Production Ticket(ST) #9737
on my express 365 - i dont hav acess on this - u can help me to grant access?
100%
[2:26 pm, 14/08/2023] mccsupport: Hi Stella, as check this user role is "client/business owner"
[2:26 pm, 14/08/2023] mccsupport: To let the user to be able to perform journal entry will need accountant access
[2:28 pm, 14/08/2023] mccsupport: In order to do that, you will need to login to master account : infinitus.dreamfactory@gmail.com
Go to Settings > Setup Users > Click on user jerrylee@infinitus-advisory.com > change account type to "Accounting Staff"
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Description
[1:58 pm, 14/08/2023] Stella Ho: on my express 365 - i dont hav acess on this - u can help me to grant access?
[1:58 pm, 14/08/2023] Stella Ho: Oso for infinitus tax services
[1:58 pm, 14/08/2023] Stella Ho: Ist possible to grant access to jerrylee@infinitus-advisory.com for full access?
History
#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago
- Status changed from Assigned To to Support In Progress
- % Done changed from 0 to 50
#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 50 to 100
- Resolution updated (diff)
#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago
- Status changed from Pending Client Verification to Ticket Resolved