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From 05/11/2023 to 04/12/2023

29/11/2023

12:00 PM Production Ticket(ST) #10526 (Pending Client Verification): Yuen Tung - Inquiry on Product Setup
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!WhatsApp%20Image%202023-11-29%20at%2011.57.40_77700b64...
Muhammed Assyafiq Bin Ahmad Kamal
11:59 AM Production Ticket(ST) #10526 (Support In Progress): Yuen Tung - Inquiry on Product Setup
Muhammed Assyafiq Bin Ahmad Kamal
11:58 AM Production Ticket(ST) #10526 (Ticket Resolved): Yuen Tung - Inquiry on Product Setup
I have created 2 new SKUs. Please check if all ok for user to start using. Later will add in the stock...
Setup on...
Muhammed Assyafiq Bin Ahmad Kamal

28/11/2023

09:03 AM Production Ticket(ST) #10506 (Ticket Resolved): Sales Return report - show wrong price
Goy Chong Yu
08:58 AM Production Ticket(ST) #10506 (Pending Client Verification): Sales Return report - show wrong price
Goy Chong Yu
08:56 AM Production Ticket(ST) #10506 (Support In Progress): Sales Return report - show wrong price
Goy Chong Yu

27/11/2023

12:15 PM Production Ticket(ST) #10517 (Ticket Resolved): OROMEO - Product Master, Customer Master, Merchandiser
Dear Louise,
Attached the update Oromeo Direct Acc customer list and user list for your action. Please help to upl...
Muhammed Assyafiq Bin Ahmad Kamal
09:42 AM Production Ticket(ST) #10507 (Ticket Resolved): new customer not show in mobile app
Goy Chong Yu
09:40 AM Production Ticket(ST) #10507 (Pending Client Verification): new customer not show in mobile app
Goy Chong Yu
09:39 AM Production Ticket(ST) #10507 (Support In Progress): new customer not show in mobile app
Goy Chong Yu
09:39 AM Production Ticket(ST) #10507 (Ticket Resolved): new customer not show in mobile app
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Newly add customer
BAK LAI MARKETING is in backend
But ...
Goy Chong Yu
09:37 AM Production Ticket(ST) #10506 (Ticket Resolved): Sales Return report - show wrong price
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Some issue found in the report, suppose to be 6.50 unit pri...
Goy Chong Yu

15/11/2023

04:10 PM Production Ticket(ST) #10417: Goldcrest - import route plan in production environment
Find out, not able to import due to data issues. It includes duplication and no customer relation to user. Escalate b... Muhammed Assyafiq Bin Ahmad Kamal
11:21 AM Production Ticket(ST) #10417 (Pending Client Verification): Goldcrest - import route plan in production environment
attached is the file after massage Muhammed Assyafiq Bin Ahmad Kamal
11:11 AM Production Ticket(ST) #10422 (Pending Client Verification): Yuen Tung - Promo not working
Muhammad Arif
11:10 AM Production Ticket(ST) #10422 (Support In Progress): Yuen Tung - Promo not working
Muhammad Arif

14/11/2023

06:30 PM Production Ticket(ST) #10417 (Support In Progress): Goldcrest - import route plan in production environment
select * from customer_to_user_relation where org_id ='goldcrest' and customer_id ='ED483C94E57547999580783F57F69F9A'... Muhammed Assyafiq Bin Ahmad Kamal
09:59 AM Production Ticket(ST) #10417 (Ticket Resolved): Goldcrest - import route plan in production environment
Afiq, need help to import this route plan for GC in production today, possible to complete today? Muhammed Assyafiq Bin Ahmad Kamal
02:02 PM Production Ticket(ST) #10422 (Ticket Resolved): Yuen Tung - Promo not working
[14/11/2023 12:45 PM] +60 17-991 7172: Hi...
[14/11/2023 12:48 PM] +60 17-991 7172: this was the setup made and in m...
Muhammed Assyafiq Bin Ahmad Kamal

07/11/2023

11:37 AM Production Ticket(ST) #10349 (Ticket Resolved): SFTP - www.datanory.com.my sftp not able to access from WinSCP
Muhammed Assyafiq Bin Ahmad Kamal
11:36 AM Production Ticket(ST) #10349 (Support In Progress): SFTP - www.datanory.com.my sftp not able to access from WinSCP
Muhammed Assyafiq Bin Ahmad Kamal
10:35 AM Production Ticket(ST) #10362 (Ticket Resolved): Yuentung - direction doesn’t direct to the real location
do the update at customer location, remember to press 'submit' when done edit, the data will save inside the mobile, ... Goy Chong Yu
10:34 AM Production Ticket(ST) #10362 (Support In Progress): Yuentung - direction doesn’t direct to the real location
sanat:
ok thanks
and Admin need to approve
the changes...
Goy Chong Yu
10:33 AM Production Ticket(ST) #10362 (Pending Client Feedback): Yuentung - direction doesn’t direct to the real location
yes, need to update at customer level
another way to update the customer location is salesman using mobile app to up...
Goy Chong Yu
10:32 AM Production Ticket(ST) #10362 (Support In Progress): Yuentung - direction doesn’t direct to the real location
sanat:
@~Charles when did you last visit this customer? For the report from 01.10.2023 to 06.11.2023 I didn't find t...
Goy Chong Yu
10:30 AM Production Ticket(ST) #10362 (Pending Client Verification): Yuentung - direction doesn’t direct to the real location
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Goy Chong Yu
10:28 AM Production Ticket(ST) #10362 (Support In Progress): Yuentung - direction doesn’t direct to the real location
Will check and update you later Goy Chong Yu
10:28 AM Production Ticket(ST) #10362: Yuentung - direction doesn’t direct to the real location
Sanat:
Real location need to key in most of the customer we just maintained as 0. Because we never maintained it. Le...
Goy Chong Yu
10:25 AM Production Ticket(ST) #10362 (Ticket Resolved): Yuentung - direction doesn’t direct to the real location
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...
Goy Chong Yu
 

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