Activity
From 17/01/2024 to 15/02/2024
15/02/2024
- 05:57 PM 1.50 hour (Production Ticket(ST) #10967 (Ticket Resolved): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call)
- Checked the setup route plan and crosschecked with rashdan
- 03:15 PM 1.00 hour (Production Ticket(ST) #10965 (Ticket Resolved): DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?)
- already solved
- 02:41 PM 1.00 hour (Production Ticket(ST) #10965 (Ticket Resolved): DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?)
- Already check in sql profiler and already run the query
14/02/2024
- 03:47 PM Datanory - GOLDCREST 4.00 hours (Production Ticket(ST) #10959 (Ticket Resolved): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount)
- simulation
13/02/2024
- 10:41 AM Datanory - GOLDCREST 0.10 hour (Production Ticket(ST) #10954 (Ticket Resolved): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection)
- Stimualtion
08/02/2024
- 03:29 PM 0.30 hour (Production Ticket(ST) #10934 (Ticket Resolved): Gold Crest-hi jann, all the outlet latitude longitude my salesman set cant shown in report ;when we check back the customer details the location change back 0.0)
- simulation
- 02:55 PM 0.30 hour (Production Ticket(ST) #10949 (Ticket Resolved): Snekku- Hi @Azhar13 ,add new compny announcement, but not exsit)
- Stimualtion
- 11:45 AM 0.20 hour (Production Ticket(ST) #10949 (Ticket Resolved): Snekku- Hi @Azhar13 ,add new compny announcement, but not exsit)
- Stimualtion
- 02:35 PM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #10950 (Ticket Resolved): Snekku-Hi, please assist as keep lag here ya)
- simulation
- 10:03 AM 2.00 hours (Production Ticket(ST) #10896 (Ticket Resolved): Daily fresh- @~Jann Yap my supervisor highlighted that can do negative invoice transaction I remember we discussed earlier to block this function But how come those salesman can still create the negative amount issue)
- Stimualtion
07/02/2024
- 03:20 PM 0.50 hour (Production Ticket(ST) #10935 (Ticket Resolved): Gold Crest- 301r/093 new customer create by customer, ady approved at datanory)
- simulation
- 02:43 PM 0.50 hour (Production Ticket(ST) #10923 (Ticket Resolved): Snekku- please assist as user MS, MS0 cannot on behalf MS9)
- simulation
- 12:39 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #10930 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items)
- stimulation
- 11:07 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #10924 (Ticket Resolved): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166)
- Stimualtion
06/02/2024
- 06:18 PM 1.00 hour (Production Ticket(ST) #10922 (Ticket Resolved): SNEKKU - Hi jann, done photo upload in customer edit, but unable view back)
- https://mccrenergy.atlassian.net/browse/RP-419
- 06:09 PM 3.00 hours (Production Ticket(ST) #10922 (Ticket Resolved): SNEKKU - Hi jann, done photo upload in customer edit, but unable view back)
- Photo upload feature problem
- 04:59 PM 2.00 hours (Production Ticket(ST) #10898 (Ticket Resolved): Goldcrest-Loading for a long time)
- simulation
- 03:46 PM 2.00 hours (Production Ticket(ST) #10921 (Ticket Resolved): Snekku- History derail blank - MO)
- Stimulation
- 02:04 PM 1.00 hour (Production Ticket(ST) #10920 (Ticket Resolved): Goldcrest- price code cant choose)
- simulation
05/02/2024
- 05:17 PM 2.00 hours (Production Ticket(ST) #10905 (Ticket Resolved): GoldCrest- And this debtor code didn't shown at datanory)
- Escalated to level 3 and the ticket is Resolved
- 05:04 PM 2.00 hours (Production Ticket(ST) #10900 (Ticket Resolved): GoldCrest-this invoice same issue, they should no outstanding balance ady)
- Stimualtion
- 04:51 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #10897 (Ticket Resolved): Goldcrest- this collection rm202 didnt reflect to phone)
- Stimulation
- 04:46 PM 1.50 hour (Production Ticket(ST) #10904 (Ticket Resolved): GoldCrest- this also, why the total amount will change when we generate into sales order?)
- Escalated to technical team - Ticket is not required in jira since the techincal team aware about this escalation
- 04:39 PM 72.00 hours (Production Ticket(ST) #10878 (Ticket Resolved): Oromeo - Assistance Required: Data Update and Patching Requests)
- Client enquiry and clarification.
- 03:33 PM 0.50 hour (Production Ticket(ST) #10899 (Ticket Resolved): goldcrest- for trial version, not allowed me change price code)
- Simulation
- 03:08 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #10913 (Ticket Resolved): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?)
- Assisted by afiq and chong
- 10:48 AM 0.50 hour (Production Ticket(ST) #10892 (Ticket Resolved): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist)
- escalation to azhar for further actions - afiq
- 10:39 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #10895 (Ticket Resolved): Snekku- Hi, some of customers history empty)
- Already cross checked with mysoft and datanory
31/01/2024
- 12:18 PM 3.00 hours (Production Ticket(ST) #10848 (Ticket Resolved): SNEKKU - Unable upload photo)
- ALready checked the database
- 10:53 AM 2.00 hours (Production Ticket(ST) #10857 (Ticket Resolved): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72)
- Assisted by afiq
30/01/2024
29/01/2024
- 02:34 PM 1.00 hour (Production Ticket(ST) #10864 (Ticket Resolved): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.)
- Already lias with afiq
- 11:30 AM 0.50 hour (Production Ticket(ST) #10864 (Ticket Resolved): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.)
- We already enabled the region under mastersetup; It has to be compulsory field
- 02:26 PM 1.00 hour (Production Ticket(ST) #10857 (Ticket Resolved): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72)
- Already cross checked with Afiq
- 02:24 PM 0.50 hour (Production Ticket(ST) #10835 (Ticket Resolved): Daily Fresh - KJG06 - text contain header data but transaction detail is missing)
- Liaise with internal team on the issues
26/01/2024
- 06:59 PM 1.00 hour (Production Ticket(ST) #10861 (Ticket Resolved): Snekku- Hi @Assyafiq MCC, some outlets repeat in planned route, please assist, thanks )
- Verify and simulate the issue
24/01/2024
- 06:22 PM 0.50 hour (Production Ticket(ST) #10790 (Ticket Resolved): Turn Off Stock Bal and UOM qty)
- Ticket resolved
- 05:38 PM 1.00 hour (Production Ticket(ST) #10834 (Ticket Resolved): Daily Fresh - JHR03 - the transaction exist in database but the text file missing. given excel file for the transactions list)
- Align with Shan you
- 05:37 PM 1.00 hour (Production Ticket(ST) #10835 (Ticket Resolved): Daily Fresh - KJG06 - text contain header data but transaction detail is missing)
- Align with Shan you
19/01/2024
- 10:51 AM 0.50 hour (Production Ticket(ST) #10790 (Ticket Resolved): Turn Off Stock Bal and UOM qty)
- Understand user request
- 09:41 AM 0.10 hour (Production Ticket(ST) #10789 (Ticket Resolved): Testing Ticket)
- .
- 09:32 AM 1.00 hour (Production Ticket(ST) #10789 (Ticket Resolved): Testing Ticket)
- test
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