Production Ticket(ST) #9827
ALL - Application are not accessible, Server Down
Start date:
25/08/2023
Due date:
25/08/2023
% Done:
100%
Estimated time:
Job Remark:
Ticket Logged Date:
25/08/2023
Ticket No.:
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SLA Initial Response:
SLA Delivery:
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Issue Reoccurance#:
Actual Initial Response:
Resolution:
Chris mentioned that the problem is due to DNS server down
Requester ExpectedDeliveryDate:
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External Ticket #:
None
Guidance or help by :
None
History
#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago
- Status changed from Support In Progress to Escalated to 3rd Party
- % Done changed from 0 to 50
#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago
- Status changed from Escalated to 3rd Party to Ticket Resolved
- % Done changed from 50 to 100
- Resolution updated (diff)