Production Ticket(ST) #9561
FSMS:2404488 - SS RX retail audit wrongly tied to FM
Start date:
13/07/2023
Due date:
14/07/2023
% Done:
0%
Estimated time:
Job Remark:
Ticket Logged Date:
13/07/2023
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
13/07/2023
SLA Delivery:
14/07/2023
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
13/07/2023
Resolution:
data update by joe
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Dear Crenergy Team,
Subject : FSMS:2404488 - SS RX retail audit wrongly tied to FM
Analyst :Intan
FSMS : 2404488
Date Reported : 12/07/2023
Distributor : Selektif Sempurna
Reported By : Mr.Ang Chee Wan
Contact No : 0 12-215 5679
Description : Retail audit done by FM (Login KUACHEONE) for SSV22 and SSV25 but the auditor FM name show as Boey Wai Leong.
Van : SSV22 and SSV25
History
#1 Updated by Goy Chong Yu about 1 year ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Goy Chong Yu about 1 year ago
- Status changed from Support In Progress to Pending Client Verification
- Actual Initial Response set to 13/07/2023
#3 Updated by Goy Chong Yu about 1 year ago
- Status changed from Pending Client Verification to Ticket Resolved
- Resolution updated (diff)