Azhar Mohamed Maideen
02:14 PM Datanory - SNEKKU Production Ticket(ST) #11312: Snekku - hi @Azhar13 why customer's photo unable remove ya?
As I checked with technical team (Mei Ling)
There is some further enhancement needed for this escalation hence th...
Muhammed Azhar Mohamed Maideen
02:08 PM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
As I checked with shu ern this will be the next release will be on next week Friday Muhammed Azhar Mohamed Maideen
01:27 PM Production Ticket(ST) #11250 (Verification In Progress): Add And Update Organization Bug
Muhammed Azhar Mohamed Maideen
01:27 PM Production Ticket(ST) #11250 (Ready for Verification): Add And Update Organization Bug
Muhammed Azhar Mohamed Maideen
12:58 PM Datanory - SNEKKU Production Ticket(ST) #11266 (Support In Progress): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
Muhammad Arif
11:57 AM Datanory - SNEKKU Production Ticket(ST) #11266 (Escalated to Level 3): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
Muhammad Arif
12:57 PM Datanory - OROMEO Production Ticket(ST) #11353 (Ticket Resolved): OROMEO - import Oromeo’s SKU Master Data into Datanory.
Dear Rashdan,
Please assist to import Oromeo’s SKU Master Data into Datanory.
Please be advised that Oromeo onl...
Rashdan Hussin
12:56 PM Datanory - SNEKKU Production Ticket(ST) #11310 (Support In Progress): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
Muhammad Arif
12:36 PM Datanory - GOLDCREST Production Ticket(ST) #11251 (Pending Client Verification): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
Muhammed Azhar Mohamed Maideen
12:30 PM Datanory - SNEKKU Production Ticket(ST) #11276 (Support In Progress): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
Muhammed Azhar Mohamed Maideen
12:14 PM Datanory - SNEKKU Production Ticket(ST) #11309: Snekku - Why some user can view the latest memo but some still in old data?
this ticket has to close
After we perform testing.It has to release
Muhammed Azhar Mohamed Maideen
12:10 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Support In Progress): Snekku - Why some user can view the latest memo but some still in old data?
Muhammed Azhar Mohamed Maideen
12:06 PM Datanory - OROMEO Production Ticket(ST) #11288 (Support In Progress): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
Rashdan Hussin
12:05 PM Datanory - OROMEO Production Ticket(ST) #11288 (Pending Client Feedback): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
Rashdan Hussin
11:42 AM Datanory - SNEKKU Production Ticket(ST) #11339: Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
download 20 times Muhammed Azhar Mohamed Maideen
11:36 AM Datanory - SNEKKU Production Ticket(ST) #11339 (Support In Progress): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
Muhammed Azhar Mohamed Maideen
09:14 AM Datanory - SNEKKU Production Ticket(ST) #11339 (Escalated to Level 3): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
Muhammed Azhar Mohamed Maideen

02/04/2024

06:20 PM Datanory - SNEKKU Production Ticket(ST) #11276 (Escalated to Level 3): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
Muhammed Azhar Mohamed Maideen
01:58 PM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
already tested in in the test server the discount able to show the after discount price Muhammed Azhar Mohamed Maideen
12:00 PM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
I have to test in the Test server on this
this tomorrow will releaese
Muhammed Azhar Mohamed Maideen
10:57 AM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
have to follow up with shu ern on this Muhammed Azhar Mohamed Maideen
03:55 PM Datanory - SNEKKU Production Ticket(ST) #11282: SNEKKU - this order got photo taking, not web no shown
the photo already abel to see but if more than one photo is uploaded it shows inly one .
already asked shu ern to fix
Muhammed Azhar Mohamed Maideen
11:39 AM Datanory - SNEKKU Production Ticket(ST) #11282: SNEKKU - this order got photo taking, not web no shown
Follow up shu ern
have to do for all org_ID
Muhammed Azhar Mohamed Maideen
02:01 PM Datanory - SNEKKU Production Ticket(ST) #11339 (Support In Progress): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
This ticket is
to do list where I have to got to customer detail mobile and should not do anything and click submit...
Muhammed Azhar Mohamed Maideen
12:47 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Escalated to Level 3): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
https://app.clickup.com/t/86ep0yp87 Muhammed Azhar Mohamed Maideen
11:29 AM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
Have to ask shu ern
example
on send behalf concern
is there a specific logic that they can access other salesmen...
Muhammed Azhar Mohamed Maideen
11:57 AM Datanory - SNEKKU Production Ticket(ST) #11033 (Escalated to Level 3): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
Muhammed Azhar Mohamed Maideen
11:56 AM Datanory - SNEKKU Production Ticket(ST) #11033 (Escalated to 3rd Party): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
https://app.clickup.com/t/86ep0y8pr Muhammed Azhar Mohamed Maideen
10:44 AM Datanory - SNEKKU Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
Create click up on this ticket Muhammed Azhar Mohamed Maideen
11:45 AM Datanory - SNEKKU Production Ticket(ST) #11341 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
Muhammed Azhar Mohamed Maideen
11:43 AM Datanory - SNEKKU Production Ticket(ST) #11341 (Support In Progress): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
Muhammed Azhar Mohamed Maideen
11:33 AM Datanory - SNEKKU Production Ticket(ST) #11310 (Escalated to Level 3): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
Muhammed Azhar Mohamed Maideen
11:32 AM Datanory - SNEKKU Production Ticket(ST) #11310 (Support In Progress): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
Muhammed Azhar Mohamed Maideen
10:53 AM Datanory - GOLDCREST Production Ticket(ST) #11256: Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
https://app.clickup.com/t/86enycxep Muhammed Azhar Mohamed Maideen
10:48 AM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
Close this ticket Muhammed Azhar Mohamed Maideen
 

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