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Production Ticket(ST) #9619

Nozoly Food Sdn Bhd - SO0042 not appear in DO0124 sales order list for transfer

Added by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago. Updated about 1 year ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
27/07/2023
Due date:
28/07/2023
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
27/07/2023
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:

Request fulfilled

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Guidance or help by :
None

Description

Hi Cris,

As above, customer reported that they created a DO0124 and select transfer from SO0042. After save and re-open DO0042, the SO0042 were missing and unable to add back as it does not appear in the sales order listing to transfer from.

Please help to check and advise.

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago

  • Status changed from Assigned To to Escalated to 3rd Party
  • % Done changed from 0 to 70

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago

  • Status changed from Escalated to 3rd Party to Ticket Resolved
  • % Done changed from 70 to 100
  • Resolution updated (diff)

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