Production Ticket(ST) #11301
Updated by Muhammed Azhar Mohamed Maideen 6 months ago
This was escalated to technical team to further check on this this has been fixed
Root cause-- when they download credit note to mobile the has had a bug where it cause duplication. so that was the reason where there were no credi collection in the list
another reason was outstanding amount was not updated the solution is tech team pull the latest invoice from the mysolf and run the integration
invoice query mysoft--> get invoice data by latest collection
Root cause-- when they download credit note to mobile the has had a bug where it cause duplication. so that was the reason where there were no credi collection in the list
another reason was outstanding amount was not updated the solution is tech team pull the latest invoice from the mysolf and run the integration
invoice query mysoft--> get invoice data by latest collection