Activity
From 09/01/2024 to 07/02/2024
07/02/2024
- 04:53 PM Production Ticket(ST) #10896 (Support In Progress): Daily fresh- @~Jann Yap my supervisor highlighted that can do negative invoice transaction I remember we discussed earlier to block this function But how come those salesman can still create the negative amount issue
- 03:20 PM Production Ticket(ST) #10935 (Ticket Resolved): Gold Crest- 301r/093 new customer create by customer, ady approved at datanory
- !WhatsApp%20Image%202024-02-07%20at%2014.14.52.jpeg!
- 03:02 PM Production Ticket(ST) #10935 (Support In Progress): Gold Crest- 301r/093 new customer create by customer, ady approved at datanory
- 02:40 PM Production Ticket(ST) #10935 (Ticket Resolved): Gold Crest- 301r/093 new customer create by customer, ady approved at datanory
- !WhatsApp%20Image%202024-02-07%20at%2013.22.45.jpeg!
!WhatsApp%20Image%202024-02-07%20at%2013.22.46%20%281%29.jpeg!
... - 02:43 PM Production Ticket(ST) #10923 (Ticket Resolved): Snekku- please assist as user MS, MS0 cannot on behalf MS9
- 11:48 AM Production Ticket(ST) #10923 (Support In Progress): Snekku- please assist as user MS, MS0 cannot on behalf MS9
- 12:39 PM Datanory - SNEKKU Production Ticket(ST) #10930 (Escalated to Level 3): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
- SELECT * FROM txn_sales_order_header WHERE order_no LIKE '%SOMS6000173%'
-- b9dae08e-9058-484c-bb51-2cb0793c2edd (Or... - 10:24 AM Datanory - SNEKKU Production Ticket(ST) #10930 (Support In Progress): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
- 10:23 AM Datanory - SNEKKU Production Ticket(ST) #10930 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
- !WhatsApp Image 2024-02-07 at 08.46.18.jpeg!
- 11:21 AM Production Ticket(ST) #10934 (Ticket Resolved): Gold Crest-hi jann, all the outlet latitude longitude my salesman set cant shown in report ;when we check back the customer details the location change back 0.0
- !WhatsApp%20Image%202024-02-07%20at%2010.05.35.jpeg!
- 11:07 AM Datanory - SNEKKU Production Ticket(ST) #10924 (Escalated to Level 3): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
- 10:57 AM Datanory - SNEKKU Production Ticket(ST) #10924 (Support In Progress): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
06/02/2024
- 06:18 PM Production Ticket(ST) #10922: SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
- https://mccrenergy.atlassian.net/browse/RP-419
- 06:09 PM Production Ticket(ST) #10922 (Escalated to Level 3): SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
- 06:04 PM Production Ticket(ST) #10922 (Support In Progress): SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
- 03:33 PM Production Ticket(ST) #10922: SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
- !WhatsApp%20Image%202024-02-06%20at%2007.11.39.jpeg!
- 12:01 PM Production Ticket(ST) #10922 (Ticket Resolved): SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
- !WhatsApp%20Image%202024-02-06%20at%2007.11.09.jpeg!
- 04:59 PM Production Ticket(ST) #10898 (Escalate to 2nd Level Support): Goldcrest-Loading for a long time
- 04:57 PM Production Ticket(ST) #10898 (Support In Progress): Goldcrest-Loading for a long time
- 03:46 PM Production Ticket(ST) #10921 (Escalated to Level 3): Snekku- History derail blank - MO
- 03:42 PM Production Ticket(ST) #10921 (Support In Progress): Snekku- History derail blank - MO
- 11:33 AM Production Ticket(ST) #10921 (Ticket Resolved): Snekku- History derail blank - MO
- !WhatsApp%20Image%202024-02-01%20at%2009.43.19%281%29.jpeg!
- 02:40 PM Datanory - SNEKKU Production Ticket(ST) #10924 (Ticket Resolved): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
- !WhatsApp%20Image%202024-02-06%20at%2010.02.15.jpeg!
- 02:04 PM Production Ticket(ST) #10920 (Ticket Resolved): Goldcrest- price code cant choose
- 11:30 AM Production Ticket(ST) #10920 (Support In Progress): Goldcrest- price code cant choose
- 11:14 AM Production Ticket(ST) #10920 (Ticket Resolved): Goldcrest- price code cant choose
- 01:56 PM Production Ticket(ST) #10923 (Ticket Resolved): Snekku- please assist as user MS, MS0 cannot on behalf MS9
05/02/2024
- 05:19 PM Production Ticket(ST) #10896: Daily fresh- @~Jann Yap my supervisor highlighted that can do negative invoice transaction I remember we discussed earlier to block this function But how come those salesman can still create the negative amount issue
- !WhatsApp%20Image%202024-02-01%20at%2009.43.19%281%29.jpeg!
- 05:17 PM Production Ticket(ST) #10905 (Pending Client Verification): GoldCrest- And this debtor code didn't shown at datanory
- 05:14 PM Production Ticket(ST) #10905 (Support In Progress): GoldCrest- And this debtor code didn't shown at datanory
- 05:04 PM Production Ticket(ST) #10900 (Pending Client Verification): GoldCrest-this invoice same issue, they should no outstanding balance ady
- 04:54 PM Production Ticket(ST) #10900 (Support In Progress): GoldCrest-this invoice same issue, they should no outstanding balance ady
- 04:51 PM Datanory - GOLDCREST Production Ticket(ST) #10897 (Escalated to Level 3): Goldcrest- this collection rm202 didnt reflect to phone
- 12:32 PM Datanory - GOLDCREST Production Ticket(ST) #10897 (Support In Progress): Goldcrest- this collection rm202 didnt reflect to phone
- 04:46 PM Production Ticket(ST) #10904 (Escalated to Level 3): GoldCrest- this also, why the total amount will change when we generate into sales order?
- 03:34 PM Production Ticket(ST) #10904 (Support In Progress): GoldCrest- this also, why the total amount will change when we generate into sales order?
- 04:39 PM Production Ticket(ST) #10878 (Pending Client Verification): Oromeo - Assistance Required: Data Update and Patching Requests
- Remove customer Lotus”s double quotes and replace with 1 quotes only.
select *
from customer
where org_id = 'oro... - 03:33 PM Production Ticket(ST) #10899 (Pending Client Verification): goldcrest- for trial version, not allowed me change price code
- 03:14 PM Production Ticket(ST) #10899 (Support In Progress): goldcrest- for trial version, not allowed me change price code
- 03:08 PM Datanory - GOLDCREST Production Ticket(ST) #10913 (Pending Client Verification): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?
- 03:05 PM Datanory - GOLDCREST Production Ticket(ST) #10913 (Support In Progress): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?
- 11:50 AM Datanory - GOLDCREST Production Ticket(ST) #10913 (Ticket Resolved): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?
- !WhatsApp%20Image%202024-02-05%20at%2010.09.56.jpeg!
- 12:40 PM Production Ticket(ST) #10869 (Escalate to 2nd Level Support): Snekku- Hi, got key in stock count for MR DIY, but report stock count history empty, please assist
- 10:49 AM Production Ticket(ST) #10869 (Support In Progress): Snekku- Hi, got key in stock count for MR DIY, but report stock count history empty, please assist
- 10:48 AM Production Ticket(ST) #10892 (Escalated to Level 3): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
- Pending azhar to log into Jira for subject : "User able to edit their transactions after complete upload"
- 09:55 AM Production Ticket(ST) #10892 (Pending Client Verification): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
- 10:40 AM Production Ticket(ST) #10861 (Pending Client Verification): Snekku- Hi @Assyafiq MCC, some outlets repeat in planned route, please assist, thanks
- 10:39 AM Datanory - SNEKKU Production Ticket(ST) #10895 (Pending Client Verification): Snekku- Hi, some of customers history empty
- select * from customer where org_id ='snekku' and customer_code like '%0T001%' order by customer_code
select b.custo... - 10:36 AM Datanory - SNEKKU Production Ticket(ST) #10895 (Support In Progress): Snekku- Hi, some of customers history empty
02/02/2024
- 06:16 PM Production Ticket(ST) #10905 (Ticket Resolved): GoldCrest- And this debtor code didn't shown at datanory
- !WhatsApp%20Image%202024-02-02%20at%2013.46.45.jpeg!
- 06:11 PM Production Ticket(ST) #10904 (Ticket Resolved): GoldCrest- this also, why the total amount will change when we generate into sales order?
- !WhatsApp%20Image%202024-02-02%20at%2016.31.59.jpeg!
!WhatsApp%20Image%202024-02-02%20at%2016.34.08.jpeg!
- 03:25 PM Production Ticket(ST) #10900 (Ticket Resolved): GoldCrest-this invoice same issue, they should no outstanding balance ady
- !WhatsApp%20Image%202024-02-02%20at%2011.13.17.jpeg!
- 03:23 PM Production Ticket(ST) #10899 (Ticket Resolved): goldcrest- for trial version, not allowed me change price code
- 03:20 PM Production Ticket(ST) #10898 (Ticket Resolved): Goldcrest-Loading for a long time
- !WhatsApp%20Image%202024-02-01%20at%2017.07.19.jpeg!
- 03:15 PM Datanory - GOLDCREST Production Ticket(ST) #10897 (Ticket Resolved): Goldcrest- this collection rm202 didnt reflect to phone
- !WhatsApp%20Image%202024-02-02%20at%2009.49.53.jpeg!
!WhatsApp%20Image%202024-02-02%20at%2009.49.53%20%281%29.jpeg!
- 03:06 PM Production Ticket(ST) #10896 (Ticket Resolved): Daily fresh- @~Jann Yap my supervisor highlighted that can do negative invoice transaction I remember we discussed earlier to block this function But how come those salesman can still create the negative amount issue
- !WhatsApp Image 2024-02-01 at 09.43.19.jpeg!
- 02:52 PM Datanory - SNEKKU Production Ticket(ST) #10895 (Ticket Resolved): Snekku- Hi, some of customers history empty
- 10:34 AM Production Ticket(ST) #10892 (Support In Progress): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
- 10:32 AM Production Ticket(ST) #10892 (Ticket Resolved): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
- !WhatsApp%20Image%202024-02-01%20at%2008.46.33.jpeg!
31/01/2024
- 06:37 PM Production Ticket(ST) #10878 (Support In Progress): Oromeo - Assistance Required: Data Update and Patching Requests
- 09:41 AM Production Ticket(ST) #10878 (Ticket Resolved): Oromeo - Assistance Required: Data Update and Patching Requests
- Dear Afiq,
Based on details shared by Grace, please assist to:
1. Remove customer Lotus”s double quotes and rep... - 12:18 PM Production Ticket(ST) #10848 (Ticket Resolved): SNEKKU - Unable upload photo
- 10:53 AM Production Ticket(ST) #10857 (Pending Client Verification): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
30/01/2024
- 04:21 PM Production Ticket(ST) #10874 (Pending Client Verification): Daily Fresh-Sel17 mobile , above transactions is not capture in the database.vwe had uploaded the database too for your checking. Kindly be reminded , any update version need to be informed in the main communication channel. I just had a surprise we nee
--Check if sales order and invoice total amount tally
select * from (
select h.ord_hdr_id, h.order_no, ROUND(h....- 04:08 PM Production Ticket(ST) #10874 (Support In Progress): Daily Fresh-Sel17 mobile , above transactions is not capture in the database.vwe had uploaded the database too for your checking. Kindly be reminded , any update version need to be informed in the main communication channel. I just had a surprise we nee
- 10:46 AM Production Ticket(ST) #10874 (Ticket Resolved): Daily Fresh-Sel17 mobile , above transactions is not capture in the database.vwe had uploaded the database too for your checking. Kindly be reminded , any update version need to be informed in the main communication channel. I just had a surprise we nee
- !WhatsApp%20Image%202024-01-30%20at%2008.08.45.jpeg!
!WhatsApp%20Image%202024-01-30%20at%2008.08.36.jpeg!
29/01/2024
- 06:20 PM Production Ticket(ST) #10869 (Ticket Resolved): Snekku- Hi, got key in stock count for MR DIY, but report stock count history empty, please assist
- !WhatsApp Image 2024-01-29 at 18.00.19.jpeg!
- 02:34 PM Production Ticket(ST) #10864 (Pending Client Verification): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
- 11:30 AM Production Ticket(ST) #10864 (Pending Client Feedback): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
- 11:23 AM Production Ticket(ST) #10864 (Support In Progress): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
- 09:40 AM Production Ticket(ST) #10864 (Ticket Resolved): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
- !WhatsApp Video 2024-01-27 at 16.23.01.mp4!
!WhatsApp Image 2024-01-27 at 16.23.13.jpeg! - 02:27 PM Production Ticket(ST) #10848 (Support In Progress): SNEKKU - Unable upload photo
- 02:26 PM Production Ticket(ST) #10857 (Pending Client Feedback): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
- 02:11 PM Production Ticket(ST) #10857 (Support In Progress): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
- 02:25 PM Production Ticket(ST) #10834 (Ticket Resolved): Daily Fresh - JHR03 - the transaction exist in database but the text file missing. given excel file for the transactions list
- 02:24 PM Production Ticket(ST) #10835 (Ticket Resolved): Daily Fresh - KJG06 - text contain header data but transaction detail is missing
- 11:25 AM Production Ticket(ST) #10842 (Ticket Resolved): GOLDCREST - and rmb help me check why these 2 collections didnt reflect to our autocount? what action we should do for this case
- 11:24 AM Production Ticket(ST) #10842 (Support In Progress): GOLDCREST - and rmb help me check why these 2 collections didnt reflect to our autocount? what action we should do for this case
26/01/2024
- 06:59 PM Production Ticket(ST) #10861 (Support In Progress): Snekku- Hi @Assyafiq MCC, some outlets repeat in planned route, please assist, thanks
- 04:40 PM Production Ticket(ST) #10861 (Ticket Resolved): Snekku- Hi @Assyafiq MCC, some outlets repeat in planned route, please assist, thanks
- !WhatsApp Image 2024-01-26 at 16.20.15 (1).jpeg!
- 03:46 PM Production Ticket(ST) #10857 (Ticket Resolved): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
- !WhatsApp Image 2024-01-26 at 14.53.00 (1).jpeg!
!WhatsApp Image 2024-01-26 at 14.53.00.jpeg! - 03:31 PM Production Ticket(ST) #10846 (Escalated to Level 3): SNEKKU - Unplanned route will shown unploaded everyday if got do transaction in 1 day?
- 03:05 PM Production Ticket(ST) #10846 (Support In Progress): SNEKKU - Unplanned route will shown unploaded everyday if got do transaction in 1 day?
- 09:27 AM Production Ticket(ST) #10846 (Ticket Resolved): SNEKKU - Unplanned route will shown unploaded everyday if got do transaction in 1 day?
- !WhatsApp%20Image%202024-01-11%20at%2017.50.20_bd861930.jpg!
!WhatsApp%20Image%202024-01-11%20at%2017.50.37_afc950db... - 03:14 PM Production Ticket(ST) #10856 (Escalated to Level 3): SNEKKU - check out time add in geo fencing report, thanks
- Escalated to product team : https://mccrenergy.atlassian.net/browse/RP-416?atlOrigin=eyJpIjoiY2NlNTUwZTJkNzhjNDdhODll...
- 03:03 PM Production Ticket(ST) #10856 (Support In Progress): SNEKKU - check out time add in geo fencing report, thanks
- 11:52 AM Production Ticket(ST) #10856: SNEKKU - check out time add in geo fencing report, thanks
- Hi Azhar, please log into Jira and let product team modify the report. Do update the status in issue list.
- 11:51 AM Production Ticket(ST) #10856 (Ticket Resolved): SNEKKU - check out time add in geo fencing report, thanks
- 11:48 AM Production Ticket(ST) #10847 (Escalated to Level 3): SNEKKU - Customer photo and location not update datanory when perform in mobile
- 11:15 AM Production Ticket(ST) #10847 (Support In Progress): SNEKKU - Customer photo and location not update datanory when perform in mobile
- 09:28 AM Production Ticket(ST) #10847 (Ticket Resolved): SNEKKU - Customer photo and location not update datanory when perform in mobile
- !WhatsApp%20Image%202024-01-25%20at%2011.22.21_61310b8a.jpg!
- 11:14 AM Production Ticket(ST) #10849 (Pending Client Verification): SNEKKU - please assist check as not the SO# SOMC3000041 - 46 - 47
- 10:04 AM Production Ticket(ST) #10849 (Support In Progress): SNEKKU - please assist check as not the SO# SOMC3000041 - 46 - 47
- 09:29 AM Production Ticket(ST) #10849 (Ticket Resolved): SNEKKU - please assist check as not the SO# SOMC3000041 - 46 - 47
- hi miss t, is it SO number jumping?. noted on this escalation, we will check
yes, unable find in web also - 11:03 AM Production Ticket(ST) #10848 (Pending Client Feedback): SNEKKU - Unable upload photo
- 11:02 AM Production Ticket(ST) #10848 (Support In Progress): SNEKKU - Unable upload photo
- 09:29 AM Production Ticket(ST) #10848 (Ticket Resolved): SNEKKU - Unable upload photo
- 10:37 AM Production Ticket(ST) #10850 (Pending Client Verification): SNEKKU - please remove this ya as mysoft just 1 only
Backup all four table has been done:
_customer_to_user_relation20240126_
_mst_customer_contact_address20240126_
...- 10:05 AM Production Ticket(ST) #10850 (Support In Progress): SNEKKU - please remove this ya as mysoft just 1 only
- 09:34 AM Production Ticket(ST) #10850: SNEKKU - please remove this ya as mysoft just 1 only
- Assign to Azhar to delete this 2 customer from datanory. Reason to delete, customer has remove in mysoft buy our inte...
- 09:31 AM Production Ticket(ST) #10850: SNEKKU - please remove this ya as mysoft just 1 only
- !WhatsApp%20Image%202024-01-25%20at%2014.42.32_cf8fc456.jpg!
- 09:31 AM Production Ticket(ST) #10850 (Ticket Resolved): SNEKKU - please remove this ya as mysoft just 1 only
- !WhatsApp%20Image%202024-01-25%20at%2014.24.32_4f3f0ffa.jpg!
24/01/2024
- 06:22 PM Production Ticket(ST) #10790 (Ticket Resolved): Turn Off Stock Bal and UOM qty
- 05:38 PM Production Ticket(ST) #10834: Daily Fresh - JHR03 - the transaction exist in database but the text file missing. given excel file for the transactions list
- Find the issue is due to re-post un-successful. Navision end has to remove the old data and perform re-process to res...
- 12:04 PM Production Ticket(ST) #10834 (Support In Progress): Daily Fresh - JHR03 - the transaction exist in database but the text file missing. given excel file for the transactions list
- 12:02 PM Production Ticket(ST) #10834 (Ticket Resolved): Daily Fresh - JHR03 - the transaction exist in database but the text file missing. given excel file for the transactions list
- @MCC Jann Yap , Kindly check for the above transaction for JHR03 , database shown the transaction, however the text f...
- 05:37 PM Production Ticket(ST) #10835: Daily Fresh - KJG06 - text contain header data but transaction detail is missing
- Find the issue is due to re-post un-successful. Navision end has to remove the old data and perform re-process to res...
- 12:03 PM Production Ticket(ST) #10835 (Support In Progress): Daily Fresh - KJG06 - text contain header data but transaction detail is missing
- 12:03 PM Production Ticket(ST) #10835 (Ticket Resolved): Daily Fresh - KJG06 - text contain header data but transaction detail is missing
- !WhatsApp%20Image%202024-01-24%20at%2011.50.25_c269c3e6.jpg!
@MCC Jann Yap , kindly check on the data text file for ... - 05:33 PM Production Ticket(ST) #10841 (Pending Client Verification): GOLDCREST - hi the EOD report still not showing stock balance
- 05:08 PM Production Ticket(ST) #10841 (Support In Progress): GOLDCREST - hi the EOD report still not showing stock balance
- 03:53 PM Production Ticket(ST) #10841 (Ticket Resolved): GOLDCREST - hi the EOD report still not showing stock balance
- !WhatsApp%20Image%202024-01-24%20at%2014.44.56_3e2a4026.jpg!
- 04:53 PM Production Ticket(ST) #10800 (Escalated to Level 3): Prima Asia - Suggested Quantity Formula hit error
- 04:38 PM Production Ticket(ST) #10800 (Support In Progress): Prima Asia - Suggested Quantity Formula hit error
- 04:05 PM Production Ticket(ST) #10842 (Ticket Resolved): GOLDCREST - and rmb help me check why these 2 collections didnt reflect to our autocount? what action we should do for this case
- !WhatsApp%20Image%202024-01-24%20at%2014.59.53_1b3867b6.jpg!
!WhatsApp%20Image%202024-01-24%20at%2014.59.53_4c348bfd... - 11:46 AM Production Ticket(ST) #10801 (Ticket Resolved): Prima Asia - 2. After web training session with Mr Puvan from Prima Asia this morning, he requested to have 2nd integration frequency which is from 12PM-2PM. This is due to Admin need to approve Sales Order in the morning and need to issue Invoice, CN, DO
- 11:44 AM Production Ticket(ST) #10783 (Ticket Resolved): Snekku - Patch Geo Location
- 11:43 AM Production Ticket(ST) #10783 (Support In Progress): Snekku - Patch Geo Location
- 11:23 AM Production Ticket(ST) #10788 (Ticket Resolved): GOLDCREST - Hi, why reflect 2 invoice in datanory (summary sales invoice)
- 11:22 AM Production Ticket(ST) #10815 (Ticket Resolved): Snekku - Hi, why done setting promo but do sales order not jump out this?
- 11:20 AM Production Ticket(ST) #10824 (Ticket Resolved): SNEKKU Production - Hi jann, CM408DF01001 mysoft got add in for U ALL MART, but datanory not exist
- 11:19 AM Production Ticket(ST) #10824 (Support In Progress): SNEKKU Production - Hi jann, CM408DF01001 mysoft got add in for U ALL MART, but datanory not exist
23/01/2024
- 04:24 PM Production Ticket(ST) #10824 (Ticket Resolved): SNEKKU Production - Hi jann, CM408DF01001 mysoft got add in for U ALL MART, but datanory not exist
- 04:22 PM Production Ticket(ST) #10816 (Pending Client Verification): Snekku - Hi, why done on 22/1 but check in, sales order taking, check out shown 20/1?
- 04:05 PM Production Ticket(ST) #10816 (Support In Progress): Snekku - Hi, why done on 22/1 but check in, sales order taking, check out shown 20/1?
- 10:01 AM Production Ticket(ST) #10816 (Ticket Resolved): Snekku - Hi, why done on 22/1 but check in, sales order taking, check out shown 20/1?
- !WhatsApp%20Image%202024-01-22%20at%2022.49.09_617e35ee.jpg!
- 10:28 AM Production Ticket(ST) #10815 (Support In Progress): Snekku - Hi, why done setting promo but do sales order not jump out this?
- 10:00 AM Production Ticket(ST) #10815 (Ticket Resolved): Snekku - Hi, why done setting promo but do sales order not jump out this?
- After create promotion, it does not appear in NSK outlets.
22/01/2024
- 12:14 PM Production Ticket(ST) #10801 (Support In Progress): Prima Asia - 2. After web training session with Mr Puvan from Prima Asia this morning, he requested to have 2nd integration frequency which is from 12PM-2PM. This is due to Admin need to approve Sales Order in the morning and need to issue Invoice, CN, DO
- 12:14 PM Production Ticket(ST) #10801 (Ticket Resolved): Prima Asia - 2. After web training session with Mr Puvan from Prima Asia this morning, he requested to have 2nd integration frequency which is from 12PM-2PM. This is due to Admin need to approve Sales Order in the morning and need to issue Invoice, CN, DO
- 12:13 PM Production Ticket(ST) #10800 (Assigned To): Prima Asia - Suggested Quantity Formula hit error
- 12:13 PM Production Ticket(ST) #10800 (Ticket Resolved): Prima Asia - Suggested Quantity Formula hit error
19/01/2024
- 10:54 AM Production Ticket(ST) #10790 (Pending Client Verification): Turn Off Stock Bal and UOM qty
- 10:51 AM Production Ticket(ST) #10790 (Support In Progress): Turn Off Stock Bal and UOM qty
- 1. The stock bal in mobile apps cannot turn off as does not have turn off feature.
2. Turn off feature still under d... - 10:27 AM Production Ticket(ST) #10790 (Ticket Resolved): Turn Off Stock Bal and UOM qty
- Hi Chong Yu,
Request from client:
"Hi pls turn off stock bal in mobiles apps. Tks"
"pls turn off UOM qty 2 in we... - 09:41 AM Production Ticket(ST) #10789 (Ticket Resolved): Testing Ticket
- 09:41 AM Production Ticket(ST) #10789 (Pending Client Verification): Testing Ticket
- 09:33 AM Production Ticket(ST) #10789 (Support In Progress): Testing Ticket
- 09:32 AM Production Ticket(ST) #10789: Testing Ticket
- Testing
- 09:29 AM Production Ticket(ST) #10789 (Ticket Resolved): Testing Ticket
- Testing
18/01/2024
- 05:54 PM Production Ticket(ST) #10788 (Support In Progress): GOLDCREST - Hi, why reflect 2 invoice in datanory (summary sales invoice)
- 05:21 PM Production Ticket(ST) #10788 (Ticket Resolved): GOLDCREST - Hi, why reflect 2 invoice in datanory (summary sales invoice)
- mobile showing 1 bill only
!WhatsApp%20Image%202024-01-18%20at%2015.09.55_9be0ff53.jpg!
!WhatsApp%20Image%202024-01... - 02:28 PM Production Ticket(ST) #10783 (Ticket Resolved): Snekku - Patch Geo Location
- Dear Assyafiq,
The outlet master coordination captured from salesman in mobile cannot be saved into the customer m... - 02:16 PM Production Ticket(ST) #10765 (Ticket Resolved): Snekku - please assist as SOSNK000562 shown amout 22118.40, but click inside for approve, become different amount
- 12:03 PM Production Ticket(ST) #10757 (Escalated to Level 3): Snekku - please assist as done get location for customer 2D001, but not reflect in web
- 12:00 PM Production Ticket(ST) #10757 (Support In Progress): Snekku - please assist as done get location for customer 2D001, but not reflect in web
- 11:17 AM Production Ticket(ST) #10767 (Ticket Resolved): GOLDCREST - Cant upload database
16/01/2024
- 12:17 PM Production Ticket(ST) #10765 (Support In Progress): Snekku - please assist as SOSNK000562 shown amout 22118.40, but click inside for approve, become different amount
- 12:09 PM Production Ticket(ST) #10767 (Pending Client Feedback): GOLDCREST - Cant upload database
- Hi Daphne, we try at our end here we may upload the photo and database. Can you request user to try upload again ?
- 12:08 PM Production Ticket(ST) #10767 (Support In Progress): GOLDCREST - Cant upload database
- 11:18 AM Production Ticket(ST) #10767 (Ticket Resolved): GOLDCREST - Cant upload database
- !WhatsApp%20Image%202024-01-16%20at%2010.06.49_18cca56b.jpg!
u mean he cant upload both transaction and upload dat...
15/01/2024
- 06:16 PM Production Ticket(ST) #10765 (Ticket Resolved): Snekku - please assist as SOSNK000562 shown amout 22118.40, but click inside for approve, become different amount
- 05:09 PM Production Ticket(ST) #10756 (Pending Client Verification): Snekku - SOMN9000041 shown 0 again, inside ok
- 05:01 PM Production Ticket(ST) #10756 (Support In Progress): Snekku - SOMN9000041 shown 0 again, inside ok
- 05:00 PM Production Ticket(ST) #10753 (Pending Client Verification): Snekku - SOMN3000053 double, but sales team issue apps correct
- 03:44 PM Production Ticket(ST) #10750 (Ticket Resolved): Snekku - user MC6, shown done upload, but 1 of sales order still not upload
- 03:42 PM Production Ticket(ST) #10759 (Pending Client Verification): Prima Asia - Setup Production Environment
- 03:41 PM Production Ticket(ST) #10759 (Support In Progress): Prima Asia - Setup Production Environment
- 02:34 PM Production Ticket(ST) #10759 (Ticket Resolved): Prima Asia - Setup Production Environment
12/01/2024
- 05:47 PM Production Ticket(ST) #10757 (Ticket Resolved): Snekku - please assist as done get location for customer 2D001, but not reflect in web
- !WhatsApp%20Image%202024-01-12%20at%2014.47.20_c2982578.jpg!
- 05:43 PM Production Ticket(ST) #10756 (Ticket Resolved): Snekku - SOMN9000041 shown 0 again, inside ok
- !WhatsApp%20Image%202024-01-12%20at%2011.42.51_ce519089.jpg!
!WhatsApp%20Image%202024-01-12%20at%2011.42.59_4f14c607... - 10:19 AM Production Ticket(ST) #10753 (Support In Progress): Snekku - SOMN3000053 double, but sales team issue apps correct
- 10:19 AM Production Ticket(ST) #10753 (Ticket Resolved): Snekku - SOMN3000053 double, but sales team issue apps correct
- !WhatsApp%20Image%202024-01-12%20at%2010.14.10_3ccb4007.jpg!
- 09:19 AM Production Ticket(ST) #10750 (Support In Progress): Snekku - user MC6, shown done upload, but 1 of sales order still not upload
11/01/2024
- 04:52 PM Production Ticket(ST) #10705 (Pending Client Verification): OROMEO - Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and update the latest User list for Oromeo
- 04:52 PM Production Ticket(ST) #10705 (Support In Progress): OROMEO - Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and update the latest User list for Oromeo
- 03:52 PM Production Ticket(ST) #10734 (Escalated to Level 3): Snekku - Hi Assyafiq..after remove the attachement, now can not attach new one ..in company announcement
- 03:52 PM Production Ticket(ST) #10734 (Support In Progress): Snekku - Hi Assyafiq..after remove the attachement, now can not attach new one ..in company announcement
- 11:07 AM Production Ticket(ST) #10734 (Ticket Resolved): Snekku - Hi Assyafiq..after remove the attachement, now can not attach new one ..in company announcement
- !WhatsApp%20Image%202024-01-11%20at%2010.28.10_1a758ec9.jpg!
- 03:39 PM Production Ticket(ST) #10733 (Pending Client Verification): Snekku - on behalf will auto tick all? as 27/12 already untick some of the customer, but now shown tick all again
- 03:38 PM Production Ticket(ST) #10733 (Support In Progress): Snekku - on behalf will auto tick all? as 27/12 already untick some of the customer, but now shown tick all again
- 11:06 AM Production Ticket(ST) #10733 (Ticket Resolved): Snekku - on behalf will auto tick all? as 27/12 already untick some of the customer, but now shown tick all again
- !WhatsApp%20Image%202024-01-11%20at%2009.56.09_ff04f372.jpg!
- 03:29 PM Production Ticket(ST) #10718 (Pending Client Verification): Snekku - Historical invoice or any historical data intermittently missing
- 02:34 PM Production Ticket(ST) #10718: Snekku - Historical invoice or any historical data intermittently missing
- Hi Sharon, as check all the invoice are under customer code 2D001 MR D.I.Y. Therefore, there is no invoice under 2D00...
- 02:16 PM Production Ticket(ST) #10750 (Ticket Resolved): Snekku - user MC6, shown done upload, but 1 of sales order still not upload
- !WhatsApp%20Image%202024-01-11%20at%2014.12.39_5c58bc18.jpg!
!WhatsApp%20Image%202024-01-11%20at%2014.12.48_74d495da... - 02:11 PM Production Ticket(ST) #10748 (Escalated to Level 3): Snekku - Double key in the sales order resolution by adding sales order history in activity page before submit new so.
- 02:09 PM Production Ticket(ST) #10748 (Support In Progress): Snekku - Double key in the sales order resolution by adding sales order history in activity page before submit new so.
- 02:08 PM Production Ticket(ST) #10748 (Ticket Resolved): Snekku - Double key in the sales order resolution by adding sales order history in activity page before submit new so.
- Requirement not clear, check with Jann
- 02:07 PM Production Ticket(ST) #10747 (Escalated to Level 3): Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
- 02:06 PM Production Ticket(ST) #10747 (Support In Progress): Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
- 02:05 PM Production Ticket(ST) #10747 (Ticket Resolved): Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
- 02:04 PM Production Ticket(ST) #10745 (Escalated to Level 3): Snekku - Get location check the current location with the location in store master and alert user.
- 02:02 PM Production Ticket(ST) #10745 (Support In Progress): Snekku - Get location check the current location with the location in store master and alert user.
- 02:02 PM Production Ticket(ST) #10745 (Ticket Resolved): Snekku - Get location check the current location with the location in store master and alert user.
- 02:01 PM Production Ticket(ST) #10744 (Escalated to Level 3): Snekku - Mobile sales order cart footer not allow scroll and will be more efficient if can scroll together with the product
- 02:00 PM Production Ticket(ST) #10744 (Support In Progress): Snekku - Mobile sales order cart footer not allow scroll and will be more efficient if can scroll together with the product
- 02:00 PM Production Ticket(ST) #10744 (Ticket Resolved): Snekku - Mobile sales order cart footer not allow scroll and will be more efficient if can scroll together with the product
- 01:58 PM Production Ticket(ST) #10743 (Escalated to Level 3): Snekku - Hide stock balance column in mobile so
- 01:58 PM Production Ticket(ST) #10743 (Support In Progress): Snekku - Hide stock balance column in mobile so
- 01:57 PM Production Ticket(ST) #10743 (Ticket Resolved): Snekku - Hide stock balance column in mobile so
- 01:56 PM Production Ticket(ST) #10742 (Escalated to Level 3): Snekku - Freeze the SKU description when in so,return and stock count etc
- 01:56 PM Production Ticket(ST) #10742 (Support In Progress): Snekku - Freeze the SKU description when in so,return and stock count etc
- 01:55 PM Production Ticket(ST) #10742 (Ticket Resolved): Snekku - Freeze the SKU description when in so,return and stock count etc
- 01:53 PM Production Ticket(ST) #10741 (Escalated to Level 3): Snekku - Can't view SKU name completely in mobile apps module so,stock count, gr etc
- 01:51 PM Production Ticket(ST) #10741 (Support In Progress): Snekku - Can't view SKU name completely in mobile apps module so,stock count, gr etc
- 01:51 PM Production Ticket(ST) #10741 (Ticket Resolved): Snekku - Can't view SKU name completely in mobile apps module so,stock count, gr etc
- 12:32 PM Production Ticket(ST) #10740 (Escalated to Level 3): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
- 12:28 PM Production Ticket(ST) #10740 (Support In Progress): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
- 12:23 PM Production Ticket(ST) #10740 (Ticket Resolved): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
- 12:22 PM Production Ticket(ST) #10738 (Escalated to Level 3): Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
- 12:22 PM Production Ticket(ST) #10738 (Support In Progress): Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
- 12:21 PM Production Ticket(ST) #10738 (Ticket Resolved): Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
- 12:20 PM Production Ticket(ST) #10737 (Escalated to Level 3): Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
- 12:20 PM Production Ticket(ST) #10737 (Support In Progress): Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
- 12:19 PM Production Ticket(ST) #10737 (Ticket Resolved): Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
- 12:18 PM Production Ticket(ST) #10736 (Escalated to Level 3): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
- 12:17 PM Production Ticket(ST) #10736 (Support In Progress): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
- 12:17 PM Production Ticket(ST) #10736 (Assigned To): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
- 12:16 PM Production Ticket(ST) #10736 (Ticket Resolved): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
- 12:15 PM Production Ticket(ST) #10735 (Escalated to Level 3): Snekku - Turn off warehouse function in sales order
- 12:14 PM Production Ticket(ST) #10735 (Support In Progress): Snekku - Turn off warehouse function in sales order
- 12:12 PM Production Ticket(ST) #10735 (Ticket Resolved): Snekku - Turn off warehouse function in sales order
- 11:05 AM Production Ticket(ST) #10730 (Pending Client Verification): SNEKKU - Can I confirm where you get the department to post into APIMiddleTable, becoz the correct department should be LCS-MEKB
- 11:04 AM Production Ticket(ST) #10730 (Support In Progress): SNEKKU - Can I confirm where you get the department to post into APIMiddleTable, becoz the correct department should be LCS-MEKB
- 09:12 AM Production Ticket(ST) #10730 (Ticket Resolved): SNEKKU - Can I confirm where you get the department to post into APIMiddleTable, becoz the correct department should be LCS-MEKB
- !WhatsApp%20Image%202024-01-10%20at%2019.41.49_6abddb6e.jpg!
10/01/2024
- 11:15 AM Production Ticket(ST) #10724 (Escalated to Level 3): Snekku - Setting to turn off uom2 and uom3 in web portal
- 11:13 AM Production Ticket(ST) #10724 (Support In Progress): Snekku - Setting to turn off uom2 and uom3 in web portal
- 11:12 AM Production Ticket(ST) #10724 (Ticket Resolved): Snekku - Setting to turn off uom2 and uom3 in web portal
- 11:11 AM Production Ticket(ST) #10723 (Escalated to Level 3): SNEKKU - Web portal quantity and price text box to not allow scroll
- 11:11 AM Production Ticket(ST) #10723 (Support In Progress): SNEKKU - Web portal quantity and price text box to not allow scroll
- 11:11 AM Production Ticket(ST) #10723 (Ticket Resolved): SNEKKU - Web portal quantity and price text box to not allow scroll
- 10:53 AM Production Ticket(ST) #10722 (Escalated to Level 3): Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
- 10:51 AM Production Ticket(ST) #10722 (Support In Progress): Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
- 10:49 AM Production Ticket(ST) #10722 (Ticket Resolved): Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
- 10:45 AM Production Ticket(ST) #10718 (Pending Client Feedback): Snekku - Historical invoice or any historical data intermittently missing
- As check, not able to find the sample that facing the issue. Request user to provide sample :
Morning @~Sharon Ch... - 10:00 AM Production Ticket(ST) #10718 (Support In Progress): Snekku - Historical invoice or any historical data intermittently missing
- 09:59 AM Production Ticket(ST) #10718 (Ticket Resolved): Snekku - Historical invoice or any historical data intermittently missing
- 10:43 AM Production Ticket(ST) #10720 (Escalated to Level 3): Snekku - Mobile total aging not showin, always show 0.00
- 10:43 AM Production Ticket(ST) #10720 (Support In Progress): Snekku - Mobile total aging not showin, always show 0.00
- 10:09 AM Production Ticket(ST) #10720 (Ticket Resolved): Snekku - Mobile total aging not showin, always show 0.00
- 10:42 AM Production Ticket(ST) #10721 (Escalated to Level 3): SNEKKU - Enhance sales order not allow zero amount
- 10:28 AM Production Ticket(ST) #10721 (Support In Progress): SNEKKU - Enhance sales order not allow zero amount
- 10:28 AM Production Ticket(ST) #10721 (Ticket Resolved): SNEKKU - Enhance sales order not allow zero amount
- 10:05 AM Production Ticket(ST) #10719 (Escalated to Level 3): Snekku - Unplanned route missing after perform any filtering or after check-out from an outlet. Have to click on uplanned route again to show back the list.
- 10:01 AM Production Ticket(ST) #10719 (Support In Progress): Snekku - Unplanned route missing after perform any filtering or after check-out from an outlet. Have to click on uplanned route again to show back the list.
- 10:00 AM Production Ticket(ST) #10719 (Ticket Resolved): Snekku - Unplanned route missing after perform any filtering or after check-out from an outlet. Have to click on uplanned route again to show back the list.
- 09:50 AM Production Ticket(ST) #10717 (Escalated to Level 3): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
- 09:49 AM Production Ticket(ST) #10717 (Support In Progress): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
- 09:49 AM Production Ticket(ST) #10717 (Assigned To): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
- 09:38 AM Production Ticket(ST) #10717 (Ticket Resolved): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
- 09:31 AM Production Ticket(ST) #10700 (Ticket Resolved): Spwhoisactive logging automation
09/01/2024
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