Production Ticket(ST) #11910
Updated by Rashdan Hussin 3 months ago
1) Escalate to level 3 - Project team
Root cause: Based on checking this issue is due to the export scheduler setting normally will set to inactive after export, but due to server update the setting of schedule inactive was overwritten, hence it cause the export engine keep sent until we reset the schedule inactive
Root cause: Based on checking this issue is due to the export scheduler setting normally will set to inactive after export, but due to server update the setting of schedule inactive was overwritten, hence it cause the export engine keep sent until we reset the schedule inactive