Production Ticket(ST) #11648
Updated by Rashdan Hussin 5 months ago
1) Check the invoice mentioned by client.
2) Found no outstanding invoice for this customer 305L/002.
3) Found an outstanding invoice for this customer 301M/022 with status Cancelled.
4) Patch the invoice balance to zero.
Root cause: Cancelled invoice keep showing in mobile.
2) Found no outstanding invoice for this customer 305L/002.
3) Found an outstanding invoice for this customer 301M/022 with status Cancelled.
4) Patch the invoice balance to zero.
Root cause: Cancelled invoice keep showing in mobile.