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Production Ticket(ST) #9950

AZZ SIRNA TRADING - Train new accountant to use E365

Added by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago. Updated about 1 year ago.

Status:
Ticket Resolved
Priority:
P2 - High
Start date:
12/09/2023
Due date:
15/09/2023
% Done:

100%

Estimated time:
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Ticket Logged Date:
12/09/2023
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[3:39 pm, 12/09/2023] Fav 365 Support By Mcc: Hi Sir, as check your subscriptions are still active until 12 Mar 2024.
[3:40 pm, 12/09/2023] Fav 365 Support By Mcc: Regarding this, we usually provide a manual guide book for the user to go through.
[3:42 pm, 12/09/2023] Fav 365 Support By Mcc: Express 365:
Youtube Guide:
https://www.youtube.com/watch?v=OnqEnDOF7LQ&list=PLkjPoMYGnjm_-JFbQOn0y3ZkATUA42Ipf

Tips & Tricks:
https://www.youtube.com/watch?v=tMiQ719MF0s&list=PLkjPoMYGnjm8OhBvFhTZxx4foGOagdfoB

PDF Guide:
User Manual: https://www.express365.com.my/guides/download.php?file=accounting_manual

Getting Started: https://www.express365.com.my/guides/download.php?file=accounting_guide
[3:44 pm, 12/09/2023] Fav 365 Support By Mcc: Herein we provided the video guide and documents for user to go through. Let us know if you have any additional inquiry and require further support.

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None

Guidance or help by :
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Description

[3:29 pm, 12/09/2023] En Amir Indera Niaga: Hi sir, tqvm for replied my email
[3:32 pm, 12/09/2023] En Amir Indera Niaga: Actually, my company AZZ SIRNA TRADING already subscribed this accounting system on March/April 2023.
[3:33 pm, 12/09/2023] Fav 365 Support By Mcc: Please allow us some time, we will verify your subscription shortly.
[3:34 pm, 12/09/2023] En Amir Indera Niaga: My last accountant already resigned on 30th june 2023
[3:35 pm, 12/09/2023] En Amir Indera Niaga: So, my new accountant need support and want to familiar with this system.

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago

  • Status changed from Support In Progress to Pending Client Verification
  • % Done changed from 0 to 100

#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • Resolution updated (diff)

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