Activity
From 01/11/2023 to 30/11/2023
29/11/2023
- 12:00 PM Production Ticket(ST) #10526 (Pending Client Verification): Yuen Tung - Inquiry on Product Setup
- !WhatsApp%20Image%202023-11-29%20at%2011.56.01_4790300c.jpg!
!WhatsApp%20Image%202023-11-29%20at%2011.57.40_77700b64... - 11:59 AM Production Ticket(ST) #10526 (Support In Progress): Yuen Tung - Inquiry on Product Setup
- 11:58 AM Production Ticket(ST) #10526 (Ticket Resolved): Yuen Tung - Inquiry on Product Setup
- I have created 2 new SKUs. Please check if all ok for user to start using. Later will add in the stock...
Setup on...
28/11/2023
- 09:03 AM Production Ticket(ST) #10506 (Ticket Resolved): Sales Return report - show wrong price
- 08:58 AM Production Ticket(ST) #10506 (Pending Client Verification): Sales Return report - show wrong price
- 08:56 AM Production Ticket(ST) #10506 (Support In Progress): Sales Return report - show wrong price
27/11/2023
- 12:15 PM Production Ticket(ST) #10517 (Ticket Resolved): OROMEO - Product Master, Customer Master, Merchandiser
- Dear Louise,
Attached the update Oromeo Direct Acc customer list and user list for your action. Please help to upl... - 09:42 AM Production Ticket(ST) #10507 (Ticket Resolved): new customer not show in mobile app
- 09:40 AM Production Ticket(ST) #10507 (Pending Client Verification): new customer not show in mobile app
- 09:39 AM Production Ticket(ST) #10507 (Support In Progress): new customer not show in mobile app
- 09:39 AM Production Ticket(ST) #10507 (Ticket Resolved): new customer not show in mobile app
- !WhatsApp%20Image%202023-11-24%20at%204.08.45%20PM.jpeg!
Newly add customer
BAK LAI MARKETING is in backend
But ... - 09:37 AM Production Ticket(ST) #10506 (Ticket Resolved): Sales Return report - show wrong price
- !WhatsApp%20Image%202023-11-24%20at%203.57.57%20PM.jpeg!
Some issue found in the report, suppose to be 6.50 unit pri...
15/11/2023
- 04:10 PM Production Ticket(ST) #10417: Goldcrest - import route plan in production environment
- Find out, not able to import due to data issues. It includes duplication and no customer relation to user. Escalate b...
- 11:21 AM Production Ticket(ST) #10417 (Pending Client Verification): Goldcrest - import route plan in production environment
- attached is the file after massage
- 11:11 AM Production Ticket(ST) #10422 (Pending Client Verification): Yuen Tung - Promo not working
- 11:10 AM Production Ticket(ST) #10422 (Support In Progress): Yuen Tung - Promo not working
14/11/2023
- 06:30 PM Production Ticket(ST) #10417 (Support In Progress): Goldcrest - import route plan in production environment
- select * from customer_to_user_relation where org_id ='goldcrest' and customer_id ='ED483C94E57547999580783F57F69F9A'...
- 09:59 AM Production Ticket(ST) #10417 (Ticket Resolved): Goldcrest - import route plan in production environment
- Afiq, need help to import this route plan for GC in production today, possible to complete today?
- 02:02 PM Production Ticket(ST) #10422 (Ticket Resolved): Yuen Tung - Promo not working
- [14/11/2023 12:45 PM] +60 17-991 7172: Hi...
[14/11/2023 12:48 PM] +60 17-991 7172: this was the setup made and in m...
07/11/2023
- 11:37 AM Production Ticket(ST) #10349 (Ticket Resolved): SFTP - www.datanory.com.my sftp not able to access from WinSCP
- 11:36 AM Production Ticket(ST) #10349 (Support In Progress): SFTP - www.datanory.com.my sftp not able to access from WinSCP
- 10:35 AM Production Ticket(ST) #10362 (Ticket Resolved): Yuentung - direction doesn’t direct to the real location
- do the update at customer location, remember to press 'submit' when done edit, the data will save inside the mobile, ...
- 10:34 AM Production Ticket(ST) #10362 (Support In Progress): Yuentung - direction doesn’t direct to the real location
- sanat:
ok thanks
and Admin need to approve
the changes... - 10:33 AM Production Ticket(ST) #10362 (Pending Client Feedback): Yuentung - direction doesn’t direct to the real location
- yes, need to update at customer level
another way to update the customer location is salesman using mobile app to up... - 10:32 AM Production Ticket(ST) #10362 (Support In Progress): Yuentung - direction doesn’t direct to the real location
- sanat:
@~Charles when did you last visit this customer? For the report from 01.10.2023 to 06.11.2023 I didn't find t... - 10:30 AM Production Ticket(ST) #10362 (Pending Client Verification): Yuentung - direction doesn’t direct to the real location
- !WhatsApp%20Image%202023-11-06%20at%201.49.40%20PM.jpeg!
- 10:28 AM Production Ticket(ST) #10362 (Support In Progress): Yuentung - direction doesn’t direct to the real location
- Will check and update you later
- 10:28 AM Production Ticket(ST) #10362: Yuentung - direction doesn’t direct to the real location
- Sanat:
Real location need to key in most of the customer we just maintained as 0. Because we never maintained it. Le... - 10:25 AM Production Ticket(ST) #10362 (Ticket Resolved): Yuentung - direction doesn’t direct to the real location
- !WhatsApp%20Image%202023-11-06%20at%2012.55.12%20PM.jpeg!
!WhatsApp%20Image%202023-11-06%20at%2012.55.14%20PM.jpeg!
...
03/11/2023
- 04:08 PM Production Ticket(ST) #10349 (Ticket Resolved): SFTP - www.datanory.com.my sftp not able to access from WinSCP
- 11:39 AM Production Ticket(ST) #10324 (Ticket Resolved): Yuen Tung - Could not find customer JB-2023-001 from rayan raaj login
02/11/2023
- 05:39 PM Production Ticket(ST) #10342 (Ticket Resolved): Yuentung - mobile collection issue
- user reply:
Figured out how to go to collection printing already. Need to fill and press auto fill then ok already
... - 05:38 PM Production Ticket(ST) #10342: Yuentung - mobile collection issue
- Hi @~Charles ,do user still have issue to proceed?
- 05:37 PM Production Ticket(ST) #10342 (Pending Client Feedback): Yuentung - mobile collection issue
- Hi @~Charles , please ask user key in anything as a remark
- 05:36 PM Production Ticket(ST) #10342 (Support In Progress): Yuentung - mobile collection issue
- 05:36 PM Production Ticket(ST) #10342 (Ticket Resolved): Yuentung - mobile collection issue
- !WhatsApp%20Image%202023-11-02%20at%2011.34.04%20AM.jpeg!
!WhatsApp%20Image%202023-11-02%20at%2011.34.03%20AM.jpeg!
... - 02:39 PM Production Ticket(ST) #10298 (Ticket Resolved): SFA Merchandising Implementation for Cocoaland Industry Sdn Bhd (Gradino Marketing Sdn Bhd)
- 02:38 PM Production Ticket(ST) #10298 (Support In Progress): SFA Merchandising Implementation for Cocoaland Industry Sdn Bhd (Gradino Marketing Sdn Bhd)
- 02:38 PM Production Ticket(ST) #10321 (Ticket Resolved): MCC - Unable to create new organization
- 02:37 PM Production Ticket(ST) #10321 (Support In Progress): MCC - Unable to create new organization
01/11/2023
- 07:16 PM Production Ticket(ST) #10322 (Ticket Resolved): Yuen Tung - INcharles000029-231026 mission from customer 300-E0016 collection
- data missing due to user did not upload transaction before perform download
- 07:15 PM Production Ticket(ST) #10322 (Pending Client Feedback): Yuen Tung - INcharles000029-231026 mission from customer 300-E0016 collection
- Hi @~Charles , want to check with you, did you change device on that day?
user reply:
Nope
Same device
we fou... - 07:13 PM Production Ticket(ST) #10322 (Support In Progress): Yuen Tung - INcharles000029-231026 mission from customer 300-E0016 collection
- 07:12 PM Production Ticket(ST) #10322 (Pending Client Verification): Yuen Tung - INcharles000029-231026 mission from customer 300-E0016 collection
- 07:10 PM Production Ticket(ST) #10322 (Support In Progress): Yuen Tung - INcharles000029-231026 mission from customer 300-E0016 collection
- 07:12 PM Production Ticket(ST) #10324 (Pending Client Verification): Yuen Tung - Could not find customer JB-2023-001 from rayan raaj login
- 07:10 PM Production Ticket(ST) #10324 (Support In Progress): Yuen Tung - Could not find customer JB-2023-001 from rayan raaj login
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