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From 28/01/2024 to 26/02/2024

26/02/2024

06:38 PM Production Ticket(ST) #11032 (Escalated to Level 3): SNEKKU - No catalogue can view in memo?
Rashdan Hussin
02:36 PM Production Ticket(ST) #11047 (Ticket Resolved): Goldcrest- 22/2 WWX all collection didn't reflect to autocount
!WhatsApp%20Image%202024-02-23%20at%2015.17.27_ace906d2.jpg!
Muhammed Azhar Mohamed Maideen
02:27 PM Production Ticket(ST) #11046: Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?

Muhammed Azhar Mohamed Maideen
02:23 PM Production Ticket(ST) #11046 (Ticket Resolved): Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?

!WhatsApp%20Image%202024-02-26%20at%2010.38.30_897bfd25.jpg!
!WhatsApp%20Image%202024-02-26%20at%2010.38.37_4bda5...
Muhammed Azhar Mohamed Maideen
01:19 PM Production Ticket(ST) #11028 (Support In Progress): Gold Crest- VQWWX000016-240220 VQJNM000043-240221 VQJNL000058-240221 Hi, this 3 van goods request didn't reflect to autocount
Muhammed Azhar Mohamed Maideen
01:15 PM Production Ticket(ST) #11045 (Escalated to Level 3): Snekku- hi jann, not key in sales order, but in mysoft got
!WhatsApp%20Image%202024-02-26%20at%2012.05.43_4c58c7b8.jpg!
!WhatsApp%20Image%202024-02-26%20at%2012.05.43_57633ded...
Muhammed Azhar Mohamed Maideen
01:11 PM Production Ticket(ST) #11045 (Support In Progress): Snekku- hi jann, not key in sales order, but in mysoft got
Muhammed Azhar Mohamed Maideen
12:32 PM Production Ticket(ST) #11045 (Ticket Resolved): Snekku- hi jann, not key in sales order, but in mysoft got
!WhatsApp%20Image%202024-02-26%20at%2010.55.46_33e0e0f3.jpg!
!WhatsApp%20Image%202024-02-26%20at%2010.55.47_c27e7169...
Muhammed Azhar Mohamed Maideen
09:30 AM Production Ticket(ST) #11035 (Support In Progress): DailyFresh - @~Jann Yap @Assyafiq MCC I'm at Kuantan branch now.. supervisor complained that the total amount is having varianceI calculated and i get rm1399.04.. system captured rm1417.10
Muhammed Azhar Mohamed Maideen
09:25 AM Production Ticket(ST) #11043 (Ticket Resolved): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!
!WhatsApp%20Image%202024-02-25%20at%2014.51.51_e0a4b11d.jpg! Muhammed Azhar Mohamed Maideen

23/02/2024

07:16 PM Production Ticket(ST) #11037 (Ticket Resolved): DATANORY - housekeep this 4 table in Datanory production and trial
select
t.NAME AS TableName,
s.Name AS SchemaName,
p.rows,
SUM(a.total_pages) * 8 AS TotalSpaceKB,
CAST (Round(((...
Rashdan Hussin
07:05 PM Production Ticket(ST) #11037 (Support In Progress): DATANORY - housekeep this 4 table in Datanory production and trial
Rashdan Hussin
12:31 PM Production Ticket(ST) #11037 (Ticket Resolved): DATANORY - housekeep this 4 table in Datanory production and trial
- hi @Rashdan Hussin , please help to housekeep this 4 table in Datanory production and trial
- here is the script t...
Rashdan Hussin
06:40 PM Production Ticket(ST) #11040 (Pending Client Verification): Snekku - hi @Azhar13 , please assist remove customer 10006_1, not exist in mysoft, thanks
select * from customer where org_id= 'snekku' and customer_id like '%AF63AD871CAB4687A96871D127D5E34D%';

selec...
Muhammed Azhar Mohamed Maideen
04:53 PM Production Ticket(ST) #11040 (Support In Progress): Snekku - hi @Azhar13 , please assist remove customer 10006_1, not exist in mysoft, thanks
select * from customer where org_id= 'snekku' and customer_id like '%AF63AD871CAB4687A96871D127D5E34D%';

selec...
Muhammed Azhar Mohamed Maideen
04:50 PM Production Ticket(ST) #11040 (Ticket Resolved): Snekku - hi @Azhar13 , please assist remove customer 10006_1, not exist in mysoft, thanks
Muhammed Azhar Mohamed Maideen
06:39 PM Production Ticket(ST) #11032 (Support In Progress): SNEKKU - No catalogue can view in memo?
Rashdan Hussin
03:39 PM Production Ticket(ST) #11032 (Pending Client Feedback): SNEKKU - No catalogue can view in memo?
Rashdan Hussin
03:38 PM Production Ticket(ST) #11032 (Support In Progress): SNEKKU - No catalogue can view in memo?
Rashdan Hussin
11:28 AM Production Ticket(ST) #11035 (Ticket Resolved): DailyFresh - @~Jann Yap @Assyafiq MCC I'm at Kuantan branch now.. supervisor complained that the total amount is having varianceI calculated and i get rm1399.04.. system captured rm1417.10
!WhatsApp%20Image%202024-02-23%20at%2010.20.53_a1cd4c72.jpg!
Muhammed Azhar Mohamed Maideen
11:22 AM Production Ticket(ST) #11029 (Pending Client Verification): Snekku- Hi @Azhar13, promo set 3% discount Here is shown total amount discount instead of percent?
Muhammed Azhar Mohamed Maideen
11:20 AM Production Ticket(ST) #11029 (Support In Progress): Snekku- Hi @Azhar13, promo set 3% discount Here is shown total amount discount instead of percent?
Muhammed Azhar Mohamed Maideen
11:16 AM Production Ticket(ST) #11034 (Ticket Resolved): Daily Fresh - Hi guys, please help to check yesterday balance good stock is missing, supposed to have 5-6 item. Sorry I don't have yesterday printed EOD report cause salesman doesn't keep it.already uploaded DB, Urgent!
!WhatsApp%20Image%202024-02-23%20at%2009.57.48_97a189ba.jpg!
!WhatsApp%20Image%202024-02-23%20at%2009.59.31_1fd18ab9...
Muhammed Azhar Mohamed Maideen

22/02/2024

05:23 PM Datanory - SNEKKU Production Ticket(ST) #11033 (Pending Client Verification): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
Muhammed Azhar Mohamed Maideen
05:21 PM Datanory - SNEKKU Production Ticket(ST) #11033 (Support In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
Muhammed Azhar Mohamed Maideen
05:20 PM Datanory - SNEKKU Production Ticket(ST) #11033 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
Muhammed Azhar Mohamed Maideen
04:54 PM Production Ticket(ST) #11032 (Ticket Resolved): SNEKKU - No catalogue can view in memo?
No catalogue can view in memo?
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Rashdan Hussin
02:44 PM Datanory - SNEKKU Production Ticket(ST) #11030 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
Muhammed Azhar Mohamed Maideen
02:40 PM Production Ticket(ST) #11029 (Ticket Resolved): Snekku- Hi @Azhar13, promo set 3% discount Here is shown total amount discount instead of percent?
!WhatsApp%20Image%202024-02-20%20at%2008.38.57_5218f30e.jpg!
Muhammed Azhar Mohamed Maideen
11:40 AM Production Ticket(ST) #11028 (Ticket Resolved): Gold Crest- VQWWX000016-240220 VQJNM000043-240221 VQJNL000058-240221 Hi, this 3 van goods request didn't reflect to autocount
Muhammed Azhar Mohamed Maideen
11:31 AM Production Ticket(ST) #10922 (Pending Client Verification): SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
Release new version of datanory mobile apps: v3.2.16.2 Rashdan Hussin
11:03 AM Production Ticket(ST) #10973 (Pending Client Verification): GoldCrest- Hi, collection didn't reflect to datanory (Salesman Activity Report) and autocount
Muhammed Azhar Mohamed Maideen
10:56 AM Production Ticket(ST) #11004 (Pending Client Verification): GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile)

SELECT i.DocNo, CONVERT(VARCHAR, i.DocDate, 25) DocDate, i.DebtorCode, i.SalesAgent, i.SalesLocation, i.Cancelle...
Muhammed Azhar Mohamed Maideen

21/02/2024

08:36 PM Production Ticket(ST) #11004 (Support In Progress): GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile)
Muhammed Azhar Mohamed Maideen
05:42 PM Production Ticket(ST) #11018 (Pending Client Feedback): Daily Fresh- @~Jann Yap @Assyafiq MCC i need some clarification from you guys on this particular outlet... outlet is being shift from mtk04 --> mtk06 on 1st feb...
Muhammed Azhar Mohamed Maideen
05:24 PM Production Ticket(ST) #11018 (Support In Progress): Daily Fresh- @~Jann Yap @Assyafiq MCC i need some clarification from you guys on this particular outlet... outlet is being shift from mtk04 --> mtk06 on 1st feb...
Muhammed Azhar Mohamed Maideen
05:19 PM Production Ticket(ST) #11018 (Ticket Resolved): Daily Fresh- @~Jann Yap @Assyafiq MCC i need some clarification from you guys on this particular outlet... outlet is being shift from mtk04 --> mtk06 on 1st feb...
!WhatsApp%20Image%202024-02-21%20at%2014.24.47_5698c426.jpg!
!WhatsApp%20Image%202024-02-21%20at%2014.25.03_b5e1e541...
Muhammed Azhar Mohamed Maideen
04:35 PM Production Ticket(ST) #10998 (Ticket Resolved): Daily Fresh- @~Jann Yap no salesman details in the database
Muhammed Azhar Mohamed Maideen
11:47 AM Production Ticket(ST) #10988 (Support In Progress): Gold Crest- and the sales order price still running for pre sales
Muhammed Azhar Mohamed Maideen
10:59 AM Production Ticket(ST) #11008 (Pending Client Verification): Snekku- please check also MC6, MS5
TXADMIN000046-240220
TXADMIN000045-240216
TXADMIN000032-240120
TXADMIN000030-240120
TXADMIN000028-240116
TXADMIN...
Muhammed Azhar Mohamed Maideen
10:30 AM Production Ticket(ST) #11008 (Support In Progress): Snekku- please check also MC6, MS5
Muhammed Azhar Mohamed Maideen
10:29 AM Production Ticket(ST) #11008 (Ticket Resolved): Snekku- please check also MC6, MS5
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!WhatsApp%20Image%202024-02-21%20at%2009.59.58_7d0e65e6...
Muhammed Azhar Mohamed Maideen
10:25 AM Production Ticket(ST) #11007 (Ticket Resolved): Snekku- Hi @Assyafiq MCC @Azhar13 Please advise why unable do it
Muhammed Azhar Mohamed Maideen
10:18 AM Production Ticket(ST) #11007 (Support In Progress): Snekku- Hi @Assyafiq MCC @Azhar13 Please advise why unable do it
Muhammed Azhar Mohamed Maideen
10:18 AM Production Ticket(ST) #11007 (Ticket Resolved): Snekku- Hi @Assyafiq MCC @Azhar13 Please advise why unable do it
!WhatsApp%20Image%202024-02-21%20at%2008.38.24_c6e4d3c9.jpg!
!WhatsApp%20Image%202024-02-21%20at%2009.52.24_51fc854a...
Muhammed Azhar Mohamed Maideen
10:02 AM Production Ticket(ST) #11006 (Ticket Resolved): Gold Crest-autocount quantity all 0
Muhammed Azhar Mohamed Maideen
09:43 AM Production Ticket(ST) #11006 (Support In Progress): Gold Crest-autocount quantity all 0
Muhammed Azhar Mohamed Maideen
09:41 AM Production Ticket(ST) #11006 (Ticket Resolved): Gold Crest-autocount quantity all 0
!WhatsApp%20Image%202024-02-20%20at%2010.08.01_12693864.jpg!
!WhatsApp%20Image%202024-02-20%20at%2010.08.15_996c218d...
Muhammed Azhar Mohamed Maideen
09:40 AM Production Ticket(ST) #10984 (Ticket Resolved): YUENTUNG - Lots of customer become inactive. Please check
Rashdan Hussin
09:33 AM Production Ticket(ST) #11005 (Ticket Resolved): GoldCrest- can help us check where these 14/2/24 transaction go? for user TCW
Muhammed Azhar Mohamed Maideen
09:29 AM Production Ticket(ST) #11005 (Support In Progress): GoldCrest- can help us check where these 14/2/24 transaction go? for user TCW
Muhammed Azhar Mohamed Maideen
09:28 AM Production Ticket(ST) #11005 (Ticket Resolved): GoldCrest- can help us check where these 14/2/24 transaction go? for user TCW
!WhatsApp%20Image%202024-02-20%20at%2016.31.32_8fa9c20c.jpg!
!WhatsApp%20Image%202024-02-20%20at%2016.31.33_26305752...
Muhammed Azhar Mohamed Maideen

20/02/2024

06:36 PM Production Ticket(ST) #10898 (Pending Client Verification): Goldcrest-Loading for a long time
Muhammed Azhar Mohamed Maideen
06:25 PM Production Ticket(ST) #10898 (Support In Progress): Goldcrest-Loading for a long time
Find out this query logic taking long time to run :
select * from #temp_mobile_txn_stock_count l1
left join #tem...
Muhammed Assyafiq Bin Ahmad Kamal
06:08 PM Production Ticket(ST) #10992 (Ticket Resolved): YUENTUNG - Was issue few invoice for customer and suddenly can’t search any product
select * from product_item where org_id = 'yuentung'
select * from mst_product_price where org_id = 'yuentung'
...
Rashdan Hussin
10:47 AM Production Ticket(ST) #10992 (Support In Progress): YUENTUNG - Was issue few invoice for customer and suddenly can’t search any product
Rashdan Hussin
10:41 AM Production Ticket(ST) #10992 (Ticket Resolved): YUENTUNG - Was issue few invoice for customer and suddenly can’t search any product
- Was issue few invoice for customer and suddenly can’t search any product
- Now product also lost???
Rashdan Hussin
04:11 PM Production Ticket(ST) #11004 (Ticket Resolved): GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile)
!WhatsApp%20Image%202024-02-20%20at%2011.44.00_cca5bc06.jpg!
Muhammed Azhar Mohamed Maideen
11:59 AM Production Ticket(ST) #10998 (Support In Progress): Daily Fresh- @~Jann Yap no salesman details in the database
Muhammed Azhar Mohamed Maideen
11:54 AM Production Ticket(ST) #10998 (Ticket Resolved): Daily Fresh- @~Jann Yap no salesman details in the database
!WhatsApp%20Image%202024-02-20%20at%2011.06.43_ba4e74d0.jpg!
Muhammed Azhar Mohamed Maideen

19/02/2024

06:21 PM Production Ticket(ST) #10988: Gold Crest- and the sales order price still running for pre sales
!WhatsApp%20Image%202024-02-19%20at%2017.19.03_90b9d264.jpg!
!WhatsApp%20Image%202024-02-19%20at%2017.19.10_2c1f27cc...
Muhammed Azhar Mohamed Maideen
04:56 PM Production Ticket(ST) #10988 (Ticket Resolved): Gold Crest- and the sales order price still running for pre sales
Muhammed Azhar Mohamed Maideen
06:14 PM Production Ticket(ST) #10989 (Pending Client Verification): Gold Crest- Geo Fencing Report got error
Muhammed Azhar Mohamed Maideen
06:07 PM Production Ticket(ST) #10989 (Support In Progress): Gold Crest- Geo Fencing Report got error
Muhammed Azhar Mohamed Maideen
06:06 PM Production Ticket(ST) #10989 (Ticket Resolved): Gold Crest- Geo Fencing Report got error
!WhatsApp%20Image%202024-02-19%20at%2016.07.08_ae63c7ff.jpg!
Muhammed Azhar Mohamed Maideen
03:56 PM Production Ticket(ST) #10970 (Pending Client Verification): goldcrest- morning, can help adj the setting as yesterday this sales order we was blank when we print out
Muhammed Azhar Mohamed Maideen
03:51 PM Production Ticket(ST) #10983 (Ticket Resolved): GoldCrest-hi, user TCW unable upload data
Muhammed Azhar Mohamed Maideen
03:42 PM Production Ticket(ST) #10983 (Support In Progress): GoldCrest-hi, user TCW unable upload data
Muhammed Azhar Mohamed Maideen
09:24 AM Production Ticket(ST) #10983 (Ticket Resolved): GoldCrest-hi, user TCW unable upload data
!WhatsApp%20Image%202024-02-17%20at%2012.51.31_af845918.jpg!
Muhammed Azhar Mohamed Maideen
02:28 PM Production Ticket(ST) #10984 (Pending Client Verification): YUENTUNG - Lots of customer become inactive. Please check
Rashdan Hussin
10:31 AM Production Ticket(ST) #10984 (Support In Progress): YUENTUNG - Lots of customer become inactive. Please check
Rashdan Hussin
10:28 AM Production Ticket(ST) #10984 (Ticket Resolved): YUENTUNG - Lots of customer become inactive. Please check
- Lots of customer become inactive. Please check
- Beacon mart
Evergreen
Ifruit
- All inactive
- I active back f...
Rashdan Hussin

16/02/2024

06:01 PM Production Ticket(ST) #10973 (Support In Progress): GoldCrest- Hi, collection didn't reflect to datanory (Salesman Activity Report) and autocount
Muhammed Azhar Mohamed Maideen
11:37 AM Production Ticket(ST) #10973 (Ticket Resolved): GoldCrest- Hi, collection didn't reflect to datanory (Salesman Activity Report) and autocount
!WhatsApp%20Image%202024-02-16%20at%2010.53.51_f49ddfb9.jpg!
!WhatsApp%20Image%202024-02-16%20at%2010.54.51_3cd6b3d2...
Muhammed Azhar Mohamed Maideen
05:58 PM Production Ticket(ST) #10970 (Support In Progress): goldcrest- morning, can help adj the setting as yesterday this sales order we was blank when we print out
Muhammed Azhar Mohamed Maideen
09:53 AM Production Ticket(ST) #10970 (Ticket Resolved): goldcrest- morning, can help adj the setting as yesterday this sales order we was blank when we print out
Muhammed Azhar Mohamed Maideen
05:04 PM Production Ticket(ST) #10878 (Ticket Resolved): Oromeo - Assistance Required: Data Update and Patching Requests
Rashdan Hussin
04:57 PM Production Ticket(ST) #10979 (Ticket Resolved): YUENTUNG - I search this customer code and no record
select * from customer where org_id = 'yuentung' and customer_code = '300-D0022'
select * from mst_branch where br...
Rashdan Hussin
04:49 PM Production Ticket(ST) #10979 (Support In Progress): YUENTUNG - I search this customer code and no record
Rashdan Hussin
04:03 PM Production Ticket(ST) #10979 (Ticket Resolved): YUENTUNG - I search this customer code and no record
- 300-D0022 is not in system
- I want to use same code it is in SQL system but not in mcc system
- I search this cu...
Rashdan Hussin

15/02/2024

05:57 PM Production Ticket(ST) #10967 (Pending Client Feedback): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call
Muhammed Azhar Mohamed Maideen
05:55 PM Production Ticket(ST) #10967 (Support In Progress): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call
Muhammed Azhar Mohamed Maideen
05:54 PM Production Ticket(ST) #10967 (Ticket Resolved): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call
!Issue212.jpg!
Muhammed Azhar Mohamed Maideen
03:15 PM Production Ticket(ST) #10965 (Ticket Resolved): DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?
Muhammed Azhar Mohamed Maideen
03:11 PM Production Ticket(ST) #10965 (Pending Client Verification): DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?
Muhammed Azhar Mohamed Maideen
02:41 PM Production Ticket(ST) #10965 (Escalated to Level 3): DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?
select login_id, password from member where org_id = 'A000003';
select* from customer where org_id = 'A000003';
...
Muhammed Azhar Mohamed Maideen
02:32 PM Production Ticket(ST) #10965 (Support In Progress): DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?
Muhammed Azhar Mohamed Maideen
02:32 PM Production Ticket(ST) #10965 (Ticket Resolved): DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?
!daily_fresh_issue.jpg!
Muhammed Azhar Mohamed Maideen

14/02/2024

03:47 PM Datanory - GOLDCREST Production Ticket(ST) #10959 (Escalated to 3rd Party): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount
Muhammed Azhar Mohamed Maideen
10:10 AM Datanory - GOLDCREST Production Ticket(ST) #10959 (Support In Progress): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount
Muhammed Azhar Mohamed Maideen
10:09 AM Datanory - GOLDCREST Production Ticket(ST) #10959 (Ticket Resolved): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount
!WhatsApp%20Image%202024-02-14%20at%2010.04.18_ed512a2e_today.jpg!
Muhammed Azhar Mohamed Maideen

13/02/2024

10:43 AM Datanory - GOLDCREST Production Ticket(ST) #10954 (Escalated to Level 3): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
Muhammed Azhar Mohamed Maideen
10:41 AM Datanory - GOLDCREST Production Ticket(ST) #10954 (Escalated to 3rd Party): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
Muhammed Azhar Mohamed Maideen
10:13 AM Datanory - GOLDCREST Production Ticket(ST) #10954 (Support In Progress): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
Muhammed Azhar Mohamed Maideen
09:51 AM Datanory - GOLDCREST Production Ticket(ST) #10954 (Ticket Resolved): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
!WhatsApp%20Image%202024-02-13%20at%2009.40.55_9cd24818.jpg!
Muhammed Azhar Mohamed Maideen

08/02/2024

05:33 PM Datanory - SNEKKU Production Ticket(ST) #10924 (Escalated to 3rd Party): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
Muhammed Azhar Mohamed Maideen
03:29 PM Production Ticket(ST) #10934 (Ticket Resolved): Gold Crest-hi jann, all the outlet latitude longitude my salesman set cant shown in report ;when we check back the customer details the location change back 0.0
Muhammed Azhar Mohamed Maideen
03:13 PM Production Ticket(ST) #10934 (Support In Progress): Gold Crest-hi jann, all the outlet latitude longitude my salesman set cant shown in report ;when we check back the customer details the location change back 0.0
Muhammed Azhar Mohamed Maideen
02:55 PM Production Ticket(ST) #10949 (Ticket Resolved): Snekku- Hi @Azhar13 ,add new compny announcement, but not exsit
Muhammed Azhar Mohamed Maideen
11:45 AM Production Ticket(ST) #10949 (Pending Client Feedback): Snekku- Hi @Azhar13 ,add new compny announcement, but not exsit
Muhammed Azhar Mohamed Maideen
11:43 AM Production Ticket(ST) #10949 (Support In Progress): Snekku- Hi @Azhar13 ,add new compny announcement, but not exsit
Muhammed Azhar Mohamed Maideen
11:43 AM Production Ticket(ST) #10949 (Ticket Resolved): Snekku- Hi @Azhar13 ,add new compny announcement, but not exsit
Muhammed Azhar Mohamed Maideen
02:35 PM Datanory - SNEKKU Production Ticket(ST) #10950 (Escalated to Level 3): Snekku-Hi, please assist as keep lag here ya
Muhammed Azhar Mohamed Maideen
02:31 PM Datanory - SNEKKU Production Ticket(ST) #10950 (Support In Progress): Snekku-Hi, please assist as keep lag here ya
Muhammed Azhar Mohamed Maideen
02:31 PM Datanory - SNEKKU Production Ticket(ST) #10950 (Ticket Resolved): Snekku-Hi, please assist as keep lag here ya

!WhatsApp%20Image%202024-02-07%20at%2020.36.57_9b647e71.jpg!
Muhammed Azhar Mohamed Maideen
11:03 AM Production Ticket(ST) #10948 (Escalated to 3rd Party): PrimaAsia - Suggest Order Quantity Formula Issue
Muhammed Assyafiq Bin Ahmad Kamal
11:00 AM Production Ticket(ST) #10948 (Support In Progress): PrimaAsia - Suggest Order Quantity Formula Issue
Muhammed Assyafiq Bin Ahmad Kamal
10:51 AM Production Ticket(ST) #10948 (Ticket Resolved): PrimaAsia - Suggest Order Quantity Formula Issue
Muhammed Assyafiq Bin Ahmad Kamal
10:03 AM Production Ticket(ST) #10896 (Ticket Resolved): Daily fresh- @~Jann Yap my supervisor highlighted that can do negative invoice transaction I remember we discussed earlier to block this function But how come those salesman can still create the negative amount issue
Muhammed Azhar Mohamed Maideen

07/02/2024

04:53 PM Production Ticket(ST) #10896 (Support In Progress): Daily fresh- @~Jann Yap my supervisor highlighted that can do negative invoice transaction I remember we discussed earlier to block this function But how come those salesman can still create the negative amount issue
Muhammed Azhar Mohamed Maideen
03:20 PM Production Ticket(ST) #10935 (Ticket Resolved): Gold Crest- 301r/093 new customer create by customer, ady approved at datanory
!WhatsApp%20Image%202024-02-07%20at%2014.14.52.jpeg!
Muhammed Azhar Mohamed Maideen
03:02 PM Production Ticket(ST) #10935 (Support In Progress): Gold Crest- 301r/093 new customer create by customer, ady approved at datanory
Muhammed Azhar Mohamed Maideen
02:40 PM Production Ticket(ST) #10935 (Ticket Resolved): Gold Crest- 301r/093 new customer create by customer, ady approved at datanory
!WhatsApp%20Image%202024-02-07%20at%2013.22.45.jpeg!
!WhatsApp%20Image%202024-02-07%20at%2013.22.46%20%281%29.jpeg!
...
Muhammed Azhar Mohamed Maideen
02:43 PM Production Ticket(ST) #10923 (Ticket Resolved): Snekku- please assist as user MS, MS0 cannot on behalf MS9
Muhammed Azhar Mohamed Maideen
11:48 AM Production Ticket(ST) #10923 (Support In Progress): Snekku- please assist as user MS, MS0 cannot on behalf MS9
Muhammed Azhar Mohamed Maideen
12:39 PM Datanory - SNEKKU Production Ticket(ST) #10930 (Escalated to Level 3): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
SELECT * FROM txn_sales_order_header WHERE order_no LIKE '%SOMS6000173%'
-- b9dae08e-9058-484c-bb51-2cb0793c2edd (Or...
Muhammed Azhar Mohamed Maideen
10:24 AM Datanory - SNEKKU Production Ticket(ST) #10930 (Support In Progress): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
Muhammed Azhar Mohamed Maideen
10:23 AM Datanory - SNEKKU Production Ticket(ST) #10930 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
!WhatsApp Image 2024-02-07 at 08.46.18.jpeg! Muhammed Azhar Mohamed Maideen
11:21 AM Production Ticket(ST) #10934 (Ticket Resolved): Gold Crest-hi jann, all the outlet latitude longitude my salesman set cant shown in report ;when we check back the customer details the location change back 0.0
!WhatsApp%20Image%202024-02-07%20at%2010.05.35.jpeg!
Muhammed Azhar Mohamed Maideen
11:07 AM Datanory - SNEKKU Production Ticket(ST) #10924 (Escalated to Level 3): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
Muhammed Azhar Mohamed Maideen
10:57 AM Datanory - SNEKKU Production Ticket(ST) #10924 (Support In Progress): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
Muhammed Azhar Mohamed Maideen

06/02/2024

06:18 PM Production Ticket(ST) #10922: SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
https://mccrenergy.atlassian.net/browse/RP-419 Muhammed Azhar Mohamed Maideen
06:09 PM Production Ticket(ST) #10922 (Escalated to Level 3): SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
Rashdan Hussin
06:04 PM Production Ticket(ST) #10922 (Support In Progress): SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
Rashdan Hussin
03:33 PM Production Ticket(ST) #10922: SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
!WhatsApp%20Image%202024-02-06%20at%2007.11.39.jpeg!
Muhammed Azhar Mohamed Maideen
12:01 PM Production Ticket(ST) #10922 (Ticket Resolved): SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
!WhatsApp%20Image%202024-02-06%20at%2007.11.09.jpeg!
Muhammed Azhar Mohamed Maideen
04:59 PM Production Ticket(ST) #10898 (Escalate to 2nd Level Support): Goldcrest-Loading for a long time
Muhammed Azhar Mohamed Maideen
04:57 PM Production Ticket(ST) #10898 (Support In Progress): Goldcrest-Loading for a long time
Muhammed Azhar Mohamed Maideen
03:46 PM Production Ticket(ST) #10921 (Escalated to Level 3): Snekku- History derail blank - MO
Muhammed Azhar Mohamed Maideen
03:42 PM Production Ticket(ST) #10921 (Support In Progress): Snekku- History derail blank - MO
Muhammed Azhar Mohamed Maideen
11:33 AM Production Ticket(ST) #10921 (Ticket Resolved): Snekku- History derail blank - MO
!WhatsApp%20Image%202024-02-01%20at%2009.43.19%281%29.jpeg!
Muhammed Azhar Mohamed Maideen
02:40 PM Datanory - SNEKKU Production Ticket(ST) #10924 (Ticket Resolved): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
!WhatsApp%20Image%202024-02-06%20at%2010.02.15.jpeg!
Muhammed Azhar Mohamed Maideen
02:04 PM Production Ticket(ST) #10920 (Ticket Resolved): Goldcrest- price code cant choose
Muhammed Azhar Mohamed Maideen
11:30 AM Production Ticket(ST) #10920 (Support In Progress): Goldcrest- price code cant choose
Muhammed Azhar Mohamed Maideen
11:14 AM Production Ticket(ST) #10920 (Ticket Resolved): Goldcrest- price code cant choose
Muhammed Azhar Mohamed Maideen
01:56 PM Production Ticket(ST) #10923 (Ticket Resolved): Snekku- please assist as user MS, MS0 cannot on behalf MS9
Muhammed Azhar Mohamed Maideen

05/02/2024

05:19 PM Production Ticket(ST) #10896: Daily fresh- @~Jann Yap my supervisor highlighted that can do negative invoice transaction I remember we discussed earlier to block this function But how come those salesman can still create the negative amount issue
!WhatsApp%20Image%202024-02-01%20at%2009.43.19%281%29.jpeg!
Muhammed Azhar Mohamed Maideen
05:17 PM Production Ticket(ST) #10905 (Pending Client Verification): GoldCrest- And this debtor code didn't shown at datanory
Muhammed Azhar Mohamed Maideen
05:14 PM Production Ticket(ST) #10905 (Support In Progress): GoldCrest- And this debtor code didn't shown at datanory
Muhammed Azhar Mohamed Maideen
05:04 PM Production Ticket(ST) #10900 (Pending Client Verification): GoldCrest-this invoice same issue, they should no outstanding balance ady
Muhammed Azhar Mohamed Maideen
04:54 PM Production Ticket(ST) #10900 (Support In Progress): GoldCrest-this invoice same issue, they should no outstanding balance ady
Muhammed Azhar Mohamed Maideen
04:51 PM Datanory - GOLDCREST Production Ticket(ST) #10897 (Escalated to Level 3): Goldcrest- this collection rm202 didnt reflect to phone
Muhammed Azhar Mohamed Maideen
12:32 PM Datanory - GOLDCREST Production Ticket(ST) #10897 (Support In Progress): Goldcrest- this collection rm202 didnt reflect to phone
Muhammed Azhar Mohamed Maideen
04:46 PM Production Ticket(ST) #10904 (Escalated to Level 3): GoldCrest- this also, why the total amount will change when we generate into sales order?
Muhammed Azhar Mohamed Maideen
03:34 PM Production Ticket(ST) #10904 (Support In Progress): GoldCrest- this also, why the total amount will change when we generate into sales order?
Muhammed Azhar Mohamed Maideen
04:39 PM Production Ticket(ST) #10878 (Pending Client Verification): Oromeo - Assistance Required: Data Update and Patching Requests
Remove customer Lotus”s double quotes and replace with 1 quotes only.
select *
from customer
where org_id = 'oro...
Rashdan Hussin
03:33 PM Production Ticket(ST) #10899 (Pending Client Verification): goldcrest- for trial version, not allowed me change price code
Muhammed Azhar Mohamed Maideen
03:14 PM Production Ticket(ST) #10899 (Support In Progress): goldcrest- for trial version, not allowed me change price code
Muhammed Assyafiq Bin Ahmad Kamal
03:08 PM Datanory - GOLDCREST Production Ticket(ST) #10913 (Pending Client Verification): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?
Muhammed Azhar Mohamed Maideen
03:05 PM Datanory - GOLDCREST Production Ticket(ST) #10913 (Support In Progress): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?
Muhammed Azhar Mohamed Maideen
11:50 AM Datanory - GOLDCREST Production Ticket(ST) #10913 (Ticket Resolved): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?
!WhatsApp%20Image%202024-02-05%20at%2010.09.56.jpeg!
Muhammed Azhar Mohamed Maideen
12:40 PM Production Ticket(ST) #10869 (Escalate to 2nd Level Support): Snekku- Hi, got key in stock count for MR DIY, but report stock count history empty, please assist
Muhammed Azhar Mohamed Maideen
10:49 AM Production Ticket(ST) #10869 (Support In Progress): Snekku- Hi, got key in stock count for MR DIY, but report stock count history empty, please assist
Muhammed Assyafiq Bin Ahmad Kamal
10:48 AM Production Ticket(ST) #10892 (Escalated to Level 3): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
Pending azhar to log into Jira for subject : "User able to edit their transactions after complete upload" Muhammed Assyafiq Bin Ahmad Kamal
09:55 AM Production Ticket(ST) #10892 (Pending Client Verification): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
Muhammed Assyafiq Bin Ahmad Kamal
10:40 AM Production Ticket(ST) #10861 (Pending Client Verification): Snekku- Hi @Assyafiq MCC, some outlets repeat in planned route, please assist, thanks
Muhammed Assyafiq Bin Ahmad Kamal
10:39 AM Datanory - SNEKKU Production Ticket(ST) #10895 (Pending Client Verification): Snekku- Hi, some of customers history empty
select * from customer where org_id ='snekku' and customer_code like '%0T001%' order by customer_code
select b.custo...
Muhammed Azhar Mohamed Maideen
10:36 AM Datanory - SNEKKU Production Ticket(ST) #10895 (Support In Progress): Snekku- Hi, some of customers history empty
Muhammed Azhar Mohamed Maideen

02/02/2024

06:16 PM Production Ticket(ST) #10905 (Ticket Resolved): GoldCrest- And this debtor code didn't shown at datanory
!WhatsApp%20Image%202024-02-02%20at%2013.46.45.jpeg!
Muhammed Azhar Mohamed Maideen
06:11 PM Production Ticket(ST) #10904 (Ticket Resolved): GoldCrest- this also, why the total amount will change when we generate into sales order?
!WhatsApp%20Image%202024-02-02%20at%2016.31.59.jpeg!
!WhatsApp%20Image%202024-02-02%20at%2016.34.08.jpeg!
Muhammed Azhar Mohamed Maideen
03:25 PM Production Ticket(ST) #10900 (Ticket Resolved): GoldCrest-this invoice same issue, they should no outstanding balance ady
!WhatsApp%20Image%202024-02-02%20at%2011.13.17.jpeg!
Muhammed Azhar Mohamed Maideen
03:23 PM Production Ticket(ST) #10899 (Ticket Resolved): goldcrest- for trial version, not allowed me change price code
Muhammed Azhar Mohamed Maideen
03:20 PM Production Ticket(ST) #10898 (Ticket Resolved): Goldcrest-Loading for a long time
!WhatsApp%20Image%202024-02-01%20at%2017.07.19.jpeg!
Muhammed Azhar Mohamed Maideen
03:15 PM Datanory - GOLDCREST Production Ticket(ST) #10897 (Ticket Resolved): Goldcrest- this collection rm202 didnt reflect to phone
!WhatsApp%20Image%202024-02-02%20at%2009.49.53.jpeg!
!WhatsApp%20Image%202024-02-02%20at%2009.49.53%20%281%29.jpeg!
Muhammed Azhar Mohamed Maideen
03:06 PM Production Ticket(ST) #10896 (Ticket Resolved): Daily fresh- @~Jann Yap my supervisor highlighted that can do negative invoice transaction I remember we discussed earlier to block this function But how come those salesman can still create the negative amount issue
!WhatsApp Image 2024-02-01 at 09.43.19.jpeg! Muhammed Azhar Mohamed Maideen
02:52 PM Datanory - SNEKKU Production Ticket(ST) #10895 (Ticket Resolved): Snekku- Hi, some of customers history empty
Muhammed Azhar Mohamed Maideen
10:34 AM Production Ticket(ST) #10892 (Support In Progress): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
Muhammed Azhar Mohamed Maideen
10:32 AM Production Ticket(ST) #10892 (Ticket Resolved): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
!WhatsApp%20Image%202024-02-01%20at%2008.46.33.jpeg!
Muhammed Azhar Mohamed Maideen

31/01/2024

06:37 PM Production Ticket(ST) #10878 (Support In Progress): Oromeo - Assistance Required: Data Update and Patching Requests
Rashdan Hussin
09:41 AM Production Ticket(ST) #10878 (Ticket Resolved): Oromeo - Assistance Required: Data Update and Patching Requests
Dear Afiq,
Based on details shared by Grace, please assist to:
1. Remove customer Lotus”s double quotes and rep...
Rashdan Hussin
12:18 PM Production Ticket(ST) #10848 (Ticket Resolved): SNEKKU - Unable upload photo
Muhammed Azhar Mohamed Maideen
10:53 AM Production Ticket(ST) #10857 (Pending Client Verification): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
Muhammed Azhar Mohamed Maideen

30/01/2024

04:21 PM Production Ticket(ST) #10874 (Pending Client Verification): Daily Fresh-Sel17 mobile , above transactions is not capture in the database.vwe had uploaded the database too for your checking. Kindly be reminded , any update version need to be informed in the main communication channel. I just had a surprise we nee

--Check if sales order and invoice total amount tally
select * from (
select h.ord_hdr_id, h.order_no, ROUND(h....
Muhammed Azhar Mohamed Maideen
04:08 PM Production Ticket(ST) #10874 (Support In Progress): Daily Fresh-Sel17 mobile , above transactions is not capture in the database.vwe had uploaded the database too for your checking. Kindly be reminded , any update version need to be informed in the main communication channel. I just had a surprise we nee
Muhammed Azhar Mohamed Maideen
10:46 AM Production Ticket(ST) #10874 (Ticket Resolved): Daily Fresh-Sel17 mobile , above transactions is not capture in the database.vwe had uploaded the database too for your checking. Kindly be reminded , any update version need to be informed in the main communication channel. I just had a surprise we nee
!WhatsApp%20Image%202024-01-30%20at%2008.08.45.jpeg!
!WhatsApp%20Image%202024-01-30%20at%2008.08.36.jpeg!
Muhammed Azhar Mohamed Maideen

29/01/2024

06:20 PM Production Ticket(ST) #10869 (Ticket Resolved): Snekku- Hi, got key in stock count for MR DIY, but report stock count history empty, please assist
!WhatsApp Image 2024-01-29 at 18.00.19.jpeg! Muhammed Azhar Mohamed Maideen
02:34 PM Production Ticket(ST) #10864 (Pending Client Verification): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
Muhammed Azhar Mohamed Maideen
11:30 AM Production Ticket(ST) #10864 (Pending Client Feedback): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
Muhammed Azhar Mohamed Maideen
11:23 AM Production Ticket(ST) #10864 (Support In Progress): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
Muhammed Azhar Mohamed Maideen
09:40 AM Production Ticket(ST) #10864 (Ticket Resolved): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
!WhatsApp Video 2024-01-27 at 16.23.01.mp4!
!WhatsApp Image 2024-01-27 at 16.23.13.jpeg!
Muhammed Azhar Mohamed Maideen
02:27 PM Production Ticket(ST) #10848 (Support In Progress): SNEKKU - Unable upload photo
Muhammed Assyafiq Bin Ahmad Kamal
02:26 PM Production Ticket(ST) #10857 (Pending Client Feedback): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
Muhammed Azhar Mohamed Maideen
02:11 PM Production Ticket(ST) #10857 (Support In Progress): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
Muhammed Azhar Mohamed Maideen
02:25 PM Production Ticket(ST) #10834 (Ticket Resolved): Daily Fresh - JHR03 - the transaction exist in database but the text file missing. given excel file for the transactions list
Muhammed Assyafiq Bin Ahmad Kamal
02:24 PM Production Ticket(ST) #10835 (Ticket Resolved): Daily Fresh - KJG06 - text contain header data but transaction detail is missing
Muhammed Assyafiq Bin Ahmad Kamal
11:25 AM Production Ticket(ST) #10842 (Ticket Resolved): GOLDCREST - and rmb help me check why these 2 collections didnt reflect to our autocount? what action we should do for this case
Muhammed Assyafiq Bin Ahmad Kamal
11:24 AM Production Ticket(ST) #10842 (Support In Progress): GOLDCREST - and rmb help me check why these 2 collections didnt reflect to our autocount? what action we should do for this case
Muhammed Assyafiq Bin Ahmad Kamal
 

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