Activity
From 11/03/2024 to 09/04/2024
09/04/2024
- 05:04 PM Datanory - SNEKKU Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- Handover to rashdan
- 05:04 PM Datanory - SNEKKU Production Ticket(ST) #11435 (Pending Client Feedback): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- hi @~Leewei as we check from our side,it appears that we are able to perform both check-ins and check-outs successfu...
- 05:02 PM Datanory - SNEKKU Production Ticket(ST) #11435 (Support In Progress): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- 05:01 PM Datanory - SNEKKU Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- As we checked from our side we are able to do Check inand check out
- 04:46 PM Datanory - SNEKKU Production Ticket(ST) #11435 (Ticket Resolved): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- !WhatsApp%20Image%202024-04-09%20at%2015.54.18_c8c9bfe9.jpg!
- 11:30 AM Datanory - DAILYFRESH Production Ticket(ST) #11431 (Ticket Resolved): DAILYFRESH - Upload error for sel16
- 08:59 AM Datanory - DAILYFRESH Production Ticket(ST) #11431 (Support In Progress): DAILYFRESH - Upload error for sel16
- 08:59 AM Datanory - DAILYFRESH Production Ticket(ST) #11431 (Ticket Resolved): DAILYFRESH - Upload error for sel16
- - Uploading error couldn't fully uploaded.. we had try to upload it on yesterday evening and today morning. We also s...
- 10:23 AM Datanory - SNEKKU Production Ticket(ST) #11396 (Escalated to Level 3): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
- 10:18 AM Datanory - SNEKKU Production Ticket(ST) #11396 (Support In Progress): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
- 10:00 AM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Ticket Resolved): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
- 09:18 AM Datanory - SNEKKU Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
08/04/2024
- 04:58 PM Datanory - SNEKKU Production Ticket(ST) #11377 (Support In Progress): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 04:53 PM Datanory - SNEKKU Production Ticket(ST) #11377: Snekku- Hi @Azhar13 why unable on behalf mn2?
- Have to Run SQL profiler from our side for further checking
this is the root cause
The reason why the admin-on-... - 12:42 PM Datanory - SNEKKU Production Ticket(ST) #11377: Snekku- Hi @Azhar13 why unable on behalf mn2?
- Already simulated from my side it still show the error
Already escaladed to shu ern for further checking the root ca... - 04:51 PM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- Already requested video screening on the issue Since we could not replicate the issue
- 04:34 PM Datanory - SNEKKU Production Ticket(ST) #11266 (Ticket Resolved): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- 04:32 PM Datanory - SNEKKU Production Ticket(ST) #11310 (Ticket Resolved): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- similar issue
http://124.217.245.100:90/redmine/issues/11339 - 04:30 PM Datanory - SNEKKU Production Ticket(ST) #11339 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- !WhatsApp%20Image%202024-04-08%20at%2016.29.46_ba0366f5.jpg!
!Screenshot_2024-04-08-15-46-57-47_a857bd078bbed84298d0... - 01:38 PM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Pending Client Verification): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
- !WhatsApp%20Image%202024-04-08%20at%2010.35.02_9565b6c9.jpg!
- 01:35 PM Datanory - NIBOU Production Ticket(ST) #11176 (Ticket Resolved): NIBOU - TFP outlet missing a lot , only have pj outlet
- 01:30 PM Datanory - OROMEO Production Ticket(ST) #11399 (Ticket Resolved): OROMEO - Route Plan Import Error
- exec sp_DataLoad_di_RoutePlan_import '57c15e2f-0c28-4ddb-a640-e2877973b4a8' , 'oromeo'
- 01:24 PM Datanory - OROMEO Production Ticket(ST) #11399 (Support In Progress): OROMEO - Route Plan Import Error
- 10:15 AM Datanory - OROMEO Production Ticket(ST) #11399 (Ticket Resolved): OROMEO - Route Plan Import Error
- Hi Kamal,
Seek for your assistance to import merchandiser Apr route plan to datanory.
I not able to import, sys... - 01:20 PM Datanory - SNEKKU Production Ticket(ST) #11410 (Ticket Resolved): Snekku - Done, but help to remove which photo show this can? (no urgent)
- !WhatsApp%20Image%202024-04-06%20at%2019.45.18_4f9acb2b.jpg!
- 01:05 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Ticket Resolved): Snekku - Why some user can view the latest memo but some still in old data?
- 12:37 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Pending Client Verification): Snekku - Why some user can view the latest memo but some still in old data?
- 12:40 PM Datanory - SNEKKU Production Ticket(ST) #11257 (Ticket Resolved): Snekku - Patch all the photo in the web that cacnnot be display
- 12:38 PM Datanory - SNEKKU Production Ticket(ST) #11257 (Pending Client Verification): Snekku - Patch all the photo in the web that cacnnot be display
- 12:17 PM Datanory - GOLDCREST Production Ticket(ST) #11221 (Ticket Resolved): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- 11:54 AM Datanory - GOLDCREST Production Ticket(ST) #11251 (Ticket Resolved): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- 11:48 AM Datanory - NIBOU Production Ticket(ST) #11383 (Pending Client Feedback): NIBOU - when she open the report some photo can't show
- !09e7a7cd-188d-4bd9-92e9-72ca5eceff9d.jpg!
- louise. that photo was corrupted during upload. so the file cannot be r... - 11:46 AM Datanory - NIBOU Production Ticket(ST) #11383 (Support In Progress): NIBOU - when she open the report some photo can't show
- 10:11 AM Datanory - OROMEO Production Ticket(ST) #11288 (Ticket Resolved): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
- 10:10 AM Datanory - OROMEO Production Ticket(ST) #11288 (Pending Client Verification): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
- 09:49 AM Datanory - SNEKKU Production Ticket(ST) #11396 (Ticket Resolved): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
- 7/4/2024: Hi @~Leewei, Need to 'Delete' invoice with '0.00' web paid amount from the list
7/4/2024: Hi @Arif Ibrahim... - 09:11 AM Datanory - SNEKKU Production Ticket(ST) #11312 (Ticket Resolved): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- 09:04 AM Datanory - SNEKKU Production Ticket(ST) #11033 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 09:01 AM Datanory - SNEKKU Production Ticket(ST) #11033 (Verification In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 09:00 AM Datanory - SNEKKU Production Ticket(ST) #11311 (Ticket Resolved): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
07/04/2024
- 07:26 AM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Ticket Resolved): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
06/04/2024
- 10:40 AM Datanory - PRIMAASIA Production Ticket(ST) #11380 (Pending Client Verification): Prima Asia- Sql Accounting Running Slow
- 10:39 AM Datanory - PRIMAASIA Production Ticket(ST) #11380 (Support In Progress): Prima Asia- Sql Accounting Running Slow
05/04/2024
- 05:34 PM Datanory - SNEKKU Production Ticket(ST) #11266: Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- this escallation is similar as this ticket if this ticket is pass, then this ticket will be resolved since it is simi...
- 05:32 PM Datanory - SNEKKU Production Ticket(ST) #11033 (Ready for Verification): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 05:31 PM Datanory - GOLDCREST Production Ticket(ST) #11313 (Ticket Resolved): GOLDCREST - both inv and collection didnt reflect to datanory
- 05:18 PM Datanory - PRIMAASIA Production Ticket(ST) #11380: Prima Asia- Sql Accounting Running Slow
Prima Asia raised an escalation regarding slow performance. After conducting my simulation, I checked the task mana...- 02:14 PM Datanory - PRIMAASIA Production Ticket(ST) #11380 (Ticket Resolved): Prima Asia- Sql Accounting Running Slow
- 05:03 PM Datanory - SNEKKU Production Ticket(ST) #11276 (Pending Client Verification): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- 11:55 AM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- Already verify with shu ern later we will deploy a hotfix expected to do by today 05042024
- 04:49 PM Production Ticket(ST) #11385 (Ticket Resolved): Product Data Import Issues
- Problem:
- After importing product data, we've observed that products are missing their price codes.
Cause:
- Up... - 04:40 PM Production Ticket(ST) #11384 (Ticket Resolved): Customer Data Import Issues
- The issue happen in two cases:
1. Case 1: Incomplete Data Entry
- We've identified instances where all data im... - 04:31 PM Datanory - SNEKKU Production Ticket(ST) #11312 (Pending Client Verification): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- BAes on my checking the photo 301-A603
1)http://mcctestserver.ddns.net:81/DMS_Picture//SNEKKU/MobileUpload/NewCust... - 04:23 PM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- select * from txn_mobile_collection_header where org_id = 'goldcrest'
and created_by = 'dc954dfdc1db4e2aaf9d2759a15... - 04:16 PM Datanory - NIBOU Production Ticket(ST) #11176 (Pending Client Verification): NIBOU - TFP outlet missing a lot , only have pj outlet
- New clickup ticket:
https://app.clickup.com/t/86envb0r2 - 04:14 PM Datanory - GOLDCREST Production Ticket(ST) #11251: Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- select a.created_date as collection_time, b.created_date as checkin_time, * from txn_mobile_collection_header a
inn... - 03:47 PM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Pending Client Verification): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
- 01:19 PM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Escalated to Level 3): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
- 01:09 PM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Support In Progress): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
- 01:08 PM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Ticket Resolved): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
- - in stock request report we can see all the 5 JHR route
- but when supply chain wants to confirm the order, only JH... - 03:41 PM Datanory - NIBOU Production Ticket(ST) #11383 (Ticket Resolved): NIBOU - when she open the report some photo can't show
- - can you help me check what's this issue?
- Rashdan, Nibou report this issues when she open the report some photo c... - 03:18 PM Datanory - OROMEO Production Ticket(ST) #11353 (Ticket Resolved): OROMEO - import Oromeo’s SKU Master Data into Datanory.
- 03:10 PM Datanory - OROMEO Production Ticket(ST) #11353 (Support In Progress): OROMEO - import Oromeo’s SKU Master Data into Datanory.
- 10:32 AM Datanory - SNEKKU Production Ticket(ST) #11311 (Pending Client Verification): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- HI @~Leewei , we already fix this escalation, kindly check and verify and let us know if the problem still persist th...
- 10:16 AM Production Ticket(ST) #11250 (Ticket Resolved): Add And Update Organization Bug
- 10:08 AM Datanory - SNEKKU Production Ticket(ST) #11377 (Pending Client Feedback): Snekku- Hi @Azhar13 why unable on behalf mn2?
- as we checked from out side there is no issue> upload as MN5 and perform the on behalf process and able to access fo...
- 10:07 AM Datanory - SNEKKU Production Ticket(ST) #11377 (Support In Progress): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 10:06 AM Datanory - SNEKKU Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 09:32 AM Datanory - SNEKKU Production Ticket(ST) #11290 (Ticket Resolved): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
- 09:31 AM Datanory - PRIMAASIA Production Ticket(ST) #11365 (Ticket Resolved): To verify product price in the previous transaction (SO,return, collection)
- 09:24 AM Datanory - PRIMAASIA Production Ticket(ST) #11365 (Support In Progress): To verify product price in the previous transaction (SO,return, collection)
- 09:20 AM Datanory - SNEKKU Production Ticket(ST) #11373 (Ticket Resolved): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
- this was assisted by chong yu and the route plan was updated casd closed
- 08:55 AM Datanory - SNEKKU Production Ticket(ST) #11282 (Ticket Resolved): SNEKKU - this order got photo taking, not web no shown
- 08:23 AM Production Ticket(ST) #11032 (Ticket Resolved): SNEKKU - No catalogue can view in memo?
- 1. This ticket is being closed due to its extended duration at level 3 without resolution.
2. It appears that there...
04/04/2024
- 07:59 AM Production Ticket(ST) #11032 (Pending Client Verification): SNEKKU - No catalogue can view in memo?
- 05:08 PM Datanory - SNEKKU Production Ticket(ST) #11374 (Ticket Resolved): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
- 05:02 PM Datanory - SNEKKU Production Ticket(ST) #11374 (Support In Progress): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
- 04:05 PM Datanory - SNEKKU Production Ticket(ST) #11374: Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
- https://app.clickup.com/t/86ep1jn7v
- 03:59 PM Datanory - SNEKKU Production Ticket(ST) #11374 (Ticket Resolved): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
- !WhatsApp%20Image%202024-04-04%20at%2015.58.30_082dd5d3.jpg!
User : Admin
Password : snekku
Organisation: ... - 04:46 PM Datanory - SNEKKU Production Ticket(ST) #11282 (Pending Client Verification): SNEKKU - this order got photo taking, not web no shown
- 02:44 PM Datanory - GOLDCREST Production Ticket(ST) #11331 (Ticket Resolved): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- 02:42 PM Production Ticket(ST) #11363 (Ticket Resolved): Backup Storage Almost Full
- 02:37 PM Production Ticket(ST) #11363 (Support In Progress): Backup Storage Almost Full
- 02:22 PM Datanory - SNEKKU Production Ticket(ST) #11373: snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
- delete the route plan data for org_id=snekku and year=2024 and month=4 then reload the data
- 11:57 AM Datanory - SNEKKU Production Ticket(ST) #11373 (Support In Progress): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
- 11:51 AM Datanory - SNEKKU Production Ticket(ST) #11373 (Ticket Resolved): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
03/04/2024
- 12:12 AM Datanory - PRIMAASIA Production Ticket(ST) #11365: To verify product price in the previous transaction (SO,return, collection)
- need to do before lunch, because this considers as urgent, will affect their operations.
- 03:49 PM Datanory - PRIMAASIA Production Ticket(ST) #11365 (Ticket Resolved): To verify product price in the previous transaction (SO,return, collection)
- This task assigned by arif
Hi Azhar, please help Kamal on tomorrow morning (03 April 2024) to check and verify the... - 06:55 PM Datanory - GOLDCREST Production Ticket(ST) #11256: Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- Already checked with shu ern this wil lbe release on 14 april
- 06:32 PM Datanory - GOLDCREST Production Ticket(ST) #11313 (Pending Client Verification): GOLDCREST - both inv and collection didnt reflect to datanory
- 05:12 PM Datanory - GOLDCREST Production Ticket(ST) #11313 (Escalated to Level 3): GOLDCREST - both inv and collection didnt reflect to datanory
- 06:29 PM Datanory - GOLDCREST Production Ticket(ST) #11221 (Pending Client Verification): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- 03:47 PM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Pending Client Feedback): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
- For this ticket, we have requested the user to confirm whether they grant access to media files or not
(mobile-> set... - 03:42 PM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Support In Progress): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
- 03:42 PM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Ticket Resolved): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
- 03:42 PM Datanory - PRIMAASIA Production Ticket(ST) #11360 (Ticket Resolved): PrimaAsia- @+60 19-406 0922 this order from datanory but why the price is totally different.its that we need to check before approve in datanory or how
- 03:42 PM Datanory - PRIMAASIA Production Ticket(ST) #11360 (Pending Client Verification): PrimaAsia- @+60 19-406 0922 this order from datanory but why the price is totally different.its that we need to check before approve in datanory or how
- 03:30 PM Datanory - PRIMAASIA Production Ticket(ST) #11360 (Support In Progress): PrimaAsia- @+60 19-406 0922 this order from datanory but why the price is totally different.its that we need to check before approve in datanory or how
- 02:55 PM Datanory - PRIMAASIA Production Ticket(ST) #11360 (Ticket Resolved): PrimaAsia- @+60 19-406 0922 this order from datanory but why the price is totally different.its that we need to check before approve in datanory or how
- !WhatsApp%20Image%202024-04-03%20at%2014.55.52_e7c912a5.jpg!
- 03:40 PM Datanory - GOLDCREST Production Ticket(ST) #11333 (Ticket Resolved): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- 12:49 PM Datanory - GOLDCREST Production Ticket(ST) #11333 (Verification In Progress): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- 11:55 AM Datanory - GOLDCREST Production Ticket(ST) #11333 (Ready for Verification): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- 03:39 PM Production Ticket(ST) #11363 (Ticket Resolved): Backup Storage Almost Full
- Hi Afiq,
We need attention to an issue regarding our backup storage. As of my latest review, the backup storage is n... - 03:39 PM Datanory - PRIMAASIA Production Ticket(ST) #11362 (Ticket Resolved): Prima Asia- Team , the location part should be default and not alpro . Please check n revert to us as soon as possible
- 03:32 PM Datanory - PRIMAASIA Production Ticket(ST) #11362 (Support In Progress): Prima Asia- Team , the location part should be default and not alpro . Please check n revert to us as soon as possible
- 03:32 PM Datanory - PRIMAASIA Production Ticket(ST) #11362 (Ticket Resolved): Prima Asia- Team , the location part should be default and not alpro . Please check n revert to us as soon as possible
- !WhatsApp%20Image%202024-04-03%20at%2015.31.01_953e0648.jpg!
- 02:49 PM Datanory - SNEKKU Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 301-A603
As I perform testing in testing I have tested two scenario
scenario 1:
checked under customer setup th... - 02:18 PM Datanory - SNEKKU Production Ticket(ST) #11311 (Support In Progress): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- 10:52 AM Datanory - SNEKKU Production Ticket(ST) #11311: Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- As this ticket was tested in the trail the words able to see clearly
this ticket is in pending deployment - 02:14 PM Datanory - SNEKKU Production Ticket(ST) #11312: Snekku - hi @Azhar13 why customer's photo unable remove ya?
- As I checked with technical team (Mei Ling)
There is some further enhancement needed for this escalation hence th... - 02:08 PM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- As I checked with shu ern this will be the next release will be on next week Friday
- 01:27 PM Production Ticket(ST) #11250 (Verification In Progress): Add And Update Organization Bug
- 01:27 PM Production Ticket(ST) #11250 (Ready for Verification): Add And Update Organization Bug
- 12:58 PM Datanory - SNEKKU Production Ticket(ST) #11266 (Support In Progress): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- 11:57 AM Datanory - SNEKKU Production Ticket(ST) #11266 (Escalated to Level 3): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- 12:57 PM Datanory - OROMEO Production Ticket(ST) #11353 (Ticket Resolved): OROMEO - import Oromeo’s SKU Master Data into Datanory.
- Dear Rashdan,
Please assist to import Oromeo’s SKU Master Data into Datanory.
Please be advised that Oromeo onl... - 12:56 PM Datanory - SNEKKU Production Ticket(ST) #11310 (Support In Progress): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- 12:36 PM Datanory - GOLDCREST Production Ticket(ST) #11251 (Pending Client Verification): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- 12:30 PM Datanory - SNEKKU Production Ticket(ST) #11276 (Support In Progress): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- 12:14 PM Datanory - SNEKKU Production Ticket(ST) #11309: Snekku - Why some user can view the latest memo but some still in old data?
- this ticket has to close
After we perform testing.It has to release - 12:10 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Support In Progress): Snekku - Why some user can view the latest memo but some still in old data?
- 12:06 PM Datanory - OROMEO Production Ticket(ST) #11288 (Support In Progress): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
- 12:05 PM Datanory - OROMEO Production Ticket(ST) #11288 (Pending Client Feedback): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
- 11:42 AM Datanory - SNEKKU Production Ticket(ST) #11339: Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- download 20 times
- 11:36 AM Datanory - SNEKKU Production Ticket(ST) #11339 (Support In Progress): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- 09:14 AM Datanory - SNEKKU Production Ticket(ST) #11339 (Escalated to Level 3): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
02/04/2024
- 06:20 PM Datanory - SNEKKU Production Ticket(ST) #11276 (Escalated to Level 3): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- 01:58 PM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- already tested in in the test server the discount able to show the after discount price
- 12:00 PM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- I have to test in the Test server on this
this tomorrow will releaese - 10:57 AM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- have to follow up with shu ern on this
- 03:55 PM Datanory - SNEKKU Production Ticket(ST) #11282: SNEKKU - this order got photo taking, not web no shown
- the photo already abel to see but if more than one photo is uploaded it shows inly one .
already asked shu ern to fix - 11:39 AM Datanory - SNEKKU Production Ticket(ST) #11282: SNEKKU - this order got photo taking, not web no shown
- Follow up shu ern
have to do for all org_ID - 02:01 PM Datanory - SNEKKU Production Ticket(ST) #11339 (Support In Progress): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- This ticket is
to do list where I have to got to customer detail mobile and should not do anything and click submit... - 12:47 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Escalated to Level 3): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- https://app.clickup.com/t/86ep0yp87
- 11:29 AM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- Have to ask shu ern
example
on send behalf concern
is there a specific logic that they can access other salesmen... - 11:57 AM Datanory - SNEKKU Production Ticket(ST) #11033 (Escalated to Level 3): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 11:56 AM Datanory - SNEKKU Production Ticket(ST) #11033 (Escalated to 3rd Party): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- https://app.clickup.com/t/86ep0y8pr
- 10:44 AM Datanory - SNEKKU Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- Create click up on this ticket
- 11:45 AM Datanory - SNEKKU Production Ticket(ST) #11341 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- 11:43 AM Datanory - SNEKKU Production Ticket(ST) #11341 (Support In Progress): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- 11:33 AM Datanory - SNEKKU Production Ticket(ST) #11310 (Escalated to Level 3): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- 11:32 AM Datanory - SNEKKU Production Ticket(ST) #11310 (Support In Progress): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- 10:53 AM Datanory - GOLDCREST Production Ticket(ST) #11256: Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- https://app.clickup.com/t/86enycxep
- 10:48 AM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- Close this ticket
01/04/2024
- 05:26 PM Datanory - SNEKKU Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- test multiple device
test first then Esacalate to l3 ifnot function - 05:20 PM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- I tested in trail it shows the same result where If I choose the same outlet once i perform transaction the it did n...
- 12:47 PM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- This one has to do testing on trial and verify with shu ern is this ok or not
First case
login as MS1 do transact... - 04:43 PM Datanory - GOLDCREST Production Ticket(ST) #11331 (Pending Client Feedback): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- !cngc.png!
Could not find any collection for invoice O296508. - 03:55 PM Datanory - GOLDCREST Production Ticket(ST) #11331: GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- Login as WWX in mobile and Find out the invoice still appear in mobile upon simulation. 1/4
!simulate.png!
- 12:26 PM Datanory - GOLDCREST Production Ticket(ST) #11331: GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- - Hand over to afiq for troubleshoot end to end
- 03:07 PM Datanory - SNEKKU Production Ticket(ST) #11341 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
-
!WhatsApp%20Image%202024-04-01%20at%2014.36.26_3d3c17e7.jpg!
- 02:53 PM Datanory - SNEKKU Production Ticket(ST) #11339 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- !WhatsApp%20Image%202024-04-01%20at%2014.36.26_3f58e4f3.jpg!
!WhatsApp%20Image%202024-04-01%20at%2014.36.26_4e85dae9... - 12:53 PM Datanory - SNEKKU Production Ticket(ST) #11311: Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- This ticket is in pending deployment.
- 12:52 PM Datanory - SNEKKU Production Ticket(ST) #11310: Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- This ticker has to check again the root cause . Test from my side where backup the customer attachment and and custo...
- 12:41 PM Datanory - SNEKKU Production Ticket(ST) #11030 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 12:40 PM Datanory - SNEKKU Production Ticket(ST) #11030 (Support In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- http://124.217.245.100:90/redmine/issues/11033
- 12:35 PM Datanory - GOLDCREST Production Ticket(ST) #11333 (Escalated to Level 3): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- https://app.clickup.com/t/86ep0mt6n
- 09:29 AM Datanory - GOLDCREST Production Ticket(ST) #11333 (Escalate to 2nd Level Support): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- based on our finding from myself and Alfred .Regarding the Salesman Activity Report, it appears that there are dupli...
- 09:27 AM Datanory - GOLDCREST Production Ticket(ST) #11333 (Support In Progress): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- 09:27 AM Datanory - GOLDCREST Production Ticket(ST) #11333 (Ticket Resolved): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- !WhatsApp%20Image%202024-03-29%20at%2016.36.47_7947e694.jpg!
- 12:24 PM Datanory - GOLDCREST Production Ticket(ST) #11313 (Escalate to 2nd Level Support): GOLDCREST - both inv and collection didnt reflect to datanory
- - handover to arif to troubleshoot end to end
- 12:00 PM Datanory - SNEKKU Production Ticket(ST) #11257: Snekku - Patch all the photo in the web that cacnnot be display
- pending L3
31/03/2024
- 01:33 AM Datanory - GOLDCREST Production Ticket(ST) #11331: GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- Handover to azhar. Change shift.
Waiting client to reply. Meanwhile, you can ask shanyou or arif or afiq about this ... - 12:37 PM Datanory - GOLDCREST Production Ticket(ST) #11331 (Support In Progress): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- From my checking, both invoice numbers are in the database. Invoice_no 'I296508' has been knocked off. Concern here i...
- 12:36 PM Datanory - GOLDCREST Production Ticket(ST) #11331 (Ticket Resolved): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- Goldcrest issue
6. user WWX, customer 302N/056, inv paid and knock off but still showing in mobile
User said this... - 01:22 AM Datanory - GOLDCREST Production Ticket(ST) #11313: GOLDCREST - both inv and collection didnt reflect to datanory
- Handover to Azhar. Change shift.
Discuss with arif, why the invoice and collection found in at table with at_type De...
30/03/2024
- 11:18 PM Datanory - GOLDCREST Production Ticket(ST) #11313: GOLDCREST - both inv and collection didnt reflect to datanory
- select * from customer where org_id = 'goldcrest' and customer_code in ('302P/321', '302K/395')
select * from member... - 11:17 PM Datanory - GOLDCREST Production Ticket(ST) #11313 (Support In Progress): GOLDCREST - both inv and collection didnt reflect to datanory
- !65f41d6c-ac23-4642-baf7-be0ba4ce4cc4.jpg!
!59b9f069-9410-4106-af6b-85b444fc98da.jpg!
!a0f3441b-2847-4bc8-bf20-a0d8...
29/03/2024
- 06:12 PM Datanory - GOLDCREST Production Ticket(ST) #11314 (Ticket Resolved): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- select * from txn_invoice_history_header where invoice_no='I298268'
select * from customer where customer_id='6DEC... - 05:54 PM Datanory - GOLDCREST Production Ticket(ST) #11314 (Support In Progress): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
select * from txn_invoice_history_header where invoice_no='I298268'
select * from customer where customer_id='6D...
28/03/2024
- 01:49 PM Datanory - DAILYFRESH Production Ticket(ST) #11125 (Ticket Resolved): Daily fresh - Shows invalid supervisor
- 01:41 PM Production Ticket(ST) #11250: Add And Update Organization Bug
- This is in testing phase updated yesteday in click up
- 01:39 PM Datanory - SNEKKU Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- this ticket I and rashdan have to do testing where we have to upload photo many and upload one shot have to collabo...
- 01:37 PM Datanory - GOLDCREST Production Ticket(ST) #11068 (Ticket Resolved): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- 01:36 PM Datanory - SNEKKU Production Ticket(ST) #11301 (Ticket Resolved): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
- 01:34 PM Datanory - GOLDCREST Production Ticket(ST) #11160 (Ticket Resolved): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
27/03/2024
- 06:33 PM Datanory - GOLDCREST Production Ticket(ST) #11314 (Ticket Resolved): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- 06:29 PM Datanory - GOLDCREST Production Ticket(ST) #11313 (Ticket Resolved): GOLDCREST - both inv and collection didnt reflect to datanory
- !WhatsApp%20Image%202024-03-27%20at%2013.49.31_97a6a232.jpg!
- 06:25 PM Datanory - SNEKKU Production Ticket(ST) #11312 (Escalated to Level 3): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- https://app.clickup.com/t/86enzr5t3
- 06:01 PM Datanory - SNEKKU Production Ticket(ST) #11312 (Support In Progress): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- 05:59 PM Datanory - SNEKKU Production Ticket(ST) #11312 (Ticket Resolved): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- 05:48 PM Datanory - SNEKKU Production Ticket(ST) #11311 (Escalated to Level 3): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- https://app.clickup.com/t/86enzp33f
- 05:19 PM Datanory - SNEKKU Production Ticket(ST) #11311 (Support In Progress): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- 05:19 PM Datanory - SNEKKU Production Ticket(ST) #11311 (Ticket Resolved): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- !web.jpg!
- 04:11 PM Datanory - SNEKKU Production Ticket(ST) #11310 (Ticket Resolved): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- !r33.jpg!
- 03:58 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Escalated to Level 3): Snekku - Why some user can view the latest memo but some still in old data?
- keep Cache for memo
https://app.clickup.com/t/86enzpzmp - 03:50 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Support In Progress): Snekku - Why some user can view the latest memo but some still in old data?
- 03:50 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Ticket Resolved): Snekku - Why some user can view the latest memo but some still in old data?
- 03:08 PM Datanory - SNEKKU Production Ticket(ST) #11290 (Pending Client Verification): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
26/03/2024
- 06:30 PM Datanory - SNEKKU Production Ticket(ST) #11307 (Ticket Resolved): Snekku - hi, please help to remove 20002_1, thanks
- select * from customer where customer_code like '%20002_1%' and org_id= 'Snekku'
-- 7879279ADD2F4E749694B1A48F7FA2AD... - 06:27 PM Datanory - SNEKKU Production Ticket(ST) #11307 (Support In Progress): Snekku - hi, please help to remove 20002_1, thanks
- 06:27 PM Datanory - SNEKKU Production Ticket(ST) #11307 (Ticket Resolved): Snekku - hi, please help to remove 20002_1, thanks
- 06:25 PM Datanory - SNEKKU Production Ticket(ST) #11301 (Pending Client Verification): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
- 06:19 PM Datanory - SNEKKU Production Ticket(ST) #11301 (Support In Progress): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
- 11:57 AM Datanory - SNEKKU Production Ticket(ST) #11301 (Ticket Resolved): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
- !WhatsApp%20Image%202024-03-26%20at%2010.59.21_fd28eb3b.jpg!
- 05:42 PM Datanory - PRIMAASIA Production Ticket(ST) #11287 (Ticket Resolved): PRIMAASIA - Update Integration frequencies
- 05:41 PM Datanory - PRIMAASIA Production Ticket(ST) #11287 (Pending Client Verification): PRIMAASIA - Update Integration frequencies
- 05:41 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Support In Progress): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- Already requested user to upload the mobile database
- 11:55 AM Datanory - SNEKKU Production Ticket(ST) #11300 (Ticket Resolved): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- !WhatsApp%20Image%202024-03-26%20at%2009.09.44_1370c8f4.jpg!
- 02:47 PM Datanory - SNEKKU Production Ticket(ST) #11290 (Pending Client Feedback): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
- We have been ask client the the latitude is it belongs to customer web data or geo fencing report
- 02:46 PM Datanory - SNEKKU Production Ticket(ST) #11290 (Support In Progress): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
- 02:37 PM Datanory - SNEKKU Production Ticket(ST) #11302 (Ticket Resolved): Snekku - hi @~Jann Yap @Azhar13 ,this 2 order not in mysoft, please help to check it
- 02:34 PM Datanory - SNEKKU Production Ticket(ST) #11302 (Support In Progress): Snekku - hi @~Jann Yap @Azhar13 ,this 2 order not in mysoft, please help to check it
- 11:58 AM Datanory - SNEKKU Production Ticket(ST) #11302 (Ticket Resolved): Snekku - hi @~Jann Yap @Azhar13 ,this 2 order not in mysoft, please help to check it
- !WhatsApp%20Image%202024-03-26%20at%2011.34.28_ea742e57.jpg!
- 11:28 AM Datanory - SNEKKU Production Ticket(ST) #11294 (Ticket Resolved): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
- 10:01 AM Datanory - SNEKKU Production Ticket(ST) #11294 (Pending Client Verification): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
- 09:59 AM Datanory - SNEKKU Production Ticket(ST) #11294 (Support In Progress): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
- 09:07 AM Datanory - SNEKKU Production Ticket(ST) #11294 (Ticket Resolved): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
- !WhatsApp%20Image%202024-03-26%20at%2009.05.34_2277e6e7.jpg!
!WhatsApp%20Image%202024-03-26%20at%2009.04.52_84c9bea4...
25/03/2024
- 06:24 PM Datanory - SNEKKU Production Ticket(ST) #11290 (Ticket Resolved): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
- !WhatsApp%20Image%202024-03-25%20at%2015.20.51_a69eb4be.jpg!
1C001_16- customer code
- 06:02 PM Datanory - SNEKKU Production Ticket(ST) #11257: Snekku - Patch all the photo in the web that cacnnot be display
- Muhammad Arif wrote:
> few pictures is missing in the server. need some time to further deep dive
https://ap... - 02:20 PM Datanory - SNEKKU Production Ticket(ST) #11257 (Escalated to Level 3): Snekku - Patch all the photo in the web that cacnnot be display
- To Azhar - help to add click up link
To Rashdan - please help to do testing and update the testing result in redmine
- 05:48 PM Datanory - DAILYFRESH Production Ticket(ST) #11277 (Ticket Resolved): daily fresh - @~Datanory Support , kindly justification for the stock valuation above for SEL08 total stock is zero end Total amount is -43 for qty , and amount RM-136.75.
- select * from product_item_at where org_id= 'a000003' and item_code='1000-A025' order by at_date desc
-- 10c19d6e-d9... - 03:23 PM Datanory - SNEKKU Production Ticket(ST) #11282 (Escalated to Level 3): SNEKKU - this order got photo taking, not web no shown
- 02:28 PM Production Ticket(ST) #10740 (Ticket Resolved): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
- 02:07 PM Datanory - SNEKKU Production Ticket(ST) #11265 (Ticket Resolved): Snekku Hi @Azhar13, user MS7 always pop out this after upload, please assist
- 01:47 PM Datanory - GOLDCREST Production Ticket(ST) #11068: goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- https://app.clickup.com/t/86enqxf4j
- 10:17 AM Datanory - GOLDCREST Production Ticket(ST) #11068 (Pending Client Verification): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- 10:16 AM Datanory - GOLDCREST Production Ticket(ST) #11068 (Verification In Progress): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- 12:14 PM Datanory - PRIMAASIA Production Ticket(ST) #11287 (Escalated to Level 3): PRIMAASIA - Update Integration frequencies
- 11:34 AM Datanory - PRIMAASIA Production Ticket(ST) #11287 (Support In Progress): PRIMAASIA - Update Integration frequencies
- 11:33 AM Datanory - PRIMAASIA Production Ticket(ST) #11287 (Ticket Resolved): PRIMAASIA - Update Integration frequencies
- Dear Afiq,
Based on our discussion with Prima Asia, please assist to increase the Prima Asia Integration frequenci... - 11:39 AM Datanory - OROMEO Production Ticket(ST) #11288 (Support In Progress): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
- 11:38 AM Datanory - OROMEO Production Ticket(ST) #11288 (Ticket Resolved): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
- Dear Rashdan,
Please assist to re-import Oromeo Yee Lee’s Customer Master due previously KK Supermarket and WH Smi... - 10:30 AM Datanory - SNEKKU Production Ticket(ST) #11266 (Pending Client Feedback): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- Can you check with the user if she performed a download before uploading the photo and transaction?
- 10:27 AM Datanory - SNEKKU Production Ticket(ST) #11266 (Support In Progress): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
24/03/2024
- 05:08 PM Datanory - SNEKKU Production Ticket(ST) #11282 (Support In Progress): SNEKKU - this order got photo taking, not web no shown
- Based on simulation on this case:
- user can do photo taking in sales order module.
- but when user want to perform...
23/03/2024
- 02:19 PM Datanory - DAILYFRESH Production Ticket(ST) #11125 (Pending Client Verification): Daily fresh - Shows invalid supervisor
- 02:00 PM Datanory - GOLDCREST Production Ticket(ST) #11160 (Pending Client Verification): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- 12:33 PM Datanory - SNEKKU Production Ticket(ST) #11282 (Ticket Resolved): SNEKKU - this order got photo taking, not web no shown
- - hi @Azhar MCC this order got photo taking, not web no shown
- View back apps, also disappear
- SOADMIN000038-2403... - 12:11 PM Datanory - GOLDCREST Production Ticket(ST) #11248 (Ticket Resolved): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
22/03/2024
- 05:25 PM Datanory - SNEKKU Production Ticket(ST) #11276 (Support In Progress): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- additional discount and promotion is pending deploy to production
As I test in the test server the value changes so... - 11:50 AM Datanory - SNEKKU Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- 03:10 PM Datanory - DAILYFRESH Production Ticket(ST) #11277 (Pending Client Feedback): daily fresh - @~Datanory Support , kindly justification for the stock valuation above for SEL08 total stock is zero end Total amount is -43 for qty , and amount RM-136.75.
- 03:03 PM Datanory - DAILYFRESH Production Ticket(ST) #11277 (Support In Progress): daily fresh - @~Datanory Support , kindly justification for the stock valuation above for SEL08 total stock is zero end Total amount is -43 for qty , and amount RM-136.75.
- Already requested user to upload database fir further checking since the latest database is not in the mobile
ME... - 11:52 AM Datanory - DAILYFRESH Production Ticket(ST) #11277 (Ticket Resolved): daily fresh - @~Datanory Support , kindly justification for the stock valuation above for SEL08 total stock is zero end Total amount is -43 for qty , and amount RM-136.75.
- !WhatsApp%20Image%202024-03-22%20at%2009.19.38_16a75b5e.jpg!
- 02:47 PM Datanory - GOLDCREST Production Ticket(ST) #11068 (Ready for Verification): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- just deployed the solution this morning
Have to test and verify - 02:40 PM Datanory - SNEKKU Production Ticket(ST) #11265 (Pending Client Verification): Snekku Hi @Azhar13, user MS7 always pop out this after upload, please assist
- 02:23 PM Datanory - SNEKKU Production Ticket(ST) #11264 (Ticket Resolved): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
- 02:23 PM Datanory - SNEKKU Production Ticket(ST) #11264 (Pending Client Verification): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
- 02:20 PM Datanory - SNEKKU Production Ticket(ST) #11264 (Support In Progress): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
- 02:19 PM Datanory - SNEKKU Production Ticket(ST) #11257 (Support In Progress): Snekku - Patch all the photo in the web that cacnnot be display
- few pictures is missing in the server. need some time to further deep dive
- 01:01 PM Datanory - SNEKKU Production Ticket(ST) #11033 (Support In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 12:48 PM Datanory - SNEKKU Production Ticket(ST) #11266: Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- SELECT * FROM di_mobile_database WHERE member_id = 'd12ec27fd8ff471fb08c2feaed76e685' ORDER BY created_date DESC
SE...
21/03/2024
- 04:55 PM Datanory - SNEKKU Production Ticket(ST) #11266 (Ticket Resolved): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- !WhatsApp%20Image%202024-03-21%20at%2016.31.27_a7eecb29.jpg!
!WhatsApp%20Image%202024-03-21%20at%2016.31.27_2e00c4d3... - 04:42 PM Datanory - SNEKKU Production Ticket(ST) #11265 (Support In Progress): Snekku Hi @Azhar13, user MS7 always pop out this after upload, please assist
- 04:38 PM Datanory - SNEKKU Production Ticket(ST) #11265 (Ticket Resolved): Snekku Hi @Azhar13, user MS7 always pop out this after upload, please assist
- !WhatsApp%20Image%202024-03-21%20at%2016.17.41_c0060d55.jpg!
- 12:49 PM Datanory - GOLDCREST Production Ticket(ST) #11256 (Escalated to Level 3): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- 09:51 AM Datanory - GOLDCREST Production Ticket(ST) #11256 (Support In Progress): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- 12:37 PM Datanory - SNEKKU Production Ticket(ST) #10895 (Ticket Resolved): Snekku- Hi, some of customers history empty
- 12:32 PM Datanory - SNEKKU Production Ticket(ST) #11264 (Ticket Resolved): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
- SOMC4000172-240321
- 09:37 AM Datanory - GOLDCREST Production Ticket(ST) #11253 (Ticket Resolved): Goldcrest Hotline - hi, user MCJ unable restore database
- 08:53 AM Datanory - SNEKKU Production Ticket(ST) #11257 (Ticket Resolved): Snekku - Patch all the photo in the web that cacnnot be display
- 08:51 AM Datanory - SNEKKU Production Ticket(ST) #10924 (Ticket Resolved): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
- 08:49 AM Datanory - GOLDCREST Production Ticket(ST) #10897 (Ticket Resolved): Goldcrest- this collection rm202 didnt reflect to phone
20/03/2024
- 06:32 PM Datanory - GOLDCREST Production Ticket(ST) #11256 (Ticket Resolved): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- !WhatsApp%20Image%202024-03-20%20at%2016.47.40_050f4542.jpg!
- 06:22 PM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- - Change shift. Handover to azhar
- Ask update from shu ern - 06:12 PM Production Ticket(ST) #11250: Add And Update Organization Bug
- - Change shift. Handover to azhar.
- Ask update from meiling regarding this issue. - 12:37 PM Production Ticket(ST) #11250 (Escalated to Level 3): Add And Update Organization Bug
- 12:27 PM Production Ticket(ST) #11250 (Support In Progress): Add And Update Organization Bug
- 12:24 PM Production Ticket(ST) #11250 (Ticket Resolved): Add And Update Organization Bug
- - This bug happen when we update or add new organization.
- Once we click save, all the setup missing. - 04:40 PM Datanory - GOLDCREST Production Ticket(ST) #11253 (Pending Client Verification): Goldcrest Hotline - hi, user MCJ unable restore database
- select top 1 * from di_mobile_database where login_id= 'mcj' order by created_date desc
select top 1 * from txn_mob... - 04:36 PM Datanory - GOLDCREST Production Ticket(ST) #11253 (Support In Progress): Goldcrest Hotline - hi, user MCJ unable restore database
- 04:36 PM Datanory - GOLDCREST Production Ticket(ST) #11253 (Ticket Resolved): Goldcrest Hotline - hi, user MCJ unable restore database
- 03:58 PM Production Ticket(ST) #11252 (Escalated to Level 3): Issue with Postcode Data Type in Add New Customer Feature
- 03:56 PM Production Ticket(ST) #11252 (Support In Progress): Issue with Postcode Data Type in Add New Customer Feature
- 03:52 PM Production Ticket(ST) #11252 (Ticket Resolved): Issue with Postcode Data Type in Add New Customer Feature
- - We've identified an issue in the "Add New Customer" feature within our mobile application.
- Despite specifying t... - 03:47 PM Datanory - GOLDCREST Production Ticket(ST) #11084 (Ticket Resolved): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
- 03:43 PM Datanory - GOLDCREST Production Ticket(ST) #11084 (Pending Client Verification): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
- 03:41 PM Production Ticket(ST) #11045 (Ticket Resolved): Snekku- hi jann, not key in sales order, but in mysoft got
- 11:34 AM Production Ticket(ST) #11045 (Pending Client Verification): Snekku- hi jann, not key in sales order, but in mysoft got
- 02:56 PM Datanory - GOLDCREST Production Ticket(ST) #11248 (Pending Client Verification): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
- Debug script:
sp_sync_download_txn_stock_transfer
Testing script:
SELECT
--h.txn_no [TXN_KEY]
h.warehou... - 11:22 AM Datanory - GOLDCREST Production Ticket(ST) #11248 (Escalated to Level 3): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
- 09:52 AM Datanory - GOLDCREST Production Ticket(ST) #11248 (Support In Progress): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
- 09:51 AM Datanory - GOLDCREST Production Ticket(ST) #11248 (Ticket Resolved): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
- - hi for this user the stock request location should from KL not HQ, may i ask where can i change this setting?
!50c... - 02:52 PM Datanory - SNEKKU Production Ticket(ST) #10930 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
- 02:48 PM Datanory - SNEKKU Production Ticket(ST) #10930 (Pending Client Verification): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
- 02:45 PM Datanory - GOLDCREST Production Ticket(ST) #11160: GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- this changes already in trial and it will have not release in the production yet
- 02:36 PM Datanory - GOLDCREST Production Ticket(ST) #11160: GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- https://app.clickup.com/t/86enu9rmv
- 02:35 PM Datanory - GOLDCREST Production Ticket(ST) #11251 (Escalated to Level 3): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- https://app.clickup.com/t/86enweq9g
Will follow up tomorrow again with Shu ern - 02:31 PM Datanory - GOLDCREST Production Ticket(ST) #11251 (Support In Progress): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- https://app.clickup.com/t/86enweq9g
- 01:41 PM Datanory - GOLDCREST Production Ticket(ST) #11251 (Ticket Resolved): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- 11:46 AM Datanory - SNEKKU Production Ticket(ST) #10924 (Pending Client Verification): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
- 11:45 AM Datanory - SNEKKU Production Ticket(ST) #10950 (Ticket Resolved): Snekku-Hi, please assist as keep lag here ya
- 09:59 AM Datanory - SNEKKU Production Ticket(ST) #10950 (Pending Client Verification): Snekku-Hi, please assist as keep lag here ya
- 11:24 AM Production Ticket(ST) #10745 (Ticket Resolved): Snekku - Get location check the current location with the location in store master and alert user.
- 11:23 AM Production Ticket(ST) #10745: Snekku - Get location check the current location with the location in store master and alert user.
- Updated 2024-03-20
Jann: no need to do as customer dont agree to pay for this changes - 11:18 AM Production Ticket(ST) #10742: Snekku - Freeze the SKU description when in so,return and stock count etc
- Updated 2024-03-20
Shu Ern: already deployed in trial, web tested fine in trial - 11:18 AM Datanory - GOLDCREST Production Ticket(ST) #11068: goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- Already check with shan you this ticket is still currently testing the solution expected to release on friday on this...
- 11:13 AM Production Ticket(ST) #10747: Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
- Updated 2024-03-20
pending commercial - New Page for SO, Collection - 11:02 AM Datanory - GOLDCREST Production Ticket(ST) #10954 (Ticket Resolved): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- 10:33 AM Datanory - GOLDCREST Production Ticket(ST) #10913 (Ticket Resolved): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?
- 10:28 AM Datanory - GOLDCREST Production Ticket(ST) #10959 (Ticket Resolved): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount
- 09:51 AM Datanory - GOLDCREST Production Ticket(ST) #11157 (Ticket Resolved): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
- 09:01 AM Production Ticket(ST) #10422 (Ticket Resolved): Yuen Tung - Promo not working
- 08:59 AM Production Ticket(ST) #11147 (Ticket Resolved): OROMEO - Customer Details Fail To Enter Customer Database Table When Import Customer Through Web
- 08:58 AM Production Ticket(ST) #11177 (Ticket Resolved): Server maintenance-rebuild invoice detail & header(P1 urgent)
- 08:58 AM Production Ticket(ST) #11178 (Ticket Resolved): Server Maintenance- backup table move to different DB - establish SOP(internal P1 urgent)
- 08:58 AM Production Ticket(ST) #11179 (Ticket Resolved): Server Maintenance- maintenance schedule proposal
- 08:58 AM Production Ticket(ST) #11180 (Ticket Resolved): Server Maintenance- sync_integration_transaction_log ,error_log_at and integration_error_log -- schedule maintenance
- 08:57 AM Production Ticket(ST) #11181 (Ticket Resolved): Server maintenance-shrink datanory db master file mdf(P1 urgent)
19/03/2024
- 10:05 AM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- https://app.clickup.com/t/86enweq9g
- 09:52 AM Datanory - GOLDCREST Production Ticket(ST) #11222 (Ticket Resolved): GOLDCREST - can help us check where this amount came from?
- 09:47 AM Datanory - GOLDCREST Production Ticket(ST) #11201 (Ticket Resolved): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
18/03/2024
- 05:15 PM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- select * from member where org_id = 'goldcrest'
select * from txn_invoice_history_header
where org_id = 'goldcre... - 05:10 PM Datanory - GOLDCREST Production Ticket(ST) #11221 (Escalated to Level 3): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- !6c3485ce-8ed9-4d02-b6ce-5b22c760ae99.jpg!
!Screenshot%202024-03-18%20170700.png!
col_id = ba7ba42e-15b7-4b7d-ad33-... - 04:25 PM Datanory - GOLDCREST Production Ticket(ST) #11221 (Support In Progress): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- 03:33 PM Datanory - GOLDCREST Production Ticket(ST) #11222 (Support In Progress): GOLDCREST - can help us check where this amount came from?
- 03:31 PM Datanory - GOLDCREST Production Ticket(ST) #11201 (Pending Client Verification): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
- 03:08 PM Production Ticket(ST) #11147 (Pending Client Verification): OROMEO - Customer Details Fail To Enter Customer Database Table When Import Customer Through Web
- hi Rashdan, kindly try again in Trial environment. after fine tune the SP, i have tested fine for oromeo2.
- 03:06 PM Production Ticket(ST) #11147 (Support In Progress): OROMEO - Customer Details Fail To Enter Customer Database Table When Import Customer Through Web
17/03/2024
- 06:12 PM Datanory - GOLDCREST Production Ticket(ST) #11157 (Pending Client Verification): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
-- after patched the data
select * from DMS_EcoSystem.dbo.txn_mobile_collection_invoice where inv_id='d6be9ff8-d...
16/03/2024
- 03:08 PM Datanory - GOLDCREST Production Ticket(ST) #11157 (Support In Progress): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
- 02:55 PM Datanory - SNEKKU Production Ticket(ST) #11182 (Ticket Resolved): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?
- 02:43 PM Datanory - GOLDCREST Production Ticket(ST) #11213 (Ticket Resolved): GOLDCREST- inv should be under Shah Idi, why change to amother customer in autocount ya?
- select * from txn_mobile_header where txn_id = '89b13fa9-73d5-4154-bc92-1314b0820f3f'
--select * from member wher... - 02:32 PM Datanory - GOLDCREST Production Ticket(ST) #11213 (Support In Progress): GOLDCREST- inv should be under Shah Idi, why change to amother customer in autocount ya?
15/03/2024
- 12:23 AM Datanory - NIBOU Production Ticket(ST) #11215 (Ticket Resolved): NIBOU - I can't upload photo
- 01:15 PM Datanory - NIBOU Production Ticket(ST) #11215 (Pending Client Verification): NIBOU - I can't upload photo
- 01:07 PM Datanory - NIBOU Production Ticket(ST) #11215 (Support In Progress): NIBOU - I can't upload photo
- 09:37 AM Datanory - NIBOU Production Ticket(ST) #11215 (Ticket Resolved): NIBOU - I can't upload photo
- - Hi @Louise MCC , I can't upload photo
- Just now still ok , suddenly can't upload - 12:09 AM Datanory - GOLDCREST Production Ticket(ST) #11201 (Support In Progress): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
- 04:08 PM Datanory - GOLDCREST Production Ticket(ST) #11222 (Ticket Resolved): GOLDCREST - can help us check where this amount came from?
- - can help us check where this amount came from? as this user never issue any invoice yet,
- unknown invoice sales a... - 04:03 PM Datanory - GOLDCREST Production Ticket(ST) #11221 (Ticket Resolved): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- - collection done on 15/03 but mobile all showing 14/03, so datanory and autocount also reflect 14/03
- for issue no... - 03:41 PM Datanory - GOLDCREST Production Ticket(ST) #11214 (Ticket Resolved): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
- 12:22 PM Datanory - GOLDCREST Production Ticket(ST) #11214 (Pending Client Verification): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
- 12:16 PM Datanory - GOLDCREST Production Ticket(ST) #11214 (Support In Progress): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
- 03:24 PM Datanory - GOLDCREST Production Ticket(ST) #10954 (Pending Client Verification): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- 03:23 PM Datanory - GOLDCREST Production Ticket(ST) #10954 (Verification In Progress): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- 12:40 PM Datanory - SNEKKU Production Ticket(ST) #10924: Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
- https://app.clickup.com/9018039480/
- 09:31 AM Production Ticket(ST) #11200 (Ticket Resolved): Goldcrest- this collection didn't reflect to datanory and autocount
- 09:21 AM Production Ticket(ST) #11152 (Ticket Resolved): GOLDCREST - this collection didnt reflect to autocount
- 09:19 AM Production Ticket(ST) #11140 (Ticket Resolved): GOLDCREST - invoice which convert from SO on march, but datanory not reflect
14/03/2024
- 05:25 PM Datanory - GOLDCREST Production Ticket(ST) #11214 (Ticket Resolved): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
- hi this file is to add person in charge on customer relationship, already inform Jann for this ya
- 05:15 PM Datanory - GOLDCREST Production Ticket(ST) #11213 (Ticket Resolved): GOLDCREST- inv should be under Shah Idi, why change to amother customer in autocount ya?
- inv should be under Shah Idi, why change to amother customer in autocount ya?
!4149d3f3-3d8e-4bdd-a180-ce457862f406.... - 04:15 PM Production Ticket(ST) #11047 (Ticket Resolved): Goldcrest- 22/2 WWX all collection didn't reflect to autocount
- 03:48 PM Production Ticket(ST) #11158 (Ticket Resolved): NIBOU - there are some sku missing
- 03:35 PM Production Ticket(ST) #11200 (Pending Client Verification): Goldcrest- this collection didn't reflect to datanory and autocount
- sp_di_mobile_transaction_upload_integration
13/03/2024
- 05:56 PM Datanory - GOLDCREST Production Ticket(ST) #11201 (Ticket Resolved): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
- !WhatsApp%20Image%202024-03-13%20at%2014.55.59_f567391d.jpg!
!WhatsApp%20Image%202024-03-13%20at%2014.56.00_b9ccaa5b... - 05:54 PM Production Ticket(ST) #11140 (Pending Client Verification): GOLDCREST - invoice which convert from SO on march, but datanory not reflect
- 05:53 PM Datanory - SNEKKU Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- Rashdan - this ticket have to follow up with shu ern tomorrow
Have to do testing in trail environment
1) firs... - 05:45 PM Production Ticket(ST) #11200: Goldcrest- this collection didn't reflect to datanory and autocount
- Already checked with shan you on this where Di_ table to the actual table
- 05:34 PM Production Ticket(ST) #11200 (Support In Progress): Goldcrest- this collection didn't reflect to datanory and autocount
- 03:55 PM Production Ticket(ST) #11200 (Ticket Resolved): Goldcrest- this collection didn't reflect to datanory and autocount
- !WhatsApp%20Image%202024-03-13%20at%2012.00.05_b7126f3b.jpg!
- 03:52 PM Production Ticket(ST) #11186 (Ticket Resolved): Goldcrest- hi may i ask what is the reason the outlet longtitute or salesman longtitute didnt show even salesman say he ady set on the location?
- 03:47 PM Production Ticket(ST) #11186 (Support In Progress): Goldcrest- hi may i ask what is the reason the outlet longtitute or salesman longtitute didnt show even salesman say he ady set on the location?
- 01:37 PM Production Ticket(ST) #11188 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks
- Already follow up with customer there is no response no response
Will inform if got similar case again
-- Mis... - 09:51 AM Production Ticket(ST) #10989 (Ticket Resolved): Gold Crest- Geo Fencing Report got error
12/03/2024
- 06:02 PM Production Ticket(ST) #11004 (Ticket Resolved): GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile)
- 02:37 PM Production Ticket(ST) #11004: GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile)
- Invoice module in Autocount does not update LastModified date when knock off outstanding amount. Integration query ch...
- 05:51 PM Production Ticket(ST) #11047 (Pending Client Verification): Goldcrest- 22/2 WWX all collection didn't reflect to autocount
- !WhatsApp%20Image%202024-03-12%20at%2017.49.06_0a6c7d67.jpg!
- 05:38 PM Production Ticket(ST) #10904 (Ticket Resolved): GoldCrest- this also, why the total amount will change when we generate into sales order?
- 05:35 PM Production Ticket(ST) #10904 (Pending Client Verification): GoldCrest- this also, why the total amount will change when we generate into sales order?
- 05:17 PM Production Ticket(ST) #10905 (Ticket Resolved): GoldCrest- And this debtor code didn't shown at datanory
- 05:09 PM Production Ticket(ST) #10970 (Ticket Resolved): goldcrest- morning, can help adj the setting as yesterday this sales order we was blank when we print out
- 05:04 PM Production Ticket(ST) #11188 (Pending Client Verification): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks
- 04:59 PM Production Ticket(ST) #11188 (Support In Progress): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks
- 09:13 AM Production Ticket(ST) #11188 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks
- 04:40 PM Datanory - SNEKKU Production Ticket(ST) #11182 (Pending Client Feedback): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?
select * from txn_sales_order_header where order_no like '%SOMN4000099%' --ebe13d59-743c-47e3-a7d4-e305ded892d...- 04:38 PM Datanory - SNEKKU Production Ticket(ST) #11182 (Support In Progress): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?
- 03:58 PM Production Ticket(ST) #10973 (Ticket Resolved): GoldCrest- Hi, collection didn't reflect to datanory (Salesman Activity Report) and autocount
- 03:50 PM Production Ticket(ST) #11045: Snekku- hi jann, not key in sales order, but in mysoft got
- root cause-- delivary date in datanory db is null, when db datanory-->. my soft it is autochange to minimum 01/011900
- 03:32 PM Production Ticket(ST) #10892 (Ticket Resolved): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
- 03:19 PM Production Ticket(ST) #10900 (Ticket Resolved): GoldCrest-this invoice same issue, they should no outstanding balance ady
- 03:16 PM Production Ticket(ST) #11040 (Ticket Resolved): Snekku - hi @Azhar13 , please assist remove customer 10006_1, not exist in mysoft, thanks
- 03:14 PM Production Ticket(ST) #10747: Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
- havent start due to major changes
- 03:07 PM Production Ticket(ST) #10738: Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
- rejected user request due to current logic is using by another org
- 03:05 PM Production Ticket(ST) #10737: Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
- related ticket: https://app.clickup.com/t/86enpw3yd
- 03:03 PM Production Ticket(ST) #10735: Snekku - Turn off warehouse function in sales order
- related ticket: https://app.clickup.com/t/86enrmpeb
- 09:37 AM Production Ticket(ST) #10735: Snekku - Turn off warehouse function in sales order
- Still pending product team to develop. There is no new due date, assign to Arif to follow up.
Clickup : 86enf1a2h - 03:01 PM Production Ticket(ST) #10724: Snekku - Setting to turn off uom2 and uom3 in web portal
- related ticket: https://app.clickup.com/t/86enqhg21
- 09:40 AM Production Ticket(ST) #10724: Snekku - Setting to turn off uom2 and uom3 in web portal
- Still pending product team to develop. Assign to Arif to follow up.
Clickup : 86enf1avu - 02:55 PM Production Ticket(ST) #10721: SNEKKU - Enhance sales order not allow zero amount
- https://app.clickup.com/t/86enf1anp
pending deployment - 09:42 AM Production Ticket(ST) #10721: SNEKKU - Enhance sales order not allow zero amount
- Currently in test environment. Assign to Arif to follow up and test.
Clickup : 86enf1anp - 02:52 PM Datanory - GOLDCREST Production Ticket(ST) #10954 (Ready for Verification): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- 02:51 PM Datanory - GOLDCREST Production Ticket(ST) #10954: Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- https://app.clickup.com/t/86enmb1ux
please verify with user
- 02:35 PM Datanory - NIBOU Production Ticket(ST) #11176 (Escalated to Level 3): NIBOU - TFP outlet missing a lot , only have pj outlet
- https://app.clickup.com/t/86enuva6f
- 02:27 PM Datanory - SNEKKU Production Ticket(ST) #10950 (Verification In Progress): Snekku-Hi, please assist as keep lag here ya
- 02:27 PM Datanory - SNEKKU Production Ticket(ST) #10950 (Ready for Verification): Snekku-Hi, please assist as keep lag here ya
- https://app.clickup.com/t/86enm6a57
- 02:03 PM Production Ticket(ST) #10921 (Ticket Resolved): Snekku- History derail blank - MO
- 02:02 PM Production Ticket(ST) #10921 (Pending Client Verification): Snekku- History derail blank - MO
- 01:09 PM Production Ticket(ST) #11183 (Ticket Resolved): Gold crest- and can help me check why this collection didnt reflect to autocount？
- 10:13 AM Production Ticket(ST) #11183 (Pending Client Feedback): Gold crest- and can help me check why this collection didnt reflect to autocount？
- As I and Arif was stimulate the Issue We found that invoice has been INJNM000371-240216 has been canceled,
Tak... - 09:11 AM Production Ticket(ST) #11183 (Support In Progress): Gold crest- and can help me check why this collection didnt reflect to autocount？
- 10:09 AM Production Ticket(ST) #10740 (Pending Client Verification): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
- Noticed deployed to prod. Arif to verify for closure.
- 10:08 AM Production Ticket(ST) #11187 (Ticket Resolved): Daily Fresh- for this customer, we need to do a permanent close because the shop owner is closing down the shop... however, when we used the on hold function of Y, it doesnt seems to turn off the sales order taking function
- 10:04 AM Production Ticket(ST) #11187 (Support In Progress): Daily Fresh- for this customer, we need to do a permanent close because the shop owner is closing down the shop... however, when we used the on hold function of Y, it doesnt seems to turn off the sales order taking function
- 09:11 AM Production Ticket(ST) #11187 (Ticket Resolved): Daily Fresh- for this customer, we need to do a permanent close because the shop owner is closing down the shop... however, when we used the on hold function of Y, it doesnt seems to turn off the sales order taking function
- !WhatsApp%20Image%202024-03-11%20at%2017.44.05_93f66767.jpg!
!WhatsApp%20Image%202024-03-11%20at%2017.44.42_cd094695... - 09:51 AM Production Ticket(ST) #10869 (Ticket Resolved): Snekku- Hi, got key in stock count for MR DIY, but report stock count history empty, please assist
- 09:48 AM Production Ticket(ST) #10948 (Ticket Resolved): PrimaAsia - Suggest Order Quantity Formula Issue
- 09:46 AM Production Ticket(ST) #10692 (Ticket Resolved): Snekk u - mobile apps click on date 3/1 but apps navigate to 4/1
- 09:46 AM Production Ticket(ST) #10717 (Ticket Resolved): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
- 09:45 AM Production Ticket(ST) #10719 (Ticket Resolved): Snekku - Unplanned route missing after perform any filtering or after check-out from an outlet. Have to click on uplanned route again to show back the list.
- 09:44 AM Production Ticket(ST) #10720 (Ticket Resolved): Snekku - Mobile total aging not showin, always show 0.00
- 09:41 AM Production Ticket(ST) #10722: Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
- Pending product team to develop. Assign to Arif to follow up.
Clickup : 86enf1ap4 - 09:40 AM Production Ticket(ST) #10723: SNEKKU - Web portal quantity and price text box to not allow scroll
- Pending product team to develop. Assign to Arif to follow up.
Clickup : 86enf1arm - 09:38 AM Production Ticket(ST) #10734 (Ticket Resolved): Snekku - Hi Assyafiq..after remove the attachement, now can not attach new one ..in company announcement
- 09:07 AM Production Ticket(ST) #11186 (Ticket Resolved): Goldcrest- hi may i ask what is the reason the outlet longtitute or salesman longtitute didnt show even salesman say he ady set on the location?
- !WhatsApp%20Image%202024-03-11%20at%2016.48.47_7d1b7795.jpg!
11/03/2024
- 12:28 AM Production Ticket(ST) #11181 (Pending Client Verification): Server maintenance-shrink datanory db master file mdf(P1 urgent)
- !shrink%20db.png!
- 12:27 AM Production Ticket(ST) #11181 (Support In Progress): Server maintenance-shrink datanory db master file mdf(P1 urgent)
- 05:19 PM Production Ticket(ST) #11181 (Ticket Resolved): Server maintenance-shrink datanory db master file mdf(P1 urgent)
- 10:51 PM Production Ticket(ST) #11177: Server maintenance-rebuild invoice detail & header(P1 urgent)
- Invoice History Detail
!Rebuild%20invoice%20detail%20schedule.png!
!Rebuild%20invoice%20detail%20.png!
Invoi... - 10:24 PM Production Ticket(ST) #11177 (Pending Client Verification): Server maintenance-rebuild invoice detail & header(P1 urgent)
- 10:22 PM Production Ticket(ST) #11177 (Support In Progress): Server maintenance-rebuild invoice detail & header(P1 urgent)
- 05:14 PM Production Ticket(ST) #11177 (Ticket Resolved): Server maintenance-rebuild invoice detail & header(P1 urgent)
- 10:38 PM Production Ticket(ST) #11179 (Pending Client Verification): Server Maintenance- maintenance schedule proposal
- EXEC msdb.dbo.sp_delete_database_backuphistory @database_name = N'DMS_EcoSystem_Preprod'
GO
USE [master]
GO
/****... - 10:36 PM Production Ticket(ST) #11179 (Support In Progress): Server Maintenance- maintenance schedule proposal
- 05:17 PM Production Ticket(ST) #11179 (Ticket Resolved): Server Maintenance- maintenance schedule proposal
- 10:35 PM Production Ticket(ST) #11032: SNEKKU - No catalogue can view in memo?
- https://app.clickup.com/t/86enqnge5
- 10:21 PM Production Ticket(ST) #11180 (Pending Client Verification): Server Maintenance- sync_integration_transaction_log ,error_log_at and integration_error_log -- schedule maintenance
- !maintenance%20housekeep%20schedule.png!
!maintenance%20housekeep.png!
- 10:05 PM Production Ticket(ST) #11180 (Support In Progress): Server Maintenance- sync_integration_transaction_log ,error_log_at and integration_error_log -- schedule maintenance
- 05:18 PM Production Ticket(ST) #11180 (Ticket Resolved): Server Maintenance- sync_integration_transaction_log ,error_log_at and integration_error_log -- schedule maintenance
- 09:03 PM Production Ticket(ST) #11178 (Pending Client Verification): Server Maintenance- backup table move to different DB - establish SOP(internal P1 urgent)
- !move.png!
- 09:02 PM Production Ticket(ST) #11178 (Support In Progress): Server Maintenance- backup table move to different DB - establish SOP(internal P1 urgent)
- 05:15 PM Production Ticket(ST) #11178 (Ticket Resolved): Server Maintenance- backup table move to different DB - establish SOP(internal P1 urgent)
- 08:16 PM Datanory - DAILYFRESH Production Ticket(ST) #11125: Daily fresh - Shows invalid supervisor
- This ticket Already follow up with shu ern
Status:pending deployment - 11:22 AM Datanory - DAILYFRESH Production Ticket(ST) #11125: Daily fresh - Shows invalid supervisor
- Downgrade to P2 as have workaround.
- 07:59 PM Production Ticket(ST) #11043 (Ticket Resolved): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!
- 04:19 PM Production Ticket(ST) #11043 (Pending Client Feedback): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!
- 06:53 PM Production Ticket(ST) #11008 (Ticket Resolved): Snekku- please check also MC6, MS5
- 05:41 PM Production Ticket(ST) #11184 (Ticket Resolved): Daily Fresh - we just set up TRG branch during the weekend... when i'm not around, supervisor said they are unable to approve the van good request
- Insert Into txn_van_goods_request_approval_history([id], [van_goods_request_id], [member_id], [status], [status_date]...
- 05:26 PM Production Ticket(ST) #11184 (Support In Progress): Daily Fresh - we just set up TRG branch during the weekend... when i'm not around, supervisor said they are unable to approve the van good request
- 05:26 PM Production Ticket(ST) #11184 (Ticket Resolved): Daily Fresh - we just set up TRG branch during the weekend... when i'm not around, supervisor said they are unable to approve the van good request
- -- user is TRG03, supervisor is TRG01
- 05:24 PM Production Ticket(ST) #11183 (Ticket Resolved): Gold crest- and can help me check why this collection didnt reflect to autocount？
- CCJNM000455-240309 -- Collection
- 05:22 PM Datanory - SNEKKU Production Ticket(ST) #11182 (Ticket Resolved): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?
- !WhatsApp%20Image%202024-03-11%20at%2010.28.04_d4581c3c.jpg!
- 04:15 PM Datanory - GOLDCREST Production Ticket(ST) #10897 (Pending Client Verification): Goldcrest- this collection rm202 didnt reflect to phone
- 04:05 PM Production Ticket(ST) #11046 (Ticket Resolved): Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?
- 03:33 PM Production Ticket(ST) #11121 (Ticket Resolved): Daily Fresh - @Azhar13 after redownload, SKU still didn't appear..how come?
- 03:30 PM Production Ticket(ST) #10856 (Ticket Resolved): SNEKKU - check out time add in geo fencing report, thanks
- 03:28 PM Production Ticket(ST) #10856 (Verification In Progress): SNEKKU - check out time add in geo fencing report, thanks
- 03:27 PM Production Ticket(ST) #10856 (Ready for Verification): SNEKKU - check out time add in geo fencing report, thanks
- 03:10 PM Production Ticket(ST) #11079 (Ticket Resolved): Snekku- user found that the invoice amount is 0 for customer -2D001 and ninso customer ;Wrong invoice amount
- 02:57 PM Production Ticket(ST) #10967 (Ticket Resolved): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call
- 02:54 PM Production Ticket(ST) #10874 (Ticket Resolved): Daily Fresh-Sel17 mobile , above transactions is not capture in the database.vwe had uploaded the database too for your checking. Kindly be reminded , any update version need to be informed in the main communication channel. I just had a surprise we nee
- 02:28 PM Production Ticket(ST) #10898 (Ticket Resolved): Goldcrest-Loading for a long time
- 02:27 PM Production Ticket(ST) #11029 (Ticket Resolved): Snekku- Hi @Azhar13, promo set 3% discount Here is shown total amount discount instead of percent?
- 02:23 PM Production Ticket(ST) #10857 (Ticket Resolved): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
- 02:20 PM Production Ticket(ST) #10899 (Ticket Resolved): goldcrest- for trial version, not allowed me change price code
- 02:18 PM Production Ticket(ST) #10864 (Ticket Resolved): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
- 02:15 PM Production Ticket(ST) #10861 (Ticket Resolved): Snekku- Hi @Assyafiq MCC, some outlets repeat in planned route, please assist, thanks
- 02:11 PM Datanory - NIBOU Production Ticket(ST) #11176 (Support In Progress): NIBOU - TFP outlet missing a lot , only have pj outlet
- 02:11 PM Datanory - NIBOU Production Ticket(ST) #11176 (Ticket Resolved): NIBOU - TFP outlet missing a lot , only have pj outlet
- - @Louise MCC Louise , my TFP outlet missing a lot , only have pj outlet
- @Louise MCC before using trial have othe... - 02:10 PM Production Ticket(ST) #11074 (Ticket Resolved): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
- 02:00 PM Production Ticket(ST) #11074 (Pending Client Verification): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
- 02:05 PM Production Ticket(ST) #10892 (Pending Client Verification): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
- 02:03 PM Production Ticket(ST) #11082 (Ticket Resolved): Daily Fresh- customer database empty again, pls resolve this issue. tq
- 11:27 AM Production Ticket(ST) #11082: Daily Fresh- customer database empty again, pls resolve this issue. tq
- please check with technical team the root cause and resolution.
- 01:59 PM Production Ticket(ST) #10850 (Ticket Resolved): SNEKKU - please remove this ya as mysoft just 1 only
- 12:20 PM Production Ticket(ST) #10736 (Ticket Resolved): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
- 12:18 PM Production Ticket(ST) #10737: Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
- Find out still in que at product team. Assign to Arif to follow up.
Clickup : 86enf1a97 - 12:07 PM Production Ticket(ST) #10738: Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
- Find out product team havent work on the development. Assign to Arif to follow up.
Clickup : 86enf1aah - 12:02 PM Production Ticket(ST) #10740: SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
- Currently pending deployment as product team has complete development. Assign to arif to follow up.
Clickup : 86en... - 11:59 AM Production Ticket(ST) #10741 (Ticket Resolved): Snekku - Can't view SKU name completely in mobile apps module so,stock count, gr etc
- 11:51 AM Production Ticket(ST) #10742: Snekku - Freeze the SKU description when in so,return and stock count etc
- Task escalate due to this is feature enhancement. Currently still pending product team to develop. Assign to Arif to ...
- 11:47 AM Production Ticket(ST) #10743 (Ticket Resolved): Snekku - Hide stock balance column in mobile so
- 11:45 AM Production Ticket(ST) #10744 (Ticket Resolved): Snekku - Mobile sales order cart footer not allow scroll and will be more efficient if can scroll together with the product
- 11:36 AM Production Ticket(ST) #10745: Snekku - Get location check the current location with the location in store master and alert user.
- This is new feature requested by Snekku. Escalated to Product team but still pending and no progress. Assigned to Ari...
- 11:33 AM Production Ticket(ST) #10747: Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
- Still pending product team to develop. Task assigned to Arif to follow up.
Clickup ticket : 86enf1af2 - 11:30 AM Production Ticket(ST) #11078 (Ticket Resolved): OROMEO - Product Master, Customer Master, Merchandiser
- 11:27 AM Production Ticket(ST) #10748 (Ticket Resolved): Snekku - Double key in the sales order resolution by adding sales order history in activity page before submit new so.
- 11:20 AM Production Ticket(ST) #11140: GOLDCREST - invoice which convert from SO on march, but datanory not reflect
- please check and verify the latest deployment by Shan You.
- 11:12 AM Production Ticket(ST) #10757 (Ticket Resolved): Snekku - please assist as done get location for customer 2D001, but not reflect in web
- 11:12 AM Production Ticket(ST) #10800 (Ticket Resolved): Prima Asia - Suggested Quantity Formula hit error
- 11:10 AM Production Ticket(ST) #10846 (Ticket Resolved): SNEKKU - Unplanned route will shown unploaded everyday if got do transaction in 1 day?
- 11:09 AM Production Ticket(ST) #10847 (Ticket Resolved): SNEKKU - Customer photo and location not update datanory when perform in mobile
- 11:09 AM Production Ticket(ST) #11158: NIBOU - there are some sku missing
- no issue at our side, user's device and Louise's device still facing the same issue.
Planning:
1. collect data f... - 09:49 AM Production Ticket(ST) #11169 (Ticket Resolved): Daily Fresh- @~Jann Yap @Assyafiq MCC . some salesman unable To do van good receive.. mlk04 already upload db
- 09:46 AM Production Ticket(ST) #11169 (Support In Progress): Daily Fresh- @~Jann Yap @Assyafiq MCC . some salesman unable To do van good receive.. mlk04 already upload db
- 09:46 AM Production Ticket(ST) #11169 (Ticket Resolved): Daily Fresh- @~Jann Yap @Assyafiq MCC . some salesman unable To do van good receive.. mlk04 already upload db
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