Activity
From 28/03/2024 to 26/04/2024
26/04/2024
- 08:25 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module)
- Web running no override mobile running no.
- 03:51 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11514 (Ticket Resolved): GOLDCREST - unit price rm20, when confirm jump to rm1000)
- Display price issue for history.
- 02:54 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11566 (Ticket Resolved): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...)
- support
- 02:48 PM 1.00 hour (Production Ticket(ST) #11252 (Ticket Resolved): Issue with Postcode Data Type in Add New Customer Feature)
- No postcode validation
- 12:26 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11565 (Ticket Resolved): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist)
- support
- 09:46 AM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #11561 (Ticket Resolved): Snekku hi @Azhar13 why user can deduct which invoice paid previous?)
- support
- 09:28 AM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #11556 (Ticket Resolved): Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks)
- support
- 09:23 AM Datanory - DAILYFRESH 0.50 hour (Production Ticket(ST) #11558 (Ticket Resolved): Daily fresh- Credit term still got rounding..)
- support
- 09:00 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11560 (Ticket Resolved): Snekku- hi @Azhar13 user MC unable upload, please assist)
- support
25/04/2024
- 06:02 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11539 (Ticket Resolved): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.)
- support
- 05:59 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11561 (Ticket Resolved): Snekku hi @Azhar13 why user can deduct which invoice paid previous?)
- support and simulation
- 09:03 AM Datanory - DAILYFRESH 0.50 hour (Production Ticket(ST) #11551 (Ticket Resolved): DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name)
- support
24/04/2024
- 06:07 PM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #11495 (Ticket Resolved): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video)
- support
- 04:10 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #11511 (Ticket Resolved): OROMEO - May Route Plan Import)
- Client request.
- 11:17 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11527 (Ticket Resolved): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.)
- support and stimulation
- 10:43 AM Datanory - SNEKKU 48.00 hours (Production Ticket(ST) #11474 (Ticket Resolved): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload)
- Apps update
23/04/2024
- 02:09 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11525 (Ticket Resolved): snekku - Hi @Azhar13 why this web got photo, but apps empty ya)
- support and simulation
- 12:20 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11525 (Ticket Resolved): snekku - Hi @Azhar13 why this web got photo, but apps empty ya)
- support
- 10:26 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module)
- Client feature request.
- 09:23 AM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11503 (Ticket Resolved): GOLDCREST - the collections not in sequence no)
- Generate collection doc no. Function got issue
- 09:21 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11502 (Ticket Resolved): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?)
- Generate collection doc no. Function got issue
- 09:14 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11527 (Ticket Resolved): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.)
- support
22/04/2024
- 05:19 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11514 (Ticket Resolved): GOLDCREST - unit price rm20, when confirm jump to rm1000)
- issue of unit price rm20 jump to rm1000 after confirm the sales order.
- 03:40 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11508 (Ticket Resolved): SNEKKU - call report about which customer not yet get location)
- Client request.
- 03:15 PM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #11495 (Ticket Resolved): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video)
- support and simulation
- 02:35 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11256 (Ticket Resolved): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24)
- support
- 02:30 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11300 (Ticket Resolved): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item)
- support
- 12:27 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11513 (Ticket Resolved): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app)
- Invoice created by client, daphne.
21/04/2024
- 11:49 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11509 (Ticket Resolved): SNEKKU - no need check in / out for sales order and collection)
- Feature request
- 10:45 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11410 (Ticket Resolved): Snekku - Done, but help to remove which photo show this can? (no urgent))
- wupport
- 10:43 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11464 (Ticket Resolved): SNEKKU - help to call report for which customer not yet upload photo)
- support
- 10:42 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11486 (Ticket Resolved): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection)
- support
20/04/2024
- 02:48 AM Datanory - GRADINO 3.00 hours (Production Ticket(ST) #11473 (Ticket Resolved): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment)
- Wrong data in product item table.
- 10:44 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11500 (Ticket Resolved): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011)
- collection issue
- 04:14 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11497 (Ticket Resolved): SNEKKU - Hi @Azhar13 Why this acc not in list?)
- Customer not in the list
- 02:08 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11502 (Ticket Resolved): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?)
- Generate collection doc no. Function got issue
- 02:05 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11503 (Ticket Resolved): GOLDCREST - the collections not in sequence no)
- Generate collection doc no. Function got issue
19/04/2024
- 05:42 PM Datanory - GOLDCREST 4.00 hours (Production Ticket(ST) #11498 (Ticket Resolved): Goldcrest- unable upload)
- support and simulation
- 11:37 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11498 (Ticket Resolved): Goldcrest- unable upload)
- support and stimulation
- 05:34 PM Datanory - DAILYFRESH 3.00 hours (Production Ticket(ST) #11499 (Ticket Resolved): Daily Fresh- Upload error for sel16)
- support and simulation
- 10:31 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11485 (Ticket Resolved): snekku - Hi morning, may I know why some of transaction not show cheque date ?)
- support and simulation
18/04/2024
- 03:02 PM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #11458 (Ticket Resolved): NIBOU - Photo Disappear in Photo Taking)
- Photo disappear.
- 11:58 AM Datanory - PRIMAASIA 0.50 hour (Production Ticket(ST) #11471 (Ticket Resolved): PrimaAsia- y still I can't open the photos)
- check data existence and pulling report with multiple scenario
- 10:59 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11477 (Ticket Resolved): Goldcrest- Hi, invoice and collection didn't reflect in autocount)
- support and simulation
- 10:57 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11486 (Ticket Resolved): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection)
- support and simulation
17/04/2024
- 04:32 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11476 (Ticket Resolved): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks)
- support and simulation
- 10:19 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11460 (Ticket Resolved): Snekku- Hi @Azhar13 How long will disapper if not upload photo?)
- Client enquiry
- 09:57 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11454 (Ticket Resolved): Snekku- Hi @Azhar13 Why different? Should be 32.95)
- support and stimulation
16/04/2024
- 04:17 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11437 (Ticket Resolved): SNEKKU - Unable scroll up ya)
- Cannot scroll the page.
- 11:25 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11454 (Ticket Resolved): Snekku- Hi @Azhar13 Why different? Should be 32.95)
- support and simulation
15/04/2024
- 04:51 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist)
- support and simulation
- 11:59 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist)
- support and stimulation
- 02:49 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11442 (Ticket Resolved): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?)
- support and simulation
- 09:21 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?)
- support and stimulation
12/04/2024
- 06:44 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?)
- support and simulation
- 05:15 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11441 (Ticket Resolved): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?)
- support and simulation
- 02:37 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11438 (Ticket Resolved): SNEKKU - These paid ya, but still in invoice history)
- Invoice History page show outstanding invoice and invoice for past two months.
- 02:32 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11437 (Ticket Resolved): SNEKKU - Unable scroll up ya)
- Cannot scroll the page.
09/04/2024
- 11:30 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11431 (Ticket Resolved): DAILYFRESH - Upload error for sel16)
- Impact of the latest deployment regarding excluding 0 amount invoices from collection for Snekku.
- 10:00 AM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11364 (Ticket Resolved): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images)
- support
- 09:18 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist)
- support and simulation
08/04/2024
- 04:34 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11266 (Ticket Resolved): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update)
- support
- 04:32 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11310 (Ticket Resolved): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya)
- support and similar
- 04:30 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11339 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?)
- support and stimulation
- 01:38 PM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11364 (Ticket Resolved): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images)
- support
- 01:30 PM Datanory - OROMEO 2.00 hours (Production Ticket(ST) #11399 (Ticket Resolved): OROMEO - Route Plan Import Error)
- Datacheck timeout.
- 12:40 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11257 (Ticket Resolved): Snekku - Patch all the photo in the web that cacnnot be display)
- support and stimulation
- 12:17 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11221 (Ticket Resolved): GOLDCREST - collection done on 15/03 but mobile all showing 14/03)
- support and simulation
- 11:54 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11251 (Ticket Resolved): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03)
- support simulation
- 10:10 AM Datanory - OROMEO 48.00 hours (Production Ticket(ST) #11288 (Ticket Resolved): OROMEO - Re-import Oromeo Yee Lee’s Customer Master)
- Client feature request.
- 09:11 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11312 (Ticket Resolved): Snekku - hi @Azhar13 why customer's photo unable remove ya?)
- support and simulation
- 09:04 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11033 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check)
- support and stimulation
- 09:00 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11311 (Ticket Resolved): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence)
- support and simulation
05/04/2024
- 05:31 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11313 (Ticket Resolved): GOLDCREST - both inv and collection didnt reflect to datanory)
- support
- 05:06 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11312 (Ticket Resolved): Snekku - hi @Azhar13 why customer's photo unable remove ya?)
- support
- 05:03 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist)
- support
- 04:16 PM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #11176 (Ticket Resolved): NIBOU - TFP outlet missing a lot , only have pj outlet)
- Integration of customers from autocount to datanory only include the customer master account.
- 03:47 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11379 (Ticket Resolved): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report)
- Stock Request Item Report only displays approved requests
- 01:19 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11379 (Ticket Resolved): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report)
- Stock Request Item Report only displays approved requests
- 03:18 PM Datanory - OROMEO 6.00 hours (Production Ticket(ST) #11353 (Ticket Resolved): OROMEO - import Oromeo’s SKU Master Data into Datanory.)
- Client enquiry and request.
- 10:32 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11311 (Ticket Resolved): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence)
- support and simulation
- 10:16 AM 1.00 hour (Production Ticket(ST) #11250 (Ticket Resolved): Add And Update Organization Bug)
- support
- 09:31 AM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11365 (Ticket Resolved): To verify product price in the previous transaction (SO,return, collection) )
- support
- 09:20 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11373 (Ticket Resolved): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl)
- support
- 08:55 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11282 (Ticket Resolved): SNEKKU - this order got photo taking, not web no shown)
- Photo missing even before upload.
04/04/2024
- 05:08 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11374 (Ticket Resolved): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing)
- support and stimulation
- 04:46 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11282 (Ticket Resolved): SNEKKU - this order got photo taking, not web no shown)
- Photo missing even before upload.
03/04/2024
- 03:47 PM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11364 (Ticket Resolved): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images)
- support
- 03:39 PM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11362 (Ticket Resolved): Prima Asia- Team , the location part should be default and not alpro . Please check n revert to us as soon as possible)
- support
- 09:14 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11339 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?)
- support and stimulation
02/04/2024
- 06:20 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist)
- support and stimulation
- 12:47 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11300 (Ticket Resolved): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item)
- support and stimulation
- 11:56 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11033 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check)
- support and stimulation
- 11:45 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11341 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?)
- support
- 11:33 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11310 (Ticket Resolved): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya)
- support and stimulation
01/04/2024
- 04:43 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11331 (Ticket Resolved): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount)
- Find the collection
- 12:26 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11331 (Ticket Resolved): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount)
- support
- 12:41 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11030 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check)
- Duplication
- 12:35 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11333 (Ticket Resolved): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report)
- support
- 09:29 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11333 (Ticket Resolved): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report)
- support
- 12:24 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11313 (Ticket Resolved): GOLDCREST - both inv and collection didnt reflect to datanory)
- support
29/03/2024
- 06:12 PM Datanory - GOLDCREST 3.00 hours (Production Ticket(ST) #11314 (Ticket Resolved): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount)
- support and stimulation
- 05:54 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11314 (Ticket Resolved): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount)
- stimulation
28/03/2024
- 01:49 PM Datanory - DAILYFRESH 0.20 hour (Production Ticket(ST) #11125 (Ticket Resolved): Daily fresh - Shows invalid supervisor)
- support
- 01:37 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11068 (Ticket Resolved): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks)
- support
- 01:36 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11301 (Ticket Resolved): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks)
- support
- 01:34 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11160 (Ticket Resolved): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing)
- support
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