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Production Ticket(ST) #9874

Request to give access to backup relevent data due to no longer using finance 365

Added by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago. Updated about 1 year ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
04/09/2023
Due date:
08/09/2023
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
04/09/2023
Ticket No.:
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Resolution:

hi good morning, your account has been activated per requested. You may try login and verify. Thanks

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None

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Description

你好,我是从finance365 support得到这个电话号码的,我是之前有使用这个software 的客户,我想问下因为我的accountant 有需要backup sales invoice , 能不能通融开几天让做账的backup资料。谢谢

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago

  • Status changed from Assigned To to Escalated to 3rd Party
  • % Done changed from 0 to 90

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago

  • Status changed from Escalated to 3rd Party to Ticket Resolved
  • % Done changed from 90 to 100
  • Resolution updated (diff)

Dear Chris,

We had a request from customer to open their access for the purposes of backup. Below is the information:

Company: Happy world pet shop SDN BHD
Last used : 31.12.2022
Requested backup window : from 5th to 8th September 23

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