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Production Ticket(ST) #9876

return did not show amount

Added by Muhammad Arif about 1 year ago. Updated about 1 year ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
04/09/2023
Due date:
06/09/2023
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
04/09/2023
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
04/09/2023
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
04/09/2023
Resolution:

Resolved by principle

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Guidance or help by :
None

Description

hi. user mentioned return amount not appear


Chong8066

83cash.jpeg (152 KB) 83cash.jpeg Muhammad Arif, 04/09/2023 07:32 PM

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago

  • Status changed from Support In Progress to Escalated to 3rd Party
  • % Done changed from 0 to 90

Hi Leong,

As above, we received an escalation from user for sales return amount nor showing upon creation. You may refer below for the information and help to further check.

Username:
Password : Chong8066

Sample: TSR-00063

#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago

  • Status changed from Escalated to 3rd Party to Pending Client Verification

Hi Leong,

As above, we received an escalation from user for sales return amount nor showing upon creation. You may refer below for the information and help to further check.

Username:
Password : Chong8066

Sample: TSR-00063

#4 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • % Done changed from 90 to 100
  • Resolution updated (diff)

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