Activity
From 01/04/2024 to 30/04/2024
30/04/2024
- 05:41 PM Datanory - GOLDCREST Production Ticket(ST) #11596 (Pending Client Feedback): can help to check it is jump sequence no.?
- 05:41 PM Datanory - GOLDCREST Production Ticket(ST) #11596 (Support In Progress): can help to check it is jump sequence no.?
- 05:06 PM Datanory - GOLDCREST Production Ticket(ST) #11596 (Ticket Resolved): can help to check it is jump sequence no.?
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- 05:04 PM Datanory - GOLDCREST Production Ticket(ST) #11595 (Pending Client Verification): Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
- 04:27 PM Datanory - GOLDCREST Production Ticket(ST) #11595 (Support In Progress): Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
- 04:27 PM Datanory - GOLDCREST Production Ticket(ST) #11595 (Ticket Resolved): Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
- Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
- 03:11 PM Datanory - SNEKKU Production Ticket(ST) #11576 (Support In Progress): SNEKKU - CN/23/006784 is not capture in system
- Hi @~SK Michelle , as per our called, we still require additional time to further investigate this issue. We will pro...
- 12:05 PM Datanory - SNEKKU Production Ticket(ST) #11587 (Escalated to Level 3): Hi datanory team,may I know salesman how to know their last collection number for the month?
- https://app.clickup.com/t/86ep8a0ue
Hi @Mcc Jann , as discussed here is the CU for the Snekku's request to customi... - 11:59 AM Datanory - SNEKKU Production Ticket(ST) #11587 (Support In Progress): Hi datanory team,may I know salesman how to know their last collection number for the month?
- Arif: For now, u can check at datanory web portal (SFA Transaction - Sales Order module)
Sharon: how to ensure apps ... - 11:57 AM Datanory - SNEKKU Production Ticket(ST) #11587 (Ticket Resolved): Hi datanory team,may I know salesman how to know their last collection number for the month?
- Hi datanory team,may I know salesman how to know their last collection number for the month?
- 11:53 AM Datanory - SNEKKU Production Ticket(ST) #11586 (Ticket Resolved): hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for more than 15 min, the few transaction didn't appear in mysoft.
- 11:53 AM Datanory - SNEKKU Production Ticket(ST) #11586 (Pending Client Verification): hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for more than 15 min, the few transaction didn't appear in mysoft.
- 11:53 AM Datanory - SNEKKU Production Ticket(ST) #11586 (Support In Progress): hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for more than 15 min, the few transaction didn't appear in mysoft.
- 11:52 AM Datanory - SNEKKU Production Ticket(ST) #11586 (Ticket Resolved): hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for more than 15 min, the few transaction didn't appear in mysoft.
- hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for ...
- 11:49 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Pending Client Verification): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
- here is the sample, i have modified the file you provided for your reference
you can proceed to import using this file - 11:46 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Support In Progress): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
- 11:24 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Pending Client Feedback): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
- Hi @~Daphne Lee , can you share with us the file?
- 11:24 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Support In Progress): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
- 11:23 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Ticket Resolved): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
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but can tick customer JNM at here - 11:32 AM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Ticket Resolved): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- 11:28 AM Datanory - DAILYFRESH Production Ticket(ST) #11566: Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- Hi @~Nana Azira , any update for this one?
- 11:30 AM Production Ticket(ST) #11573: Doc No For Collection Receipt On Mobile Show Undefined
- in testing phase (Trial)
- 11:29 AM Datanory - GOLDCREST Production Ticket(ST) #11571 (Ticket Resolved): Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
- 11:25 AM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- Hi @Mcc Jann, i have discussed with Daphne, she agreed to wait for the new release on next monday
- 11:16 AM Datanory - GOLDCREST Production Ticket(ST) #11548 (Ticket Resolved): GOLDCREST - different customers have the same collection number
- 11:16 AM Datanory - GOLDCREST Production Ticket(ST) #11548 (Pending Client Verification): GOLDCREST - different customers have the same collection number
- 10:39 AM Production Ticket(ST) #10722 (Ticket Resolved): Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
- deployed on 18 April 2024
- 10:33 AM Production Ticket(ST) #10747 (Ticket Resolved): Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
- 10:33 AM Datanory - SNEKKU Production Ticket(ST) #11509: SNEKKU - no need check in / out for sales order and collection
- same ticket #10747 ( will close ticket 10747)
will start development after suntory code merge
- 10:23 AM Datanory - DAILYFRESH Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
- not found where user reported about upload issue.
I found user reported about download issue (customer not found) - ... - 10:17 AM Datanory - DAILYFRESH Production Ticket(ST) #11574 (Pending Client Verification): DAILYFRESH - kedai cash bile buat bil jadi credit
- Hi @~Gabriel , as checked, we find out that the sales type for the mentioned user has been change from cash to credit...
- 10:16 AM Datanory - DAILYFRESH Production Ticket(ST) #11574 (Support In Progress): DAILYFRESH - kedai cash bile buat bil jadi credit
29/04/2024
- 12:55 PM Production Ticket(ST) #11573: Doc No For Collection Receipt On Mobile Show Undefined
- - Handover to Arif
- Go outstation - 12:53 PM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- - Handover to Arif
- Go outstation
- Please check update in clickup ticket - 12:46 PM Datanory - SNEKKU Production Ticket(ST) #11576 (Ticket Resolved): SNEKKU - CN/23/006784 is not capture in system
- - @Azhar MCC hi, can help to check for customer 1R405, has one CN/23/006784 is not capture in system. And why this ha...
- 12:44 PM Datanory - DAILYFRESH Production Ticket(ST) #11558 (Ticket Resolved): Daily fresh- Credit term still got rounding..
- 12:41 PM Datanory - NIBOU Production Ticket(ST) #11559 (Ticket Resolved): Nibou- assalamualaikum,boleh tlg update or troubleshoot sistem sbb harini ada 2 outlet saya tak boleh attach gambar dlm photo taking part. mydin senawang dan econsave forest height
- 12:39 PM Datanory - DAILYFRESH Production Ticket(ST) #11566: Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- Require Arif to double check with customer
- 09:47 AM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Pending Client Feedback): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- 09:46 AM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Support In Progress): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- 12:36 PM Datanory - GOLDCREST Production Ticket(ST) #11548: GOLDCREST - different customers have the same collection number
- escalate to Arif after SLA breach
Arif change due date to - 12:35 PM Datanory - DAILYFRESH Production Ticket(ST) #11574: DAILYFRESH - kedai cash bile buat bil jadi credit
- escalate to Arif: Rashdan go to Penang
- 10:00 AM Datanory - GOLDCREST Production Ticket(ST) #11441 (Ticket Resolved): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- 09:59 AM Datanory - GOLDCREST Production Ticket(ST) #11514 (Ticket Resolved): GOLDCREST - unit price rm20, when confirm jump to rm1000
27/04/2024
- 11:24 PM Datanory - DAILYFRESH Production Ticket(ST) #11574 (Ticket Resolved): DAILYFRESH - kedai cash bile buat bil jadi credit
- Ini kedai cash bile buat bil jadi credit Png04 tlg tukar pada cash
!590be887-a8b0-4a73-a288-7cbe0133a58b.jpg!
- 02:43 PM Production Ticket(ST) #11573 (Escalated to Level 3): Doc No For Collection Receipt On Mobile Show Undefined
- 02:33 PM Production Ticket(ST) #11573 (Support In Progress): Doc No For Collection Receipt On Mobile Show Undefined
- 02:32 PM Production Ticket(ST) #11573 (Ticket Resolved): Doc No For Collection Receipt On Mobile Show Undefined
- There is issue in display of Doc No in the mobile app when sharing receipt for collection. Here's what's happening:
... - 02:10 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Ticket Resolved): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- 02:09 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Pending Client Verification): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- 12:16 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Ticket Resolved): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
- 09:08 AM Datanory - SNEKKU Production Ticket(ST) #11510 (Pending Client Verification): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
- 11:15 AM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- - although cancelled status is updated, but the cancelled status is not update in mobile at the moment, as the invoic...
- 10:53 AM Datanory - GOLDCREST Production Ticket(ST) #11441 (Pending Client Verification): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- Currently mobile does not check the approval status so if its cancelled it will still show. Shu ern planning to chang...
- 09:48 AM Datanory - DAILYFRESH Production Ticket(ST) #11572 (Ticket Resolved): DAILYFRESH - JHB06 cannot log in
- 09:39 AM Datanory - DAILYFRESH Production Ticket(ST) #11572 (Support In Progress): DAILYFRESH - JHB06 cannot log in
- As checked, there is no issue
!ae96e80b-a08c-4917-a658-f60a91ee91b6.jpg!
- 09:38 AM Datanory - DAILYFRESH Production Ticket(ST) #11572 (Ticket Resolved): DAILYFRESH - JHB06 cannot log in
- - Assalamualaikum kenapa X boleh login
- Morning.. JHB06 cannot log in...pls help ya.
!c1c3c6cb-c9c5-48e2-8687-653c... - 09:33 AM Datanory - DAILYFRESH Production Ticket(ST) #11568 (Pending Client Feedback): DAILYFRESH - Unable to upload
- 09:24 AM Datanory - DAILYFRESH Production Ticket(ST) #11568 (Support In Progress): DAILYFRESH - Unable to upload
- 09:23 AM Datanory - DAILYFRESH Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
- - User said cannot upload.
- User cannot upload. Error popup
!Screenshot%202024-04-27%20092055.png!
26/04/2024
- 08:25 PM Datanory - SNEKKU Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module
- 08:25 PM Datanory - SNEKKU Production Ticket(ST) #11531 (Pending Client Verification): SNEKKU - remove this as here is approval module
- Due to issue where web running no override mobile running no, SO in screenshot was manually patched with status appro...
- 05:34 PM Datanory - GOLDCREST Production Ticket(ST) #11571 (Pending Client Verification): Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
select * into dms_ecosystem_backup_Table..txn_invoice_history_header_20240426 from txn_invoice_history_header w...- 05:28 PM Datanory - GOLDCREST Production Ticket(ST) #11571 (Support In Progress): Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
- 05:13 PM Datanory - GOLDCREST Production Ticket(ST) #11571 (Ticket Resolved): Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
- !2895bc0a-97ac-4d05-8c4f-19c240622a98.jpg!
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!dbabc73e-ffc0-4338-973f-eb4c... - 04:41 PM Datanory - NIBOU Production Ticket(ST) #11559 (Pending Client Verification): Nibou- assalamualaikum,boleh tlg update or troubleshoot sistem sbb harini ada 2 outlet saya tak boleh attach gambar dlm photo taking part. mydin senawang dan econsave forest height
- Have follow with customer again
- 04:39 PM Datanory - NIBOU Production Ticket(ST) #11559 (Support In Progress): Nibou- assalamualaikum,boleh tlg update or troubleshoot sistem sbb harini ada 2 outlet saya tak boleh attach gambar dlm photo taking part. mydin senawang dan econsave forest height
- 04:38 PM Datanory - DAILYFRESH Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
- requested PNG04 user to upload database for further checking
- 03:56 PM Datanory - DAILYFRESH Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
- Already request user to upload database for further checking
- 03:49 PM Datanory - DAILYFRESH Production Ticket(ST) #11568 (Ticket Resolved): DAILYFRESH - Unable to upload
- 04:36 PM Datanory - GOLDCREST Production Ticket(ST) #11548: GOLDCREST - different customers have the same collection number
- Handover to rashdan for further checking
- 04:32 PM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- have to do simulation on this
- 03:51 PM Datanory - GOLDCREST Production Ticket(ST) #11514 (Pending Client Verification): GOLDCREST - unit price rm20, when confirm jump to rm1000
- 03:05 PM Datanory - DAILYFRESH Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
- We would not able to change from Goggle drive to play store. This will only able to be competed on 1 May conversion. ...
- 09:23 AM Datanory - DAILYFRESH Production Ticket(ST) #11558 (Pending Client Verification): Daily fresh- Credit term still got rounding..
- 09:21 AM Datanory - DAILYFRESH Production Ticket(ST) #11558 (Support In Progress): Daily fresh- Credit term still got rounding..
- !WhatsApp%20Image%202024-04-26%20at%2009.23.07_9e35c2be.jpg!
- 02:54 PM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Pending Client Verification): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- 02:51 PM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Support In Progress): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- 02:51 PM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Ticket Resolved): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- !WhatsApp%20Image%202024-04-26%20at%2012.21.27_9429783f.jpg!
Png 3 ke png 4
Yes..please ya urgent. Cause our... - 02:49 PM Production Ticket(ST) #11252 (Ticket Resolved): Issue with Postcode Data Type in Add New Customer Feature
- 02:48 PM Production Ticket(ST) #11252 (Pending Client Verification): Issue with Postcode Data Type in Add New Customer Feature
- 02:33 PM Datanory - OROMEO Production Ticket(ST) #11511 (Ticket Resolved): OROMEO - May Route Plan Import
- 12:26 PM Datanory - SNEKKU Production Ticket(ST) #11565 (Ticket Resolved): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist
- 11:50 AM Datanory - SNEKKU Production Ticket(ST) #11565 (Pending Client Verification): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist
- !WhatsApp%20Image%202024-04-26%20at%2010.57.17_efdc1cd6.jpg!
this ticket has to learn how the import plan Route i... - 11:47 AM Datanory - SNEKKU Production Ticket(ST) #11565 (Support In Progress): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist
- 11:47 AM Datanory - SNEKKU Production Ticket(ST) #11565 (Ticket Resolved): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist
- 12:26 PM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- select *
--i.invoice_id
-- , i.customer_id
-- , i.currency_value, i.invoice_balance, 'Active' as status
-- , c.cu... - 09:46 AM Datanory - SNEKKU Production Ticket(ST) #11561 (Ticket Resolved): Snekku hi @Azhar13 why user can deduct which invoice paid previous?
- 09:28 AM Datanory - SNEKKU Production Ticket(ST) #11556 (Ticket Resolved): Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
- 09:00 AM Datanory - SNEKKU Production Ticket(ST) #11560 (Ticket Resolved): Snekku- hi @Azhar13 user MC unable upload, please assist
- 08:54 AM Datanory - SNEKKU Production Ticket(ST) #11560 (Support In Progress): Snekku- hi @Azhar13 user MC unable upload, please assist
25/04/2024
- 07:05 PM Datanory - SNEKKU Production Ticket(ST) #11556: Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
- http://124.217.245.100:90/redmine/issues/11560
Same issue as above ticket - 06:04 PM Datanory - SNEKKU Production Ticket(ST) #11556: Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
- same scenario happen for MC and MC1
Hi @~Leewei, as per our called, currently we are waiting Google Play to appr... - 10:52 AM Datanory - SNEKKU Production Ticket(ST) #11556: Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
- As Discuss withe shu ern this could be the data issue
the permanent fixes will be release this afternoon - 10:50 AM Datanory - SNEKKU Production Ticket(ST) #11556 (Support In Progress): Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
- 10:49 AM Datanory - SNEKKU Production Ticket(ST) #11556 (Ticket Resolved): Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
- !WhatsApp%20Image%202024-04-25%20at%2008.40.08_ddf78c8a.jpg!
!WhatsApp%20Image%202024-04-25%20at%2008.40.16_32f2aa5a... - 07:04 PM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- As I checked with shan you His side is ook the mobile side there are some fixed as mean made
Mean while I have been ... - 06:59 PM Datanory - SNEKKU Production Ticket(ST) #11560: Snekku- hi @Azhar13 user MC unable upload, please assist
- As i tested from my side there still show an error already informed to technical team on this
- 02:33 PM Datanory - SNEKKU Production Ticket(ST) #11560 (Ticket Resolved): Snekku- hi @Azhar13 user MC unable upload, please assist
- !WhatsApp%20Image%202024-04-25%20at%2014.23.32_f1bacaab.jpg!
- 06:42 PM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- As I tested the value in the print preview as same as in the summary report with different collection number and diff...
- 04:39 PM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
-
!Screenshot_2024-04-25-16-34-57-53_a857bd078bbed84298d0f85f61ca80ab.jpg!
!Screenshot_2024-04-25-16-34-57-53_a857b... - 04:15 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Support In Progress): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- 06:11 PM Datanory - GOLDCREST Production Ticket(ST) #11548: GOLDCREST - different customers have the same collection number
- select at_type, * from txn_mobile_collection_header_at where col_id = '4afe9c32-5ca1-4490-b402-cfa943ec750c' order by...
- 06:06 PM Datanory - DAILYFRESH Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
- Already informed shu ern on this matter. already fixed but have not deploy the new version yet. Once it is releasad h...
- 02:05 PM Datanory - DAILYFRESH Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
- As I check with shu ern, this issue is fixing right now the nwe version will be release soon
- 01:43 PM Datanory - DAILYFRESH Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
- !WhatsApp%20Image%202024-04-25%20at%2013.43.30_9b7ff510.jpg!
As I simulate from our side the rounding is still there... - 01:41 PM Datanory - DAILYFRESH Production Ticket(ST) #11558 (Ticket Resolved): Daily fresh- Credit term still got rounding..
- !WhatsApp%20Image%202024-04-25%20at%2009.16.05_9f88c779.jpg!
!WhatsApp%20Image%202024-04-25%20at%2009.16.33_4ddcdd64... - 06:02 PM Datanory - GOLDCREST Production Ticket(ST) #11539 (Escalated to Level 3): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- https://app.clickup.com/t/86ep7cu5b
- 04:37 PM Datanory - GOLDCREST Production Ticket(ST) #11539 (Support In Progress): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- Hi Azhar, as checked, the issue happened at mobile backend code.
For this case, you need to escalate to Shu Ern, ... - 05:59 PM Datanory - SNEKKU Production Ticket(ST) #11561 (Pending Client Verification): Snekku hi @Azhar13 why user can deduct which invoice paid previous?
- 05:57 PM Datanory - SNEKKU Production Ticket(ST) #11561 (Support In Progress): Snekku hi @Azhar13 why user can deduct which invoice paid previous?
- 02:36 PM Datanory - SNEKKU Production Ticket(ST) #11561 (Ticket Resolved): Snekku hi @Azhar13 why user can deduct which invoice paid previous?
- !WhatsApp%20Image%202024-04-25%20at%2010.49.41_69891881.jpg!
- 02:30 PM Datanory - NIBOU Production Ticket(ST) #11559 (Ticket Resolved): Nibou- assalamualaikum,boleh tlg update or troubleshoot sistem sbb harini ada 2 outlet saya tak boleh attach gambar dlm photo taking part. mydin senawang dan econsave forest height
- !WhatsApp%20Image%202024-04-25%20at%2014.32.14_a633a188.jpg!
assalamualaikum,boleh tlg update or troubleshoot sistem... - 09:03 AM Datanory - DAILYFRESH Production Ticket(ST) #11551 (Ticket Resolved): DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name
24/04/2024
- 06:57 PM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- escalate to azhar
end shift
need to test - 06:55 PM Datanory - GOLDCREST Production Ticket(ST) #11548 (Support In Progress): GOLDCREST - different customers have the same collection number
- select * from member where member_cd = 'mcj'
select * from customer where customer_code = '302p/247'
select * from ... - 11:16 AM Datanory - GOLDCREST Production Ticket(ST) #11548 (Ticket Resolved): GOLDCREST - different customers have the same collection number
- can help to check why different customers have the same collection number?
!a41ec6f7-8143-4133-be05-a5fd70a0e631.jpg!
- 06:54 PM Datanory - DAILYFRESH Production Ticket(ST) #11551 (Support In Progress): DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name
- 05:29 PM Datanory - DAILYFRESH Production Ticket(ST) #11551 (Ticket Resolved): DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name
- Hi Technical Team. Just want to clarify. If I already INACTIVE customer status, but at the route plan still have the ...
- 06:07 PM Datanory - SNEKKU Production Ticket(ST) #11495 (Ticket Resolved): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
- 04:10 PM Datanory - OROMEO Production Ticket(ST) #11511 (Pending Client Verification): OROMEO - May Route Plan Import
- select * from di_RoutePlan_import where org_id = 'oromeo' and process_id = '501c9dc7-4f57-48b9-8ef3-9784a234582d' and...
- 11:18 AM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- The deployment expected today
- 11:17 AM Datanory - SNEKKU Production Ticket(ST) #11527 (Ticket Resolved): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
- Rashdan Already tested and it is verified, The issue of Collection number not in sequence has been fixed. You may ask...
- 11:13 AM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- Hi arif .
Recently goldcrest raised issue that For the user WWQ and WWX the stock balance are different
Need your ... - 10:51 AM Datanory - GOLDCREST Production Ticket(ST) #11503 (Ticket Resolved): GOLDCREST - the collections not in sequence no
- 10:50 AM Datanory - SNEKKU Production Ticket(ST) #11502 (Ticket Resolved): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
- 10:43 AM Datanory - SNEKKU Production Ticket(ST) #11474 (Ticket Resolved): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- 09:45 AM Production Ticket(ST) #10735 (Ticket Resolved): Snekku - Turn off warehouse function in sales order
- Cancel CR
- 09:37 AM Production Ticket(ST) #10742 (Ticket Resolved): Snekku - Freeze the SKU description when in so,return and stock count etc
- 09:35 AM Production Ticket(ST) #10737 (Ticket Resolved): Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
23/04/2024
- 08:32 PM Production Ticket(ST) #10721 (Ticket Resolved): SNEKKU - Enhance sales order not allow zero amount
- deployed to production
- 08:31 PM Production Ticket(ST) #10722: Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
- pending release
- 08:29 PM Production Ticket(ST) #10723 (Ticket Resolved): SNEKKU - Web portal quantity and price text box to not allow scroll
- deployed to production
- 08:26 PM Production Ticket(ST) #10724 (Ticket Resolved): Snekku - Setting to turn off uom2 and uom3 in web portal
- 08:25 PM Production Ticket(ST) #10735: Snekku - Turn off warehouse function in sales order
- based on CR list: there is no changes required.
We will double confirm with Jann - 08:23 PM Production Ticket(ST) #10737: Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
- in testing phase
- 08:22 PM Production Ticket(ST) #10742: Snekku - Freeze the SKU description when in so,return and stock count etc
- status : in trial
- 08:20 PM Production Ticket(ST) #10738 (Ticket Resolved): Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
- 06:41 PM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- select * from di_mobile_txn_eod where member_id= 'c534a1625a6b4966959975a68ea91513' order by eod_date desc
select ... - 05:32 PM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- !WhatsApp%20Image%202024-04-23%20at%2016.23.01_0cfaa806.jpg!
!WhatsApp%20Image%202024-04-23%20at%2016.22.17_b4ef3512... - 03:55 PM Datanory - GOLDCREST Production Ticket(ST) #11539 (Ticket Resolved): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- Hi pls check, WWQ 19/04/24 stock bal. 27/7
20/04-21/04/24 no work
22/04/24 open 27/1, how can different?
20/4 and ... - 04:36 PM Datanory - SNEKKU Production Ticket(ST) #11474 (Pending Client Feedback): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- @~Leewei Attached is photo listing which not yet upload by MS6. Can you verify the photo belong to which customer. We...
- 02:09 PM Datanory - SNEKKU Production Ticket(ST) #11525 (Ticket Resolved): snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- 12:20 PM Datanory - SNEKKU Production Ticket(ST) #11525 (Pending Client Verification): snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- !WhatsApp%20Image%202024-04-23%20at%2012.18.29_4174c90d.jpg!
- 12:17 PM Datanory - SNEKKU Production Ticket(ST) #11525 (Support In Progress): snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- 10:33 AM Datanory - SNEKKU Production Ticket(ST) #11525: snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- --select * into DMS_EcoSystem_backup_table.dbo.Txn_new_customer_attachment_23042024
--from DMS_EcoSystem.dbo.Txn_new... - 09:34 AM Datanory - SNEKKU Production Ticket(ST) #11525: snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- Have to move the photo that is stucked in the txn_newcustomer attachment--> customer_attachment
- 10:26 AM Datanory - SNEKKU Production Ticket(ST) #11531 (Escalated to Level 3): SNEKKU - remove this as here is approval module
- 09:38 AM Datanory - SNEKKU Production Ticket(ST) #11531 (Support In Progress): SNEKKU - remove this as here is approval module
- 10:25 AM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- As I Checked with tech team this issue will be solved by tomorrow
Have to follow up tomorrow(24/04/2024) again wit... - 09:23 AM Datanory - GOLDCREST Production Ticket(ST) #11503 (Pending Client Verification): GOLDCREST - the collections not in sequence no
- 09:21 AM Datanory - SNEKKU Production Ticket(ST) #11502 (Pending Client Verification): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
- 09:14 AM Datanory - SNEKKU Production Ticket(ST) #11527 (Pending Client Verification): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
- 08:58 AM Datanory - SNEKKU Production Ticket(ST) #11527 (Support In Progress): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
- 08:30 AM Datanory - SNEKKU Production Ticket(ST) #11508 (Ticket Resolved): SNEKKU - call report about which customer not yet get location
- --missing latitude / longitude
select b.customer_code,b.customer_name, a.latitude,a.longitude from mst_customer_cont...
22/04/2024
- 07:21 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Escalated to Level 3): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
- 07:03 PM Datanory - OROMEO Production Ticket(ST) #11511 (Support In Progress): OROMEO - May Route Plan Import
- 03:14 PM Datanory - OROMEO Production Ticket(ST) #11511 (Pending Client Feedback): OROMEO - May Route Plan Import
- Dear Carmen,
I’ve received your route plan import for May. However, there’s 379 customers don’t have salesman code... - 03:03 PM Datanory - OROMEO Production Ticket(ST) #11511 (Support In Progress): OROMEO - May Route Plan Import
- 10:01 AM Datanory - OROMEO Production Ticket(ST) #11511 (Ticket Resolved): OROMEO - May Route Plan Import
- Hi Kamal,
Sorry for late reply.
Seek for your assistant to import May route into Datanory (refer to the attache... - 07:01 PM Datanory - SNEKKU Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module
- hi @Azhar MCC please remove this as here is approval module ya
!ad692a22-80fd-448b-b1bb-5de7f4b17c96.jpg!
- Remov... - 06:54 PM Datanory - GRADINO Production Ticket(ST) #11473 (Ticket Resolved): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment
- 06:42 PM Datanory - SNEKKU Production Ticket(ST) #11525: snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- SELECT *
FROM Txn_new_customer_attachment
WHERE filename NOT IN (SELECT filename FROM customer_attachment where org... - 03:37 PM Datanory - SNEKKU Production Ticket(ST) #11525: snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- - Simulation has to be done in trail environment
--> upload photo ( without onbehalf)
-- perform onbehalf and u... - 12:45 PM Datanory - SNEKKU Production Ticket(ST) #11525 (Ticket Resolved): snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- !WhatsApp%20Image%202024-04-18%20at%2019.48.13_98d75918.jpg!
- 05:19 PM Datanory - GOLDCREST Production Ticket(ST) #11514 (Escalated to Level 3): GOLDCREST - unit price rm20, when confirm jump to rm1000
- 04:49 PM Datanory - GOLDCREST Production Ticket(ST) #11514 (Support In Progress): GOLDCREST - unit price rm20, when confirm jump to rm1000
- 10:12 AM Datanory - GOLDCREST Production Ticket(ST) #11514 (Ticket Resolved): GOLDCREST - unit price rm20, when confirm jump to rm1000
- Hi pls check, unit price rm20, when confirm jump to rm1000 ?
!c01c7d02-dc4a-4019-9a90-8c15ea339763.jpg!
!d0c6627b-... - 03:40 PM Datanory - SNEKKU Production Ticket(ST) #11508 (Pending Client Verification): SNEKKU - call report about which customer not yet get location
- 03:36 PM Datanory - SNEKKU Production Ticket(ST) #11508 (Support In Progress): SNEKKU - call report about which customer not yet get location
- 03:15 PM Datanory - SNEKKU Production Ticket(ST) #11495 (Pending Client Verification): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
- 03:07 PM Datanory - SNEKKU Production Ticket(ST) #11509: SNEKKU - no need check in / out for sales order and collection
- Client CR
- 02:45 PM Datanory - SNEKKU Production Ticket(ST) #11527: S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
- select * from txn_mobile_collection_header where col_no like '%CCMN5000012%'-- THER IS NO COLLECTION IN THE PORTAL
s... - 02:45 PM Datanory - SNEKKU Production Ticket(ST) #11527 (Ticket Resolved): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
- 02:35 PM Datanory - GOLDCREST Production Ticket(ST) #11256 (Ticket Resolved): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- 02:35 PM Datanory - GOLDCREST Production Ticket(ST) #11256 (Verification In Progress): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- 02:34 PM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- https://app.clickup.com/t/86ep38cym
- 02:30 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Ticket Resolved): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- 12:40 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Pending Client Verification): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- 12:40 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Verification In Progress): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- 12:27 PM Datanory - GOLDCREST Production Ticket(ST) #11513 (Ticket Resolved): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
- 12:27 PM Datanory - GOLDCREST Production Ticket(ST) #11513 (Pending Client Verification): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
- select * from customer where customer_code = '302E/009'
select * from member where member_cd = 'wwx'
select * fro... - 12:15 PM Datanory - GOLDCREST Production Ticket(ST) #11513 (Support In Progress): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
- 10:10 AM Datanory - GOLDCREST Production Ticket(ST) #11513 (Ticket Resolved): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
- Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
302E/009
!0bf31dbd-ab08... - 11:26 AM Datanory - SUNTORY Production Ticket(ST) #11523 (Ticket Resolved): Replicate daily inventory calculate job
- 11:20 AM Datanory - SUNTORY Production Ticket(ST) #11523 (Support In Progress): Replicate daily inventory calculate job
- 11:20 AM Datanory - SUNTORY Production Ticket(ST) #11523 (Ticket Resolved): Replicate daily inventory calculate job
- 10:16 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Ticket Resolved): PrimaAsia- y still I can't open the photos
- 10:15 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Pending Client Verification): PrimaAsia- y still I can't open the photos
- 09:05 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Support In Progress): PrimaAsia- y still I can't open the photos
21/04/2024
- 02:37 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Pending Client Feedback): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
- As photo attached, my device can view the amount. Can you please upload database for me do further checking. And plea...
- 02:36 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Support In Progress): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
- 02:36 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Ticket Resolved): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
- Previous here got amount and can view oustanding invoice, but now not available?
!d7eb59cc-f756-4c02-b433-457ccb6a53... - 02:19 PM Datanory - SNEKKU Production Ticket(ST) #11497 (Ticket Resolved): SNEKKU - Hi @Azhar13 Why this acc not in list?
- 11:49 AM Datanory - SNEKKU Production Ticket(ST) #11509 (Escalated to Level 3): SNEKKU - no need check in / out for sales order and collection
- 11:41 AM Datanory - SNEKKU Production Ticket(ST) #11509 (Support In Progress): SNEKKU - no need check in / out for sales order and collection
- 11:41 AM Datanory - SNEKKU Production Ticket(ST) #11509 (Ticket Resolved): SNEKKU - no need check in / out for sales order and collection
- - Create a new Sales Order and Collection Module to cater the Snekku's MT sales team's activities.
- Basically the M... - 10:45 AM Datanory - SNEKKU Production Ticket(ST) #11410 (Ticket Resolved): Snekku - Done, but help to remove which photo show this can? (no urgent)
- 10:43 AM Datanory - SNEKKU Production Ticket(ST) #11464 (Ticket Resolved): SNEKKU - help to call report for which customer not yet upload photo
- 10:42 AM Datanory - SNEKKU Production Ticket(ST) #11486 (Ticket Resolved): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
20/04/2024
- 02:48 AM Datanory - GRADINO Production Ticket(ST) #11473 (Pending Client Verification): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment
- --select * into _product_item_20240421 from product_item
--select * from product_item where org_id = 'gradino' and... - 10:44 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Escalated to Level 3): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- 10:19 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Support In Progress): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- 03:29 PM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- @Azhar MCC morning, when doing the collection, we confirm the collection, and send the copy to customer by WA it is a...
- 05:39 PM Datanory - NIBOU Production Ticket(ST) #11458 (Ticket Resolved): NIBOU - Photo Disappear in Photo Taking
- 05:30 PM Datanory - SNEKKU Production Ticket(ST) #11508 (Ticket Resolved): SNEKKU - call report about which customer not yet get location
- hi @Azhar MCC please help to call report about which customer not yet get location, thanks
- 04:14 PM Datanory - SNEKKU Production Ticket(ST) #11497 (Pending Client Feedback): SNEKKU - Hi @Azhar13 Why this acc not in list?
- Hi can you verify whether the customer 3Z002 still not in the list or not. As i can find the customer in the list. Pl...
- 03:21 PM Datanory - SNEKKU Production Ticket(ST) #11497 (Support In Progress): SNEKKU - Hi @Azhar13 Why this acc not in list?
- 02:08 PM Datanory - SNEKKU Production Ticket(ST) #11502 (Escalated to Level 3): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
- 02:05 PM Datanory - SNEKKU Production Ticket(ST) #11502 (Support In Progress): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
- 02:05 PM Datanory - GOLDCREST Production Ticket(ST) #11503 (Escalated to Level 3): GOLDCREST - the collections not in sequence no
- 01:53 PM Datanory - GOLDCREST Production Ticket(ST) #11503 (Support In Progress): GOLDCREST - the collections not in sequence no
- Hi, can help to check, why are the collections not in sequence no
!07e0f42f-7fc5-4a80-a63b-d624c7f38c27.jpg!
!a8484...
19/04/2024
- 12:28 AM Datanory - GOLDCREST Production Ticket(ST) #11503 (Ticket Resolved): GOLDCREST - the collections not in sequence no
- !WhatsApp%20Image%202024-04-19%20at%2018.24.54_f4486471.jpg!
!WhatsApp%20Image%202024-04-19%20at%2018.24.54_7f6669eb... - 12:23 AM Datanory - SNEKKU Production Ticket(ST) #11502 (Ticket Resolved): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
- !WhatsApp%20Image%202024-04-19%20at%2017.39.52_02a34d96.jpg!
- 12:18 AM Datanory - SNEKKU Production Ticket(ST) #11474: SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- hi @Azhar13 MS6 done upload database
Rashdan this user already uploaded database But have not further check yet du... - 12:12 AM Datanory - SNEKKU Production Ticket(ST) #11495: Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
- Handover to rashdan shift changeover
- 12:09 AM Datanory - SNEKKU Production Ticket(ST) #11486: Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
- !WhatsApp%20Image%202024-04-19%20at%2021.43.14_2353ec67.jpg!
- 09:53 AM Datanory - SNEKKU Production Ticket(ST) #11486: Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
- !WhatsApp%20Image%202024-04-19%20at%2009.54.50_9d67b5b6.jpg!
- 12:04 AM Datanory - SNEKKU Production Ticket(ST) #11497: SNEKKU - Hi @Azhar13 Why this acc not in list?
- Handover to Rashdan
_ change shift over - 10:28 AM Datanory - SNEKKU Production Ticket(ST) #11497 (Ticket Resolved): SNEKKU - Hi @Azhar13 Why this acc not in list?
- !WhatsApp%20Image%202024-04-18%20at%2021.15.16_6b9cb1ac.jpg!
!WhatsApp%20Image%202024-04-18%20at%2021.15.22_ff86900c... - 12:03 AM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- hi arif this is the issue where the collection number is different but the invoice details are same.
As we checked i... - 12:00 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Ticket Resolved): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- 05:42 PM Datanory - GOLDCREST Production Ticket(ST) #11498 (Ticket Resolved): Goldcrest- unable upload
- 04:07 PM Datanory - GOLDCREST Production Ticket(ST) #11498: Goldcrest- unable upload
- !WhatsApp%20Image%202024-04-19%20at%2015.25.05_f1f9e90d.jpg!
- 11:37 AM Datanory - GOLDCREST Production Ticket(ST) #11498 (Pending Client Verification): Goldcrest- unable upload
- 11:35 AM Datanory - GOLDCREST Production Ticket(ST) #11498 (Support In Progress): Goldcrest- unable upload
- 11:35 AM Datanory - GOLDCREST Production Ticket(ST) #11498 (Ticket Resolved): Goldcrest- unable upload
- !WhatsApp%20Image%202024-04-19%20at%2010.44.28_ab9fe9e5.jpg!
- 05:34 PM Datanory - DAILYFRESH Production Ticket(ST) #11499 (Ticket Resolved): Daily Fresh- Upload error for sel16
- 05:31 PM Datanory - DAILYFRESH Production Ticket(ST) #11499 (Support In Progress): Daily Fresh- Upload error for sel16
- 11:41 AM Datanory - DAILYFRESH Production Ticket(ST) #11499 (Ticket Resolved): Daily Fresh- Upload error for sel16
- !WhatsApp%20Image%202024-04-19%20at%2007.47.50_ee7a996f.jpg!
Upload error for sel16 - 10:31 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Ticket Resolved): snekku - Hi morning, may I know why some of transaction not show cheque date ?
- 10:30 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Pending Client Verification): snekku - Hi morning, may I know why some of transaction not show cheque date ?
- 09:55 AM Datanory - SNEKKU Production Ticket(ST) #11410 (Pending Client Verification): Snekku - Done, but help to remove which photo show this can? (no urgent)
18/04/2024
- 06:00 PM Datanory - SNEKKU Production Ticket(ST) #11495 (Support In Progress): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
- hi @~Leewei based on our simulation, we successfully replicated the activity and discovered that the images are visi...
- 04:22 PM Datanory - SNEKKU Production Ticket(ST) #11495 (Ticket Resolved): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
- !WhatsApp%20Image%202024-04-18%20at%2013.03.47_a2b0d37c.jpg!
- 04:24 PM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- As we check and stimulate the issue The sales order taking list is still empty
- 11:00 AM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- This is under testing phase
- 03:02 PM Datanory - NIBOU Production Ticket(ST) #11458 (Pending Client Verification): NIBOU - Photo Disappear in Photo Taking
- 11:58 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Escalate to 2nd Level Support): PrimaAsia- y still I can't open the photos
- Hi Arif,
I find out that the transaction photo report did show any data. I have tried user 3 month data and select... - 11:03 AM Datanory - PRIMAASIA Production Ticket(ST) #11380 (Ticket Resolved): Prima Asia- Sql Accounting Running Slow
- 11:02 AM Datanory - SNEKKU Production Ticket(ST) #11396 (Ticket Resolved): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
- 10:59 AM Datanory - GOLDCREST Production Ticket(ST) #11477 (Ticket Resolved): Goldcrest- Hi, invoice and collection didn't reflect in autocount
- 10:57 AM Datanory - SNEKKU Production Ticket(ST) #11486 (Pending Client Verification): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
- -- identify the
select * from customer where org_id = 'snekku' and customer_code = '5j005'
--5054BFE6BB454D439FCA... - 10:56 AM Datanory - SNEKKU Production Ticket(ST) #11486 (Support In Progress): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
- 10:55 AM Datanory - SNEKKU Production Ticket(ST) #11486 (Ticket Resolved): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
- !WhatsApp%20Image%202024-04-18%20at%2010.04.03_d62afd82.jpg!
- 09:52 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Escalated to Level 3): snekku - Hi morning, may I know why some of transaction not show cheque date ?
- SELECT *
FROM txn_mobile_collection_header th
INNER JOIN txn_mobile_collection_detail td ON th.col_id = td.col_id
... - 09:46 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Support In Progress): snekku - Hi morning, may I know why some of transaction not show cheque date ?
- 09:45 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Ticket Resolved): snekku - Hi morning, may I know why some of transaction not show cheque date ?
- !WhatsApp%20Image%202024-04-18%20at%2008.50.51_b9078d7d.jpg!
17/04/2024
- 06:42 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Ready for Verification): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- 06:40 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Escalated to Level 3): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- 06:39 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Support In Progress): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- has to perform testing
- 09:37 AM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- This one has to do testing on this where I have to do testing where I have to fresh download
- 06:34 PM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Pending Client Feedback): PrimaAsia- y still I can't open the photos
- hi @~Kaffar Ashiq , could you kindly let us know which outlet the user uploaded the photo from for the purpose of fur...
- 05:30 PM Datanory - PRIMAASIA Production Ticket(ST) #11471: PrimaAsia- y still I can't open the photos
select * from txn_mobile_photo_header where created_by like '%feb7cf75658143c19b67bdf0c52803c3%'
--they have bee...- 11:22 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Support In Progress): PrimaAsia- y still I can't open the photos
- 09:56 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Pending Client Feedback): PrimaAsia- y still I can't open the photos
- exec sp_rpt_transaction_photo_report
@branch=N'DF3EC71F101F4681A5B69F4C3DBDD3C7,1751B31A745D474AADE6A9A390325F36,C5... - 09:54 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Support In Progress): PrimaAsia- y still I can't open the photos
- 09:39 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Ticket Resolved): PrimaAsia- y still I can't open the photos
- !WhatsApp%20Image%202024-04-17%20at%2009.36.29_079fede6.jpg!
- 06:15 PM Datanory - SNEKKU Production Ticket(ST) #11474: SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- the real issue is
he already made txn
in txn consist take photo
-- what have to ask the user
MAy we kno... - 05:31 PM Datanory - SNEKKU Production Ticket(ST) #11474: SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- - handover to azhar
- end shift - 10:29 AM Datanory - SNEKKU Production Ticket(ST) #11474 (Support In Progress): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- 10:22 AM Datanory - SNEKKU Production Ticket(ST) #11474 (Ticket Resolved): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- Hi @Rashdan Hussin user MS6 take photo but no upload, now shown none photo need to upload
- 06:09 PM Datanory - GOLDCREST Production Ticket(ST) #11477 (Pending Client Verification): Goldcrest- Hi, invoice and collection didn't reflect in autocount
- 06:07 PM Datanory - GOLDCREST Production Ticket(ST) #11477 (Support In Progress): Goldcrest- Hi, invoice and collection didn't reflect in autocount
- 12:01 PM Datanory - GOLDCREST Production Ticket(ST) #11477: Goldcrest- Hi, invoice and collection didn't reflect in autocount
- -- identify the
select * from customer where org_id = 'goldcrest' and customer_code = '301r/093'
select * from m... - 11:25 AM Datanory - GOLDCREST Production Ticket(ST) #11477 (Ticket Resolved): Goldcrest- Hi, invoice and collection didn't reflect in autocount
- !WhatsApp%20Image%202024-04-17%20at%2010.51.33_ed532dfa.jpg!
- 04:32 PM Datanory - SNEKKU Production Ticket(ST) #11476 (Ticket Resolved): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
- 11:22 AM Datanory - SNEKKU Production Ticket(ST) #11476 (Pending Client Verification): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
- As I checked with shan you the batching process already done the process
- 10:57 AM Datanory - SNEKKU Production Ticket(ST) #11476: Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
- Hi @~Leewei, these 2 collections not in mysoft due to the cheque no. length
CCMS1000002 - Alliance 011721(15/4)
CC... - 10:49 AM Datanory - SNEKKU Production Ticket(ST) #11476 (Support In Progress): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
- 10:47 AM Datanory - SNEKKU Production Ticket(ST) #11476 (Ticket Resolved): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
- 10:45 AM Datanory - SNEKKU Production Ticket(ST) #11464 (Pending Client Verification): SNEKKU - help to call report for which customer not yet upload photo
- SELECT customer_code, customer_name,'Customer that did not upload photos' as Remark
FROM customer
WHERE org_id = ... - 10:42 AM Datanory - SNEKKU Production Ticket(ST) #11464 (Support In Progress): SNEKKU - help to call report for which customer not yet upload photo
- 10:19 AM Datanory - SNEKKU Production Ticket(ST) #11460 (Ticket Resolved): Snekku- Hi @Azhar13 How long will disapper if not upload photo?
- 10:17 AM Datanory - SNEKKU Production Ticket(ST) #11460 (Support In Progress): Snekku- Hi @Azhar13 How long will disapper if not upload photo?
- 10:15 AM Datanory - SNEKKU Production Ticket(ST) #11437 (Ticket Resolved): SNEKKU - Unable scroll up ya
- 10:13 AM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- As I check with shan you the work on this task will be started by today and expected to deploy by tomorrow
- 10:13 AM Datanory - GRADINO Production Ticket(ST) #11473 (Support In Progress): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment
- !download1.png!
!download2.png!
!download3.png!
!download4.png!
- 10:08 AM Datanory - GRADINO Production Ticket(ST) #11473 (Ticket Resolved): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment
- Dear Afiq,
Currently I’m using Gradino Trial Environment for Power BI testing purposes. However, based on image at... - 09:57 AM Datanory - SNEKKU Production Ticket(ST) #11454 (Ticket Resolved): Snekku- Hi @Azhar13 Why different? Should be 32.95
16/04/2024
- 04:17 PM Datanory - SNEKKU Production Ticket(ST) #11437 (Pending Client Verification): SNEKKU - Unable scroll up ya
- 03:50 PM Datanory - SNEKKU Production Ticket(ST) #11464 (Ticket Resolved): SNEKKU - help to call report for which customer not yet upload photo
- hi @Azhar MCC, can help to call report for which customer not yet upload photo?
- 12:34 PM Datanory - SNEKKU Production Ticket(ST) #11460: Snekku- Hi @Azhar13 How long will disapper if not upload photo?
- based on shu ern explanation if user have pending photo URl is will being replaced with www.datanory.com.my 3.2.17 ...
- 12:32 PM Datanory - SNEKKU Production Ticket(ST) #11460 (Ticket Resolved): Snekku- Hi @Azhar13 How long will disapper if not upload photo?
- !WhatsApp%20Image%202024-04-16%20at%2008.18.28_e7d7ceb4.jpg!
- 12:30 PM Datanory - SNEKKU Production Ticket(ST) #11410 (Escalate to 2nd Level Support): Snekku - Done, but help to remove which photo show this can? (no urgent)
- The batch script is not correct From my side
Has to come with different solution
based on the database
there ar... - 12:27 PM Datanory - SNEKKU Production Ticket(ST) #11410 (Support In Progress): Snekku - Done, but help to remove which photo show this can? (no urgent)
- 11:26 AM Datanory - SNEKKU Production Ticket(ST) #11454: Snekku- Hi @Azhar13 Why different? Should be 32.95
- !WhatsApp%20Image%202024-04-16%20at%2011.25.06_c683212a.jpg!
- 11:25 AM Datanory - SNEKKU Production Ticket(ST) #11454 (Pending Client Verification): Snekku- Hi @Azhar13 Why different? Should be 32.95
- select * from txn_credit_note_history_header where credit_note_no ='CN24/002144'
select * from txn_credit_note_histo... - 09:36 AM Datanory - SNEKKU Production Ticket(ST) #11454: Snekku- Hi @Azhar13 Why different? Should be 32.95
- Have to do patching on this. change to 32.95
- 11:21 AM Datanory - NIBOU Production Ticket(ST) #11458 (Escalated to Level 3): NIBOU - Photo Disappear in Photo Taking
- 11:18 AM Datanory - NIBOU Production Ticket(ST) #11458 (Support In Progress): NIBOU - Photo Disappear in Photo Taking
- 11:12 AM Datanory - NIBOU Production Ticket(ST) #11458 (Ticket Resolved): NIBOU - Photo Disappear in Photo Taking
- - The problem when user try to upload photo in photo taking module, the photo disappear after user take the photo.
-...
15/04/2024
- 06:32 PM Datanory - SNEKKU Production Ticket(ST) #11454 (Pending Client Feedback): Snekku- Hi @Azhar13 Why different? Should be 32.95
- SELECT
b.customer_code,
b.customer_name,
*
FROM
txn_invoice_history_header a
... - 06:31 PM Datanory - SNEKKU Production Ticket(ST) #11454 (Support In Progress): Snekku- Hi @Azhar13 Why different? Should be 32.95
- 06:31 PM Datanory - SNEKKU Production Ticket(ST) #11454 (Ticket Resolved): Snekku- Hi @Azhar13 Why different? Should be 32.95
- !WhatsApp%20Image%202024-04-15%20at%2017.20.10_142642d9.jpg!
- 04:51 PM Datanory - SNEKKU Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- 03:05 PM Datanory - SNEKKU Production Ticket(ST) #11445: Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- SELECT
b.customer_code,
b.customer_name,
*
FROM
txn_invoice_history_header a
... - 02:56 PM Datanory - SNEKKU Production Ticket(ST) #11445 (Pending Client Verification): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- 11:59 AM Datanory - SNEKKU Production Ticket(ST) #11445 (Escalated to Level 3): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- https://app.clickup.com/t/86ep3twmp
- 10:20 AM Datanory - SNEKKU Production Ticket(ST) #11445 (Pending Client Feedback): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- hi @~Leewei may we know, salesman use the cn for which invoice?
- 10:20 AM Datanory - SNEKKU Production Ticket(ST) #11445 (Support In Progress): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- 09:29 AM Datanory - SNEKKU Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- !WhatsApp%20Image%202024-04-15%20at%2008.52.04_2352c60a.jpg!
- 02:49 PM Datanory - SNEKKU Production Ticket(ST) #11442 (Ticket Resolved): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
- 02:38 PM Datanory - SNEKKU Production Ticket(ST) #11442 (Pending Client Verification): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
- 02:37 PM Datanory - SNEKKU Production Ticket(ST) #11442 (Support In Progress): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
- 08:08 AM Datanory - SNEKKU Production Ticket(ST) #11442: Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
- pass back to Azhar, not enough time to check. please check with Rashdan
- 11:52 AM Datanory - GOLDCREST Production Ticket(ST) #11256: Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- I have been already to transaction have to check tomorrow in the sales order pdf file either it shows created date or...
- 09:27 AM Datanory - GOLDCREST Production Ticket(ST) #11256 (Ready for Verification): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- This ticket has to perform testing
the scenario is
login --> then has to do sales order as usual( make sure it... - 09:21 AM Datanory - SNEKKU Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?
12/04/2024
- 06:51 PM Datanory - SNEKKU Production Ticket(ST) #11438 (Ticket Resolved): SNEKKU - These paid ya, but still in invoice history
- 02:37 PM Datanory - SNEKKU Production Ticket(ST) #11438 (Pending Client Verification): SNEKKU - These paid ya, but still in invoice history
- 06:44 PM Datanory - SNEKKU Production Ticket(ST) #11377 (Pending Client Verification): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 02:41 PM Datanory - SNEKKU Production Ticket(ST) #11377 (Escalated to Level 3): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 06:12 PM Datanory - SNEKKU Production Ticket(ST) #11410: Snekku - Done, but help to remove which photo show this can? (no urgent)
- This is WIP the batch file already patched Have to run and check again
- 10:55 AM Datanory - SNEKKU Production Ticket(ST) #11410: Snekku - Done, but help to remove which photo show this can? (no urgent)
- Currently Running the script to check either the images found or not
- 06:09 PM Datanory - SNEKKU Production Ticket(ST) #11442 (Ticket Resolved): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
- !WhatsApp%20Image%202024-04-12%20at%2016.19.51_8de1e4e2.jpg!
- 05:15 PM Datanory - GOLDCREST Production Ticket(ST) #11441 (Escalated to Level 3): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- BAsed on my checking in the autocount the status is cancelled
select * from iv where Docno= 'IN/KL/2206/015'
I n... - 05:06 PM Datanory - GOLDCREST Production Ticket(ST) #11441 (Support In Progress): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- 05:06 PM Datanory - GOLDCREST Production Ticket(ST) #11441 (Ticket Resolved): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- 02:32 PM Datanory - SNEKKU Production Ticket(ST) #11437 (Escalated to Level 3): SNEKKU - Unable scroll up ya
- Ticket in clickup:
Sales Order History: color code & scrolling
11/04/2024
- 11:15 AM Datanory - SNEKKU Production Ticket(ST) #11435 (Ticket Resolved): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
10/04/2024
- 04:44 PM Datanory - NIBOU Production Ticket(ST) #11383 (Ticket Resolved): NIBOU - when she open the report some photo can't show
- 03:40 PM Datanory - SNEKKU Production Ticket(ST) #11438: SNEKKU - These paid ya, but still in invoice history
- - User: MN5
- Customer: 5P503 - 03:28 PM Datanory - SNEKKU Production Ticket(ST) #11438 (Support In Progress): SNEKKU - These paid ya, but still in invoice history
- 03:27 PM Datanory - SNEKKU Production Ticket(ST) #11438 (Ticket Resolved): SNEKKU - These paid ya, but still in invoice history
- - There are paid invoices still shown in Invoice History page in mobile
!c356e38e-ec55-4d70-85ee-506d065b8dcf.jpg!
- 03:23 PM Datanory - SNEKKU Production Ticket(ST) #11437 (Support In Progress): SNEKKU - Unable scroll up ya
- 03:21 PM Datanory - SNEKKU Production Ticket(ST) #11437 (Ticket Resolved): SNEKKU - Unable scroll up ya
- - User: MN9
- Customer: 5P009
- User cannot scroll up the Sales Order History page in mobile
- 03:17 PM Datanory - SNEKKU Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- - Could you please provide an update on whether MC0 is still unable to check in?
09/04/2024
- 05:04 PM Datanory - SNEKKU Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- Handover to rashdan
- 05:04 PM Datanory - SNEKKU Production Ticket(ST) #11435 (Pending Client Feedback): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- hi @~Leewei as we check from our side,it appears that we are able to perform both check-ins and check-outs successfu...
- 05:02 PM Datanory - SNEKKU Production Ticket(ST) #11435 (Support In Progress): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- 05:01 PM Datanory - SNEKKU Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- As we checked from our side we are able to do Check inand check out
- 04:46 PM Datanory - SNEKKU Production Ticket(ST) #11435 (Ticket Resolved): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- !WhatsApp%20Image%202024-04-09%20at%2015.54.18_c8c9bfe9.jpg!
- 11:30 AM Datanory - DAILYFRESH Production Ticket(ST) #11431 (Ticket Resolved): DAILYFRESH - Upload error for sel16
- 08:59 AM Datanory - DAILYFRESH Production Ticket(ST) #11431 (Support In Progress): DAILYFRESH - Upload error for sel16
- 08:59 AM Datanory - DAILYFRESH Production Ticket(ST) #11431 (Ticket Resolved): DAILYFRESH - Upload error for sel16
- - Uploading error couldn't fully uploaded.. we had try to upload it on yesterday evening and today morning. We also s...
- 10:23 AM Datanory - SNEKKU Production Ticket(ST) #11396 (Escalated to Level 3): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
- 10:18 AM Datanory - SNEKKU Production Ticket(ST) #11396 (Support In Progress): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
- 10:00 AM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Ticket Resolved): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
- 09:18 AM Datanory - SNEKKU Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
08/04/2024
- 04:58 PM Datanory - SNEKKU Production Ticket(ST) #11377 (Support In Progress): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 04:53 PM Datanory - SNEKKU Production Ticket(ST) #11377: Snekku- Hi @Azhar13 why unable on behalf mn2?
- Have to Run SQL profiler from our side for further checking
this is the root cause
The reason why the admin-on-... - 12:42 PM Datanory - SNEKKU Production Ticket(ST) #11377: Snekku- Hi @Azhar13 why unable on behalf mn2?
- Already simulated from my side it still show the error
Already escaladed to shu ern for further checking the root ca... - 04:51 PM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- Already requested video screening on the issue Since we could not replicate the issue
- 04:34 PM Datanory - SNEKKU Production Ticket(ST) #11266 (Ticket Resolved): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- 04:32 PM Datanory - SNEKKU Production Ticket(ST) #11310 (Ticket Resolved): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- similar issue
http://124.217.245.100:90/redmine/issues/11339 - 04:30 PM Datanory - SNEKKU Production Ticket(ST) #11339 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- !WhatsApp%20Image%202024-04-08%20at%2016.29.46_ba0366f5.jpg!
!Screenshot_2024-04-08-15-46-57-47_a857bd078bbed84298d0... - 01:38 PM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Pending Client Verification): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
- !WhatsApp%20Image%202024-04-08%20at%2010.35.02_9565b6c9.jpg!
- 01:35 PM Datanory - NIBOU Production Ticket(ST) #11176 (Ticket Resolved): NIBOU - TFP outlet missing a lot , only have pj outlet
- 01:30 PM Datanory - OROMEO Production Ticket(ST) #11399 (Ticket Resolved): OROMEO - Route Plan Import Error
- exec sp_DataLoad_di_RoutePlan_import '57c15e2f-0c28-4ddb-a640-e2877973b4a8' , 'oromeo'
- 01:24 PM Datanory - OROMEO Production Ticket(ST) #11399 (Support In Progress): OROMEO - Route Plan Import Error
- 10:15 AM Datanory - OROMEO Production Ticket(ST) #11399 (Ticket Resolved): OROMEO - Route Plan Import Error
- Hi Kamal,
Seek for your assistance to import merchandiser Apr route plan to datanory.
I not able to import, sys... - 01:20 PM Datanory - SNEKKU Production Ticket(ST) #11410 (Ticket Resolved): Snekku - Done, but help to remove which photo show this can? (no urgent)
- !WhatsApp%20Image%202024-04-06%20at%2019.45.18_4f9acb2b.jpg!
- 01:05 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Ticket Resolved): Snekku - Why some user can view the latest memo but some still in old data?
- 12:37 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Pending Client Verification): Snekku - Why some user can view the latest memo but some still in old data?
- 12:40 PM Datanory - SNEKKU Production Ticket(ST) #11257 (Ticket Resolved): Snekku - Patch all the photo in the web that cacnnot be display
- 12:38 PM Datanory - SNEKKU Production Ticket(ST) #11257 (Pending Client Verification): Snekku - Patch all the photo in the web that cacnnot be display
- 12:17 PM Datanory - GOLDCREST Production Ticket(ST) #11221 (Ticket Resolved): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- 11:54 AM Datanory - GOLDCREST Production Ticket(ST) #11251 (Ticket Resolved): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- 11:48 AM Datanory - NIBOU Production Ticket(ST) #11383 (Pending Client Feedback): NIBOU - when she open the report some photo can't show
- !09e7a7cd-188d-4bd9-92e9-72ca5eceff9d.jpg!
- louise. that photo was corrupted during upload. so the file cannot be r... - 11:46 AM Datanory - NIBOU Production Ticket(ST) #11383 (Support In Progress): NIBOU - when she open the report some photo can't show
- 10:11 AM Datanory - OROMEO Production Ticket(ST) #11288 (Ticket Resolved): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
- 10:10 AM Datanory - OROMEO Production Ticket(ST) #11288 (Pending Client Verification): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
- 09:49 AM Datanory - SNEKKU Production Ticket(ST) #11396 (Ticket Resolved): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
- 7/4/2024: Hi @~Leewei, Need to 'Delete' invoice with '0.00' web paid amount from the list
7/4/2024: Hi @Arif Ibrahim... - 09:11 AM Datanory - SNEKKU Production Ticket(ST) #11312 (Ticket Resolved): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- 09:04 AM Datanory - SNEKKU Production Ticket(ST) #11033 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 09:01 AM Datanory - SNEKKU Production Ticket(ST) #11033 (Verification In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 09:00 AM Datanory - SNEKKU Production Ticket(ST) #11311 (Ticket Resolved): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
07/04/2024
- 07:26 AM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Ticket Resolved): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
06/04/2024
- 10:40 AM Datanory - PRIMAASIA Production Ticket(ST) #11380 (Pending Client Verification): Prima Asia- Sql Accounting Running Slow
- 10:39 AM Datanory - PRIMAASIA Production Ticket(ST) #11380 (Support In Progress): Prima Asia- Sql Accounting Running Slow
05/04/2024
- 05:34 PM Datanory - SNEKKU Production Ticket(ST) #11266: Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- this escallation is similar as this ticket if this ticket is pass, then this ticket will be resolved since it is simi...
- 05:32 PM Datanory - SNEKKU Production Ticket(ST) #11033 (Ready for Verification): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 05:31 PM Datanory - GOLDCREST Production Ticket(ST) #11313 (Ticket Resolved): GOLDCREST - both inv and collection didnt reflect to datanory
- 05:18 PM Datanory - PRIMAASIA Production Ticket(ST) #11380: Prima Asia- Sql Accounting Running Slow
Prima Asia raised an escalation regarding slow performance. After conducting my simulation, I checked the task mana...- 02:14 PM Datanory - PRIMAASIA Production Ticket(ST) #11380 (Ticket Resolved): Prima Asia- Sql Accounting Running Slow
- 05:03 PM Datanory - SNEKKU Production Ticket(ST) #11276 (Pending Client Verification): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- 11:55 AM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- Already verify with shu ern later we will deploy a hotfix expected to do by today 05042024
- 04:49 PM Production Ticket(ST) #11385 (Ticket Resolved): Product Data Import Issues
- Problem:
- After importing product data, we've observed that products are missing their price codes.
Cause:
- Up... - 04:40 PM Production Ticket(ST) #11384 (Ticket Resolved): Customer Data Import Issues
- The issue happen in two cases:
1. Case 1: Incomplete Data Entry
- We've identified instances where all data im... - 04:31 PM Datanory - SNEKKU Production Ticket(ST) #11312 (Pending Client Verification): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- BAes on my checking the photo 301-A603
1)http://mcctestserver.ddns.net:81/DMS_Picture//SNEKKU/MobileUpload/NewCust... - 04:23 PM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- select * from txn_mobile_collection_header where org_id = 'goldcrest'
and created_by = 'dc954dfdc1db4e2aaf9d2759a15... - 04:16 PM Datanory - NIBOU Production Ticket(ST) #11176 (Pending Client Verification): NIBOU - TFP outlet missing a lot , only have pj outlet
- New clickup ticket:
https://app.clickup.com/t/86envb0r2 - 04:14 PM Datanory - GOLDCREST Production Ticket(ST) #11251: Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- select a.created_date as collection_time, b.created_date as checkin_time, * from txn_mobile_collection_header a
inn... - 03:47 PM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Pending Client Verification): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
- 01:19 PM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Escalated to Level 3): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
- 01:09 PM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Support In Progress): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
- 01:08 PM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Ticket Resolved): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
- - in stock request report we can see all the 5 JHR route
- but when supply chain wants to confirm the order, only JH... - 03:41 PM Datanory - NIBOU Production Ticket(ST) #11383 (Ticket Resolved): NIBOU - when she open the report some photo can't show
- - can you help me check what's this issue?
- Rashdan, Nibou report this issues when she open the report some photo c... - 03:18 PM Datanory - OROMEO Production Ticket(ST) #11353 (Ticket Resolved): OROMEO - import Oromeo’s SKU Master Data into Datanory.
- 03:10 PM Datanory - OROMEO Production Ticket(ST) #11353 (Support In Progress): OROMEO - import Oromeo’s SKU Master Data into Datanory.
- 10:32 AM Datanory - SNEKKU Production Ticket(ST) #11311 (Pending Client Verification): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- HI @~Leewei , we already fix this escalation, kindly check and verify and let us know if the problem still persist th...
- 10:16 AM Production Ticket(ST) #11250 (Ticket Resolved): Add And Update Organization Bug
- 10:08 AM Datanory - SNEKKU Production Ticket(ST) #11377 (Pending Client Feedback): Snekku- Hi @Azhar13 why unable on behalf mn2?
- as we checked from out side there is no issue> upload as MN5 and perform the on behalf process and able to access fo...
- 10:07 AM Datanory - SNEKKU Production Ticket(ST) #11377 (Support In Progress): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 10:06 AM Datanory - SNEKKU Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 09:32 AM Datanory - SNEKKU Production Ticket(ST) #11290 (Ticket Resolved): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
- 09:31 AM Datanory - PRIMAASIA Production Ticket(ST) #11365 (Ticket Resolved): To verify product price in the previous transaction (SO,return, collection)
- 09:24 AM Datanory - PRIMAASIA Production Ticket(ST) #11365 (Support In Progress): To verify product price in the previous transaction (SO,return, collection)
- 09:20 AM Datanory - SNEKKU Production Ticket(ST) #11373 (Ticket Resolved): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
- this was assisted by chong yu and the route plan was updated casd closed
- 08:55 AM Datanory - SNEKKU Production Ticket(ST) #11282 (Ticket Resolved): SNEKKU - this order got photo taking, not web no shown
- 08:23 AM Production Ticket(ST) #11032 (Ticket Resolved): SNEKKU - No catalogue can view in memo?
- 1. This ticket is being closed due to its extended duration at level 3 without resolution.
2. It appears that there...
04/04/2024
- 07:59 AM Production Ticket(ST) #11032 (Pending Client Verification): SNEKKU - No catalogue can view in memo?
- 05:08 PM Datanory - SNEKKU Production Ticket(ST) #11374 (Ticket Resolved): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
- 05:02 PM Datanory - SNEKKU Production Ticket(ST) #11374 (Support In Progress): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
- 04:05 PM Datanory - SNEKKU Production Ticket(ST) #11374: Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
- https://app.clickup.com/t/86ep1jn7v
- 03:59 PM Datanory - SNEKKU Production Ticket(ST) #11374 (Ticket Resolved): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
- !WhatsApp%20Image%202024-04-04%20at%2015.58.30_082dd5d3.jpg!
User : Admin
Password : snekku
Organisation: ... - 04:46 PM Datanory - SNEKKU Production Ticket(ST) #11282 (Pending Client Verification): SNEKKU - this order got photo taking, not web no shown
- 02:44 PM Datanory - GOLDCREST Production Ticket(ST) #11331 (Ticket Resolved): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- 02:42 PM Production Ticket(ST) #11363 (Ticket Resolved): Backup Storage Almost Full
- 02:37 PM Production Ticket(ST) #11363 (Support In Progress): Backup Storage Almost Full
- 02:22 PM Datanory - SNEKKU Production Ticket(ST) #11373: snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
- delete the route plan data for org_id=snekku and year=2024 and month=4 then reload the data
- 11:57 AM Datanory - SNEKKU Production Ticket(ST) #11373 (Support In Progress): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
- 11:51 AM Datanory - SNEKKU Production Ticket(ST) #11373 (Ticket Resolved): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
03/04/2024
- 12:12 AM Datanory - PRIMAASIA Production Ticket(ST) #11365: To verify product price in the previous transaction (SO,return, collection)
- need to do before lunch, because this considers as urgent, will affect their operations.
- 03:49 PM Datanory - PRIMAASIA Production Ticket(ST) #11365 (Ticket Resolved): To verify product price in the previous transaction (SO,return, collection)
- This task assigned by arif
Hi Azhar, please help Kamal on tomorrow morning (03 April 2024) to check and verify the... - 06:55 PM Datanory - GOLDCREST Production Ticket(ST) #11256: Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- Already checked with shu ern this wil lbe release on 14 april
- 06:32 PM Datanory - GOLDCREST Production Ticket(ST) #11313 (Pending Client Verification): GOLDCREST - both inv and collection didnt reflect to datanory
- 05:12 PM Datanory - GOLDCREST Production Ticket(ST) #11313 (Escalated to Level 3): GOLDCREST - both inv and collection didnt reflect to datanory
- 06:29 PM Datanory - GOLDCREST Production Ticket(ST) #11221 (Pending Client Verification): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- 03:47 PM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Pending Client Feedback): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
- For this ticket, we have requested the user to confirm whether they grant access to media files or not
(mobile-> set... - 03:42 PM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Support In Progress): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
- 03:42 PM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Ticket Resolved): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
- 03:42 PM Datanory - PRIMAASIA Production Ticket(ST) #11360 (Ticket Resolved): PrimaAsia- @+60 19-406 0922 this order from datanory but why the price is totally different.its that we need to check before approve in datanory or how
- 03:42 PM Datanory - PRIMAASIA Production Ticket(ST) #11360 (Pending Client Verification): PrimaAsia- @+60 19-406 0922 this order from datanory but why the price is totally different.its that we need to check before approve in datanory or how
- 03:30 PM Datanory - PRIMAASIA Production Ticket(ST) #11360 (Support In Progress): PrimaAsia- @+60 19-406 0922 this order from datanory but why the price is totally different.its that we need to check before approve in datanory or how
- 02:55 PM Datanory - PRIMAASIA Production Ticket(ST) #11360 (Ticket Resolved): PrimaAsia- @+60 19-406 0922 this order from datanory but why the price is totally different.its that we need to check before approve in datanory or how
- !WhatsApp%20Image%202024-04-03%20at%2014.55.52_e7c912a5.jpg!
- 03:40 PM Datanory - GOLDCREST Production Ticket(ST) #11333 (Ticket Resolved): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- 12:49 PM Datanory - GOLDCREST Production Ticket(ST) #11333 (Verification In Progress): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- 11:55 AM Datanory - GOLDCREST Production Ticket(ST) #11333 (Ready for Verification): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- 03:39 PM Production Ticket(ST) #11363 (Ticket Resolved): Backup Storage Almost Full
- Hi Afiq,
We need attention to an issue regarding our backup storage. As of my latest review, the backup storage is n... - 03:39 PM Datanory - PRIMAASIA Production Ticket(ST) #11362 (Ticket Resolved): Prima Asia- Team , the location part should be default and not alpro . Please check n revert to us as soon as possible
- 03:32 PM Datanory - PRIMAASIA Production Ticket(ST) #11362 (Support In Progress): Prima Asia- Team , the location part should be default and not alpro . Please check n revert to us as soon as possible
- 03:32 PM Datanory - PRIMAASIA Production Ticket(ST) #11362 (Ticket Resolved): Prima Asia- Team , the location part should be default and not alpro . Please check n revert to us as soon as possible
- !WhatsApp%20Image%202024-04-03%20at%2015.31.01_953e0648.jpg!
- 02:49 PM Datanory - SNEKKU Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 301-A603
As I perform testing in testing I have tested two scenario
scenario 1:
checked under customer setup th... - 02:18 PM Datanory - SNEKKU Production Ticket(ST) #11311 (Support In Progress): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- 10:52 AM Datanory - SNEKKU Production Ticket(ST) #11311: Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- As this ticket was tested in the trail the words able to see clearly
this ticket is in pending deployment - 02:14 PM Datanory - SNEKKU Production Ticket(ST) #11312: Snekku - hi @Azhar13 why customer's photo unable remove ya?
- As I checked with technical team (Mei Ling)
There is some further enhancement needed for this escalation hence th... - 02:08 PM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- As I checked with shu ern this will be the next release will be on next week Friday
- 01:27 PM Production Ticket(ST) #11250 (Verification In Progress): Add And Update Organization Bug
- 01:27 PM Production Ticket(ST) #11250 (Ready for Verification): Add And Update Organization Bug
- 12:58 PM Datanory - SNEKKU Production Ticket(ST) #11266 (Support In Progress): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- 11:57 AM Datanory - SNEKKU Production Ticket(ST) #11266 (Escalated to Level 3): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- 12:57 PM Datanory - OROMEO Production Ticket(ST) #11353 (Ticket Resolved): OROMEO - import Oromeo’s SKU Master Data into Datanory.
- Dear Rashdan,
Please assist to import Oromeo’s SKU Master Data into Datanory.
Please be advised that Oromeo onl... - 12:56 PM Datanory - SNEKKU Production Ticket(ST) #11310 (Support In Progress): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- 12:36 PM Datanory - GOLDCREST Production Ticket(ST) #11251 (Pending Client Verification): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- 12:30 PM Datanory - SNEKKU Production Ticket(ST) #11276 (Support In Progress): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- 12:14 PM Datanory - SNEKKU Production Ticket(ST) #11309: Snekku - Why some user can view the latest memo but some still in old data?
- this ticket has to close
After we perform testing.It has to release - 12:10 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Support In Progress): Snekku - Why some user can view the latest memo but some still in old data?
- 12:06 PM Datanory - OROMEO Production Ticket(ST) #11288 (Support In Progress): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
- 12:05 PM Datanory - OROMEO Production Ticket(ST) #11288 (Pending Client Feedback): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
- 11:42 AM Datanory - SNEKKU Production Ticket(ST) #11339: Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- download 20 times
- 11:36 AM Datanory - SNEKKU Production Ticket(ST) #11339 (Support In Progress): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- 09:14 AM Datanory - SNEKKU Production Ticket(ST) #11339 (Escalated to Level 3): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
02/04/2024
- 06:20 PM Datanory - SNEKKU Production Ticket(ST) #11276 (Escalated to Level 3): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- 01:58 PM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- already tested in in the test server the discount able to show the after discount price
- 12:00 PM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- I have to test in the Test server on this
this tomorrow will releaese - 10:57 AM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- have to follow up with shu ern on this
- 03:55 PM Datanory - SNEKKU Production Ticket(ST) #11282: SNEKKU - this order got photo taking, not web no shown
- the photo already abel to see but if more than one photo is uploaded it shows inly one .
already asked shu ern to fix - 11:39 AM Datanory - SNEKKU Production Ticket(ST) #11282: SNEKKU - this order got photo taking, not web no shown
- Follow up shu ern
have to do for all org_ID - 02:01 PM Datanory - SNEKKU Production Ticket(ST) #11339 (Support In Progress): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- This ticket is
to do list where I have to got to customer detail mobile and should not do anything and click submit... - 12:47 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Escalated to Level 3): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- https://app.clickup.com/t/86ep0yp87
- 11:29 AM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- Have to ask shu ern
example
on send behalf concern
is there a specific logic that they can access other salesmen... - 11:57 AM Datanory - SNEKKU Production Ticket(ST) #11033 (Escalated to Level 3): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 11:56 AM Datanory - SNEKKU Production Ticket(ST) #11033 (Escalated to 3rd Party): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- https://app.clickup.com/t/86ep0y8pr
- 10:44 AM Datanory - SNEKKU Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- Create click up on this ticket
- 11:45 AM Datanory - SNEKKU Production Ticket(ST) #11341 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- 11:43 AM Datanory - SNEKKU Production Ticket(ST) #11341 (Support In Progress): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- 11:33 AM Datanory - SNEKKU Production Ticket(ST) #11310 (Escalated to Level 3): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- 11:32 AM Datanory - SNEKKU Production Ticket(ST) #11310 (Support In Progress): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- 10:53 AM Datanory - GOLDCREST Production Ticket(ST) #11256: Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- https://app.clickup.com/t/86enycxep
- 10:48 AM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- Close this ticket
01/04/2024
- 05:26 PM Datanory - SNEKKU Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- test multiple device
test first then Esacalate to l3 ifnot function - 05:20 PM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- I tested in trail it shows the same result where If I choose the same outlet once i perform transaction the it did n...
- 12:47 PM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- This one has to do testing on trial and verify with shu ern is this ok or not
First case
login as MS1 do transact... - 04:43 PM Datanory - GOLDCREST Production Ticket(ST) #11331 (Pending Client Feedback): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- !cngc.png!
Could not find any collection for invoice O296508. - 03:55 PM Datanory - GOLDCREST Production Ticket(ST) #11331: GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- Login as WWX in mobile and Find out the invoice still appear in mobile upon simulation. 1/4
!simulate.png!
- 12:26 PM Datanory - GOLDCREST Production Ticket(ST) #11331: GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- - Hand over to afiq for troubleshoot end to end
- 03:07 PM Datanory - SNEKKU Production Ticket(ST) #11341 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
-
!WhatsApp%20Image%202024-04-01%20at%2014.36.26_3d3c17e7.jpg!
- 02:53 PM Datanory - SNEKKU Production Ticket(ST) #11339 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- !WhatsApp%20Image%202024-04-01%20at%2014.36.26_3f58e4f3.jpg!
!WhatsApp%20Image%202024-04-01%20at%2014.36.26_4e85dae9... - 12:53 PM Datanory - SNEKKU Production Ticket(ST) #11311: Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- This ticket is in pending deployment.
- 12:52 PM Datanory - SNEKKU Production Ticket(ST) #11310: Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- This ticker has to check again the root cause . Test from my side where backup the customer attachment and and custo...
- 12:41 PM Datanory - SNEKKU Production Ticket(ST) #11030 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 12:40 PM Datanory - SNEKKU Production Ticket(ST) #11030 (Support In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- http://124.217.245.100:90/redmine/issues/11033
- 12:35 PM Datanory - GOLDCREST Production Ticket(ST) #11333 (Escalated to Level 3): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- https://app.clickup.com/t/86ep0mt6n
- 09:29 AM Datanory - GOLDCREST Production Ticket(ST) #11333 (Escalate to 2nd Level Support): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- based on our finding from myself and Alfred .Regarding the Salesman Activity Report, it appears that there are dupli...
- 09:27 AM Datanory - GOLDCREST Production Ticket(ST) #11333 (Support In Progress): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- 09:27 AM Datanory - GOLDCREST Production Ticket(ST) #11333 (Ticket Resolved): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- !WhatsApp%20Image%202024-03-29%20at%2016.36.47_7947e694.jpg!
- 12:24 PM Datanory - GOLDCREST Production Ticket(ST) #11313 (Escalate to 2nd Level Support): GOLDCREST - both inv and collection didnt reflect to datanory
- - handover to arif to troubleshoot end to end
- 12:00 PM Datanory - SNEKKU Production Ticket(ST) #11257: Snekku - Patch all the photo in the web that cacnnot be display
- pending L3
31/03/2024
- 01:33 AM Datanory - GOLDCREST Production Ticket(ST) #11331: GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- Handover to azhar. Change shift.
Waiting client to reply. Meanwhile, you can ask shanyou or arif or afiq about this ... - 01:22 AM Datanory - GOLDCREST Production Ticket(ST) #11313: GOLDCREST - both inv and collection didnt reflect to datanory
- Handover to Azhar. Change shift.
Discuss with arif, why the invoice and collection found in at table with at_type De...
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