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Production Ticket(ST) #9562

Whatsapp Escalation - Check all company under infinitus and export out for stella

Added by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago. Updated about 1 year ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
13/07/2023
Due date:
14/07/2023
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
13/07/2023
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[2:05 pm, 13/07/2023] mccsupport: Hi stella, noted on the inquiry. we will check and get back to you
[2:34 pm, 13/07/2023] mccsupport: hi, you may refer to the file above
[2:35 pm, 13/07/2023] mccsupport: as you having 4 packages - 20 companies
[2:35 pm, 13/07/2023] mccsupport: in the file we can find 21 companies but 3 expired (refer to grey colored)
[2:36 pm, 13/07/2023] mccsupport: meaning currently only have 18 active company

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None

Guidance or help by :
None

Description

[1:38 pm, 13/07/2023] +60 17-361 8826: hi E365 support.
[1:38 pm, 13/07/2023] +60 17-361 8826: can u help me to find out my remaining 2 other packages with you...how many accts not opened yet
[1:38 pm, 13/07/2023] +60 17-361 8826: we totally have 4 * of 5 accts subscribed
[1:39 pm, 13/07/2023] +60 17-361 8826: - INF Master
infinitus.dreamfactory - EZ grp
info@infinitus - i suppose...if possible can let me have d login details for the 2 packages. i total have 10 accts there.

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago

  • Status changed from Support In Progress to Ticket Resolved
  • % Done changed from 0 to 100
  • Resolution updated (diff)

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