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From 25/11/2023 to 24/12/2023

22/12/2023

04:02 PM Production Ticket(ST) #10261 (Ticket Resolved): Yuen Tung - Request to remove Warehouse goods transfer transaction
Muhammed Assyafiq Bin Ahmad Kamal
04:00 PM Production Ticket(ST) #10417 (Ticket Resolved): Goldcrest - import route plan in production environment
Muhammed Assyafiq Bin Ahmad Kamal
03:59 PM Production Ticket(ST) #10517 (Ticket Resolved): OROMEO - Product Master, Customer Master, Merchandiser
Muhammed Assyafiq Bin Ahmad Kamal
03:59 PM Production Ticket(ST) #10526 (Ticket Resolved): Yuen Tung - Inquiry on Product Setup
Muhammed Assyafiq Bin Ahmad Kamal
03:54 PM Production Ticket(ST) #10637 (Ticket Resolved): SNEKKU - Customer data from mysoft not update Datanory
Muhammed Assyafiq Bin Ahmad Kamal
03:54 PM Production Ticket(ST) #10637 (Support In Progress): SNEKKU - Customer data from mysoft not update Datanory
Muhammed Assyafiq Bin Ahmad Kamal
03:53 PM Production Ticket(ST) #10638 (Ticket Resolved): SNEKKU - Remove all existing transactions to reset running number to 1
Muhammed Assyafiq Bin Ahmad Kamal
03:53 PM Production Ticket(ST) #10638 (Support In Progress): SNEKKU - Remove all existing transactions to reset running number to 1
Muhammed Assyafiq Bin Ahmad Kamal
03:53 PM Production Ticket(ST) #10640 (Ticket Resolved): SNEKKU - hi @Assyafiq ,why this got _1, as 10M30 only 1 outlet
Muhammed Assyafiq Bin Ahmad Kamal
03:52 PM Production Ticket(ST) #10640 (Support In Progress): SNEKKU - hi @Assyafiq ,why this got _1, as 10M30 only 1 outlet
Muhammed Assyafiq Bin Ahmad Kamal
03:51 PM Production Ticket(ST) #10641 (Ticket Resolved): SNEKKU - hi, still wrong in customer name, branch code, salesman ID, and also 5 customer less sync from mysoft, please assist urgently
Muhammed Assyafiq Bin Ahmad Kamal
03:50 PM Production Ticket(ST) #10641 (Support In Progress): SNEKKU - hi, still wrong in customer name, branch code, salesman ID, and also 5 customer less sync from mysoft, please assist urgently
Muhammed Assyafiq Bin Ahmad Kamal

21/12/2023

10:04 AM Production Ticket(ST) #10641 (Ticket Resolved): SNEKKU - hi, still wrong in customer name, branch code, salesman ID, and also 5 customer less sync from mysoft, please assist urgently
may refer the attachment, #N/A means wrong customer name, as cannot match with mysoft
example: previous is TS, but m...
Muhammed Assyafiq Bin Ahmad Kamal
10:03 AM Production Ticket(ST) #10640 (Ticket Resolved): SNEKKU - hi @Assyafiq ,why this got _1, as 10M30 only 1 outlet
!WhatsApp%20Image%202023-12-21%20at%2008.19.11_27270f54.jpg!
Muhammed Assyafiq Bin Ahmad Kamal

20/12/2023

05:10 PM Production Ticket(ST) #10623 (Ticket Resolved): OROMEO - SOS report show "#Error#"
Muhammed Assyafiq Bin Ahmad Kamal
05:07 PM Production Ticket(ST) #10638 (Ticket Resolved): SNEKKU - Remove all existing transactions to reset running number to 1
Muhammed Assyafiq Bin Ahmad Kamal
03:36 PM Production Ticket(ST) #10637 (Ticket Resolved): SNEKKU - Customer data from mysoft not update Datanory
Muhammed Assyafiq Bin Ahmad Kamal
09:28 AM Production Ticket(ST) #10632 (Ticket Resolved): SNEKKU - remove c.b.d terms code from back-end
Muhammed Assyafiq Bin Ahmad Kamal
09:23 AM Production Ticket(ST) #10632 (Support In Progress): SNEKKU - remove c.b.d terms code from back-end
Muhammed Assyafiq Bin Ahmad Kamal
09:22 AM Production Ticket(ST) #10632 (Ticket Resolved): SNEKKU - remove c.b.d terms code from back-end
!WhatsApp%20Image%202023-12-20%20at%2008.21.20_01f88be9.jpg!
pls help to remove this
Muhammed Assyafiq Bin Ahmad Kamal

19/12/2023

04:56 PM Production Ticket(ST) #10625 (Ticket Resolved): Snekku - pls remove those inactive reason code
Muhammed Assyafiq Bin Ahmad Kamal
04:56 PM Production Ticket(ST) #10625 (Support In Progress): Snekku - pls remove those inactive reason code
Muhammed Assyafiq Bin Ahmad Kamal
03:15 PM Production Ticket(ST) #10625 (Ticket Resolved): Snekku - pls remove those inactive reason code
Muhammed Assyafiq Bin Ahmad Kamal
04:55 PM Production Ticket(ST) #10628 (Ticket Resolved): SNEKKU - Verify chain and price code mysoft integration
Muhammed Assyafiq Bin Ahmad Kamal
04:10 PM Production Ticket(ST) #10628 (Support In Progress): SNEKKU - Verify chain and price code mysoft integration
Muhammed Assyafiq Bin Ahmad Kamal
04:10 PM Production Ticket(ST) #10628 (Ticket Resolved): SNEKKU - Verify chain and price code mysoft integration
Muhammed Assyafiq Bin Ahmad Kamal
04:51 PM Production Ticket(ST) #10629 (Ticket Resolved): SNEKKU - terms code not tally between mysoft and datanory
!WhatsApp%20Image%202023-12-19%20at%2015.34.12_a80334a5.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
04:50 PM Production Ticket(ST) #10629 (Support In Progress): SNEKKU - terms code not tally between mysoft and datanory
Muhammed Assyafiq Bin Ahmad Kamal
04:11 PM Production Ticket(ST) #10629 (Ticket Resolved): SNEKKU - terms code not tally between mysoft and datanory
Muhammed Assyafiq Bin Ahmad Kamal
04:50 PM Production Ticket(ST) #10630 (Ticket Resolved): SNEKKU - product list removal
Muhammed Assyafiq Bin Ahmad Kamal
04:49 PM Production Ticket(ST) #10630 (Support In Progress): SNEKKU - product list removal
Muhammed Assyafiq Bin Ahmad Kamal
04:12 PM Production Ticket(ST) #10630 (Ticket Resolved): SNEKKU - product list removal
Muhammed Assyafiq Bin Ahmad Kamal
04:49 PM Production Ticket(ST) #10631 (Ticket Resolved): SNEKKU - remove 5 product class which being imported from trial
!WhatsApp%20Image%202023-12-19%20at%2016.13.59_fc43e3fc.jpg!
Muhammed Assyafiq Bin Ahmad Kamal
04:48 PM Production Ticket(ST) #10631 (Support In Progress): SNEKKU - remove 5 product class which being imported from trial
Muhammed Assyafiq Bin Ahmad Kamal
04:47 PM Production Ticket(ST) #10631 (Ticket Resolved): SNEKKU - remove 5 product class which being imported from trial
Muhammed Assyafiq Bin Ahmad Kamal
03:12 PM Production Ticket(ST) #10623 (Escalate to 2nd Level Support): OROMEO - SOS report show "#Error#"
hi shu ern, new issue log in Jira. for sos report. please help to assign to your team
https://mccrenergy.atlassian...
Muhammed Assyafiq Bin Ahmad Kamal
03:11 PM Production Ticket(ST) #10623 (Support In Progress): OROMEO - SOS report show "#Error#"
Muhammed Assyafiq Bin Ahmad Kamal
12:34 PM Production Ticket(ST) #10623 (Ticket Resolved): OROMEO - SOS report show "#Error#"
Muhammed Assyafiq Bin Ahmad Kamal
03:11 PM Production Ticket(ST) #10624 (Ticket Resolved): OROMEO - 3 report OOS, productivity and stock count got problem
Muhammed Assyafiq Bin Ahmad Kamal
03:11 PM Production Ticket(ST) #10624 (Support In Progress): OROMEO - 3 report OOS, productivity and stock count got problem
Muhammed Assyafiq Bin Ahmad Kamal
03:10 PM Production Ticket(ST) #10624 (Ticket Resolved): OROMEO - 3 report OOS, productivity and stock count got problem
Muhammed Assyafiq Bin Ahmad Kamal
10:19 AM Production Ticket(ST) #10619 (Ticket Resolved): Snekku - Duplication on reason and terms code
Muhammed Assyafiq Bin Ahmad Kamal
10:18 AM Production Ticket(ST) #10619 (Support In Progress): Snekku - Duplication on reason and terms code
Muhammed Assyafiq Bin Ahmad Kamal
09:26 AM Production Ticket(ST) #10619 (Ticket Resolved): Snekku - Duplication on reason and terms code
!WhatsApp%20Image%202023-12-19%20at%2007.38.14_744792dd.jpg!
!WhatsApp%20Image%202023-12-19%20at%2007.38.15_3d74a365...
Muhammed Assyafiq Bin Ahmad Kamal
10:17 AM Production Ticket(ST) #10620 (Ticket Resolved): Snekku - Remove CIMB test bank
Muhammed Assyafiq Bin Ahmad Kamal
10:15 AM Production Ticket(ST) #10620 (Support In Progress): Snekku - Remove CIMB test bank
Muhammed Assyafiq Bin Ahmad Kamal
09:27 AM Production Ticket(ST) #10620 (Ticket Resolved): Snekku - Remove CIMB test bank
!WhatsApp%20Image%202023-12-19%20at%2007.50.56_6acf05c8.jpg!
!WhatsApp%20Image%202023-12-19%20at%2008.00.43_4dccec92...
Muhammed Assyafiq Bin Ahmad Kamal

08/12/2023

09:19 AM Production Ticket(ST) #10517 (Pending Client Verification): OROMEO - Product Master, Customer Master, Merchandiser
Muhammed Assyafiq Bin Ahmad Kamal

06/12/2023

07:08 PM Production Ticket(ST) #10517 (Support In Progress): OROMEO - Product Master, Customer Master, Merchandiser
Muhammed Assyafiq Bin Ahmad Kamal

29/11/2023

12:00 PM Production Ticket(ST) #10526 (Pending Client Verification): Yuen Tung - Inquiry on Product Setup
!WhatsApp%20Image%202023-11-29%20at%2011.56.01_4790300c.jpg!
!WhatsApp%20Image%202023-11-29%20at%2011.57.40_77700b64...
Muhammed Assyafiq Bin Ahmad Kamal
11:59 AM Production Ticket(ST) #10526 (Support In Progress): Yuen Tung - Inquiry on Product Setup
Muhammed Assyafiq Bin Ahmad Kamal
11:58 AM Production Ticket(ST) #10526 (Ticket Resolved): Yuen Tung - Inquiry on Product Setup
I have created 2 new SKUs. Please check if all ok for user to start using. Later will add in the stock...
Setup on...
Muhammed Assyafiq Bin Ahmad Kamal

28/11/2023

09:03 AM Production Ticket(ST) #10506 (Ticket Resolved): Sales Return report - show wrong price
Goy Chong Yu
08:58 AM Production Ticket(ST) #10506 (Pending Client Verification): Sales Return report - show wrong price
Goy Chong Yu
08:56 AM Production Ticket(ST) #10506 (Support In Progress): Sales Return report - show wrong price
Goy Chong Yu

27/11/2023

12:15 PM Production Ticket(ST) #10517 (Ticket Resolved): OROMEO - Product Master, Customer Master, Merchandiser
Dear Louise,
Attached the update Oromeo Direct Acc customer list and user list for your action. Please help to upl...
Muhammed Assyafiq Bin Ahmad Kamal
09:42 AM Production Ticket(ST) #10507 (Ticket Resolved): new customer not show in mobile app
Goy Chong Yu
09:40 AM Production Ticket(ST) #10507 (Pending Client Verification): new customer not show in mobile app
Goy Chong Yu
09:39 AM Production Ticket(ST) #10507 (Support In Progress): new customer not show in mobile app
Goy Chong Yu
09:39 AM Production Ticket(ST) #10507 (Ticket Resolved): new customer not show in mobile app
!WhatsApp%20Image%202023-11-24%20at%204.08.45%20PM.jpeg!
Newly add customer
BAK LAI MARKETING is in backend
But ...
Goy Chong Yu
09:37 AM Production Ticket(ST) #10506 (Ticket Resolved): Sales Return report - show wrong price
!WhatsApp%20Image%202023-11-24%20at%203.57.57%20PM.jpeg!
Some issue found in the report, suppose to be 6.50 unit pri...
Goy Chong Yu
 

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