Production Ticket(ST) #9575
LDV02 Retail Xcellence smtp password expired
Start date:
10/07/2023
Due date:
11/07/2023
% Done:
0%
Estimated time:
Job Remark:
Ticket Logged Date:
10/07/2023
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
10/07/2023
SLA Delivery:
11/07/2023
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
10/07/2023
Resolution:
update the password
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Dear Crenergy Team,
Subject : LDV02 Retail Xcellence smtp password expired
Analyst :Intan
FSMS : 2402224
Date Reported :10/07/2023
Distributor : DSO Lahad Datu
Reported By : Ang Chee Wan-JTI HQ
Contact No : 0 12-215 5679
Description : Retail Xcellence smtp password expired
Van :LDV02
Regards,
INTAN ZURINA
MY Service Desk
History
#1 Updated by Goy Chong Yu about 1 year ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Goy Chong Yu about 1 year ago
- Status changed from Support In Progress to Pending Client Verification
- Actual Initial Response set to 10/07/2023
#3 Updated by Goy Chong Yu about 1 year ago
- Status changed from Pending Client Verification to Ticket Resolved
- Priority changed from P3 - Medium to P2 - High
- Resolution updated (diff)
CTC reply:
Dear @Ang, Chee Wan,
Kindly check on this issue and advice if we can close this ticket.
Chee Wan reply:
Please proceed.
CTC reply:
Dear @Ang, Chee Wan,
Noted and we will proceed close this ticket.
Dear MCC,
Kindly close this ticket
Regards,
SITI MASITA
MY Service Desk