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10507
Datanory Production
Production Ticket(ST)
new customer not show in mobile app
Goy Chong Yu
P2 - High
24/11/2023
27/11/2023
Ticket Resolved
27/11/2023 09:42 AM
10506
Datanory Production
Production Ticket(ST)
Sales Return report - show wrong price
Goy Chong Yu
P2 - High
24/11/2023
27/11/2023
Ticket Resolved
28/11/2023 09:03 AM
10374
Retail Eye
Production Ticket(ST)
FSMS: 2464099 JBSLV29 unable to login Retail Xcellence
Goy Chong Yu
P2 - High
07/11/2023
08/11/2023
Ticket Resolved
08/11/2023 11:22 AM
10362
Datanory Production
Production Ticket(ST)
Yuentung - direction doesn’t direct to the real location
Goy Chong Yu
P2 - High
07/11/2023
08/11/2023
Ticket Resolved
07/11/2023 10:35 AM
10361
Retail Eye
Production Ticket(ST)
FSMS: 2464099 JBSLV29 unable to login Retail Xcellence
Goy Chong Yu
P2 - High
07/11/2023
08/11/2023
Ticket Resolved
07/11/2023 10:16 AM
10342
Datanory Production
Production Ticket(ST)
Yuentung - mobile collection issue
Goy Chong Yu
P2 - High
02/11/2023
03/11/2023
Ticket Resolved
02/11/2023 05:39 PM
10314
Retail Eye
Production Ticket(ST)
FSMS: 2459837 ICSSS06 & ICSSS04 RX Unable to view UpToDate Visitation.
Goy Chong Yu
P2 - High
30/10/2023
31/10/2023
Ticket Resolved
31/10/2023 10:32 AM
10200
Retail Eye
Production Ticket(ST)
FSMS: 2452902 SS RX total mtd visitations and daily visitations issue
Goy Chong Yu
P2 - High
17/10/2023
18/10/2023
Ticket Resolved
19/10/2023 09:49 AM
10049
Retail Eye
Production Ticket(ST)
FSMS: 2442264 CSS DAILY DUPLICATION REMOVAL FUNCTION HAS BEEN REMOVED
Goy Chong Yu
P3 - Medium
27/09/2023
09/10/2023
Ticket Resolved
17/10/2023 12:26 PM
10042
Retail Eye
Production Ticket(ST)
FSMS: 2441748 JTIHQ RX: Anonymous Name
Goy Chong Yu
P3 - Medium
26/09/2023
09/10/2023
Ticket Resolved
17/10/2023 12:28 PM
10039
Retail Eye
Production Ticket(ST)
FSMS: 2441573 SPGS RX:Outlet call day missing
Goy Chong Yu
P2 - High
26/09/2023
27/09/2023
Ticket Resolved
26/09/2023 05:18 PM
10003
Retail Eye
Production Ticket(ST)
FSMS: 02437877 JTIHQ Retail Xcellence Dashboard Filter
Goy Chong Yu
P3 - Medium
19/09/2023
25/09/2023
Ticket Resolved
25/09/2023 12:16 PM
9740
Retail Eye
Production Ticket(ST)
INC4696948 Commented: RGRP-msfsax01-360-retail-eye-prd Slowness
Goy Chong Yu
P3 - Medium
14/08/2023
21/08/2023
Ticket Resolved
06/10/2023 02:14 PM
9575
Retail Eye
Production Ticket(ST)
LDV02 Retail Xcellence smtp password expired
Goy Chong Yu
P2 - High
10/07/2023
11/07/2023
Ticket Resolved
14/07/2023 09:50 AM
9561
Retail Eye
Production Ticket(ST)
FSMS:2404488 - SS RX retail audit wrongly tied to FM
Goy Chong Yu
P2 - High
13/07/2023
14/07/2023
Ticket Resolved
14/08/2023 09:54 AM
9368
Retail Eye
Production Ticket(ST)
FSMS: 2389011 JTIHQ Retail Xcellence Van History Disappear
Goy Chong Yu
P2 - High
13/06/2023
15/06/2023
Ticket Resolved
15/06/2023 09:48 AM
9341
Retail Eye
Production Ticket(ST)
JTI MY RX Web Portal - Compliance Check Error
Goy Chong Yu
P3 - Medium
09/06/2023
10/06/2023
Ticket Resolved
18/07/2023 06:50 PM
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