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From 15/12/2023 to 13/01/2024

12/01/2024

05:47 PM Production Ticket(ST) #10757 (Ticket Resolved): Snekku - please assist as done get location for customer 2D001, but not reflect in web
!WhatsApp%20Image%202024-01-12%20at%2014.47.20_c2982578.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
05:43 PM Production Ticket(ST) #10756 (Ticket Resolved): Snekku - SOMN9000041 shown 0 again, inside ok
!WhatsApp%20Image%202024-01-12%20at%2011.42.51_ce519089.jpg!
!WhatsApp%20Image%202024-01-12%20at%2011.42.59_4f14c607...
Muhammed Assyafiq Bin Ahmad Kamal
10:19 AM Production Ticket(ST) #10753 (Support In Progress): Snekku - SOMN3000053 double, but sales team issue apps correct
Muhammed Assyafiq Bin Ahmad Kamal
10:19 AM Production Ticket(ST) #10753 (Ticket Resolved): Snekku - SOMN3000053 double, but sales team issue apps correct
!WhatsApp%20Image%202024-01-12%20at%2010.14.10_3ccb4007.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
09:19 AM Production Ticket(ST) #10750 (Support In Progress): Snekku - user MC6, shown done upload, but 1 of sales order still not upload
Muhammed Assyafiq Bin Ahmad Kamal

11/01/2024

04:52 PM Production Ticket(ST) #10705 (Pending Client Verification): OROMEO - Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and update the latest User list for Oromeo
Muhammed Assyafiq Bin Ahmad Kamal
04:52 PM Production Ticket(ST) #10705 (Support In Progress): OROMEO - Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and update the latest User list for Oromeo
Muhammed Assyafiq Bin Ahmad Kamal
03:52 PM Production Ticket(ST) #10734 (Escalated to Level 3): Snekku - Hi Assyafiq..after remove the attachement, now can not attach new one ..in company announcement
Muhammed Assyafiq Bin Ahmad Kamal
03:52 PM Production Ticket(ST) #10734 (Support In Progress): Snekku - Hi Assyafiq..after remove the attachement, now can not attach new one ..in company announcement
Muhammed Assyafiq Bin Ahmad Kamal
11:07 AM Production Ticket(ST) #10734 (Ticket Resolved): Snekku - Hi Assyafiq..after remove the attachement, now can not attach new one ..in company announcement
!WhatsApp%20Image%202024-01-11%20at%2010.28.10_1a758ec9.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
03:39 PM Production Ticket(ST) #10733 (Pending Client Verification): Snekku - on behalf will auto tick all? as 27/12 already untick some of the customer, but now shown tick all again
Muhammed Assyafiq Bin Ahmad Kamal
03:38 PM Production Ticket(ST) #10733 (Support In Progress): Snekku - on behalf will auto tick all? as 27/12 already untick some of the customer, but now shown tick all again
Muhammed Assyafiq Bin Ahmad Kamal
11:06 AM Production Ticket(ST) #10733 (Ticket Resolved): Snekku - on behalf will auto tick all? as 27/12 already untick some of the customer, but now shown tick all again
!WhatsApp%20Image%202024-01-11%20at%2009.56.09_ff04f372.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
03:29 PM Production Ticket(ST) #10718 (Pending Client Verification): Snekku - Historical invoice or any historical data intermittently missing
Muhammed Assyafiq Bin Ahmad Kamal
02:34 PM Production Ticket(ST) #10718: Snekku - Historical invoice or any historical data intermittently missing
Hi Sharon, as check all the invoice are under customer code 2D001 MR D.I.Y. Therefore, there is no invoice under 2D00... Muhammed Assyafiq Bin Ahmad Kamal
02:16 PM Production Ticket(ST) #10750 (Ticket Resolved): Snekku - user MC6, shown done upload, but 1 of sales order still not upload
!WhatsApp%20Image%202024-01-11%20at%2014.12.39_5c58bc18.jpg!
!WhatsApp%20Image%202024-01-11%20at%2014.12.48_74d495da...
Muhammed Assyafiq Bin Ahmad Kamal
02:11 PM Production Ticket(ST) #10748 (Escalated to Level 3): Snekku - Double key in the sales order resolution by adding sales order history in activity page before submit new so.
Muhammed Assyafiq Bin Ahmad Kamal
02:09 PM Production Ticket(ST) #10748 (Support In Progress): Snekku - Double key in the sales order resolution by adding sales order history in activity page before submit new so.
Muhammed Assyafiq Bin Ahmad Kamal
02:08 PM Production Ticket(ST) #10748 (Ticket Resolved): Snekku - Double key in the sales order resolution by adding sales order history in activity page before submit new so.
Requirement not clear, check with Jann Muhammed Assyafiq Bin Ahmad Kamal
02:07 PM Production Ticket(ST) #10747 (Escalated to Level 3): Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
Muhammed Assyafiq Bin Ahmad Kamal
02:06 PM Production Ticket(ST) #10747 (Support In Progress): Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
Muhammed Assyafiq Bin Ahmad Kamal
02:05 PM Production Ticket(ST) #10747 (Ticket Resolved): Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
Muhammed Assyafiq Bin Ahmad Kamal
02:04 PM Production Ticket(ST) #10745 (Escalated to Level 3): Snekku - Get location check the current location with the location in store master and alert user.
Muhammed Assyafiq Bin Ahmad Kamal
02:02 PM Production Ticket(ST) #10745 (Support In Progress): Snekku - Get location check the current location with the location in store master and alert user.
Muhammed Assyafiq Bin Ahmad Kamal
02:02 PM Production Ticket(ST) #10745 (Ticket Resolved): Snekku - Get location check the current location with the location in store master and alert user.
Muhammed Assyafiq Bin Ahmad Kamal
02:01 PM Production Ticket(ST) #10744 (Escalated to Level 3): Snekku - Mobile sales order cart footer not allow scroll and will be more efficient if can scroll together with the product
Muhammed Assyafiq Bin Ahmad Kamal
02:00 PM Production Ticket(ST) #10744 (Support In Progress): Snekku - Mobile sales order cart footer not allow scroll and will be more efficient if can scroll together with the product
Muhammed Assyafiq Bin Ahmad Kamal
02:00 PM Production Ticket(ST) #10744 (Ticket Resolved): Snekku - Mobile sales order cart footer not allow scroll and will be more efficient if can scroll together with the product
Muhammed Assyafiq Bin Ahmad Kamal
01:58 PM Production Ticket(ST) #10743 (Escalated to Level 3): Snekku - Hide stock balance column in mobile so
Muhammed Assyafiq Bin Ahmad Kamal
01:58 PM Production Ticket(ST) #10743 (Support In Progress): Snekku - Hide stock balance column in mobile so
Muhammed Assyafiq Bin Ahmad Kamal
01:57 PM Production Ticket(ST) #10743 (Ticket Resolved): Snekku - Hide stock balance column in mobile so
Muhammed Assyafiq Bin Ahmad Kamal
01:56 PM Production Ticket(ST) #10742 (Escalated to Level 3): Snekku - Freeze the SKU description when in so,return and stock count etc
Muhammed Assyafiq Bin Ahmad Kamal
01:56 PM Production Ticket(ST) #10742 (Support In Progress): Snekku - Freeze the SKU description when in so,return and stock count etc
Muhammed Assyafiq Bin Ahmad Kamal
01:55 PM Production Ticket(ST) #10742 (Ticket Resolved): Snekku - Freeze the SKU description when in so,return and stock count etc
Muhammed Assyafiq Bin Ahmad Kamal
01:53 PM Production Ticket(ST) #10741 (Escalated to Level 3): Snekku - Can't view SKU name completely in mobile apps module so,stock count, gr etc
Muhammed Assyafiq Bin Ahmad Kamal
01:51 PM Production Ticket(ST) #10741 (Support In Progress): Snekku - Can't view SKU name completely in mobile apps module so,stock count, gr etc
Muhammed Assyafiq Bin Ahmad Kamal
01:51 PM Production Ticket(ST) #10741 (Ticket Resolved): Snekku - Can't view SKU name completely in mobile apps module so,stock count, gr etc
Muhammed Assyafiq Bin Ahmad Kamal
12:32 PM Production Ticket(ST) #10740 (Escalated to Level 3): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
Muhammed Assyafiq Bin Ahmad Kamal
12:28 PM Production Ticket(ST) #10740 (Support In Progress): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
Muhammed Assyafiq Bin Ahmad Kamal
12:23 PM Production Ticket(ST) #10740 (Ticket Resolved): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
Muhammed Assyafiq Bin Ahmad Kamal
12:22 PM Production Ticket(ST) #10738 (Escalated to Level 3): Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
Muhammed Assyafiq Bin Ahmad Kamal
12:22 PM Production Ticket(ST) #10738 (Support In Progress): Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
Muhammed Assyafiq Bin Ahmad Kamal
12:21 PM Production Ticket(ST) #10738 (Ticket Resolved): Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
Muhammed Assyafiq Bin Ahmad Kamal
12:20 PM Production Ticket(ST) #10737 (Escalated to Level 3): Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
Muhammed Assyafiq Bin Ahmad Kamal
12:20 PM Production Ticket(ST) #10737 (Support In Progress): Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
Muhammed Assyafiq Bin Ahmad Kamal
12:19 PM Production Ticket(ST) #10737 (Ticket Resolved): Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
Muhammed Assyafiq Bin Ahmad Kamal
12:18 PM Production Ticket(ST) #10736 (Escalated to Level 3): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
Muhammed Assyafiq Bin Ahmad Kamal
12:17 PM Production Ticket(ST) #10736 (Support In Progress): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
Muhammed Assyafiq Bin Ahmad Kamal
12:17 PM Production Ticket(ST) #10736 (Assigned To): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
Muhammed Assyafiq Bin Ahmad Kamal
12:16 PM Production Ticket(ST) #10736 (Ticket Resolved): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
Muhammed Assyafiq Bin Ahmad Kamal
12:15 PM Production Ticket(ST) #10735 (Escalated to Level 3): Snekku - Turn off warehouse function in sales order
Muhammed Assyafiq Bin Ahmad Kamal
12:14 PM Production Ticket(ST) #10735 (Support In Progress): Snekku - Turn off warehouse function in sales order
Muhammed Assyafiq Bin Ahmad Kamal
12:12 PM Production Ticket(ST) #10735 (Ticket Resolved): Snekku - Turn off warehouse function in sales order
Muhammed Assyafiq Bin Ahmad Kamal
11:05 AM Production Ticket(ST) #10730 (Pending Client Verification): SNEKKU - Can I confirm where you get the department to post into APIMiddleTable, becoz the correct department should be LCS-MEKB
Muhammed Assyafiq Bin Ahmad Kamal
11:04 AM Production Ticket(ST) #10730 (Support In Progress): SNEKKU - Can I confirm where you get the department to post into APIMiddleTable, becoz the correct department should be LCS-MEKB
Muhammed Assyafiq Bin Ahmad Kamal
09:12 AM Production Ticket(ST) #10730 (Ticket Resolved): SNEKKU - Can I confirm where you get the department to post into APIMiddleTable, becoz the correct department should be LCS-MEKB
!WhatsApp%20Image%202024-01-10%20at%2019.41.49_6abddb6e.jpg!
Muhammed Assyafiq Bin Ahmad Kamal

10/01/2024

11:15 AM Production Ticket(ST) #10724 (Escalated to Level 3): Snekku - Setting to turn off uom2 and uom3 in web portal
Muhammed Assyafiq Bin Ahmad Kamal
11:13 AM Production Ticket(ST) #10724 (Support In Progress): Snekku - Setting to turn off uom2 and uom3 in web portal
Muhammed Assyafiq Bin Ahmad Kamal
11:12 AM Production Ticket(ST) #10724 (Ticket Resolved): Snekku - Setting to turn off uom2 and uom3 in web portal
Muhammed Assyafiq Bin Ahmad Kamal
11:11 AM Production Ticket(ST) #10723 (Escalated to Level 3): SNEKKU - Web portal quantity and price text box to not allow scroll
Muhammed Assyafiq Bin Ahmad Kamal
11:11 AM Production Ticket(ST) #10723 (Support In Progress): SNEKKU - Web portal quantity and price text box to not allow scroll
Muhammed Assyafiq Bin Ahmad Kamal
11:11 AM Production Ticket(ST) #10723 (Ticket Resolved): SNEKKU - Web portal quantity and price text box to not allow scroll
Muhammed Assyafiq Bin Ahmad Kamal
10:53 AM Production Ticket(ST) #10722 (Escalated to Level 3): Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
Muhammed Assyafiq Bin Ahmad Kamal
10:51 AM Production Ticket(ST) #10722 (Support In Progress): Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
Muhammed Assyafiq Bin Ahmad Kamal
10:49 AM Production Ticket(ST) #10722 (Ticket Resolved): Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
Muhammed Assyafiq Bin Ahmad Kamal
10:45 AM Production Ticket(ST) #10718 (Pending Client Feedback): Snekku - Historical invoice or any historical data intermittently missing
As check, not able to find the sample that facing the issue. Request user to provide sample :
Morning @~Sharon Ch...
Muhammed Assyafiq Bin Ahmad Kamal
10:00 AM Production Ticket(ST) #10718 (Support In Progress): Snekku - Historical invoice or any historical data intermittently missing
Muhammed Assyafiq Bin Ahmad Kamal
09:59 AM Production Ticket(ST) #10718 (Ticket Resolved): Snekku - Historical invoice or any historical data intermittently missing
Muhammed Assyafiq Bin Ahmad Kamal
10:43 AM Production Ticket(ST) #10720 (Escalated to Level 3): Snekku - Mobile total aging not showin, always show 0.00
Muhammed Assyafiq Bin Ahmad Kamal
10:43 AM Production Ticket(ST) #10720 (Support In Progress): Snekku - Mobile total aging not showin, always show 0.00
Muhammed Assyafiq Bin Ahmad Kamal
10:09 AM Production Ticket(ST) #10720 (Ticket Resolved): Snekku - Mobile total aging not showin, always show 0.00
Muhammed Assyafiq Bin Ahmad Kamal
10:42 AM Production Ticket(ST) #10721 (Escalated to Level 3): SNEKKU - Enhance sales order not allow zero amount
Muhammed Assyafiq Bin Ahmad Kamal
10:28 AM Production Ticket(ST) #10721 (Support In Progress): SNEKKU - Enhance sales order not allow zero amount
Muhammed Assyafiq Bin Ahmad Kamal
10:28 AM Production Ticket(ST) #10721 (Ticket Resolved): SNEKKU - Enhance sales order not allow zero amount
Muhammed Assyafiq Bin Ahmad Kamal
10:05 AM Production Ticket(ST) #10719 (Escalated to Level 3): Snekku - Unplanned route missing after perform any filtering or after check-out from an outlet. Have to click on uplanned route again to show back the list.
Muhammed Assyafiq Bin Ahmad Kamal
10:01 AM Production Ticket(ST) #10719 (Support In Progress): Snekku - Unplanned route missing after perform any filtering or after check-out from an outlet. Have to click on uplanned route again to show back the list.
Muhammed Assyafiq Bin Ahmad Kamal
10:00 AM Production Ticket(ST) #10719 (Ticket Resolved): Snekku - Unplanned route missing after perform any filtering or after check-out from an outlet. Have to click on uplanned route again to show back the list.
Muhammed Assyafiq Bin Ahmad Kamal
09:50 AM Production Ticket(ST) #10717 (Escalated to Level 3): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
Muhammed Assyafiq Bin Ahmad Kamal
09:49 AM Production Ticket(ST) #10717 (Support In Progress): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
Muhammed Assyafiq Bin Ahmad Kamal
09:49 AM Production Ticket(ST) #10717 (Assigned To): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
Muhammed Assyafiq Bin Ahmad Kamal
09:38 AM Production Ticket(ST) #10717 (Ticket Resolved): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
Muhammed Assyafiq Bin Ahmad Kamal
09:31 AM Production Ticket(ST) #10700 (Ticket Resolved): Spwhoisactive logging automation
Muhammed Assyafiq Bin Ahmad Kamal

09/01/2024

09:07 AM Production Ticket(ST) #10700 (Support In Progress): Spwhoisactive logging automation
Muhammed Assyafiq Bin Ahmad Kamal

08/01/2024

02:37 PM Production Ticket(ST) #10705 (Ticket Resolved): OROMEO - Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and update the latest User list for Oromeo
Dear Afiq,
Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and ...
Muhammed Assyafiq Bin Ahmad Kamal
02:30 PM Production Ticket(ST) #10692 (Escalated to Level 3): Snekk u - mobile apps click on date 3/1 but apps navigate to 4/1
Muhammed Assyafiq Bin Ahmad Kamal

05/01/2024

02:51 PM Production Ticket(ST) #10700 (Assigned To): Spwhoisactive logging automation
Muhammed Assyafiq Bin Ahmad Kamal
02:51 PM Production Ticket(ST) #10700 (Ticket Resolved): Spwhoisactive logging automation
Muhammed Assyafiq Bin Ahmad Kamal

04/01/2024

05:25 PM Production Ticket(ST) #10692 (Support In Progress): Snekk u - mobile apps click on date 3/1 but apps navigate to 4/1
Muhammed Assyafiq Bin Ahmad Kamal
05:25 PM Production Ticket(ST) #10692 (Ticket Resolved): Snekk u - mobile apps click on date 3/1 but apps navigate to 4/1
Muhammed Assyafiq Bin Ahmad Kamal

02/01/2024

11:40 AM Production Ticket(ST) #10647 (Ticket Resolved): SNEKKU - still no delivery date in web, no discount % field
Muhammed Assyafiq Bin Ahmad Kamal
11:40 AM Production Ticket(ST) #10648 (Ticket Resolved): SNEKKU - item code still not follow sequence..
Muhammed Assyafiq Bin Ahmad Kamal
11:40 AM Production Ticket(ST) #10651 (Ticket Resolved): SNEKKU - first - own unplanned route outlet only 9, actual 29 (but user admin view, ok to see 29)
Muhammed Assyafiq Bin Ahmad Kamal
11:39 AM Production Ticket(ST) #10652 (Ticket Resolved): SNEKKU - mn1 view own outlet only 9 (Unplanned)
Muhammed Assyafiq Bin Ahmad Kamal

27/12/2023

02:01 PM Production Ticket(ST) #10655 (Ticket Resolved): SNEKKU - some of customer got 2 PIC, but mysoft only 1
Muhammed Assyafiq Bin Ahmad Kamal
02:00 PM Production Ticket(ST) #10654 (Ticket Resolved): SNEKKU - Duplication of customer from integration
Muhammed Assyafiq Bin Ahmad Kamal
09:55 AM Production Ticket(ST) #10654 (Support In Progress): SNEKKU - Duplication of customer from integration
Muhammed Assyafiq Bin Ahmad Kamal

26/12/2023

05:24 PM Production Ticket(ST) #10655 (Pending Client Feedback): SNEKKU - some of customer got 2 PIC, but mysoft only 1
Hi @~Leewei , here is the list for relation we check not in mysoft. Since it was imported from trial, please advise f... Muhammed Assyafiq Bin Ahmad Kamal
05:23 PM Production Ticket(ST) #10655 (Support In Progress): SNEKKU - some of customer got 2 PIC, but mysoft only 1
Muhammed Assyafiq Bin Ahmad Kamal
04:58 PM Production Ticket(ST) #10655 (Ticket Resolved): SNEKKU - some of customer got 2 PIC, but mysoft only 1
!WhatsApp%20Image%202023-12-26%20at%2016.32.03_929b1020.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
04:27 PM Production Ticket(ST) #10654 (Ticket Resolved): SNEKKU - Duplication of customer from integration
@Assyafiq, last thursday removed customer which double, but today shown double again
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Muhammed Assyafiq Bin Ahmad Kamal
02:40 PM Production Ticket(ST) #10650 (Ticket Resolved): SNEKKU - hi jann, please remove 1T444_1, as double (we just default on mysoft)
Muhammed Assyafiq Bin Ahmad Kamal
02:39 PM Production Ticket(ST) #10650 (Support In Progress): SNEKKU - hi jann, please remove 1T444_1, as double (we just default on mysoft)
Muhammed Assyafiq Bin Ahmad Kamal
11:42 AM Production Ticket(ST) #10650 (Ticket Resolved): SNEKKU - hi jann, please remove 1T444_1, as double (we just default on mysoft)
!WhatsApp%20Image%202023-12-26%20at%2011.01.54_00f83bcd.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
02:39 PM Production Ticket(ST) #10651 (Pending Client Verification): SNEKKU - first - own unplanned route outlet only 9, actual 29 (but user admin view, ok to see 29)
Muhammed Assyafiq Bin Ahmad Kamal
02:39 PM Production Ticket(ST) #10651 (Support In Progress): SNEKKU - first - own unplanned route outlet only 9, actual 29 (but user admin view, ok to see 29)
Muhammed Assyafiq Bin Ahmad Kamal
02:06 PM Production Ticket(ST) #10651 (Ticket Resolved): SNEKKU - first - own unplanned route outlet only 9, actual 29 (but user admin view, ok to see 29)
!WhatsApp%20Image%202023-12-26%20at%2013.04.23_bba4b291.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
02:38 PM Production Ticket(ST) #10652 (Pending Client Verification): SNEKKU - mn1 view own outlet only 9 (Unplanned)
Muhammed Assyafiq Bin Ahmad Kamal
02:37 PM Production Ticket(ST) #10652 (Support In Progress): SNEKKU - mn1 view own outlet only 9 (Unplanned)
Muhammed Assyafiq Bin Ahmad Kamal
02:07 PM Production Ticket(ST) #10652 (Ticket Resolved): SNEKKU - mn1 view own outlet only 9 (Unplanned)
!WhatsApp%20Image%202023-12-26%20at%2013.09.22_c6a47b78.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
02:36 PM Production Ticket(ST) #10648 (Pending Client Verification): SNEKKU - item code still not follow sequence..
Muhammed Assyafiq Bin Ahmad Kamal
02:34 PM Production Ticket(ST) #10648 (Support In Progress): SNEKKU - item code still not follow sequence..
Muhammed Assyafiq Bin Ahmad Kamal
09:40 AM Production Ticket(ST) #10648 (Ticket Resolved): SNEKKU - item code still not follow sequence..
!WhatsApp%20Image%202023-12-24%20at%2016.44.23_50bd99e2.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
02:34 PM Production Ticket(ST) #10647 (Pending Client Verification): SNEKKU - still no delivery date in web, no discount % field
Muhammed Assyafiq Bin Ahmad Kamal
02:32 PM Production Ticket(ST) #10647 (Support In Progress): SNEKKU - still no delivery date in web, no discount % field
Muhammed Assyafiq Bin Ahmad Kamal
09:39 AM Production Ticket(ST) #10647 (Ticket Resolved): SNEKKU - still no delivery date in web, no discount % field
!WhatsApp%20Image%202023-12-24%20at%2016.42.44_ef143c65.jpg!
Muhammed Assyafiq Bin Ahmad Kamal

22/12/2023

04:02 PM Production Ticket(ST) #10261 (Ticket Resolved): Yuen Tung - Request to remove Warehouse goods transfer transaction
Muhammed Assyafiq Bin Ahmad Kamal
04:00 PM Production Ticket(ST) #10417 (Ticket Resolved): Goldcrest - import route plan in production environment
Muhammed Assyafiq Bin Ahmad Kamal
03:59 PM Production Ticket(ST) #10517 (Ticket Resolved): OROMEO - Product Master, Customer Master, Merchandiser
Muhammed Assyafiq Bin Ahmad Kamal
03:59 PM Production Ticket(ST) #10526 (Ticket Resolved): Yuen Tung - Inquiry on Product Setup
Muhammed Assyafiq Bin Ahmad Kamal
03:54 PM Production Ticket(ST) #10637 (Ticket Resolved): SNEKKU - Customer data from mysoft not update Datanory
Muhammed Assyafiq Bin Ahmad Kamal
03:54 PM Production Ticket(ST) #10637 (Support In Progress): SNEKKU - Customer data from mysoft not update Datanory
Muhammed Assyafiq Bin Ahmad Kamal
03:53 PM Production Ticket(ST) #10638 (Ticket Resolved): SNEKKU - Remove all existing transactions to reset running number to 1
Muhammed Assyafiq Bin Ahmad Kamal
03:53 PM Production Ticket(ST) #10638 (Support In Progress): SNEKKU - Remove all existing transactions to reset running number to 1
Muhammed Assyafiq Bin Ahmad Kamal
03:53 PM Production Ticket(ST) #10640 (Ticket Resolved): SNEKKU - hi @Assyafiq ,why this got _1, as 10M30 only 1 outlet
Muhammed Assyafiq Bin Ahmad Kamal
03:52 PM Production Ticket(ST) #10640 (Support In Progress): SNEKKU - hi @Assyafiq ,why this got _1, as 10M30 only 1 outlet
Muhammed Assyafiq Bin Ahmad Kamal
03:51 PM Production Ticket(ST) #10641 (Ticket Resolved): SNEKKU - hi, still wrong in customer name, branch code, salesman ID, and also 5 customer less sync from mysoft, please assist urgently
Muhammed Assyafiq Bin Ahmad Kamal
03:50 PM Production Ticket(ST) #10641 (Support In Progress): SNEKKU - hi, still wrong in customer name, branch code, salesman ID, and also 5 customer less sync from mysoft, please assist urgently
Muhammed Assyafiq Bin Ahmad Kamal

21/12/2023

10:04 AM Production Ticket(ST) #10641 (Ticket Resolved): SNEKKU - hi, still wrong in customer name, branch code, salesman ID, and also 5 customer less sync from mysoft, please assist urgently
may refer the attachment, #N/A means wrong customer name, as cannot match with mysoft
example: previous is TS, but m...
Muhammed Assyafiq Bin Ahmad Kamal
10:03 AM Production Ticket(ST) #10640 (Ticket Resolved): SNEKKU - hi @Assyafiq ,why this got _1, as 10M30 only 1 outlet
!WhatsApp%20Image%202023-12-21%20at%2008.19.11_27270f54.jpg!
Muhammed Assyafiq Bin Ahmad Kamal

20/12/2023

05:10 PM Production Ticket(ST) #10623 (Ticket Resolved): OROMEO - SOS report show "#Error#"
Muhammed Assyafiq Bin Ahmad Kamal
05:07 PM Production Ticket(ST) #10638 (Ticket Resolved): SNEKKU - Remove all existing transactions to reset running number to 1
Muhammed Assyafiq Bin Ahmad Kamal
03:36 PM Production Ticket(ST) #10637 (Ticket Resolved): SNEKKU - Customer data from mysoft not update Datanory
Muhammed Assyafiq Bin Ahmad Kamal
09:28 AM Production Ticket(ST) #10632 (Ticket Resolved): SNEKKU - remove c.b.d terms code from back-end
Muhammed Assyafiq Bin Ahmad Kamal
09:23 AM Production Ticket(ST) #10632 (Support In Progress): SNEKKU - remove c.b.d terms code from back-end
Muhammed Assyafiq Bin Ahmad Kamal
09:22 AM Production Ticket(ST) #10632 (Ticket Resolved): SNEKKU - remove c.b.d terms code from back-end
!WhatsApp%20Image%202023-12-20%20at%2008.21.20_01f88be9.jpg!
pls help to remove this
Muhammed Assyafiq Bin Ahmad Kamal

19/12/2023

04:56 PM Production Ticket(ST) #10625 (Ticket Resolved): Snekku - pls remove those inactive reason code
Muhammed Assyafiq Bin Ahmad Kamal
04:56 PM Production Ticket(ST) #10625 (Support In Progress): Snekku - pls remove those inactive reason code
Muhammed Assyafiq Bin Ahmad Kamal
03:15 PM Production Ticket(ST) #10625 (Ticket Resolved): Snekku - pls remove those inactive reason code
Muhammed Assyafiq Bin Ahmad Kamal
04:55 PM Production Ticket(ST) #10628 (Ticket Resolved): SNEKKU - Verify chain and price code mysoft integration
Muhammed Assyafiq Bin Ahmad Kamal
04:10 PM Production Ticket(ST) #10628 (Support In Progress): SNEKKU - Verify chain and price code mysoft integration
Muhammed Assyafiq Bin Ahmad Kamal
04:10 PM Production Ticket(ST) #10628 (Ticket Resolved): SNEKKU - Verify chain and price code mysoft integration
Muhammed Assyafiq Bin Ahmad Kamal
04:51 PM Production Ticket(ST) #10629 (Ticket Resolved): SNEKKU - terms code not tally between mysoft and datanory
!WhatsApp%20Image%202023-12-19%20at%2015.34.12_a80334a5.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
04:50 PM Production Ticket(ST) #10629 (Support In Progress): SNEKKU - terms code not tally between mysoft and datanory
Muhammed Assyafiq Bin Ahmad Kamal
04:11 PM Production Ticket(ST) #10629 (Ticket Resolved): SNEKKU - terms code not tally between mysoft and datanory
Muhammed Assyafiq Bin Ahmad Kamal
04:50 PM Production Ticket(ST) #10630 (Ticket Resolved): SNEKKU - product list removal
Muhammed Assyafiq Bin Ahmad Kamal
04:49 PM Production Ticket(ST) #10630 (Support In Progress): SNEKKU - product list removal
Muhammed Assyafiq Bin Ahmad Kamal
04:12 PM Production Ticket(ST) #10630 (Ticket Resolved): SNEKKU - product list removal
Muhammed Assyafiq Bin Ahmad Kamal
04:49 PM Production Ticket(ST) #10631 (Ticket Resolved): SNEKKU - remove 5 product class which being imported from trial
!WhatsApp%20Image%202023-12-19%20at%2016.13.59_fc43e3fc.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
04:48 PM Production Ticket(ST) #10631 (Support In Progress): SNEKKU - remove 5 product class which being imported from trial
Muhammed Assyafiq Bin Ahmad Kamal
04:47 PM Production Ticket(ST) #10631 (Ticket Resolved): SNEKKU - remove 5 product class which being imported from trial
Muhammed Assyafiq Bin Ahmad Kamal
03:12 PM Production Ticket(ST) #10623 (Escalate to 2nd Level Support): OROMEO - SOS report show "#Error#"
hi shu ern, new issue log in Jira. for sos report. please help to assign to your team
https://mccrenergy.atlassian...
Muhammed Assyafiq Bin Ahmad Kamal
03:11 PM Production Ticket(ST) #10623 (Support In Progress): OROMEO - SOS report show "#Error#"
Muhammed Assyafiq Bin Ahmad Kamal
12:34 PM Production Ticket(ST) #10623 (Ticket Resolved): OROMEO - SOS report show "#Error#"
Muhammed Assyafiq Bin Ahmad Kamal
03:11 PM Production Ticket(ST) #10624 (Ticket Resolved): OROMEO - 3 report OOS, productivity and stock count got problem
Muhammed Assyafiq Bin Ahmad Kamal
03:11 PM Production Ticket(ST) #10624 (Support In Progress): OROMEO - 3 report OOS, productivity and stock count got problem
Muhammed Assyafiq Bin Ahmad Kamal
03:10 PM Production Ticket(ST) #10624 (Ticket Resolved): OROMEO - 3 report OOS, productivity and stock count got problem
Muhammed Assyafiq Bin Ahmad Kamal
10:19 AM Production Ticket(ST) #10619 (Ticket Resolved): Snekku - Duplication on reason and terms code
Muhammed Assyafiq Bin Ahmad Kamal
10:18 AM Production Ticket(ST) #10619 (Support In Progress): Snekku - Duplication on reason and terms code
Muhammed Assyafiq Bin Ahmad Kamal
09:26 AM Production Ticket(ST) #10619 (Ticket Resolved): Snekku - Duplication on reason and terms code
!WhatsApp%20Image%202023-12-19%20at%2007.38.14_744792dd.jpg!
!WhatsApp%20Image%202023-12-19%20at%2007.38.15_3d74a365...
Muhammed Assyafiq Bin Ahmad Kamal
10:17 AM Production Ticket(ST) #10620 (Ticket Resolved): Snekku - Remove CIMB test bank
Muhammed Assyafiq Bin Ahmad Kamal
10:15 AM Production Ticket(ST) #10620 (Support In Progress): Snekku - Remove CIMB test bank
Muhammed Assyafiq Bin Ahmad Kamal
09:27 AM Production Ticket(ST) #10620 (Ticket Resolved): Snekku - Remove CIMB test bank
!WhatsApp%20Image%202023-12-19%20at%2007.50.56_6acf05c8.jpg!
!WhatsApp%20Image%202023-12-19%20at%2008.00.43_4dccec92...
Muhammed Assyafiq Bin Ahmad Kamal
 

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