Production Ticket(ST) #9482
Alarm Zone & Automation Sdn Bhd - Inquiry on latest E365 packages and invoice request
Start date:
03/07/2023
Due date:
13/07/2023
% Done:
50%
Estimated time:
Job Remark:
Ticket Logged Date:
03/07/2023
Ticket No.:
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Type:
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:
Account renewed
Requester ExpectedDeliveryDate:
Delay Justification:
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External Ticket #:
None
Guidance or help by :
None
Description
Hi, I am Amanda, my Company is ALARM ZONE AND AUTOMATION SDN BHD, we are using E365-E5 accounting system, is time to renew, any attractive package offer for this?
History
#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago
- Status changed from Support In Progress to Pending Client Feedback
- % Done changed from 0 to 50
[2:52 pm, 03/07/2023] mccsupport: Hi Amanda, regarding your inquiry on the latest package. Here is the price for 1 year renewal. We noticed that your account are 2 years renewal and we can give you 10% discount for 2 years renewal.
[2:53 pm, 03/07/2023] mccsupport: If you agree with above, please let us know. We'll request our finance to send you an invoice for renewal.
#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago
- Due date changed from 04/07/2023 to 13/07/2023
- Status changed from Pending Client Feedback to Ticket Resolved
- Resolution updated (diff)