Production Ticket(ST) #12100
Updated by Alfred Tan 3 months ago
Problems: user enquiry the EPOD system
Step to simulate the problem: understand and escalate to Sales dept, Teddy Yam
Root cause: user enquiry - MCC
Current outcome: Teddy Yam has contacted customer
Step to simulate the problem: understand and escalate to Sales dept, Teddy Yam
Root cause: user enquiry - MCC
Current outcome: Teddy Yam has contacted customer