Production Ticket(ST) #11805
Updated by Alfred Tan 4 months ago
Problems: user would like to understand her account status
Step to simulate the problem: Answer user questions.
Root cause: user enquiry - MCC
Current outcome: answer user enquiry
Time spent on: understand user enquiry
Step to simulate the problem: Answer user questions.
Root cause: user enquiry - MCC
Current outcome: answer user enquiry
Time spent on: understand user enquiry