Production Ticket(ST) #9822
Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
Start date:
24/08/2023
Due date:
29/08/2023
% Done:
100%
Estimated time:
Job Remark:
Ticket Logged Date:
24/08/2023
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SLA Initial Response:
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Resolution:
Hi,
Root cause found and fixed. Please verify and let us know if problem still persist.
Was happen when user re-edit the created invoice.
Requester ExpectedDeliveryDate:
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Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
hi. need help. recently when we issue invoice. the t&c wont appear below. isit somewhere we did not tick/untick?
History
#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago
- Status changed from Support In Progress to Escalated to 3rd Party
- % Done changed from 0 to 70
#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago
- Status changed from Escalated to 3rd Party to Pending Client Verification
- % Done changed from 70 to 100
- Ticket Logged Date set to 24/08/2023
- Resolution updated (diff)
Dear Leong,
As above, another user from Data Print Centre Sdn Bhd reporting same issue with attached email trail. At the moment, we advise user to select other payment terms and reselect back the payment terms to ensure the notes appear. Please help to further check this issue.
#4 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago
- Status changed from Pending Client Verification to Ticket Resolved