Project

General

Profile

Activity

From 03/01/2024 to 01/02/2024

31/01/2024

06:37 PM Production Ticket(ST) #10878 (Support In Progress): Oromeo - Assistance Required: Data Update and Patching Requests
Rashdan Hussin
09:41 AM Production Ticket(ST) #10878 (Ticket Resolved): Oromeo - Assistance Required: Data Update and Patching Requests
Dear Afiq,
Based on details shared by Grace, please assist to:
1. Remove customer Lotus”s double quotes and rep...
Rashdan Hussin
12:18 PM Production Ticket(ST) #10848 (Ticket Resolved): SNEKKU - Unable upload photo
Muhammed Azhar Mohamed Maideen
10:53 AM Production Ticket(ST) #10857 (Pending Client Verification): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
Muhammed Azhar Mohamed Maideen

30/01/2024

04:21 PM Production Ticket(ST) #10874 (Pending Client Verification): Daily Fresh-Sel17 mobile , above transactions is not capture in the database.vwe had uploaded the database too for your checking. Kindly be reminded , any update version need to be informed in the main communication channel. I just had a surprise we nee

--Check if sales order and invoice total amount tally
select * from (
select h.ord_hdr_id, h.order_no, ROUND(h....
Muhammed Azhar Mohamed Maideen
04:08 PM Production Ticket(ST) #10874 (Support In Progress): Daily Fresh-Sel17 mobile , above transactions is not capture in the database.vwe had uploaded the database too for your checking. Kindly be reminded , any update version need to be informed in the main communication channel. I just had a surprise we nee
Muhammed Azhar Mohamed Maideen
10:46 AM Production Ticket(ST) #10874 (Ticket Resolved): Daily Fresh-Sel17 mobile , above transactions is not capture in the database.vwe had uploaded the database too for your checking. Kindly be reminded , any update version need to be informed in the main communication channel. I just had a surprise we nee
!WhatsApp%20Image%202024-01-30%20at%2008.08.45.jpeg!
!WhatsApp%20Image%202024-01-30%20at%2008.08.36.jpeg!
Muhammed Azhar Mohamed Maideen

29/01/2024

06:20 PM Production Ticket(ST) #10869 (Ticket Resolved): Snekku- Hi, got key in stock count for MR DIY, but report stock count history empty, please assist
!WhatsApp Image 2024-01-29 at 18.00.19.jpeg! Muhammed Azhar Mohamed Maideen
02:34 PM Production Ticket(ST) #10864 (Pending Client Verification): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
Muhammed Azhar Mohamed Maideen
11:30 AM Production Ticket(ST) #10864 (Pending Client Feedback): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
Muhammed Azhar Mohamed Maideen
11:23 AM Production Ticket(ST) #10864 (Support In Progress): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
Muhammed Azhar Mohamed Maideen
09:40 AM Production Ticket(ST) #10864 (Ticket Resolved): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
!WhatsApp Video 2024-01-27 at 16.23.01.mp4!
!WhatsApp Image 2024-01-27 at 16.23.13.jpeg!
Muhammed Azhar Mohamed Maideen
02:27 PM Production Ticket(ST) #10848 (Support In Progress): SNEKKU - Unable upload photo
Muhammed Assyafiq Bin Ahmad Kamal
02:26 PM Production Ticket(ST) #10857 (Pending Client Feedback): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
Muhammed Azhar Mohamed Maideen
02:11 PM Production Ticket(ST) #10857 (Support In Progress): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
Muhammed Azhar Mohamed Maideen
02:25 PM Production Ticket(ST) #10834 (Ticket Resolved): Daily Fresh - JHR03 - the transaction exist in database but the text file missing. given excel file for the transactions list
Muhammed Assyafiq Bin Ahmad Kamal
02:24 PM Production Ticket(ST) #10835 (Ticket Resolved): Daily Fresh - KJG06 - text contain header data but transaction detail is missing
Muhammed Assyafiq Bin Ahmad Kamal
11:25 AM Production Ticket(ST) #10842 (Ticket Resolved): GOLDCREST - and rmb help me check why these 2 collections didnt reflect to our autocount? what action we should do for this case
Muhammed Assyafiq Bin Ahmad Kamal
11:24 AM Production Ticket(ST) #10842 (Support In Progress): GOLDCREST - and rmb help me check why these 2 collections didnt reflect to our autocount? what action we should do for this case
Muhammed Assyafiq Bin Ahmad Kamal

26/01/2024

06:59 PM Production Ticket(ST) #10861 (Support In Progress): Snekku- Hi @Assyafiq MCC, some outlets repeat in planned route, please assist, thanks
Muhammed Azhar Mohamed Maideen
04:40 PM Production Ticket(ST) #10861 (Ticket Resolved): Snekku- Hi @Assyafiq MCC, some outlets repeat in planned route, please assist, thanks
!WhatsApp Image 2024-01-26 at 16.20.15 (1).jpeg! Muhammed Azhar Mohamed Maideen
03:46 PM Production Ticket(ST) #10857 (Ticket Resolved): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
!WhatsApp Image 2024-01-26 at 14.53.00 (1).jpeg!
!WhatsApp Image 2024-01-26 at 14.53.00.jpeg!
Muhammed Azhar Mohamed Maideen
03:31 PM Production Ticket(ST) #10846 (Escalated to Level 3): SNEKKU - Unplanned route will shown unploaded everyday if got do transaction in 1 day?
Muhammed Assyafiq Bin Ahmad Kamal
03:05 PM Production Ticket(ST) #10846 (Support In Progress): SNEKKU - Unplanned route will shown unploaded everyday if got do transaction in 1 day?
Muhammed Assyafiq Bin Ahmad Kamal
09:27 AM Production Ticket(ST) #10846 (Ticket Resolved): SNEKKU - Unplanned route will shown unploaded everyday if got do transaction in 1 day?
!WhatsApp%20Image%202024-01-11%20at%2017.50.20_bd861930.jpg!
!WhatsApp%20Image%202024-01-11%20at%2017.50.37_afc950db...
Muhammed Assyafiq Bin Ahmad Kamal
03:14 PM Production Ticket(ST) #10856 (Escalated to Level 3): SNEKKU - check out time add in geo fencing report, thanks
Escalated to product team : https://mccrenergy.atlassian.net/browse/RP-416?atlOrigin=eyJpIjoiY2NlNTUwZTJkNzhjNDdhODll... Muhammed Assyafiq Bin Ahmad Kamal
03:03 PM Production Ticket(ST) #10856 (Support In Progress): SNEKKU - check out time add in geo fencing report, thanks
Muhammed Azhar Mohamed Maideen
11:52 AM Production Ticket(ST) #10856: SNEKKU - check out time add in geo fencing report, thanks
Hi Azhar, please log into Jira and let product team modify the report. Do update the status in issue list. Muhammed Assyafiq Bin Ahmad Kamal
11:51 AM Production Ticket(ST) #10856 (Ticket Resolved): SNEKKU - check out time add in geo fencing report, thanks
Muhammed Assyafiq Bin Ahmad Kamal
11:48 AM Production Ticket(ST) #10847 (Escalated to Level 3): SNEKKU - Customer photo and location not update datanory when perform in mobile
Muhammed Assyafiq Bin Ahmad Kamal
11:15 AM Production Ticket(ST) #10847 (Support In Progress): SNEKKU - Customer photo and location not update datanory when perform in mobile
Muhammed Assyafiq Bin Ahmad Kamal
09:28 AM Production Ticket(ST) #10847 (Ticket Resolved): SNEKKU - Customer photo and location not update datanory when perform in mobile
!WhatsApp%20Image%202024-01-25%20at%2011.22.21_61310b8a.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
11:14 AM Production Ticket(ST) #10849 (Pending Client Verification): SNEKKU - please assist check as not the SO# SOMC3000041 - 46 - 47
Muhammed Assyafiq Bin Ahmad Kamal
10:04 AM Production Ticket(ST) #10849 (Support In Progress): SNEKKU - please assist check as not the SO# SOMC3000041 - 46 - 47
Muhammed Assyafiq Bin Ahmad Kamal
09:29 AM Production Ticket(ST) #10849 (Ticket Resolved): SNEKKU - please assist check as not the SO# SOMC3000041 - 46 - 47
hi miss t, is it SO number jumping?. noted on this escalation, we will check
yes, unable find in web also
Muhammed Assyafiq Bin Ahmad Kamal
11:03 AM Production Ticket(ST) #10848 (Pending Client Feedback): SNEKKU - Unable upload photo
Muhammed Azhar Mohamed Maideen
11:02 AM Production Ticket(ST) #10848 (Support In Progress): SNEKKU - Unable upload photo
Muhammed Azhar Mohamed Maideen
09:29 AM Production Ticket(ST) #10848 (Ticket Resolved): SNEKKU - Unable upload photo
Muhammed Assyafiq Bin Ahmad Kamal
10:37 AM Production Ticket(ST) #10850 (Pending Client Verification): SNEKKU - please remove this ya as mysoft just 1 only

Backup all four table has been done:
_customer_to_user_relation20240126_
_mst_customer_contact_address20240126_
...
Muhammed Azhar Mohamed Maideen
10:05 AM Production Ticket(ST) #10850 (Support In Progress): SNEKKU - please remove this ya as mysoft just 1 only
Muhammed Azhar Mohamed Maideen
09:34 AM Production Ticket(ST) #10850: SNEKKU - please remove this ya as mysoft just 1 only
Assign to Azhar to delete this 2 customer from datanory. Reason to delete, customer has remove in mysoft buy our inte... Muhammed Assyafiq Bin Ahmad Kamal
09:31 AM Production Ticket(ST) #10850: SNEKKU - please remove this ya as mysoft just 1 only
!WhatsApp%20Image%202024-01-25%20at%2014.42.32_cf8fc456.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
09:31 AM Production Ticket(ST) #10850 (Ticket Resolved): SNEKKU - please remove this ya as mysoft just 1 only
!WhatsApp%20Image%202024-01-25%20at%2014.24.32_4f3f0ffa.jpg!
Muhammed Assyafiq Bin Ahmad Kamal

24/01/2024

06:22 PM Production Ticket(ST) #10790 (Ticket Resolved): Turn Off Stock Bal and UOM qty
Rashdan Hussin
05:38 PM Production Ticket(ST) #10834: Daily Fresh - JHR03 - the transaction exist in database but the text file missing. given excel file for the transactions list
Find the issue is due to re-post un-successful. Navision end has to remove the old data and perform re-process to res... Muhammed Assyafiq Bin Ahmad Kamal
12:04 PM Production Ticket(ST) #10834 (Support In Progress): Daily Fresh - JHR03 - the transaction exist in database but the text file missing. given excel file for the transactions list
Muhammed Assyafiq Bin Ahmad Kamal
12:02 PM Production Ticket(ST) #10834 (Ticket Resolved): Daily Fresh - JHR03 - the transaction exist in database but the text file missing. given excel file for the transactions list
@MCC Jann Yap , Kindly check for the above transaction for JHR03 , database shown the transaction, however the text f... Muhammed Assyafiq Bin Ahmad Kamal
05:37 PM Production Ticket(ST) #10835: Daily Fresh - KJG06 - text contain header data but transaction detail is missing
Find the issue is due to re-post un-successful. Navision end has to remove the old data and perform re-process to res... Muhammed Assyafiq Bin Ahmad Kamal
12:03 PM Production Ticket(ST) #10835 (Support In Progress): Daily Fresh - KJG06 - text contain header data but transaction detail is missing
Muhammed Assyafiq Bin Ahmad Kamal
12:03 PM Production Ticket(ST) #10835 (Ticket Resolved): Daily Fresh - KJG06 - text contain header data but transaction detail is missing
!WhatsApp%20Image%202024-01-24%20at%2011.50.25_c269c3e6.jpg!
@MCC Jann Yap , kindly check on the data text file for ...
Muhammed Assyafiq Bin Ahmad Kamal
05:33 PM Production Ticket(ST) #10841 (Pending Client Verification): GOLDCREST - hi the EOD report still not showing stock balance
Muhammed Assyafiq Bin Ahmad Kamal
05:08 PM Production Ticket(ST) #10841 (Support In Progress): GOLDCREST - hi the EOD report still not showing stock balance
Muhammed Assyafiq Bin Ahmad Kamal
03:53 PM Production Ticket(ST) #10841 (Ticket Resolved): GOLDCREST - hi the EOD report still not showing stock balance
!WhatsApp%20Image%202024-01-24%20at%2014.44.56_3e2a4026.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
04:53 PM Production Ticket(ST) #10800 (Escalated to Level 3): Prima Asia - Suggested Quantity Formula hit error
Muhammed Assyafiq Bin Ahmad Kamal
04:38 PM Production Ticket(ST) #10800 (Support In Progress): Prima Asia - Suggested Quantity Formula hit error
Muhammed Assyafiq Bin Ahmad Kamal
04:05 PM Production Ticket(ST) #10842 (Ticket Resolved): GOLDCREST - and rmb help me check why these 2 collections didnt reflect to our autocount? what action we should do for this case
!WhatsApp%20Image%202024-01-24%20at%2014.59.53_1b3867b6.jpg!
!WhatsApp%20Image%202024-01-24%20at%2014.59.53_4c348bfd...
Muhammed Assyafiq Bin Ahmad Kamal
11:46 AM Production Ticket(ST) #10801 (Ticket Resolved): Prima Asia - 2. After web training session with Mr Puvan from Prima Asia this morning, he requested to have 2nd integration frequency which is from 12PM-2PM. This is due to Admin need to approve Sales Order in the morning and need to issue Invoice, CN, DO
Muhammed Assyafiq Bin Ahmad Kamal
11:44 AM Production Ticket(ST) #10783 (Ticket Resolved): Snekku - Patch Geo Location
Muhammed Assyafiq Bin Ahmad Kamal
11:43 AM Production Ticket(ST) #10783 (Support In Progress): Snekku - Patch Geo Location
Muhammed Assyafiq Bin Ahmad Kamal
11:23 AM Production Ticket(ST) #10788 (Ticket Resolved): GOLDCREST - Hi, why reflect 2 invoice in datanory (summary sales invoice)
Muhammed Assyafiq Bin Ahmad Kamal
11:22 AM Production Ticket(ST) #10815 (Ticket Resolved): Snekku - Hi, why done setting promo but do sales order not jump out this?
Muhammed Assyafiq Bin Ahmad Kamal
11:20 AM Production Ticket(ST) #10824 (Ticket Resolved): SNEKKU Production - Hi jann, CM408DF01001 mysoft got add in for U ALL MART, but datanory not exist
Muhammed Assyafiq Bin Ahmad Kamal
11:19 AM Production Ticket(ST) #10824 (Support In Progress): SNEKKU Production - Hi jann, CM408DF01001 mysoft got add in for U ALL MART, but datanory not exist
Muhammed Assyafiq Bin Ahmad Kamal

23/01/2024

04:24 PM Production Ticket(ST) #10824 (Ticket Resolved): SNEKKU Production - Hi jann, CM408DF01001 mysoft got add in for U ALL MART, but datanory not exist
Muhammed Assyafiq Bin Ahmad Kamal
04:22 PM Production Ticket(ST) #10816 (Pending Client Verification): Snekku - Hi, why done on 22/1 but check in, sales order taking, check out shown 20/1?
Muhammed Assyafiq Bin Ahmad Kamal
04:05 PM Production Ticket(ST) #10816 (Support In Progress): Snekku - Hi, why done on 22/1 but check in, sales order taking, check out shown 20/1?
Muhammed Assyafiq Bin Ahmad Kamal
10:01 AM Production Ticket(ST) #10816 (Ticket Resolved): Snekku - Hi, why done on 22/1 but check in, sales order taking, check out shown 20/1?
!WhatsApp%20Image%202024-01-22%20at%2022.49.09_617e35ee.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
10:28 AM Production Ticket(ST) #10815 (Support In Progress): Snekku - Hi, why done setting promo but do sales order not jump out this?
Muhammed Assyafiq Bin Ahmad Kamal
10:00 AM Production Ticket(ST) #10815 (Ticket Resolved): Snekku - Hi, why done setting promo but do sales order not jump out this?
After create promotion, it does not appear in NSK outlets. Muhammed Assyafiq Bin Ahmad Kamal

22/01/2024

12:14 PM Production Ticket(ST) #10801 (Support In Progress): Prima Asia - 2. After web training session with Mr Puvan from Prima Asia this morning, he requested to have 2nd integration frequency which is from 12PM-2PM. This is due to Admin need to approve Sales Order in the morning and need to issue Invoice, CN, DO
Muhammed Assyafiq Bin Ahmad Kamal
12:14 PM Production Ticket(ST) #10801 (Ticket Resolved): Prima Asia - 2. After web training session with Mr Puvan from Prima Asia this morning, he requested to have 2nd integration frequency which is from 12PM-2PM. This is due to Admin need to approve Sales Order in the morning and need to issue Invoice, CN, DO
Muhammed Assyafiq Bin Ahmad Kamal
12:13 PM Production Ticket(ST) #10800 (Assigned To): Prima Asia - Suggested Quantity Formula hit error
Muhammed Assyafiq Bin Ahmad Kamal
12:13 PM Production Ticket(ST) #10800 (Ticket Resolved): Prima Asia - Suggested Quantity Formula hit error
Muhammed Assyafiq Bin Ahmad Kamal

19/01/2024

10:54 AM Production Ticket(ST) #10790 (Pending Client Verification): Turn Off Stock Bal and UOM qty
Rashdan Hussin
10:51 AM Production Ticket(ST) #10790 (Support In Progress): Turn Off Stock Bal and UOM qty
1. The stock bal in mobile apps cannot turn off as does not have turn off feature.
2. Turn off feature still under d...
Rashdan Hussin
10:27 AM Production Ticket(ST) #10790 (Ticket Resolved): Turn Off Stock Bal and UOM qty
Hi Chong Yu,
Request from client:
"Hi pls turn off stock bal in mobiles apps. Tks"
"pls turn off UOM qty 2 in we...
Rashdan Hussin
09:41 AM Production Ticket(ST) #10789 (Ticket Resolved): Testing Ticket
Rashdan Hussin
09:41 AM Production Ticket(ST) #10789 (Pending Client Verification): Testing Ticket
Rashdan Hussin
09:33 AM Production Ticket(ST) #10789 (Support In Progress): Testing Ticket
Rashdan Hussin
09:32 AM Production Ticket(ST) #10789: Testing Ticket
Testing Rashdan Hussin
09:29 AM Production Ticket(ST) #10789 (Ticket Resolved): Testing Ticket
Testing Rashdan Hussin

18/01/2024

05:54 PM Production Ticket(ST) #10788 (Support In Progress): GOLDCREST - Hi, why reflect 2 invoice in datanory (summary sales invoice)
Muhammed Assyafiq Bin Ahmad Kamal
05:21 PM Production Ticket(ST) #10788 (Ticket Resolved): GOLDCREST - Hi, why reflect 2 invoice in datanory (summary sales invoice)
mobile showing 1 bill only
!WhatsApp%20Image%202024-01-18%20at%2015.09.55_9be0ff53.jpg!
!WhatsApp%20Image%202024-01...
Muhammed Assyafiq Bin Ahmad Kamal
02:28 PM Production Ticket(ST) #10783 (Ticket Resolved): Snekku - Patch Geo Location
Dear Assyafiq,
The outlet master coordination captured from salesman in mobile cannot be saved into the customer m...
Muhammed Assyafiq Bin Ahmad Kamal
02:16 PM Production Ticket(ST) #10765 (Ticket Resolved): Snekku - please assist as SOSNK000562 shown amout 22118.40, but click inside for approve, become different amount
Muhammed Assyafiq Bin Ahmad Kamal
12:03 PM Production Ticket(ST) #10757 (Escalated to Level 3): Snekku - please assist as done get location for customer 2D001, but not reflect in web
Muhammed Assyafiq Bin Ahmad Kamal
12:00 PM Production Ticket(ST) #10757 (Support In Progress): Snekku - please assist as done get location for customer 2D001, but not reflect in web
Muhammed Assyafiq Bin Ahmad Kamal
11:17 AM Production Ticket(ST) #10767 (Ticket Resolved): GOLDCREST - Cant upload database
Muhammed Assyafiq Bin Ahmad Kamal

16/01/2024

12:17 PM Production Ticket(ST) #10765 (Support In Progress): Snekku - please assist as SOSNK000562 shown amout 22118.40, but click inside for approve, become different amount
Muhammed Assyafiq Bin Ahmad Kamal
12:09 PM Production Ticket(ST) #10767 (Pending Client Feedback): GOLDCREST - Cant upload database
Hi Daphne, we try at our end here we may upload the photo and database. Can you request user to try upload again ? Muhammed Assyafiq Bin Ahmad Kamal
12:08 PM Production Ticket(ST) #10767 (Support In Progress): GOLDCREST - Cant upload database
Muhammed Assyafiq Bin Ahmad Kamal
11:18 AM Production Ticket(ST) #10767 (Ticket Resolved): GOLDCREST - Cant upload database
!WhatsApp%20Image%202024-01-16%20at%2010.06.49_18cca56b.jpg!
u mean he cant upload both transaction and upload dat...
Muhammed Assyafiq Bin Ahmad Kamal

15/01/2024

06:16 PM Production Ticket(ST) #10765 (Ticket Resolved): Snekku - please assist as SOSNK000562 shown amout 22118.40, but click inside for approve, become different amount
Muhammed Assyafiq Bin Ahmad Kamal
05:09 PM Production Ticket(ST) #10756 (Pending Client Verification): Snekku - SOMN9000041 shown 0 again, inside ok
Muhammed Assyafiq Bin Ahmad Kamal
05:01 PM Production Ticket(ST) #10756 (Support In Progress): Snekku - SOMN9000041 shown 0 again, inside ok
Muhammed Assyafiq Bin Ahmad Kamal
05:00 PM Production Ticket(ST) #10753 (Pending Client Verification): Snekku - SOMN3000053 double, but sales team issue apps correct
Muhammed Assyafiq Bin Ahmad Kamal
03:44 PM Production Ticket(ST) #10750 (Ticket Resolved): Snekku - user MC6, shown done upload, but 1 of sales order still not upload
Muhammed Assyafiq Bin Ahmad Kamal
03:42 PM Production Ticket(ST) #10759 (Pending Client Verification): Prima Asia - Setup Production Environment
Muhammed Assyafiq Bin Ahmad Kamal
03:41 PM Production Ticket(ST) #10759 (Support In Progress): Prima Asia - Setup Production Environment
Muhammed Assyafiq Bin Ahmad Kamal
02:34 PM Production Ticket(ST) #10759 (Ticket Resolved): Prima Asia - Setup Production Environment
Muhammed Assyafiq Bin Ahmad Kamal

12/01/2024

05:47 PM Production Ticket(ST) #10757 (Ticket Resolved): Snekku - please assist as done get location for customer 2D001, but not reflect in web
!WhatsApp%20Image%202024-01-12%20at%2014.47.20_c2982578.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
05:43 PM Production Ticket(ST) #10756 (Ticket Resolved): Snekku - SOMN9000041 shown 0 again, inside ok
!WhatsApp%20Image%202024-01-12%20at%2011.42.51_ce519089.jpg!
!WhatsApp%20Image%202024-01-12%20at%2011.42.59_4f14c607...
Muhammed Assyafiq Bin Ahmad Kamal
10:19 AM Production Ticket(ST) #10753 (Support In Progress): Snekku - SOMN3000053 double, but sales team issue apps correct
Muhammed Assyafiq Bin Ahmad Kamal
10:19 AM Production Ticket(ST) #10753 (Ticket Resolved): Snekku - SOMN3000053 double, but sales team issue apps correct
!WhatsApp%20Image%202024-01-12%20at%2010.14.10_3ccb4007.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
09:19 AM Production Ticket(ST) #10750 (Support In Progress): Snekku - user MC6, shown done upload, but 1 of sales order still not upload
Muhammed Assyafiq Bin Ahmad Kamal

11/01/2024

04:52 PM Production Ticket(ST) #10705 (Pending Client Verification): OROMEO - Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and update the latest User list for Oromeo
Muhammed Assyafiq Bin Ahmad Kamal
04:52 PM Production Ticket(ST) #10705 (Support In Progress): OROMEO - Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and update the latest User list for Oromeo
Muhammed Assyafiq Bin Ahmad Kamal
03:52 PM Production Ticket(ST) #10734 (Escalated to Level 3): Snekku - Hi Assyafiq..after remove the attachement, now can not attach new one ..in company announcement
Muhammed Assyafiq Bin Ahmad Kamal
03:52 PM Production Ticket(ST) #10734 (Support In Progress): Snekku - Hi Assyafiq..after remove the attachement, now can not attach new one ..in company announcement
Muhammed Assyafiq Bin Ahmad Kamal
11:07 AM Production Ticket(ST) #10734 (Ticket Resolved): Snekku - Hi Assyafiq..after remove the attachement, now can not attach new one ..in company announcement
!WhatsApp%20Image%202024-01-11%20at%2010.28.10_1a758ec9.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
03:39 PM Production Ticket(ST) #10733 (Pending Client Verification): Snekku - on behalf will auto tick all? as 27/12 already untick some of the customer, but now shown tick all again
Muhammed Assyafiq Bin Ahmad Kamal
03:38 PM Production Ticket(ST) #10733 (Support In Progress): Snekku - on behalf will auto tick all? as 27/12 already untick some of the customer, but now shown tick all again
Muhammed Assyafiq Bin Ahmad Kamal
11:06 AM Production Ticket(ST) #10733 (Ticket Resolved): Snekku - on behalf will auto tick all? as 27/12 already untick some of the customer, but now shown tick all again
!WhatsApp%20Image%202024-01-11%20at%2009.56.09_ff04f372.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
03:29 PM Production Ticket(ST) #10718 (Pending Client Verification): Snekku - Historical invoice or any historical data intermittently missing
Muhammed Assyafiq Bin Ahmad Kamal
02:34 PM Production Ticket(ST) #10718: Snekku - Historical invoice or any historical data intermittently missing
Hi Sharon, as check all the invoice are under customer code 2D001 MR D.I.Y. Therefore, there is no invoice under 2D00... Muhammed Assyafiq Bin Ahmad Kamal
02:16 PM Production Ticket(ST) #10750 (Ticket Resolved): Snekku - user MC6, shown done upload, but 1 of sales order still not upload
!WhatsApp%20Image%202024-01-11%20at%2014.12.39_5c58bc18.jpg!
!WhatsApp%20Image%202024-01-11%20at%2014.12.48_74d495da...
Muhammed Assyafiq Bin Ahmad Kamal
02:11 PM Production Ticket(ST) #10748 (Escalated to Level 3): Snekku - Double key in the sales order resolution by adding sales order history in activity page before submit new so.
Muhammed Assyafiq Bin Ahmad Kamal
02:09 PM Production Ticket(ST) #10748 (Support In Progress): Snekku - Double key in the sales order resolution by adding sales order history in activity page before submit new so.
Muhammed Assyafiq Bin Ahmad Kamal
02:08 PM Production Ticket(ST) #10748 (Ticket Resolved): Snekku - Double key in the sales order resolution by adding sales order history in activity page before submit new so.
Requirement not clear, check with Jann Muhammed Assyafiq Bin Ahmad Kamal
02:07 PM Production Ticket(ST) #10747 (Escalated to Level 3): Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
Muhammed Assyafiq Bin Ahmad Kamal
02:06 PM Production Ticket(ST) #10747 (Support In Progress): Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
Muhammed Assyafiq Bin Ahmad Kamal
02:05 PM Production Ticket(ST) #10747 (Ticket Resolved): Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
Muhammed Assyafiq Bin Ahmad Kamal
02:04 PM Production Ticket(ST) #10745 (Escalated to Level 3): Snekku - Get location check the current location with the location in store master and alert user.
Muhammed Assyafiq Bin Ahmad Kamal
02:02 PM Production Ticket(ST) #10745 (Support In Progress): Snekku - Get location check the current location with the location in store master and alert user.
Muhammed Assyafiq Bin Ahmad Kamal
02:02 PM Production Ticket(ST) #10745 (Ticket Resolved): Snekku - Get location check the current location with the location in store master and alert user.
Muhammed Assyafiq Bin Ahmad Kamal
02:01 PM Production Ticket(ST) #10744 (Escalated to Level 3): Snekku - Mobile sales order cart footer not allow scroll and will be more efficient if can scroll together with the product
Muhammed Assyafiq Bin Ahmad Kamal
02:00 PM Production Ticket(ST) #10744 (Support In Progress): Snekku - Mobile sales order cart footer not allow scroll and will be more efficient if can scroll together with the product
Muhammed Assyafiq Bin Ahmad Kamal
02:00 PM Production Ticket(ST) #10744 (Ticket Resolved): Snekku - Mobile sales order cart footer not allow scroll and will be more efficient if can scroll together with the product
Muhammed Assyafiq Bin Ahmad Kamal
01:58 PM Production Ticket(ST) #10743 (Escalated to Level 3): Snekku - Hide stock balance column in mobile so
Muhammed Assyafiq Bin Ahmad Kamal
01:58 PM Production Ticket(ST) #10743 (Support In Progress): Snekku - Hide stock balance column in mobile so
Muhammed Assyafiq Bin Ahmad Kamal
01:57 PM Production Ticket(ST) #10743 (Ticket Resolved): Snekku - Hide stock balance column in mobile so
Muhammed Assyafiq Bin Ahmad Kamal
01:56 PM Production Ticket(ST) #10742 (Escalated to Level 3): Snekku - Freeze the SKU description when in so,return and stock count etc
Muhammed Assyafiq Bin Ahmad Kamal
01:56 PM Production Ticket(ST) #10742 (Support In Progress): Snekku - Freeze the SKU description when in so,return and stock count etc
Muhammed Assyafiq Bin Ahmad Kamal
01:55 PM Production Ticket(ST) #10742 (Ticket Resolved): Snekku - Freeze the SKU description when in so,return and stock count etc
Muhammed Assyafiq Bin Ahmad Kamal
01:53 PM Production Ticket(ST) #10741 (Escalated to Level 3): Snekku - Can't view SKU name completely in mobile apps module so,stock count, gr etc
Muhammed Assyafiq Bin Ahmad Kamal
01:51 PM Production Ticket(ST) #10741 (Support In Progress): Snekku - Can't view SKU name completely in mobile apps module so,stock count, gr etc
Muhammed Assyafiq Bin Ahmad Kamal
01:51 PM Production Ticket(ST) #10741 (Ticket Resolved): Snekku - Can't view SKU name completely in mobile apps module so,stock count, gr etc
Muhammed Assyafiq Bin Ahmad Kamal
12:32 PM Production Ticket(ST) #10740 (Escalated to Level 3): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
Muhammed Assyafiq Bin Ahmad Kamal
12:28 PM Production Ticket(ST) #10740 (Support In Progress): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
Muhammed Assyafiq Bin Ahmad Kamal
12:23 PM Production Ticket(ST) #10740 (Ticket Resolved): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
Muhammed Assyafiq Bin Ahmad Kamal
12:22 PM Production Ticket(ST) #10738 (Escalated to Level 3): Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
Muhammed Assyafiq Bin Ahmad Kamal
12:22 PM Production Ticket(ST) #10738 (Support In Progress): Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
Muhammed Assyafiq Bin Ahmad Kamal
12:21 PM Production Ticket(ST) #10738 (Ticket Resolved): Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
Muhammed Assyafiq Bin Ahmad Kamal
12:20 PM Production Ticket(ST) #10737 (Escalated to Level 3): Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
Muhammed Assyafiq Bin Ahmad Kamal
12:20 PM Production Ticket(ST) #10737 (Support In Progress): Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
Muhammed Assyafiq Bin Ahmad Kamal
12:19 PM Production Ticket(ST) #10737 (Ticket Resolved): Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
Muhammed Assyafiq Bin Ahmad Kamal
12:18 PM Production Ticket(ST) #10736 (Escalated to Level 3): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
Muhammed Assyafiq Bin Ahmad Kamal
12:17 PM Production Ticket(ST) #10736 (Support In Progress): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
Muhammed Assyafiq Bin Ahmad Kamal
12:17 PM Production Ticket(ST) #10736 (Assigned To): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
Muhammed Assyafiq Bin Ahmad Kamal
12:16 PM Production Ticket(ST) #10736 (Ticket Resolved): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
Muhammed Assyafiq Bin Ahmad Kamal
12:15 PM Production Ticket(ST) #10735 (Escalated to Level 3): Snekku - Turn off warehouse function in sales order
Muhammed Assyafiq Bin Ahmad Kamal
12:14 PM Production Ticket(ST) #10735 (Support In Progress): Snekku - Turn off warehouse function in sales order
Muhammed Assyafiq Bin Ahmad Kamal
12:12 PM Production Ticket(ST) #10735 (Ticket Resolved): Snekku - Turn off warehouse function in sales order
Muhammed Assyafiq Bin Ahmad Kamal
11:05 AM Production Ticket(ST) #10730 (Pending Client Verification): SNEKKU - Can I confirm where you get the department to post into APIMiddleTable, becoz the correct department should be LCS-MEKB
Muhammed Assyafiq Bin Ahmad Kamal
11:04 AM Production Ticket(ST) #10730 (Support In Progress): SNEKKU - Can I confirm where you get the department to post into APIMiddleTable, becoz the correct department should be LCS-MEKB
Muhammed Assyafiq Bin Ahmad Kamal
09:12 AM Production Ticket(ST) #10730 (Ticket Resolved): SNEKKU - Can I confirm where you get the department to post into APIMiddleTable, becoz the correct department should be LCS-MEKB
!WhatsApp%20Image%202024-01-10%20at%2019.41.49_6abddb6e.jpg!
Muhammed Assyafiq Bin Ahmad Kamal

10/01/2024

11:15 AM Production Ticket(ST) #10724 (Escalated to Level 3): Snekku - Setting to turn off uom2 and uom3 in web portal
Muhammed Assyafiq Bin Ahmad Kamal
11:13 AM Production Ticket(ST) #10724 (Support In Progress): Snekku - Setting to turn off uom2 and uom3 in web portal
Muhammed Assyafiq Bin Ahmad Kamal
11:12 AM Production Ticket(ST) #10724 (Ticket Resolved): Snekku - Setting to turn off uom2 and uom3 in web portal
Muhammed Assyafiq Bin Ahmad Kamal
11:11 AM Production Ticket(ST) #10723 (Escalated to Level 3): SNEKKU - Web portal quantity and price text box to not allow scroll
Muhammed Assyafiq Bin Ahmad Kamal
11:11 AM Production Ticket(ST) #10723 (Support In Progress): SNEKKU - Web portal quantity and price text box to not allow scroll
Muhammed Assyafiq Bin Ahmad Kamal
11:11 AM Production Ticket(ST) #10723 (Ticket Resolved): SNEKKU - Web portal quantity and price text box to not allow scroll
Muhammed Assyafiq Bin Ahmad Kamal
10:53 AM Production Ticket(ST) #10722 (Escalated to Level 3): Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
Muhammed Assyafiq Bin Ahmad Kamal
10:51 AM Production Ticket(ST) #10722 (Support In Progress): Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
Muhammed Assyafiq Bin Ahmad Kamal
10:49 AM Production Ticket(ST) #10722 (Ticket Resolved): Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
Muhammed Assyafiq Bin Ahmad Kamal
10:45 AM Production Ticket(ST) #10718 (Pending Client Feedback): Snekku - Historical invoice or any historical data intermittently missing
As check, not able to find the sample that facing the issue. Request user to provide sample :
Morning @~Sharon Ch...
Muhammed Assyafiq Bin Ahmad Kamal
10:00 AM Production Ticket(ST) #10718 (Support In Progress): Snekku - Historical invoice or any historical data intermittently missing
Muhammed Assyafiq Bin Ahmad Kamal
09:59 AM Production Ticket(ST) #10718 (Ticket Resolved): Snekku - Historical invoice or any historical data intermittently missing
Muhammed Assyafiq Bin Ahmad Kamal
10:43 AM Production Ticket(ST) #10720 (Escalated to Level 3): Snekku - Mobile total aging not showin, always show 0.00
Muhammed Assyafiq Bin Ahmad Kamal
10:43 AM Production Ticket(ST) #10720 (Support In Progress): Snekku - Mobile total aging not showin, always show 0.00
Muhammed Assyafiq Bin Ahmad Kamal
10:09 AM Production Ticket(ST) #10720 (Ticket Resolved): Snekku - Mobile total aging not showin, always show 0.00
Muhammed Assyafiq Bin Ahmad Kamal
10:42 AM Production Ticket(ST) #10721 (Escalated to Level 3): SNEKKU - Enhance sales order not allow zero amount
Muhammed Assyafiq Bin Ahmad Kamal
10:28 AM Production Ticket(ST) #10721 (Support In Progress): SNEKKU - Enhance sales order not allow zero amount
Muhammed Assyafiq Bin Ahmad Kamal
10:28 AM Production Ticket(ST) #10721 (Ticket Resolved): SNEKKU - Enhance sales order not allow zero amount
Muhammed Assyafiq Bin Ahmad Kamal
10:05 AM Production Ticket(ST) #10719 (Escalated to Level 3): Snekku - Unplanned route missing after perform any filtering or after check-out from an outlet. Have to click on uplanned route again to show back the list.
Muhammed Assyafiq Bin Ahmad Kamal
10:01 AM Production Ticket(ST) #10719 (Support In Progress): Snekku - Unplanned route missing after perform any filtering or after check-out from an outlet. Have to click on uplanned route again to show back the list.
Muhammed Assyafiq Bin Ahmad Kamal
10:00 AM Production Ticket(ST) #10719 (Ticket Resolved): Snekku - Unplanned route missing after perform any filtering or after check-out from an outlet. Have to click on uplanned route again to show back the list.
Muhammed Assyafiq Bin Ahmad Kamal
09:50 AM Production Ticket(ST) #10717 (Escalated to Level 3): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
Muhammed Assyafiq Bin Ahmad Kamal
09:49 AM Production Ticket(ST) #10717 (Support In Progress): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
Muhammed Assyafiq Bin Ahmad Kamal
09:49 AM Production Ticket(ST) #10717 (Assigned To): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
Muhammed Assyafiq Bin Ahmad Kamal
09:38 AM Production Ticket(ST) #10717 (Ticket Resolved): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
Muhammed Assyafiq Bin Ahmad Kamal
09:31 AM Production Ticket(ST) #10700 (Ticket Resolved): Spwhoisactive logging automation
Muhammed Assyafiq Bin Ahmad Kamal

09/01/2024

09:07 AM Production Ticket(ST) #10700 (Support In Progress): Spwhoisactive logging automation
Muhammed Assyafiq Bin Ahmad Kamal

08/01/2024

02:37 PM Production Ticket(ST) #10705 (Ticket Resolved): OROMEO - Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and update the latest User list for Oromeo
Dear Afiq,
Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and ...
Muhammed Assyafiq Bin Ahmad Kamal
02:30 PM Production Ticket(ST) #10692 (Escalated to Level 3): Snekk u - mobile apps click on date 3/1 but apps navigate to 4/1
Muhammed Assyafiq Bin Ahmad Kamal

05/01/2024

02:51 PM Production Ticket(ST) #10700 (Assigned To): Spwhoisactive logging automation
Muhammed Assyafiq Bin Ahmad Kamal
02:51 PM Production Ticket(ST) #10700 (Ticket Resolved): Spwhoisactive logging automation
Muhammed Assyafiq Bin Ahmad Kamal

04/01/2024

05:25 PM Production Ticket(ST) #10692 (Support In Progress): Snekk u - mobile apps click on date 3/1 but apps navigate to 4/1
Muhammed Assyafiq Bin Ahmad Kamal
05:25 PM Production Ticket(ST) #10692 (Ticket Resolved): Snekk u - mobile apps click on date 3/1 but apps navigate to 4/1
Muhammed Assyafiq Bin Ahmad Kamal
 

Also available in: Atom