Activity
From 20/03/2024 to 18/04/2024
18/04/2024
- 03:02 PM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #11458 (Ticket Resolved): NIBOU - Photo Disappear in Photo Taking)
- Photo disappear.
- 11:58 AM Datanory - PRIMAASIA 0.50 hour (Production Ticket(ST) #11471 (Ticket Resolved): PrimaAsia- y still I can't open the photos)
- check data existence and pulling report with multiple scenario
- 10:59 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11477 (Ticket Resolved): Goldcrest- Hi, invoice and collection didn't reflect in autocount)
- support and simulation
- 10:57 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11486 (Ticket Resolved): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection)
- support and simulation
17/04/2024
- 04:32 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11476 (Ticket Resolved): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks)
- support and simulation
- 10:19 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11460 (Ticket Resolved): Snekku- Hi @Azhar13 How long will disapper if not upload photo?)
- Client enquiry
- 09:57 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11454 (Ticket Resolved): Snekku- Hi @Azhar13 Why different? Should be 32.95)
- support and stimulation
16/04/2024
- 04:17 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11437 (Ticket Resolved): SNEKKU - Unable scroll up ya)
- Cannot scroll the page.
- 11:25 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11454 (Ticket Resolved): Snekku- Hi @Azhar13 Why different? Should be 32.95)
- support and simulation
15/04/2024
- 04:51 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist)
- support and simulation
- 11:59 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist)
- support and stimulation
- 02:49 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11442 (Ticket Resolved): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?)
- support and simulation
- 09:21 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?)
- support and stimulation
12/04/2024
- 06:44 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?)
- support and simulation
- 05:15 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11441 (Ticket Resolved): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?)
- support and simulation
- 02:37 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11438 (Ticket Resolved): SNEKKU - These paid ya, but still in invoice history)
- Invoice History page show outstanding invoice and invoice for past two months.
- 02:32 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11437 (Ticket Resolved): SNEKKU - Unable scroll up ya)
- Cannot scroll the page.
09/04/2024
- 11:30 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11431 (Ticket Resolved): DAILYFRESH - Upload error for sel16)
- Impact of the latest deployment regarding excluding 0 amount invoices from collection for Snekku.
- 10:00 AM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11364 (Ticket Resolved): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images)
- support
- 09:18 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist)
- support and simulation
08/04/2024
- 04:34 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11266 (Ticket Resolved): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update)
- support
- 04:32 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11310 (Ticket Resolved): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya)
- support and similar
- 04:30 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11339 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?)
- support and stimulation
- 01:38 PM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11364 (Ticket Resolved): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images)
- support
- 01:30 PM Datanory - OROMEO 2.00 hours (Production Ticket(ST) #11399 (Ticket Resolved): OROMEO - Route Plan Import Error)
- Datacheck timeout.
- 12:40 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11257 (Ticket Resolved): Snekku - Patch all the photo in the web that cacnnot be display)
- support and stimulation
- 12:17 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11221 (Ticket Resolved): GOLDCREST - collection done on 15/03 but mobile all showing 14/03)
- support and simulation
- 11:54 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11251 (Ticket Resolved): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03)
- support simulation
- 10:10 AM Datanory - OROMEO 48.00 hours (Production Ticket(ST) #11288 (Ticket Resolved): OROMEO - Re-import Oromeo Yee Lee’s Customer Master)
- Client feature request.
- 09:11 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11312 (Ticket Resolved): Snekku - hi @Azhar13 why customer's photo unable remove ya?)
- support and simulation
- 09:04 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11033 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check)
- support and stimulation
- 09:00 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11311 (Ticket Resolved): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence)
- support and simulation
05/04/2024
- 05:31 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11313 (Ticket Resolved): GOLDCREST - both inv and collection didnt reflect to datanory)
- support
- 05:06 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11312 (Ticket Resolved): Snekku - hi @Azhar13 why customer's photo unable remove ya?)
- support
- 05:03 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist)
- support
- 04:16 PM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #11176 (Ticket Resolved): NIBOU - TFP outlet missing a lot , only have pj outlet)
- Integration of customers from autocount to datanory only include the customer master account.
- 03:47 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11379 (Ticket Resolved): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report)
- Stock Request Item Report only displays approved requests
- 01:19 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11379 (Ticket Resolved): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report)
- Stock Request Item Report only displays approved requests
- 03:18 PM Datanory - OROMEO 6.00 hours (Production Ticket(ST) #11353 (Ticket Resolved): OROMEO - import Oromeo’s SKU Master Data into Datanory.)
- Client enquiry and request.
- 10:32 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11311 (Ticket Resolved): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence)
- support and simulation
- 10:16 AM 1.00 hour (Production Ticket(ST) #11250 (Ticket Resolved): Add And Update Organization Bug)
- support
- 09:31 AM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11365 (Ticket Resolved): To verify product price in the previous transaction (SO,return, collection) )
- support
- 09:20 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11373 (Ticket Resolved): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl)
- support
- 08:55 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11282 (Ticket Resolved): SNEKKU - this order got photo taking, not web no shown)
- Photo missing even before upload.
04/04/2024
- 05:08 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11374 (Ticket Resolved): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing)
- support and stimulation
- 04:46 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11282 (Ticket Resolved): SNEKKU - this order got photo taking, not web no shown)
- Photo missing even before upload.
03/04/2024
- 03:47 PM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11364 (Ticket Resolved): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images)
- support
- 03:39 PM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11362 (Ticket Resolved): Prima Asia- Team , the location part should be default and not alpro . Please check n revert to us as soon as possible)
- support
- 09:14 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11339 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?)
- support and stimulation
02/04/2024
- 06:20 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist)
- support and stimulation
- 12:47 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11300 (Ticket Resolved): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item)
- support and stimulation
- 11:56 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11033 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check)
- support and stimulation
- 11:45 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11341 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?)
- support
- 11:33 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11310 (Ticket Resolved): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya)
- support and stimulation
01/04/2024
- 04:43 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11331 (Ticket Resolved): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount)
- Find the collection
- 12:26 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11331 (Ticket Resolved): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount)
- support
- 12:41 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11030 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check)
- Duplication
- 12:35 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11333 (Ticket Resolved): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report)
- support
- 09:29 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11333 (Ticket Resolved): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report)
- support
- 12:24 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11313 (Ticket Resolved): GOLDCREST - both inv and collection didnt reflect to datanory)
- support
29/03/2024
- 06:12 PM Datanory - GOLDCREST 3.00 hours (Production Ticket(ST) #11314 (Ticket Resolved): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount)
- support and stimulation
- 05:54 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11314 (Ticket Resolved): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount)
- stimulation
28/03/2024
- 01:49 PM Datanory - DAILYFRESH 0.20 hour (Production Ticket(ST) #11125 (Ticket Resolved): Daily fresh - Shows invalid supervisor)
- support
- 01:37 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11068 (Ticket Resolved): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks)
- support
- 01:36 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11301 (Ticket Resolved): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks)
- support
- 01:34 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11160 (Ticket Resolved): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing)
- support
27/03/2024
- 03:08 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11290 (Ticket Resolved): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude)
- support and stimulation
26/03/2024
- 06:30 PM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #11307 (Ticket Resolved): Snekku - hi, please help to remove 20002_1, thanks)
- support and stimulation
- 06:25 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11301 (Ticket Resolved): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks)
- Escalted to technical team
- 05:42 PM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11287 (Ticket Resolved): PRIMAASIA - Update Integration frequencies)
- Feature request.
- 05:41 PM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11287 (Ticket Resolved): PRIMAASIA - Update Integration frequencies)
- Feature request.
- 02:37 PM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #11302 (Ticket Resolved): Snekku - hi @~Jann Yap @Azhar13 ,this 2 order not in mysoft, please help to check it)
- support and stimulation
- 11:28 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11294 (Ticket Resolved): Snekku- Hi @Azhar13 set promo but SO not shown, please assist)
- support
- 10:01 AM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #11294 (Ticket Resolved): Snekku- Hi @Azhar13 set promo but SO not shown, please assist)
- support and stimulation
25/03/2024
- 05:48 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11277 (Ticket Resolved): daily fresh - @~Datanory Support , kindly justification for the stock valuation above for SEL08 total stock is zero end Total amount is -43 for qty , and amount RM-136.75.)
- support and stimulation
23/03/2024
- 02:19 PM Datanory - DAILYFRESH 10.00 hours (Production Ticket(ST) #11125 (Ticket Resolved): Daily fresh - Shows invalid supervisor)
- feature enhancement
- 02:00 PM Datanory - GOLDCREST 10.00 hours (Production Ticket(ST) #11160 (Ticket Resolved): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing)
- Feature enhancement.
- 12:11 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11248 (Ticket Resolved): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?)
- Current logic, salesman start with W is transfer out from KL, other from HQ.
21/03/2024
- 12:49 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11256 (Ticket Resolved): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24)
- support and stimulation
- 12:37 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #10895 (Ticket Resolved): Snekku- Hi, some of customers history empty)
- support and stimulation
- 09:37 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11253 (Ticket Resolved): Goldcrest Hotline - hi, user MCJ unable restore database)
- support and stimulation
- 08:51 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #10924 (Ticket Resolved): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166)
- support and stimulation
- 08:49 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #10897 (Ticket Resolved): Goldcrest- this collection rm202 didnt reflect to phone)
- support and stimulation
20/03/2024
- 04:40 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11253 (Ticket Resolved): Goldcrest Hotline - hi, user MCJ unable restore database)
- support and stimulation
- 03:58 PM 1.00 hour (Production Ticket(ST) #11252 (Ticket Resolved): Issue with Postcode Data Type in Add New Customer Feature)
- Issue with Postcode Data Type in Add New Customer Feature
- 03:47 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11084 (Ticket Resolved): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?)
- support and stimulation
- 03:41 PM 1.00 hour (Production Ticket(ST) #11045 (Ticket Resolved): Snekku- hi jann, not key in sales order, but in mysoft got)
- support and stimulation
- 11:36 AM 1.00 hour (Production Ticket(ST) #11045 (Ticket Resolved): Snekku- hi jann, not key in sales order, but in mysoft got)
- support and stimulation
- 02:56 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11248 (Ticket Resolved): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?)
- Current logic, salesman start with W is transfer out from KL, other from HQ.
- 11:22 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11248 (Ticket Resolved): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?)
- Current logic, salesman start with W is transfer out from KL, other from HQ.
- 02:52 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #10930 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items)
- suppose and stimulation
- 12:37 PM 1.00 hour (Production Ticket(ST) #11250 (Ticket Resolved): Add And Update Organization Bug)
- Add And Update Organization Bug
- 11:45 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #10950 (Ticket Resolved): Snekku-Hi, please assist as keep lag here ya)
- support and stimulation
- 09:59 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #10950 (Ticket Resolved): Snekku-Hi, please assist as keep lag here ya)
- stimulation and support
- 11:02 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #10954 (Ticket Resolved): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection)
- support and stimulation
- 10:33 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #10913 (Ticket Resolved): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?)
- support and stimulation
- 10:28 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #10959 (Ticket Resolved): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount)
- support
- 09:51 AM Datanory - GOLDCREST 0.20 hour (Production Ticket(ST) #11157 (Ticket Resolved): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？)
- support
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