Activity
From 07/01/2024 to 05/02/2024
05/02/2024
- 05:17 PM 2.00 hours (Production Ticket(ST) #10905 (Ticket Resolved): GoldCrest- And this debtor code didn't shown at datanory)
- Escalated to level 3 and the ticket is Resolved
- 05:04 PM 2.00 hours (Production Ticket(ST) #10900 (Ticket Resolved): GoldCrest-this invoice same issue, they should no outstanding balance ady)
- Stimualtion
- 04:51 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #10897 (Ticket Resolved): Goldcrest- this collection rm202 didnt reflect to phone)
- Stimulation
- 04:46 PM 1.50 hour (Production Ticket(ST) #10904 (Ticket Resolved): GoldCrest- this also, why the total amount will change when we generate into sales order?)
- Escalated to technical team - Ticket is not required in jira since the techincal team aware about this escalation
- 04:39 PM 72.00 hours (Production Ticket(ST) #10878 (Ticket Resolved): Oromeo - Assistance Required: Data Update and Patching Requests)
- Client enquiry and clarification.
- 03:33 PM 0.50 hour (Production Ticket(ST) #10899 (Ticket Resolved): goldcrest- for trial version, not allowed me change price code)
- Simulation
- 03:08 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #10913 (Ticket Resolved): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?)
- Assisted by afiq and chong
- 10:48 AM 0.50 hour (Production Ticket(ST) #10892 (Ticket Resolved): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist)
- escalation to azhar for further actions - afiq
- 10:39 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #10895 (Ticket Resolved): Snekku- Hi, some of customers history empty)
- Already cross checked with mysoft and datanory
31/01/2024
- 12:18 PM 3.00 hours (Production Ticket(ST) #10848 (Ticket Resolved): SNEKKU - Unable upload photo)
- ALready checked the database
- 10:53 AM 2.00 hours (Production Ticket(ST) #10857 (Ticket Resolved): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72)
- Assisted by afiq
30/01/2024
29/01/2024
- 02:34 PM 1.00 hour (Production Ticket(ST) #10864 (Ticket Resolved): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.)
- Already lias with afiq
- 11:30 AM 0.50 hour (Production Ticket(ST) #10864 (Ticket Resolved): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.)
- We already enabled the region under mastersetup; It has to be compulsory field
- 02:26 PM 1.00 hour (Production Ticket(ST) #10857 (Ticket Resolved): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72)
- Already cross checked with Afiq
- 02:24 PM 0.50 hour (Production Ticket(ST) #10835 (Ticket Resolved): Daily Fresh - KJG06 - text contain header data but transaction detail is missing)
- Liaise with internal team on the issues
26/01/2024
- 06:59 PM 1.00 hour (Production Ticket(ST) #10861 (Ticket Resolved): Snekku- Hi @Assyafiq MCC, some outlets repeat in planned route, please assist, thanks )
- Verify and simulate the issue
24/01/2024
- 06:22 PM 0.50 hour (Production Ticket(ST) #10790 (Ticket Resolved): Turn Off Stock Bal and UOM qty)
- Ticket resolved
- 05:38 PM 1.00 hour (Production Ticket(ST) #10834 (Ticket Resolved): Daily Fresh - JHR03 - the transaction exist in database but the text file missing. given excel file for the transactions list)
- Align with Shan you
- 05:37 PM 1.00 hour (Production Ticket(ST) #10835 (Ticket Resolved): Daily Fresh - KJG06 - text contain header data but transaction detail is missing)
- Align with Shan you
19/01/2024
- 10:51 AM 0.50 hour (Production Ticket(ST) #10790 (Ticket Resolved): Turn Off Stock Bal and UOM qty)
- Understand user request
- 09:41 AM 0.10 hour (Production Ticket(ST) #10789 (Ticket Resolved): Testing Ticket)
- .
- 09:32 AM 1.00 hour (Production Ticket(ST) #10789 (Ticket Resolved): Testing Ticket)
- test
16/01/2024
- 12:09 PM 0.25 hour (Production Ticket(ST) #10767 (Ticket Resolved): GOLDCREST - Cant upload database)
- support
11/01/2024
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