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From 29/11/2023 to 28/12/2023

27/12/2023

02:01 PM Production Ticket(ST) #10655 (Ticket Resolved): SNEKKU - some of customer got 2 PIC, but mysoft only 1
Muhammed Assyafiq Bin Ahmad Kamal
02:00 PM Production Ticket(ST) #10654 (Ticket Resolved): SNEKKU - Duplication of customer from integration
Muhammed Assyafiq Bin Ahmad Kamal
09:55 AM Production Ticket(ST) #10654 (Support In Progress): SNEKKU - Duplication of customer from integration
Muhammed Assyafiq Bin Ahmad Kamal

26/12/2023

05:24 PM Production Ticket(ST) #10655 (Pending Client Feedback): SNEKKU - some of customer got 2 PIC, but mysoft only 1
Hi @~Leewei , here is the list for relation we check not in mysoft. Since it was imported from trial, please advise f... Muhammed Assyafiq Bin Ahmad Kamal
05:23 PM Production Ticket(ST) #10655 (Support In Progress): SNEKKU - some of customer got 2 PIC, but mysoft only 1
Muhammed Assyafiq Bin Ahmad Kamal
04:58 PM Production Ticket(ST) #10655 (Ticket Resolved): SNEKKU - some of customer got 2 PIC, but mysoft only 1
!WhatsApp%20Image%202023-12-26%20at%2016.32.03_929b1020.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
04:27 PM Production Ticket(ST) #10654 (Ticket Resolved): SNEKKU - Duplication of customer from integration
@Assyafiq, last thursday removed customer which double, but today shown double again
!WhatsApp%20Image%202023-12-26%...
Muhammed Assyafiq Bin Ahmad Kamal
02:40 PM Production Ticket(ST) #10650 (Ticket Resolved): SNEKKU - hi jann, please remove 1T444_1, as double (we just default on mysoft)
Muhammed Assyafiq Bin Ahmad Kamal
02:39 PM Production Ticket(ST) #10650 (Support In Progress): SNEKKU - hi jann, please remove 1T444_1, as double (we just default on mysoft)
Muhammed Assyafiq Bin Ahmad Kamal
11:42 AM Production Ticket(ST) #10650 (Ticket Resolved): SNEKKU - hi jann, please remove 1T444_1, as double (we just default on mysoft)
!WhatsApp%20Image%202023-12-26%20at%2011.01.54_00f83bcd.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
02:39 PM Production Ticket(ST) #10651 (Pending Client Verification): SNEKKU - first - own unplanned route outlet only 9, actual 29 (but user admin view, ok to see 29)
Muhammed Assyafiq Bin Ahmad Kamal
02:39 PM Production Ticket(ST) #10651 (Support In Progress): SNEKKU - first - own unplanned route outlet only 9, actual 29 (but user admin view, ok to see 29)
Muhammed Assyafiq Bin Ahmad Kamal
02:06 PM Production Ticket(ST) #10651 (Ticket Resolved): SNEKKU - first - own unplanned route outlet only 9, actual 29 (but user admin view, ok to see 29)
!WhatsApp%20Image%202023-12-26%20at%2013.04.23_bba4b291.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
02:38 PM Production Ticket(ST) #10652 (Pending Client Verification): SNEKKU - mn1 view own outlet only 9 (Unplanned)
Muhammed Assyafiq Bin Ahmad Kamal
02:37 PM Production Ticket(ST) #10652 (Support In Progress): SNEKKU - mn1 view own outlet only 9 (Unplanned)
Muhammed Assyafiq Bin Ahmad Kamal
02:07 PM Production Ticket(ST) #10652 (Ticket Resolved): SNEKKU - mn1 view own outlet only 9 (Unplanned)
!WhatsApp%20Image%202023-12-26%20at%2013.09.22_c6a47b78.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
02:36 PM Production Ticket(ST) #10648 (Pending Client Verification): SNEKKU - item code still not follow sequence..
Muhammed Assyafiq Bin Ahmad Kamal
02:34 PM Production Ticket(ST) #10648 (Support In Progress): SNEKKU - item code still not follow sequence..
Muhammed Assyafiq Bin Ahmad Kamal
09:40 AM Production Ticket(ST) #10648 (Ticket Resolved): SNEKKU - item code still not follow sequence..
!WhatsApp%20Image%202023-12-24%20at%2016.44.23_50bd99e2.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
02:34 PM Production Ticket(ST) #10647 (Pending Client Verification): SNEKKU - still no delivery date in web, no discount % field
Muhammed Assyafiq Bin Ahmad Kamal
02:32 PM Production Ticket(ST) #10647 (Support In Progress): SNEKKU - still no delivery date in web, no discount % field
Muhammed Assyafiq Bin Ahmad Kamal
09:39 AM Production Ticket(ST) #10647 (Ticket Resolved): SNEKKU - still no delivery date in web, no discount % field
!WhatsApp%20Image%202023-12-24%20at%2016.42.44_ef143c65.jpg!
Muhammed Assyafiq Bin Ahmad Kamal

22/12/2023

04:02 PM Production Ticket(ST) #10261 (Ticket Resolved): Yuen Tung - Request to remove Warehouse goods transfer transaction
Muhammed Assyafiq Bin Ahmad Kamal
04:00 PM Production Ticket(ST) #10417 (Ticket Resolved): Goldcrest - import route plan in production environment
Muhammed Assyafiq Bin Ahmad Kamal
03:59 PM Production Ticket(ST) #10517 (Ticket Resolved): OROMEO - Product Master, Customer Master, Merchandiser
Muhammed Assyafiq Bin Ahmad Kamal
03:59 PM Production Ticket(ST) #10526 (Ticket Resolved): Yuen Tung - Inquiry on Product Setup
Muhammed Assyafiq Bin Ahmad Kamal
03:54 PM Production Ticket(ST) #10637 (Ticket Resolved): SNEKKU - Customer data from mysoft not update Datanory
Muhammed Assyafiq Bin Ahmad Kamal
03:54 PM Production Ticket(ST) #10637 (Support In Progress): SNEKKU - Customer data from mysoft not update Datanory
Muhammed Assyafiq Bin Ahmad Kamal
03:53 PM Production Ticket(ST) #10638 (Ticket Resolved): SNEKKU - Remove all existing transactions to reset running number to 1
Muhammed Assyafiq Bin Ahmad Kamal
03:53 PM Production Ticket(ST) #10638 (Support In Progress): SNEKKU - Remove all existing transactions to reset running number to 1
Muhammed Assyafiq Bin Ahmad Kamal
03:53 PM Production Ticket(ST) #10640 (Ticket Resolved): SNEKKU - hi @Assyafiq ,why this got _1, as 10M30 only 1 outlet
Muhammed Assyafiq Bin Ahmad Kamal
03:52 PM Production Ticket(ST) #10640 (Support In Progress): SNEKKU - hi @Assyafiq ,why this got _1, as 10M30 only 1 outlet
Muhammed Assyafiq Bin Ahmad Kamal
03:51 PM Production Ticket(ST) #10641 (Ticket Resolved): SNEKKU - hi, still wrong in customer name, branch code, salesman ID, and also 5 customer less sync from mysoft, please assist urgently
Muhammed Assyafiq Bin Ahmad Kamal
03:50 PM Production Ticket(ST) #10641 (Support In Progress): SNEKKU - hi, still wrong in customer name, branch code, salesman ID, and also 5 customer less sync from mysoft, please assist urgently
Muhammed Assyafiq Bin Ahmad Kamal

21/12/2023

10:04 AM Production Ticket(ST) #10641 (Ticket Resolved): SNEKKU - hi, still wrong in customer name, branch code, salesman ID, and also 5 customer less sync from mysoft, please assist urgently
may refer the attachment, #N/A means wrong customer name, as cannot match with mysoft
example: previous is TS, but m...
Muhammed Assyafiq Bin Ahmad Kamal
10:03 AM Production Ticket(ST) #10640 (Ticket Resolved): SNEKKU - hi @Assyafiq ,why this got _1, as 10M30 only 1 outlet
!WhatsApp%20Image%202023-12-21%20at%2008.19.11_27270f54.jpg!
Muhammed Assyafiq Bin Ahmad Kamal

20/12/2023

05:10 PM Production Ticket(ST) #10623 (Ticket Resolved): OROMEO - SOS report show "#Error#"
Muhammed Assyafiq Bin Ahmad Kamal
05:07 PM Production Ticket(ST) #10638 (Ticket Resolved): SNEKKU - Remove all existing transactions to reset running number to 1
Muhammed Assyafiq Bin Ahmad Kamal
03:36 PM Production Ticket(ST) #10637 (Ticket Resolved): SNEKKU - Customer data from mysoft not update Datanory
Muhammed Assyafiq Bin Ahmad Kamal
09:28 AM Production Ticket(ST) #10632 (Ticket Resolved): SNEKKU - remove c.b.d terms code from back-end
Muhammed Assyafiq Bin Ahmad Kamal
09:23 AM Production Ticket(ST) #10632 (Support In Progress): SNEKKU - remove c.b.d terms code from back-end
Muhammed Assyafiq Bin Ahmad Kamal
09:22 AM Production Ticket(ST) #10632 (Ticket Resolved): SNEKKU - remove c.b.d terms code from back-end
!WhatsApp%20Image%202023-12-20%20at%2008.21.20_01f88be9.jpg!
pls help to remove this
Muhammed Assyafiq Bin Ahmad Kamal

19/12/2023

04:56 PM Production Ticket(ST) #10625 (Ticket Resolved): Snekku - pls remove those inactive reason code
Muhammed Assyafiq Bin Ahmad Kamal
04:56 PM Production Ticket(ST) #10625 (Support In Progress): Snekku - pls remove those inactive reason code
Muhammed Assyafiq Bin Ahmad Kamal
03:15 PM Production Ticket(ST) #10625 (Ticket Resolved): Snekku - pls remove those inactive reason code
Muhammed Assyafiq Bin Ahmad Kamal
04:55 PM Production Ticket(ST) #10628 (Ticket Resolved): SNEKKU - Verify chain and price code mysoft integration
Muhammed Assyafiq Bin Ahmad Kamal
04:10 PM Production Ticket(ST) #10628 (Support In Progress): SNEKKU - Verify chain and price code mysoft integration
Muhammed Assyafiq Bin Ahmad Kamal
04:10 PM Production Ticket(ST) #10628 (Ticket Resolved): SNEKKU - Verify chain and price code mysoft integration
Muhammed Assyafiq Bin Ahmad Kamal
04:51 PM Production Ticket(ST) #10629 (Ticket Resolved): SNEKKU - terms code not tally between mysoft and datanory
!WhatsApp%20Image%202023-12-19%20at%2015.34.12_a80334a5.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
04:50 PM Production Ticket(ST) #10629 (Support In Progress): SNEKKU - terms code not tally between mysoft and datanory
Muhammed Assyafiq Bin Ahmad Kamal
04:11 PM Production Ticket(ST) #10629 (Ticket Resolved): SNEKKU - terms code not tally between mysoft and datanory
Muhammed Assyafiq Bin Ahmad Kamal
04:50 PM Production Ticket(ST) #10630 (Ticket Resolved): SNEKKU - product list removal
Muhammed Assyafiq Bin Ahmad Kamal
04:49 PM Production Ticket(ST) #10630 (Support In Progress): SNEKKU - product list removal
Muhammed Assyafiq Bin Ahmad Kamal
04:12 PM Production Ticket(ST) #10630 (Ticket Resolved): SNEKKU - product list removal
Muhammed Assyafiq Bin Ahmad Kamal
04:49 PM Production Ticket(ST) #10631 (Ticket Resolved): SNEKKU - remove 5 product class which being imported from trial
!WhatsApp%20Image%202023-12-19%20at%2016.13.59_fc43e3fc.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
04:48 PM Production Ticket(ST) #10631 (Support In Progress): SNEKKU - remove 5 product class which being imported from trial
Muhammed Assyafiq Bin Ahmad Kamal
04:47 PM Production Ticket(ST) #10631 (Ticket Resolved): SNEKKU - remove 5 product class which being imported from trial
Muhammed Assyafiq Bin Ahmad Kamal
03:12 PM Production Ticket(ST) #10623 (Escalate to 2nd Level Support): OROMEO - SOS report show "#Error#"
hi shu ern, new issue log in Jira. for sos report. please help to assign to your team
https://mccrenergy.atlassian...
Muhammed Assyafiq Bin Ahmad Kamal
03:11 PM Production Ticket(ST) #10623 (Support In Progress): OROMEO - SOS report show "#Error#"
Muhammed Assyafiq Bin Ahmad Kamal
12:34 PM Production Ticket(ST) #10623 (Ticket Resolved): OROMEO - SOS report show "#Error#"
Muhammed Assyafiq Bin Ahmad Kamal
03:11 PM Production Ticket(ST) #10624 (Ticket Resolved): OROMEO - 3 report OOS, productivity and stock count got problem
Muhammed Assyafiq Bin Ahmad Kamal
03:11 PM Production Ticket(ST) #10624 (Support In Progress): OROMEO - 3 report OOS, productivity and stock count got problem
Muhammed Assyafiq Bin Ahmad Kamal
03:10 PM Production Ticket(ST) #10624 (Ticket Resolved): OROMEO - 3 report OOS, productivity and stock count got problem
Muhammed Assyafiq Bin Ahmad Kamal
10:19 AM Production Ticket(ST) #10619 (Ticket Resolved): Snekku - Duplication on reason and terms code
Muhammed Assyafiq Bin Ahmad Kamal
10:18 AM Production Ticket(ST) #10619 (Support In Progress): Snekku - Duplication on reason and terms code
Muhammed Assyafiq Bin Ahmad Kamal
09:26 AM Production Ticket(ST) #10619 (Ticket Resolved): Snekku - Duplication on reason and terms code
!WhatsApp%20Image%202023-12-19%20at%2007.38.14_744792dd.jpg!
!WhatsApp%20Image%202023-12-19%20at%2007.38.15_3d74a365...
Muhammed Assyafiq Bin Ahmad Kamal
10:17 AM Production Ticket(ST) #10620 (Ticket Resolved): Snekku - Remove CIMB test bank
Muhammed Assyafiq Bin Ahmad Kamal
10:15 AM Production Ticket(ST) #10620 (Support In Progress): Snekku - Remove CIMB test bank
Muhammed Assyafiq Bin Ahmad Kamal
09:27 AM Production Ticket(ST) #10620 (Ticket Resolved): Snekku - Remove CIMB test bank
!WhatsApp%20Image%202023-12-19%20at%2007.50.56_6acf05c8.jpg!
!WhatsApp%20Image%202023-12-19%20at%2008.00.43_4dccec92...
Muhammed Assyafiq Bin Ahmad Kamal

08/12/2023

09:19 AM Production Ticket(ST) #10517 (Pending Client Verification): OROMEO - Product Master, Customer Master, Merchandiser
Muhammed Assyafiq Bin Ahmad Kamal

06/12/2023

07:08 PM Production Ticket(ST) #10517 (Support In Progress): OROMEO - Product Master, Customer Master, Merchandiser
Muhammed Assyafiq Bin Ahmad Kamal

29/11/2023

12:00 PM Production Ticket(ST) #10526 (Pending Client Verification): Yuen Tung - Inquiry on Product Setup
!WhatsApp%20Image%202023-11-29%20at%2011.56.01_4790300c.jpg!
!WhatsApp%20Image%202023-11-29%20at%2011.57.40_77700b64...
Muhammed Assyafiq Bin Ahmad Kamal
11:59 AM Production Ticket(ST) #10526 (Support In Progress): Yuen Tung - Inquiry on Product Setup
Muhammed Assyafiq Bin Ahmad Kamal
11:58 AM Production Ticket(ST) #10526 (Ticket Resolved): Yuen Tung - Inquiry on Product Setup
I have created 2 new SKUs. Please check if all ok for user to start using. Later will add in the stock...
Setup on...
Muhammed Assyafiq Bin Ahmad Kamal
 

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