Activity
From 23/12/2023 to 21/01/2024
19/01/2024
- 10:54 AM Production Ticket(ST) #10790 (Pending Client Verification): Turn Off Stock Bal and UOM qty
- 10:51 AM Production Ticket(ST) #10790 (Support In Progress): Turn Off Stock Bal and UOM qty
- 1. The stock bal in mobile apps cannot turn off as does not have turn off feature.
2. Turn off feature still under d... - 10:27 AM Production Ticket(ST) #10790 (Ticket Resolved): Turn Off Stock Bal and UOM qty
- Hi Chong Yu,
Request from client:
"Hi pls turn off stock bal in mobiles apps. Tks"
"pls turn off UOM qty 2 in we... - 09:41 AM Production Ticket(ST) #10789 (Ticket Resolved): Testing Ticket
- 09:41 AM Production Ticket(ST) #10789 (Pending Client Verification): Testing Ticket
- 09:33 AM Production Ticket(ST) #10789 (Support In Progress): Testing Ticket
- 09:32 AM Production Ticket(ST) #10789: Testing Ticket
- Testing
- 09:29 AM Production Ticket(ST) #10789 (Ticket Resolved): Testing Ticket
- Testing
18/01/2024
- 05:54 PM Production Ticket(ST) #10788 (Support In Progress): GOLDCREST - Hi, why reflect 2 invoice in datanory (summary sales invoice)
- 05:21 PM Production Ticket(ST) #10788 (Ticket Resolved): GOLDCREST - Hi, why reflect 2 invoice in datanory (summary sales invoice)
- mobile showing 1 bill only
!WhatsApp%20Image%202024-01-18%20at%2015.09.55_9be0ff53.jpg!
!WhatsApp%20Image%202024-01... - 02:28 PM Production Ticket(ST) #10783 (Ticket Resolved): Snekku - Patch Geo Location
- Dear Assyafiq,
The outlet master coordination captured from salesman in mobile cannot be saved into the customer m... - 02:16 PM Production Ticket(ST) #10765 (Ticket Resolved): Snekku - please assist as SOSNK000562 shown amout 22118.40, but click inside for approve, become different amount
- 12:03 PM Production Ticket(ST) #10757 (Escalated to Level 3): Snekku - please assist as done get location for customer 2D001, but not reflect in web
- 12:00 PM Production Ticket(ST) #10757 (Support In Progress): Snekku - please assist as done get location for customer 2D001, but not reflect in web
- 11:17 AM Production Ticket(ST) #10767 (Ticket Resolved): GOLDCREST - Cant upload database
16/01/2024
- 12:17 PM Production Ticket(ST) #10765 (Support In Progress): Snekku - please assist as SOSNK000562 shown amout 22118.40, but click inside for approve, become different amount
- 12:09 PM Production Ticket(ST) #10767 (Pending Client Feedback): GOLDCREST - Cant upload database
- Hi Daphne, we try at our end here we may upload the photo and database. Can you request user to try upload again ?
- 12:08 PM Production Ticket(ST) #10767 (Support In Progress): GOLDCREST - Cant upload database
- 11:18 AM Production Ticket(ST) #10767 (Ticket Resolved): GOLDCREST - Cant upload database
- !WhatsApp%20Image%202024-01-16%20at%2010.06.49_18cca56b.jpg!
u mean he cant upload both transaction and upload dat...
15/01/2024
- 06:16 PM Production Ticket(ST) #10765 (Ticket Resolved): Snekku - please assist as SOSNK000562 shown amout 22118.40, but click inside for approve, become different amount
- 05:09 PM Production Ticket(ST) #10756 (Pending Client Verification): Snekku - SOMN9000041 shown 0 again, inside ok
- 05:01 PM Production Ticket(ST) #10756 (Support In Progress): Snekku - SOMN9000041 shown 0 again, inside ok
- 05:00 PM Production Ticket(ST) #10753 (Pending Client Verification): Snekku - SOMN3000053 double, but sales team issue apps correct
- 03:44 PM Production Ticket(ST) #10750 (Ticket Resolved): Snekku - user MC6, shown done upload, but 1 of sales order still not upload
- 03:42 PM Production Ticket(ST) #10759 (Pending Client Verification): Prima Asia - Setup Production Environment
- 03:41 PM Production Ticket(ST) #10759 (Support In Progress): Prima Asia - Setup Production Environment
- 02:34 PM Production Ticket(ST) #10759 (Ticket Resolved): Prima Asia - Setup Production Environment
12/01/2024
- 05:47 PM Production Ticket(ST) #10757 (Ticket Resolved): Snekku - please assist as done get location for customer 2D001, but not reflect in web
- !WhatsApp%20Image%202024-01-12%20at%2014.47.20_c2982578.jpg!
- 05:43 PM Production Ticket(ST) #10756 (Ticket Resolved): Snekku - SOMN9000041 shown 0 again, inside ok
- !WhatsApp%20Image%202024-01-12%20at%2011.42.51_ce519089.jpg!
!WhatsApp%20Image%202024-01-12%20at%2011.42.59_4f14c607... - 10:19 AM Production Ticket(ST) #10753 (Support In Progress): Snekku - SOMN3000053 double, but sales team issue apps correct
- 10:19 AM Production Ticket(ST) #10753 (Ticket Resolved): Snekku - SOMN3000053 double, but sales team issue apps correct
- !WhatsApp%20Image%202024-01-12%20at%2010.14.10_3ccb4007.jpg!
- 09:19 AM Production Ticket(ST) #10750 (Support In Progress): Snekku - user MC6, shown done upload, but 1 of sales order still not upload
11/01/2024
- 04:52 PM Production Ticket(ST) #10705 (Pending Client Verification): OROMEO - Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and update the latest User list for Oromeo
- 04:52 PM Production Ticket(ST) #10705 (Support In Progress): OROMEO - Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and update the latest User list for Oromeo
- 03:52 PM Production Ticket(ST) #10734 (Escalated to Level 3): Snekku - Hi Assyafiq..after remove the attachement, now can not attach new one ..in company announcement
- 03:52 PM Production Ticket(ST) #10734 (Support In Progress): Snekku - Hi Assyafiq..after remove the attachement, now can not attach new one ..in company announcement
- 11:07 AM Production Ticket(ST) #10734 (Ticket Resolved): Snekku - Hi Assyafiq..after remove the attachement, now can not attach new one ..in company announcement
- !WhatsApp%20Image%202024-01-11%20at%2010.28.10_1a758ec9.jpg!
- 03:39 PM Production Ticket(ST) #10733 (Pending Client Verification): Snekku - on behalf will auto tick all? as 27/12 already untick some of the customer, but now shown tick all again
- 03:38 PM Production Ticket(ST) #10733 (Support In Progress): Snekku - on behalf will auto tick all? as 27/12 already untick some of the customer, but now shown tick all again
- 11:06 AM Production Ticket(ST) #10733 (Ticket Resolved): Snekku - on behalf will auto tick all? as 27/12 already untick some of the customer, but now shown tick all again
- !WhatsApp%20Image%202024-01-11%20at%2009.56.09_ff04f372.jpg!
- 03:29 PM Production Ticket(ST) #10718 (Pending Client Verification): Snekku - Historical invoice or any historical data intermittently missing
- 02:34 PM Production Ticket(ST) #10718: Snekku - Historical invoice or any historical data intermittently missing
- Hi Sharon, as check all the invoice are under customer code 2D001 MR D.I.Y. Therefore, there is no invoice under 2D00...
- 02:16 PM Production Ticket(ST) #10750 (Ticket Resolved): Snekku - user MC6, shown done upload, but 1 of sales order still not upload
- !WhatsApp%20Image%202024-01-11%20at%2014.12.39_5c58bc18.jpg!
!WhatsApp%20Image%202024-01-11%20at%2014.12.48_74d495da... - 02:11 PM Production Ticket(ST) #10748 (Escalated to Level 3): Snekku - Double key in the sales order resolution by adding sales order history in activity page before submit new so.
- 02:09 PM Production Ticket(ST) #10748 (Support In Progress): Snekku - Double key in the sales order resolution by adding sales order history in activity page before submit new so.
- 02:08 PM Production Ticket(ST) #10748 (Ticket Resolved): Snekku - Double key in the sales order resolution by adding sales order history in activity page before submit new so.
- Requirement not clear, check with Jann
- 02:07 PM Production Ticket(ST) #10747 (Escalated to Level 3): Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
- 02:06 PM Production Ticket(ST) #10747 (Support In Progress): Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
- 02:05 PM Production Ticket(ST) #10747 (Ticket Resolved): Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
- 02:04 PM Production Ticket(ST) #10745 (Escalated to Level 3): Snekku - Get location check the current location with the location in store master and alert user.
- 02:02 PM Production Ticket(ST) #10745 (Support In Progress): Snekku - Get location check the current location with the location in store master and alert user.
- 02:02 PM Production Ticket(ST) #10745 (Ticket Resolved): Snekku - Get location check the current location with the location in store master and alert user.
- 02:01 PM Production Ticket(ST) #10744 (Escalated to Level 3): Snekku - Mobile sales order cart footer not allow scroll and will be more efficient if can scroll together with the product
- 02:00 PM Production Ticket(ST) #10744 (Support In Progress): Snekku - Mobile sales order cart footer not allow scroll and will be more efficient if can scroll together with the product
- 02:00 PM Production Ticket(ST) #10744 (Ticket Resolved): Snekku - Mobile sales order cart footer not allow scroll and will be more efficient if can scroll together with the product
- 01:58 PM Production Ticket(ST) #10743 (Escalated to Level 3): Snekku - Hide stock balance column in mobile so
- 01:58 PM Production Ticket(ST) #10743 (Support In Progress): Snekku - Hide stock balance column in mobile so
- 01:57 PM Production Ticket(ST) #10743 (Ticket Resolved): Snekku - Hide stock balance column in mobile so
- 01:56 PM Production Ticket(ST) #10742 (Escalated to Level 3): Snekku - Freeze the SKU description when in so,return and stock count etc
- 01:56 PM Production Ticket(ST) #10742 (Support In Progress): Snekku - Freeze the SKU description when in so,return and stock count etc
- 01:55 PM Production Ticket(ST) #10742 (Ticket Resolved): Snekku - Freeze the SKU description when in so,return and stock count etc
- 01:53 PM Production Ticket(ST) #10741 (Escalated to Level 3): Snekku - Can't view SKU name completely in mobile apps module so,stock count, gr etc
- 01:51 PM Production Ticket(ST) #10741 (Support In Progress): Snekku - Can't view SKU name completely in mobile apps module so,stock count, gr etc
- 01:51 PM Production Ticket(ST) #10741 (Ticket Resolved): Snekku - Can't view SKU name completely in mobile apps module so,stock count, gr etc
- 12:32 PM Production Ticket(ST) #10740 (Escalated to Level 3): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
- 12:28 PM Production Ticket(ST) #10740 (Support In Progress): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
- 12:23 PM Production Ticket(ST) #10740 (Ticket Resolved): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
- 12:22 PM Production Ticket(ST) #10738 (Escalated to Level 3): Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
- 12:22 PM Production Ticket(ST) #10738 (Support In Progress): Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
- 12:21 PM Production Ticket(ST) #10738 (Ticket Resolved): Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
- 12:20 PM Production Ticket(ST) #10737 (Escalated to Level 3): Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
- 12:20 PM Production Ticket(ST) #10737 (Support In Progress): Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
- 12:19 PM Production Ticket(ST) #10737 (Ticket Resolved): Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
- 12:18 PM Production Ticket(ST) #10736 (Escalated to Level 3): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
- 12:17 PM Production Ticket(ST) #10736 (Support In Progress): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
- 12:17 PM Production Ticket(ST) #10736 (Assigned To): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
- 12:16 PM Production Ticket(ST) #10736 (Ticket Resolved): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
- 12:15 PM Production Ticket(ST) #10735 (Escalated to Level 3): Snekku - Turn off warehouse function in sales order
- 12:14 PM Production Ticket(ST) #10735 (Support In Progress): Snekku - Turn off warehouse function in sales order
- 12:12 PM Production Ticket(ST) #10735 (Ticket Resolved): Snekku - Turn off warehouse function in sales order
- 11:05 AM Production Ticket(ST) #10730 (Pending Client Verification): SNEKKU - Can I confirm where you get the department to post into APIMiddleTable, becoz the correct department should be LCS-MEKB
- 11:04 AM Production Ticket(ST) #10730 (Support In Progress): SNEKKU - Can I confirm where you get the department to post into APIMiddleTable, becoz the correct department should be LCS-MEKB
- 09:12 AM Production Ticket(ST) #10730 (Ticket Resolved): SNEKKU - Can I confirm where you get the department to post into APIMiddleTable, becoz the correct department should be LCS-MEKB
- !WhatsApp%20Image%202024-01-10%20at%2019.41.49_6abddb6e.jpg!
10/01/2024
- 11:15 AM Production Ticket(ST) #10724 (Escalated to Level 3): Snekku - Setting to turn off uom2 and uom3 in web portal
- 11:13 AM Production Ticket(ST) #10724 (Support In Progress): Snekku - Setting to turn off uom2 and uom3 in web portal
- 11:12 AM Production Ticket(ST) #10724 (Ticket Resolved): Snekku - Setting to turn off uom2 and uom3 in web portal
- 11:11 AM Production Ticket(ST) #10723 (Escalated to Level 3): SNEKKU - Web portal quantity and price text box to not allow scroll
- 11:11 AM Production Ticket(ST) #10723 (Support In Progress): SNEKKU - Web portal quantity and price text box to not allow scroll
- 11:11 AM Production Ticket(ST) #10723 (Ticket Resolved): SNEKKU - Web portal quantity and price text box to not allow scroll
- 10:53 AM Production Ticket(ST) #10722 (Escalated to Level 3): Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
- 10:51 AM Production Ticket(ST) #10722 (Support In Progress): Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
- 10:49 AM Production Ticket(ST) #10722 (Ticket Resolved): Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
- 10:45 AM Production Ticket(ST) #10718 (Pending Client Feedback): Snekku - Historical invoice or any historical data intermittently missing
- As check, not able to find the sample that facing the issue. Request user to provide sample :
Morning @~Sharon Ch... - 10:00 AM Production Ticket(ST) #10718 (Support In Progress): Snekku - Historical invoice or any historical data intermittently missing
- 09:59 AM Production Ticket(ST) #10718 (Ticket Resolved): Snekku - Historical invoice or any historical data intermittently missing
- 10:43 AM Production Ticket(ST) #10720 (Escalated to Level 3): Snekku - Mobile total aging not showin, always show 0.00
- 10:43 AM Production Ticket(ST) #10720 (Support In Progress): Snekku - Mobile total aging not showin, always show 0.00
- 10:09 AM Production Ticket(ST) #10720 (Ticket Resolved): Snekku - Mobile total aging not showin, always show 0.00
- 10:42 AM Production Ticket(ST) #10721 (Escalated to Level 3): SNEKKU - Enhance sales order not allow zero amount
- 10:28 AM Production Ticket(ST) #10721 (Support In Progress): SNEKKU - Enhance sales order not allow zero amount
- 10:28 AM Production Ticket(ST) #10721 (Ticket Resolved): SNEKKU - Enhance sales order not allow zero amount
- 10:05 AM Production Ticket(ST) #10719 (Escalated to Level 3): Snekku - Unplanned route missing after perform any filtering or after check-out from an outlet. Have to click on uplanned route again to show back the list.
- 10:01 AM Production Ticket(ST) #10719 (Support In Progress): Snekku - Unplanned route missing after perform any filtering or after check-out from an outlet. Have to click on uplanned route again to show back the list.
- 10:00 AM Production Ticket(ST) #10719 (Ticket Resolved): Snekku - Unplanned route missing after perform any filtering or after check-out from an outlet. Have to click on uplanned route again to show back the list.
- 09:50 AM Production Ticket(ST) #10717 (Escalated to Level 3): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
- 09:49 AM Production Ticket(ST) #10717 (Support In Progress): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
- 09:49 AM Production Ticket(ST) #10717 (Assigned To): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
- 09:38 AM Production Ticket(ST) #10717 (Ticket Resolved): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
- 09:31 AM Production Ticket(ST) #10700 (Ticket Resolved): Spwhoisactive logging automation
09/01/2024
08/01/2024
- 02:37 PM Production Ticket(ST) #10705 (Ticket Resolved): OROMEO - Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and update the latest User list for Oromeo
- Dear Afiq,
Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and ... - 02:30 PM Production Ticket(ST) #10692 (Escalated to Level 3): Snekk u - mobile apps click on date 3/1 but apps navigate to 4/1
05/01/2024
- 02:51 PM Production Ticket(ST) #10700 (Assigned To): Spwhoisactive logging automation
- 02:51 PM Production Ticket(ST) #10700 (Ticket Resolved): Spwhoisactive logging automation
04/01/2024
- 05:25 PM Production Ticket(ST) #10692 (Support In Progress): Snekk u - mobile apps click on date 3/1 but apps navigate to 4/1
- 05:25 PM Production Ticket(ST) #10692 (Ticket Resolved): Snekk u - mobile apps click on date 3/1 but apps navigate to 4/1
02/01/2024
- 11:40 AM Production Ticket(ST) #10647 (Ticket Resolved): SNEKKU - still no delivery date in web, no discount % field
- 11:40 AM Production Ticket(ST) #10648 (Ticket Resolved): SNEKKU - item code still not follow sequence..
- 11:40 AM Production Ticket(ST) #10651 (Ticket Resolved): SNEKKU - first - own unplanned route outlet only 9, actual 29 (but user admin view, ok to see 29)
- 11:39 AM Production Ticket(ST) #10652 (Ticket Resolved): SNEKKU - mn1 view own outlet only 9 (Unplanned)
27/12/2023
- 02:01 PM Production Ticket(ST) #10655 (Ticket Resolved): SNEKKU - some of customer got 2 PIC, but mysoft only 1
- 02:00 PM Production Ticket(ST) #10654 (Ticket Resolved): SNEKKU - Duplication of customer from integration
- 09:55 AM Production Ticket(ST) #10654 (Support In Progress): SNEKKU - Duplication of customer from integration
26/12/2023
- 05:24 PM Production Ticket(ST) #10655 (Pending Client Feedback): SNEKKU - some of customer got 2 PIC, but mysoft only 1
- Hi @~Leewei , here is the list for relation we check not in mysoft. Since it was imported from trial, please advise f...
- 05:23 PM Production Ticket(ST) #10655 (Support In Progress): SNEKKU - some of customer got 2 PIC, but mysoft only 1
- 04:58 PM Production Ticket(ST) #10655 (Ticket Resolved): SNEKKU - some of customer got 2 PIC, but mysoft only 1
- !WhatsApp%20Image%202023-12-26%20at%2016.32.03_929b1020.jpg!
- 04:27 PM Production Ticket(ST) #10654 (Ticket Resolved): SNEKKU - Duplication of customer from integration
- @Assyafiq, last thursday removed customer which double, but today shown double again
!WhatsApp%20Image%202023-12-26%... - 02:40 PM Production Ticket(ST) #10650 (Ticket Resolved): SNEKKU - hi jann, please remove 1T444_1, as double (we just default on mysoft)
- 02:39 PM Production Ticket(ST) #10650 (Support In Progress): SNEKKU - hi jann, please remove 1T444_1, as double (we just default on mysoft)
- 11:42 AM Production Ticket(ST) #10650 (Ticket Resolved): SNEKKU - hi jann, please remove 1T444_1, as double (we just default on mysoft)
- !WhatsApp%20Image%202023-12-26%20at%2011.01.54_00f83bcd.jpg!
- 02:39 PM Production Ticket(ST) #10651 (Pending Client Verification): SNEKKU - first - own unplanned route outlet only 9, actual 29 (but user admin view, ok to see 29)
- 02:39 PM Production Ticket(ST) #10651 (Support In Progress): SNEKKU - first - own unplanned route outlet only 9, actual 29 (but user admin view, ok to see 29)
- 02:06 PM Production Ticket(ST) #10651 (Ticket Resolved): SNEKKU - first - own unplanned route outlet only 9, actual 29 (but user admin view, ok to see 29)
- !WhatsApp%20Image%202023-12-26%20at%2013.04.23_bba4b291.jpg!
- 02:38 PM Production Ticket(ST) #10652 (Pending Client Verification): SNEKKU - mn1 view own outlet only 9 (Unplanned)
- 02:37 PM Production Ticket(ST) #10652 (Support In Progress): SNEKKU - mn1 view own outlet only 9 (Unplanned)
- 02:07 PM Production Ticket(ST) #10652 (Ticket Resolved): SNEKKU - mn1 view own outlet only 9 (Unplanned)
- !WhatsApp%20Image%202023-12-26%20at%2013.09.22_c6a47b78.jpg!
- 02:36 PM Production Ticket(ST) #10648 (Pending Client Verification): SNEKKU - item code still not follow sequence..
- 02:34 PM Production Ticket(ST) #10648 (Support In Progress): SNEKKU - item code still not follow sequence..
- 09:40 AM Production Ticket(ST) #10648 (Ticket Resolved): SNEKKU - item code still not follow sequence..
- !WhatsApp%20Image%202023-12-24%20at%2016.44.23_50bd99e2.jpg!
- 02:34 PM Production Ticket(ST) #10647 (Pending Client Verification): SNEKKU - still no delivery date in web, no discount % field
- 02:32 PM Production Ticket(ST) #10647 (Support In Progress): SNEKKU - still no delivery date in web, no discount % field
- 09:39 AM Production Ticket(ST) #10647 (Ticket Resolved): SNEKKU - still no delivery date in web, no discount % field
- !WhatsApp%20Image%202023-12-24%20at%2016.42.44_ef143c65.jpg!
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