Production Ticket(ST) #10705
Updated by Muhammed Assyafiq Bin Ahmad Kamal 7 months ago
Dear Kamal,
We have removed the initial uploaded 167 customers from back-end. You may check and verify.
Further, regarding the user list. We find out that the login code is all different from existing in datanory. Removing the old user and import back based on existing is not viable as it will break :
- Customer to user relation
- Sales team
- On behalf
- Route setup
Thus, the operation will be seized until all setup is done according to new user list. Therefore, we suggest editing the existing user list by changing the user code, login id and the necessary field required. Therefore, customer need to identify which user replacing which user and edit in the portal.
We have removed the initial uploaded 167 customers from back-end. You may check and verify.
Further, regarding the user list. We find out that the login code is all different from existing in datanory. Removing the old user and import back based on existing is not viable as it will break :
- Customer to user relation
- Sales team
- On behalf
- Route setup
Thus, the operation will be seized until all setup is done according to new user list. Therefore, we suggest editing the existing user list by changing the user code, login id and the necessary field required. Therefore, customer need to identify which user replacing which user and edit in the portal.