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From 24/02/2024 to 24/03/2024

24/03/2024

05:08 PM Datanory - SNEKKU Production Ticket(ST) #11282 (Support In Progress): SNEKKU - this order got photo taking, not web no shown
Based on simulation on this case:
- user can do photo taking in sales order module.
- but when user want to perform...
Rashdan Hussin

23/03/2024

02:19 PM Datanory - DAILYFRESH Production Ticket(ST) #11125 (Pending Client Verification): Daily fresh - Shows invalid supervisor
Rashdan Hussin
02:00 PM Datanory - GOLDCREST Production Ticket(ST) #11160 (Pending Client Verification): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
Rashdan Hussin
12:33 PM Datanory - SNEKKU Production Ticket(ST) #11282 (Ticket Resolved): SNEKKU - this order got photo taking, not web no shown
- hi @Azhar MCC this order got photo taking, not web no shown
- View back apps, also disappear
- SOADMIN000038-2403...
Rashdan Hussin
12:11 PM Datanory - GOLDCREST Production Ticket(ST) #11248 (Ticket Resolved): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
Rashdan Hussin

22/03/2024

05:25 PM Datanory - SNEKKU Production Ticket(ST) #11276 (Support In Progress): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
additional discount and promotion is pending deploy to production
As I test in the test server the value changes so...
Muhammed Azhar Mohamed Maideen
11:50 AM Datanory - SNEKKU Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
Muhammed Azhar Mohamed Maideen
03:10 PM Datanory - DAILYFRESH Production Ticket(ST) #11277 (Pending Client Feedback): daily fresh - @~Datanory Support , kindly justification for the stock valuation above for SEL08 total stock is zero end Total amount is -43 for qty , and amount RM-136.75.
Muhammed Azhar Mohamed Maideen
03:03 PM Datanory - DAILYFRESH Production Ticket(ST) #11277 (Support In Progress): daily fresh - @~Datanory Support , kindly justification for the stock valuation above for SEL08 total stock is zero end Total amount is -43 for qty , and amount RM-136.75.
Already requested user to upload database fir further checking since the latest database is not in the mobile
ME...
Muhammed Azhar Mohamed Maideen
11:52 AM Datanory - DAILYFRESH Production Ticket(ST) #11277 (Ticket Resolved): daily fresh - @~Datanory Support , kindly justification for the stock valuation above for SEL08 total stock is zero end Total amount is -43 for qty , and amount RM-136.75.
!WhatsApp%20Image%202024-03-22%20at%2009.19.38_16a75b5e.jpg!
Muhammed Azhar Mohamed Maideen
02:47 PM Datanory - GOLDCREST Production Ticket(ST) #11068 (Ready for Verification): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
just deployed the solution this morning
Have to test and verify
Muhammed Azhar Mohamed Maideen
02:40 PM Datanory - SNEKKU Production Ticket(ST) #11265 (Pending Client Verification): Snekku Hi @Azhar13, user MS7 always pop out this after upload, please assist
Muhammad Arif
02:23 PM Datanory - SNEKKU Production Ticket(ST) #11264 (Ticket Resolved): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
Muhammad Arif
02:23 PM Datanory - SNEKKU Production Ticket(ST) #11264 (Pending Client Verification): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
Muhammad Arif
02:20 PM Datanory - SNEKKU Production Ticket(ST) #11264 (Support In Progress): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
Muhammad Arif
02:19 PM Datanory - SNEKKU Production Ticket(ST) #11257 (Support In Progress): Snekku - Patch all the photo in the web that cacnnot be display
few pictures is missing in the server. need some time to further deep dive Muhammad Arif
01:01 PM Datanory - SNEKKU Production Ticket(ST) #11033 (Support In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
Muhammed Azhar Mohamed Maideen
12:48 PM Datanory - SNEKKU Production Ticket(ST) #11266: Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
SELECT * FROM di_mobile_database WHERE member_id = 'd12ec27fd8ff471fb08c2feaed76e685' ORDER BY created_date DESC
SE...
Muhammed Azhar Mohamed Maideen

21/03/2024

04:55 PM Datanory - SNEKKU Production Ticket(ST) #11266 (Ticket Resolved): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
!WhatsApp%20Image%202024-03-21%20at%2016.31.27_a7eecb29.jpg!
!WhatsApp%20Image%202024-03-21%20at%2016.31.27_2e00c4d3...
Muhammed Azhar Mohamed Maideen
04:42 PM Datanory - SNEKKU Production Ticket(ST) #11265 (Support In Progress): Snekku Hi @Azhar13, user MS7 always pop out this after upload, please assist
Muhammed Azhar Mohamed Maideen
04:38 PM Datanory - SNEKKU Production Ticket(ST) #11265 (Ticket Resolved): Snekku Hi @Azhar13, user MS7 always pop out this after upload, please assist
!WhatsApp%20Image%202024-03-21%20at%2016.17.41_c0060d55.jpg!
Muhammed Azhar Mohamed Maideen
12:49 PM Datanory - GOLDCREST Production Ticket(ST) #11256 (Escalated to Level 3): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
Muhammed Azhar Mohamed Maideen
09:51 AM Datanory - GOLDCREST Production Ticket(ST) #11256 (Support In Progress): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
Muhammed Azhar Mohamed Maideen
12:37 PM Datanory - SNEKKU Production Ticket(ST) #10895 (Ticket Resolved): Snekku- Hi, some of customers history empty
Muhammed Azhar Mohamed Maideen
12:32 PM Datanory - SNEKKU Production Ticket(ST) #11264 (Ticket Resolved): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
SOMC4000172-240321 Muhammed Azhar Mohamed Maideen
09:37 AM Datanory - GOLDCREST Production Ticket(ST) #11253 (Ticket Resolved): Goldcrest Hotline - hi, user MCJ unable restore database
Muhammed Azhar Mohamed Maideen
08:53 AM Datanory - SNEKKU Production Ticket(ST) #11257 (Ticket Resolved): Snekku - Patch all the photo in the web that cacnnot be display
Muhammed Azhar Mohamed Maideen
08:51 AM Datanory - SNEKKU Production Ticket(ST) #10924 (Ticket Resolved): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
Muhammed Azhar Mohamed Maideen
08:49 AM Datanory - GOLDCREST Production Ticket(ST) #10897 (Ticket Resolved): Goldcrest- this collection rm202 didnt reflect to phone
Muhammed Azhar Mohamed Maideen

20/03/2024

06:32 PM Datanory - GOLDCREST Production Ticket(ST) #11256 (Ticket Resolved): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
!WhatsApp%20Image%202024-03-20%20at%2016.47.40_050f4542.jpg!
Muhammed Azhar Mohamed Maideen
06:22 PM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- Change shift. Handover to azhar
- Ask update from shu ern
Rashdan Hussin
06:12 PM Production Ticket(ST) #11250: Add And Update Organization Bug
- Change shift. Handover to azhar.
- Ask update from meiling regarding this issue.
Rashdan Hussin
12:37 PM Production Ticket(ST) #11250 (Escalated to Level 3): Add And Update Organization Bug
Rashdan Hussin
12:27 PM Production Ticket(ST) #11250 (Support In Progress): Add And Update Organization Bug
Rashdan Hussin
12:24 PM Production Ticket(ST) #11250 (Ticket Resolved): Add And Update Organization Bug
- This bug happen when we update or add new organization.
- Once we click save, all the setup missing.
Rashdan Hussin
04:40 PM Datanory - GOLDCREST Production Ticket(ST) #11253 (Pending Client Verification): Goldcrest Hotline - hi, user MCJ unable restore database
select top 1 * from di_mobile_database where login_id= 'mcj' order by created_date desc
select top 1 * from txn_mob...
Muhammed Azhar Mohamed Maideen
04:36 PM Datanory - GOLDCREST Production Ticket(ST) #11253 (Support In Progress): Goldcrest Hotline - hi, user MCJ unable restore database
Muhammed Azhar Mohamed Maideen
04:36 PM Datanory - GOLDCREST Production Ticket(ST) #11253 (Ticket Resolved): Goldcrest Hotline - hi, user MCJ unable restore database
Muhammed Azhar Mohamed Maideen
03:58 PM Production Ticket(ST) #11252 (Escalated to Level 3): Issue with Postcode Data Type in Add New Customer Feature
Rashdan Hussin
03:56 PM Production Ticket(ST) #11252 (Support In Progress): Issue with Postcode Data Type in Add New Customer Feature
Rashdan Hussin
03:52 PM Production Ticket(ST) #11252 (Ticket Resolved): Issue with Postcode Data Type in Add New Customer Feature
- We've identified an issue in the "Add New Customer" feature within our mobile application.
- Despite specifying t...
Rashdan Hussin
03:47 PM Datanory - GOLDCREST Production Ticket(ST) #11084 (Ticket Resolved): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
Muhammed Azhar Mohamed Maideen
03:43 PM Datanory - GOLDCREST Production Ticket(ST) #11084 (Pending Client Verification): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
Muhammed Azhar Mohamed Maideen
03:41 PM Production Ticket(ST) #11045 (Ticket Resolved): Snekku- hi jann, not key in sales order, but in mysoft got
Muhammed Azhar Mohamed Maideen
11:34 AM Production Ticket(ST) #11045 (Pending Client Verification): Snekku- hi jann, not key in sales order, but in mysoft got
Muhammed Azhar Mohamed Maideen
02:56 PM Datanory - GOLDCREST Production Ticket(ST) #11248 (Pending Client Verification): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
Debug script:
sp_sync_download_txn_stock_transfer
Testing script:
SELECT
--h.txn_no [TXN_KEY]
h.warehou...
Rashdan Hussin
11:22 AM Datanory - GOLDCREST Production Ticket(ST) #11248 (Escalated to Level 3): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
Rashdan Hussin
09:52 AM Datanory - GOLDCREST Production Ticket(ST) #11248 (Support In Progress): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
Rashdan Hussin
09:51 AM Datanory - GOLDCREST Production Ticket(ST) #11248 (Ticket Resolved): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
- hi for this user the stock request location should from KL not HQ, may i ask where can i change this setting?
!50c...
Rashdan Hussin
02:52 PM Datanory - SNEKKU Production Ticket(ST) #10930 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
Muhammed Azhar Mohamed Maideen
02:48 PM Datanory - SNEKKU Production Ticket(ST) #10930 (Pending Client Verification): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
Muhammed Azhar Mohamed Maideen
02:45 PM Datanory - GOLDCREST Production Ticket(ST) #11160: GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
this changes already in trial and it will have not release in the production yet Muhammed Azhar Mohamed Maideen
02:36 PM Datanory - GOLDCREST Production Ticket(ST) #11160: GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
https://app.clickup.com/t/86enu9rmv Muhammed Azhar Mohamed Maideen
02:35 PM Datanory - GOLDCREST Production Ticket(ST) #11251 (Escalated to Level 3): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
https://app.clickup.com/t/86enweq9g
Will follow up tomorrow again with Shu ern
Muhammed Azhar Mohamed Maideen
02:31 PM Datanory - GOLDCREST Production Ticket(ST) #11251 (Support In Progress): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
https://app.clickup.com/t/86enweq9g Muhammed Azhar Mohamed Maideen
01:41 PM Datanory - GOLDCREST Production Ticket(ST) #11251 (Ticket Resolved): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
Muhammed Azhar Mohamed Maideen
11:46 AM Datanory - SNEKKU Production Ticket(ST) #10924 (Pending Client Verification): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
Muhammed Azhar Mohamed Maideen
11:45 AM Datanory - SNEKKU Production Ticket(ST) #10950 (Ticket Resolved): Snekku-Hi, please assist as keep lag here ya
Muhammed Azhar Mohamed Maideen
09:59 AM Datanory - SNEKKU Production Ticket(ST) #10950 (Pending Client Verification): Snekku-Hi, please assist as keep lag here ya
Muhammed Azhar Mohamed Maideen
11:24 AM Production Ticket(ST) #10745 (Ticket Resolved): Snekku - Get location check the current location with the location in store master and alert user.
Muhammad Arif
11:23 AM Production Ticket(ST) #10745: Snekku - Get location check the current location with the location in store master and alert user.
Updated 2024-03-20
Jann: no need to do as customer dont agree to pay for this changes
Muhammad Arif
11:18 AM Production Ticket(ST) #10742: Snekku - Freeze the SKU description when in so,return and stock count etc
Updated 2024-03-20
Shu Ern: already deployed in trial, web tested fine in trial
Muhammad Arif
11:18 AM Datanory - GOLDCREST Production Ticket(ST) #11068: goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
Already check with shan you this ticket is still currently testing the solution expected to release on friday on this... Muhammed Azhar Mohamed Maideen
11:13 AM Production Ticket(ST) #10747: Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
Updated 2024-03-20
pending commercial - New Page for SO, Collection
Muhammad Arif
11:02 AM Datanory - GOLDCREST Production Ticket(ST) #10954 (Ticket Resolved): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
Muhammed Azhar Mohamed Maideen
10:33 AM Datanory - GOLDCREST Production Ticket(ST) #10913 (Ticket Resolved): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?
Muhammed Azhar Mohamed Maideen
10:28 AM Datanory - GOLDCREST Production Ticket(ST) #10959 (Ticket Resolved): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount
Muhammed Azhar Mohamed Maideen
09:51 AM Datanory - GOLDCREST Production Ticket(ST) #11157 (Ticket Resolved): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen?
Muhammed Azhar Mohamed Maideen
09:01 AM Production Ticket(ST) #10422 (Ticket Resolved): Yuen Tung - Promo not working
Muhammad Arif
08:59 AM Production Ticket(ST) #11147 (Ticket Resolved): OROMEO - Customer Details Fail To Enter Customer Database Table When Import Customer Through Web
Muhammad Arif
08:58 AM Production Ticket(ST) #11177 (Ticket Resolved): Server maintenance-rebuild invoice detail & header(P1 urgent)
Muhammad Arif
08:58 AM Production Ticket(ST) #11178 (Ticket Resolved): Server Maintenance- backup table move to different DB - establish SOP(internal P1 urgent)
Muhammad Arif
08:58 AM Production Ticket(ST) #11179 (Ticket Resolved): Server Maintenance- maintenance schedule proposal
Muhammad Arif
08:58 AM Production Ticket(ST) #11180 (Ticket Resolved): Server Maintenance- sync_integration_transaction_log ,error_log_at and integration_error_log -- schedule maintenance
Muhammad Arif
08:57 AM Production Ticket(ST) #11181 (Ticket Resolved): Server maintenance-shrink datanory db master file mdf(P1 urgent)
Muhammad Arif

19/03/2024

10:05 AM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
https://app.clickup.com/t/86enweq9g Rashdan Hussin
09:52 AM Datanory - GOLDCREST Production Ticket(ST) #11222 (Ticket Resolved): GOLDCREST - can help us check where this amount came from?
Rashdan Hussin
09:47 AM Datanory - GOLDCREST Production Ticket(ST) #11201 (Ticket Resolved): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
Rashdan Hussin

18/03/2024

05:15 PM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
select * from member where org_id = 'goldcrest'
select * from txn_invoice_history_header
where org_id = 'goldcre...
Rashdan Hussin
05:10 PM Datanory - GOLDCREST Production Ticket(ST) #11221 (Escalated to Level 3): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
!6c3485ce-8ed9-4d02-b6ce-5b22c760ae99.jpg!
!Screenshot%202024-03-18%20170700.png!
col_id = ba7ba42e-15b7-4b7d-ad33-...
Rashdan Hussin
04:25 PM Datanory - GOLDCREST Production Ticket(ST) #11221 (Support In Progress): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
Rashdan Hussin
03:33 PM Datanory - GOLDCREST Production Ticket(ST) #11222 (Support In Progress): GOLDCREST - can help us check where this amount came from?
Rashdan Hussin
03:31 PM Datanory - GOLDCREST Production Ticket(ST) #11201 (Pending Client Verification): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
Rashdan Hussin
03:08 PM Production Ticket(ST) #11147 (Pending Client Verification): OROMEO - Customer Details Fail To Enter Customer Database Table When Import Customer Through Web
hi Rashdan, kindly try again in Trial environment. after fine tune the SP, i have tested fine for oromeo2. Muhammad Arif
03:06 PM Production Ticket(ST) #11147 (Support In Progress): OROMEO - Customer Details Fail To Enter Customer Database Table When Import Customer Through Web
Muhammad Arif

17/03/2024

06:12 PM Datanory - GOLDCREST Production Ticket(ST) #11157 (Pending Client Verification): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen?

-- after patched the data
select * from DMS_EcoSystem.dbo.txn_mobile_collection_invoice where inv_id='d6be9ff8-d...
Muhammed Azhar Mohamed Maideen

16/03/2024

03:08 PM Datanory - GOLDCREST Production Ticket(ST) #11157 (Support In Progress): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen?
Muhammed Azhar Mohamed Maideen
02:55 PM Datanory - SNEKKU Production Ticket(ST) #11182 (Ticket Resolved): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?
Muhammed Azhar Mohamed Maideen
02:43 PM Datanory - GOLDCREST Production Ticket(ST) #11213 (Ticket Resolved): GOLDCREST- inv should be under Shah Idi, why change to amother customer in autocount ya?
select * from txn_mobile_header where txn_id = '89b13fa9-73d5-4154-bc92-1314b0820f3f'
--select * from member wher...
Muhammed Azhar Mohamed Maideen
02:32 PM Datanory - GOLDCREST Production Ticket(ST) #11213 (Support In Progress): GOLDCREST- inv should be under Shah Idi, why change to amother customer in autocount ya?
Muhammed Azhar Mohamed Maideen

15/03/2024

12:23 AM Datanory - NIBOU Production Ticket(ST) #11215 (Ticket Resolved): NIBOU - I can't upload photo
Rashdan Hussin
01:15 PM Datanory - NIBOU Production Ticket(ST) #11215 (Pending Client Verification): NIBOU - I can't upload photo
Rashdan Hussin
01:07 PM Datanory - NIBOU Production Ticket(ST) #11215 (Support In Progress): NIBOU - I can't upload photo
Rashdan Hussin
09:37 AM Datanory - NIBOU Production Ticket(ST) #11215 (Ticket Resolved): NIBOU - I can't upload photo
- Hi @Louise MCC , I can't upload photo
- Just now still ok , suddenly can't upload
Rashdan Hussin
12:09 AM Datanory - GOLDCREST Production Ticket(ST) #11201 (Support In Progress): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
Rashdan Hussin
04:08 PM Datanory - GOLDCREST Production Ticket(ST) #11222 (Ticket Resolved): GOLDCREST - can help us check where this amount came from?
- can help us check where this amount came from? as this user never issue any invoice yet,
- unknown invoice sales a...
Rashdan Hussin
04:03 PM Datanory - GOLDCREST Production Ticket(ST) #11221 (Ticket Resolved): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- collection done on 15/03 but mobile all showing 14/03, so datanory and autocount also reflect 14/03
- for issue no...
Rashdan Hussin
03:41 PM Datanory - GOLDCREST Production Ticket(ST) #11214 (Ticket Resolved): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
Rashdan Hussin
12:22 PM Datanory - GOLDCREST Production Ticket(ST) #11214 (Pending Client Verification): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
Rashdan Hussin
12:16 PM Datanory - GOLDCREST Production Ticket(ST) #11214 (Support In Progress): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
Rashdan Hussin
03:24 PM Datanory - GOLDCREST Production Ticket(ST) #10954 (Pending Client Verification): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
Rashdan Hussin
03:23 PM Datanory - GOLDCREST Production Ticket(ST) #10954 (Verification In Progress): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
Rashdan Hussin
12:40 PM Datanory - SNEKKU Production Ticket(ST) #10924: Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
https://app.clickup.com/9018039480/ Muhammed Azhar Mohamed Maideen
09:31 AM Production Ticket(ST) #11200 (Ticket Resolved): Goldcrest- this collection didn't reflect to datanory and autocount
Rashdan Hussin
09:21 AM Production Ticket(ST) #11152 (Ticket Resolved): GOLDCREST - this collection didnt reflect to autocount
Rashdan Hussin
09:19 AM Production Ticket(ST) #11140 (Ticket Resolved): GOLDCREST - invoice which convert from SO on march, but datanory not reflect
Rashdan Hussin

14/03/2024

05:25 PM Datanory - GOLDCREST Production Ticket(ST) #11214 (Ticket Resolved): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
hi this file is to add person in charge on customer relationship, already inform Jann for this ya
Rashdan Hussin
05:15 PM Datanory - GOLDCREST Production Ticket(ST) #11213 (Ticket Resolved): GOLDCREST- inv should be under Shah Idi, why change to amother customer in autocount ya?
inv should be under Shah Idi, why change to amother customer in autocount ya?
!4149d3f3-3d8e-4bdd-a180-ce457862f406....
Rashdan Hussin
04:15 PM Production Ticket(ST) #11047 (Ticket Resolved): Goldcrest- 22/2 WWX all collection didn't reflect to autocount
Rashdan Hussin
03:48 PM Production Ticket(ST) #11158 (Ticket Resolved): NIBOU - there are some sku missing
Rashdan Hussin
03:35 PM Production Ticket(ST) #11200 (Pending Client Verification): Goldcrest- this collection didn't reflect to datanory and autocount
sp_di_mobile_transaction_upload_integration Rashdan Hussin

13/03/2024

05:56 PM Datanory - GOLDCREST Production Ticket(ST) #11201 (Ticket Resolved): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
!WhatsApp%20Image%202024-03-13%20at%2014.55.59_f567391d.jpg!
!WhatsApp%20Image%202024-03-13%20at%2014.56.00_b9ccaa5b...
Muhammed Azhar Mohamed Maideen
05:54 PM Production Ticket(ST) #11140 (Pending Client Verification): GOLDCREST - invoice which convert from SO on march, but datanory not reflect
Rashdan Hussin
05:53 PM Datanory - SNEKKU Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
Rashdan - this ticket have to follow up with shu ern tomorrow
Have to do testing in trail environment
1) firs...
Muhammed Azhar Mohamed Maideen
05:45 PM Production Ticket(ST) #11200: Goldcrest- this collection didn't reflect to datanory and autocount
Already checked with shan you on this where Di_ table to the actual table
Muhammed Azhar Mohamed Maideen
05:34 PM Production Ticket(ST) #11200 (Support In Progress): Goldcrest- this collection didn't reflect to datanory and autocount
Muhammed Azhar Mohamed Maideen
03:55 PM Production Ticket(ST) #11200 (Ticket Resolved): Goldcrest- this collection didn't reflect to datanory and autocount
!WhatsApp%20Image%202024-03-13%20at%2012.00.05_b7126f3b.jpg!
Muhammed Azhar Mohamed Maideen
03:52 PM Production Ticket(ST) #11186 (Ticket Resolved): Goldcrest- hi may i ask what is the reason the outlet longtitute or salesman longtitute didnt show even salesman say he ady set on the location?
Muhammed Azhar Mohamed Maideen
03:47 PM Production Ticket(ST) #11186 (Support In Progress): Goldcrest- hi may i ask what is the reason the outlet longtitute or salesman longtitute didnt show even salesman say he ady set on the location?
Muhammed Azhar Mohamed Maideen
01:37 PM Production Ticket(ST) #11188 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks
Already follow up with customer there is no response no response
Will inform if got similar case again
-- Mis...
Muhammed Azhar Mohamed Maideen
09:51 AM Production Ticket(ST) #10989 (Ticket Resolved): Gold Crest- Geo Fencing Report got error
Muhammed Azhar Mohamed Maideen

12/03/2024

06:02 PM Production Ticket(ST) #11004 (Ticket Resolved): GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile)
Muhammed Azhar Mohamed Maideen
02:37 PM Production Ticket(ST) #11004: GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile)
Invoice module in Autocount does not update LastModified date when knock off outstanding amount. Integration query ch... Muhammed Azhar Mohamed Maideen
05:51 PM Production Ticket(ST) #11047 (Pending Client Verification): Goldcrest- 22/2 WWX all collection didn't reflect to autocount
!WhatsApp%20Image%202024-03-12%20at%2017.49.06_0a6c7d67.jpg!
Muhammed Azhar Mohamed Maideen
05:38 PM Production Ticket(ST) #10904 (Ticket Resolved): GoldCrest- this also, why the total amount will change when we generate into sales order?
Muhammed Azhar Mohamed Maideen
05:35 PM Production Ticket(ST) #10904 (Pending Client Verification): GoldCrest- this also, why the total amount will change when we generate into sales order?
Muhammed Azhar Mohamed Maideen
05:17 PM Production Ticket(ST) #10905 (Ticket Resolved): GoldCrest- And this debtor code didn't shown at datanory
Muhammed Azhar Mohamed Maideen
05:09 PM Production Ticket(ST) #10970 (Ticket Resolved): goldcrest- morning, can help adj the setting as yesterday this sales order we was blank when we print out
Muhammed Azhar Mohamed Maideen
05:04 PM Production Ticket(ST) #11188 (Pending Client Verification): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks
Muhammed Azhar Mohamed Maideen
04:59 PM Production Ticket(ST) #11188 (Support In Progress): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks
Muhammed Azhar Mohamed Maideen
09:13 AM Production Ticket(ST) #11188 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks
Muhammed Azhar Mohamed Maideen
04:40 PM Datanory - SNEKKU Production Ticket(ST) #11182 (Pending Client Feedback): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?

select * from txn_sales_order_header where order_no like '%SOMN4000099%' --ebe13d59-743c-47e3-a7d4-e305ded892d...
Muhammed Azhar Mohamed Maideen
04:38 PM Datanory - SNEKKU Production Ticket(ST) #11182 (Support In Progress): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?
Muhammed Azhar Mohamed Maideen
03:58 PM Production Ticket(ST) #10973 (Ticket Resolved): GoldCrest- Hi, collection didn't reflect to datanory (Salesman Activity Report) and autocount
Muhammed Azhar Mohamed Maideen
03:50 PM Production Ticket(ST) #11045: Snekku- hi jann, not key in sales order, but in mysoft got
root cause-- delivary date in datanory db is null, when db datanory-->. my soft it is autochange to minimum 01/011900 Muhammed Azhar Mohamed Maideen
03:32 PM Production Ticket(ST) #10892 (Ticket Resolved): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
Muhammed Azhar Mohamed Maideen
03:19 PM Production Ticket(ST) #10900 (Ticket Resolved): GoldCrest-this invoice same issue, they should no outstanding balance ady
Muhammed Azhar Mohamed Maideen
03:16 PM Production Ticket(ST) #11040 (Ticket Resolved): Snekku - hi @Azhar13 , please assist remove customer 10006_1, not exist in mysoft, thanks
Muhammed Azhar Mohamed Maideen
03:14 PM Production Ticket(ST) #10747: Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
havent start due to major changes Muhammad Arif
03:07 PM Production Ticket(ST) #10738: Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
rejected user request due to current logic is using by another org Muhammad Arif
03:05 PM Production Ticket(ST) #10737: Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
related ticket: https://app.clickup.com/t/86enpw3yd Muhammad Arif
03:03 PM Production Ticket(ST) #10735: Snekku - Turn off warehouse function in sales order
related ticket: https://app.clickup.com/t/86enrmpeb Muhammad Arif
09:37 AM Production Ticket(ST) #10735: Snekku - Turn off warehouse function in sales order
Still pending product team to develop. There is no new due date, assign to Arif to follow up.
Clickup : 86enf1a2h
Muhammed Assyafiq Bin Ahmad Kamal
03:01 PM Production Ticket(ST) #10724: Snekku - Setting to turn off uom2 and uom3 in web portal
related ticket: https://app.clickup.com/t/86enqhg21 Muhammad Arif
09:40 AM Production Ticket(ST) #10724: Snekku - Setting to turn off uom2 and uom3 in web portal
Still pending product team to develop. Assign to Arif to follow up.
Clickup : 86enf1avu
Muhammed Assyafiq Bin Ahmad Kamal
02:55 PM Production Ticket(ST) #10721: SNEKKU - Enhance sales order not allow zero amount
https://app.clickup.com/t/86enf1anp
pending deployment
Muhammad Arif
09:42 AM Production Ticket(ST) #10721: SNEKKU - Enhance sales order not allow zero amount
Currently in test environment. Assign to Arif to follow up and test.
Clickup : 86enf1anp
Muhammed Assyafiq Bin Ahmad Kamal
02:52 PM Datanory - GOLDCREST Production Ticket(ST) #10954 (Ready for Verification): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
Muhammad Arif
02:51 PM Datanory - GOLDCREST Production Ticket(ST) #10954: Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
https://app.clickup.com/t/86enmb1ux
please verify with user
Muhammad Arif
02:35 PM Datanory - NIBOU Production Ticket(ST) #11176 (Escalated to Level 3): NIBOU - TFP outlet missing a lot , only have pj outlet
https://app.clickup.com/t/86enuva6f Rashdan Hussin
02:27 PM Datanory - SNEKKU Production Ticket(ST) #10950 (Verification In Progress): Snekku-Hi, please assist as keep lag here ya
Muhammed Azhar Mohamed Maideen
02:27 PM Datanory - SNEKKU Production Ticket(ST) #10950 (Ready for Verification): Snekku-Hi, please assist as keep lag here ya
https://app.clickup.com/t/86enm6a57 Muhammed Azhar Mohamed Maideen
02:03 PM Production Ticket(ST) #10921 (Ticket Resolved): Snekku- History derail blank - MO
Muhammed Azhar Mohamed Maideen
02:02 PM Production Ticket(ST) #10921 (Pending Client Verification): Snekku- History derail blank - MO
Muhammed Azhar Mohamed Maideen
01:09 PM Production Ticket(ST) #11183 (Ticket Resolved): Gold crest- and can help me check why this collection didnt reflect to autocount?
Muhammed Azhar Mohamed Maideen
10:13 AM Production Ticket(ST) #11183 (Pending Client Feedback): Gold crest- and can help me check why this collection didnt reflect to autocount?
As I and Arif was stimulate the Issue We found that invoice has been INJNM000371-240216 has been canceled,
Tak...
Muhammed Azhar Mohamed Maideen
09:11 AM Production Ticket(ST) #11183 (Support In Progress): Gold crest- and can help me check why this collection didnt reflect to autocount?
Muhammed Azhar Mohamed Maideen
10:09 AM Production Ticket(ST) #10740 (Pending Client Verification): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
Noticed deployed to prod. Arif to verify for closure. Muhammed Assyafiq Bin Ahmad Kamal
10:08 AM Production Ticket(ST) #11187 (Ticket Resolved): Daily Fresh- for this customer, we need to do a permanent close because the shop owner is closing down the shop... however, when we used the on hold function of Y, it doesnt seems to turn off the sales order taking function
Muhammed Azhar Mohamed Maideen
10:04 AM Production Ticket(ST) #11187 (Support In Progress): Daily Fresh- for this customer, we need to do a permanent close because the shop owner is closing down the shop... however, when we used the on hold function of Y, it doesnt seems to turn off the sales order taking function
Muhammed Azhar Mohamed Maideen
09:11 AM Production Ticket(ST) #11187 (Ticket Resolved): Daily Fresh- for this customer, we need to do a permanent close because the shop owner is closing down the shop... however, when we used the on hold function of Y, it doesnt seems to turn off the sales order taking function
!WhatsApp%20Image%202024-03-11%20at%2017.44.05_93f66767.jpg!
!WhatsApp%20Image%202024-03-11%20at%2017.44.42_cd094695...
Muhammed Azhar Mohamed Maideen
09:51 AM Production Ticket(ST) #10869 (Ticket Resolved): Snekku- Hi, got key in stock count for MR DIY, but report stock count history empty, please assist
Muhammed Assyafiq Bin Ahmad Kamal
09:48 AM Production Ticket(ST) #10948 (Ticket Resolved): PrimaAsia - Suggest Order Quantity Formula Issue
Muhammed Assyafiq Bin Ahmad Kamal
09:46 AM Production Ticket(ST) #10692 (Ticket Resolved): Snekk u - mobile apps click on date 3/1 but apps navigate to 4/1
Muhammed Assyafiq Bin Ahmad Kamal
09:46 AM Production Ticket(ST) #10717 (Ticket Resolved): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
Muhammed Assyafiq Bin Ahmad Kamal
09:45 AM Production Ticket(ST) #10719 (Ticket Resolved): Snekku - Unplanned route missing after perform any filtering or after check-out from an outlet. Have to click on uplanned route again to show back the list.
Muhammed Assyafiq Bin Ahmad Kamal
09:44 AM Production Ticket(ST) #10720 (Ticket Resolved): Snekku - Mobile total aging not showin, always show 0.00
Muhammed Assyafiq Bin Ahmad Kamal
09:41 AM Production Ticket(ST) #10722: Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
Pending product team to develop. Assign to Arif to follow up.
Clickup : 86enf1ap4
Muhammed Assyafiq Bin Ahmad Kamal
09:40 AM Production Ticket(ST) #10723: SNEKKU - Web portal quantity and price text box to not allow scroll
Pending product team to develop. Assign to Arif to follow up.
Clickup : 86enf1arm
Muhammed Assyafiq Bin Ahmad Kamal
09:38 AM Production Ticket(ST) #10734 (Ticket Resolved): Snekku - Hi Assyafiq..after remove the attachement, now can not attach new one ..in company announcement
Muhammed Assyafiq Bin Ahmad Kamal
09:07 AM Production Ticket(ST) #11186 (Ticket Resolved): Goldcrest- hi may i ask what is the reason the outlet longtitute or salesman longtitute didnt show even salesman say he ady set on the location?
!WhatsApp%20Image%202024-03-11%20at%2016.48.47_7d1b7795.jpg!
Muhammed Azhar Mohamed Maideen

11/03/2024

12:28 AM Production Ticket(ST) #11181 (Pending Client Verification): Server maintenance-shrink datanory db master file mdf(P1 urgent)
!shrink%20db.png!
Muhammad Arif
12:27 AM Production Ticket(ST) #11181 (Support In Progress): Server maintenance-shrink datanory db master file mdf(P1 urgent)
Muhammad Arif
05:19 PM Production Ticket(ST) #11181 (Ticket Resolved): Server maintenance-shrink datanory db master file mdf(P1 urgent)
Muhammed Azhar Mohamed Maideen
10:51 PM Production Ticket(ST) #11177: Server maintenance-rebuild invoice detail & header(P1 urgent)
Invoice History Detail
!Rebuild%20invoice%20detail%20schedule.png!
!Rebuild%20invoice%20detail%20.png!
Invoi...
Muhammad Arif
10:24 PM Production Ticket(ST) #11177 (Pending Client Verification): Server maintenance-rebuild invoice detail & header(P1 urgent)
Muhammad Arif
10:22 PM Production Ticket(ST) #11177 (Support In Progress): Server maintenance-rebuild invoice detail & header(P1 urgent)
Muhammad Arif
05:14 PM Production Ticket(ST) #11177 (Ticket Resolved): Server maintenance-rebuild invoice detail & header(P1 urgent)
Muhammed Azhar Mohamed Maideen
10:38 PM Production Ticket(ST) #11179 (Pending Client Verification): Server Maintenance- maintenance schedule proposal
EXEC msdb.dbo.sp_delete_database_backuphistory @database_name = N'DMS_EcoSystem_Preprod'
GO
USE [master]
GO
/****...
Muhammad Arif
10:36 PM Production Ticket(ST) #11179 (Support In Progress): Server Maintenance- maintenance schedule proposal
Muhammad Arif
05:17 PM Production Ticket(ST) #11179 (Ticket Resolved): Server Maintenance- maintenance schedule proposal
Muhammed Azhar Mohamed Maideen
10:35 PM Production Ticket(ST) #11032: SNEKKU - No catalogue can view in memo?
https://app.clickup.com/t/86enqnge5 Rashdan Hussin
10:21 PM Production Ticket(ST) #11180 (Pending Client Verification): Server Maintenance- sync_integration_transaction_log ,error_log_at and integration_error_log -- schedule maintenance
!maintenance%20housekeep%20schedule.png!
!maintenance%20housekeep.png!
Muhammad Arif
10:05 PM Production Ticket(ST) #11180 (Support In Progress): Server Maintenance- sync_integration_transaction_log ,error_log_at and integration_error_log -- schedule maintenance
Muhammad Arif
05:18 PM Production Ticket(ST) #11180 (Ticket Resolved): Server Maintenance- sync_integration_transaction_log ,error_log_at and integration_error_log -- schedule maintenance
Muhammed Azhar Mohamed Maideen
09:03 PM Production Ticket(ST) #11178 (Pending Client Verification): Server Maintenance- backup table move to different DB - establish SOP(internal P1 urgent)
!move.png!
Muhammad Arif
09:02 PM Production Ticket(ST) #11178 (Support In Progress): Server Maintenance- backup table move to different DB - establish SOP(internal P1 urgent)
Muhammad Arif
05:15 PM Production Ticket(ST) #11178 (Ticket Resolved): Server Maintenance- backup table move to different DB - establish SOP(internal P1 urgent)
Muhammed Azhar Mohamed Maideen
08:16 PM Datanory - DAILYFRESH Production Ticket(ST) #11125: Daily fresh - Shows invalid supervisor
This ticket Already follow up with shu ern
Status:pending deployment
Muhammed Azhar Mohamed Maideen
11:22 AM Datanory - DAILYFRESH Production Ticket(ST) #11125: Daily fresh - Shows invalid supervisor
Downgrade to P2 as have workaround.
Muhammad Arif
07:59 PM Production Ticket(ST) #11043 (Ticket Resolved): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!
Muhammed Azhar Mohamed Maideen
04:19 PM Production Ticket(ST) #11043 (Pending Client Feedback): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!
Muhammed Azhar Mohamed Maideen
06:53 PM Production Ticket(ST) #11008 (Ticket Resolved): Snekku- please check also MC6, MS5
Muhammed Azhar Mohamed Maideen
05:41 PM Production Ticket(ST) #11184 (Ticket Resolved): Daily Fresh - we just set up TRG branch during the weekend... when i'm not around, supervisor said they are unable to approve the van good request
Insert Into txn_van_goods_request_approval_history([id], [van_goods_request_id], [member_id], [status], [status_date]... Muhammed Azhar Mohamed Maideen
05:26 PM Production Ticket(ST) #11184 (Support In Progress): Daily Fresh - we just set up TRG branch during the weekend... when i'm not around, supervisor said they are unable to approve the van good request
Muhammed Azhar Mohamed Maideen
05:26 PM Production Ticket(ST) #11184 (Ticket Resolved): Daily Fresh - we just set up TRG branch during the weekend... when i'm not around, supervisor said they are unable to approve the van good request
-- user is TRG03, supervisor is TRG01 Muhammed Azhar Mohamed Maideen
05:24 PM Production Ticket(ST) #11183 (Ticket Resolved): Gold crest- and can help me check why this collection didnt reflect to autocount?
CCJNM000455-240309 -- Collection Muhammed Azhar Mohamed Maideen
05:22 PM Datanory - SNEKKU Production Ticket(ST) #11182 (Ticket Resolved): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?
!WhatsApp%20Image%202024-03-11%20at%2010.28.04_d4581c3c.jpg!
Muhammed Azhar Mohamed Maideen
04:15 PM Datanory - GOLDCREST Production Ticket(ST) #10897 (Pending Client Verification): Goldcrest- this collection rm202 didnt reflect to phone
Muhammed Azhar Mohamed Maideen
04:05 PM Production Ticket(ST) #11046 (Ticket Resolved): Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?
Muhammed Azhar Mohamed Maideen
03:33 PM Production Ticket(ST) #11121 (Ticket Resolved): Daily Fresh - @Azhar13 after redownload, SKU still didn't appear..how come?
Muhammed Azhar Mohamed Maideen
03:30 PM Production Ticket(ST) #10856 (Ticket Resolved): SNEKKU - check out time add in geo fencing report, thanks
Muhammed Azhar Mohamed Maideen
03:28 PM Production Ticket(ST) #10856 (Verification In Progress): SNEKKU - check out time add in geo fencing report, thanks
Muhammed Azhar Mohamed Maideen
03:27 PM Production Ticket(ST) #10856 (Ready for Verification): SNEKKU - check out time add in geo fencing report, thanks
Muhammed Azhar Mohamed Maideen
03:10 PM Production Ticket(ST) #11079 (Ticket Resolved): Snekku- user found that the invoice amount is 0 for customer -2D001 and ninso customer ;Wrong invoice amount
Muhammed Azhar Mohamed Maideen
02:57 PM Production Ticket(ST) #10967 (Ticket Resolved): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call
Muhammed Azhar Mohamed Maideen
02:54 PM Production Ticket(ST) #10874 (Ticket Resolved): Daily Fresh-Sel17 mobile , above transactions is not capture in the database.vwe had uploaded the database too for your checking. Kindly be reminded , any update version need to be informed in the main communication channel. I just had a surprise we nee
Muhammed Azhar Mohamed Maideen
02:28 PM Production Ticket(ST) #10898 (Ticket Resolved): Goldcrest-Loading for a long time
Muhammed Azhar Mohamed Maideen
02:27 PM Production Ticket(ST) #11029 (Ticket Resolved): Snekku- Hi @Azhar13, promo set 3% discount Here is shown total amount discount instead of percent?
Muhammed Azhar Mohamed Maideen
02:23 PM Production Ticket(ST) #10857 (Ticket Resolved): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
Muhammed Azhar Mohamed Maideen
02:20 PM Production Ticket(ST) #10899 (Ticket Resolved): goldcrest- for trial version, not allowed me change price code
Muhammed Azhar Mohamed Maideen
02:18 PM Production Ticket(ST) #10864 (Ticket Resolved): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
Muhammed Azhar Mohamed Maideen
02:15 PM Production Ticket(ST) #10861 (Ticket Resolved): Snekku- Hi @Assyafiq MCC, some outlets repeat in planned route, please assist, thanks
Muhammed Azhar Mohamed Maideen
02:11 PM Datanory - NIBOU Production Ticket(ST) #11176 (Support In Progress): NIBOU - TFP outlet missing a lot , only have pj outlet
Rashdan Hussin
02:11 PM Datanory - NIBOU Production Ticket(ST) #11176 (Ticket Resolved): NIBOU - TFP outlet missing a lot , only have pj outlet
- @Louise MCC Louise , my TFP outlet missing a lot , only have pj outlet
- @Louise MCC before using trial have othe...
Rashdan Hussin
02:10 PM Production Ticket(ST) #11074 (Ticket Resolved): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
Muhammed Azhar Mohamed Maideen
02:00 PM Production Ticket(ST) #11074 (Pending Client Verification): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
Muhammed Azhar Mohamed Maideen
02:05 PM Production Ticket(ST) #10892 (Pending Client Verification): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
Muhammed Azhar Mohamed Maideen
02:03 PM Production Ticket(ST) #11082 (Ticket Resolved): Daily Fresh- customer database empty again, pls resolve this issue. tq
Muhammed Azhar Mohamed Maideen
11:27 AM Production Ticket(ST) #11082: Daily Fresh- customer database empty again, pls resolve this issue. tq
please check with technical team the root cause and resolution. Muhammad Arif
01:59 PM Production Ticket(ST) #10850 (Ticket Resolved): SNEKKU - please remove this ya as mysoft just 1 only
Muhammed Azhar Mohamed Maideen
12:20 PM Production Ticket(ST) #10736 (Ticket Resolved): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
Muhammed Assyafiq Bin Ahmad Kamal
12:18 PM Production Ticket(ST) #10737: Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
Find out still in que at product team. Assign to Arif to follow up.
Clickup : 86enf1a97
Muhammed Assyafiq Bin Ahmad Kamal
12:07 PM Production Ticket(ST) #10738: Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
Find out product team havent work on the development. Assign to Arif to follow up.
Clickup : 86enf1aah
Muhammed Assyafiq Bin Ahmad Kamal
12:02 PM Production Ticket(ST) #10740: SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
Currently pending deployment as product team has complete development. Assign to arif to follow up.
Clickup : 86en...
Muhammed Assyafiq Bin Ahmad Kamal
11:59 AM Production Ticket(ST) #10741 (Ticket Resolved): Snekku - Can't view SKU name completely in mobile apps module so,stock count, gr etc
Muhammed Assyafiq Bin Ahmad Kamal
11:51 AM Production Ticket(ST) #10742: Snekku - Freeze the SKU description when in so,return and stock count etc
Task escalate due to this is feature enhancement. Currently still pending product team to develop. Assign to Arif to ... Muhammed Assyafiq Bin Ahmad Kamal
11:47 AM Production Ticket(ST) #10743 (Ticket Resolved): Snekku - Hide stock balance column in mobile so
Muhammed Assyafiq Bin Ahmad Kamal
11:45 AM Production Ticket(ST) #10744 (Ticket Resolved): Snekku - Mobile sales order cart footer not allow scroll and will be more efficient if can scroll together with the product
Muhammed Assyafiq Bin Ahmad Kamal
11:36 AM Production Ticket(ST) #10745: Snekku - Get location check the current location with the location in store master and alert user.
This is new feature requested by Snekku. Escalated to Product team but still pending and no progress. Assigned to Ari... Muhammed Assyafiq Bin Ahmad Kamal
11:33 AM Production Ticket(ST) #10747: Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
Still pending product team to develop. Task assigned to Arif to follow up.
Clickup ticket : 86enf1af2
Muhammed Assyafiq Bin Ahmad Kamal
11:30 AM Production Ticket(ST) #11078 (Ticket Resolved): OROMEO - Product Master, Customer Master, Merchandiser
Rashdan Hussin
11:27 AM Production Ticket(ST) #10748 (Ticket Resolved): Snekku - Double key in the sales order resolution by adding sales order history in activity page before submit new so.
Muhammed Assyafiq Bin Ahmad Kamal
11:20 AM Production Ticket(ST) #11140: GOLDCREST - invoice which convert from SO on march, but datanory not reflect
please check and verify the latest deployment by Shan You. Muhammad Arif
11:12 AM Production Ticket(ST) #10757 (Ticket Resolved): Snekku - please assist as done get location for customer 2D001, but not reflect in web
Muhammed Assyafiq Bin Ahmad Kamal
11:12 AM Production Ticket(ST) #10800 (Ticket Resolved): Prima Asia - Suggested Quantity Formula hit error
Muhammed Assyafiq Bin Ahmad Kamal
11:10 AM Production Ticket(ST) #10846 (Ticket Resolved): SNEKKU - Unplanned route will shown unploaded everyday if got do transaction in 1 day?
Muhammed Assyafiq Bin Ahmad Kamal
11:09 AM Production Ticket(ST) #10847 (Ticket Resolved): SNEKKU - Customer photo and location not update datanory when perform in mobile
Muhammed Assyafiq Bin Ahmad Kamal
11:09 AM Production Ticket(ST) #11158: NIBOU - there are some sku missing
no issue at our side, user's device and Louise's device still facing the same issue.
Planning:
1. collect data f...
Muhammad Arif
09:49 AM Production Ticket(ST) #11169 (Ticket Resolved): Daily Fresh- @~Jann Yap @Assyafiq MCC . some salesman unable To do van good receive.. mlk04 already upload db
Muhammed Azhar Mohamed Maideen
09:46 AM Production Ticket(ST) #11169 (Support In Progress): Daily Fresh- @~Jann Yap @Assyafiq MCC . some salesman unable To do van good receive.. mlk04 already upload db
Muhammed Azhar Mohamed Maideen
09:46 AM Production Ticket(ST) #11169 (Ticket Resolved): Daily Fresh- @~Jann Yap @Assyafiq MCC . some salesman unable To do van good receive.. mlk04 already upload db
Muhammed Azhar Mohamed Maideen

09/03/2024

05:41 PM Datanory - GOLDCREST Production Ticket(ST) #11160 (Escalated to Level 3): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
Muhammed Azhar Mohamed Maideen
05:37 PM Datanory - GOLDCREST Production Ticket(ST) #11160 (Support In Progress): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
Muhammed Azhar Mohamed Maideen
04:15 PM Datanory - GOLDCREST Production Ticket(ST) #11160 (Ticket Resolved): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
Muhammed Azhar Mohamed Maideen
03:45 PM Datanory - GOLDCREST Production Ticket(ST) #11157 (Pending Client Feedback): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen?
hi sorry to disturb weekend, the invoice total amt is RM116, but customer do paid part payment RM60 before that, so t... Muhammed Azhar Mohamed Maideen
03:40 PM Datanory - GOLDCREST Production Ticket(ST) #11157 (Support In Progress): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen?
Muhammed Azhar Mohamed Maideen

08/03/2024

11:09 AM Production Ticket(ST) #11158 (Support In Progress): NIBOU - there are some sku missing
Rashdan Hussin
11:09 AM Production Ticket(ST) #11158 (Ticket Resolved): NIBOU - there are some sku missing
Hi @Louise MCC there are some sku missing
Also, the photos of sku missing
"Scan barcode " not functioning
Rashdan Hussin
10:55 AM Datanory - GOLDCREST Production Ticket(ST) #11157 (Ticket Resolved): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen?
!WhatsApp%20Image%202024-03-08%20at%2010.52.00_eb1845a1.jpg!
Muhammed Azhar Mohamed Maideen

07/03/2024

10:57 PM Production Ticket(ST) #11152 (Pending Client Verification): GOLDCREST - this collection didnt reflect to autocount
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Rashdan Hussin
10:50 PM Production Ticket(ST) #11152 (Support In Progress): GOLDCREST - this collection didnt reflect to autocount
Rashdan Hussin
10:50 PM Production Ticket(ST) #11152 (Ticket Resolved): GOLDCREST - this collection didnt reflect to autocount
hi, this collection didnt reflect to autocount, can help us check?
!1ddbdcc4-81f2-4a73-a93b-2fa5b2d30e37.jpg!
Rashdan Hussin
10:46 PM Production Ticket(ST) #11140 (Escalated to Level 3): GOLDCREST - invoice which convert from SO on march, but datanory not reflect
Hi jann. This goldcrest issue was due to deployment issue. Based on my discussion with shanyou, integration for goldc... Rashdan Hussin
09:47 AM Production Ticket(ST) #11147 (Ticket Resolved): OROMEO - Customer Details Fail To Enter Customer Database Table When Import Customer Through Web
When we insert the new customers using Customer Import, all the customers details only enter the 'di table' database ... Rashdan Hussin

06/03/2024

06:04 PM Production Ticket(ST) #11078 (Pending Client Verification): OROMEO - Product Master, Customer Master, Merchandiser
select * from customer where org_id = 'oromeo'
select * from customer_to_user_relation where org_id = 'oromeo' and u...
Rashdan Hussin
05:53 PM Production Ticket(ST) #11078 (Support In Progress): OROMEO - Product Master, Customer Master, Merchandiser
Rashdan Hussin
04:30 PM Production Ticket(ST) #11140 (Support In Progress): GOLDCREST - invoice which convert from SO on march, but datanory not reflect
Rashdan Hussin
04:30 PM Production Ticket(ST) #11140 (Ticket Resolved): GOLDCREST - invoice which convert from SO on march, but datanory not reflect
we do have invoice which convert from SO on march, but datanory not reflect to those invoice
!37011ad3-b908-42d3-aad...
Rashdan Hussin
09:01 AM Production Ticket(ST) #11131 (Ticket Resolved): NIBOU - can check why these customer has missing branch when integrate mydin data from Excel?
Rashdan Hussin
08:57 AM Production Ticket(ST) #11131 (Support In Progress): NIBOU - can check why these customer has missing branch when integrate mydin data from Excel?
Rashdan Hussin
08:54 AM Production Ticket(ST) #11131 (Ticket Resolved): NIBOU - can check why these customer has missing branch when integrate mydin data from Excel?
- @Assyafiq MCC can check why these customer has missing branch when integrate mydin data from Excel?
- i think the ...
Rashdan Hussin

05/03/2024

06:39 PM Datanory - DAILYFRESH Production Ticket(ST) #11125 (Escalated to Level 3): Daily fresh - Shows invalid supervisor
Muhammed Azhar Mohamed Maideen
06:34 PM Datanory - DAILYFRESH Production Ticket(ST) #11125 (Support In Progress): Daily fresh - Shows invalid supervisor
Muhammed Azhar Mohamed Maideen
06:31 PM Datanory - DAILYFRESH Production Ticket(ST) #11125 (Ticket Resolved): Daily fresh - Shows invalid supervisor
!WhatsApp%20Image%202024-03-05%20at%2009.06.46_4060a9b1.jpg!
Muhammed Azhar Mohamed Maideen
12:42 PM Production Ticket(ST) #11121 (Pending Client Verification): Daily Fresh - @Azhar13 after redownload, SKU still didn't appear..how come?
Muhammed Azhar Mohamed Maideen
12:38 PM Production Ticket(ST) #11121 (Support In Progress): Daily Fresh - @Azhar13 after redownload, SKU still didn't appear..how come?
Muhammed Azhar Mohamed Maideen
12:36 PM Production Ticket(ST) #11121 (Ticket Resolved): Daily Fresh - @Azhar13 after redownload, SKU still didn't appear..how come?
!WhatsApp%20Image%202024-03-05%20at%2011.42.43_c35267d3.jpg!
!WhatsApp%20Image%202024-03-05%20at%2011.42.43_cda20bae...
Muhammed Azhar Mohamed Maideen

04/03/2024

06:21 PM Production Ticket(ST) #11116 (Ticket Resolved): Daily fresh - @Azhar13 need your help to check on LKW04 DB.. they claimed that they have received the stocks BUT it didnt appear in the van inventory... they've uploaded the DB into the system. would you pls check what happened?
!WhatsApp%20Image%202024-03-04%20at%2017.13.42_41774405.jpg!
Muhammed Azhar Mohamed Maideen
06:02 PM Production Ticket(ST) #11116 (Support In Progress): Daily fresh - @Azhar13 need your help to check on LKW04 DB.. they claimed that they have received the stocks BUT it didnt appear in the van inventory... they've uploaded the DB into the system. would you pls check what happened?
Muhammed Azhar Mohamed Maideen
06:01 PM Production Ticket(ST) #11116 (Ticket Resolved): Daily fresh - @Azhar13 need your help to check on LKW04 DB.. they claimed that they have received the stocks BUT it didnt appear in the van inventory... they've uploaded the DB into the system. would you pls check what happened?
Muhammed Azhar Mohamed Maideen
02:35 PM Production Ticket(ST) #11114 (Ticket Resolved): Snekku - hi @Azhar13 , please assist reject SOME1000117, SOME1000119, thanks
Muhammed Azhar Mohamed Maideen
02:29 PM Production Ticket(ST) #11114 (Support In Progress): Snekku - hi @Azhar13 , please assist reject SOME1000117, SOME1000119, thanks
Muhammed Azhar Mohamed Maideen
02:25 PM Production Ticket(ST) #11114 (Ticket Resolved): Snekku - hi @Azhar13 , please assist reject SOME1000117, SOME1000119, thanks
!WhatsApp%20Image%202024-03-04%20at%2011.59.05_c5ee674e.jpg!
Muhammed Azhar Mohamed Maideen
01:57 PM Production Ticket(ST) #11113 (Ticket Resolved): NIBOU - failed check in for 1st outlet today after d.load new link datanory.
Rashdan Hussin
12:09 PM Production Ticket(ST) #11113 (Pending Client Verification): NIBOU - failed check in for 1st outlet today after d.load new link datanory.
Rashdan Hussin
11:42 AM Production Ticket(ST) #11113 (Support In Progress): NIBOU - failed check in for 1st outlet today after d.load new link datanory.
Rashdan Hussin
11:17 AM Production Ticket(ST) #11113 (Ticket Resolved): NIBOU - failed check in for 1st outlet today after d.load new link datanory.
Hi louise, I failed check in for 1st outlet today after d.load new link datanory. please help me. Rashdan Hussin
09:57 AM Datanory - GOLDCREST Production Ticket(ST) #11084 (Escalated to Level 3): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
Muhammed Azhar Mohamed Maideen
09:52 AM Datanory - GOLDCREST Production Ticket(ST) #11084 (Support In Progress): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
Muhammed Azhar Mohamed Maideen

01/03/2024

04:36 PM Production Ticket(ST) #11102 (Ticket Resolved): daily fresh - supervisor try upload database but cannot be done, using different network data/hotspot
Muhammed Azhar Mohamed Maideen
04:32 PM Production Ticket(ST) #11102 (Support In Progress): daily fresh - supervisor try upload database but cannot be done, using different network data/hotspot
Muhammed Azhar Mohamed Maideen
04:30 PM Production Ticket(ST) #11102 (Ticket Resolved): daily fresh - supervisor try upload database but cannot be done, using different network data/hotspot
!WhatsApp%20Image%202024-03-01%20at%2010.57.20_049fbaf1.jpg!
!WhatsApp%20Image%202024-03-01%20at%2010.58.02_1fe681f3...
Muhammed Azhar Mohamed Maideen
04:27 PM Production Ticket(ST) #11101 (Ticket Resolved): Snekku- hi @Azhar13, please assist to solve, as invalid data
Muhammed Azhar Mohamed Maideen
04:21 PM Production Ticket(ST) #11101 (Support In Progress): Snekku- hi @Azhar13, please assist to solve, as invalid data
Muhammed Azhar Mohamed Maideen
04:20 PM Production Ticket(ST) #11101 (Ticket Resolved): Snekku- hi @Azhar13, please assist to solve, as invalid data
!WhatsApp%20Image%202024-03-01%20at%2013.14.54_8d7196cb.jpg!
Muhammed Azhar Mohamed Maideen
09:29 AM Datanory - GOLDCREST Production Ticket(ST) #11084 (Ticket Resolved): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
!WhatsApp%20Image%202024-02-29%20at%2014.55.35_81d42ba4.jpg!
!WhatsApp%20Image%202024-02-29%20at%2014.55.34_a0fd90ff...
Muhammed Azhar Mohamed Maideen

29/02/2024

05:29 PM Production Ticket(ST) #11043 (Escalated to Level 3): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!
Muhammed Azhar Mohamed Maideen
05:26 PM Production Ticket(ST) #11043 (Support In Progress): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!
Muhammed Azhar Mohamed Maideen
05:19 PM Production Ticket(ST) #10967 (Pending Client Verification): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call
Muhammed Azhar Mohamed Maideen
05:12 PM Production Ticket(ST) #11034 (Ticket Resolved): Daily Fresh - Hi guys, please help to check yesterday balance good stock is missing, supposed to have 5-6 item. Sorry I don't have yesterday printed EOD report cause salesman doesn't keep it.already uploaded DB, Urgent!
Muhammed Azhar Mohamed Maideen
02:14 PM Production Ticket(ST) #11034 (Support In Progress): Daily Fresh - Hi guys, please help to check yesterday balance good stock is missing, supposed to have 5-6 item. Sorry I don't have yesterday printed EOD report cause salesman doesn't keep it.already uploaded DB, Urgent!
Muhammed Azhar Mohamed Maideen
04:50 PM Production Ticket(ST) #11035 (Ticket Resolved): DailyFresh - @~Jann Yap @Assyafiq MCC I'm at Kuantan branch now.. supervisor complained that the total amount is having varianceI calculated and i get rm1399.04.. system captured rm1417.10
Muhammed Azhar Mohamed Maideen
04:33 PM Production Ticket(ST) #11074 (Escalated to Level 3): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
Muhammed Azhar Mohamed Maideen
12:14 PM Production Ticket(ST) #11079 (Pending Client Verification): Snekku- user found that the invoice amount is 0 for customer -2D001 and ninso customer ;Wrong invoice amount
Muhammed Azhar Mohamed Maideen
12:06 PM Production Ticket(ST) #11079 (Support In Progress): Snekku- user found that the invoice amount is 0 for customer -2D001 and ninso customer ;Wrong invoice amount
Muhammed Azhar Mohamed Maideen
10:21 AM Production Ticket(ST) #11079 (Ticket Resolved): Snekku- user found that the invoice amount is 0 for customer -2D001 and ninso customer ;Wrong invoice amount
!WhatsApp%20Image%202024-02-28%20at%2019.02.24_78828136.jpg!
!WhatsApp%20Image%202024-02-28%20at%2019.05.41_5611dd15...
Muhammed Azhar Mohamed Maideen
12:03 PM Production Ticket(ST) #11082 (Pending Client Verification): Daily Fresh- customer database empty again, pls resolve this issue. tq
exec sp_executesql N'spCustomerMasterDataRetriveList @total, @org_id, @member_id',N'@total int,@org_id nvarchar(7),@m... Muhammed Azhar Mohamed Maideen
11:53 AM Production Ticket(ST) #11082 (Support In Progress): Daily Fresh- customer database empty again, pls resolve this issue. tq
exec sp_executesql N'spCustomerMasterDataRetriveList @total, @org_id, @member_id',N'@total int,@org_id nvarchar(7),@m... Muhammed Azhar Mohamed Maideen
11:39 AM Production Ticket(ST) #11082 (Ticket Resolved): Daily Fresh- customer database empty again, pls resolve this issue. tq
!WhatsApp%20Image%202024-02-29%20at%2010.14.55_40da5792.jpg!
Muhammed Azhar Mohamed Maideen
11:34 AM Production Ticket(ST) #11060 (Ticket Resolved): NIBOU - Setup NIBOU in PRODUCTION by migrating data from TRIAL
Rashdan Hussin
11:28 AM Production Ticket(ST) #11060 (Support In Progress): NIBOU - Setup NIBOU in PRODUCTION by migrating data from TRIAL
Rashdan Hussin
10:00 AM Production Ticket(ST) #10988 (Ticket Resolved): Gold Crest- and the sales order price still running for pre sales
https://app.clickup.com/t/86enkg4z0 Muhammed Azhar Mohamed Maideen
09:30 AM Production Ticket(ST) #11018 (Ticket Resolved): Daily Fresh- @~Jann Yap @Assyafiq MCC i need some clarification from you guys on this particular outlet... outlet is being shift from mtk04 --> mtk06 on 1st feb...
Muhammed Assyafiq Bin Ahmad Kamal
09:09 AM Production Ticket(ST) #10922 (Ticket Resolved): SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
Rashdan Hussin

28/02/2024

06:29 PM Production Ticket(ST) #11035 (Pending Client Feedback): DailyFresh - @~Jann Yap @Assyafiq MCC I'm at Kuantan branch now.. supervisor complained that the total amount is having varianceI calculated and i get rm1399.04.. system captured rm1417.10
Muhammed Azhar Mohamed Maideen
06:26 PM Production Ticket(ST) #11074 (Pending Client Feedback): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
Muhammed Azhar Mohamed Maideen
06:25 PM Production Ticket(ST) #11074 (Support In Progress): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
Muhammed Azhar Mohamed Maideen
03:22 PM Production Ticket(ST) #11074 (Ticket Resolved): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
!WhatsApp%20Image%202024-02-26%20at%2009.47.28_427caa94.jpg!
!WhatsApp%20Image%202024-02-27%20at%2009.02.00_c9c3781b...
Muhammed Azhar Mohamed Maideen
04:42 PM Production Ticket(ST) #11078 (Ticket Resolved): OROMEO - Product Master, Customer Master, Merchandiser
Dear Rashdan,
Kindly assist to import Oromeo’s Yee Lee’s Customer into Datanory Production. I’ve liaised with cust...
Rashdan Hussin
03:14 PM Production Ticket(ST) #11028 (Ticket Resolved): Gold Crest- VQWWX000016-240220 VQJNM000043-240221 VQJNL000058-240221 Hi, this 3 van goods request didn't reflect to autocount
Muhammed Azhar Mohamed Maideen
02:51 PM Datanory - GOLDCREST Production Ticket(ST) #11068 (Escalated to Level 3): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
select * from IV nolock where DocNo = 'INJNL000994-240224'
select * from ARPayment nolock where DocNo = 'CCJNL0008...
Muhammed Azhar Mohamed Maideen
02:44 PM Datanory - GOLDCREST Production Ticket(ST) #11068 (Support In Progress): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
Muhammed Azhar Mohamed Maideen
02:43 PM Datanory - GOLDCREST Production Ticket(ST) #11068 (Ticket Resolved): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks

!WhatsApp%20Image%202024-02-27%20at%2017.34.48_f3d766d6.jpg!
Muhammed Azhar Mohamed Maideen

27/02/2024

05:53 PM Production Ticket(ST) #11046 (Pending Client Verification): Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?
!WhatsApp%20Image%202024-02-27%20at%2017.34.49_87b18a7d.jpg!
SELECT i.DocNo, CONVERT(VARCHAR, i.DocDate, 25) D...
Muhammed Azhar Mohamed Maideen
05:34 PM Production Ticket(ST) #11046 (Support In Progress): Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?
Muhammed Azhar Mohamed Maideen
05:48 PM Production Ticket(ST) #10718 (Ticket Resolved): Snekku - Historical invoice or any historical data intermittently missing
Muhammed Assyafiq Bin Ahmad Kamal
05:40 PM Production Ticket(ST) #10733 (Ticket Resolved): Snekku - on behalf will auto tick all? as 27/12 already untick some of the customer, but now shown tick all again
Muhammed Assyafiq Bin Ahmad Kamal
05:39 PM Production Ticket(ST) #10730 (Ticket Resolved): SNEKKU - Can I confirm where you get the department to post into APIMiddleTable, becoz the correct department should be LCS-MEKB
Muhammed Assyafiq Bin Ahmad Kamal
04:21 PM Production Ticket(ST) #11060: NIBOU - Setup NIBOU in PRODUCTION by migrating data from TRIAL
1. Migrate the master data from trial to production
2. Verify the data by submit SO, GR transaction from mobile
3. ...
Muhammed Assyafiq Bin Ahmad Kamal
04:20 PM Production Ticket(ST) #11060 (Ticket Resolved): NIBOU - Setup NIBOU in PRODUCTION by migrating data from TRIAL
Muhammed Assyafiq Bin Ahmad Kamal
03:24 PM Production Ticket(ST) #10705 (Ticket Resolved): OROMEO - Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and update the latest User list for Oromeo
Muhammed Assyafiq Bin Ahmad Kamal
12:38 PM Production Ticket(ST) #10753 (Ticket Resolved): Snekku - SOMN3000053 double, but sales team issue apps correct
Muhammed Assyafiq Bin Ahmad Kamal
12:37 PM Production Ticket(ST) #10756 (Ticket Resolved): Snekku - SOMN9000041 shown 0 again, inside ok
Muhammed Assyafiq Bin Ahmad Kamal
12:29 PM Production Ticket(ST) #10759 (Ticket Resolved): Prima Asia - Setup Production Environment
Muhammed Assyafiq Bin Ahmad Kamal
12:08 PM Production Ticket(ST) #10816 (Ticket Resolved): Snekku - Hi, why done on 22/1 but check in, sales order taking, check out shown 20/1?
Muhammed Assyafiq Bin Ahmad Kamal
12:07 PM Production Ticket(ST) #10841 (Ticket Resolved): GOLDCREST - hi the EOD report still not showing stock balance
Muhammed Assyafiq Bin Ahmad Kamal
12:04 PM Production Ticket(ST) #10849 (Ticket Resolved): SNEKKU - please assist check as not the SO# SOMC3000041 - 46 - 47
Muhammed Assyafiq Bin Ahmad Kamal
11:18 AM Production Ticket(ST) #11047 (Escalated to Level 3): Goldcrest- 22/2 WWX all collection didn't reflect to autocount
Muhammed Azhar Mohamed Maideen
11:07 AM Production Ticket(ST) #11047 (Support In Progress): Goldcrest- 22/2 WWX all collection didn't reflect to autocount
Muhammed Azhar Mohamed Maideen
10:05 AM Production Ticket(ST) #11028 (Pending Client Feedback): Gold Crest- VQWWX000016-240220 VQJNM000043-240221 VQJNL000058-240221 Hi, this 3 van goods request didn't reflect to autocount
Muhammed Azhar Mohamed Maideen
10:04 AM Production Ticket(ST) #10988 (Pending Client Feedback): Gold Crest- and the sales order price still running for pre sales
Muhammed Azhar Mohamed Maideen

26/02/2024

06:38 PM Production Ticket(ST) #11032 (Escalated to Level 3): SNEKKU - No catalogue can view in memo?
Rashdan Hussin
02:36 PM Production Ticket(ST) #11047 (Ticket Resolved): Goldcrest- 22/2 WWX all collection didn't reflect to autocount
!WhatsApp%20Image%202024-02-23%20at%2015.17.27_ace906d2.jpg!
Muhammed Azhar Mohamed Maideen
02:27 PM Production Ticket(ST) #11046: Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?

Muhammed Azhar Mohamed Maideen
02:23 PM Production Ticket(ST) #11046 (Ticket Resolved): Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?

!WhatsApp%20Image%202024-02-26%20at%2010.38.30_897bfd25.jpg!
!WhatsApp%20Image%202024-02-26%20at%2010.38.37_4bda5...
Muhammed Azhar Mohamed Maideen
01:19 PM Production Ticket(ST) #11028 (Support In Progress): Gold Crest- VQWWX000016-240220 VQJNM000043-240221 VQJNL000058-240221 Hi, this 3 van goods request didn't reflect to autocount
Muhammed Azhar Mohamed Maideen
01:15 PM Production Ticket(ST) #11045 (Escalated to Level 3): Snekku- hi jann, not key in sales order, but in mysoft got
!WhatsApp%20Image%202024-02-26%20at%2012.05.43_4c58c7b8.jpg!
!WhatsApp%20Image%202024-02-26%20at%2012.05.43_57633ded...
Muhammed Azhar Mohamed Maideen
01:11 PM Production Ticket(ST) #11045 (Support In Progress): Snekku- hi jann, not key in sales order, but in mysoft got
Muhammed Azhar Mohamed Maideen
12:32 PM Production Ticket(ST) #11045 (Ticket Resolved): Snekku- hi jann, not key in sales order, but in mysoft got
!WhatsApp%20Image%202024-02-26%20at%2010.55.46_33e0e0f3.jpg!
!WhatsApp%20Image%202024-02-26%20at%2010.55.47_c27e7169...
Muhammed Azhar Mohamed Maideen
09:30 AM Production Ticket(ST) #11035 (Support In Progress): DailyFresh - @~Jann Yap @Assyafiq MCC I'm at Kuantan branch now.. supervisor complained that the total amount is having varianceI calculated and i get rm1399.04.. system captured rm1417.10
Muhammed Azhar Mohamed Maideen
09:25 AM Production Ticket(ST) #11043 (Ticket Resolved): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!
!WhatsApp%20Image%202024-02-25%20at%2014.51.51_e0a4b11d.jpg! Muhammed Azhar Mohamed Maideen
 

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