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Production Ticket(ST) #9960

OROMEO - Request to update latest master data for user, customers and product

Added by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago. Updated 12 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Muhammed Assyafiq Bin Ahmad Kamal
Start date:
13/09/2023
Due date:
29/09/2023
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
13/09/2023
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
SLA Delivery:
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Resolution:

Hi Louise,

We have complete re-upload customer master and insert the customer to user relation provided. Attached is the master.

Regards,

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

7DAYS_User_List_Template (Merchandiser)_V2.xlsx (13.4 KB) 7DAYS_User_List_Template (Merchandiser)_V2.xlsx Muhammed Assyafiq Bin Ahmad Kamal, 13/09/2023 05:03 PM
7DAYS Customer master V4_Merchandising Apps (1).XLSX (31.3 KB) 7DAYS Customer master V4_Merchandising Apps (1).XLSX Muhammed Assyafiq Bin Ahmad Kamal, 13/09/2023 05:03 PM
7DAYS Product master V1_Merchandising Apps (1).xlsx (9.64 MB) 7DAYS Product master V1_Merchandising Apps (1).xlsx Muhammed Assyafiq Bin Ahmad Kamal, 13/09/2023 05:03 PM
OROMEO_Customer Import_template.xlsx (10.1 KB) OROMEO_Customer Import_template.xlsx Muhammed Assyafiq Bin Ahmad Kamal, 15/09/2023 09:55 AM
7DAYS Customer master V4_Merchandising Apps (1).XLSX (31.3 KB) 7DAYS Customer master V4_Merchandising Apps (1).XLSX Muhammed Assyafiq Bin Ahmad Kamal, 15/09/2023 09:55 AM
YT_20230905_Customer Import Template_15.09.2023.xlsx (1.27 MB) YT_20230905_Customer Import Template_15.09.2023.xlsx Muhammed Assyafiq Bin Ahmad Kamal, 15/09/2023 05:56 PM
Route Plan Import Template-15.09.2023.xlsx (298 KB) Route Plan Import Template-15.09.2023.xlsx Muhammed Assyafiq Bin Ahmad Kamal, 15/09/2023 05:56 PM
OROMEO_Customer_To_User_Master.xlsx (34.4 KB) OROMEO_Customer_To_User_Master.xlsx Muhammed Assyafiq Bin Ahmad Kamal, 27/09/2023 03:34 PM

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago

Dear Louise,

We currently at 70% on the progress for this latest master data setup request. Kindly revert on below feedback to proceed further :

1. Customer Master

We noticed that the file provided are not in the correct format. Kindly request customer to fill up the customer master data into our import template. The column highlighted in yellow are compulsory.

1.1. Please note that the customer branch is related to salesman branch. Therefore, if the branch is different, the salesman won’t be able to view the customer in mobile. Hence, kindly ensure the customer branch code and salesman branch code are tally.
1.2. Secondly, there is 2 price code EM and PM as seems like OROMEO pricing are different based on region.

2. Product Master

Despite the file provided did not follow our template, we noticed that our previous setup already complete and tally with customer file. Hence the request to setup is redundant because the product setup is completed previously.

3. User Master

We have complete setup all users. You may request user to check and verify. Further, please advise customer to maintain the supervisor for their users in user module.

In order to do that, customer need to edit the user > click new on the edit page and select the user supervisor.

#4 Updated by Muhammed Assyafiq Bin Ahmad Kamal 12 months ago

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